Form 1014 2014 769 HHS ODPHP Healthypeople 2013_1-6-14

E-Government Website Customer Satisfaction Surveys

2014 769 HHS ODPHP Healthypeople 2013_1-6-14.xlsx

2014 769 HHS ODPHP Healthypeople 2013_1-6-14

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Current Model Qsts
Current Custom Qsts (6-10-13)
Custom Qsts (9-18-12)
Custom Qsts (5-25-12)
Custom Qsts (12-30-11)
Custom Qsts (8-5-11)
Custom Qsts (6-9-11)
Custom Qsts (5-5-11)


Sheet 1: Current Model Qsts

Healthypeople.gov












MID: 0R1QM1Y1dtAhdcVsdFNV8g==




Date: 9/15/2010



\
Model questions utilize the ACSI methodology to determine scores and impacts

ELEMENTS (drivers of satisfaction)
CUSTOMER SATISFACTION
FUTURE BEHAVIORS








Content (1=Poor, 10=Excellent, Don't Know)
Satisfaction
Primary Resource (1=Very Unlikely, 10=Very Likely)
1 Please rate the accuracy of information on this site. 17 What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)
20 How likely are you to use this site as your primary resource for obtaining health or health policy information?
2 Please rate the quality of information on this site. 18 How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)

Recommend (1=Very Unlikely, 10=Very Likely)
3 Please rate the freshness of content on this site. 19 How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)
21 How likely are you to recommend this site to someone else?

Functionality (1=Poor, 10=Excellent, Don't Know)


Return (1=Very Unlikely, 10=Very Likely)
4 Please rate the usefulness of the features provided on this site.

22 How likely are you to return to this site?
5 Please rate the convenience of the features on this site.


Healthypeople Engagement (1=Very Unlikely, 10=Very Likely)
6 Please rate the variety of features on this site.

23 How likely are you to engage in activities in the next 3 months to meet Healthypeople 2020 objectives?

Look and Feel (1=Poor, 10=Excellent, Don't Know)




7 Please rate the visual appeal of this site.




8 Please rate the balance of graphics and text on this site.


9 Please rate the readability of the pages on this site.


Navigation (1=Poor, 10=Excellent, Don't Know)

10 Please rate how well the site is organized.

11 Please rate the options available for navigating this site.




12 Please rate how well the site layout helps you find what you are looking for.




13 Please rate the number of clicks to get where you want on this site.





Site Performance (1=Poor, 10=Excellent, Don't Know)




14 Please rate how quickly pages load on this site.




15 Please rate the consistency of speed from page to page on this site.




16 Please rate the ability to load pages without getting error messages on this site.






























































Sheet 2: Current Custom Qsts (6-10-13)

Healthypeople.gov

red & strike-through: DELETE








underlined & italicized: RE-ORDER FOR ALPHA





MID: 0R1QM1Y1dtAhdcVsdFNV8g==
pink: ADDITION





Date: 9/15/2010 blue + -->: REWORDING















CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
CWS05564
Which of the following best describes the reason for your visit today? Learn about the Healthy People 2020 objectives
Radio Button One Up Vertical Single Y OPS Group Reason



Get ideas on how to achieve the Healthy People 2020 objectives








Share ideas on how to achieve the Healthy People 2020 objectives








Get data on the Healthy People 2020 objectives








Download Healthy People publications








Review 2010 Healthy People objectives/results








Get information for a school project/school assignment








Other, please specify: A




CWS05565 A Other reason for your visit

Text area, no char limit
N OPS Group Other Reason
CWS05566
Were you able to find what you were looking for? Yes
Radio button, one-up vertical Single Y OPS Group Find



no, please specify what you were unable to find A




CWS05567 A No, please specify:

Text area, no char limit Single N OPS Group Did Not Find
CWS05568
After using the healthypeople.gov website today, how likely are you to do one of the following activities: (Please select all that apply) Bookmark this page for later use
Checkbox One Up Vertical Multi Y OPS Group After Visit Activities



Do additional research online








Download content to a portable device, like a mobile phone, PDA, or ipod








Email the information to a colleague/co-worker








Connect or collaborate with another organization working to meet Healthy People objectives








Print the information and share it








Make a plan for achieving a Healthy People objective








Other, please specify: A




CWS05569 A Other activity:

Text area, no char limit
N OPS Group Other Activity


Did you access data through HealthyPeople.gov today? Yes A, B Radio button, one-up vertical Single Y Skip Logic Group Data



No








Don't know/don't remember






A Please tell us what data tools and information you found most valuable.

Text area, no char limit
N Skip Logic Group OE_Data

B Are there other data-related features or information that you would like to see on HealthyPeople.gov?

Text area, no char limit
N Skip Logic Group OE_Data Add Info
ACQinh0012942
Did you visit the Leading Health Indicators section of the website today? Yes A Drop down, select one Single Y Skip Logic Group LHI Visit



No





ACQinh0012963 A Which of the following Leading Health Indicators were you interested in today? (Please select all that apply.) Access to Health Services
Checkbox, one-up vertical Multi Y Skip Logic Group Specific LHI of Interest



Clinical Preventive Services








Environmental Quality








Injury and Violence








Maternal, Infant, and Child Health








Mental Health








Nutrition, Physical Activity, and Obesity








Oral Health








Reproductive and Sexual Health








Social Determinants








Substance Abuse








Tobacco





ACQCol0005149
How would you describe your navigation experience on this site today? (Please select all that apply.) Links often did not take me where I expected A Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Problems



Had difficulty finding relevant information








Links/labels are difficult to understand B







Too many links/navigational options to choose from








Had technical difficulties (error messages, broken links, etc.)








Could not navigate back to previous information A







I had a navigation difficulty not listed above: C







I had no difficulty navigating/browsing on this site





ACQCol0005150 C Please describe your navigation issue:

Text area, no char limit
N Skip Logic Group Other Nav Problems
ACQCol0005151 A Please describe any specific navigation links or paths that did not take you where they should have?

Text area, no char limit
N Skip Logic Group Links/Paths Difficulty
ACQCol0005152 B What specific links/labels were difficult to understand?

Text area, no char limit
N Skip Logic Group Links/Labels Difficulty
ACQCol0005153
Did you use the search feature during your visit today? Yes A Radio button, one-up vertical Single Y
Search Usage



No








Don't remember





ACQCol0005154 A Please tell us about your experience with the search feature today. (Select all that apply.) I had issues with the searching process (how to use it, what to enter). B Checkbox, one-up vertical Multi Y
Search Experience



I had issues with the design and layout of the search results (text size, colors). C







I had issues with the results of the search. D







The search feature met my needs.








