Form 1151 2015 906 Healthfinder

E-Government Website Customer Satisfaction Surveys

2015 906 Healthfinder.xlsx

2015 906 Healthfinder

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Current Model Qsts EE
Current Model Qsts EN
Current Model Qsts SP
Custom Qsts EE
Custom Qsts EE (10-3-14)
Custom Qsts EE (6-10-13)
Custom Qsts EN (6-10-13)
Custom Qsts SP (6-10-13)
Custom Qsts EE (1-31-13)
Custom Qsts EN (1-31-13)
Custom Qsts EE (5-29-12)
Custom Qsts EN (5-29-12)
Custom Qsts SP (5-29-12)


Sheet 1: Current Model Qsts EE

Healthfinder.gov





Healthfinder.gov





MID: khZAIZ1A9tdUtYghJxQlxQ==




Date: 9/29/2011



\
Model questions utilize the ACSI methodology to determine scores and impacts

ELEMENTS (drivers of satisfaction)
CUSTOMER SATISFACTION
FUTURE BEHAVIORS








Content (1=Poor, 10=Excellent, Don't Know)
Satisfaction
Primary Resource (1=Very Unlikely, 10=Very Likely)

Please rate the accuracy of information on this site.
What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)

How likely are you to use this site as your primary resource for obtaining health or health policy information?

Please rate the quality of information on this site.
How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)

Recommend (1=Very Unlikely, 10=Very Likely)

Please rate the freshness of content on this site.
How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)

How likely are you to recommend this site to someone else?

Functionality (1=Poor, 10=Excellent, Don't Know)


Return (1=Very Unlikely, 10=Very Likely)

Please rate the usefulness of the features provided on this site.


How likely are you to return to this site?

Please rate the convenience of the features on this site.


Lifestyle Change (1=Very Unlikely, 10=Very Likely)

Please rate the variety of features on this site.


How likely are you to make a healthy lifestyle change within 2 months based on the information you found on this site?

Look and Feel (1=Poor, 10=Excellent, Don't Know)





Please rate the visual appeal of this site.





Please rate the balance of graphics and text on this site.



Please rate the readability of the pages on this site.


Navigation (1=Poor, 10=Excellent, Don't Know)


Please rate how well the site is organized.


Please rate the options available for navigating this site.





Please rate how well the site layout helps you find what you are looking for.





Please rate the number of clicks to get where you want on this site.





Search (1=Poor, 10=Excellent, Don't Know)





Please rate the relevance of search results on this site.





Please rate the organization of search results on this site.





Please rate how well the search results help you decide what to select.





Please rate how well the search feature helps you to narrow the results to find what you want.





Site Performance (1=Poor, 10=Excellent, Don't Know)





Please rate how quickly pages load on this site.





Please rate the consistency of speed from page to page on this site.





Please rate the ability to load pages without getting error messages on this site.






























































Sheet 2: Current Model Qsts EN

Healthfinder.gov





Healthfinder.gov





MID: t5pR8xFgsNMFMJFE0Zk91g==





Date: 9/29/2011



\
Model questions utilize the ACSI methodology to determine scores and impacts

ELEMENTS (drivers of satisfaction)
CUSTOMER SATISFACTION
FUTURE BEHAVIORS








Content (1=Poor, 10=Excellent, Don't Know)
Satisfaction
Primary Resource (1=Very Unlikely, 10=Very Likely)

Please rate the accuracy of information on this site.
What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)

How likely are you to use this site as your primary resource for obtaining health or health policy information?

Please rate the quality of information on this site.
How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)

Recommend (1=Very Unlikely, 10=Very Likely)

Please rate the freshness of content on this site.
How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)

How likely are you to recommend this site to someone else?

Functionality (1=Poor, 10=Excellent, Don't Know)


Return (1=Very Unlikely, 10=Very Likely)

Please rate the usefulness of the features provided on this site.


How likely are you to return to this site?

Please rate the convenience of the features on this site.


Lifestyle Change (1=Very Unlikely, 10=Very Likely)

Please rate the variety of features on this site.


How likely are you to make a healthy lifestyle change within 2 months based on the information you found on this site?

Look and Feel (1=Poor, 10=Excellent, Don't Know)





Please rate the visual appeal of this site.





Please rate the balance of graphics and text on this site.



Please rate the readability of the pages on this site.


Navigation (1=Poor, 10=Excellent, Don't Know)


Please rate how well the site is organized.


Please rate the options available for navigating this site.





Please rate how well the site layout helps you find what you are looking for.





Please rate the number of clicks to get where you want on this site.





Search (1=Poor, 10=Excellent, Don't Know)





Please rate the relevance of search results on this site.





Please rate the organization of search results on this site.





Please rate how well the search results help you decide what to select.





Please rate how well the search feature helps you to narrow the results to find what you want.





Site Performance (1=Poor, 10=Excellent, Don't Know)





Please rate how quickly pages load on this site.





Please rate the consistency of speed from page to page on this site.





Please rate the ability to load pages without getting error messages on this site.






























































Sheet 3: Current Model Qsts SP

Healthfinder.gov




Healthfinder.gov




MID: Qw9NQgI5tVw5s4ZM9pF4lA==




Date: 12/18/2009


\
Model questions utilize the ACSI methodology to determine scores and impacts

ELEMENTS (drivers of satisfaction)
CUSTOMER SATISFACTION
FUTURE BEHAVIORS







Cynthia: Ojo, contenido es masculino pero está calificando tres cosas femeninas… Contenido (1=Malo, 10=Excelente, No lo sé)
Satisfacción
Recurso principal (1=Muy poco probable, 10=Muy probable)

Por favor califica la exactitud de la información en este sitio.
¿Cuál es tu nivel de satisfacción general con este sitio?
(1=Muy insatisfecho, 10=Muy satisfecho)

¿Qué probabilidad hay de que uses este sitio como tu recurso principal para obtener información de salud o información de políticas de salud?

Por favor califica la calidad de la información en este sitio.
¿Qué tan bien cumple este sitio con tus expectativas?
(1=No las cumple, 10=Excede mis expectativas)

Recomendación (1=Muy poco probable, 10=Muy probable)

Por favor califica qué tan fresco es el contenido de este sitio.
¿Cómo se compara este sitio con tu idea de un sitio ideal? (1=No muy parecido, 10=Muy parecido)
¿Qué probabilidad hay de que recomiendes este sitio a otra persona?

Funcionalidad (1=Mala, 10=Excelente, No lo sé)


Regresar (1=Muy poco probable, 10=Muy probable)

Por favor califica la utilidad de las funciones o herramientas disponibles en este sitio.


¿Qué probabilidad hay de que vuelvas a visitar este sitio?

Por favor califica qué tan convenientes son las funciones o herramientas de este sitio.


Cambios en el estilo de vida (1=Muy poco probable, 10=Muy probable)

Por favor califica la variedad de las funciones o herramientas de este sitio.


¿Qué probabilidad hay de que hagas un cambio saludable en tu estilo de vida en los próximos 2 meses, basándote en la información que encontraste en este sitio?

Diseño y apariencia (1=Malo, 10=Excelente, No lo sé)



Por favor califica la apariencia visual de este sitio.




Por favor califica el equilibrio entre el diseño y el texto en este sitio.


Por favor califica qué tan fácil es leer las páginas en este sitio.

Navegación (1=Mala, 10=Excelente, No lo sé)

Por favor califica la organización del sitio.

Por favor califica las opciones disponibles para navegar alrededor de este sitio.




Por favor califica qué tan bien te ayuda el diseño del sitio a encontrar la información que estás buscando.




Por favor califica el número de clics que tienes que hacer para llegar a donde quieres en el sitio.




Búsqueda (1=Mala, 10=Excelente, No lo sé)




Por favor califica la relevancia de los resultados de la función de "Buscar" en este sitio.




Por favor califica la organización de los resultados de la función de "Buscar" en este sitio.




Por favor califica qué tan bien los resultados de la búsqueda te ayudan a decidir qué seleccionar.




Por favor califica qué tan bien la función de "Buscar" te ayuda a limitar los resultados para encontrar lo que estás buscando.




Rendimiento del sitio (1=Malo, 10=Excelente, No lo sé)




Por favor califica la rapidez con que se descargan las páginas en este sitio.




Por favor califica la consistencia de la velocidad de página a página en este sitio.




Por favor califica la capacidad de este sitio de descargar páginas sin obtener mensajes de error.

























































































































































































































































































































































































































































































Sheet 4: Custom Qsts EE

Healthfinder.gov

red & strike-through: DELETE





Healthfinder.gov

underlined & italicized: RE-ORDER FOR ALPHA





khZAIZ1A9tdUtYghJxQlxQ==

pink: ADDITION





Date: 10/3/2014 blue + -->: REWORDING















Healthfinder.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
ACQLiv0010237
How frequently do you visit the site? This is my first visit
Radio Button One Up Vertical Single Y
Visit Frequency



Every few months or less often








Monthly








Weekly








Several times a week








Daily/more than once a day





CAS0072671
Please tell us how you will be using the information found on the healthfinder.gov site. To make health decisions for myself
Radio Button One Up Vertical Single Y OPS Group Reason



To make health decisions for a loved one or family member








To provide additional resources/information to a patient or client








To find additional resources/information for my job








To find information for a school project








Other, please specify: A




CAS0072672 A Please specify what other way you will use the information.

Text area, no char limit
N OPS Group OE_Reason
MMW0514
Which of the following topics best describes the health information you were looking for? (Please select only one.) Alcohol/Drug Abuse
Radio button, one-up vertical Single
OPS Group Information Topic



Allergy & Asthma








Cancer








Diabetes








Diet and Fitness








General Wellness/Preventive Health








Health Insurance/Medicare








Heart Disease








HIV and STDs








Latest Health News & Research








Mental Health








Oral Health








Pain & Arthritis








Pregnancy








Prescription/Medication Assistance








Sleep Health








Other, please specify: A




MMW0515 A Other information you are seeking




OPS Group Other Type of Info
MMW0516
Were you able to find what you were looking for? Yes
Radio Button Two Up Vertical Single Y OPS Group Find



No, please specify: A







Partially A




MMW0517 A No, please specify:

Text area, no char limit Single N OPS Group Did Not Find
ACQLiv0010238
Which of the following did you use to locate information on the site? (Please select all that apply)
myhealthfinder Tool (Health advice based on age/sex) D, F Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Method



Search Tool (Typed in Search box) ZZ, Q, P


Randomize



Related Resources D







Health Topics A-Z D, G







Health News D







Health Care Reform D







Find Services Near You D







National Health Observances D







Stay Connected D







Other (please specify): E


Anchor Answer Choice

E Other way I looked for information:

Text area, no char limit
N Skip Logic Group OE_Other Nav Method
MMW0520 D How would you describe your ability to look for information on this site today? (Please select all that apply.) Links often did not take me where I expected A Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Problems



Had difficulty finding relevant information








Links/labels are difficult to understand B







Too many links/navigational options to choose from








Had technical difficulties (error messages, broken links, etc.)








Could not navigate back to previous information A







Had difficulty finding specific enough information








I had a navigation difficulty not listed above: C







I had no difficulty navigating/browsing on this site





MMW0521 C Please describe your navigation issue:

Text area, no char limit
N Skip Logic Group Other Nav Problems
MMW0522 A Please describe any specific navigation links or paths that did not take you where they should have?

Text area, no char limit
N Skip Logic Group Links/Paths Difficulty
MMW0523 B What specific links/labels were difficult to understand?

Text area, no char limit
N Skip Logic Group Links/Labels Difficulty

G If you visited the Health Topics A-Z section today and can recall the previous design (before December 2012), please tell us what you think of the section. Much better than the previous version
Radio button, one-up vertical Single Y Skip Logic Group Redesign_Health Topics



Somewhat better than the previous version








About the same as the previous version








Somewhat worse than the previous version








Much worse than the previous version








Don't know








Other, please specify: Z





Z Please specify what you think of the Health Topics A-Z section.





OE_HT Redesign

F If you could make one improvement to the myhealthfinder tool what would it be?

Text area, no char limit Single Y
Myhealthfinder improve
MMW0525 ZZ Please tell us about your experience with the search tool (search box) today. (Select all that apply.) I had issues with the searching process (how to use it, what to enter). W Checkbox, one-up vertical Multi Y Skip Logic Group Search Experience



I had issues with the design and layout of the search results (text size, colors). U







I had issues with the results of the search. S







The search feature met my needs.








