Form 1104 2014 859 USITC

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Overview

Welcome and Thank You Text
Model Qsts
Current CQs
CQs (8-21-14)
CQs (8-19-14)

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Sheet 1: Welcome and Thank You Text

Model Instance Name:
USITC v2
MID:	9s91pMU90IR4twYxx9oVpw==
Date:	Fill In Date
Welcome and Thank You Text
	Directions:
	This welcome text is shown at the top of the questionnaire window and the thank you text at the bottom. This is a good place to mention the site/company/agency name so the visitor knows whom they are taking the survey for. Feel free to modify the standard Welcome and Thank you text shown in the boxes below. Please read comments before using any of the text.
					Examples
					Welcome Text Example
	Welcome Text
	bharati.hulbanni: if STORES MEASURE: do NOT use any welcome text. Thank you for visiting our site. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.Thank you for visiting www.usitc.gov . You have been randomly selected to take part in this survey that is being conducted by ForeSee Results on behalf of United States International Trade Commission. Please take a minute or two to give us your opinions. The feedback you provide will help United States International Trade Commission enhance its site and serve you better in the future. All results are strictly confidential.
					Thank You Text Example
	DEFAULT Thank You Text
	bharati.hulbanni: TY text can be used for all measure types (call center, web, stores, mobile etc.) “Thank you for taking our survey - and for helping us serve you better. We appreciate your input!” Thank you for your time in completing this survey. Your input is very valuable and will be taken into consideration.
	ALTERNATE WEB Thank You Text
	bharati.hulbanni: Use this TY text ONLY for WEB Thank you for taking our survey - and for helping us serve you better. Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our website.

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Sheet 2: Model Qsts

Model Instance Name:
USITC v2
MID:		9s91pMU90IR4twYxx9oVpw==
Partitioned (Y/N)?		YES
FPI Included(Y/N)?		NO
Date:		3/12/2013
USITC v2
Model questions utilize the ACSI methodology to determine scores and impacts
		ELEMENTS (drivers of satisfaction)			CUSTOMER SATISFACTION			FUTURE BEHAVIORS	FPI
	MQ Label			MQ Label			MQ Label		Y?
		USITC Information (1=Poor, 10=Excellent, Don't Know)			Satisfaction			Return (1=Very Unlikely, 10=Very Likely)
	USITC Information - Thoroughness	Please rate the thoroughness of information you viewed on this site today.		Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)		Return	How likely are you to return to this site in the next 60 days?
	USITC Information - Understandable	Please rate how understandable the information you viewed today was.		Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)			Recommend (1=Very Unlikely, 10=Very Likely)
	USITC Information - Answers	Please rate how well the information viewed today provided answers to your questions.		Satisfaction - Ideal	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)		Recommend	How likely are you to recommend this site to someone else?
		Navigation (1=Poor, 10=Excellent, Don't Know)						Primary Resource (1=Very Unlikely, 10=Very Likely)
	Navigation - Organized	Please rate how well the site is organized.					Primary Resource	How likely are you to use this site as your primary resource for obtaining information from this organization?
	Navigation - Options	Please rate the options available for navigating this site.
	Navigation - Layout	Please rate how well the site layout helps you find what you are looking for.
	Navigation - Clicks	Please rate the number of clicks to get where you want on this site.
		Look and Feel (1=Poor, 10=Excellent, Don't Know)
	Look and Feel - Appeal	Please rate the visual appeal of this site.
	Look and Feel - Balance	Please rate the balance of graphics and text on this site.
	Look and Feel - Readability	Please rate the readability of the pages on this site.
		Site Performance (1=Poor, 10=Excellent, Don't Know)
	Site Performance - Loading	Please rate how quickly pages load on this site.
	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.
	Site Performance - Errors	Please rate the ability to load pages without getting error messages on this site.
		Online Transparency (1=Poor, 10=Excellent, Don't Know)
	Online Transparency - Disclose	Please rate how thoroughly this site discloses information about what this agency is doing.
	Online Transparency - Quick	Please rate how quickly this agency's information is made available on this site.
	Online Transparency - Access	Please rate how well information about this agency's actions can be accessed by the public on this site.

