938 CDC Premium Enterprise Questionnaire

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Overview

Welcome and Thank You Text
Model Qsts
Current CQs
CPPs

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Sheet 1: Welcome and Thank You Text

Welcome and Thank You Text
	Welcome Text			Thank You Text
	Thank you for visiting this website today. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.			Thank you for taking our survey - and for helping us serve you better. We appreciate your input!

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Sheet 2: Model Qsts

Model Name		CDC Enterprise - NPIN					Red & Strike-Through: Delete
Model ID		TBD					Underlined & Italicized: Re-order
Partitioned		Yes					Pink: Addition
Date		9/1/2015					Blue: Reword
	Label	Element Questions		Label	Satisfaction Questions		Label	Future Behaviors
		Look and Feel (1=Poor, 10=Excellent, Don't Know)			Satisfaction			Recommend (1=Very Unlikely, 10=Very Likely)
	Look and Feel - Appeal	Please rate the visual appeal of this site.		Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)		Recommend	How likely are you to recommend CDC.gov to someone else?
	Look and Feel - Balance	Please rate the balance of graphics and text on this site.		Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)			Return (1=Very Unlikely, 10=Very Likely)
	Look and Feel - Readability	Please rate the readability of the pages on this site.		Satisfaction - Ideal	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)		Return	How likely are you to visit CDC.gov again in the future?
		Site Performance (1=Poor, 10=Excellent, Don't Know)
	Site Performance - Loading	Please rate how quickly pages load on this site.
	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.
	Site Performance - Completeness	Please rate how completely the page content loads on this site.
		Navigation (1=Poor, 10=Excellent, Don't Know)
	Navigation - Organized	Please rate how well the site is organized.
	Navigation - Options	Please rate the options available for navigating this site.
	Navigation - Layout	Please rate how well the site layout helps you find what you need.
		Information Browsing (1=Poor, 10=Excellent, Don't Know)
	Information Browsing - Sort	Please rate the ability to sort information by criteria that are important to you on this site.
	Information Browsing - Narrow	Please rate the ability to narrow choices to find the information you are looking for on this site.
	Information Browsing - Features	Please rate how well the features on the site help you find the information you need.
		Site Information (1=Poor, 10=Excellent, Don't Know)
	Site Information - Thoroughness	Please rate the thoroughness of information provided on this site.
	Site Information - Understandable	Please rate how understandable this site’s information is.
	Site Information - Answers	Please rate how well the site’s information provides answers to your questions.

