Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Forms and Documents

Document Name	Status
Form 1 Blue Star Museums Participant Survey Summer 2017 Form and Instruction	New
Form 1 Blue Star Museums Participant Survey Summer 2016 Form and Instruction	New
Form 1 Blue Star Museums Participant Survey Summer 2015 Form and Instruction	New
Form 1 Measuring the response to the NEA's January research announcement Form and Instruction	New
Form 1 NEA General Population Message Testing Survey Form and Instruction	New
Justification non-substantive change.docx Justification for No Material/Nonsubstantive Change	2013-01-16
GC_Audience Affected Survey_Live Performances_Justification for NonSubstantive Change.docx Justification for No Material/Nonsubstantive Change	2011-12-21
Generic Clearance for the Collection of Qualaitative Feedback on Agency Service Delivery NEA Part B.docx Supporting Statement B	2011-07-14
Generic Clearance Submission Template.docx Supplementary Document	2011-04-20
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery_NEA_FINAL_updated.docx Supporting Statement A	2013-01-16

IC Document Collections

IC ID	Document Title	Status
228216	Blue Star Museums Participant Survey Summer 2017 Form and Instruction	New
223248	Blue Star Museums Participant Survey Summer 2016 Form and Instruction	New
218191	Blue Star Museums Participant Survey Summer 2015 Form and Instruction	New
215144	Measuring the response to the NEA's January research announcement Form and Instruction	New
214900	NEA General Population Message Testing Survey Form and Instruction	New
214402	Generic Clearance for the Collection of Routine Customer Feedback Other-Survey Instrument	New

ICR Details

OMB Control No: 3135-0130	ICR Reference No: 201410-3135-001
Status: Historical Active	Previous ICR Reference No: 201301-3135-001
Agency/Subagency: NEA	Agency Tracking No:
Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection: Reinstatement without change of a previously approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 12/17/2014
	Date Received in OIRA: 11/04/2014
Terms of Clearance: OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request.

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	12/31/2017	36 Months From Approved
Responses	74,091	0	0
Time Burden (Hours)	8,391	0	0
Cost Burden (Dollars)	55,333	0	0

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Abstract: This collection of information is necessary to enable NEA to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

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Authorizing Statute(s): US Code: 20 USC 954 Name of Law: National Foundation on the Arts and Humanities Act of 1965
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	79 FR 144	07/28/2014
30-day Notice:	Federal Register Citation:	Citation Date:
	79 FR 203	10/21/2014
Did the Agency receive public comments on this ICR? Yes

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Number of Information Collection (IC) in this ICR: 6

IC Title	Form No.	Form Name
Generic Clearance for the Collection of Routine Customer Feedback	1	Request for Approval under the “Generic Clearance for the Collection of Routine Customer Feedback”
NEA General Population Message Testing Survey	1	NEA Qualitative Survey
Blue Star Museums Participant Survey Summer 2015	1	Blue Star Museums Survey Instrument
Blue Star Museums Participant Survey Summer 2016	1	Blue Star Museums Participant Survey Instrument Summer 2016
Measuring the response to the NEA's January research announcement	1	Survey Monkey Questions
Blue Star Museums Participant Survey Summer 2017	1	Blue Star Museums Participant Survey Summer 2017

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	74,091	0	0	0	0	74,091
Annual Time Burden (Hours)	8,391	0	0	0	0	8,391
Annual Cost Burden (Dollars)	55,333	0	0	0	0	55,333

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $55,333

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 11/04/2014

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