Form 977 2015 977 CQs for OMB - 6-9-16

E-Government Website Customer Satisfaction Surveys

2015 977 CQs for OMB - 6-9-16.xlsx

2015 977 CQs for OMB - 6-9-16

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf
Measures Name/Client name (CQs and Answer choices)

SBA Learning Center Feedback/Small Business Administration What topic were you looking to learn more about? (check all that apply) Starting a Business


Managing a Business


Financing


Marketing


Government Contracting


Other topic


Just browsing

Did you download a worksheet or checklist? Yes

No

Course did not include a worksheet/checklist

Please tell us why you did not download the course worksheet/checklist.

With which SBA funded program are you affiliated? SBDC


WBC


SCORE


VBOC


SBA


Other


None of the above

Other organization (please list)

What is your primary role within your organization? Business Counselor, Mentor, or Advisor


District, Center, or Chapter Director or other leadership position


SBA Business Development Specialist or equivalent position


Other

Other primary role (please list)

What topic were you looking to learn more about? (check all that apply) Capital


Contracting


Counseling


Disaster


Other topic


Just browsing
Research.gov Satisfaction Survey V2/NSF Research What is your purpose in visiting Research.gov today? (Please check all that apply) Create, edit and submit project reports for my NSF awards


Deposit or manage publications (NSF Public Access Repository (NSF-PAR))


Perform cash management and financial functions for my NSF awards


Create and submit notifications and requests


Check proposal status


Add users and/or manage roles


Find information about federally funded research


Submit images or videos


Other

Which Research.gov services did you access today? (Please check all that apply) Project Reports


Deposit or Manage Publications (NSF Public Access Repository (NSF-PAR))


Award Cash Management $ervice


Research Spending & Results


Application Submission Web Services


Proposal Status


Notification & Requests


User Management


Submit Image/Video


Other

Were you able to accomplish what you came to the site to do? Yes 


Partially


Just browsing


No

What were you unable to accomplish?

Since you were not able to accomplish everything you came to the site for, what will you do next? Nothing, although I did not find/complete what I wanted


Call NSF


Email Research.gov


Use Research.gov's Live Chat


Return to Research.gov web site later and try again


Ask a colleague


Other

Please briefly describe, 1) where on the site you experienced technical difficulties and, 2) what type of technical difficulties you experienced.

Since you did not find everything you were looking for, what will you do next? Nothing, although I did not find/complete what I wanted


Call NSF


Email Research.gov


Use Research.gov's Live Chat


Return to Research.gov web site later and try again


Ask a colleague


Other

What else will you do next?
CMS - Palmetto GBA JM MAC/CMS We recently redesigned our website. How does the new website compare to the previous design? Better than the previous website


Same as the previous website


Worse than the previous website


Didn't notice the change

Please tell us why you feel the new design is better than the previous website. 

Please tell us why you feel the new design is worse than the previous website. 
IRS ACA AIR Survey/U.S. Department of Treasury - Internal Revenue Service Which category best describes you? Are you a(n)…? Applicable Large Employer “ALE” with 50 or more "full-time employees" (Non-Governmental)


Applicable Large Employer "ALE" (Governmental-federal, state, local, Indian tribal)


Health Insurance Provider (Non-Profit or For-Profit)


Government Sponsored Insurance (e.g., Medicaid/CHIP, Medicare, Tricare, veterans' health coverage)


Software developer


Transmitter


Other
ABMC v2/American Battle Monuments Commission Did you complete any of the following actions while using the database today? (Select all that apply) I downloaded search results to an Excel file

I printed a certificate

I shared information via social media or email about a person in the database

None of the above

What search terms did you initially use? (Select all that apply) First name

Last name

Service #

Unit

Entered Service From

Cemetery/Memorial

Branch of Service

Keyword

War/Conflict

Date of Death

Medal of Honor Recipient

Missing in Action (MIA)