None of these





ACQCol0005155 B What were your issues with the searching process? (Select all that apply.) It was not clear how to use the search feature
Checkbox, one-up vertical Multi N
Search Process



I did not know what terms to use to get the results I wanted








I wanted more advanced search capabilities (exclude certain terms, limit search scope)








I had a different issue with the searching process: E




ACQCol0005156 E My issue was:

Text area, no char limit


Other Search Process
ACQCol0005157 C What were your issues with the design and layout of the search results? (Select all that apply.) The link colors were hard to read
Checkbox, one-up vertical Multi N
Search Design



I could not see enough of the descriptions to decide which link to choose








The text was too small








The page was too crowded








I had a different issue with the design and layout of the results: F




ACQCol0005158 F My issue was:

Text area, no char limit


Other Search Design
ACQCol0005159 D What were your issues with the results of the search? (Select all that apply.) Results were not relevant or not what I wanted
Checkbox, one-up vertical Multi N
Search Results



The order of the results was not what I expected








There were no results or too few results








The titles were not helpful








The descriptions were not helpful








I could not narrow the results of my search








I had a different issue with the results of the search: G




ACQCol0005160 G My issue was:

Text area, no char limit


Other Search Results
CWS05576
How often have you visited the site in the last six months? This is my first time A Radio Button One Up Vertical Single Y Skip Logic Group Frequency



Two or three times








Four or five times








A few times a week








Daily








More than once a day






A How did you find out about Healthypeople.gov? Healthy People listserv
Checkbox, one-up vertical Multi Y Skip Logic Group FT Visitors Find Out



Other listserv/email A


Randomize



Twitter-Healthy People account








Twitter-other B







Media or journal article








Facebook C







Blog D







Website ad/button E







Friend or colleague








Teacher








Other, please specify: F


Anchor Answer Choice

A Please specify which listserv or email:

Text area, no char limit
N
OE_Other listserv

B Please specify which Twitter account:

Text area, no char limit
N
OE_Other Twitter

C Please specify which Facebook page:

Text area, no char limit
N
OE_FB Page

D Please specify which blog:

Text area, no char limit
N
OE_Blog

E Please specify which website:

Text area, no char limit
N
OE_Website

F How did you find out about Healthypeople.gov?

Text area, no char limit
N
OE_Other Find Out
ACQLiv0010110
Which of the following social media platforms have you used in the last 30 days: (Please select all that apply) Facebook
Checkbox, one-up vertical Multi N
Social Media 30 Days
Twitter
LinkedIn
YouTube
Google+
Other
None of the above
ACQLiv0010119
Which of the following social media platforms do you use for professional purposes: (Please select all that apply) Facebook
Checkbox, one-up vertical Multi N
Social Media Professional
Twitter
LinkedIn
YouTube
Google+
Other
None of the above
CWS05581
If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)

Text area, no char limit
N
SV - Other Social Network
CWS05582
Which best describes your role? Doctor/Nurse
Radio button, one-up vertical Single Y Skip Logic Group Role



Government Employee








General Public








Librarian








Public Health Professional








Researcher B, C







Student








Teacher/Educator








Other, please specify: A




CWS05583 A Please describe your role:

Text area, no char limit Single N Skip Logic Group Other Role
ACQDom0006708 B Please describe the type of research you are doing:

Text area, no char limit Single N Skip Logic Group OE_Research
ACQDom0006709 C What additional data or information would you like to see on the healthypeople.gov site?

Text area, no char limit Single N Skip Logic Group OE_Addtl Research Info
CWS05584
How old are you? 19 or under
Dropdown (Select-one) Single Y
Age



20-34 years old








35-49 years old








50-64 years old








65 or older








Prefer not to answer





CWS05585
How would you describe yourself? Hispanic or Latino
Checkbox, one-up vertical Multi Y
Ethnicity



Black or African American








White








Asian








American Indian or Alaska Native








Native Hawaiian or Other Pacific Islander








Prefer not to answer





CWS05586
What is the highest level of education you have completed? High school or less
Radio Button One Up Vertical Single Y
Education



Some college








College degree








Advanced degree








Prefer not to answer







How do you use/plan to use the information from Healthypeople.gov?

Text area, no char limit
N
OE_HP usage
CWS05587
If you could make one improvement to the healthypeople.gov site what would it be?

Text area, no char limit Single Y
One Improvement

Sheet 3: Custom Qsts (9-18-12)

Healthypeople.gov

red & strike-through: DELETE








underlined & italicized: RE-ORDER FOR ALPHA





MID: 0R1QM1Y1dtAhdcVsdFNV8g==
pink: ADDITION





Date: 9/15/2010 blue + -->: REWORDING















CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
CWS05564
Which of the following best describes the reason for your visit today? Learn about the Healthy People 2020 objectives
Radio Button One Up Vertical Single Y OPS Group Reason



Get ideas on how to achieve the Healthy People 2020 objectives








Share ideas on how to achieve the Healthy People 2020 objectives








Get data on the Healthy People 2020 objectives








Download Healthy People publications








Review 2010 Healthy People objectives/results








Get information for a school project/school assignment








Other, please specify: A




CWS05565 A Other reason for your visit

Text area, no char limit Single N OPS Group Other Reason
CWS05566
Were you able to find what you were looking for? Yes
Radio button, one-up vertical Single Y OPS Group Find



no, please specify what you were unable to find A




CWS05567 A No, please specify:

Text area, no char limit Single N OPS Group Did Not Find
CWS05568
After using the healthypeople.gov website today, how likely are you to do one of the following activities: (Please select all that apply) Bookmark this page for later use
Checkbox One Up Vertical Multi Y OPS Group After Visit Activities



Do additional research online








Download content to a portable device, like a mobile phone, PDA, or ipod








Email the information to a colleague/co-worker








Connect or collaborate with another organization working to meet Healthy People objectives








Print the information and share it








Make a plan for achieving a Healthy People objective








Other, please specify: A




CWS05569 A Other activity:

Text area, no char limit
N OPS Group Other Activity
ACQinh0012942
Did you visit the Leading Health Indicators section of the website today? Yes A Drop down, select one Single Y Skip Logic Group LHI Visit



No





ACQinh0012963 A Which of the following Leading Health Indicators were you interested in today? (Please select all that apply.) Access to Health Services
Checkbox, one-up vertical Multi Y Skip Logic Group Specific LHI of Interest



Clinical Preventive Services








Environmental Quality








Injury and Violence








Maternal, Infant, and Child Health








Mental Health








Nutrition, Physical Activity, and Obesity








Oral Health








Reproductive and Sexual Health








Social Determinants








Substance Abuse








Tobacco





ACQCol0005149
How would you describe your navigation experience on this site today? (Please select all that apply.) Links often did not take me where I expected A Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Problems



Had difficulty finding relevant information








Links/labels are difficult to understand B







Too many links/navigational options to choose from








Had technical difficulties (error messages, broken links, etc.)








