E-Government Website Customer Satisfaction Surveys

ICR 201412-1090-002

OMB: 1090-0008

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Supplementary Document
2015-03-18
Supplementary Document
2015-02-26
Supporting Statement A
2015-02-24
Supplementary Document
2015-02-23
Supporting Statement B
2015-02-23
Supplementary Document
2015-01-20
Supplementary Document
2008-09-25
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ICR Details
1090-0008 201412-1090-002
Historical Active 201110-1090-001
DOI/ASPMB 1090-0008
E-Government Website Customer Satisfaction Surveys
Revision of a currently approved collection   No
Regular
Approved without change 05/13/2015
Retrieve Notice of Action (NOA) 03/18/2015
  Inventory as of this Action Requested Previously Approved
05/31/2018 36 Months From Approved 05/31/2015
3,750,000 0 4,125,000
156,250 0 171,875
0 0 0

This is a request for a three-year extension of the generic clearance to conduct customer satisfaction surveys for federal government websites. This was formerly known as the American Customer Satisfaction Index (ACSI) E-Government Website Customer Satisfaction Survey. The contractor that has provided the service for over a decade, ForeSee, is now using a derivative of the ACSI methodology called Customer Experience Analytics or CXA. This extension will allow for continued use of a data-driven and statistically valid approach to understanding customer satisfaction with agency websites, which are playing a strategic role of ever-increasing importance. The ultimate objective is to help agencies become more citizen-centric and achieve higher levels of citizen trust and confidence.

None
None

Not associated with rulemaking

  79 FR 68688 11/18/2014
80 FR 14154 03/18/2015
No

287
IC Title Form No. Form Name
2015 934 IRS ACH Direct Pay Mobile 934 2015 934 IRS ACH Direct Pay MOBILE
2014 788 NIH - NCCAM 1033 2014 788 NIH - NCCAM
2014 794 ABMC SiteGov 1039 2014 794 ABMC SiteGov
Disability.gov 1002 Disability.gov
2014 762 DOJ OVC (OJP Program)_1-16-14 1007 2014 762 DOJ OVC (OJP Program)_1-16-14
2014 863 NIH Grants 1108 2014 863 NIH Grants
2014 884 DoD Tricare 1129 2014 884 DoD Tricare
2014 889 Go4Life Mobile 1134 2014 889 Go4Life Mobile
2014 891 TreasuryDirect v2 1136 2014 891 TreasuryDirect v2
2015 906 Healthfinder 1151 2015 906 Healthfinder
2015 903 Disability.gov 1148 2015 903 Disability.gov
2015 917 Alumni v3 Questionnaire 1162 2015 917 Alumni v3 Questionnaire
2014 806 Travel State 5-13-14 1051 2014 806 Travel State 5-13-14
2014 808 VA eBenefits 5-13-14 1053 2014 808 VA eBenefits 5-13-14
2014 851 OPM Abandoners 1096 2014 851 OPM Abandoners
2014 856 TTB 1100 2014 856 TTB
2014 869 PSC Email 1114 2014 869 PSC Email
2014 791 NIST 1036 2014 791 NIST
2014 792 PBGC CSAT 1037 2014 792 PBGC CSAT
2014 793 FTC ComplaintAssistant survey 1038 2014 793 FTC ComplaintAssistant survey
2014 803 BLS 5-31-14 1048 2014 803 BLS 5-31-14
2014 785 HRSA Renewal 1030 2014 785 HRSA Renewal