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Sheet 3: Current CQs

Model Instance Name:			red & strike-through: DELETE
USITC v2			underlined & italicized: RE-ORDER
MID: 9s91pMU90IR4twYxx9oVpw==			pink: ADDITION
Date:	8.19.14		blue + -->: REWORDING
USITC v2 CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Label
LNH4003		How frequently do you visit this site?	First time		Drop down, select one	Single	Y		Visit Frequency
			Every 6 months or less
			About once a month
			About once a week
			Daily
			More than once a day
LNH4004		Which of the following best describes your role?	U.S. Government		Radio button, two-up vertical	Single	Y	Skip Logic Group*	Role
			Foreign Government
			Law Firm
			Academic Researcher
			Importer
			Exporter
			Customs Broker
			Manufacturer
			USITC Employee
			Other (Please Specify)	A
LNH4005	A	Other role					N	Skip Logic Group*	OE_Role
LNH4006		During your visit today, were you looking for:	I was looking for specific information	A	Radio button, one-up vertical	Single	Y	Skip Logic Group*	Nature of Info Seeking
			I was looking for general information	B
			I was just browsing
LNH4007	A	What specific information were you looking for?			Text area, no char limit		N	Skip Logic Group*	OE_General Info
LNH4008	B	What general information were you looking for?			Text area, no char limit		N	Skip Logic Group*	OE_Specfic Info
STE0063242		Which of the following best describes the reason for your current visit to the USITC website?	Litigation or legal research-- Antidumping and countervailing duty investigations (701 or 731 investigations)		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Primary Reason
			Litigation or legal research-- Intellectual property infringement and other unfair acts (section 337 investigations)
			Economic/industry trade research and analysis
			Trade statistics
			HTS (Tariff information)	B
			Other (Please Specify)	A
LNH4010	A	Other reason			Text area, no char limit		N	Skip Logic Group*	OE_Reason
LNH4011	B	How did you look for the HTS (Tariff information)?	I used the Harmonized tariff search tool (searched hts.usitc.gov)		Checkbox, one-up vertical		Y	Skip Logic Group*	Looked for Tariff Info
			I used HTS by chapter
			I don't recall
			Other (Please Specify)	C
LNH4012	C	Please describe how you looked for HTS (Tariff information) on the website today:					N	Skip Logic Group*	OE_how looked for Tariff Info
LNH4013		Did you accomplish what you wanted to on the USITC website today?	Yes		Drop down, select one	Single	Y	Skip Logic Group*	Task Accomplishment
			Partially	A
			No	A
			Still Looking	A
LNH4014	A	Why were you unable to accomplish your task today?			Text area, no char limit		N	Skip Logic Group*	OE_Unable to Accomplish
LNH4015		Which of the following sections of the USITC website do you recall visiting today? (Please select all that apply.)	Antidumping and Countervailing Duty Investigations		Checkbox, one-up vertical	Mul	Y	Skip Logic Group*	Sections visited
			Industry and Economic Analysis
			Tariff Information Center
			Tariff Search Tool
			News Releases
			Federal Registry Notices
			Opinions/Reports
			Intellectual property infringement and other unfair acts
			None of the above	A				Mutually Exclusive
STE0063243	A	What other section did you visit?			Text area, no char limit		N	Skip Logic Group*	OE_Sections visited
LNH4016		Which of the following best describes your navigation experience today?	I found the website well-organized and easy to navigate		Drop down, select one	Single	Y	Skip Logic Group*	Nav Experience
			I found the website unnecessarily complex	A
			I did not know how to find what I was looking for	A
LNH4017	A	Why did you feel this way about your navigation experience?	Links/labels are difficult to understand		Checkbox, one-up vertical		Y	Skip Logic Group*	Nav Difficulty
			Too many links or navigational choices
			Links did not take me where I expected
			I experienced broken links, error messages, or other technical difficulties
			I was able to navigate to the general area, but could not find the specific content that I needed
			Other navigational issue (please specify):	AA
LNH4018	AA	Other navigational issue:			Text area, no char limit		N	Skip Logic Group*	OE_Navigation
STE0063244		Did you use the website's search features today?	Yes, I used the basic search feature (located in the upper right hand corner of the page)	A,B	Checkbox, one-up vertical	Multi	Y	Skip Logic Group*	Use Search
			Yes, I used the HTS Tariff search	A,C
			No					Mutually Exclusive