Other
myUSCIS/US Dept of Homeland Security - myUSCIS Please complete this sentence:
I am visiting this site as a …
U.S. citizen by birth

Naturalized U.S. citizen

Permanent resident (Green Card holder)

Conditional resident

Temporary worker/nonimmigrant

Student or exchange visitor

Visitor to the USA

Other

Did the names of the tools you used today help you understand the tools? Very helpful

Helpful

Somewhat helpful

Not at all helpful

Which of the following tools on this site did you use today? Please check all that apply. Ask a Question, Get a Trusted Answer (search tool)

Find immigration options/explore my options

Check your case status online

Find a doctor

Emma (chat feature)

Online change of address

Civics practice test

Find an English or citizenship preparation class

Other
VA eBenefits/U.S. Department of Veterans Affairs How did you look for information on the site today? (Check all that apply) Search feature


Top navigation bar


Left navigation bar


Links in the main body of the page


National Resource Directory section


Other

Other way you looked for information:

Which of these method(s) led you to the information you were looking for? Search feature


Top navigation bar


Left navigation bar


Links in the main body of the page


National Resource Directory section


Other


None of these


Don't recall

Other method(s) that led you to your information:

How would you describe your navigation experience on this site today? (Check all that apply) I had no difficulty navigating this site


Links often did not take me where I expected


Had difficulty finding relevant information


Links/labels are difficult to understand


Too many links/navigational options to choose from


Had technical difficulties (error messages, broken links, etc.)


Could not navigate back to previous information


I had a navigation difficulty not listed above:

Other navigation difficulty:

Please describe the way one or more links took you somewhere unexpected. (Check all that apply) Link(s) unexpectedly took me outside the eBenefits site


Link(s) unexpectedly took me outside the VA altogether


Link(s) took me to a page within eBenefits I was not expecting (e.g., I expected the link would take me somewhere other than where it did)


Other

Other way one or more links took you somewhere unexpected:
VA - My HealtheVet V2/U.S. Department of Veterans Affairs Please tell us more about your experience logging in. (Please select all that apply) My login information wasn't recognized/site would not accept my login information


I was unable to register


I forgot my username and was unable to retrieve it (e.g., retrieval process did not work, I was not aware there was a retrieval process)


I forgot my password and was unable to retrieve it (e.g., retrieval process did not work, I was not aware there was a retrieval process)


I entered my username and/or password incorrectly

What types of medical care do you receive from VA? (Please select all that apply) Primary care


Specialty care (e.g., cardiology, orthopedics, etc.)


Emergency care


Behavioral health care (e.g., mental health, drug or alcohol treatment, PTSD, brain injury)


Home health care (e.g., visiting nurse, home health aide)


Hospital-based care


Prefer not to answer


Other

What other type of care do you receive from VA?

How much time does it take for you to travel to the VA location where you receive care? Less than 30 minutes


30-60 minutes


61-90 minutes


91 minutes to 2 hours


Over 2 hours

Do you get care from any health care providers in the community who are not part of VA (community non-VA providers)? Yes


No


Not sure

What types of medical care do you receive from community non-VA providers? (Please select all that apply) Primary care


Specialty care (e.g., cardiology, orthopedics, etc.)


Emergency care


Behavioral health care (e.g., mental health, drug or alcohol treatment, PTSD, brain injury)


Home health care (e.g., visiting nurse, home health aide)


Hospital-based care


Prefer not to answer


Other

What other type of care do you receive from community non-VA providers?

Does VA pay for the care you receive from community non-VA providers? Yes, VA pays for ALL of the care I receive from my community non-VA providers.


Yes, VA pays for SOME of the care I receive from community non-VA providers.


No, VA does NOT pay for any of the care I receive from community non-VA providers.