2014 829 SSA Diagnostic formerly FAQ 1074 2014 829 SSA Diagnostic formerly FAQ
2014 872 FEC Web Browse 10-17-14 1117 2014 872 FEC Web Browse 10-17-14
2014 882 CMS Medicare 1127 2014 882 CMS Medicare
2014 827 NLM Main 1072 2014 827 NLM Main
2017 1003 USAJOBS Mobile new survey model 1003 2017 1003 USAJOBS Mobile new survey model
2015 971 Questionnaire_Advisor Info_Apr 29 2016_ForeSee 971 2015 971 Questionnaire_Advisor Info_Apr 29 2016_ForeSee
2015 948 DHS CIS Mobile - 2015 949 SBA Learning Center Feedback 948, 949 2015 948 DHS CIS Mobile ,   2015 949 SBA Learning Center Feedback
2015 964 NIDDK_Mobile Questionnaire_3.3.16 964 2015 964 NIDDK_Mobile Questionnaire_3.3.16
2015 963 myUSCIS Questionnaire 2-26-16FINAL 963 2015 963 myUSCIS Questionnaire 2-26-16FINAL
2016 962 NIDDKv2_Browse Questionnaire_2.10.16_OMB 962 2016 962 NIDDKv2_Browse Questionnaire_2.10.16_OMB
2017 1016 Smithsonian Mobile questionnaire 2017-04-19 1016 2017 1016 Smithsonian Mobile questionnaire 2017-04-19
2017 1017 USPTO Applicant Survey 4_18_17 FINAL 1017 2017 1017 USPTO Applicant Survey 4_18_17 FINAL
2017 1009 VA Vantage Point new survey Model 2.3.17 (1) 1009 2017 1009 VA Vantage Point new survey Model 2.3.17 (1)
2017 1015 TRICARE Mobile 4.10.2017 1015 2017 1015 TRICARE Mobile 4.10.2017
2017 1031 ANC Family Questionnaire 1031 2017 1031 ANC Family Questionnaire
2018 008 NHLBI_Feedback 008 2018 008 NHLBI_Feedback
2018 014 FTC Identity Theft Feedback Survey Template_Government 014 2018 014 FTC Identity Theft Feedback Survey Template_Government
2017 1051 Q_FEMA_Adjuster_Audience 2_20171025 1051 2017 1051 Q_FEMA_Adjuster_Audience 2_20171025
2018 007 CDSE FEVS Survey_02_27_2018 007 2018 007 CDSE FEVS Survey_02_27_2018
2015 930 UNICOR - v2 930 2015 930 UNICOR - v2
2015 931 DOS Blogs - 2015 933 FDA Email Enterprise Survey 931, 932, 933 2015 931 DOS Blogs ,   2015 932 EPA ,   2015 933 FDA Email Enterprise Survey
2014 890 NHLBI 1135 2014 890 NHLBI
2014 893 NOAA Fisheries Satisfaction Survey 1138 2014 893 NOAA Fisheries Satisfaction Survey
2014 760 DOJ OJJDP (OJP Program) 2012_1-18-14 1005 2014 760 DOJ OJJDP (OJP Program)
2014 766 GSA Auctions 2013_1-2-14 1011 2014 766 GSA Auctions 2013_1-2-14
2014 849 FTC Main 1094 2014 849 FTC Main
2015 911 OJP Main 1156 2015 911 OJP Main
2014 866 NRCS Satisfaction Survey 1111 2014 866 NRCS Satisfaction Survey
2014 861 VA-My HealtheVet 1106 2014 861 VA-My HealtheVet
2015 895 FBI 1140 2015 895 FBI
2015 896 OPM On Boarding Manager 1141 2015 896 OPM On Boarding Manager
2015 916 USDA FSIS 1161 2015 916 USDA FSIS
2014 850 FTC Onguardonline 1095 2014 850 FTC Onguardonline
2014 779 Application Manager_3-31-14 1024 2014 779 Application Manager_3-31-14
2014 767 GSA Govsales 2013_1-2-14 1012 2014 767 GSA Govsales 2013_1-2-14
2014 822 DOTREAS-CDFI Fund 1067 2014 822 DOTREAS-CDFI Fund
2014 873 NLM GHR_Questionnaire_10-17-14 1118 2014 873 NLM GHR_Questionnaire_10-17-14
2014 831 SSA Extra Help 1076 2014 831 SSA Extra Help
