Form 966 2015 966 Questionnaire_DOI ONRR Desktop Browse_25 Feb 20

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Overview

Welcome and Thank You Text
Model Questions
Current Custom Questions

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Sheet 1: Welcome and Thank You Text

Welcome and Thank You Text
	Welcome Text			Welcome Text - Mobile
	Thank you for visiting the Office of Natural Resources Revenue website. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.
	Thank You Text			Thank You Text - Mobile
	Thank you for taking our survey - and for helping us serve you better. Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our website.
	Example Desktop			Example Mobile

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Sheet 2: Model Questions

Model Name		DOI ONRR Desktop Browse					Red & Strike-Through: Delete
Model ID		8cY8sQMRBAN80kRFxsxoMQ4C					Underlined & Italicized: Re-order
Partitioned		Yes - 2MQ					Pink: Addition
Date		2/17/2016					Blue: Reword
	Label	Element Questions		Label	Satisfaction Questions		Label	Future Behaviors
		Look and Feel (1=Poor, 10=Excellent, Don't Know)			Satisfaction			Return (1=Very Unlikely, 10=Very Likely)
1	Look and Feel - Appeal	Please rate the visual appeal of this site.	16	Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)	19	Return	How likely are you to return to this site in the future?
2	Look and Feel - Balance	Please rate the balance of graphics and text on this site.	17	Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)			Recommend Company (1=Very Unlikely, 10=Very Likely)
3	Look and Feel - Readability	Please rate the readability of the pages on this site.	18	Satisfaction - Ideal	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)	20	Recommend	How likely are you to recommend the Office of Natural Resources Revenue to someone else?
		Site Performance (1=Poor, 10=Excellent, Don't Know)				21		Primary Resource (1=Very Unlikely, 10=Very Likely)
4	Site Performance - Loading	Please rate how quickly pages load on this site.					Primary Resource	How likely are you to use this site as your primary resource for obtaining information from the Office of Natural Resources Revenue?
5	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.				22		Trust (1=Not at all Trustworthy, 10=Very Trustworthy)
6	Site Performance - Completeness	Please rate how completely the page content loads on this site.					Trust - Level	Please rate your level of trust in the Office of Natural Resources Revenue.
		Navigation (1=Poor, 10=Excellent, Don't Know)
7	Navigation - Organized	Please rate how well this site is organized.
8	Navigation - Options	Please rate the options available for navigating this site.
9	Navigation - Layout	Please rate how well the site layout helps you find what you need.
		Information Browsing (1=Poor, 10=Excellent, Don't Know)
10	Information Browsing - Sort	Please rate the ability to sort information by criteria that are important to you on this site.
11	Information Browsing - Narrow	Please rate the ability to narrow choices to find the information you are looking for on this site.
12	Information Browsing - Features	Please rate how well the features on the site help you find the information you need.
		Site Information (1=Poor, 10=Excellent, Don't Know)
13	Site Information - Thoroughness	Please rate the thoroughness of information provided on this site.
14	Site Information - Understandable	Please rate how understandable this site’s information is.
15	Site Information - Answers	Please rate how well the site’s information provides answers to your questions.

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Sheet 3: Current Custom Questions