Not sure

Thinking about the past 2 years, when receiving care for a medical problem:

In the past 2 years, was there EVER a time when previous test results or your medical records from one organization were not available at the time of your scheduled medical care appointment at another organization?
Yes


No


Not sure

In the past 2 years, was there EVER a time when your health care provider(s) ordered a medical test that you felt was unnecessary because the test was ordered/completed by your other health care provider? Yes


No


Not sure

In the past 2 years, was there EVER a time when you received information from your VA provider or community non-VA provider that conflicted? Yes


No


Not sure

To coordinate your care, it is important for health information to be shared between all your healthcare providers. In some locations, VA has connected with non-VA health care organizations to share medical record information electronically for medical treatment.

If you had a choice, which of the following options would you most prefer when it comes to permission needed to have your VA health information shared electronically with community non-VA providers for medical care?
Share my VA information automatically unless I say not to share it


Share my VA information only after I provide my consent


Share my VA information automatically in case of emergency, but otherwise do not share unless I provide consent

Please indicate your agreement with the following statements:

I am comfortable with my medical records being shared electronically between VA and community non-VA providers for treatment.
Strongly disagree


Disagree


Neither agree nor disagree


Agree


Strongly agree

I would like to use a mobile application (‘app’) or device to share my VA health information with community non-VA providers. Strongly disagree


Disagree


Neither agree nor disagree


Agree


Strongly agree

I prefer that my VA providers and community non-VA providers are responsible for sharing my health information with each other (i.e., other than providing consent, I do not need to be involved in sharing my health information). Strongly disagree


Disagree


Neither agree nor disagree


Agree


Strongly agree

There may be parts of my VA medical record that I would not want to share with community non-VA providers (and vice versa). Strongly disagree


Disagree


Neither agree nor disagree


Agree


Strongly agree

What types of information would you not want shared between providers if it was in your medical record? (Please select all that apply) Lab test results


List of medical conditions


Medications


Mental health information (e.g., PTSD, depression)


Alcohol or drug use information


Military service information


Reproductive health information


HIV treatment or testing information


Other

What other types of information would you not want shared between providers?

I want to share my VA health information such as my medication list, or notes from medical visits, with family members or other informal care givers. Strongly disagree


Disagree


Neither agree nor disagree


Agree


Strongly agree

I want to review my VA health information when meeting with my community non-VA providers. Strongly disagree


Disagree


Neither agree nor disagree


Agree


Strongly agree

I prefer to be the only one responsible for sharing information between my VA and community non-VA providers. Strongly disagree


Disagree


Neither agree nor disagree


Agree


Strongly agree

I am confident that if my health information is available electronically to others for medical care, it will be secure and protected from being viewed by individuals that should not have access to my health information. Strongly disagree


Disagree


Neither agree nor disagree


Agree


Strongly agree

Are you aware of the “Connect Your Docs” or Virtual Lifetime Electronic Record (VLER) Health Information Exchange program where, with your consent, VA can share your VA medical record information with community non-VA partners? Yes


No


Not sure

How did you learn about “Connect your Docs”/ Virtual Lifetime Electronic Record (VLER) Health Information Exchange program? (Please select all that apply) Received information in the mail


Learned about it from the My HealtheVet website


Learned about it from the eBenefits website


VA staff told me about it


Learned about it from another Veteran


Received information at a VA patient orientation


Learned about it when enrolling for benefits


Other

How else did you learn about "Connect your Docs"/ Virtual Lifetime Electronic Record (VLER) Health Information Exchange program?

Are you aware that you can provide your consent/authorization online for the "Connect your Docs"/Virtual Lifetime Electronic Record (VLER) Health Information Exchange program through eBenefits? Yes


No


Not sure


I have not heard of eBenefits

Have you ever provided your consent to participate in the “Connect your Docs”/Virtual Lifetime Electronic Record (VLER) Health Exchange program? Yes


No


Not sure

Please share why you have not provided your consent. (Please select all that apply) I do not know how to provide my consent for the program.


I need to learn more about this program first.


There are some parts of my medical record I do not want shared with others.


I do not want my VA health information to be part of a health information exchange.


I am not certain my health information is protected if it is part of a health information exchange.