2014 838 SSA Retirement Estimator 1083 2014 838 SSA Retirement Estimator
2016 983CIA Careers Mobile_v2_8.10.16_resubmit 983 2016 983CIA Careers Mobile_v2_8.10.16_resubmit
2015 974 DOJ - BJS Questionnaire_5 4 2016_Clean 974 2015 974 DOJ - BJS Questionnaire_5 4 2016_Clean
2015 978 NIST Qnaire - 5-25-16 NIST 978 2015 978 NIST Qnaire - 5-25-16 NIST
2015 957 Questionnaire Relaunch Updates Dec 2015 Final 12_15 (1) 957 2015 957 Questionnaire Relaunch Updates Dec 2015 Final 12_15 (1)
2015 953 Call 2 FBMS 430 Report 953 2015 953 Call 2 FBMS 430 Report
2015 966 Questionnaire_DOI ONRR Desktop Browse_25 Feb 2016_DOT 966 2015 966 Questionnaire_DOI ONRR Desktop Browse_25 Feb 2016_DOT
2015 965 NIDDKv2_Browse Questionnaire_3.3.16 965 2015 965 NIDDKv2_Browse Questionnaire_3.3.16
2015 975 AIDS Info CQ Changes 5.16.16_OMB 975 2015 975 AIDS Info CQ Changes 5.16.16_OMB
2016 998 IRS Online Account Survey FINAL 12-2-16 998 2016 998 IRS Online Account Survey FINAL 12-2-16
2017 1010 MHA Mobile 2-21-2017 B 1010 2017 1010 MHA Mobile 2-21-2017 B
2017 1006 myRA Mobile Browse 2.13.17 1006 2017 1006 myRA Mobile Browse 2.13.17
2017 1027 Q_ANC_Functional_NationalDialogue_20170817 1027 2017 1027 Q_ANC_Functional_NationalDialogue_20170817
2017 1045 Q_IRS TDC Secure Messaging_20171109 1045 2017 1045 Q_IRS TDC Secure Messaging_20171109
2018 013 Q_USMint_Web_Browse_20180709 MAKE CQ CHANGE 013 2018 013 Q_USMint_Web_Browse_20180709 MAKE CQ CHANGE
2018 005 SEC Investor.gov Mobile Browse 005 2018 005 SEC Investor.gov Mobile Browse
2018 009 Q_DoDDMA_Web_Browse_v2_20180316 009 2018 009 Q_DoDDMA_Web_Browse_v2_20180316
2014 790 NIH Main 1035 2014 790 NIH Main
2014 796 USDA FNS_ Premium Enterprise_ 5-1-14 1041 2014 796 USDA FNS_ Premium Enterprise_ 5-1-14
2014 763 DOT Intranet 2013_1-16-14 1008 2014 763 DOT Intranet 2013_1-16-14
2014 764 DOT MAIN 2013_1-16-14v 1009 2014 764 DOT MAIN 2013_1-16-14
2014 847 FDIC Main 1092 2014 847 FDIC Main
2015 905 DOT RITA 1150 2015 905 DOT RITA
2014 881 Weather.gov 1126 2014 881 Weather.gov
2015 898 USPTO 1143 2015 898 USPTO
2015 899 USPTO Mobile 1144 2015 899 USPTO Mobile
2015 914 Treasury MHA Renewal 1159 2015 914 Treasury MHA Renewal
2014 801 US Mint Mobile Survey 6-3-14 1046 2014 801 US Mint Mobile Survey 6-3-14
2014 811 AHRQ Enterprise 1056 2014 811 AHRQ Enterprise
2014 812 DoD DMA ENT 1057 2014 812 DoD DMA ENT
2014 814 NIH NICHD 1059 2014 814 NIH NICHD
2014 795 Treasury OFS Renewal 1040 2014 795 Treasury OFS Renewal
2014 772 Treasury MHA Renawal 2013_1-26-14 1017 2014 772 Treasury MHA Renawal 2013_1-26-14
2014 783 DOT FHWA Renewal 2013 3-30-2014 1028 2014 783 DOT FHWA Renewal 2013 3-30-2014
2014 769 HHS ODPHP Healthypeople 2013_1-6-14 1014 2014 769 HHS ODPHP Healthypeople 2013_1-6-14
2014 787 NIDCR Site Feedback 1032 2014 787 NIDCR Site Feedback
2014 826 NLM Clinical Trials SiteFeedback 1071 2014 826 NLM Clinical Trials SiteFeedback
2014 828 SSA BSO 1073 2014 828 SSA BSO
2014 836 SSA Mobile Wage 1081 2014 836 SSA Mobile Wage
