ITSO Customer Satisfaction Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0920-1050 can be found here:

Documents and Forms

Document Name Document Type
ITSO Customer Satisfaction Survey Form and Instruction
CDC 2016 - ITSO Customer Satisfaction Survey - Domestic CDC ITSO 2016 Survey - Domestic-3-10-16.pdf Form and Instruction
CDC 2016 - ITSO Customer Satisfaction Survey - Global CDC ITSO 2016 Survey - Global-3-10-16.pdf Form and Instruction
Fast Track GenIC Request ITSO ITCSA V2.docx GenIC Request 0920-1050 IC Document
ITCSA PWS.docx Performance Work Statement IC Document

Information Collection (IC) Details

IC Title:	ITSO Customer Satisfaction Survey	Agency IC Tracking Number:	16US

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	NA	CDC 2016 - ITSO Customer Satisfaction Survey - Domestic	CDC ITSO 2016 Survey - Domestic-3-10-16.pdf	NA	Yes	Yes	Fillable Fileable
Form and Instruction	NA	CDC 2016 - ITSO Customer Satisfaction Survey - Global	CDC ITSO 2016 Survey - Global-3-10-16.pdf	NA	Yes	Yes	Fillable Fileable

Line of Business: General Science and Innovation

Subfunction: Scientific and Technological Research and Innovation

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 2,400	Number of Respondents for Small Entity: 0

Affected Public: Federal Government

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	2,400	2,400
Annual IC Time Burden (Hours)	600	600
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
GenIC Request 0920-1050	Fast Track GenIC Request ITSO ITCSA V2.docx	03/11/2016
Performance Work Statement	ITCSA PWS.docx	03/11/2016

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.