Federal Emergency Management Agency Individual Assistance Program Effectiveness & Recovery Survey

Forms and Documents

Document Name	Status
1660-0128 Supporting Statement Part A-1-13-14.doc Supporting Statement A	2014-08-21
Sandy Recovery Improvement Act of 2013 P.L. 113-2.pdf Supplementary Document	2014-07-07
1660-0128 Program Effectiveness Recovery Supporting Statement Part B-1-....doc Supporting Statement B	2014-07-07
Published SORN, Federal Register, Volume 78 Issue 83 (Tuesday, April 30, 2013).mht Supplementary Document	2014-07-09
PTA FEMA IA Effectiveness Recovery Survey 1660-0128 20130923 PRIV FINA....pdf Supplementary Document	2014-07-09
Presidential Memorandum Improving Customer Service 1995.pdf Supplementary Document	2014-07-07
Moderator Guide-4-24-14.docx Supplementary Document	2014-07-07
GPRA Modernization Act 2010 1-5-2010.pdf Supplementary Document	2014-07-07
GPRA 1993 PL103_62.pdf Supplementary Document	2014-07-07
Forms Revision Chart for FEMA Form 007-0-20 Program Effectiveness & Recovery Survey-Narrative of ....doc Supplementary Document	2014-07-07
FEMA Narrative of Changes Program Effectiveness and Recovery 1660-0128.docx Supplementary Document	2014-07-07
FEMA 44 CFR 206 101.docx Supplementary Document	2014-07-07
Executive Order 13571 April 27, 2011.pdf Supplementary Document	2014-07-07
Executive Order 13411 2006.pdf Supplementary Document	2014-07-07
Executive Order 12862.pdf Supplementary Document	2014-07-07
E-Government 2002.pdf Supplementary Document	2014-07-07
Ex Order 12682 GPRA.docx Supplementary Document	2011-01-25
GPRA, Exe Order 12862, Memo.pdf Supplementary Document	2011-01-25
Pub 30 Day FRN 070214.pdf Supplementary Document	2014-07-07
Pub 60 Day FRN 02282014.pdf Supplementary Document	2014-07-07

IC Document Collections

IC ID	Document Title	Status
212283	On-Line Interviews	New
212281	One-on-One Interviews	New
212280	Travel to Focus Group	New
212279	Focus Group	New
196017	Program Effectiveness & Recovery Survey (FEMA Form 007-0-20) Other-Telephone Survey	Modified

ICR Details

OMB Control No: 1660-0128	ICR Reference No: 201407-1660-002
Status: Historical Active	Previous ICR Reference No: 201101-1660-001
Agency/Subagency: DHS/FEMA	Agency Tracking No:
Title: Federal Emergency Management Agency Individual Assistance Program Effectiveness & Recovery Survey
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 01/29/2015
	Date Received in OIRA: 08/21/2014
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	01/31/2018	36 Months From Approved	01/31/2015
Responses	9,216	0	12,000
Time Burden (Hours)	2,976	0	2,400
Cost Burden (Dollars)	8,064	0	0

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Abstract: A longitudinal survey intended to improve the quality of FEMA services that measures satisfaction with FEMA information, support, interactions with FEMA, assistance and timeliness, and help in correlation with expectations and recovery over time.

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Authorizing Statute(s): EO: EO 12862 Name/Subject of EO: Setting Customer Service Stds.
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	79 FR 11454	02/28/2014
30-day Notice:	Federal Register Citation:	Citation Date:
	79 FR 37757	07/02/2014
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 5

IC Title	Form No.	Form Name
Travel to Focus Group
Program Effectiveness & Recovery Survey (FEMA Form 007-0-20)
Focus Group
One-on-One Interviews
On-Line Interviews

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	9,216	12,000	0	768	-3,552	0
Annual Time Burden (Hours)	2,976	2,400	0	1,008	-432	0
Annual Cost Burden (Dollars)	8,064	0	0	8,064	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: For the Program Effectiveness & Recovery Survey, the previously approved burden hours were 2,400. The current estimated annual hour burden is 2,979 hours, resulting in an increase of 579 hours due to two reasons: 1) The prior collection activity was based on 30 disasters per year, but the current three year average has reduced to 22 disasters in this collection, or an adjustment decrease from 30 to 22 disasters, with a reduction of -429 burden hours; 2) plus inclusion of Focus Groups with +1,008 burden hours. The total net burden increase of 579 is overall an increase for the Program Effectiveness & Recovery Survey.

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Annual Cost to Federal Government: $659,403

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 08/21/2014

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