Could not navigate back to previous information A







I had a navigation difficulty not listed above: C







I had no difficulty navigating/browsing on this site





ACQCol0005150 C Please describe your navigation issue:

Text area, no char limit
N Skip Logic Group Other Nav Problems
ACQCol0005151 A Please describe any specific navigation links or paths that did not take you where they should have?

Text area, no char limit
N Skip Logic Group Links/Paths Difficulty
ACQCol0005152 B What specific links/labels were difficult to understand?

Text area, no char limit
N Skip Logic Group Links/Labels Difficulty
ACQCol0005153
Did you use the search feature during your visit today? Yes A Radio button, one-up vertical Single Y
Search Usage



No








Don't remember





ACQCol0005154 A Please tell us about your experience with the search feature today. (Select all that apply.) I had issues with the searching process (how to use it, what to enter). B Checkbox, one-up vertical Multi Y
Search Experience



I had issues with the design and layout of the search results (text size, colors). C







I had issues with the results of the search. D







The search feature met my needs.








None of these





ACQCol0005155 B What were your issues with the searching process? (Select all that apply.) It was not clear how to use the search feature
Checkbox, one-up vertical Multi N
Search Process



I did not know what terms to use to get the results I wanted








I wanted more advanced search capabilities (exclude certain terms, limit search scope)








I had a different issue with the searching process: E




ACQCol0005156 E My issue was:

Text area, no char limit


Other Search Process
ACQCol0005157 C What were your issues with the design and layout of the search results? (Select all that apply.) The link colors were hard to read
Checkbox, one-up vertical Multi N
Search Design



I could not see enough of the descriptions to decide which link to choose








The text was too small








The page was too crowded








I had a different issue with the design and layout of the results: F




ACQCol0005158 F My issue was:

Text area, no char limit


Other Search Design
ACQCol0005159 D What were your issues with the results of the search? (Select all that apply.) Results were not relevant or not what I wanted
Checkbox, one-up vertical Multi N
Search Results



The order of the results was not what I expected








There were no results or too few results








The titles were not helpful








The descriptions were not helpful








I could not narrow the results of my search








I had a different issue with the results of the search: G




ACQCol0005160 G My issue was:

Text area, no char limit


Other Search Results
CWS05576
How often have you visited the site in the last six months? This is my first time A Radio Button One Up Vertical Single Y Skip Logic Group Frequency



Two or three times








Four or five times








A few times a week








Daily








More than once a day






A How did you find out about Healthypeople.gov? Healthy People listserv
Checkbox, one-up vertical Multi Y Skip Logic Group FT Visitors Find Out



Other listserv/email A


Randomize



Twitter-Healthy People account








Twitter-other B







Media or journal article








Facebook C







Blog D







Website ad/button E







Friend or colleague








Teacher








Other, please specify: F


Anchor Answer Choice

A Please specify which listserv or email:

Text area, no char limit
N
OE_Other listserv

B Please specify which Twitter account:

Text area, no char limit
N
OE_Other Twitter

C Please specify which Facebook page:

Text area, no char limit
N
OE_FB Page

D Please specify which blog:

Text area, no char limit
N
OE_Blog

E Please specify which website:

Text area, no char limit
N
OE_Website

F How did you find out about Healthypeople.gov?

Text area, no char limit
N
OE_Other Find Out
ACQLiv0010110
Which of the following social media platforms have you used in the last 30 days: (Please select all that apply) Facebook
Checkbox, one-up vertical Multi N
Social Media 30 Days
Twitter
LinkedIn
YouTube
Google+
Other
None of the above
ACQLiv0010119
Which of the following social media platforms do you use for professional purposes: (Please select all that apply) Facebook
Checkbox, one-up vertical Multi N
Social Media Professional
Twitter
LinkedIn
YouTube
Google+
Other
None of the above
CWS05581
If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)

Text area, no char limit
N
SV - Other Social Network
CWS05582
Which best describes your role? Doctor/Nurse
Radio button, one-up vertical Single Y Skip Logic Group Role



Government Employee








General Public








Librarian








Public Health Professional








Researcher B, C







Student








Teacher/Educator








Other, please specify: A




CWS05583 A Please describe your role:

Text area, no char limit Single N Skip Logic Group Other Role
ACQDom0006708 B Please describe the type of research you are doing:

Text area, no char limit Single N Skip Logic Group OE_Research
ACQDom0006709 C What additional data or information would you like to see on the healthypeople.gov site?

Text area, no char limit Single N Skip Logic Group OE_Addtl Research Info
CWS05584
How old are you? 19 or under
Dropdown (Select-one) Single Y
Age



20-34 years old








35-49 years old








50-64 years old








65 or older








Prefer not to answer





CWS05585
How would you describe yourself? Hispanic or Latino
Checkbox, one-up vertical Multi Y
Ethnicity



Black or African American








White








Asian








American Indian or Alaska Native








Native Hawaiian or Other Pacific Islander








Prefer not to answer





CWS05586
What is the highest level of education you have completed? High school or less
Radio Button One Up Vertical Single Y
Education



Some college








College degree








Advanced degree








Prefer not to answer







How do you use/plan to use the information from Healthypeople.gov?

Text area, no char limit
N
OE_HP usage
CWS05587
If you could make one improvement to the healthypeople.gov site what would it be?

Text area, no char limit Single Y
One Improvement

Sheet 4: Custom Qsts (5-25-12)

Healthypeople.gov

red & strike-through: DELETE








underlined & italicized: RE-ORDER FOR ALPHA





MID: 0R1QM1Y1dtAhdcVsdFNV8g==
pink: ADDITION





Date: 9/15/2010 blue + -->: REWORDING















CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
CWS05564
Which of the following best describes the reason for your visit today? Learn about the Healthy People 2020 objectives
Radio Button One Up Vertical Single Y OPS Group Reason



Get ideas on how to achieve the Healthy People 2020 objectives








Share ideas on how to achieve the Healthy People 2020 objectives








Get data on the Healthy People 2020 objectives








Download Healthy People publications








Review 2010 Healthy People objectives/results








Get information for a school project/school assignment








Other, please specify: A




CWS05565 A Other reason for your visit

Text area, no char limit Single N OPS Group Other Reason
CWS05566
Were you able to find what you were looking for? Yes
Radio button, one-up vertical Single Y OPS Group Find



no, please specify what you were unable to find A




CWS05567 A No, please specify:

Text area, no char limit Single N OPS Group Did Not Find
CWS05568
After using the healthypeople.gov website today, how likely are you to do one of the following activities: (Please select all that apply) Bookmark this page for later use
Checkbox One Up Vertical Multi Y OPS Group After Visit Activities



Do additional research online








Download content to a portable device, like a mobile phone, PDA, or ipod








Email the information to a colleague/co-worker








Connect or collaborate with another organization working to meet Healthy People objectives