2014 840 VA VBA 1085 2014 840 VA VBA
2014 874 NCI Team Science Toolkit 1119 2014 874 NCI Team Science Toolkit
2017 1004 SAVE v2 Qts 12-22-16FINAL 1004 2017 1004 SAVE v2 Qts 12-22-16FINAL
2015 943 IRS v3 - 2015 947 NARA Archives 944, 945, 946, 947, 943 2015 943 IRS v3 Survey ,   2015 944 NOAA NESDID Questionnaire ,   2015 945 USITC v3 ,   2015 946 IRS Spanish v2 ,   2015 947 NARA Archives
2016 993IRS Mobile 10-4-16 993 2016 993IRS Mobile 10-4-16
RxNav NLM Questionnaire - 12.17.15_DOT 958 Copy of RxNav NLM Questionnaire - 12.17.15_DOT
2017 1018 DHA Customer Service Community intranet 1018 2017 1018 DHA Customer Service Community intranet
2017 1005 SEC.gov Mobile Questionnaire-SEC FINAL 1005 2017 1005 SEC.gov Mobile Questionnaire-SEC FINAL
2017 1033 Q_NSF_Web_Browse_20170109 1033 2017 1033 Q_NSF_Web_Browse_20170109
2017 1032 Q_OPMUSAJOBS_Web_Browse_20170919_DOT (1) 1032 2017 1032 Q_OPMUSAJOBS_Web_Browse_20170919_DOT (1)
2017 1046 Q_E-Verify v2_Web_Browse_20171121 1046 2017 1046 Q_E-Verify v2_Web_Browse_20171121
2017 1034 Palmetto GBA Railroad Desktop Informational_10.10.17 1034 2017 1034 Palmetto GBA Railroad Desktop Informational_10.10.17
2018 006 Q_EPA_Web_Browse_20180308 006 2018 006 Q_EPA_Web_Browse_20180308
2014 819 DHS USCIS 1064 2014 819 DHS USCIS
2014 768 HHS ODPHP Healthfinder 2013_1-6-14 1013 2014 768 HHS ODPHP Healthfinder 2013_1-6-14
2014 868 PSC 1113 2014 868 PSC
2014 852 OPM Completers 1097 2014 852 OPM Completers
2014 857 UNICOR 1102 2014 857 UNICOR
2014 878 NWHIC Womenshealth 1123 2014 878 NWHIC Womenshealth
2015 913 OJP OVC 1158 2015 913 OJP OVC
2014 776 CIA _2-28-14 1021 2014 776 CIA _2-28-14
2014 777 DOJ CrimeSolutions (OJP Program) _2-18-14 1022 2014 777 DOJ CrimeSolutions (OJP Program) _2-18-14
2014 871 CG Questionnaire 10-15-2014 1116 2014 871 CG Questionnaire 10-15-2014
2014 834 SSA iClaim 2013 1079 2014 834 SSA iClaim 2013
2014 835 SSA Main 1080 2014 835 SSA Main
2014 843 CDC 1088 2014 843 CDC
2017 1021 TRICARE Publications Functional 5.18.17 1021 2017 1021 TRICARE Publications Functional 5.18.17
2017 1000 USPTO Applicant Survey 2016.12.05 1000 2017 1000 USPTO Applicant Survey 2016.12.05
2017 1001 DLA Desktop Browse 2016.12.27 1001 2017 1001 DLA Desktop Browse 2016.12.27
2016 984CIA Careers Desktop_v4_7.11.16_resubmit 984 2016 984CIA Careers Desktop_v4_7.11.16_resubmit
2015 968 of Onboarding CAU MQ CQ 040516 968 2015 968 of Onboarding CAU MQ CQ 040516
2015 967 of NRC QST V3_To Go Live 7.1.16_To OMB 967 2015 967 of NRC QST V3_To Go Live 7.1.16_To OMB
2015 935 ABMC v2 - 2015 938 NPIN-CDC Premium Enterprise 936, 937, 938, 935 CDC Enterprise Survey ,   CDC Mobile ,   CDC Premium Enterprise Questionnaire ,   2015 935 ABMC v2
2015 956 NSA Mobile Browse MQ CQ FSR 1217 956 2015 956 NSA Mobile Browse MQ CQ FSR 1217
2016 992DoD DANTES Desktop 9-20-2016 992 2016 992DoD DANTES Desktop 9-20-2016
2016 960 DHS CIS v2 11-5-15FINAL 960 2016 960 DHS CIS v2 11-5-15FINAL
Copy of CDC Mobile NPIN - 2.1.2016 959 Copy of CDC Mobile NPIN - 2.1.2016