None of these





MMW0526 W What were your issues with the searching process? (Select all that apply.) It was not clear how to use the search feature
Checkbox, one-up vertical Multi N Skip Logic Group Search Process



I did not know what terms to use to get the results I wanted








I wanted more advanced search capabilities (exclude certain terms, limit search scope)








I had a different issue with the searching process: V




MMW0527 V My issue was:

Text area, no char limit

Skip Logic Group Other Search Process
MMW0528 U What were your issues with the design and layout of the search results? (Select all that apply.) The link colors were hard to read
Checkbox, one-up vertical Multi N Skip Logic Group Search Design



I could not see enough of the descriptions to decide which link to choose








The text was too small








The page was too crowded








I had a different issue with the design and layout of the results: T




MMW0529 T My issue was:

Text area, no char limit

Skip Logic Group Other Search Design
MMW0530 S What were your issues with the results of the search? (Select all that apply.) Results were not relevant or not what I wanted
Checkbox, one-up vertical Multi N Skip Logic Group Search Results



The order of the results was not what I expected








There were no results or too few results








The titles were not helpful








The descriptions were not helpful








I could not narrow the results of my search








I had a different issue with the results of the search: V




MMW0531 V My issue was:

Text area, no char limit

Skip Logic Group Other Search Results
ACQLiv0010257 Q Did you try clicking on links (browse the site) before using the search feature to look for information today? Yes, I browsed/clicked on links first
Radio button, one-up vertical Single Y Skip Logic Group Search or Nav First



No, I went straight to the search feature








Don't recall





ACQLiv0010258 P Please tell us what term(s) you used in your search

Text area, no char limit Single N Skip Logic Group Search Term
ACQLiv0010259
The goal of healthfinder.gov  is to help you and those you care about stay healthy by providing the most reliable health information on the Internet. Before reading this statement did you know that this was the purpose of the healthfinder.gov site? Yes
Radio button, one-up vertical Single Y Skip Logic Group Healthfinder Purpose



No A







Not Sure





CAS0072673 A What did you think was the purpose of the healthfinder.gov site?

Text area, no char limit
N Skip Logic Group OE_Purpose


How did you arrive on the healthfinder.gov site today: I came to the site from a search engine fesults page (Google, Bing, Yahoo, etc.)
Radio button, one-up vertical Single Y
Brought to Site



I was previously on the Healthcare.gov site








I was previously on the Health.gov site








I am familiar with the site so I typed the url into my browser








Message or recommendation from a friend on a social network








Internet blogs or discussion forums








I clicked on a link from Facebook








I clicked on a link from Twitter








Mobile phone text messages or alerts








Email marketing from Healthfinder (e.g., e-newsletter)








Healthfinder e-card








Word of mouth recommendation from someone I know








TV, radio, newspaper or magazine advertising








Internet advertising








Conference/presentation








Don't Know








Familiarity with site





MMW0541
Which best describes your role? Caretaker
Radio button, one-up vertical Single Y OPS Group Role



Doctor/Nurse








Government Employee








General Public








Librarian








Public Health Professional








Researcher








Student








Teacher/Educator








Patient








Other, please specify A




MMW0542 A Other role

Text area, no char limit Single N OPS Group Other Role
MMW0543
How old are you? 19 or under
Dropdown (Select-one) Single Y
Age



20-34 years old








35-49 years old








50-64 years old








65 or older








Prefer not to answer





MMW0544
How would you describe yourself? Hispanic or Latino
Checkbox, one-up vertical Multi Y
Ethnicity



Black or African American








White








Asian








American Indian or Alaska Native








Native Hawaiian or Other Pacific Islander








Prefer not to answer





MMW0545
What is the highest level of education you have completed? High school or less
Radio Button One Up Vertical Single Y
Education



Some college








College degree








Advanced degree








Prefer not to answer





MMW0518
After using the healthfinder website today, how likely are you to do one of the following activities: [Please select all that apply] Bookmark this page for later use
Checkbox One Up Vertical Multi Y OPS Group After Visit Activities



Make a health decision for myself or someone I care for








Do additional research online








Download content to a portable device, like a mobile phone, PDA, or ipod








Email the information to a friend or family member








Join a health program, such as an exercise, weight loss or smoking cessation program








Make an appointment with a doctor or healthcare provider








Post Healthfinder content on your social networking profile, such as Facebook or MySpace








Print the information and share it








Send an e-card








Talk to a friend or family member about the information I found today








Watch an online video about this topic








Write in an online diary or blog








Other, please specify: A




MMW0519 A Other activity:

Text area, no char limit
N OPS Group Other Activity
MMW0548
If you could make one improvement to the healthfinder site what would it be?

Text area, no char limit Single Y
One Improvement

Sheet 5: Custom Qsts EE (10-3-14)

Healthfinder.gov

red & strike-through: DELETE





Healthfinder.gov

underlined & italicized: RE-ORDER FOR ALPHA





khZAIZ1A9tdUtYghJxQlxQ==

pink: ADDITION





Date: 10/3/2014 blue + -->: REWORDING















Healthfinder.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
ACQLiv0010237
How frequently do you visit the site? This is my first visit
Radio Button One Up Vertical Single Y
Visit Frequency



Every few months or less often X,Y,Z







Monthly X,Y,Z







Weekly X,Y,Z







Several times a week X,Y,Z







Daily/more than once a day X,Y,Z





X If you can recall the previous design (before January 2013), please tell us how much you agree with the following:
The look and feel is more visually pleasing.
Strongly disagree
Drop down, select one Single N Skip Logic Group Redesign_Info



Disagree








Neutral








Agree








Strongly agree








Not applicable






Y The new homepage makes it easier to find the information I want. Strongly disagree
Drop down, select one Single N Skip Logic Group Redesign_L&F



Disagree








Neutral








Agree








Strongly agree








Not applicable






Z The new website design makes it clear this site is focused on prevention and wellness. Strongly disagree
Drop down, select one Single N Skip Logic Group Redesign_Navigation



Disagree








Neutral








Agree








Strongly agree








Not applicable





MMW0512
Which of the following best describes the reason for your visit today? Wellness/Prevention information for myself B Radio Button One Up Vertical Single Y OPS Group Reason



Wellness/Prevention information for someone else (loved one, family, friend) B







Wellness/Prevention information for a patient or client B







Wellness/Prevention information for my work B







Wellness/Prevention information for a school project B







Other, please specify: A




MMW0513 A Other reason for your visit

Text area, no char limit Single N OPS Group Other Reason


Specifically, what information were you looking to find today?

Text area, no char limit Single N OPS Group OE_Specific Info


Please tell us how you will be using the information found on the healthfinder.gov site. To make health decisions for myself
Radio Button One Up Vertical Single Y OPS Group Reason



To make health decisions for a loved one or family member








To provide additional resources/information to a patient or client








To find additional resources/information for my job








To find information for a school project








Other, please specify: A





A Please specify what other way you will use the information.

Text area, no char limit
N OPS Group OE_Reason
MMW0514
Which of the following topics best describes the health information you were looking for? (Please select only one.) Alcohol/Drug Abuse
Radio button, one-up vertical Single
OPS Group Information Topic



Allergy & Asthma








Cancer








Diabetes








Diet and Fitness








General Wellness/Preventive Health








Health Insurance/Medicare








Heart Disease








HIV and STDs








Latest Health News & Research








Mental Health








Oral Health








Pain & Arthritis








Pregnancy








Prescription/Medication Assistance








Sleep Health








Other, please specify: A




MMW0515 A Other information you are seeking




OPS Group Other Type of Info
MMW0516
Were you able to find what you were looking for? Yes
Radio Button Two Up Vertical Single Y OPS Group Find



No, please specify: A







Partially A




MMW0517 A No, please specify:

Text area, no char limit Single N OPS Group Did Not Find
ACQLiv0010238
Which of the following did you use to locate information on the site? (Please select all that apply)
myhealthfinder Tool (Health advice based on age/sex) D, F, I Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Method



Search Tool (Typed in Search box) ZZ, Q, P


Randomize



Related Resources D







Health Topics A-Z D, G







Health News D







Health Care Reform D, H







Find Services Near You D







National Health Observances D







Stay Connected D







Other (please specify): E


Anchor Answer Choice

E Other way I looked for information:

Text area, no char limit
N Skip Logic Group OE_Other Nav Method
MMW0520 D How would you describe your ability to look for information on this site today? (Please select all that apply.) Links often did not take me where I expected A Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Problems



Had difficulty finding relevant information








Links/labels are difficult to understand B







Too many links/navigational options to choose from








Had technical difficulties (error messages, broken links, etc.)








Could not navigate back to previous information A







Had difficulty finding specific enough information








I had a navigation difficulty not listed above: C







I had no difficulty navigating/browsing on this site





MMW0521 C Please describe your navigation issue:

Text area, no char limit
N Skip Logic Group Other Nav Problems
MMW0522 A Please describe any specific navigation links or paths that did not take you where they should have?

Text area, no char limit
N Skip Logic Group Links/Paths Difficulty
MMW0523 B What specific links/labels were difficult to understand?

Text area, no char limit
N Skip Logic Group Links/Labels Difficulty

G If you visited the Health Topics A-Z section today and can recall the previous design (before December 2012), please tell us what you think of the section. Much better than the previous version
Radio button, one-up vertical Single Y Skip Logic Group Redesign_Health Topics



Somewhat better than the previous version








About the same as the previous version








Somewhat worse than the previous version








Much worse than the previous version








Don't know








Other, please specify: Z





Z Please specify what you think of the Health Topics A-Z section.





OE_HT Redesign

H If you visited the Health Care Reform section today and can recall the previous design (before December 2012), please tell us what you think of the section. Much better than the previous version
Radio button, one-up vertical Single Y Skip Logic Group Redesign_Health Care Reform



Somewhat better than the previous version








About the same as the previous version








Somewhat worse than the previous version








Much worse than the previous version








Don't know








Other, please specify: Y





Y Please specify what you think of the Health Reform section.





OE_HCR Redesign

I If you visited the myhealthfinder tool today and can recall the previous design (before December 2012), please tell us what you think of the tool. Much better than the previous version
Radio button, one-up vertical Single Y Skip Logic Group Redesign_myhealthfinder



Somewhat better than the previous version








About the same as the previous version








Somewhat worse than the previous version








Much worse than the previous version








Don't know








Other, please specify: X





X Please specify what you think of the myhealthfinder tool.





OE_MHF Redesign

F If you could make one improvement to the myhealthfinder tool what would it be?

Text area, no char limit Single Y
Myhealthfinder improve
MMW0525 ZZ Please tell us about your experience with the search tool (search box) today. (Select all that apply.) I had issues with the searching process (how to use it, what to enter). W Checkbox, one-up vertical Multi Y Skip Logic Group Search Experience



I had issues with the design and layout of the search results (text size, colors). U







I had issues with the results of the search. S







The search feature met my needs.








None of these





MMW0526 W What were your issues with the searching process? (Select all that apply.) It was not clear how to use the search feature
Checkbox, one-up vertical Multi N Skip Logic Group Search Process



I did not know what terms to use to get the results I wanted








I wanted more advanced search capabilities (exclude certain terms, limit search scope)








I had a different issue with the searching process: V




MMW0527 V My issue was:

Text area, no char limit

Skip Logic Group Other Search Process
MMW0528 U What were your issues with the design and layout of the search results? (Select all that apply.) The link colors were hard to read
Checkbox, one-up vertical Multi N Skip Logic Group Search Design



I could not see enough of the descriptions to decide which link to choose








The text was too small








The page was too crowded








I had a different issue with the design and layout of the results: T




MMW0529 T My issue was:

Text area, no char limit

Skip Logic Group Other Search Design
MMW0530 S What were your issues with the results of the search? (Select all that apply.) Results were not relevant or not what I wanted
Checkbox, one-up vertical Multi N Skip Logic Group Search Results



The order of the results was not what I expected








There were no results or too few results








The titles were not helpful








The descriptions were not helpful








I could not narrow the results of my search








I had a different issue with the results of the search: V




MMW0531 V My issue was:

Text area, no char limit

Skip Logic Group Other Search Results
ACQLiv0010257 Q Did you try clicking on links (browse the site) before using the search feature to look for information today? Yes, I browsed/clicked on links first
Radio button, one-up vertical Single Y Skip Logic Group Search or Nav First



No, I went straight to the search feature








Don't recall





ACQLiv0010258 P Please tell us what term(s) you used in your search

Text area, no char limit Single N Skip Logic Group Search Term
ACQLiv0010259
The goal of healthfinder.gov  is to help you and those you care about stay healthy by providing the most reliable health information on the Internet. Before reading this statement did you know that this was the purpose of the healthfinder.gov site? Yes
Radio button, one-up vertical Single Y Skip Logic Group Healthfinder Purpose



No A







Not Sure






A What did you think was the purpose of the healthfinder.gov site?

