Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
Generic Clearance Submission Template 2014 drft.pdf	Supplementary Document	Uploaded 2014-04-18	Available
DCBE SS 2014 Pt B fin for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery.pdf	Supporting Statement B	Uploaded 2014-04-18	Available
DCBE SS 2014 Pt A fin for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery.pdf	Supporting Statement A	Uploaded 2014-04-18	Available

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
226260	Rural Fraud Research: Screening for Consumer Focus Groups	Other-Screener Script	New
226255	Rural Fraud Research: Consumer Focus Groups	Other-Focus Group Interview Script	New
219263	Usability Testing for Consumer.ftc.gov	Instruction	New
218744	Usability Testing Beta Version of Identitytheft.gov	Other-Recruitment Screener	New
217659	Feedback Sessions for IdentityTheft.gov	Instruction	New
214433	Interviews – Identity Theft	Instruction	New
213025	Research on Educ. Materials for Older Consumers	Instruction	New
212839	Fraud Awareness Survey - 2014	Other-Online survey	New
211812	Feedback Sessions for Consumer.gov and Consumidor.gov	Instruction	New

ICR Details

OMB Control No: 3084-0159	ICR Reference No: 201404-3084-006
Status: Historical Active	Previous ICR Reference No: 201111-3084-003
Agency/Subagency: FTC	Agency Tracking No:
Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 04/29/2014
	Date Received in OIRA: 04/22/2014
Terms of Clearance:

table that charts list comparision

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	04/30/2017	36 Months From Approved	05/31/2014
Responses	5,040	0	4,968
Time Burden (Hours)	1,845	0	1,893
Cost Burden (Dollars)	0	0	0

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Abstract: The FTC's Division of Consumer & Business Education (DCBE) seeks to obtain renewed OMB approval for generic clearance to collect qualitative feedback from stakeholders regarding DCBE's service delivery.

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	79 FR 6592	02/04/2014
30-day Notice:	Federal Register Citation:	Citation Date:
	79 FR 22496	04/22/2014
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 9

table that charts list of burden

IC Title	Form No.	Form Name
Research on Educ. Materials for Older Consumers
Rural Fraud Research: Screening for Consumer Focus Groups
Feedback Sessions for Consumer.gov and Consumidor.gov
Fraud Awareness Survey - 2014
Usability Testing Beta Version of Identitytheft.gov
Usability Testing for Consumer.ftc.gov
Interviews – Identity Theft
Feedback Sessions for IdentityTheft.gov
Rural Fraud Research: Consumer Focus Groups

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ICR Summary of Burden

table that charts list of burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	5,040	4,968	0	72	0	0
Annual Time Burden (Hours)	1,845	1,893	0	-48	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Miscellaneous Actions

Short Statement: Relative to the prior three-year cumulative projections and estimates, the instant clearance request accounts for a reduced frequency in the use of focus groups . While staff otherwise anticipates an increased use of usability sessions, they project using a slightly lower number of respondents per session relative to estimates pertaining to the prior clearance request. The net effect of these changes is a reduction of 48 hours over the course of prospective three year-clearance.

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Annual Cost to Federal Government: $330,000

Does this IC contain surveys, censuses, or employ statistical methods? No

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 04/22/2014

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