2016 994 DOJ OVC Desktop Browse 110916 994 2016 994 DOJ OVC Desktop Browse 110916
2017 1008 FBI V4 Questionnaire 1.27.17 1008 2017 1008 FBI V4 Questionnaire 1.27.17
2017 1048 Q_FEMA_Audience 3_12.15.2017 1048 2017 1048 Q_FEMA_Audience 3_12.15.2017
2018 010 Q_PSCNewSecuirutyFeedbackSurvey_Web_Browse_20180507 010 2018 010 Q_PSCNewSecuirutyFeedbackSurvey_Web_Browse_20180507
2015 920 ANC_Questionnaire - 2015 926 USDA FNS Customer Service Standards 920, 921, 922, 923, 924, 925, 926 2015 920 ANC_Web Questionnaire ,   2015 921 Application Manager CAU Questionnaire ,   2015 922 CIA Careers Mobile ,   2015 FDA Blog ,   2015 924 NIH Questionnaire ,   2015 925 Tricare Survvey ,   2015 926 USDA FNS Customer Service Standards
2014 892 APHIS Biotechnology Regulatory Services Survey 1137 2014 892 APHIS Biotechnology Regulatory Services Survey
SSS Diagnostic Survey 1000 SSA Diagnostic Survey
CMS Compare Enterprise 1001 CMS Compare Enterprise
2014 759 DOJ NCJRS (OJP Program) 1004 2014 759 DOJ NCJRS (OJP Program)
2014 761 DOJ OJP Main (OJP Program) 1006 2014 761 DOJ OJP Main (OJP Program) 2012_1-15-14
2014 817 AIDSinfoMobile 1062 2014 817 AIDSinfoMobile
2014 818 MyCareeratVA 1063 2014 818 MyCareeratVA
2014 864 SSA Main Mobile Survey 1109 2014 864 SSA Main Mobile Survey
2014 860 VA 1105 2014 860 VA
2014 870 DoDEA 1115 2014 870 DoDEA
2014 885 HHS OCR 1130 2014 885 HHS OCR
2014 879 SAMHSA 1124 2014 879 SAMHSA
2014 887 NRC 1132 2014 887 NRC
2015 904 GSA Auctions 1149 2015 904 GSA Auctions
2015 918 Fiscal Service Questionnaire 1163 2015 918 Fiscal Service Questionnaire
2015 919 MyUSCIS Questionnaire 1164 2015 919 MyUSCIS Questionnaire
2014 855 State Embassy Enterprise 1101 2014 855 State Embassy Enterprise
2014 802 Benefits.gov 5-31-14 1047 2014 802 Benefits.gov 5-31-14
2014 809 USAJobs v2 6-27-14 1054 2014 809 USAJobs v2 6-27-14
2014 775 USPTO Mobile 2013_1-30-14 1020 2014 775 USPTO Mobile 2013_1-30-14
2014 784 GSA Reginfo 1029 2014 784 GSA Reginfo
2014 821 DOT FRA 1066 2014 821 DOT FRA
2014 824 NIH NIAID 1069 2014 824 NIH NIAID
2014 830 SSA Disability Report 1075 2014 830 SSA Disability Report
2017 1019 DHA MSO-VSO Outreach Functional 5.23.17 1019 2017 1019 DHA MSO-VSO Outreach Functional 5.23.17
2016 990NIDCR Mobile 2016-10-03 990 2016 990NIDCR Mobile 2016-10-03
2015 970 NGS NOAA V3 - 04-19-2016 970 2015 970 NGS NOAA V3 - 04-19-2016
2015 977 CQs for OMB - 6-9-16 977 2015 977 CQs for OMB - 6-9-16
2015 976 CMS-CGS DME MAC B Questionnaire 6.9.16 976 2015 976 CMS-CGS DME MAC B Questionnaire 6.9.16
2016 980 USPTO FPNG Questionnaire_6.21.16 980 2016 980 USPTO FPNG Questionnaire_6.21.16
2016 981 NIAMS Feedback Questionnaire_6 16 2016 981 2016 981 NIAMS Feedback Questionnaire_6 16 2016
2015 952 NCI Main_Qnaire New Model & CQs Nov-2015 952 2015 952 NCI Main_Qnaire New Model & CQs Nov-2015
2015 973 US Treasury v3 Questionnaire 5-12-16 973 2015 973 US Treasury v3 Questionnaire 5-12-16