Other

Why else have you not provided your consent?

My HealtheVet offers VA patients the option to download a VA Health Summary using a feature called Blue Button. The VA Health Summary contains a summary of information from your VA medical record, such as medications, allergies, and recent lab test results. It can then be shared with others involved with your health care. Are you aware of the VA Health Summary? Yes


No


Not sure

Have you used My HealtheVet to access your VA Health Summary? Yes


No


Not sure


I tried to access my VA Health Summary, but was unable to view it

How did you use your VA Health Summary? (Please select all that apply) I saved it for my records


I read it


I printed it


I shared it (or plan to share it) with my community non-VA health care provider


I shared it (or plan to share it/review it) with my VA health care provider


I shared it (or plan to share it) with my spouse, child, or other family member, friend, or informal caregiver


Other

How else did you use your VA Health Summary?

How would you like VA to provide more information about your options for health information exchange such as the "Connect the Docs" program or the VA Health Summary in My HealtheVet? (Please select all that apply) Send information in the mail


Include information on the My HealtheVet homepage


Have my provider discuss these programs with me


Have VA support staff provide me this information by phone


Have VA support staff provide me this information at my next VA appointment


Have Veterans educate me through Veteran Service Organizations or other Veteran outreach groups


Provide information about this through a web link or through YouTube videos


I am not interested in information about Connect Your Docs or the VA Health Summary


Other

How else would you like VA to provide more information about your options for health information exchange?

Please rate your ability in using the Internet: Beginner or novice (just starting/don't use Internet much)


Intermediate (use the Internet for a few things)


Advanced (frequently use Internet and search for information)

Do you have a DS Logon Premium account? Yes


No


Not sure

Which categories best describe you? (Please select all that apply) White


Hispanic, Latino(a), or Spanish origin


Black or African American


Asian


American Indian or Alaska Native


Middle Eastern or North African


Native Hawaiian or other Pacific Islander


Other race, ethnicity, or origin 


Prefer not to answer

Do you have (or have you ever had) any of the following health conditions? (Please select all that apply) Arthritis of any kind (e.g., rheumatoid, osteoarthritis, degenerative arthritis)


Cancer of any kind


Chronic pain


Diabetes


Heart problems (e.g., heart attack, coronary artery disease, heart failure)


High cholesterol


High blood pressure


Lung problems (including asthma)


Mental health/psychiatric condition (e.g., anxiety, depression, PTSD)


Neurological disorders (e.g., stroke, Parkinson's disease, traumatic brain injury)


Stomach/gastrointestinal problems


Other


Prefer not to answer

What other health condition do you or have you had?
CIA Careers Mobile/Central Intelligence Agency Separate from cia.gov/careers, what site do you primarily use for your job/internship search? USAJOBS.gov


Indeed


Monster


Career Builder


Dice


LinkedIn


Glassdoor


SimplyHired


CollegeRecruiter


Other, please specify:


None of these

Other primary career site:

How does the search process on cia.gov/careers compare to your primary job/internship search site? Much Worse


Somewhat Worse


About the Same


Somewhat Better


Much Better

What is your primary reason for not using the Job Fit Tool? I couldn't find it


I did not need to use it during this visit


I had technical difficulties when I tried to use it


Other, please specify:

Please specify why you did not use the Job Fit Tool:

Did you find the information you were looking for on the site today? Yes


No
CIA Careers site V2/Central Intelligence Agency Separate from cia.gov/careers, what site do you primarily use for your job/internship search? USAJOBS.gov


Indeed


Monster


Career Builder


Dice


LinkedIn


Glassdoor


SimplyHired


CollegeRecruiter


Other, please specify


None of these

Other primary career site:

How does the search process on cia.gov/careers compare to your primary job/internship search site? Much Worse

Somewhat Worse

About the Same

Somewhat Better

Much Better

What is your primary reason for not using the Job Fit Tool? I couldn't find it

I did not need to use it during this visit

I had technical difficulties when I tried to use it

Other, please specify:

