Gen Clearance for Collection of Routine Cust Feedback-OCTAE State Ag

OCTAE 1880-0542_Routine_Customer_Feedback_StateAgEdWebinar_Feb2015.docx

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Gen Clearance for Collection of Routine Cust Feedback-OCTAE State Ag

OMB: 1880-0542

Document [docx]
Download: docx | pdf

Request for Approval under the “Generic Clearance for the Collection of Routine Customer Feedback” (OMB Control Number: 1880-0542)

Shape1 TITLE OF INFORMATION COLLECTION:

February 2015 State Agricultural Education Leaders’ Webinar Participant Evaluation


PURPOSE:

The purpose of the survey is to measure participant satisfaction with the content, quality, and presentation of the Office of Career, Technical, and Adult Education’s (OCTAE) State Agricultural Education Leaders’ Webinar. The webinar provides a forum for state personnel to receive updates about agricultural education initiatives. The feedback garnered from the survey will be used to enhance future webinars.




DESCRIPTION OF RESPONDENTS:

The primary respondents are state agricultural education leaders. OCTAE anticipates that fewer than 250 individuals will attend the webinar.






TYPE OF COLLECTION: (Check one)


[ ] Customer Comment Card/Complaint Form [x] Customer Satisfaction Survey

[ ] Usability Testing (e.g., Website or Software [ ] Small Discussion Group

[] Focus Group [ ] Other: ______________________




CERTIFICATION:


I certify the following to be true:

  1. The collection is voluntary.

  2. The collection is low-burden for respondents and low-cost for the Federal Government.

  3. The collection is non-controversial and does not raise issues of concern to other federal agencies.

  4. The results are not intended to be disseminated to the public.

  5. Information gathered will not be used for the purpose of substantially informing influential policy decisions.

  6. The collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the future.


Name: Jay Savage, OCTAE


To assist review, please provide answers to the following question:


Personally Identifiable Information:

  1. Is personally identifiable information (PII) collected? [ ] Yes [ x ] No

  2. If Yes, is the information that will be collected included in records that are subject to the Privacy Act of 1974? [ ] Yes [ ] No

  3. If Applicable, has a System or Records Notice been published? [ ] Yes [ ] No



Gifts or Payments:

Is an incentive (e.g., money or reimbursement of expenses, token of appreciation) provided to participants? [ ] Yes [ x ] No


BURDEN HOURS


Category of Respondent

No. of Respondents

Participation Time

Burden

State Agricultural Education Leaders

250

6 minutes

25 hours





Totals

250

6 minutes

25 hours



FEDERAL COST: The estimated annual cost to the Federal government is _Not applicable__


If you are conducting a focus group, survey, or plan to employ statistical methods, please provide answers to the following questions:


The selection of your targeted respondents

  1. Do you have a customer list or something similar that defines the universe of potential respondents and do you have a sampling plan for selecting from this universe? [ ] Yes [x] No


If the answer is yes, please provide a description of both below (or attach the sampling plan)? If the answer is no, please provide a description of how you plan to identify your potential group of respondents and how you will select them?


Individuals who attend the webinar will be automatically redirected to the survey URL as they exit the webinar. They will have the option to complete the survey or close the window.



Administration of the Instrument

  1. How will you collect the information? (Check all that apply)

[x ] Web-based or other forms of Social Media

[ ] Telephone

[ ] In-person

[ ] Mail

[ ] Other, Explain

  1. Will interviewers or facilitators be used? [ ] Yes [ x ] No


Please make sure that all instruments, instructions, and scripts are submitted with the request.

2

File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
File TitleDOCUMENTATION FOR THE GENERIC CLEARANCE
Author558022
File Modified0000-00-00
File Created2021-01-27

© 2024 OMB.report | Privacy Policy