			Not sure					Mutually Exclusive
LNH4020	A	Did you find what you were looking for using our search features?	Yes		Radio button, one-up vertical		N	Skip Logic Group*	Search Find
			No
			Partially
LNH4021	B	Please describe your experience with the basic search feature:	I had no difficulty searching on this site		Checkbox, one-up vertical	Multi	N	Mutually Exclusive	Basic Search Exp
			Too many results					Skip Logic Group*
			Too few results
			Returned no results/received error message
			Results were not pertinent to my search terms
			Other search issue (please specify):	BB
LNH4022	BB	Please describe your other issue with the basic search:			Text area, no char limit		N	Skip Logic Group*	OE_Basic Search
LNH4023	C	Please describe your experience with the HTS Tariff search feature:	I had no difficulty searching on this site		Checkbox, one-up vertical	Multi	N	Mutually Exclusive	HTS Search Exp
			Too many results					Skip Logic Group*
			Too few results
			Returned no results/received error message
			Results were not pertinent to my search terms
			Other search issue (please specify):	CC
LNH4024	CC	Please describe your other issue with the HTS Tariff search:			Text area, no char limit		N	Skip Logic Group*	OE_HTS Search
LNH4025		Please rate the clarity of the wording on this site.	1=Poor		Radio button, scale, has don't know	Single	Y		PL_Clear
			2
			3
			4
			5
			6
			7
			8
			9
			Excellent=10
			Don't know
LNH4026		Please rate how well you understand the wording on this site.	1=Poor		Radio button, scale, has don't know	Single	Y		PL_Understandable
			2
			3
			4
			5
			6
			7
			8
			9
			Excellent=10
			Don't know
LNH4027		Please rate this site on its use of short, clear sentences.	1=Poor		Radio button, scale, has don't know	Single	Y		PL_Concise
			2
			3
			4
			5
			6
			7
			8
			9
			Excellent=10
			Don't know
LNH4028		Which of the following features would you most likely use if available on the site? (select all that apply)	Dashboard		Checkbox, one-up vertical	Multi	N	Skip Logic Group*	Features
			Streaming of Video
			Social media (Facebook, Twitter, etc.)
			Forums and/or Blogs
			Multi-lingual support
			Other (please specify)	A
			Would not use any of these features if available on the site.					Mutually Exclusive
LNH4029	A	What other features would you like to have available on the site?					N	Skip Logic Group*	OE_Features
LNH4030		Did you use the Tariff Assistance Tool today?	Yes	A	Drop down, select one	Single	Y	Skip Logic Group*	Use Tariff Assistance Tool
			No
			I don't know
LNH4031	A	How would you rate the Tariff Assistance tool?	Very easy to use		Drop down, select one	Single	Y	Skip Logic Group*	Tariff Assistance tool exp
			Somewhat easy to use
			Not easy to use	AA
LNH4032	AA	Please explain why you felt it was not easy to use.			Text area, no char limit		N	Skip Logic Group*	OE_Tariff Assistance tool
LNH4033		Did you notice the site footer at the bottom of the homepage?	Yes	A	Drop down, select one	Single	Y	Skip Logic Group*	Site Footer
			No
			I don’t know
			I did not use the site footer
LNH4034	A	How would you rate your experience with the site footer?	Helpful	AA	Drop down, select one	Single	Y	Skip Logic Group*	Site Footer Exp
			Somewhat helpful	AA
			Not helpful
LNH4035	AA	Please specify which link or links you used			Text area, no char limit		N	Skip Logic Group*	OE_Site Footer
LNH4036		Our homepage features rotating banners for top news items. Did you find the banners:	Useful, I read one or more of the articles		Drop down, select one	Single	Y	Skip Logic Group*	Banners
			Not useful, I was looking for other content on the site
			Hard to use	A
			I did not notice the banners
LNH4037	A	Please explain why you felt the banners were hard to use:			Text area, no char limit		N	Skip Logic Group*	OE_Banners
LNH4038		How could we improve our information to best meet your needs?			Text area, no char limit		N		OE_Content Improvement
LNH4039		If you could make one improvement to this site, what would it be?			Text area, no char limit		N		OE_Site Improvement
LNH4040		From time to time, the USITC likes to reach out to website visitors to follow up regarding their feedback concerning the website. If you are over the age of 18 and would be willing to be contacted in the future, please provide your email address.			Text area, no char limit		N		OE_Contact Info

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Sheet 4: CQs (8-21-14)

Model Instance Name:			red & strike-through: DELETE