Please specify why you did not use the Job Fit Tool:
Smithsonian Enterprise/Smithsonian What was your primary purpose in coming to the website today? Plan a museum or zoo visit


Follow-up after a visit


Conduct research


Do my homework For school work


Education Find information for my students


Entertainment For general interest and/or entertainment


Make a donation


Become a member


To join or support the Smithsonian


Find a job or internship


Shop


View the Zoo Cams


Book a vacation (via Smithsonian Journeys)


Other, (please specify):

Other purpose for coming to the website:

Please indicate which parts of the Smithsonian you are interested in. (Select all that apply.) African American History and Culture Museum


African Art Museum


Air and Space Museum


Air and Space Museum Udvar-Hazy Center (Virginia)


American Art Museum


American History Museum


American Indian Museum (Washington, D.C.)


American Indian Museum Heye Center (New York)


Anacostia Community Museum


Arts and Industries Building


Cooper -Hewitt, Smithsonian Design Museum


Freer Gallery of Art


Freer | Sackler Galleries of Art


Hirshhorn Museum and Sculpture Garden


Natural History Museum


National Zoo


Portrait Gallery


Postal Museum


Renwick Gallery


Sackler Gallery


Smithsonian Institution Building,
The (Castle)


Not sure

How many museums are you planning to visit? 1


2-3


More than 3

Did you use the search box during your visit today? Yes


No


Not sure/can't recall

Please tell us about your experience with the site's search box today. (Please select all that apply.) Search results were helpful


Results were not relevant/not what I wanted


Too many results/I needed to refine my search


Not enough results


Returned NO results


Received error message(s)


Search speed was too slow


I experienced a different search issue (please explain):

Other search issue:

How would you describe your navigation experience on this site today? (Please select all that apply.) I had no difficulty navigating/browsing on this site


Links often did not take me where I expected


Had difficulty finding relevant information/products


Links/labels are difficult to understand


Too many links/navigational options to choose from


Had technical difficulties (error messages, broken links, etc.)


Could not navigate back to previous information


I had a navigation difficulty not listed above:

Other navigation difficulty:

Today, did you make an online purchase or reserve a tour or ticket from the Smithsonian? No


Yes

What type of purchase or reservation did you make online? Merchandise


Event ticket


IMAX ticket


Tour reservation


Buy membership or renewal


Music download


Other (please specify)

Please specify what other type of purchase or reservation you made online.

What is your overall satisfaction with the online purchase or reservation experience? 1=Not very satisfied


2


3


4


5


6


7


8


9


10=Very satisfied

Which of the following was most important in bringing you to the site today? Email from Smithsonian


Internet blogs or discussion forums


Search engine results


Word of mouth recommendation from someone I know


TV, radio, newspaper, or magazine advertising


Internet advertising


Familiarity with Smithsonian


Not sure/can't recall


Other (please specify)

What else was most important in bringing you to the site?

On this site today, did you see an advertisement or sponsorship message? Yes


No

How did the advertisement or sponsorship message affect your overall satisfaction with the web site? 1=Negatively affected


2


3


4


5


6


7


8


9


10 = Positively affected

When you were last in a museum, did you use a mobile device to access information for your visit? Yes


No


Not sure/can't recall

What is your highest education level completed (highest level completed or current level if you are a student)? K - 8th grade


High School (or equivalent)


Some College or Technical Training


College (Undergraduate)


Graduate Degree or Professional


Graduate (Master's)


Graduate (Doctoral)


I prefer not to answer

Are you a male or female? Male


Female


I prefer not to answer

If you could identify one improvement to the web site, what would that improvement be?
OPM Manager Survey/US Office of Personnel Management Please indicate what grade the position is that you are hiring for GS1 or equivalent


GS2 or equivalent


GS3 or equivalent


GS4 or equivalent


GS5 or equivalent


GS6 or equivalent


GS7 or equivalent


GS8 or equivalent


GS9 or equivalent


GS10 or equivalent


GS11 or equivalent


GS12 or equivalent


GS13 or equivalent


GS14 or equivalent


GS15 or equivalent


Special Pay Plan (VN-Nurses, VM-Medical and Dental, TSA, FAA, ST, SL, ND, etc.)