Text area, no char limit
N Skip Logic Group OE_Purpose


How did you arrive on the healthfinder.gov site today: I came to the site from a search engine fesults page (Google, Bing, Yahoo, etc.)
Radio button, one-up vertical Single Y
Brought to Site



I was previously on the Healthcare.gov site








I was previously on the Health.gov site








I am familiar with the site so I typed the url into my browser








Message or recommendation from a friend on a social network








Internet blogs or discussion forums








I clicked on a link from Facebook








I clicked on a link from Twitter








Mobile phone text messages or alerts








Email marketing from Healthfinder (e.g., e-newsletter)








Healthfinder e-card








Word of mouth recommendation from someone I know








TV, radio, newspaper or magazine advertising








Internet advertising








Conference/presentation








Don't Know








Familiarity with site





MMW0541
Which best describes your role? Caretaker
Radio button, one-up vertical Single Y OPS Group Role



Doctor/Nurse








Government Employee








General Public








Librarian








Public Health Professional








Researcher








Student








Teacher/Educator








Patient








Other, please specify A




MMW0542 A Other role

Text area, no char limit Single N OPS Group Other Role
MMW0543
How old are you? 19 or under
Dropdown (Select-one) Single Y
Age



20-34 years old








35-49 years old








50-64 years old








65 or older








Prefer not to answer





MMW0544
How would you describe yourself? Hispanic or Latino
Checkbox, one-up vertical Multi Y
Ethnicity



Black or African American








White








Asian








American Indian or Alaska Native








Native Hawaiian or Other Pacific Islander








Prefer not to answer





MMW0545
What is the highest level of education you have completed? High school or less
Radio Button One Up Vertical Single Y
Education



Some college








College degree








Advanced degree








Prefer not to answer





MMW0518
After using the healthfinder website today, how likely are you to do one of the following activities: [Please select all that apply] Bookmark this page for later use
Checkbox One Up Vertical Multi Y OPS Group After Visit Activities



Make a health decision for myself or someone I care for








Do additional research online








Download content to a portable device, like a mobile phone, PDA, or ipod








Email the information to a friend or family member








Join a health program, such as an exercise, weight loss or smoking cessation program








Make an appointment with a doctor or healthcare provider








Post Healthfinder content on your social networking profile, such as Facebook or MySpace








Print the information and share it








Send an e-card








Talk to a friend or family member about the information I found today








Watch an online video about this topic








Write in an online diary or blog








Other, please specify: A




MMW0519 A Other activity:

Text area, no char limit
N OPS Group Other Activity
MMW0548
If you could make one improvement to the healthfinder site what would it be?

Text area, no char limit Single Y
One Improvement

Sheet 6: Custom Qsts EE (6-10-13)

Healthfinder.gov

red & strike-through: DELETE





Healthfinder.gov

underlined & italicized: RE-ORDER FOR ALPHA





khZAIZ1A9tdUtYghJxQlxQ==

pink: ADDITION





Date: 6/10/2013 blue + -->: REWORDING















Healthfinder.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
ACQLiv0010237
How frequently do you visit the site? This is my first visit
Radio Button One Up Vertical Single Y
Visit Frequency



Every few months or less often X,Y,Z







Monthly X,Y,Z







Weekly X,Y,Z







Several times a week X,Y,Z







Daily/more than once a day X,Y,Z





X If you can recall the previous design (before January 2013), please tell us how much you agree with the following:
The look and feel is more visually pleasing.
Strongly disagree
Drop down, select one Single N Skip Logic Group Redesign_Info



Disagree








Neutral








Agree








Strongly agree








Not applicable






Y The new homepage makes it easier to find the information I want. Strongly disagree
Drop down, select one Single N Skip Logic Group Redesign_L&F



Disagree








Neutral








Agree








Strongly agree








Not applicable






Z The new website design makes it clear this site is focused on prevention and wellness. Strongly disagree
Drop down, select one Single N Skip Logic Group Redesign_Navigation



Disagree








Neutral








Agree








Strongly agree








Not applicable





MMW0512
Which of the following best describes the reason for your visit today? Wellness/Prevention information for myself B Radio Button One Up Vertical Single Y OPS Group Reason



Wellness/Prevention information for someone else (loved one, family, friend) B







Wellness/Prevention information for a patient or client B







Wellness/Prevention information for my work B







Wellness/Prevention information for a school project B







Other, please specify: A




MMW0513 A Other reason for your visit

Text area, no char limit Single N OPS Group Other Reason


Specifically, what information were you looking to find today?

Text area, no char limit Single N OPS Group OE_Specific Info
MMW0514
Which of the following topics best describes the health information you were looking for? (Please select only one.) Alcohol/Drug Abuse
Radio button, one-up vertical Single
OPS Group Information Topic



Allergy & Asthma








Cancer








Diabetes








Diet and Fitness








General Wellness/Preventive Health








Health Insurance/Medicare








Heart Disease








HIV and STDs








Latest Health News & Research








Mental Health








Oral Health








Pain & Arthritis








Pregnancy








Prescription/Medication Assistance








Sleep Health








Other, please specify: A




MMW0515 A Other information you are seeking




OPS Group Other Type of Info
MMW0516
Were you able to find what you were looking for? Yes
Radio Button Two Up Vertical Single Y OPS Group Find



No, please specify: A







Partially A




MMW0517 A No, please specify:

Text area, no char limit Single N OPS Group Did Not Find
ACQLiv0010238
Which of the following did you use to locate information on the site? (Please select all that apply)
myhealthfinder Tool (Health advice based on age/sex) D, F, I Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Method



Search Tool (Typed in Search box) ZZ, Q, P


Randomize



Related Resources D







Health Topics A-Z D, G







Health News D







Health Care Reform D, H







Find Services Near You D







National Health Observances D







Stay Connected D







Other (please specify): E


Anchor Answer Choice

E Other way I looked for information:

Text area, no char limit
N Skip Logic Group OE_Other Nav Method
MMW0520 D How would you describe your ability to look for information on this site today? (Please select all that apply.) Links often did not take me where I expected A Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Problems



Had difficulty finding relevant information








Links/labels are difficult to understand B







Too many links/navigational options to choose from








Had technical difficulties (error messages, broken links, etc.)








Could not navigate back to previous information A







Had difficulty finding specific enough information








I had a navigation difficulty not listed above: C







I had no difficulty navigating/browsing on this site





MMW0521 C Please describe your navigation issue:

Text area, no char limit
N Skip Logic Group Other Nav Problems
MMW0522 A Please describe any specific navigation links or paths that did not take you where they should have?

Text area, no char limit
N Skip Logic Group Links/Paths Difficulty
MMW0523 B What specific links/labels were difficult to understand?

Text area, no char limit
N Skip Logic Group Links/Labels Difficulty

G If you visited the Health Topics A-Z section today and can recall the previous design (before December 2012), please tell us what you think of the section. Much better than the previous version
Radio button, one-up vertical Single Y Skip Logic Group Redesign_Health Topics



Somewhat better than the previous version








About the same as the previous version








Somewhat worse than the previous version








Much worse than the previous version








Don't know








Other, please specify: Z





Z Please specify what you think of the Health Topics A-Z section.





OE_HT Redesign

H If you visited the Health Care Reform section today and can recall the previous design (before December 2012), please tell us what you think of the section. Much better than the previous version
Radio button, one-up vertical Single Y Skip Logic Group Redesign_Health Care Reform



Somewhat better than the previous version








About the same as the previous version








Somewhat worse than the previous version








Much worse than the previous version








Don't know








Other, please specify: Y





Y Please specify what you think of the Health Reform section.





OE_HCR Redesign

I If you visited the myhealthfinder tool today and can recall the previous design (before December 2012), please tell us what you think of the tool. Much better than the previous version
Radio button, one-up vertical Single Y Skip Logic Group Redesign_myhealthfinder



Somewhat better than the previous version








About the same as the previous version








Somewhat worse than the previous version








Much worse than the previous version








Don't know








Other, please specify: X





X Please specify what you think of the myhealthfinder tool.





OE_MHF Redesign

F If you could make one improvement to the myhealthfinder tool what would it be?

Text area, no char limit Single Y
Myhealthfinder improve
MMW0525 ZZ Please tell us about your experience with the search tool (search box) today. (Select all that apply.) I had issues with the searching process (how to use it, what to enter). W Checkbox, one-up vertical Multi Y Skip Logic Group Search Experience



I had issues with the design and layout of the search results (text size, colors). U







I had issues with the results of the search. S







The search feature met my needs.








None of these





MMW0526 W What were your issues with the searching process? (Select all that apply.) It was not clear how to use the search feature
Checkbox, one-up vertical Multi N Skip Logic Group Search Process



I did not know what terms to use to get the results I wanted








I wanted more advanced search capabilities (exclude certain terms, limit search scope)








I had a different issue with the searching process: V




MMW0527 V My issue was:

Text area, no char limit

Skip Logic Group Other Search Process
MMW0528 U What were your issues with the design and layout of the search results? (Select all that apply.) The link colors were hard to read
Checkbox, one-up vertical Multi N Skip Logic Group Search Design



I could not see enough of the descriptions to decide which link to choose








The text was too small








The page was too crowded








I had a different issue with the design and layout of the results: T




MMW0529 T My issue was:

Text area, no char limit

Skip Logic Group Other Search Design
MMW0530 S What were your issues with the results of the search? (Select all that apply.) Results were not relevant or not what I wanted
Checkbox, one-up vertical Multi N Skip Logic Group Search Results



The order of the results was not what I expected








There were no results or too few results








The titles were not helpful








The descriptions were not helpful








I could not narrow the results of my search








I had a different issue with the results of the search: V




MMW0531 V My issue was:

Text area, no char limit

Skip Logic Group Other Search Results
ACQLiv0010257 Q Did you try clicking on links (browse the site) before using the search feature to look for information today? Yes, I browsed/clicked on links first
Radio button, one-up vertical Single Y Skip Logic Group Search or Nav First



No, I went straight to the search feature








Don't recall





ACQLiv0010258 P Please tell us what term(s) you used in your search

Text area, no char limit Single N Skip Logic Group Search Term
ACQLiv0010259
The goal of healthfinder.gov  is to help you and those you care about stay healthy by providing the most reliable health information on the Internet. Before reading this statement did you know that this was the purpose of the healthfinder.gov site? Yes
Radio button, one-up vertical Single Y
Healthfinder Purpose



No








Not Sure







How did you arrive on the healthfinder.gov site today: I came to the site from a search engine fesults page (Google, Bing, Yahoo, etc.)
Radio button, one-up vertical Single Y
Brought to Site



I was previously on the Healthcare.gov site








I was previously on the Health.gov site








I am familiar with the site so I typed the url into my browser








Message or recommendation from a friend on a social network








Internet blogs or discussion forums








I clicked on a link from Facebook








I clicked on a link from Twitter








Mobile phone text messages or alerts








Email marketing from Healthfinder (e.g., e-newsletter)








Healthfinder e-card








Word of mouth recommendation from someone I know








TV, radio, newspaper or magazine advertising








Internet advertising








Conference/presentation








Don't Know








Familiarity with site





MMW0541
Which best describes your role? Caretaker
Radio button, one-up vertical Single Y OPS Group Role



Doctor/Nurse








Government Employee








General Public








Librarian








Public Health Professional








Researcher








Student








Teacher/Educator








Patient








Other, please specify A




MMW0542 A Other role

Text area, no char limit Single N OPS Group Other Role
MMW0543
How old are you? 19 or under
Dropdown (Select-one) Single Y
Age



20-34 years old








35-49 years old








50-64 years old








65 or older








Prefer not to answer





MMW0544
How would you describe yourself? Hispanic or Latino
Checkbox, one-up vertical Multi Y
Ethnicity



Black or African American








White








Asian








American Indian or Alaska Native








Native Hawaiian or Other Pacific Islander








Prefer not to answer





MMW0545
What is the highest level of education you have completed? High school or less
Radio Button One Up Vertical Single Y
Education



Some college








College degree








Advanced degree








Prefer not to answer





MMW0518
After using the healthfinder website today, how likely are you to do one of the following activities: [Please select all that apply] Bookmark this page for later use
Checkbox One Up Vertical Multi Y OPS Group After Visit Activities



Make a health decision for myself or someone I care for








Do additional research online








Download content to a portable device, like a mobile phone, PDA, or ipod








Email the information to a friend or family member








Join a health program, such as an exercise, weight loss or smoking cessation program








Make an appointment with a doctor or healthcare provider








Post Healthfinder content on your social networking profile, such as Facebook or MySpace








Print the information and share it








Send an e-card








Talk to a friend or family member about the information I found today








Watch an online video about this topic








Write in an online diary or blog








Other, please specify: A




MMW0519 A Other activity:

Text area, no char limit
N OPS Group Other Activity
MMW0548
If you could make one improvement to the healthfinder site what would it be?