USITC v2			underlined & italicized: RE-ORDER
MID: 9s91pMU90IR4twYxx9oVpw==			pink: ADDITION
Date:	8.19.14		blue + -->: REWORDING
USITC v2 CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Label
LNH4003		How frequently do you visit this site?	First time		Drop down, select one	Single	Y		Visit Frequency
			Every 6 months or less
			About once a month
			About once a week
			Daily
			More than once a day
LNH4004		Which of the following best describes your role?	U.S. Government		Radio button, two-up vertical	Single	Y	Skip Logic Group*	Role
			Foreign Government
			Law Firm
			Academic Researcher
			Importer
			Exporter
			Customs Broker
			Manufacturer
			USITC Employee
			Other (Please Specify)	A
LNH4005	A	Other role					N	Skip Logic Group*	OE_Role
LNH4006		During your visit today, were you looking for:	I was looking for specific information	A	Radio button, one-up vertical	Single	Y	Skip Logic Group*	Nature of Info Seeking
			I was looking for general information	B
			I was just browsing
LNH4007	A	What specific information were you looking for?			Text area, no char limit		N	Skip Logic Group*	OE_General Info
LNH4008	B	What general information were you looking for?			Text area, no char limit		N	Skip Logic Group*	OE_Specfic Info
STE0063242		Which of the following best describes the reason for your current visit to the USITC website?	Litigation or legal research-- Antidumping and countervailing duty investigations (701 or 731 investigations)		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Primary Reason
			Litigation or legal research-- Intellectual property infringement and other unfair acts (section 337 investigations)
			Economic/industry trade research and analysis
			Trade statistics
			HTS (Tariff information)	B
			Other (Please Specify)	A
LNH4010	A	Other reason			Text area, no char limit		N	Skip Logic Group*	OE_Reason
LNH4011	B	How did you look for the HTS (Tariff information)?	I used the Harmonized tariff search tool (searched hts.usitc.gov)		Checkbox, one-up vertical		Y	Skip Logic Group*	Looked for Tariff Info
			I used HTS by chapter
			I don't recall
			Other (Please Specify)	C
LNH4012	C	Please describe how you looked for HTS (Tariff information) on the website today:					N	Skip Logic Group*	OE_how looked for Tariff Info
LNH4013		Did you accomplish what you wanted to on the USITC website today?	Yes		Drop down, select one	Single	Y	Skip Logic Group*	Task Accomplishment
			Partially	A
			No	A
			Still Looking	A
LNH4014	A	Why were you unable to accomplish your task today?			Text area, no char limit		N	Skip Logic Group*	OE_Unable to Accomplish
LNH4015		Which of the following sections of the USITC website do you recall visiting today? (Please select all that apply.)	Antidumping and Countervailing Duty Investigations		Checkbox, one-up vertical	Mul	Y	Skip Logic Group*	Sections visited
			Industry and Economic Analysis
			Tariff Information Center
			Tariff Search Tool
			News Releases
			Federal Registry Notices
			Opinions/Reports
			Intellectual property infringement and other unfair acts
			None of the above	A				Mutually Exclusive
STE0063243	A	What other section did you visit?			Text area, no char limit		N	Skip Logic Group*	OE_Sections visited
LNH4016		Which of the following best describes your navigation experience today?	I found the website well-organized and easy to navigate		Drop down, select one	Single	Y	Skip Logic Group*	Nav Experience
			I found the website unnecessarily complex	A
			I did not know how to find what I was looking for	A
LNH4017	A	Why did you feel this way about your navigation experience?	Links/labels are difficult to understand		Checkbox, one-up vertical		Y	Skip Logic Group*	Nav Difficulty
			Too many links or navigational choices
			Links did not take me where I expected
			I experienced broken links, error messages, or other technical difficulties
			I was able to navigate to the general area, but could not find the specific content that I needed
			Other navigational issue (please specify):	AA
LNH4018	AA	Other navigational issue:			Text area, no char limit		N	Skip Logic Group*	OE_Navigation
STE0063244		Did you use the website's search features today?	Yes, I used the basic search feature (located in the upper right hand corner of the page)	A,B	Checkbox, one-up vertical	Multi	Y	Skip Logic Group*	Use Search
			Yes, I used the HTS Tariff search	A,C
			No					Mutually Exclusive
			Not sure					Mutually Exclusive
LNH4020	A	Did you find what you were looking for using our search features?	Yes		Radio button, one-up vertical		N	Skip Logic Group*	Search Find
