RD Single Family Housing (SFH) Customer Satisfaction Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery - Department

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0503-0021 can be found here:

Documents and Forms

Document Name Document Type
RD Single Family Housing (SFH) Customer Satisfaction Survey Form
RD SFH Customer Letter Sat Survey English.docx Other-Cover Letter - English
RD SFH Customer Letter Sat Survey Spanish.docx Other-Cover Letter - Spanish
RD SFH Customer Survey Postcard English 4x6.pdf Other-Follow-up Postcard - English
RD SFH Customer Survey Postcard Spanish 4x6.pdf Other-Follow-up Postcard - Spanish
Loan Servicing Satisfaction Survey - English RD SFH 2014 Customer Survey English.pdf Form
Loan Servicing Satisfaction Survey - Spanish RD SFH 2014 Customer Survey Spanish.pdf Form
RD SFH Customer Survey Certification Stmt.doc RD Certification Templates IC Document

Information Collection (IC) Details

IC Title:	RD Single Family Housing (SFH) Customer Satisfaction Survey	Agency IC Tracking Number:	RD-SFH

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	Available Electronically?	Electronic Capability
Form	None	Loan Servicing Satisfaction Survey - English	RD SFH 2014 Customer Survey English.pdf	No	Paper Only
Form	None	Loan Servicing Satisfaction Survey - Spanish	RD SFH 2014 Customer Survey Spanish.pdf	No	Paper Only
Other-Cover Letter - English			RD SFH Customer Letter Sat Survey English.docx	No	Paper Only
Other-Cover Letter - Spanish			RD SFH Customer Letter Sat Survey Spanish.docx	No	Paper Only
Other-Follow-up Postcard - English			RD SFH Customer Survey Postcard English 4x6.pdf	No	Paper Only
Other-Follow-up Postcard - Spanish			RD SFH Customer Survey Postcard Spanish 4x6.pdf	No	Paper Only

Line of Business: Economic Development

Subfunction: Business and Industry Development

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 10,640	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Requested	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	10,640	10,640
Annual IC Time Burden (Hours)	10,640	10,640
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
RD Certification Templates	RD SFH Customer Survey Certification Stmt.doc	11/06/2014

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.