Print the information and share it








Make a plan for achieving a Healthy People objective








Other, please specify: A




CWS05569 A Other activity:

Text area, no char limit
N OPS Group Other Activity


Did you visit the Leading Health Indicators section of the website today? Yes A Drop down, select one Single Y Skip Logic Group LHI Visit



No






A Which of the following Leading Health Indicators were you interested in today? (Please select all that apply.) Access to Health Services
Checkbox, one-up vertical Multi Y Skip Logic Group Specific LHI of Interest



Clinical Preventive Services








Environmental Quality








Injury and Violence








Maternal, Infant, and Child Health








Mental Health








Nutrition, Physical Activity, and Obesity








Oral Health








Reproductive and Sexual Health








Social Determinants








Substance Abuse








Tobacco





ACQCol0005149
How would you describe your navigation experience on this site today? (Please select all that apply.) Links often did not take me where I expected A Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Problems



Had difficulty finding relevant information








Links/labels are difficult to understand B







Too many links/navigational options to choose from








Had technical difficulties (error messages, broken links, etc.)








Could not navigate back to previous information A







I had a navigation difficulty not listed above: C







I had no difficulty navigating/browsing on this site





ACQCol0005150 C Please describe your navigation issue:

Text area, no char limit
N Skip Logic Group Other Nav Problems
ACQCol0005151 A Please describe any specific navigation links or paths that did not take you where they should have?

Text area, no char limit
N Skip Logic Group Links/Paths Difficulty
ACQCol0005152 B What specific links/labels were difficult to understand?

Text area, no char limit
N Skip Logic Group Links/Labels Difficulty
ACQCol0005153
Did you use the search feature during your visit today? Yes A Radio button, one-up vertical Single Y
Search Usage



No








Don't remember





ACQCol0005154 A Please tell us about your experience with the search feature today. (Select all that apply.) I had issues with the searching process (how to use it, what to enter). B Checkbox, one-up vertical Multi Y
Search Experience



I had issues with the design and layout of the search results (text size, colors). C







I had issues with the results of the search. D







The search feature met my needs.








None of these





ACQCol0005155 B What were your issues with the searching process? (Select all that apply.) It was not clear how to use the search feature
Checkbox, one-up vertical Multi N
Search Process



I did not know what terms to use to get the results I wanted








I wanted more advanced search capabilities (exclude certain terms, limit search scope)








I had a different issue with the searching process: E




ACQCol0005156 E My issue was:

Text area, no char limit


Other Search Process
ACQCol0005157 C What were your issues with the design and layout of the search results? (Select all that apply.) The link colors were hard to read
Checkbox, one-up vertical Multi N
Search Design



I could not see enough of the descriptions to decide which link to choose








The text was too small








The page was too crowded








I had a different issue with the design and layout of the results: F




ACQCol0005158 F My issue was:

Text area, no char limit


Other Search Design
ACQCol0005159 D What were your issues with the results of the search? (Select all that apply.) Results were not relevant or not what I wanted
Checkbox, one-up vertical Multi N
Search Results



The order of the results was not what I expected








There were no results or too few results








The titles were not helpful








The descriptions were not helpful








I could not narrow the results of my search








I had a different issue with the results of the search: G




ACQCol0005160 G My issue was:

Text area, no char limit


Other Search Results
CWS05576
How often have you visited the site in the last six months? This is my first time
Radio Button One Up Vertical Single Y
Frequency



Two or three times








Four or five times








A few times a week








Daily








More than once a day





ACQLiv0010110
Which of the following social media platforms have you used in the last 30 days: (Please select all that apply) Facebook
Checkbox, one-up vertical Multi N
Social Media 30 Days
Twitter
LinkedIn
YouTube
Google+
Other
None of the above
ACQLiv0010119
Which of the following social media platforms do you use for professional purposes: (Please select all that apply) Facebook
Checkbox, one-up vertical Multi N
Social Media Professional
Twitter
LinkedIn
YouTube
Google+
Other
None of the above
CWS05578
Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important)
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, My Space, Twitter)



Randomize



Message directly from Healthypeople on a social network








Instant Message from a friend or colleague








Familiarity with site








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Conference/presentation








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice
CWS05579
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, My Space, Twitter)



Randomize



Message directly from Healthypeople on a social network








Instant Message from a friend or colleague








Familiarity with site








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Conference/presentation








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice
CWS05580
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, My Space, Twitter)



Randomize



Message directly from Healthypeople on a social network








Instant Message from a friend or colleague








Familiarity with site








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Conference/presentation








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice










CWS05581
If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)

Text area, no char limit
N
SV - Other Social Network
CWS05582
Which best describes your role? Doctor/Nurse
Radio button, one-up vertical Single Y Skip Logic Group Role



Government Employee








General Public








Librarian








Public Health Professional








Researcher B, C







Student








Teacher/Educator








Other, please specify: A




CWS05583 A Please describe your role:

Text area, no char limit Single N Skip Logic Group Other Role
ACQDom0006708 B Please describe the type of research you are doing:

Text area, no char limit Single N Skip Logic Group OE_Research
ACQDom0006709 C What additional data or information would you like to see on the healthypeople.gov site?

Text area, no char limit Single N Skip Logic Group OE_Addtl Research Info
CWS05584
How old are you? 19 or under
Dropdown (Select-one) Single Y
Age



20-34 years old








35-49 years old








50-64 years old








65 or older








Prefer not to answer





CWS05585
How would you describe yourself? Hispanic or Latino
Checkbox, one-up vertical Multi Y
Ethnicity



Black or African American








White








Asian








American Indian or Alaska Native








Native Hawaiian or Other Pacific Islander








Prefer not to answer





CWS05586
What is the highest level of education you have completed? High school or less
Radio Button One Up Vertical Single Y
Education



Some college








College degree








Advanced degree








Prefer not to answer





CWS05587
If you could make one improvement to the healthypeople.gov site what would it be?