Text area, no char limit Single Y
One Improvement

Sheet 7: Custom Qsts EN (6-10-13)

Healthfinder.gov

red & strike-through: DELETE





Healthfinder.gov

underlined & italicized: RE-ORDER FOR ALPHA





khZAIZ1A9tdUtYghJxQlxQ==

pink: ADDITION





Date: 6/10/2013 blue + -->: REWORDING















Healthfinder.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
ACQLiv0010237
How frequently do you visit the site? This is my first visit
Radio Button One Up Vertical Single Y
Visit Frequency



Every few months or less often X,Y,Z







Monthly X,Y,Z







Weekly X,Y,Z







Several times a week X,Y,Z







Daily/more than once a day X,Y,Z





X If you can recall the previous design (before January 2013), please tell us how much you agree with the following:
The look and feel is more visually pleasing.
Strongly disagree
Drop down, select one Single N Skip Logic Group Redesign_Info



Disagree








Neutral








Agree








Strongly agree








Not applicable






Y The new homepage makes it easier to find the information I want. Strongly disagree
Drop down, select one Single N Skip Logic Group Redesign_L&F



Disagree








Neutral








Agree








Strongly agree








Not applicable






Z The new website design makes it clear this site is focused on prevention and wellness. Strongly disagree
Drop down, select one Single N Skip Logic Group Redesign_Navigation



Disagree








Neutral








Agree








Strongly agree








Not applicable





MMW0512
Which of the following best describes the reason for your visit today? Wellness/Prevention information for myself B Radio Button One Up Vertical Single Y OPS Group Reason



Wellness/Prevention information for someone else (loved one, family, friend) B







Wellness/Prevention information for a patient or client B







Wellness/Prevention information for my work B







Wellness/Prevention information for a school project B







Other, please specify: A




MMW0513 A Other reason for your visit

Text area, no char limit Single N OPS Group Other Reason


Specifically, what information were you looking to find today?

Text area, no char limit Single N OPS Group OE_Specific Info
MMW0514
Which of the following topics best describes the health information you were looking for? (Please select only one.) Alcohol/Drug Abuse
Radio button, one-up vertical Single
OPS Group Information Topic



Allergy & Asthma








Cancer








Diabetes








Diet and Fitness








General Wellness/Preventive Health








Health Insurance/Medicare








Heart Disease








HIV and STDs








Latest Health News & Research








Mental Health








Oral Health








Pain & Arthritis








Pregnancy








Prescription/Medication Assistance








Sleep Health








Other, please specify: A




MMW0515 A Other information you are seeking




OPS Group Other Type of Info
MMW0516
Were you able to find what you were looking for? Yes
Radio Button Two Up Vertical Single Y OPS Group Find



No, please specify: A







Partially A




MMW0517 A No, please specify:

Text area, no char limit Single N OPS Group Did Not Find
ACQLiv0010238
Which of the following did you use to locate information on the site? (Please select all that apply)
myhealthfinder Tool (Health advice based on age/sex) D, F, I Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Method



Search Tool (Typed in Search box) ZZ, Q, P


Randomize



Related Resources D







Health Topics A-Z D, G







Health News D







Health Care Reform D, H







Find Services Near You D







National Health Observances D







Stay Connected D







Other (please specify): E


Anchor Answer Choice

E Other way I looked for information:

Text area, no char limit
N Skip Logic Group OE_Other Nav Method
MMW0520 D How would you describe your ability to look for information on this site today? (Please select all that apply.) Links often did not take me where I expected A Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Problems



Had difficulty finding relevant information








Links/labels are difficult to understand B







Too many links/navigational options to choose from








Had technical difficulties (error messages, broken links, etc.)








Could not navigate back to previous information A







Had difficulty finding specific enough information








I had a navigation difficulty not listed above: C







I had no difficulty navigating/browsing on this site





MMW0521 C Please describe your navigation issue:

Text area, no char limit
N Skip Logic Group Other Nav Problems
MMW0522 A Please describe any specific navigation links or paths that did not take you where they should have?

Text area, no char limit
N Skip Logic Group Links/Paths Difficulty
MMW0523 B What specific links/labels were difficult to understand?

Text area, no char limit
N Skip Logic Group Links/Labels Difficulty

G If you visited the Health Topics A-Z section today and can recall the previous design (before December 2012), please tell us what you think of the section. Much better than the previous version
Radio button, one-up vertical Single Y Skip Logic Group Redesign_Health Topics



Somewhat better than the previous version








About the same as the previous version








Somewhat worse than the previous version








Much worse than the previous version








Don't know








Other, please specify: Z





Z Please specify what you think of the Health Topics A-Z section.





OE_HT Redesign

H If you visited the Health Care Reform section today and can recall the previous design (before December 2012), please tell us what you think of the section. Much better than the previous version
Radio button, one-up vertical Single Y Skip Logic Group Redesign_Health Care Reform



Somewhat better than the previous version








About the same as the previous version








Somewhat worse than the previous version








Much worse than the previous version








Don't know








Other, please specify: Y





Y Please specify what you think of the Health Reform section.





OE_HCR Redesign

I If you visited the myhealthfinder tool today and can recall the previous design (before December 2012), please tell us what you think of the tool. Much better than the previous version
Radio button, one-up vertical Single Y Skip Logic Group Redesign_myhealthfinder



Somewhat better than the previous version








About the same as the previous version








Somewhat worse than the previous version








Much worse than the previous version








Don't know








Other, please specify: X





X Please specify what you think of the myhealthfinder tool.





OE_MHF Redesign

F If you could make one improvement to the myhealthfinder tool what would it be?

Text area, no char limit Single Y
Myhealthfinder improve
MMW0525 ZZ Please tell us about your experience with the search tool (search box) today. (Select all that apply.) I had issues with the searching process (how to use it, what to enter). W Checkbox, one-up vertical Multi Y Skip Logic Group Search Experience



I had issues with the design and layout of the search results (text size, colors). U







I had issues with the results of the search. S







The search feature met my needs.








None of these





MMW0526 W What were your issues with the searching process? (Select all that apply.) It was not clear how to use the search feature
Checkbox, one-up vertical Multi N Skip Logic Group Search Process



I did not know what terms to use to get the results I wanted








I wanted more advanced search capabilities (exclude certain terms, limit search scope)








I had a different issue with the searching process: V




MMW0527 V My issue was:

Text area, no char limit

Skip Logic Group Other Search Process
MMW0528 U What were your issues with the design and layout of the search results? (Select all that apply.) The link colors were hard to read
Checkbox, one-up vertical Multi N Skip Logic Group Search Design



I could not see enough of the descriptions to decide which link to choose








The text was too small








The page was too crowded








I had a different issue with the design and layout of the results: T




MMW0529 T My issue was:

Text area, no char limit

Skip Logic Group Other Search Design
MMW0530 S What were your issues with the results of the search? (Select all that apply.) Results were not relevant or not what I wanted
Checkbox, one-up vertical Multi N Skip Logic Group Search Results



The order of the results was not what I expected








There were no results or too few results








The titles were not helpful








The descriptions were not helpful








I could not narrow the results of my search








I had a different issue with the results of the search: V




MMW0531 V My issue was:

Text area, no char limit

Skip Logic Group Other Search Results
ACQLiv0010257 Q Did you try clicking on links (browse the site) before using the search feature to look for information today? Yes, I browsed/clicked on links first
Radio button, one-up vertical Single Y Skip Logic Group Search or Nav First



No, I went straight to the search feature








Don't recall





ACQLiv0010258 P Please tell us what term(s) you used in your search

Text area, no char limit Single N Skip Logic Group Search Term
ACQLiv0010259
The goal of healthfinder.gov  is to help you and those you care about stay healthy by providing the most reliable health information on the Internet. Before reading this statement did you know that this was the purpose of the healthfinder.gov site? Yes
Radio button, one-up vertical Single Y
Healthfinder Purpose



No








Not Sure







How did you arrive on the healthfinder.gov site today: I came to the site from a search engine fesults page (Google, Bing, Yahoo, etc.)
Radio button, one-up vertical Single Y
Brought to Site



I was previously on the Healthcare.gov site








I was previously on the Health.gov site








I am familiar with the site so I typed the url into my browser








Message or recommendation from a friend on a social network








Internet blogs or discussion forums








I clicked on a link from Facebook








I clicked on a link from Twitter








Mobile phone text messages or alerts








Email marketing from Healthfinder (e.g., e-newsletter)








Healthfinder e-card








Word of mouth recommendation from someone I know








TV, radio, newspaper or magazine advertising








Internet advertising








Conference/presentation








Don't Know








Familiarity with site





MMW0541
Which best describes your role? Caretaker
Radio button, one-up vertical Single Y OPS Group Role



Doctor/Nurse








Government Employee








General Public








Librarian








Public Health Professional








Researcher








Student








Teacher/Educator








Patient








Other, please specify A




MMW0542 A Other role

Text area, no char limit Single N OPS Group Other Role
MMW0543
How old are you? 19 or under
Dropdown (Select-one) Single Y
Age



20-34 years old








35-49 years old








50-64 years old








65 or older








Prefer not to answer





MMW0544
How would you describe yourself? Hispanic or Latino
Checkbox, one-up vertical Multi Y
Ethnicity



Black or African American








White








Asian








American Indian or Alaska Native








Native Hawaiian or Other Pacific Islander








Prefer not to answer





MMW0545
What is the highest level of education you have completed? High school or less
Radio Button One Up Vertical Single Y
Education



Some college








College degree








Advanced degree








Prefer not to answer





MMW0518
After using the healthfinder website today, how likely are you to do one of the following activities: [Please select all that apply] Bookmark this page for later use
Checkbox One Up Vertical Multi Y OPS Group After Visit Activities



Make a health decision for myself or someone I care for








Do additional research online








Download content to a portable device, like a mobile phone, PDA, or ipod








Email the information to a friend or family member








Join a health program, such as an exercise, weight loss or smoking cessation program








Make an appointment with a doctor or healthcare provider








Post Healthfinder content on your social networking profile, such as Facebook or MySpace








Print the information and share it








Send an e-card








Talk to a friend or family member about the information I found today








Watch an online video about this topic








Write in an online diary or blog








Other, please specify: A




MMW0519 A Other activity:

Text area, no char limit
N OPS Group Other Activity
MMW0548
If you could make one improvement to the healthfinder site what would it be?

Text area, no char limit Single Y
One Improvement

Sheet 8: Custom Qsts SP (6-10-13)

Healthfinder.gov

red & strike-through: DELETE






Healthfinder.gov

underlined & italicized: RE-ORDER FOR ALPHA






Qw9NQgI5tVw5s4ZM9pF4lA==


pink: ADDITION






Date: 6/27/2013 blue + -->: REWORDING

















Healthfinder.gov CUSTOM QUESTION LIST
QID Skip Logic Label Pregunta Respuestas posibles
(límite de 50 caracteres)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
SPACQLiv0010237
¿Con qué frecuencia visitas nuestro sitio? Esta es mi primera vez
Radio Button One Up Vertical Single Y
Visit Frequency



Una vez cada dos o tres meses, o menos









Cada mes









Cada semana









Varias veces a la semana









A diario/más de una vez al día






SPMMW0512
¿Cuál de las siguientes opciones describe mejor la razón por la que visitas este sitio hoy? Información sobre bienestar o prevención para mí B Radio Button One Up Vertical Single Y OPS Group Reason



Información sobre bienestar o prevención para otra persona (un ser querido, un familiar, un amigo) B








Información sobre bienestar o prevención para un paciente o cliente B








Información sobre bienestar o prevención para mi trabajo B








Información sobre bienestar o prevención para un proyecto de la escuela B








Otra razón, por favor especifica: A





SPMMW0513 A Otra razón para tu visita:

Text area, no char limit Single N OPS Group otro Reason

B Específicamente, ¿qué información esperabas encontrar hoy?

Text area, no char limit Single N OPS Group OE_Specific Info
SPMMW0514
¿Cuál de las siguientes opciones describe mejor el tipo información que buscas hoy? Detección y prevención del cáncer
Radio button, one-up vertical Single Y OPS Group Type of Info



Noticias de salud









Salud del corazón









El VIH y las enfermedades de transmisión sexual









Nutrición y condición física









Embarazo























































































































Otro tipo de información, por favor especifica: A





SPMMW0515 A Otra información que estabas buscando:




OPS Group otro Type of Info
SPMMW0516
¿Pudiste encontrar lo que buscabas?
Radio Button Two Up Vertical Single Y OPS Group Find



No, por favor especifica: A








En parte






SPMMW0517 A No, por favor especifica:

Text area, no char limit Single N OPS Group Did Not Find
SPMMW0520
¿Cómo describirías tu capacidad para buscar información en este sitio el día de hoy? (Por favor selecciona todas las repuestas que aplican). Los enlaces a menudo no me llevaban a donde yo esperaba. A Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Problems



Tuve problemas para encontrar el tipo de información que buscaba.









Los enlaces o las etiquetas son difíciles de entender. B








Hay demasiados enlaces u opciones de navegación para elegir.









Tuve dificultades técnicas (mensajes de error, enlaces rotos, etc.)









No podía regresar a la información anterior. A








Tuve problemas para encontrar información específica









Tuve una dificultad para navegar diferente a las que aquí se mencionan: C








No tuve ninguna dificultad navegando por este sitio.