Senior Executive Service (positions classified above General Schedule (GS) grade 15 or equivalent positions in the Executive Branch) 
SAMHSA Store V2/Substance Abuse and Mental Health Services Administration What best describes your organization type? Behavioral health treatment facility

Criminal justice/courts

Government office

Health insurer

Human resources/employee assistance program

Individual or group private practice

Managed care/insurance company office

Military/veterans group

Nonprofit/community-based organization/coalition

Non-residential/out-patient facility



Other health care facility (e.g., primary care)

Public place/Interacting in community

Residential/in-patient facility

School/university

Other

Please specify your organization.
Small Business Administration v2/Small Business Administration Were you able to complete the task you came to do today on SBA.gov? Yes


Partially


No

Please tell us why you were unable to complete your task today on SBA.gov.

Since you were unable to accomplish what you wanted to do, what do you plan to do next? Return to SBA.gov and try again

Try another web site


Contact a local SBA Resource Partner Office


Take no action


Other

Please tell us what other action you plan to take next.

Please tell us which website you plan to visit next for more information.

Have you visited SBA.gov using a mobile phone or tablet in the past? Yes


No


Unsure

What was the reason you last visited SBA.gov by mobile phone or tablet?

What, if any, SBA.gov resources would you have liked to access via mobile phone or tablet but were unable to?

Are you interested in providing additional feedback to SBA in the future?  We respect your privacy and will not share your information. Yes


No

Please provide your e-mail address.  We may contact you in the future:
IC Careers Desktop Browse/NSA - National Security Agency Have  you visited this site using a mobile phone in the past? Yes


No


Unsure
NASS Satisfaction Survey/NASS What is your primary role in visiting the site today? Agri-business representative


Commodities exchange person


Farmer, Rancher, or other Agricultural Producer


General Public Individual


Federal Government Individual


Local/State Government Individual


Researcher


Educator


Student


Media individual


NASS/AG Census Employee


Other:

Which of the following sources primarily drove you to visit the site today? Familiarity with NASS


External search (Google, Bing, etc.)


Email from NASS


Link from another website


Bookmark or favorite


Referred by someone I know


Social media


Don't know


Other:

What other source drove you to visit the site today?

How would you describe your navigation experience on this site? (Please select all that apply). I had no difficulty navigating this site


Links often did not take where I expected


Had difficulty finding relevant information


Labels are difficult to understand


Too many navigational options to choose from


Had technical difficulties (error messages, broken links, etc.)


Could not navigate back to previous information


I had a navigation difficulty not listed above.

Please describe the issue(s) you experienced while navigating this site.

Have you ever visited the NASS.USDA.gov site using a mobile device? Yes


I have never visited this site on a mobile device


I don't know

Thinking about your most recent visit on your mobile device, what content did you access? Publications or reports


Charts & Maps


Agriculture Census Info


Statistical Information


Quick Stats Database


NASS State Office Websites


NASS Products and Services


Agency News/Upcoming events


General Agency Information


Contact Customer Service


Career Opportunities


Other:

What other content did you access via your mobile device?

From what location did you access NASS.USDA.gov? From home


From work


From school


In Transit


Other:

From what other location did you access NASS.USDA.gov from your mobile device?

