Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Forms and Documents

Document Name	Status
Equity Assistance Centers (EAC) Program Annual Client Survey Form and Instruction	New
OESE-Impact Aid Program (IAP) electronic data TA pilot project Form and Instruction	New
FPCO Website Customer Survey Form	New
OSERS: Technical Assistance Center Joint Needs Assessment Form and Instruction	New
(OII) Magnets and School Turnarounds and (OS) Future Ready Leaders Form	New
Defining Minority Group Isolation in Federally Funded Magnet Schools Interview Form and Instruction	New
OII-Grantee Community of Practice work group feedback and Outcomes in Arts Education Surveys Form and Instruction	New
AAPI Bullying Prevention Survey Form	New
WHIAAPI Summit Evaluation Form	New
Manufacturing Webinar and Aquisition 360 Customer Surveys Form	New
OCTAE- State Agricultural Educaiton Leaders Webinar Participant Evaluation Form and Instruction	New
RSA National Clearinghouse of Rehabilitation Training Materials (NCRTM) Website Form and Instruction	New
SSDCoP-HSGI Feedback Questionnaire Form and Instruction	New
Postsecondary Education Symposium Survey Questions Form	New
NIDRR AbleData Customer Satisfaction Surveys Form and Instruction	New
Att_Generic Clearance Template.docx Supplementary Document	2014-07-17
1880-0542 Part B.doc Supporting Statement B	2014-05-27
30D_FRN_1880-0542.pdf Supplementary Document	2014-06-03
60D_FRN_1880-0542.pdf Supplementary Document	2014-05-01
1880-0542_suppstatpta.docx Supporting Statement A	2014-05-27

IC Document Collections

IC ID	Document Title	Status
227292	Equity Assistance Centers (EAC) Program Annual Client Survey Form and Instruction	New
226947	Regional Educational Laboratories (REL) Stakeholder Feedback Survey revision Other-Customer survey modules	New
226642	First in the World (FITW) Technical Assistance (TA) Feedback Other-Feedback survey	New
226493	Survey for Teacher Appreciation Call-a-thon Other-Call-A-Thon form	New
226392	NAEP 2017 Giving Back Tool Feedback Survey revision Other-survey	New
225746	National Assessment of Educational Progress (NAEP) 2017 User Survey on the Giving Back Tool Other-Survey	New
224665	2016 Principal Investigators PI Meeting Feedback Survey Other-survey	New
223564	OESE-Impact Aid Program (IAP) electronic data TA pilot project Form and Instruction	New
222215	PTAC/FPCO Teacher Privacy Professional Development Focus Group Script and Participant Screening Questionnaire Other-Focus Group Script	New
221734	FPCO Website Customer Survey Form	New
220834	OSERS: Technical Assistance Center Joint Needs Assessment Form and Instruction	New
220711	(OII) Magnets and School Turnarounds and (OS) Future Ready Leaders Form	New
220019	Defining Minority Group Isolation in Federally Funded Magnet Schools Interview Form and Instruction	New
219305	OII-Grantee Community of Practice work group feedback and Outcomes in Arts Education Surveys Form and Instruction	New
219126	2015 Principal Investigators (PI) Meeting Feedback Survey Other-feedback survey	New
217978	MSAP Principals Needs Assessment Survey Other-Survey Cover Letter	New
217248	AAPI Bullying Prevention Survey Form	New
217171	National Indian Education Study (NIES) 2011 Reports Focus Group Studies Recruitment Revision Other-Recruitment (revision version 2)	New
216587	National Assessment of Educational Progress (NAEP) Assessment Literacy Focus Groups Other-focus group	New
216379	WHIAAPI Summit Evaluation Form	New
216182	National Indian Education Study (NIES) 2011 Reports Focus Group Studies Other-Questionnaire and Protocol	New
216147	Manufacturing Webinar and Aquisition 360 Customer Surveys Form	New
214887	OCTAE- State Agricultural Educaiton Leaders Webinar Participant Evaluation Form and Instruction	New
214018	RSA National Clearinghouse of Rehabilitation Training Materials (NCRTM) Website Form and Instruction	New
213362	NAEP Assessment Literacy Concepts Focus Groups 2014 Other-Appendices	New
213223	SSDCoP-HSGI Feedback Questionnaire Form and Instruction	New
212958	Feedback on IES FY 2015 Request for Applications (RFA) Documents Other-customer survey	New
212934	Privacy Technical Assistance Center (PTAC) and Family Policy Compliance Office (FPCO) Customer Satisfaction Survey Other-feedback survey	New
212770	(NCES) RFA Feedback Survey and (OSERS) RSA Webinar Participant Feedback Survey Other-null	New
212632	Postsecondary Education Symposium Survey Questions Form	New
212382	NIDRR AbleData Customer Satisfaction Surveys Form and Instruction	New

ICR Details

OMB Control No: 1880-0542	ICR Reference No: 201406-1880-001
Status: Historical Active	Previous ICR Reference No: 201107-1880-001
Agency/Subagency: ED/OM	Agency Tracking No: 1795.70
Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 07/17/2014
	Date Received in OIRA: 06/03/2014
Terms of Clearance: OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request.