Text area, no char limit Single Y
One Improvement

Sheet 5: Custom Qsts (12-30-11)

Healthypeople.gov

red & strike-through: DELETE








underlined & italicized: RE-ORDER FOR ALPHA





MID: 0R1QM1Y1dtAhdcVsdFNV8g==
pink: ADDITION





Date: 9/15/2010 blue + -->: REWORDING















CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
CWS05564
Which of the following best describes the reason for your visit today? Learn about the Healthy People 2020 objectives
Radio Button One Up Vertical Single Y OPS Group Reason



Get ideas on how to achieve the Healthy People 2020 objectives








Share ideas on how to achieve the Healthy People 2020 objectives








Get data on the Healthy People 2020 objectives








Download Healthy People publications








Review 2010 Healthy People objectives/results








Get information for a school project/school assignment








Other, please specify: A




CWS05565 A Other reason for your visit

Text area, no char limit Single N OPS Group Other Reason
CWS05566
Were you able to find what you were looking for? Yes
Radio button, one-up vertical Single Y OPS Group Find



no, please specify what you were unable to find A




CWS05567 A No, please specify:

Text area, no char limit Single N OPS Group Did Not Find
CWS05568
After using the healthypeople.gov website today, how likely are you to do one of the following activities: (Please select all that apply) Bookmark this page for later use
Checkbox One Up Vertical Multi Y OPS Group After Visit Activities



Do additional research online








Download content to a portable device, like a mobile phone, PDA, or ipod








Email the information to a colleague/co-worker








Connect or collaborate with another organization working to meet Healthypeople objectives








Print the information and share it








Make a plan for achieving a Healthy People objective








Other, please specify: A




CWS05569 A Other activity:

Text area, no char limit
N OPS Group Other Activity
ACQCol0005149
How would you describe your navigation experience on this site today? (Please select all that apply.) Links often did not take me where I expected A Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Problems



Had difficulty finding relevant information/products








Links/labels are difficult to understand B







Too many links/navigational options to choose from








Had technical difficulties (error messages, broken links, etc.)








Could not navigate back to previous information A







I had a navigation difficulty not listed above: C







I had no difficulty navigating/browsing on this site





ACQCol0005150 C Please describe your navigation issue:

Text area, no char limit
N Skip Logic Group Other Nav Problems
ACQCol0005151 A Please describe any specific navigation links or paths that did not take you where they should have?

Text area, no char limit
N Skip Logic Group Links/Paths Difficulty
ACQCol0005152 B What specific links/labels were difficult to understand?

Text area, no char limit
N Skip Logic Group Links/Labels Difficulty
ACQCol0005153
Did you use the search feature during your visit today? Yes A Radio button, one-up vertical Single Y
Search Usage



No








Don't remember





ACQCol0005154 A Please tell us about your experience with the search feature today. (Select all that apply.) I had issues with the searching process (how to use it, what to enter). B Checkbox, one-up vertical Multi Y
Search Experience



I had issues with the design and layout of the search results (text size, colors). C







I had issues with the results of the search. D







The search feature met my needs.








None of these





ACQCol0005155 B What were your issues with the searching process? (Select all that apply.) It was not clear how to use the search feature
Checkbox, one-up vertical Multi N
Search Process



I did not know what terms to use to get the results I wanted








I wanted more advanced search capabilities (exclude certain terms, limit search scope)








I had a different issue with the searching process: E




ACQCol0005156 E My issue was:

Text area, no char limit


Other Search Process
ACQCol0005157 C What were your issues with the design and layout of the search results? (Select all that apply.) The link colors were hard to read
Checkbox, one-up vertical Multi N
Search Design



I could not see enough of the descriptions to decide which link to choose








The text was too small








The page was too crowded








I had a different issue with the design and layout of the results: F




ACQCol0005158 F My issue was:

Text area, no char limit


Other Search Design
ACQCol0005159 D What were your issues with the results of the search? (Select all that apply.) Results were not relevant or not what I wanted
Checkbox, one-up vertical Multi N
Search Results



The order of the results was not what I expected








There were no results or too few results








The titles were not helpful








The descriptions were not helpful








I could not narrow the results of my search








I had a different issue with the results of the search: G




ACQCol0005160 G My issue was:

Text area, no char limit


Other Search Results
CWS05576
How often have you visited the site in the last six months? This is my first time
Radio Button One Up Vertical Single Y
Frequency



Two or three times








Four or five times








A few times a week








Daily








More than once a day





CWS05577
Which of the following social media do you use regularly (at least once a month)? (Please select all that apply) Facebook
Checkbox, one-up vertical Multi N
Social Media
Twitter
LinkedIn
Blogs
None of the above


Which of the following social media platforms have you used in the last 30 days: (Please select all that apply) Facebook
Checkbox, one-up vertical Multi N
Social Media 30 Days
Twitter
LinkedIn
YouTube
Google+
Other
None of the above


Which of the following social media platforms do you use for professional purposes: (Please select all that apply) Facebook
Checkbox, one-up vertical Multi N
Social Media Professional
Twitter
LinkedIn
YouTube
Google+
Other
None of the above
CWS05578
Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important)
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, My Space, Twitter)



Randomize



Message directly from Healthypeople on a social network








Instant Message from a friend or colleague








Familiarity with site








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Conference/presentation








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice
CWS05579
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, My Space, Twitter)



Randomize



Message directly from Healthypeople on a social network








Instant Message from a friend or colleague








Familiarity with site








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Conference/presentation








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice
CWS05580
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, My Space, Twitter)



Randomize



Message directly from Healthypeople on a social network








Instant Message from a friend or colleague








Familiarity with site








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Conference/presentation








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice










CWS05581
If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)

Text area, no char limit
N
SV - Other Social Network
CWS05582
Which best describes your role? Doctor/Nurse
Radio button, one-up vertical Single Y Skip Logic Group Role



Government Employee








General Public








Librarian








Public Health Professional








Researcher B, C







Student








Teacher/Educator








Other, please specify: A




CWS05583 A Please describe your role:

Text area, no char limit Single N Skip Logic Group Other Role
ACQDom0006708 B Please describe the type of research you are doing:

Text area, no char limit Single N Skip Logic Group OE_Research
ACQDom0006709 C What additional data or information would you like to see on the healthypeople.gov site?

Text area, no char limit Single N Skip Logic Group OE_Addtl Research Info
CWS05584
How old are you? 19 or under
Dropdown (Select-one) Single Y
Age



20-34 years old








35-49 years old








50-64 years old








65 or older








Prefer not to answer





CWS05585
How would you describe yourself? Hispanic or Latino
Checkbox, one-up vertical Multi Y
Ethnicity



Black or African American








White








Asian








American Indian or Alaska Native








Native Hawaiian or Other Pacific Islander








Prefer not to answer





CWS05586
What is the highest level of education you have completed? High school or less
Radio Button One Up Vertical Single Y
Education



Some college








College degree








Advanced degree








Prefer not to answer





ACQCol0005161
In what language do you prefer to read website content? English
Radio button, one-up vertical Single N
Language



Spanish








French








Other, please specify: A




ACQCol0005163 A Other language:





Other Language
CWS05587
If you could make one improvement to the healthypeople.gov site what would it be?