SPMMW0521 C Por favor describe qué problemas tuviste al navegar el sitio:

Text area, no char limit
N Skip Logic Group otro Nav Problems
SPMMW0522 A Por favor describe cualquier enlace o caminos de navegación específicos que no te llevaron a donde deberían haberte llevado.

Text area, no char limit
N Skip Logic Group Links/Paths Difficulty
SPMMW0523 B ¿Qué enlaces/etiquetas específicos te parecieron difíciles de entender?

Text area, no char limit
N Skip Logic Group Links/Labels Difficulty
SPACQLiv0010238
¿Cuáles de los siguientes recursos utilizaste para encontrar información en este sitio? (Por favor selecciona todas las respuestas que aplican). miBuscador de salud (Consejos sobre temas de salud según la edad y el sexo) C, D, E, F Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Method



La función de "Buscar" (al escribir en el cuadro de búsqueda) C


Randomize




Recursos de salud (Lista de temas de salud en orden alfabético) C








Tu guía de salud C








Noticias de salud C








Ninguna de estas opciones



Anchor Answer Choice

SPACQLiv0010256 C ¿Cuál de los siguientes recursos usaste principalmente para encontrar información en este sitio? (Selecciona sólo una respuesta).
miBuscador de salud (Consejos sobre temas de salud según la edad y el sexo)
Radio button, one-up vertical Single Y Skip Logic Group Primary Nav Method



La función de "Buscar"



Randomize




Recursos de salud (Lista de temas de salud en orden alfabético)









Tu guía de salud









Noticias de salud






SPACQwil0013013 D ¿Usaste la herramienta de miBuscador de salud para obtener información para ti o para otra persona? Para mí
Radio button, one-up vertical Single Y Randomize Myhealthfinder Tool Use



Para otra persona






SPACQwil0013014 E ¿Cuáles de las siguientes cosas harás como resultado de la información que recibiste de la herramienta de miBuscador de salud? (Selecciona todas las respuestas que aplican). Hablar con un profesional de la salud/programar una visita médica
Checkbox, one-up vertical Multi Y Randomize Myhealthfinder Result



Hacerme una prueba médica recomendada









Ponerme una vacuna









Cambiar mis hábitos de alimentación









Cambiar mis hábitos de ejercicio









Nada



Anchor Answer Choice




Otro, por favor especifica:



Anchor Answer Choice

SPACQwil0013016 E1 ¿Qué otra cosa harías como resultado de la información que recibiste de la herramienta de miBuscador de salud?

Text area, no char limit
N
Other Result
SPACQwil0013015 F Si pudieras hacer una mejora a la herramienta de miBuscador de salud, ¿qué harías?

Text area, no char limit Single Y
Myhealthfinder improve
SPMMW0524
¿Usaste la función de "Buscar" (el cuadro de búsqueda) en tu visita de hoy? A Radio button, one-up vertical Single Y
Search Usage



No









No me acuerdo






SPMMW0525 A Por favor déjanos saber cuál fue tu experiencia de hoy con la función de "Buscar" (cuadro de búsqueda). (Selecciona todas las respuestas que aplican). Tuve problemas con el proceso de búsqueda (cómo usarlo, qué ingresar). B Checkbox, one-up vertical Multi Y
Search Experience



Tuve problemas con el diseño y la presentación de los resultados de la búsqueda (tamaño del texto, colores). C








Tuve problemas con los resultados de la búsqueda. D








La función de "Buscar" logró los resultados que yo buscaba.









Ninguna de estas opciones






SPMMW0526 B ¿Qué problemas tuviste con el proceso de la búsqueda? (Selecciona todas las respuestas que aplican). No me era claro cómo usar la función de búsqueda.
Checkbox, one-up vertical Multi N
Search Process



No sabía qué términos usar para obtener los resultados que yo quería.









Quería la capacidad para hacer búsquedas más avanzadas (excluir ciertos términos, limitar el alcance de la búsqueda).









Tuve un problema diferente con el proceso de búsqueda: E





SPMMW0527 E Mi problema fue:

Text area, no char limit


otro Search Process
SPMMW0528 C ¿Qué problemas tuviste con el diseño y la presentación de los resultados de la búsqueda? (Selecciona todas las respuestas que aplican). Los colores del enlace dificultaban su lectura.
Checkbox, one-up vertical Multi N
Search Design



No podía ver suficiente sobre las descripciones para decidir qué enlace escoger.









El texto era demasiado pequeño.









La página tenía demasiadas cosas.









Tuve un problema diferente con el diseño y la presentación de los resultados: F





SPMMW0529 F Mi problema fue:

Text area, no char limit


otro Search Design
SPMMW0530 D ¿Qué problemas tuviste con los resultados de tu búsqueda? (Selecciona todas las respuestas que aplican). Los resultados no eran pertinentes con lo que yo buscaba o no eran lo que yo quería.
Checkbox, one-up vertical Multi N
Search Results



El orden de los resultados no era el que yo esperaba.









No hubo resultados o hubo muy pocos resultados.









Los títulos no ayudaron.









Las descripciones no fueron útiles.









No pude restringir los resultados de mi búsqueda.









Tuve un problema diferente con los resultados de la búsqueda. G





SPMMW0531 G Mi problema fue:

Text area, no char limit


otro Search Results
SPACQLiv0010257 H ¿Intentaste hacer clic en los enlaces (navegar por el sitio) antes de usar la función de búsqueda para encontrar información el día de hoy? Sí, primero navegué e hice clic en los enlaces
Radio button, one-up vertical Single Y Skip Logic Group Search or Nav First



No, fui directamente a la función de búsqueda









No recuerdo






SPACQLiv0010258 I Por favor indícanos qué palabra(s) usaste en tu búsqueda.

Text area, no char limit Single N Skip Logic Group Search Term
SPACQLiv0010259
El objetivo de healthfinder.gov es la de ayudar a que tú y tus seres queridos se mantengan saludables al ofrecerles la información de salud más confiable en el Internet. Antes de leer esta afirmación, ¿sabías que éste era el objetivo del sitio healthfinder.gov?
Radio button, one-up vertical Single Y
Healthfinder Purpose



No









No estoy seguro






SPACQwil0013017
¿Cómo llegaste hoy al sitio de healthfinder.gov?: Llegué a este sitio desde la página de resultados de un buscador (Google, Bing, Yahoo, etc.)
Radio button, one-up vertical Single Y
Brought to Site



Estuve anteriormente en el sitio de Healthcare.gov









Estuve anteriormente en el sitio de Health.gov









Conozco el sitio, por lo que escribí el URL en mi navegador









Mensaje o recomendación de un amigo en una red social









Blog o foro de discusión en el Internet









Hice clic en un enlace desde Facebook









Hice clic en un enlace desde Twitter









Mensaje de texto o alerta por celular









Mercadeo electrónico de healthfinder (por ejemplo, boletín noticiero electrónico)









Tarjeta electrónica de healthfinder









Recomendación verbal de alguien que conozco









Publicidad (anuncios) en la televisión, radio, periódicos o revistas









Publicidad (anuncios) en el Internet









Conferencia/presentación









No lo sé









Otro






SPMMW0541
¿Cuál de las siguientes categorías mejor describe tu función? Cuidador de alguien enfermo o con discapacidad
Radio button, one-up vertical Single Y OPS Group Role



Doctor/Enfermera









Empleado del gobierno









Público en general









Bibliotecaria









Profesional de salud pública









Investigador









Estudiante









Maestro/educador









Otro, por favor especifica A





SPMMW0542 A Otra función:

Text area, no char limit Single N OPS Group otro Role
SPMMW0543
¿Cuántos años tienes? Menos de 20 años
Dropdown (Select-one) Single Y
Age



de 20 a 34 años









de 35 a 49 años









de 50 a 64 años









65 años o mayor









Prefiero no contestar esta pregunta






SPMMW0544
¿Cómo te describirías? Hispano o latino
Checkbox, one-up vertical Multi Y
Ethnicity



Negro o afroamericano









Blanco









Asiático









Indio americano o nativo de Alaska









Nativo de Hawaii o de las islas del Pacífico









Prefiero no contestar esta pregunta






SPMMW0545
¿Cuál es el nivel más alto de educación que has completado? La secundaria (bachillerato) o menos
Radio Button One Up Vertical Single Y
Education



Un poco de universidad









Título universitario









Título de posgrado









Prefiero no contestar esta pregunta






SPMMW0518
Después de haber usado el sitio web de healthfinder hoy, ¿qué probabilidad hay de que hagas una de las siguientes cosas?: [Por favor selecciona todas las respuestas que aplican] Marcar esta página para volver a usar más adelante.









Tomar una decisión de salud para mí o para un ser querido.
Text area, no char limit Single Y
One Improvement



Hacer más búsquedas en el internet.









Descargar el contenido a un aparato portátil como un celular, PDA (asistente digital personal) o un ipod.









Enviar la información por correo electrónico a un amigo o miembro de la familia.









Hacerte miembro de un programa de salud, como un programa de ejercicio, pérdida de peso o para dejar de fumar.









Hacer una cita con el doctor u otro proveedor de cuidados de la salud.









Poner contenido de healthfinder en tu perfil de redes sociales, como Facebook o MySpace.









Imprimir la información y compartirla.









Enviar una tarjeta electrónica.









Hablar con un amigo o miembro de la familia sobre la información que encontraste hoy.









Ver un video en línea sobre este tema.









Escribir en un diario o blog en línea.









Otro, por favor especifica:






SPMMW0519 A Otra actividad:







SPMMW0548
Si pudieras hacer una mejora al sitio de healthfinder, ¿qué harías?








Sheet 9: Custom Qsts EE (1-31-13)

Healthfinder.gov

red & strike-through: DELETE





Healthfinder.gov

underlined & italicized: RE-ORDER FOR ALPHA





khZAIZ1A9tdUtYghJxQlxQ==

pink: ADDITION





Date: 1/23/2013 blue + -->: REWORDING















Healthfinder.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
ACQLiv0010237
How frequently do you visit the site? This is my first visit
Radio Button One Up Vertical Single Y
Visit Frequency



Every few months or less often X,Y,Z







Monthly X,Y,Z







Weekly X,Y,Z







Several times a week X,Y,Z







Daily/more than once a day X,Y,Z





X If you can recall the previous design (before January 2013), please tell us how much you agree with the following:
The look and feel is more visually pleasing.
Strongly disagree
Drop down, select one Single N Skip Logic Group Redesign_Info



Disagree








Neutral








Agree








Strongly agree








Not applicable






Y The new homepage makes it easier to find the information I want. Strongly disagree
Drop down, select one Single N Skip Logic Group Redesign_L&F



Disagree








Neutral








Agree








Strongly agree








Not applicable






Z The new website design makes it clear this site is focused on prevention and wellness. Strongly disagree
Drop down, select one Single N Skip Logic Group Redesign_Navigation



Disagree








Neutral








Agree








Strongly agree








Not applicable





MMW0512
Which of the following best describes the reason for your visit today? Wellness/Prevention information for myself
Radio Button One Up Vertical Single Y OPS Group Reason



Wellness/Prevention information for someone else (loved one, family, friend)








Wellness/Prevention information for a patient or client








Wellness/Prevention information for my work








Wellness/Prevention information for a school project








Other, please specify: A




MMW0513 A Other reason for your visit

Text area, no char limit Single N OPS Group Other Reason
MMW0514
Which of the following topics best describes the health information you were looking for? (Please select only one.) Alcohol/Drug Abuse
Radio button, one-up vertical Single
OPS Group Information Topic



Allergy & Asthma








Cancer








Diabetes








Diet and Fitness








General Wellness/Preventive Health








Health Insurance/Medicare








Heart Disease








HIV and STDs








Latest Health News & Research








Mental Health








Oral Health








Pain & Arthritis








Pregnancy








Prescription/Medication Assistance








Sleep Health








Other, please specify: A




MMW0515 A Other information you are seeking




OPS Group Other Type of Info
MMW0516
Were you able to find what you were looking for? Yes
Radio Button Two Up Vertical Single Y OPS Group Find



No, please specify: A







Partially A




MMW0517 A No, please specify:

Text area, no char limit Single N OPS Group Did Not Find
ACQLiv0010238
Which of the following did you use to locate information on the site? (Please select all that apply)
myhealthfinder Tool (Health advice based on age/sex) C, D, E, F, D, F, I Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Method



Search Tool (Typed in Search box) C, ZZ, Q, P


Randomize



Related Resources C, D







Health Topics A-Z C, D, G







Health News C, D







Health Care Reform D, H







Find Services Near You C, D







National Health Observances D







Stay Connected D







Other (please specify): E


Anchor Answer Choice

E Other way I looked for information:

Text area, no char limit
N Skip Logic Group OE_Other Nav Method
MMW0520 D How would you describe your ability to look for information on this site today? (Please select all that apply.) Links often did not take me where I expected A Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Problems



Had difficulty finding relevant information








Links/labels are difficult to understand B







Too many links/navigational options to choose from








Had technical difficulties (error messages, broken links, etc.)