2016 996 DOJ OVC Mobile Browse 110916 996 2016 996 DOJ OVC Mobile Browse 110916
2017 1024 Medicaid.gov first draft questionnaire 6.5.17 1024 2017 1024 Medicaid.gov first draft questionnaire 6.5.17
2017 1012 DOD Slam 03-15-2017 1012 2017 1012 DOD Slam 03-15-2017
2017 1028 NOAA Fisheries Desktop Informational 08282017 1028 2017 1028 NOAA Fisheries Desktop Informational 08282017
2017 1035 Q_DOSCareers_Mobile_App_20171004 1035 2017 1035 Q_DOSCareers_Mobile_App_20171004
2017 1025 Q_FEMA - NFIP_Adjuster Functional_20170901 1025 2017 1025 Q_FEMA - NFIP_Adjuster Functional_20170901
2014 798 NOAA NGS Renewal 1043 2014 798 NOAA NGS Renewal
2014 800 PSC Milestone Survey 6-3-14 1045 2014 800 PSC Milestone Survey 6-3-14
2014 888 Recreation.gov 1133 2014 888 Recreation.gov
DOJ BJA (OJP) PROGRAMMING) 1003 DOJ BJA (OJP PROGRAM)
2014 816 USPSTF 1061 2014 816 USPSTF
2014 846 FDIC Applications 1091 2014 846 FDIC Applications
2014 862 FEC Web Browse 1107 2014 862 FEC Web Browse
2015 907 Healthypeople 1152 2015 907 Healthypeople
2015 908 Labor Union Reports 1153 2015 908 Labor Union Reports
2015 910 OJP BJA 1155 2015 910 OJP BJA
2015 897 U.S. Department of Education 1142 2015 897 U.S. Department of Education
2014 867 OPM Six-Month Manager 1112 2014 867 OPM Six-Month Manager
2014 771 NASA Main Renewal 2013_1-5-13 1016 2014 771 NASA Main Renewal 2013_1-5-13
2014 773 TreasuryDirect 2013_1-31-14 1018 2014 773 TreasuryDirect 2013_1-31-14
2014 774 USDA FSIS Renewal 2013_1-31-14 1019 2014 774 USDA FSIS Renewal 2013_1-31-14
2014 778 FMCSA 2-28-14 1023 2014 778 FMCSA 2-28-14
2014 781 Architect of the US Capitol Gift Shop 1026 2014 781 Architect of the US Capitol Gift Shop
2014 825 NLM Clinical Trials 1070 2014 825 NLM Clinical Trials
2014 876 NIH NIA Alzheimers Browse 1121 2014 876 NIH NIA Alzheimers Browse
2014 877 NPS Renewal 1122 2014 877 NPS Renewal
176010 1065 2014 820 DHS USCIS Spanish
2014 833 SSA iAppeals 2012 1078 2014 833 SSA iAppeals 2012
2014 842 Careers State 1087 2014 842 Careers State
2017 1003 USAJOBS Mobile new survey model 1003 2017 1003 USAJOBS Mobile new survey model
2016 987 NIH Grants ERA 2016 Questionnaire Draft 9.21 987 2016 987 NIH Grants ERA 2016 Questionnaire Draft 9.21
2016 989NIDCR Desktop 2016-10-03 989 2016 989NIDCR Desktop 2016-10-03
2015 969 DRAFT - NPS.gov Mobile Questionnaire 969 2015 969 DRAFT - NPS.gov Mobile Questionnaire
2016 979 Questionnaire_Advisor Info_June 14 2016_ForeSee v2 979 2016 979 Questionnaire_Advisor Info_June 14 2016_ForeSee v2
2015 950 HRSA Enewsletter survey 9550 950 HRSA enewsletter
2015 954 NCI Mobile w Client Revisions 954 2015 954 NCI Mobile w Client Revisions
2015 955 NSA Desktop Browse MQ CQ FSR 1217 955 2015 955 NSA Desktop Browse MQ CQ FSR 1217
2015 951 HRSA Mobile Survey_11-12-2015 951 2015 951 HRSA Mobile Survey_11-12-2015
2016 999 ForeSee Feedback Questions 999 2016 999 ForeSee Feedback Questions
2017 1013 USAJOBS Mobile 3.21.17 1013 2017 1013 USAJOBS Mobile 3.21.17