Text area, no char limit Single Y
One Improvement

Sheet 6: Custom Qsts (8-5-11)

Healthypeople.gov

red & strike-through: DELETE








underlined & italicized: RE-ORDER FOR ALPHA





MID: 0R1QM1Y1dtAhdcVsdFNV8g==
pink: ADDITION





Date: 9/15/2010 blue + -->: REWORDING















CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
CWS05564
Which of the following best describes the reason for your visit today? Learn about the Healthypeople 2020 objectives
Radio Button One Up Vertical Single Y OPS Group Reason



Get ideas on how to achieve the Healthypeople 2020 objectives








Share ideas on how to achieve the Healthypeople 2020 objectives








Get data on the Healthypeople 2020 objectives








Download Healthypeople publications








Review 2010 Healthy People objectives/results








Get information for a school project/school assignment








Other, please specify: A




CWS05565 A Other reason for your visit

Text area, no char limit Single N OPS Group Other Reason
CWS05566
Were you able to find what you were looking for? Yes
Radio button, one-up vertical Single Y OPS Group Find



no, please specify what you were unable to find A




CWS05567 A No, please specify:

Text area, no char limit Single N OPS Group Did Not Find
CWS05568
After using the Healthypeople website today, how likely are you to do one of the following activities: (Please select all that apply) Bookmark this page for later use
Checkbox One Up Vertical Multi Y OPS Group After Visit Activities



Do additional research online








Download content to a portable device, like a mobile phone, PDA, or ipod








Email the information to a colleague/co-worker








Connect or collaborate with another organization working to meet Healthypeople objectives








Print the information and share it








Make a plan for achieving a Healthy People objective








Other, please specify: A




CWS05569 A Other activity:

Text area, no char limit
N OPS Group Other Activity
ACQCol0005149
How would you describe your navigation experience on this site today? (Please select all that apply.) Links often did not take me where I expected A Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Problems



Had difficulty finding relevant information/products








Links/labels are difficult to understand B







Too many links/navigational options to choose from








Had technical difficulties (error messages, broken links, etc.)








Could not navigate back to previous information A







I had a navigation difficulty not listed above: C







I had no difficulty navigating/browsing on this site





ACQCol0005150 C Please describe your navigation issue:

Text area, no char limit
N Skip Logic Group Other Nav Problems
ACQCol0005151 A Please describe any specific navigation links or paths that did not take you where they should have?

Text area, no char limit
N Skip Logic Group Links/Paths Difficulty
ACQCol0005152 B What specific links/labels were difficult to understand?

Text area, no char limit
N Skip Logic Group Links/Labels Difficulty
ACQCol0005153
Did you use the search feature during your visit today? Yes A Radio button, one-up vertical Single Y
Search Usage



No








Don't remember





ACQCol0005154 A Please tell us about your experience with the search feature today. (Select all that apply.) I had issues with the searching process (how to use it, what to enter). B Checkbox, one-up vertical Multi Y
Search Experience



I had issues with the design and layout of the search results (text size, colors). C







I had issues with the results of the search. D







The search feature met my needs.








None of these





ACQCol0005155 B What were your issues with the searching process? (Select all that apply.) It was not clear how to use the search feature
Checkbox, one-up vertical Multi N
Search Process



I did not know what terms to use to get the results I wanted








I wanted more advanced search capabilities (exclude certain terms, limit search scope)








I had a different issue with the searching process: E




ACQCol0005156 E My issue was:

Text area, no char limit


Other Search Process
ACQCol0005157 C What were your issues with the design and layout of the search results? (Select all that apply.) The link colors were hard to read
Checkbox, one-up vertical Multi N
Search Design



I could not see enough of the descriptions to decide which link to choose








The text was too small








The page was too crowded








I had a different issue with the design and layout of the results: F




ACQCol0005158 F My issue was:

Text area, no char limit


Other Search Design
ACQCol0005159 D What were your issues with the results of the search? (Select all that apply.) Results were not relevant or not what I wanted
Checkbox, one-up vertical Multi N
Search Results



The order of the results was not what I expected








There were no results or too few results








The titles were not helpful








The descriptions were not helpful








I could not narrow the results of my search








I had a different issue with the results of the search: G




ACQCol0005160 G My issue was:

Text area, no char limit


Other Search Results
CWS05576
How often have you visited the site in the last six months? This is my first time
Radio Button One Up Vertical Single Y
Frequency



Two or three times








Four or five times








A few times a week








Daily








More than once a day





CWS05577
Which of the following social media do you use regularly (at least once a month)? (Please select all that apply) Facebook
Checkbox, one-up vertical Multi N
Social Media
Twitter
LinkedIn
Blogs
None of the above
CWS05578
Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important)
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, My Space, Twitter)



Randomize



Message directly from Healthypeople on a social network








Instant Message from a friend or colleague








Familiarity with site








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Conference/presentation








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice
CWS05579
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, My Space, Twitter)



Randomize



Message directly from Healthypeople on a social network








Instant Message from a friend or colleague








Familiarity with site








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Conference/presentation








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice
CWS05580
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, My Space, Twitter)



Randomize



Message directly from Healthypeople on a social network








Instant Message from a friend or colleague








Familiarity with site








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Conference/presentation








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice










CWS05581
If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)

Text area, no char limit
N
SV - Other Social Network
CWS05582
Which best describes your role? Doctor/Nurse
Radio button, one-up vertical Single Y Skip Logic Group Role



Government Employee








General Public








Librarian








Public Health Professional








Researcher B, C







Student








Teacher/Educator








Other, please specify: A




CWS05583 A Other role

Text area, no char limit Single N Skip Logic Group Other Role

B Please describe the type of research you are doing:

Text area, no char limit Single N Skip Logic Group OE_Research

C What additional data or information would you like to see on the HealthyPeople 2020 site?

Text area, no char limit Single N Skip Logic Group OE_Addtl Research Info
CWS05584
How old are you? 19 or under
Dropdown (Select-one) Single Y
Age



20-34 years old








35-49 years old








50-64 years old








65 or older








Prefer not to answer





CWS05585
How would you describe yourself? Hispanic or Latino
Checkbox, one-up vertical Multi Y
Ethnicity



Black or African American








White








Asian








American Indian or Alaska Native








Native Hawaiian or Other Pacific Islander








Prefer not to answer





CWS05586
What is the highest level of education you have completed? High school or less
Radio Button One Up Vertical Single Y
Education



Some college








College degree








Advanced degree








Prefer not to answer





ACQCol0005161
In what language do you prefer to read website content? English
Radio button, one-up vertical Single N
Language



Spanish








French








Other, please specify: A




ACQCol0005163 A Other language:





Other Language
CWS05587
If you could make one improvement to the Healthypeople site what would it be?