Could not navigate back to previous information A







I had a navigation difficulty not listed above: C







I had no difficulty navigating/browsing on this site





MMW0521 C Please describe your navigation issue:

Text area, no char limit
N Skip Logic Group Other Nav Problems
MMW0522 A Please describe any specific navigation links or paths that did not take you where they should have?

Text area, no char limit
N Skip Logic Group Links/Paths Difficulty
MMW0523 B What specific links/labels were difficult to understand?

Text area, no char limit
N Skip Logic Group Links/Labels Difficulty

G If you visited the Health Topics A-Z section today and can recall the previous design (before December 2012), please tell us what you think of the section. Much better than the previous version
Radio button, one-up vertical Single Y Skip Logic Group Redesign_Health Topics



Somewhat better than the previous version








About the same as the previous version








Somewhat worse than the previous version








Much worse than the previous version








Don't know








Other, please specify: Z





Z Please specify what you think of the Health Topics A-Z section.





OE_HT Redesign

H If you visited the Health Care Reform section today and can recall the previous design (before December 2012), please tell us what you think of the section. Much better than the previous version
Radio button, one-up vertical Single Y Skip Logic Group Redesign_Health Care Reform



Somewhat better than the previous version








About the same as the previous version








Somewhat worse than the previous version








Much worse than the previous version








Don't know








Other, please specify: Y





Y Please specify what you think of the Health Reform section.





OE_HCR Redesign

I If you visited the myhealthfinder tool today and can recall the previous design (before December 2012), please tell us what you think of the tool. Much better than the previous version
Radio button, one-up vertical Single Y Skip Logic Group Redesign_myhealthfinder



Somewhat better than the previous version








About the same as the previous version








Somewhat worse than the previous version








Much worse than the previous version








Don't know








Other, please specify: X





X Please specify what you think of the myhealthfinder tool.





OE_MHF Redesign
ACQLiv0010256 C Which of the following did you primarily use to locate information on the site? (Please select one)
myhealthfinder Tool (Health advice based on age/sex)
Radio button, one-up vertical Single Y Skip Logic Group Primary Nav Method



Search Tool



Randomize



Health A-Z (Alphabetical listing of health topics)








Quick Guide to Healthy Living








Health News






D Did you use the myhealthfinder tool to get information for yourself or someone else? Myself
Radio button, one-up vertical Single Y Randomize Myhealthfinder Tool Use



Someone else






E Which of the following will you do as a result of the information you received from the myhealthfinder tool? (Select all that apply) Talk to a health professional/schedule a Dr. appointment
Checkbox, one-up vertical Multi Y Randomize Myhealthfinder Result



Get a recommended medical test








Get a shot/vaccine








Change my eating habits








Change my exercise habits








Nothing



Anchor Answer Choice



Other, please specify: E1


Anchor Answer Choice

E1 What else will you do as a result of the information from the myhealthfinder tool?

Text area, no char limit
N
Other Result

F If you could make one improvement to the myhealthfinder tool what would it be?

Text area, no char limit Single Y
Myhealthfinder improve
MMW0524
Did you use the search tool (search box) during your visit today? Yes A, H, I Radio button, one-up vertical Single Y Skip Logic Group Search Usage



No








Don't remember





MMW0525 ZZ Please tell us about your experience with the search tool (search box) today. (Select all that apply.) I had issues with the searching process (how to use it, what to enter). W Checkbox, one-up vertical Multi Y Skip Logic Group Search Experience



I had issues with the design and layout of the search results (text size, colors). U







I had issues with the results of the search. S







The search feature met my needs.








None of these





MMW0526 W What were your issues with the searching process? (Select all that apply.) It was not clear how to use the search feature
Checkbox, one-up vertical Multi N Skip Logic Group Search Process



I did not know what terms to use to get the results I wanted








I wanted more advanced search capabilities (exclude certain terms, limit search scope)








I had a different issue with the searching process: V




MMW0527 V My issue was:

Text area, no char limit

Skip Logic Group Other Search Process
MMW0528 U What were your issues with the design and layout of the search results? (Select all that apply.) The link colors were hard to read
Checkbox, one-up vertical Multi N Skip Logic Group Search Design



I could not see enough of the descriptions to decide which link to choose








The text was too small








The page was too crowded








I had a different issue with the design and layout of the results: T




MMW0529 T My issue was:

Text area, no char limit

Skip Logic Group Other Search Design
MMW0530 S What were your issues with the results of the search? (Select all that apply.) Results were not relevant or not what I wanted
Checkbox, one-up vertical Multi N Skip Logic Group Search Results



The order of the results was not what I expected








There were no results or too few results








The titles were not helpful








The descriptions were not helpful








I could not narrow the results of my search








I had a different issue with the results of the search: V




MMW0531 V My issue was:

Text area, no char limit

Skip Logic Group Other Search Results
ACQLiv0010257 Q Did you try clicking on links (browse the site) before using the search feature to look for information today? Yes, I browsed/clicked on links first
Radio button, one-up vertical Single Y Skip Logic Group Search or Nav First



No, I went straight to the search feature








Don't recall





ACQLiv0010258 P Please tell us what term(s) you used in your search

Text area, no char limit Single N Skip Logic Group Search Term
ACQLiv0010259
The goal of healthfinder.gov  is to help you and those you care about stay healthy by providing the most reliable health information on the Internet. Before reading this statement did you know that this was the purpose of the healthfinder.gov site? Yes
Radio button, one-up vertical Single Y
Healthfinder Purpose



No








Not Sure







How did you arrive on the healthfinder.gov site today: I came to the site from a search engine fesults page (Google, Bing, Yahoo, etc.)
Radio button, one-up vertical Single Y
Brought to Site



I was previously on the Healthcare.gov site








I was previously on the Health.gov site








I am familiar with the site so I typed the url into my browser








Message or recommendation from a friend on a social network








Internet blogs or discussion forums








I clicked on a link from Facebook








I clicked on a link from Twitter








Mobile phone text messages or alerts








Email marketing from Healthfinder (e.g., e-newsletter)








Healthfinder e-card








Word of mouth recommendation from someone I know








TV, radio, newspaper or magazine advertising








Internet advertising








Conference/presentation








Don't Know








Familiarity with site





MMW0541
Which best describes your role? Caretaker
Radio button, one-up vertical Single Y OPS Group Role



Doctor/Nurse








Government Employee








General Public








Librarian








Public Health Professional








Researcher








Student








Teacher/Educator








Patient








Other, please specify A




MMW0542 A Other role

Text area, no char limit Single N OPS Group Other Role
MMW0543
How old are you? 19 or under
Dropdown (Select-one) Single Y
Age



20-34 years old








35-49 years old








50-64 years old








65 or older








Prefer not to answer





MMW0544
How would you describe yourself? Hispanic or Latino
Checkbox, one-up vertical Multi Y
Ethnicity



Black or African American








White








Asian








American Indian or Alaska Native








Native Hawaiian or Other Pacific Islander








Prefer not to answer





MMW0545
What is the highest level of education you have completed? High school or less
Radio Button One Up Vertical Single Y
Education



Some college








College degree








Advanced degree








Prefer not to answer





MMW0518
After using the healthfinder website today, how likely are you to do one of the following activities: [Please select all that apply] Bookmark this page for later use
Checkbox One Up Vertical Multi Y OPS Group After Visit Activities



Make a health decision for myself or someone I care for








Do additional research online








Download content to a portable device, like a mobile phone, PDA, or ipod








Email the information to a friend or family member








Join a health program, such as an exercise, weight loss or smoking cessation program








Make an appointment with a doctor or healthcare provider








Post Healthfinder content on your social networking profile, such as Facebook or MySpace








Print the information and share it








Send an e-card








Talk to a friend or family member about the information I found today








Watch an online video about this topic








Write in an online diary or blog








Other, please specify: A




MMW0519 A Other activity:

Text area, no char limit
N OPS Group Other Activity
MMW0548
If you could make one improvement to the healthfinder site what would it be?

Text area, no char limit Single Y
One Improvement

Sheet 10: Custom Qsts EN (1-31-13)

Healthfinder.gov

red & strike-through: DELETE





Healthfinder.gov

underlined & italicized: RE-ORDER FOR ALPHA





khZAIZ1A9tdUtYghJxQlxQ==

pink: ADDITION





Date: 1/23/2013 blue + -->: REWORDING















Healthfinder.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
ACQLiv0010237
How frequently do you visit the site? This is my first visit
Radio Button One Up Vertical Single Y
Visit Frequency



Every few months or less often X,Y,Z







Monthly X,Y,Z







Weekly X,Y,Z







Several times a week X,Y,Z







Daily/more than once a day X,Y,Z





X If you can recall the previous design (before January 2013), please tell us how much you agree with the following:
The look and feel is more visually pleasing.
Strongly disagree
Drop down, select one Single N Skip Logic Group Redesign_Info



Disagree








Neutral








Agree








Strongly agree








Not applicable






Y The new homepage makes it easier to find the information I want. Strongly disagree
Drop down, select one Single N Skip Logic Group Redesign_L&F



Disagree








Neutral








Agree








Strongly agree








Not applicable






Z The new website design makes it clear this site is focused on prevention and wellness. Strongly disagree
Drop down, select one Single N Skip Logic Group Redesign_Navigation



Disagree








Neutral








Agree








Strongly agree








Not applicable





MMW0512
Which of the following best describes the reason for your visit today? Wellness/Prevention information for myself
Radio Button One Up Vertical Single Y OPS Group Reason



Wellness/Prevention information for someone else (loved one, family, friend)








Wellness/Prevention information for a patient or client








Wellness/Prevention information for my work








Wellness/Prevention information for a school project








Other, please specify: A




MMW0513 A Other reason for your visit

Text area, no char limit Single N OPS Group Other Reason
MMW0514
Which of the following topics best describes the health information you were looking for? (Please select only one.) Alcohol/Drug Abuse
Radio button, one-up vertical Single
OPS Group Information Topic



Allergy & Asthma








Cancer








Diabetes








Diet and Fitness








General Wellness/Preventive Health








Health Insurance/Medicare








Heart Disease








HIV and STDs








Latest Health News & Research








Mental Health








Oral Health








Pain & Arthritis








Pregnancy








Prescription/Medication Assistance








Sleep Health








Other, please specify: A




MMW0515 A Other information you are seeking




OPS Group Other Type of Info
MMW0516
Were you able to find what you were looking for? Yes
Radio Button Two Up Vertical Single Y OPS Group Find



No, please specify: A







Partially A




MMW0517 A No, please specify:

Text area, no char limit Single N OPS Group Did Not Find
ACQLiv0010238
Which of the following did you use to locate information on the site? (Please select all that apply)
myhealthfinder Tool (Health advice based on age/sex) C, D, E, F, D, F, I Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Method



Search Tool (Typed in Search box) C, ZZ, Q, P


Randomize



Related Resources C, D







Health Topics A-Z C, D, G







Health News C, D







Health Care Reform D, H







Find Services Near You C, D







National Health Observances D







Stay Connected D







Other (please specify): E


Anchor Answer Choice

E Other way I looked for information:

Text area, no char limit
N Skip Logic Group OE_Other Nav Method
MMW0520 D How would you describe your ability to look for information on this site today? (Please select all that apply.) Links often did not take me where I expected A Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Problems



Had difficulty finding relevant information








Links/labels are difficult to understand B







Too many links/navigational options to choose from








Had technical difficulties (error messages, broken links, etc.)








Could not navigate back to previous information A







I had a navigation difficulty not listed above: C







I had no difficulty navigating/browsing on this site





MMW0521 C Please describe your navigation issue:

Text area, no char limit
N Skip Logic Group Other Nav Problems
MMW0522 A Please describe any specific navigation links or paths that did not take you where they should have?

Text area, no char limit
N Skip Logic Group Links/Paths Difficulty
MMW0523 B What specific links/labels were difficult to understand?

Text area, no char limit
N Skip Logic Group Links/Labels Difficulty

G If you visited the Health Topics A-Z section today and can recall the previous design (before December 2012), please tell us what you think of the section. Much better than the previous version
Radio button, one-up vertical Single Y Skip Logic Group Redesign_Health Topics



Somewhat better than the previous version








About the same as the previous version








Somewhat worse than the previous version








Much worse than the previous version








Don't know








Other, please specify: Z





Z Please specify what you think of the Health Topics A-Z section.





OE_HT Redesign

H If you visited the Health Care Reform section today and can recall the previous design (before December 2012), please tell us what you think of the section. Much better than the previous version
Radio button, one-up vertical Single Y Skip Logic Group Redesign_Health Care Reform



Somewhat better than the previous version








About the same as the previous version








Somewhat worse than the previous version








Much worse than the previous version








Don't know








Other, please specify: Y





Y Please specify what you think of the Health Reform section.