			No
			Partially
LNH4021	B	Please describe your experience with the basic search feature:	I had no difficulty searching on this site		Checkbox, one-up vertical	Multi	N	Mutually Exclusive	Basic Search Exp
			Too many results					Skip Logic Group*
			Too few results
			Returned no results/received error message
			Results were not pertinent to my search terms
			Other search issue (please specify):	BB
LNH4022	BB	Please describe your other issue with the basic search:			Text area, no char limit		N	Skip Logic Group*	OE_Basic Search
LNH4023	C	Please describe your experience with the HTS Tariff search feature:	I had no difficulty searching on this site		Checkbox, one-up vertical	Multi	N	Mutually Exclusive	HTS Search Exp
			Too many results					Skip Logic Group*
			Too few results
			Returned no results/received error message
			Results were not pertinent to my search terms
			Other search issue (please specify):	CC
LNH4024	CC	Please describe your other issue with the HTS Tariff search:			Text area, no char limit		N	Skip Logic Group*	OE_HTS Search
LNH4025		Please rate the clarity of the wording on this site.	1=Poor		Radio button, scale, has don't know	Single	Y		PL_Clear
			2
			3
			4
			5
			6
			7
			8
			9
			Excellent=10
			Don't know
LNH4026		Please rate how well you understand the wording on this site.	1=Poor		Radio button, scale, has don't know	Single	Y		PL_Understandable
			2
			3
			4
			5
			6
			7
			8
			9
			Excellent=10
			Don't know
LNH4027		Please rate this site on its use of short, clear sentences.	1=Poor		Radio button, scale, has don't know	Single	Y		PL_Concise
			2
			3
			4
			5
			6
			7
			8
			9
			Excellent=10
			Don't know
LNH4028		Which of the following features would you most likely use if available on the site? (select all that apply)	Dashboard		Checkbox, one-up vertical	Multi	N	Skip Logic Group*	Features
			Streaming of Video
			Social media (Facebook, Twitter, etc.)
			Forums and/or Blogs
			Multi-lingual support
			Other (please specify)	A
			Would not use any of these features if available on the site.					Mutually Exclusive
LNH4029	A	What other features would you like to have available on the site?					N	Skip Logic Group*	OE_Features
LNH4030		Did you use the Tariff Assistance Tool today?	Yes	A	Drop down, select one	Single	Y	Skip Logic Group*	Use Tariff Assistance Tool
			No
			I don't know
LNH4031	A	How would you rate the Tariff Assistance tool?	Very easy to use		Drop down, select one	Single	Y	Skip Logic Group*	Tariff Assistance tool exp
			Somewhat easy to use
			Not easy to use	AA
LNH4032	AA	Please explain why you felt it was not easy to use.			Text area, no char limit		N	Skip Logic Group*	OE_Tariff Assistance tool
LNH4033		Did you notice the site footer at the bottom of the homepage?	Yes	A	Drop down, select one	Single	Y	Skip Logic Group*	Site Footer
			No
			I don’t know
			I did not use the site footer
LNH4034	A	How would you rate your experience with the site footer?	Helpful	AA	Drop down, select one	Single	Y	Skip Logic Group*	Site Footer Exp
			Somewhat helpful	AA
			Not helpful
LNH4035	AA	Please specify which link or links you used			Text area, no char limit		N	Skip Logic Group*	OE_Site Footer
LNH4036		Our homepage features rotating banners for top news items. Did you find the banners:	Useful, I read one or more of the articles		Drop down, select one	Single	Y	Skip Logic Group*	Banners
			Not useful, I was looking for other content on the site
			Hard to use	A
			I did not notice the banners
LNH4037	A	Please explain why you felt the banners were hard to use:			Text area, no char limit		N	Skip Logic Group*	OE_Banners
LNH4038		How could we improve our information to best meet your needs?			Text area, no char limit		N		OE_Content Improvement
LNH4039		If you could make one improvement to this site, what would it be?			Text area, no char limit		N		OE_Site Improvement
LNH4040		From time to time, the USITC likes to reach out to website visitors to follow up regarding their feedback concerning the website. If you are over the age of 18 and would be willing to be contacted in the future, please provide your email address.			Text area, no char limit		N		OE_Contact Info

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Sheet 5: CQs (8-19-14)

Model Instance Name:			red & strike-through: DELETE
USITC v2			underlined & italicized: RE-ORDER
MID: 9s91pMU90IR4twYxx9oVpw==			pink: ADDITION
Date:	8.14.14		blue + -->: REWORDING