Text area, no char limit Single Y
One Improvement

Sheet 7: Custom Qsts (6-9-11)

Healthypeople.gov

red & strike-through: DELETE








underlined & italicized: RE-ORDER FOR ALPHA





MID: 0R1QM1Y1dtAhdcVsdFNV8g==
pink: ADDITION





Date: 9/15/2010 blue + -->: REWORDING















CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
CWS05564
Which of the following best describes the reason for your visit today? Learn about the Healthypeople 2020 objectives
Radio Button One Up Vertical Single Y OPS Group Reason



Get ideas on how to achieve the Healthypeople 2020 objectives








Share ideas on how to achieve the Healthypeople 2020 objectives








Get data on the Healthypeople 2020 objectives








Download Healthypeople publications








Review 2010 Healthy People objectives/results








Get information for a school project/school assignment








Other, please specify: A




CWS05565 A Other reason for your visit

Text area, no char limit Single N OPS Group Other Reason
CWS05566
Were you able to find what you were looking for? Yes
Radio button, one-up vertical Single Y OPS Group Find



no, please specify what you were unable to find A




CWS05567 A No, please specify:

Text area, no char limit Single N OPS Group Did Not Find
CWS05568
After using the Healthypeople website today, how likely are you to do one of the following activities: (Please select all that apply) Bookmark this page for later use
Checkbox One Up Vertical Multi Y OPS Group After Visit Activities



Do additional research online








Download content to a portable device, like a mobile phone, PDA, or ipod








Email the information to a colleague/co-worker








Connect or collaborate with another organization working to meet Healthypeople objectives








Print the information and share it








Make a plan for achieving a Healthy People objective








Other, please specify: A




CWS05569 A Other activity:

Text area, no char limit
N OPS Group Other Activity
ACQCol0005149
How would you describe your navigation experience on this site today? (Please select all that apply.) Links often did not take me where I expected A Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Problems



Had difficulty finding relevant information/products








Links/labels are difficult to understand B







Too many links/navigational options to choose from








Had technical difficulties (error messages, broken links, etc.)








Could not navigate back to previous information A







I had a navigation difficulty not listed above: C







I had no difficulty navigating/browsing on this site





ACQCol0005150 C Please describe your navigation issue:

Text area, no char limit
N Skip Logic Group Other Nav Problems
ACQCol0005151 A Please describe any specific navigation links or paths that did not take you where they should have?

Text area, no char limit
N Skip Logic Group Links/Paths Difficulty
ACQCol0005152 B What specific links/labels were difficult to understand?

Text area, no char limit
N Skip Logic Group Links/Labels Difficulty
ACQCol0005153
Did you use the search feature during your visit today? Yes A Radio button, one-up vertical Single Y
Search Usage



No








Don't remember





ACQCol0005154 A Please tell us about your experience with the search feature today. (Select all that apply.) I had issues with the searching process (how to use it, what to enter). B Checkbox, one-up vertical Multi Y
Search Experience



I had issues with the design and layout of the search results (text size, colors). C







I had issues with the results of the search. D







The search feature met my needs.








None of these





ACQCol0005155 B What were your issues with the searching process? (Select all that apply.) It was not clear how to use the search feature
Checkbox, one-up vertical Multi N
Search Process



I did not know what terms to use to get the results I wanted








I wanted more advanced search capabilities (exclude certain terms, limit search scope)








I had a different issue with the searching process: E




ACQCol0005156 E My issue was:

Text area, no char limit


Other Search Process
ACQCol0005157 C What were your issues with the design and layout of the search results? (Select all that apply.) The link colors were hard to read
Checkbox, one-up vertical Multi N
Search Design



I could not see enough of the descriptions to decide which link to choose








The text was too small








The page was too crowded








I had a different issue with the design and layout of the results: F




ACQCol0005158 F My issue was:

Text area, no char limit


Other Search Design
ACQCol0005159 D What were your issues with the results of the search? (Select all that apply.) Results were not relevant or not what I wanted
Checkbox, one-up vertical Multi N
Search Results



The order of the results was not what I expected








There were no results or too few results








The titles were not helpful








The descriptions were not helpful








I could not narrow the results of my search








I had a different issue with the results of the search: G




ACQCol0005160 G My issue was:

Text area, no char limit


Other Search Results
CWS05576
How often have you visited the site in the last six months? This is my first time
Radio Button One Up Vertical Single Y
Frequency



Two or three times








Four or five times








A few times a week








Daily








More than once a day





CWS05577
Which of the following social media do you use regularly (at least once a month)? (Please select all that apply) Facebook
Checkbox, one-up vertical Multi N
Social Media
Twitter
LinkedIn
Blogs
None of the above
CWS05578
Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important)
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, My Space, Twitter)



Randomize



Message directly from Healthypeople on a social network








Instant Message from a friend or colleague








Familiarity with site








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Conference/presentation








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice
CWS05579
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, My Space, Twitter)



Randomize



Message directly from Healthypeople on a social network








Instant Message from a friend or colleague








Familiarity with site








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Conference/presentation








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice
CWS05580
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, My Space, Twitter)



Randomize



Message directly from Healthypeople on a social network








Instant Message from a friend or colleague








Familiarity with site








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Conference/presentation








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice










CWS05581
If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)

Text area, no char limit
N
SV - Other Social Network
CWS05582
Which best describes your role? Doctor/Nurse/Health Care Provider
Radio button, one-up vertical Single Y OPS Group Role



Government Employee








General Public








Librarian








Public Health Professional








Researcher








Student/Faculty








Student








Teacher/Educator








Other, please specify: A




CWS05583 A Other role

Text area, no char limit Single N OPS Group Other Role
CWS05584
How old are you? 19 or under
Dropdown (Select-one) Single Y
Age



20-34 years old








35-49 years old








50-64 years old








65 or older








Prefer not to answer





CWS05585
How would you describe yourself? Hispanic or Latino
Checkbox, one-up vertical Multi Y
Ethnicity



Black or African American








White








Asian








American Indian or Alaska Native








Native Hawaiian or Other Pacific Islander








Prefer not to answer





CWS05586
What is the highest level of education you have completed? High school or less
Radio Button One Up Vertical Single Y
Education



Some college








College degree








Advanced degree








Prefer not to answer





ACQCol0005161
In what language do you prefer to read website content? English
Radio button, one-up vertical Single N
Language



Spanish








French








Other, please specify: A




ACQCol0005163 A Other language:





Other Language
CWS05587
If you could make one improvement to the Healthypeople site what would it be?