OE_HCR Redesign

I If you visited the myhealthfinder tool today and can recall the previous design (before December 2012), please tell us what you think of the tool. Much better than the previous version
Radio button, one-up vertical Single Y Skip Logic Group Redesign_myhealthfinder



Somewhat better than the previous version








About the same as the previous version








Somewhat worse than the previous version








Much worse than the previous version








Don't know








Other, please specify: X





X Please specify what you think of the myhealthfinder tool.





OE_MHF Redesign
ACQLiv0010256 C Which of the following did you primarily use to locate information on the site? (Please select one)
myhealthfinder Tool (Health advice based on age/sex)
Radio button, one-up vertical Single Y Skip Logic Group Primary Nav Method



Search Tool



Randomize



Health A-Z (Alphabetical listing of health topics)








Quick Guide to Healthy Living








Health News






D Did you use the myhealthfinder tool to get information for yourself or someone else? Myself
Radio button, one-up vertical Single Y Randomize Myhealthfinder Tool Use



Someone else






E Which of the following will you do as a result of the information you received from the myhealthfinder tool? (Select all that apply) Talk to a health professional/schedule a Dr. appointment
Checkbox, one-up vertical Multi Y Randomize Myhealthfinder Result



Get a recommended medical test








Get a shot/vaccine








Change my eating habits








Change my exercise habits








Nothing



Anchor Answer Choice



Other, please specify: E1


Anchor Answer Choice

E1 What else will you do as a result of the information from the myhealthfinder tool?

Text area, no char limit
N
Other Result

F If you could make one improvement to the myhealthfinder tool what would it be?

Text area, no char limit Single Y
Myhealthfinder improve
MMW0524
Did you use the search tool (search box) during your visit today? Yes A, H, I Radio button, one-up vertical Single Y Skip Logic Group Search Usage



No








Don't remember





MMW0525 ZZ Please tell us about your experience with the search tool (search box) today. (Select all that apply.) I had issues with the searching process (how to use it, what to enter). W Checkbox, one-up vertical Multi Y Skip Logic Group Search Experience



I had issues with the design and layout of the search results (text size, colors). U







I had issues with the results of the search. S







The search feature met my needs.








None of these





MMW0526 W What were your issues with the searching process? (Select all that apply.) It was not clear how to use the search feature
Checkbox, one-up vertical Multi N Skip Logic Group Search Process



I did not know what terms to use to get the results I wanted








I wanted more advanced search capabilities (exclude certain terms, limit search scope)








I had a different issue with the searching process: V




MMW0527 V My issue was:

Text area, no char limit

Skip Logic Group Other Search Process
MMW0528 U What were your issues with the design and layout of the search results? (Select all that apply.) The link colors were hard to read
Checkbox, one-up vertical Multi N Skip Logic Group Search Design



I could not see enough of the descriptions to decide which link to choose








The text was too small








The page was too crowded








I had a different issue with the design and layout of the results: T




MMW0529 T My issue was:

Text area, no char limit

Skip Logic Group Other Search Design
MMW0530 S What were your issues with the results of the search? (Select all that apply.) Results were not relevant or not what I wanted
Checkbox, one-up vertical Multi N Skip Logic Group Search Results



The order of the results was not what I expected








There were no results or too few results








The titles were not helpful








The descriptions were not helpful








I could not narrow the results of my search








I had a different issue with the results of the search: V




MMW0531 V My issue was:

Text area, no char limit

Skip Logic Group Other Search Results
ACQLiv0010257 Q Did you try clicking on links (browse the site) before using the search feature to look for information today? Yes, I browsed/clicked on links first
Radio button, one-up vertical Single Y Skip Logic Group Search or Nav First



No, I went straight to the search feature








Don't recall





ACQLiv0010258 P Please tell us what term(s) you used in your search

Text area, no char limit Single N Skip Logic Group Search Term
ACQLiv0010259
The goal of healthfinder.gov  is to help you and those you care about stay healthy by providing the most reliable health information on the Internet. Before reading this statement did you know that this was the purpose of the healthfinder.gov site? Yes
Radio button, one-up vertical Single Y
Healthfinder Purpose



No








Not Sure







How did you arrive on the healthfinder.gov site today: I came to the site from a search engine fesults page (Google, Bing, Yahoo, etc.)
Radio button, one-up vertical Single Y
Brought to Site



I was previously on the Healthcare.gov site








I was previously on the Health.gov site








I am familiar with the site so I typed the url into my browser








Message or recommendation from a friend on a social network








Internet blogs or discussion forums








I clicked on a link from Facebook








I clicked on a link from Twitter








Mobile phone text messages or alerts








Email marketing from Healthfinder (e.g., e-newsletter)








Healthfinder e-card








Word of mouth recommendation from someone I know








TV, radio, newspaper or magazine advertising








Internet advertising








Conference/presentation








Don't Know








Familiarity with site





MMW0541
Which best describes your role? Caretaker
Radio button, one-up vertical Single Y OPS Group Role



Doctor/Nurse








Government Employee








General Public








Librarian








Public Health Professional








Researcher








Student








Teacher/Educator








Patient








Other, please specify A




MMW0542 A Other role

Text area, no char limit Single N OPS Group Other Role
MMW0543
How old are you? 19 or under
Dropdown (Select-one) Single Y
Age



20-34 years old








35-49 years old








50-64 years old








65 or older








Prefer not to answer





MMW0544
How would you describe yourself? Hispanic or Latino
Checkbox, one-up vertical Multi Y
Ethnicity



Black or African American








White








Asian








American Indian or Alaska Native








Native Hawaiian or Other Pacific Islander








Prefer not to answer





MMW0545
What is the highest level of education you have completed? High school or less
Radio Button One Up Vertical Single Y
Education



Some college








College degree








Advanced degree








Prefer not to answer





MMW0518
After using the healthfinder website today, how likely are you to do one of the following activities: [Please select all that apply] Bookmark this page for later use
Checkbox One Up Vertical Multi Y OPS Group After Visit Activities



Make a health decision for myself or someone I care for








Do additional research online








Download content to a portable device, like a mobile phone, PDA, or ipod








Email the information to a friend or family member








Join a health program, such as an exercise, weight loss or smoking cessation program








Make an appointment with a doctor or healthcare provider








Post Healthfinder content on your social networking profile, such as Facebook or MySpace








Print the information and share it








Send an e-card








Talk to a friend or family member about the information I found today








Watch an online video about this topic








Write in an online diary or blog








Other, please specify: A




MMW0519 A Other activity:

Text area, no char limit
N OPS Group Other Activity
MMW0548
If you could make one improvement to the healthfinder site what would it be?

Text area, no char limit Single Y
One Improvement

Sheet 11: Custom Qsts EE (5-29-12)

Healthfinder.gov

red & strike-through: DELETE





Healthfinder.gov

underlined & italicized: RE-ORDER FOR ALPHA





khZAIZ1A9tdUtYghJxQlxQ==

pink: ADDITION





Date: 10/1/2011 blue + -->: REWORDING















Healthfinder.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
ACQLiv0010237
How frequently do you visit the site? This is my first visit
Radio Button One Up Vertical Single Y
Visit Frequency



Every few months or less often








Monthly








Weekly








Several times a week








Daily/more than once a day





MMW0512
Which of the following best describes the reason for your visit today? Wellness/Prevention information for myself
Radio Button One Up Vertical Single Y OPS Group Reason



Wellness/Prevention information for someone else (loved one, family, friend)








Wellness/Prevention information for a patient or client








Wellness/Prevention information for my work








Wellness/Prevention information for a school project








Other, please specify: A




MMW0513 A Other reason for your visit

Text area, no char limit Single N OPS Group Other Reason
MMW0514
Which of the following topics best describes the health information you were looking for? (Please select only one.) Alcohol/Drug Abuse
Radio button, one-up vertical Single
OPS Group Information Topic



Allergy & Asthma








Cancer








Diabetes








Diet and Fitness








General Wellness/Preventative Health








Health Insurance/Medicare








Heart Disease








HIV and STDs








Latest Health News & Research








Mental Health








Oral Health








Pain & Arthritis








Pregnancy








Prescription/Medication Assistance








Sleep Health








Other, please specify: A




MMW0515 A Other information you are seeking




OPS Group Other Type of Info
MMW0516
Were you able to find what you were looking for? Yes
Radio Button Two Up Vertical Single Y OPS Group Find



No, please specify: A







Partially





MMW0517 A No, please specify:

Text area, no char limit Single N OPS Group Did Not Find
MMW0520
How would you describe your ability to look for information on this site today? (Please select all that apply.) Links often did not take me where I expected A Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Problems



Had difficulty finding relevant information








Links/labels are difficult to understand B







Too many links/navigational options to choose from








Had technical difficulties (error messages, broken links, etc.)








Could not navigate back to previous information A







I had a navigation difficulty not listed above: C







I had no difficulty navigating/browsing on this site





MMW0521 C Please describe your navigation issue:

Text area, no char limit
N Skip Logic Group Other Nav Problems
MMW0522 A Please describe any specific navigation links or paths that did not take you where they should have?

Text area, no char limit
N Skip Logic Group Links/Paths Difficulty
MMW0523 B What specific links/labels were difficult to understand?

Text area, no char limit
N Skip Logic Group Links/Labels Difficulty
ACQLiv0010238
Which of the following did you use to locate information on the site? (Please select all that apply)
myhealthfinder Tool (Health advice based on age/sex) C, D, E, F Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Method



Search Tool (Typed in Search box) C


Randomize



Health A-Z (Alphabetical listing of health topics) C







Quick Guide to Healthy Living C







Health News C







None of the above



Anchor Answer Choice
ACQLiv0010256 C Which of the following did you primarily use to locate information on the site? (Please select one)
myhealthfinder Tool (Health advice based on age/sex)
Radio button, one-up vertical Single Y Skip Logic Group Primary Nav Method



Search Tool



Randomize



Health A-Z (Alphabetical listing of health topics)








Quick Guide to Healthy Living








Health News






D Did you use the myhealthfinder tool to get information for yourself or someone else? Myself
Radio button, one-up vertical Single Y Randomize Myhealthfinder Tool Use



Someone else






E Which of the following will you do as a result of the information you received from the myhealthfinder tool? (Select all that apply) Talk to a health professional/schedule a Dr. appointment
Checkbox, one-up vertical Multi Y Randomize Myhealthfinder Result



Get a recommended medical test








Get a shot/vaccine








Change my eating habits








Change my exercise habits








Nothing



Anchor Answer Choice



Other, please specify: E1


Anchor Answer Choice

E1 What else will you do as a result of the information from the myhealthfinder tool?

Text area, no char limit
N
Other Result

F If you could make one improvement to the myhealthfinder tool what would it be?

Text area, no char limit Single Y
Myhealthfinder improve
MMW0524
Did you use the search tool (search box) during your visit today? Yes A, H, I Radio button, one-up vertical Single Y Skip Logic Group Search Usage



No








Don't remember





MMW0525 A Please tell us about your experience with the search tool (search box) today. (Select all that apply.) I had issues with the searching process (how to use it, what to enter). B Checkbox, one-up vertical Multi Y Skip Logic Group Search Experience



I had issues with the design and layout of the search results (text size, colors). C







I had issues with the results of the search. D







The search feature met my needs.