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Sheet 3: Current CQs

Model Name	CDC Enterprise - NPIN					Red & Strike-Through: Delete
Model ID	TBD					Underlined & Italicized: Re-order
Partitioned	Yes					Pink: Addition
Date	9/1/2015					Blue: Reword
QID	QUESTION META TAG	Skip From	Question Text	Answer Choices	Skip To	Required Y/N	Type	Special Instructions	CQ Label
	Role		What is your primary role in visiting the site today?	Individual interested in health		Y	Radio button, one-up vertical	Skip Logic Group*	Role
				Healthcare provider (physician, nurse, physician’s assistant, nurse practitioner, pharmacist, or other healthcare provider)
				Public health agency employee or public health professional
				Scientist or researcher
				Educator, teacher or trainer
				Student
				Other	A
		A	What is your role in visiting the site today?			N	Text area, no char limit	Skip Logic Group*	OE_Role
			Which of the following health topics were you most interested in today? Information about…	HIV		Y	Radio button, one-up vertical	Skip Logic Group*	Health Topic
				STDs				Randomize
				Viral Hepatitis
				Tuberculosis
				Other	A			Anchor Answer Choice
		A	Which health topic were you most interested in today?			N	Text area, no char limit	Skip Logic Group*	OE_Topic
			Which of the following information were you looking for today? (Please select all that apply)	General information about the health topic selected above		Y	Checkbox, one-up vertical	Skip Logic Group*	Information
				Information about testing and/or vaccinations (including facility locations) of the health topic selected above
				Information about risks, symptoms or prevention about the health topic selected
				Guidelines and recommendations for healthcare providers or public health agencies on the health topic selected above
				Educational materials to share with others on the health topic selected above
				Campaigns and initiatives on the health topic selected above
				Other	A
		A	What information were you looking for today?			N	Text area, no char limit	Skip Logic Group*	OE_Information
	Accomplish		Did you accomplish what you wanted to do today on this site?	Yes		Y	Drop down, select one	Skip Logic Group*	Accomplish
				No	A
	OE_Accomplish	A	Please tell us why you were unable to accomplish your task today.			N	Text area, no char limit	Skip Logic Group*	OE_Unable to Accomplish
			I'm planning to use the information I found today:	For my own health	A	Y	Radio button, one-up vertical	Skip Logic Group*	Info Usage
				For my children's health
				For the health of my friend or family member
				For my spouse or romantic partner
				For a physician's office/hospital
				For a patient or client
				For a public health agency
				For a school / class project
				For a news report or article
				Other	B
		B	How are you planning to use the information you found today?			N	Text area, no char limit	Skip Logic Group*	OE_Info Usage
		A	Which of the following actions do you plan to take after visiting the site today? (Please select all that apply)	Make an appointment to see my doctor		Y	Checkbox, one-up vertical	Skip Logic Group*	Action
				Get tested for HIV
				Get tested for STDs
				Get tested for Hepatitis B
				Get tested for Hepatitis C
				Get the Hepatitis A Vaccine
				Get the Hepatitis B Vaccine
				None of the above				Mutually Exclusive
	OE_Improve Experience		What else would you like to share with us to help improve your online experience with this website?			Y	Text area, no char limit		OE_Improvement
	Visit Frequency		How often do you visit this site?	First time		Y	Drop down, select one		Visit Frequency
				Daily
				Weekly
				Monthly
				Once every few months
				Once every 6 months or less
	Demographics: Age		How old are you?	Under 18 years old		Y	Drop down, select one		Age
				18-24 years old
				25-34 years old
				35-44 years old
				45-54 years old
				55-64 years old
				65 or older
				Prefer not to answer
			Are you Hispanic or Latino?	Yes		Y	Drop down, select one		Ethnicity
				No
				Prefer not to answer
			How would you describe yourself?	White		Y	Checkbox, one-up vertical		Race
				Asian
				Black or African American
				American Indian or Alaska Native
				Native Hawaiian or other Pacific Islander
				Prefer not to answer
			What is the highest level of education you have completed?	High school or less		Y	Drop down, select one		Education
				Some college
				College degree
				Advanced degree
				Prefer not to answer
			What is your gender?	Female		Y	Drop down, select one		Gender
				Male
				Prefer not to answer

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Sheet 4: CPPs

Variable CPPs
If the CDC team can provide us with a variable the following CPPs would be useful for analysis
On gettested.cdc.gov
Did visitor search for a testing location? Y/N
Did visitor complete the mini-survey to find what out tests they need? Y/N
On findtbresources.cdc.gov
Did visitor search for materials? Y/N
What did visitor type in search box?
On npin.cdc.gov
Did visitor search? Y/N
What category did visitor search within? News, Materials, Organizations, Campaigns, Funding, Community, More?
What did visitor type in search box?
Did visitor sign in to their account? Y/N
Did visitor sign up for an account? Y/N
URL CPPs
CPP Name	URL
GT: FAQs	https://gettested.cdc.gov/faq-page
NPIN:HIV	https://npin.cdc.gov/disease/hiv
NPIN:Hep	https://npin.cdc.gov/disease/viral-hepatitis
NPIN:STD	https://npin.cdc.gov/disease/stds
NPIN:TB	https://npin.cdc.gov/disease/tuberculosis
NPIN:SH	https://npin.cdc.gov/pages/school-health
NPIN:Train	https://npin.cdc.gov/training
NPIN:Health	https://npin.cdc.gov/health-communications#.VbZM8bNVhHw
NPIN:Community	https://npin.cdc.gov/community