Text area, no char limit Single Y
One Improvement

Sheet 8: Custom Qsts (5-5-11)

Healthypeople.gov

red & strike-through: DELETE








underlined & italicized: RE-ORDER FOR ALPHA





MID: 0R1QM1Y1dtAhdcVsdFNV8g==
pink: ADDITION





Date: 9/15/2010 blue + -->: REWORDING















CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
CWS05564
Which of the following best describes the reason for your visit today? Learn about the Healthypeople 2020 objectives
Radio Button One Up Vertical Single Y OPS Group Reason



Get ideas on how to achieve the Healthypeople 2020 objectives








Share ideas on how to achieve the Healthypeople 2020 objectives








Get data on the Healthypeople 2020 objectives








Download Healthypeople publications








Review 2010 Healthy People objectives/results








Get information for a school project/school assignment








Other, please specify: A




CWS05565 A Other reason for your visit

Text area, no char limit Single N OPS Group Other Reason
CWS05566
Were you able to find what you were looking for? Yes
Radio button, one-up vertical Single Y OPS Group Find



no, please specify what you were unable to find A




CWS05567 A No, please specify:

Text area, no char limit Single N OPS Group Did Not Find
CWS05568
After using the Healthypeople website today, how likely are you to do one of the following activities: (Please select all that apply) Bookmark this page for later use
Checkbox One Up Vertical Multi Y OPS Group After Visit Activities



Do additional research online








Download content to a portable device, like a mobile phone, PDA, or ipod








Email the information to a colleague/co-worker








Connect or collaborate with another organization working to meet Healthypeople objectives








Print the information and share it








Make a plan for achieving a Healthy People objective








Other, please specify: A




CWS05569 A Other activity:

Text area, no char limit
N OPS Group Other Activity
CWS05570
Did you have any difficulty while looking for information on the Healthypeople site? Yes B


Skip Logic Group



No





CWS05571 B Which of the following difficulties did you have while on the Healthypeople site today? Could not navigate back to previous information
Checkbox, one-up vertical Multi Y Skip Logic Group Nav Problems



Had difficulty finding detailed information








Had technical difficulties (error messages, broken links, etc)








Links did not take me where I expected








Links/labels are difficult to understand








Too many links or navigational choices








Other, please specify: C




CWS05572 C Other Navigational difficulty, please specify

Text area, no char limit Single N Skip Logic Group Other Nav Problems
EDO08509
How would you describe your navigation experience on this site today? (Please select all that apply.) I had no difficulty navigating/browsing on this site
Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Problems



Links often did not take me where I expected A







Had difficulty finding relevant information/products








Links/labels are difficult to understand B







Too many links/navigational options to choose from








Had technical difficulties (error messages, broken links, etc.)








Could not navigate back to previous information A







I had a navigation difficulty not listed above: C




EDO08510 C Please describe your navigation issue: Open-ended
Text area, no char limit
N Skip Logic Group Other Nav Problems
EDO08511 A Please describe any specific navigation links or paths that did not take you where they should have? Open-ended
Text area, no char limit
N Skip Logic Group Links/Paths Difficulty
EDO08512 B What specific links/labels were difficult to understand? Open-ended
Text area, no char limit
N Skip Logic Group Links/Labels Difficulty
CWS05573
Did you use the Search feature today? Yes A Radio button, one-up vertical Single Y Skip Logic Group Search Usage



No





CWS05574 A Which of the following best describes your experience with the search feature? Search worked well/returned the results I needed
Radio button, one-up vertical Single Y Skip Logic Group Search Experience



I was not sure what words to use in my search








Results were not relevant to my search terms or needs








Returned results that were similar/redundant








Returned too many results








Search returned no results at all








The organization of the results was confusing








Other, please specify: B




CWS05575 B Other Search experience, please specify




Skip Logic Group Other Search Experience


Did you use the search feature during your visit today? Yes A Radio button, one-up vertical Single Y
Search Usage



No








Don't remember






A Please tell us about your experience with the search feature today. (Select all that apply.) I had issues with the searching process (how to use it, what to enter). B Checkbox, one-up vertical Multi Y
Search Experience



I had issues with the design and layout of the search results (text size, colors). C







I had issues with the results of the search. D







The search feature met my needs.








None of these






B What were your issues with the searching process? (Select all that apply.) It was not clear how to use the search feature
Checkbox, one-up vertical Multi N
Search Process



I did not know what terms to use to get the results I wanted








I wanted more advanced search capabilities (exclude certain terms, limit search scope)








I had a different issue with the searching process: E





E My issue was:

Text area, no char limit


Other Search Process

C What were your issues with the design and layout of the search results? (Select all that apply.) The link colors were hard to read
Checkbox, one-up vertical Multi N
Search Design



I could not see enough of the descriptions to decide which link to choose








The text was too small








The page was too crowded








I had a different issue with the design and layout of the results: F





F My issue was:

Text area, no char limit


Other Search Design

D What were your issues with the results of the search? (Select all that apply.) Results were not relevant or not what I wanted
Checkbox, one-up vertical Multi N
Search Results



The order of the results was not what I expected








There were no results or too few results








The titles were not helpful








The descriptions were not helpful








I could not narrow the results of my search








I had a different issue with the results of the search: G





G My issue was:

Text area, no char limit


Other Search Results
CWS05576
How often have you visited the site in the last six months? This is my first time
Radio Button One Up Vertical Single Y
Frequency



Two or three times








Four or five times








A few times a week








Daily








More than once a day





CWS05577
Which of the following social media do you use regularly (at least once a month)? (Please select all that apply) Facebook
Checkbox, one-up vertical Multi N
Social Media
Twitter
LinkedIn
Discussion boards
Blogs
None of the above
CWS05578
Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important)
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, My Space, Twitter)



Randomize



Message directly from Healthypeople on a social network








Instant Message from a friend or colleague








Familiarity with site








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Conference/presentation








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice
CWS05579
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, My Space, Twitter)



Randomize



Message directly from Healthypeople on a social network








Instant Message from a friend or colleague








Familiarity with site








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Conference/presentation








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice
CWS05580
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, My Space, Twitter)



Randomize



Message directly from Healthypeople on a social network








Instant Message from a friend or colleague








Familiarity with site








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Conference/presentation








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice










CWS05581
If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)

Text area, no char limit
N
SV - Other Social Network
CWS05582
Which best describes your role? Doctor/Nurse/Health Care Provider
Radio button, one-up vertical Single Y OPS Group Role



Government Employee








General Public








Librarian








Public Health Professional








Researcher








Student/Faculty








Other, please specify: A




CWS05583 A Other role

Text area, no char limit Single N OPS Group Other Role
CWS05584
How old are you? 19 or under
Dropdown (Select-one) Single Y
Age



20-34 years old








35-49 years old








50-64 years old








65 or older








Prefer not to answer





CWS05585
How would you describe yourself? Hispanic or Latino
Checkbox, one-up vertical Multi Y
Ethnicity



Black or African American








White








Asian








American Indian or Alaska Native








Native Hawaiian or Other Pacific Islander








Prefer not to answer





CWS05586
What is the highest level of education you have completed? High school or less
Radio Button One Up Vertical Single Y
Education



Some college








College degree








Advanced degree








Prefer not to answer







In what language do you prefer to read website content? English
Radio button, one-up vertical Single N
Language



Spanish








French








Other, please specify: A





A Other language:





Other Language
CWS05587
If you could make one improvement to the Healthypeople site what would it be?

Text area, no char limit Single Y
One Improvement
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