USITC v2 CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Label
LNH4003		How frequently do you visit this site?	First time		Drop down, select one	Single	Y		Visit Frequency
			Every 6 months or less
			About once a month
			About once a week
			Daily
			More than once a day
LNH4004		Which of the following best describes your role?	U.S. Government		Radio button, two-up vertical	Single	Y	Skip Logic Group*	Role
			Foreign Government
			Law Firm
			Academic Researcher
			Importer
			Exporter
			Customs Broker
			Manufacturer
			USITC Employee
			Other (Please Specify)	A
LNH4005	A	Other role							OE_Role
LNH4006		During your visit today, were you looking for:	I was looking for specific information	A	Radio button, one-up vertical	Single	Y	Skip Logic Group*	Nature of Info Seeking
			I was looking for general information	B
			I was just browsing
LNH4007	A	What specific information were you looking for?			Text area, no char limit				OE_General Info
LNH4008	B	What general information were you looking for?			Text area, no char limit				OE_Specfic Info
LNH4009		Which of the following best describes the reason for your current visit to the USITC website?	Litigation or legal research-- Antidumping and countervailing duty investigations (701 or 731 investigations)		Checkbox, one-up vertical	Single	Y	Skip Logic Group*	Primary Reason
			Litigation or legal research-- Intellectual property infringement and other unfair acts (section 337 investigations)
			Economic/industry trade research and analysis
			Trade statistics
			HTS (Tariff information)	B
			Other (Please Specify)	A					OE_Reason
		Which of the following best describes the reason for your current visit to the USITC website?	Litigation or legal research-- Antidumping and countervailing duty investigations (701 or 731 investigations)		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Primary Reason
			Litigation or legal research-- Intellectual property infringement and other unfair acts (section 337 investigations)
			Economic/industry trade research and analysis
			Trade statistics
			HTS (Tariff information)	B
			Other (Please Specify)	A
LNH4010	A	Other reason			Text area, no char limit	multi	N	Skip Logic Group*	OE_Reason
LNH4011	B	How did you look for the HTS (Tariff information)?	I used the Harmonized tariff search tool (searched hts.usitc.gov)		Checkbox, one-up vertical			Skip Logic Group*
			I used HTS by chapter
			I don't recall
			Other (Please Specify)
LNH4012		Please describe how you looked for HTS (Tariff information) on the website today:							OE_how looked for Tariff Info
LNH4013		Did you accomplish what you wanted to on the USITC website today?	Yes		Drop down, select one	Single	Y	Skip Logic Group*	Task Accomplishment
			Partially	A
			No	A
			Still Looking	A
LNH4014	A	Why were you unable to accomplish your task today?			Text area, no char limit		N	Skip Logic Group*	OE_Unable to Accomplish
LNH4015		Which of the following sections of the USITC website do you recall visiting today? (Please select all that apply.)	Antidumping and Countervailing Duty Investigations		Checkbox, one-up vertical	Mul	Y	Skip Logic Group*	Sections visited
			Industry and Economic Analysis
			Tariff Information Center
			Tariff Search Tool
			News Releases
			Federal Registry Notices
			Opinions/Reports
			Intellectual property infringement and other unfair acts
			None of the above	A
	A	What other section did you visit?							OE_Sections visited
LNH4016		Which of the following best describes your navigation experience today?	I found the website well-organized and easy to navigate		Drop down, select one	Single	Y	Skip Logic Group*	Nav Experience
			I found the website unnecessarily complex	A
			I did not know how to find what I was looking for	A
LNH4017	A	Why did you feel this way about your navigation experience?	Links/labels are difficult to understand		Checkbox, one-up vertical			Skip Logic Group*	Nav Difficulty
			Too many links or navigational choices
			Links did not take me where I expected
			I experienced broken links, error messages, or other technical difficulties
			I was able to navigate to the general area, but could not find the specific content that I needed
			Other navigational issue (please specify):	AA
LNH4018	AA	Other navigational issue:			Text area, no char limit			Skip Logic Group*	OE_Navigation
LNH4019		Did you use the website's search features today?	Yes, I used the basic search feature (located in the upper right hand corner of the page)	A,B	Drop down, select one	Single	Y	Skip Logic Group*	Use Search