Model Name	DOI ONRR Desktop Browse					Red & Strike-Through: Delete
Model ID	8cY8sQMRBAN80kRFxsxoMQ4C					Underlined & Italicized: Re-order
Partitioned	Yes - 2MQ					Pink: Addition
Date	2/25/2016					Blue: Reword
QID	QUESTION META TAG	Skip From	Question Text	Answer Choices	Skip To	Required Y/N	Type	Special Instructions	CQ Label
AML6554Q001	Visit Frequency		How often do you visit this site?	First time		Y	Drop down, select one		Visit Frequency
				Daily
				Weekly
				Monthly
				Once every few months
				Once every 6 months or greater [6 months or less is once every few months]
AML6554Q002	Acquisition Source		Which of the following sources primarily drove you to visit this site today?	Email from the Office of Natural Resources Revenue (ONRR)		Y	Radio button, one-up vertical	Skip Logic Group*	Acquisition Source
				Internet blogs or discussion forums
				Search engine results
				Word of mouth recommendation from someone I know
				Familiarity with the Office of Natural Resources Revenue
				Don't know
				Other (please specify)	A
AML6554Q003		A	What other source primarily drove you to visit this site today?			N	Text area, no char limit	Skip Logic Group*	Acquisition Source - Other
AML6554Q004			What best describes the industry you represented when visiting this site today?	Government		Y	Drop down, select one	Skip Logic Group*	Industry represent
				Law
				Media
				Mineral industry (non-oil and gas)
				Oil and Gas industry
				Indian Trust Representative
				Public Interest / Civil Society
				I don't represent an industry
				Other (please specify)	A
AML6554Q005		A	What best describes the other industry you represented when visiting this site today?			N	Text area, no char limit	Skip Logic Group*	Industry Other
AML6554Q006	Primary Reason		What was your primary reason for visiting the site today?	To access the latest news on ONRR (e.g., Press releases)		Y	Radio button, one-up vertical	Skip Logic Group*	Primary Reason
				To find contact information (e.g., phone numbers, office locations)
				To find instructions on reporting royalties
				To find instructions on paying royalties
				To watch a training video
				To find statistics on ONRR	B
				To find rules and regulations (e.g., Federal Register Notices)
				To find information on Extractive Industries Transparency Initiative
				To find information for Indian Mineral Owners (Tribes or Allottees)
				To find employment opportunities
				Other (please specify)	A
AML6554Q007		A	What was the other reason you primarily visited this site?			N	Text area, no char limit	Skip Logic Group*	Primary Reason Other
AML6554Q008		B	What type of statistical information were you seeking on this site today?	Disbursement data		Y	Checkbox, one-up vertical	Skip Logic Group*	Statistical info seeking
				Reported revenue data
				Sales volume by sales year
				Production volumes
				Lease / Land Ownership Information
				Other (please specify)	C
AML6554Q009		C	What other statistical information were you seeking on this site?			N	Text area, no char limit	Skip Logic Group*	Statistical info other
AML6554Q010			Was the information easy to find?	Yes		Y	Drop down, select one	Skip Logic Group*	Information easy to find
				No	A
AML6554Q011		A	Why was this information not easy to find?			N	Text area, no char limit	Skip Logic Group*	Why info not easy to find
AML6554Q012			Please rate how clear the wording on this site is.	1=Not at all clear		Y	Radio button, scale, has don't know		Plain Language - Clear
				2
				3
				4
				5
				6
				7
				8
				9
				10=Very clear
				Don't know
AML6554Q013			Please rate how understandable the wording on this site is.	1=Not at all understandable		Y	Radio button, scale, has don't know		Plain Language - Understandable
				2
				3
				4
				5
				6
				7
				8
				9
				10=Very understandable
				Don't know
AML6554Q014			Please rate this site on its use of short, clear sentences.	1=Poor		Y	Radio button, scale, has don't know		Plain Language - Concise
				2
				3
				4
				5
				6
				7
				8
				9
				10=Excellent
				Don't know
AML6554Q015			How likely are you to call the Office of Natural Resources Revenue regarding the information you looked for online today?	1=Very Unlikely		Y	Radio button, scale, has don't know		Call ONRR
				2
				3
				4
				5
				6
				7
				8
				9
				10=Very Likely
				Don't know
AML6554Q016	Accomplish		Did you accomplish what you wanted to do today on this site?	Yes		Y	Drop down, select one	Skip Logic Group*	Accomplish
				No	A
AML6554Q017	OE_Accomplish	A	Please tell us why you were unable to accomplish your task today.			N	Text area, no char limit	Skip Logic Group*	Accomplish Why Not
AML6554Q018	OE_Improve Experience		What else would you like to share with us to help improve your online experience with this site?			N	Text area, no char limit		Improvement OE