Which category includes your age? Under 18


18-24


25-34


35-44


45-54


55-64


65 or older


Prefer not to respond

What is your gender? Male


Female


Prefer not to respond

In which state are you located? Alabama


Alaska


Arizona


Arkansas


California


Colorado


Connecticut


Delaware


District of Columbia


Florida


Georgia


Hawaii


Idaho


Illinois


Indiana


Iowa


Kansas


Kentucky


Louisiana


Maine


Maryland


Massachusetts


Michigan


Minnesota


Mississippi


Missouri


Montana


Nebraska


Nevada


New Hampshire


New Jersey


New Mexico


New York


North Carolina


North Dakota


Ohio


Oklahoma


Oregon


Pennsylvania


Rhode Island


South Carolina


South Dakota


Tennessee


Texas


Utah


Vermont


Virginia


Washington


West Virginia


Wisconsin


Wyoming

What is your primary reason for visiting this site today? Publications or reports


Charts & Maps


Agriculture Census Info


Statistical Information


Quick Stats Database


NASS State Office Websites


NASS Products and Services


Agency News/Upcoming events


General Agency Information


Contact Customer Service


Career Opportunities


Respond to a Survey


Other:
NIH Grants/NIH Grants Did you notice any changes to our website today? Yes, I noticed changes


No, I did not notice changes


Don't know/Not sure

How would you describe the redesigned website? Better than the previous website


Same as the previous website


Worse than the previous website


Don't know/Not sure

Please share with us any thoughts or opinions that you have about the redesigned website:
FDA Web V3/FDA Which of the following best describes the primary reason for visiting the FDA site today:


Get recall or outbreak information


Look up warning letters or enforcement actions


Get consumer advice on a product


Report a problem (adverse event) with a product


Check a regulation, rule, or guidance Look up a regulation, rule, or industry guidance document


Get labeling information for a product


Check side effects of a product


Look up product approvals


Get news or updates


Import or export a product (including Prior Notice)


Comment on a proposed guidance or rule


Get a form


Get training


Complete or check registration for a product or facility


Dispose of drugs or sharps


Get FDA organizational information


Contact an FDA office or staff member


Get a job with FDA


Other

Please specify what kind of consumer advice you are seeking:
FDA Mobile V3/FDA Which of the following best describes the primary reason for visiting the FDA site today: Get recall or outbreak information


Look up warning letters or enforcement actions


Get consumer advice on a product


Report a problem (adverse event) with a product


Check a regulation, rule, or guidance Look up a regulation, rule, or industry guidance document


Get labeling information for a product


Check side effects of a product


Look up product approvals


Get news or updates


Import or export a product (including Prior Notice)


Comment on a proposed guidance or rule


Get a form


Get training


Complete or check registration for a product or facility


Dispose of drugs or sharps


Get FDA organizational information


Contact an FDA office or staff member


Get a job with FDA


Other

Please specify what kind of consumer advice you are seeking:
IC Careers Mobile Browse/NSA - National Security Agency What is your age? Under 18


18 - 24


25 - 34


35 - 44


45 - 54


55 - 64


65 or older


Prefer not to respond
FBI V3/FBI How confident are you that your future interactions with the FBI will meet your needs? (10=Confident - 1=Not at all Confident) 1=Not at all Confident


2


3


4


5


6


7


8


9


10=Confident


Don't Know

What is your overall impression of the FBI?  (10= Very Favorable - 1= Not at all Favorable)  1=Not at all Favorable


2


3


4


5


6


7


8


9


10=Very Favorable


Don't Know

Compared to a few years ago, is the FBI doing a better or a worse job at protecting the nation from threats and bringing justice to those who violate the laws?  Better job than a year ago


Worse job than a year ago


About the same


I don't know

How would you categorize the age of the information you were looking for: New Information - Updated this month


Old information - Updated more than a month ago but less than a year ago


Historical Information - Updated more than a year ago


Not Sure

Did you submit a tip electronically on the website? Yes


No

Why did you not submit a tip electronically?

Which of the following influenced your visit to the FBI site today: (Select all that apply) News story


FBI Social Media (Facebook, Twitter, etc.)


Ad on another website or social media


Email from the FBI


Research for school/academic project


Interest in FBI in general


Interest in Most Wanted Information


Other, please specify:


None of the Above

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