Feedback USA Button

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Survey - Feedback on USA Button

Feedback USA Button

OMB: 1615-0121

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USCIS Participation in

Feedback USA Button Pilot


OMB Control Number: 1615-0121

Expiration Date: 03/31/2018


Questions for Kiosks



The question(s) for the Department of Homeland Security, U.S. Citizenship and Immigration Services


Customers will have the option of answering via four color-coded buttons with faces ranging from very unhappy to very happy. Each kiosk will only ask one question, but we will use two questions during the course of the pilot to garner feedback.


  • How did we do today?

  • How would you rate your experience today?


 

 

Paperwork Reduction Act Statement

An agency may not conduct or sponsor an information collection and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number. The public reporting burden for this collection of information is estimated at 1 minute per response. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to: District 22, Field Operations Directorate, U.S. Citizenship and Immigration Services, 425 Capital Mall, 7th Floor, Sacramento, CA 95814. OMB No. 1615-0121.  Do not return a completed form to this address.

 

 

 


File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorBiggs, Michael C
File Modified0000-00-00
File Created2021-01-26

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