2017 1011 SEC.gov Mobile Questionnaire-SEC FINAL 1011 2017 1011 SEC.gov Mobile Questionnaire-SEC FINAL
2017 1030 NIH NHLBI Desktop Informational 8.16.17 1030 2017 1030 NIH NHLBI Desktop Informational 8.16.17
2017 1026 NOAA Fisheries Mobile Bowse 1026 2017 1026 NOAA Fisheries Mobile Bowse
2018 012 DHA Feedback Questions_ OMB Approval (1) 012 2018 012 DHA Feedback Questions_ OMB Approval (1)
2018 004 NIH_Feedback 004 2018 004 NIH_Feedback
2017 1049 Q_NSF_Web_Browse_20171117 1049 2017 1049 Q_NSF_Web_Browse_20171117
2014 797 USPTO CC Survey 5-1-14 1042 2014 797 USPTO CC Survey 5-1-14
2014 765 DOT RITA Renewal 2013_1-5-14 1010 2014 765 DOT RITA Renewal 2013_1-5-14
2014 848 FTC Complaintassistant 1093 2014 848 FTC Complaintassistant
2014 865 NIAMS 1110 2014 865 NIAMS
2014 854 OPM Post Completers 1099 2014 854 OPM Post Completers
2015 894 EPA Regulations.gov 1139 2015 894 EPA Regulations.gov
2015 901 CMS - Cahaba GBA JJ MAC 1146 2015 901 CMS - Cahaba GBA JJ MAC
2015 912 OJP OJJDP 1157 2015 912 OJP OJJDP
2014 807 Treasury Main 5-31-2014 1052 2014 807 Treasury Main 5-31-2014
2014 786 NHTSA Renewal 1031 2014 786 NHTSA Renewal
2014 780 IRS ACA 3-31-14 1025 2014 780 IRS ACA 3-31-14
2014 782 Architect of the US Capitol Tour 1027 2014 782 Architect of the US Capitol Tour
2014 810 AHRQ Email 1055 2014 810 AHRQ Email
2014 813 Grants.gov 1058 2014 813 Grants.gov
2015 902 CMS Compare 1147 2015 902 CMS Compare
2015 927 FRA Questionnaire 927 2015 927 FRA Questionnaire
2014 822 DOTREAS-CDFI Fund 1068 2014 822 DOTREAS-CDFI Fund
2014 832 SSA iAppeal 2013 1077 2014 832 SSA iAppeal 2013
2014 837 SSA MySSA 1082 2014 837 SSA MySSA
2014 845 FAA Renewal 1090 2014 845 FAA Renewal
2017 1020 DHA Admiral Functional 5.24.17 1020 2017 1020 DHA Admiral Functional 5.24.17
2017 1002 IRS Online Account Survey 12-9-16 1002 2017 1002 IRS Online Account Survey 12-9-16
2015 975 AIDS Info CQ Changes 5.16.16_OMB 975 2015 975 AIDS Info CQ Changes 5.16.16_OMB
2016 961 NIDDK_Mobile_2.10.16 961 2016 961 NIDDK_Mobile_2.10.16
2015 972 FDA Email Survey OEA-OC 5.9.2016 972 2015 972 FDA Email Survey OEA-OC 5.9.2016
2016 995 DOJ OVC Email Newsletter DRAFT_mca comments FS 110416 995 2016 995 DOJ OVC Email Newsletter DRAFT_mca comments FS 110416
2017 1007 myRA Desktop Browse 2.13.17 1007 2017 1007 myRA Desktop Browse 2.13.17
2017 1014 Health.mil Questionnaire_Draft 2_QAP Edits 1014 2017 1014 Health.mil Questionnaire_Draft 2_QAP Edits
2017 1040 USDA NAL Browse 2017 1040 2017 1040 USDA NAL Browse 2017
2017 1039 Q_TreasuryDirect_Browse_20171009 1039 2017 1039 Q_TreasuryDirect_Browse_20171009
2017 1053 USFS-Visitor-Map-Feedback-Survey-1-16-2018 (1) 1053 2017 1053 USFS-Visitor-Map-Feedback-Survey-1-16-2018 (1)
2018 002 Q_PalmettoGBA_JJ_Web_Browse_20180108 002 2018 002 Q_PalmettoGBA_JJ_Web_Browse_20180108
2018 015 Q_USMint_Mobile_Browse_20180709 015 2018 015 Q_USMint_Mobile_Browse_20180709
2018 001 SBA Browse V2 - 01-05-2018 001 2018 001 SBA Browse V2 - 01-05-2018