			Yes, I used the HTS Tariff search	A,C
			No
			Not sure
		Did you use the website's search features today?	Yes, I used the basic search feature (located in the upper right hand corner of the page)	A,B	Checkbox, one-up vertical	Multi	Y	Skip Logic Group*	Use Search
			Yes, I used the HTS Tariff search	A,C
			No					Mutually Exclusive
			Not sure
LNH4020	A	Did you find what you were looking for using our search features?	Yes		Radio button, one-up vertical		N	Skip Logic Group*	Search Find
			No
			Partially
LNH4021	B	Please describe your experience with the basic search feature:	I had no difficulty searching on this site		Checkbox, one-up vertical	Multi	N	Mutually Exclusive	Basic Search Exp
			Too many results
			Too few results
			Returned no results/received error message
			Results were not pertinent to my search terms
			Other search issue (please specify):	BB
LNH4022	BB	Please describe your other issue with the basic search:			Text area, no char limit		N		OE_Basic Search
LNH4023	C	Please describe your experience with the HTS Tariff search feature:	I had no difficulty searching on this site		Checkbox, one-up vertical	Multi	N	Mutually Exclusive	HTS Search Exp
			Too many results
			Too few results
			Returned no results/received error message
			Results were not pertinent to my search terms
			Other search issue (please specify):	CC
LNH4024	CC	Please describe your other issue with the HTS Tariff search:			Text area, no char limit		N		OE_HTS Search
LNH4025		Please rate the clarity of the wording on this site.	1=Poor		Radio button, scale, has don't know	Single	Y		PL_Clear
			2
			3
			4
			5
			6
			7
			8
			9
			Excellent=10
			Don't know
LNH4026		Please rate how well you understand the wording on this site.	1=Poor		Radio button, scale, has don't know	Single	Y		PL_Understandable
			2
			3
			4
			5
			6
			7
			8
			9
			Excellent=10
			Don't know
LNH4027		Please rate this site on its use of short, clear sentences.	1=Poor		Radio button, scale, has don't know	Single	Y		PL_Concise
			2
			3
			4
			5
			6
			7
			8
			9
			Excellent=10
			Don't know
LNH4028		Which of the following features would you most likely use if available on the site? (select all that apply)	Dashboard		Checkbox, one-up vertical	Multi	N	Skip Logic Group*	Features
			Streaming of Video
			Social media (Facebook, Twitter, etc.)
			Forums and/or Blogs
			Multi-lingual support
			Other (please specify)	A
			Would not use any of these features if available on the site.
LNH4029	A	What other features would you like to have available on the site?							OE_Features
LNH4030		Did you use the Tariff Assistance Tool today?	Yes	A	Drop down, select one	Single	Y	Skip Logic Group*	Use Tariff Assistance Tool
			No
			I don't know
LNH4031	A	How would you rate the Tariff Assistance tool?	Very easy to use		Drop down, select one	Single	Y	Skip Logic Group*	Tariff Assistance tool exp
			Somewhat easy to use
			Not easy to use	AA
LNH4032	AA	Please explain why you felt it was not easy to use.			Text area, no char limit		N		OE_Tariff Assistance tool
LNH4033		Did you notice the site footer at the bottom of the homepage?	Yes	A	Drop down, select one	Single	Y	Skip Logic Group*	Site Footer
			No
			I don’t know
			I did not use the site footer
LNH4034	A	How would you rate your experience with the site footer?	Helpful	AA	Drop down, select one	Single	Y	Skip Logic Group*	Site Footer Exp
			Somewhat helpful	AA
			Not helpful
LNH4035	AA	Please specify which link or links you used			Text area, no char limit		N		OE_Site Footer
LNH4036		Our homepage features rotating banners for top news items. Did you find the banners:	Useful, I read one or more of the articles		Drop down, select one	Single	Y	Skip Logic Group*	Banners
			Not useful, I was looking for other content on the site
			Hard to use	A
			I did not notice the banners
LNH4037	A	Please explain why you felt the banners were hard to use:			Text area, no char limit				OE_Banners
LNH4038		How could we improve our information to best meet your needs?			Text area, no char limit		N		OE_Content Improvement
LNH4039		If you could make one improvement to this site, what would it be?			Text area, no char limit		N		OE_Site Improvement
LNH4040		From time to time, the USITC likes to reach out to website visitors to follow up regarding their feedback concerning the website. If you are over the age of 18 and would be willing to be contacted in the future, please provide your email address.			Text area, no char limit		N		OE_Contact Info