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	07/31/2017	36 Months From Approved	07/31/2014
Responses	450,000	0	450,000
Time Burden (Hours)	225,000	0	225,000
Cost Burden (Dollars)	0	0	0

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Abstract: This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	79 FR 13285	03/10/2014
30-day Notice:	Federal Register Citation:	Citation Date:
	79 FR 31922	06/03/2014
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 31

IC Title	Form No.	Form Name
OCTAE- State Agricultural Educaiton Leaders Webinar Participant Evaluation	NA	2015 State Agriculture Webinar Survey
RSA National Clearinghouse of Rehabilitation Training Materials (NCRTM) Website	NA, NA	NCRTM Website Survey ,   NCRTM Quality & Usefulnes Survey
(NCES) RFA Feedback Survey and (OSERS) RSA Webinar Participant Feedback Survey	N/A	N/A
FPCO Website Customer Survey	N/A	N/A
OESE-Impact Aid Program (IAP) electronic data TA pilot project	NA	IAP TA Pilot Project
Survey for Teacher Appreciation Call-a-thon
Manufacturing Webinar and Aquisition 360 Customer Surveys	N/A, N/A	N/A ,   N/A
SSDCoP-HSGI Feedback Questionnaire	NA	SSDCoP HSGI Feedback
NAEP 2017 Giving Back Tool Feedback Survey revision
First in the World (FITW) Technical Assistance (TA) Feedback
NIDRR AbleData Customer Satisfaction Surveys	NA, NA	NIDRR AbleData Info Center Customer Satisfaction Survey ,   NIDRR AbleData Website Customer Sat Survey
Postsecondary Education Symposium Survey Questions	N/A	N/A
NAEP Assessment Literacy Concepts Focus Groups 2014
2016 Principal Investigators PI Meeting Feedback Survey
National Assessment of Educational Progress (NAEP) 2017 User Survey on the Giving Back Tool
Equity Assistance Centers (EAC) Program Annual Client Survey	NA	EAC Annual Client Survey
National Indian Education Study (NIES) 2011 Reports Focus Group Studies Recruitment Revision
WHIAAPI Summit Evaluation	N/A	N/A
Defining Minority Group Isolation in Federally Funded Magnet Schools Interview	NA	Defining Min Grp Isolation Fed Funded Magnet Schools Phone Interview
Feedback on IES FY 2015 Request for Applications (RFA) Documents
National Indian Education Study (NIES) 2011 Reports Focus Group Studies
(OII) Magnets and School Turnarounds and (OS) Future Ready Leaders	N/A, N/A, N/A, N/A, N/A, N/A, N/A	N/A ,   N/A ,   N/A ,   N/A ,   N/A ,   N/A ,   N/A
PTAC/FPCO Teacher Privacy Professional Development Focus Group Script and Participant Screening Questionnaire	NA	Teacher PD Screening Questionnaire
Privacy Technical Assistance Center (PTAC) and Family Policy Compliance Office (FPCO) Customer Satisfaction Survey
National Assessment of Educational Progress (NAEP) Assessment Literacy Focus Groups
MSAP Principals Needs Assessment Survey	NA	2015 MSAP Cohort Principal Survey
OSERS: Technical Assistance Center Joint Needs Assessment	NA	TAC Joint Needs Assessment
AAPI Bullying Prevention Survey	N/A	N/A
2015 Principal Investigators (PI) Meeting Feedback Survey
OII-Grantee Community of Practice work group feedback and Outcomes in Arts Education Surveys	NA, NA, NA, NA	OII Arts Education researcher survey (3) ,   OII CoP Participant Survey ,   OII Arts Education Stakeholder Survey (1) ,   OII Arts Education Grantees Survey (2)
Regional Educational Laboratories (REL) Stakeholder Feedback Survey revision

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	450,000	450,000	0	0	0	0
Annual Time Burden (Hours)	225,000	225,000	0	0	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: This is an extension of a previously approved information collection request. There are no program changes or adjustments resulting in burden of 225,000 hours and 450,000 responses.

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Annual Cost to Federal Government: $24,500

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 06/03/2014

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