2017 1044 Q_myE-Verify-Self Check v2_Web_Browse_20171121 1044 2017 1044 Q_myE-Verify-Self Check v2_Web_Browse_20171121
2014 799 USGS Renewal 1044 2014 799 USGS Renewal
2014 841 VHA Medical Centers 1086 2014 841 VHA Medical Centers
2014 858 USAJOBS 1103 2014 858 USAJOBS
2015 909 NCJRS (OJP Program) 1154 2015 909 NCJRS (OJP Program)
2015 939 ACA AIR Readiness - 2015 942 NIJ v3 939, 941, 940, 942 2015 939 ACA AIR Readiness ,   2015 940 ACA Employer ,   2015 941 DHS CRS v2 ,   2015 942 NIJ V#
2014 853 OPM Managers 1098 2014 853 OPM Managers
2014 859 USITC 1104 2014 859 USITC
2014 875 NHWIC Girlshealth 1120 2014 875 NHWIC Girlshealth
2014 880 SAMHSA Store 1125 2014 880 SAMHSA Store
2014 886 Maritime Administration 1131 2014 886 Maritime Administration
2015 900 NASS Satisfaction Survey 1145 2015 900 NASS Satisfaction Survey
2015 915 TreasuryDirect 1160 2015 915 TreasuryDirect
2014 804 Forest Service Enterprise 5-31-14 1049 2014 804 Forest Service Enterprise 5-31-14
2014 789 NIH AIDSinfo 1034 2014 789 NIH AIDSinfo
2014 805 NFS Renewal 5-29-14 1050 2014 805 NFS Renewal 5-29-14
2014 770 Labor Union Reports Renewal 2013_1-31-14 1015 2014 770 Labor Union Reports Renewal 2013_1-31-14
2014 815 SBA 1060 2014 815 SBA
2014 883 DHS CIS Citizenship Resource Center 1128 2014 883 DHS CIS Citizenship Resource Center
2014 839 State ECA Alumni 1084 2014 839 State ECA Alumni
2014 844 DOJ NIJ 1089 2014 844 DOJ NIJ
20160 991USPTO Examiner Survey Draft 991 20160 991USPTO Examiner Survey Draft
2015 927 FTC Questionnaire_Feedback - 2015 929 PalmettoGBA JM 927, 928, 929 2015 927 FTC Questionnaire_Feedback ,   2015 928 HRSA VA ,   2015 929 PalmettoGBA JM
Copy of DHS CIS v2 9-22-15DRAFT 959 Copy of DHS CIS v2 9-22-15DRAFT
2016 997 SEC IAPD Mobile 2017 Questionnaire - Final (1) 997 2016 997 SEC IAPD Mobile 2017 Questionnaire - Final (1)
2017 1032 Q_FEMA - NFIP_Claim Filing Functional_20170829 1032 2017 1032 Q_FEMA - NFIP_Claim Filing Functional_20170829
2017 1022 FBI Mobile Questionnaire 1022 2017 1022 FBI Mobile Questionnaire
2017 1029 NIH-NCCIH Desktop Browse Questionnaire_081817 1029 2017 1029 NIH-NCCIH Desktop Browse Questionnaire_081817
2017 1047 Q_USCourts_Mobile Questionnaire 2017_11_01 1047 2017 1047 Q_USCourts_Mobile Questionnaire 2017_11_01
2018 011 FTC Spanish Consumidor_Feedback Survey_06.01.2018 011 2018 011 FTC Spanish Consumidor_Feedback Survey_06.01.2018
2017 1050 Q_BLS_Web_Browse_20171207 1050 2017 1050 Q_BLS_Web_Browse_20171207
2017 1052 Q_FEMA_Audience 2_12.15.2017 1052 2017 1052 Q_FEMA_Audience 2_12.15.2017
2018 003 ANC National Dialogue V2 003 2018 003 ANC National Dialogue V2

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 3,750,000 4,125,000 0 0 -375,000 0
Annual Time Burden (Hours) 156,250 171,875 0 0 -15,625 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No

$8,178,080
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Richard Tate 202 513-7655 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
03/18/2015


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