None of these





MMW0526 B What were your issues with the searching process? (Select all that apply.) It was not clear how to use the search feature
Checkbox, one-up vertical Multi N Skip Logic Group Search Process



I did not know what terms to use to get the results I wanted








I wanted more advanced search capabilities (exclude certain terms, limit search scope)








I had a different issue with the searching process: E




MMW0527 E My issue was:

Text area, no char limit

Skip Logic Group Other Search Process
MMW0528 C What were your issues with the design and layout of the search results? (Select all that apply.) The link colors were hard to read
Checkbox, one-up vertical Multi N Skip Logic Group Search Design



I could not see enough of the descriptions to decide which link to choose








The text was too small








The page was too crowded








I had a different issue with the design and layout of the results: F




MMW0529 F My issue was:

Text area, no char limit

Skip Logic Group Other Search Design
MMW0530 D What were your issues with the results of the search? (Select all that apply.) Results were not relevant or not what I wanted
Checkbox, one-up vertical Multi N Skip Logic Group Search Results



The order of the results was not what I expected








There were no results or too few results








The titles were not helpful








The descriptions were not helpful








I could not narrow the results of my search








I had a different issue with the results of the search: G




MMW0531 G My issue was:

Text area, no char limit

Skip Logic Group Other Search Results
ACQLiv0010257 H Did you try clicking on links (browse the site) before using the search feature to look for information today? Yes, I browsed/clicked on links first
Radio button, one-up vertical Single Y Skip Logic Group Search or Nav First



No, I went straight to the search feature








Don't recall





ACQLiv0010258 I Please tell us what term(s) you used in your search

Text area, no char limit Single N Skip Logic Group Search Term
ACQLiv0010259
The goal of healthfinder.gov  is to help you and those you care about stay healthy by providing the most reliable health information on the Internet. Before reading this statement did you know that this was the purpose of the healthfinder.gov site? Yes
Radio button, one-up vertical Single Y
Healthfinder Purpose



No








Not Sure







How did you arrive on the healthfinder.gov site today: I came to the site from a search engine fesults page (Google, Bing, Yahoo, etc.)
Radio button, one-up vertical Single Y
Brought to Site



I was previously on the Healthcare.gov site








I was previously on the Health.gov site








I am familiar with the site so I typed the url into my browser








Message or recommendation from a friend on a social network








Internet blogs or discussion forums








I clicked on a link from Facebook








I clicked on a link from Twitter








Mobile phone text messages or alerts








Email marketing from Healthfinder (e.g., e-newsletter)








Healthfinder e-card








Word of mouth recommendation from someone I know








TV, radio, newspaper or magazine advertising








Internet advertising








Conference/presentation








Don't Know








Familiarity with site





MMW0537
Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important)
Rank 1
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, My Space, Twitter)



Randomize



Message directly from Healthfinder on a social network








Mobile phone text messages or alerts








Instant Message from a friend or colleague








Familiarity with site








Email/E-card








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Conference/presentation








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice
MMW0538
Rank 2 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, My Space, Twitter)



Randomize



Message directly from Healthfinder on a social network








Mobile phone text messages or alerts








Instant Message from a friend or colleague








Familiarity with site








Email/E-card








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Conference/presentation








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice
MMW0539
Rank 3 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, My Space, Twitter)



Randomize



Message directly from Healthfinder on a social network








Mobile phone text messages or alerts








Instant Message from a friend or colleague








Familiarity with site








Email/E-card








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Conference/presentation








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice
MMW0540
If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)

Text area, no char limit
N
SV - Other Social Network
MMW0541
Which best describes your role? Caretaker
Radio button, one-up vertical Single Y OPS Group Role



Doctor/Nurse








Government Employee








General Public








Librarian








Public Health Professional








Researcher








Student








Teacher/Educator








Other, please specify A




MMW0542 A Other role

Text area, no char limit Single N OPS Group Other Role
MMW0543
How old are you? 19 or under
Dropdown (Select-one) Single Y
Age



20-34 years old








35-49 years old








50-64 years old








65 or older








Prefer not to answer





MMW0544
How would you describe yourself? Hispanic or Latino
Checkbox, one-up vertical Multi Y
Ethnicity



Black or African American








White








Asian








American Indian or Alaska Native








Native Hawaiian or Other Pacific Islander








Prefer not to answer





MMW0545
What is the highest level of education you have completed? High school or less
Radio Button One Up Vertical Single Y
Education



Some college








College degree








Advanced degree








Prefer not to answer





MMW0518
After using the healthfinder website today, how likely are you to do one of the following activities: [Please select all that apply] Bookmark this page for later use
Checkbox One Up Vertical Multi Y OPS Group After Visit Activities



Make a health decision for myself or someone I care for








Do additional research online








Download content to a portable device, like a mobile phone, PDA, or ipod








Email the information to a friend or family member








Join a health program, such as an exercise, weight loss or smoking cessation program








Make an appointment with a doctor or healthcare provider








Post Healthfinder content on your social networking profile, such as Facebook or MySpace








Print the information and share it








Send an e-card








Talk to a friend or family member about the information I found today








Watch an online video about this topic








Write in an online diary or blog








Other, please specify: A




MMW0519 A Other activity:

Text area, no char limit
N OPS Group Other Activity
MMW0548
If you could make one improvement to the healthfinder site what would it be?

Text area, no char limit Single Y
One Improvement

Sheet 12: Custom Qsts EN (5-29-12)

Healthfinder.gov

red & strike-through: DELETE





Healthfinder.gov

underlined & italicized: RE-ORDER FOR ALPHA





t5pR8xFgsNMFMJFE0Zk91g==


pink: ADDITION





Date: 10/1/2011 blue + -->: REWORDING















Healthfinder.gov CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
ENACQLiv0010237
How frequently do you visit the site? This is my first visit
Radio Button One Up Vertical Single Y
Visit Frequency



Every few months or less often








Monthly








Weekly








Several times a week








Daily/more than once a day





ENMMW0512
Which of the following best describes the reason for your visit today? Wellness/Prevention information for myself
Radio Button One Up Vertical Single Y OPS Group Reason



Wellness/Prevention information for someone else (loved one, family, friend)








Wellness/Prevention information for a patient or client








Wellness/Prevention information for my work








Wellness/Prevention information for a school project








Other, please specify: A




ENMMW0513 A Other reason for your visit

Text area, no char limit Single N OPS Group Other Reason
ENMMW0514
Which of the following topics best describes the health information you were looking for? (Please select only one.) Alcohol/Drug Abuse
Radio button, one-up vertical Single
OPS Group Information Topic



Allergy & Asthma








Cancer








Diabetes








Diet and Fitness








General Wellness/Preventative Health








Health Insurance/Medicare








Heart Disease








HIV and STDs








Latest Health News & Research








Mental Health








Oral Health








Pain & Arthritis








Pregnancy








Prescription/Medication Assistance








Sleep Health








Other, please specify: A




ENMMW0515 A Other information you are seeking




OPS Group Other Type of Info
ENMMW0516
Were you able to find what you were looking for? Yes
Radio Button Two Up Vertical Single Y OPS Group Find



No, please specify: A







Partially





ENMMW0517 A No, please specify:

Text area, no char limit Single N OPS Group Did Not Find
ENMMW0520
How would you describe your ability to look for information on this site today? (Please select all that apply.) Links often did not take me where I expected A Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Problems



Had difficulty finding relevant information








Links/labels are difficult to understand B







Too many links/navigational options to choose from








Had technical difficulties (error messages, broken links, etc.)








Could not navigate back to previous information A







I had a navigation difficulty not listed above: C







I had no difficulty navigating/browsing on this site





ENMMW0521 C Please describe your navigation issue:

Text area, no char limit
N Skip Logic Group Other Nav Problems
ENMMW0522 A Please describe any specific navigation links or paths that did not take you where they should have?

Text area, no char limit
N Skip Logic Group Links/Paths Difficulty
ENMMW0523 B What specific links/labels were difficult to understand?

Text area, no char limit
N Skip Logic Group Links/Labels Difficulty
ENACQLiv0010238
Which of the following did you use to locate information on the site? (Please select all that apply)
myhealthfinder Tool (Health advice based on age/sex) C, D, E, F Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Method



Search Tool (Typed in Search box) C


Randomize



Health A-Z (Alphabetical listing of health topics) C







Quick Guide to Healthy Living C







Health News C







None of the above



Anchor Answer Choice
ENACQLiv0010256 C Which of the following did you primarily use to locate information on the site? (Please select one)
myhealthfinder Tool (Health advice based on age/sex)
Radio button, one-up vertical Single Y Skip Logic Group Primary Nav Method



Search Tool



Randomize



Health A-Z (Alphabetical listing of health topics)








Quick Guide to Healthy Living








Health News






D Did you use the myhealthfinder tool to get information for yourself or someone else? Myself
Radio button, one-up vertical Single Y Randomize Myhealthfinder Tool Use



Someone else






E Which of the following will you do as a result of the information you received from the myhealthfinder tool? (Select all that apply) Talk to a health professional/schedule a Dr. appointment
Checkbox, one-up vertical Multi Y Randomize Myhealthfinder Result



Get a recommended medical test








Get a shot/vaccine








Change my eating habits








Change my exercise habits








Nothing



Anchor Answer Choice



Other, please specify: E1


Anchor Answer Choice

E1 What else will you do as a result of the information from the myhealthfinder tool?

Text area, no char limit
N
Other Result

F If you could make one improvement to the myhealthfinder tool what would it be?

Text area, no char limit Single Y
Myhealthfinder improve
ENMMW0524
Did you use the search tool (search box) during your visit today? Yes A, H, I Radio button, one-up vertical Single Y Skip Logic Group Search Usage



No








Don't remember





ENMMW0525 A Please tell us about your experience with the search tool (search box) today. (Select all that apply.) I had issues with the searching process (how to use it, what to enter). B Checkbox, one-up vertical Multi Y Skip Logic Group Search Experience



I had issues with the design and layout of the search results (text size, colors). C







I had issues with the results of the search. D







The search feature met my needs.








None of these





ENMMW0526 B What were your issues with the searching process? (Select all that apply.) It was not clear how to use the search feature
Checkbox, one-up vertical Multi N Skip Logic Group Search Process



I did not know what terms to use to get the results I wanted








I wanted more advanced search capabilities (exclude certain terms, limit search scope)








I had a different issue with the searching process: E




ENMMW0527 E My issue was:

Text area, no char limit

Skip Logic Group Other Search Process
ENMMW0528 C What were your issues with the design and layout of the search results? (Select all that apply.) The link colors were hard to read
Checkbox, one-up vertical Multi N Skip Logic Group Search Design



I could not see enough of the descriptions to decide which link to choose








The text was too small








The page was too crowded








I had a different issue with the design and layout of the results: F




ENMMW0529 F My issue was:

Text area, no char limit

Skip Logic Group Other Search Design
ENMMW0530 D What were your issues with the results of the search? (Select all that apply.) Results were not relevant or not what I wanted
Checkbox, one-up vertical Multi N Skip Logic Group Search Results



The order of the results was not what I expected








There were no results or too few results








The titles were not helpful








The descriptions were not helpful








I could not narrow the results of my search








I had a different issue with the results of the search: G




ENMMW0531 G My issue was:

Text area, no char limit

Skip Logic Group Other Search Results
ENACQLiv0010257 H Did you try clicking on links (browse the site) before using the search feature to look for information today? Yes, I browsed/clicked on links first
Radio button, one-up vertical Single Y Skip Logic Group Search or Nav First



No, I went straight to the search feature








Don't recall





ENACQLiv0010258 I Please tell us what term(s) you used in your search

Text area, no char limit Single N Skip Logic Group Search Term
ENACQLiv0010259
The goal of healthfinder.gov  is to help you and those you care about stay healthy by providing the most reliable health information on the Internet. Before reading this statement did you know that this was the purpose of the healthfinder.gov site? Yes
Radio button, one-up vertical Single Y
Healthfinder Purpose



No








Not Sure







How did you arrive on the healthfinder.gov site today: I came to the site from a search engine fesults page (Google, Bing, Yahoo, etc.)
Radio button, one-up vertical Single Y
Brought to Site



I was previously on the Healthcare.gov site








I was previously on the Health.gov site








I am familiar with the site so I typed the url into my browser








Message or recommendation from a friend on a social network








Internet blogs or discussion forums








I clicked on a link from Facebook








I clicked on a link from Twitter








Mobile phone text messages or alerts








Email marketing from Healthfinder (e.g., e-newsletter)








Healthfinder e-card








Word of mouth recommendation from someone I know








TV, radio, newspaper or magazine advertising








Internet advertising








Conference/presentation








Don't Know








Other





ENMMW0537
Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important)
Rank 1
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, My Space, Twitter)



Randomize



Message directly from Healthfinder on a social network








Mobile phone text messages or alerts








Instant Message from a friend or colleague








Familiarity with site








Email/E-card








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Conference/presentation








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice
ENMMW0538
Rank 2 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, My Space, Twitter)



Randomize



Message directly from Healthfinder on a social network








Mobile phone text messages or alerts








Instant Message from a friend or colleague








Familiarity with site








Email/E-card








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Conference/presentation








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice
ENMMW0539
Rank 3 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, My Space, Twitter)



Randomize



Message directly from Healthfinder on a social network








Mobile phone text messages or alerts








Instant Message from a friend or colleague








Familiarity with site








Email/E-card








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Conference/presentation








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice
ENMMW0540
If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)

Text area, no char limit
N
SV - Other Social Network
ENMMW0541
Which best describes your role? Caretaker
Radio button, one-up vertical Single Y OPS Group Role



Doctor/Nurse








Government Employee








General Public








Librarian








Public Health Professional








Researcher








Student








Teacher/Educator








Other, please specify A




ENMMW0542 A Other role

Text area, no char limit Single N OPS Group Other Role
ENMMW0543
How old are you? 19 or under
Dropdown (Select-one) Single Y
Age



20-34 years old








35-49 years old








50-64 years old








65 or older








Prefer not to answer





ENMMW0544
How would you describe yourself? Hispanic or Latino
Checkbox, one-up vertical Multi Y
Ethnicity



Black or African American








White








Asian








American Indian or Alaska Native








Native Hawaiian or Other Pacific Islander








Prefer not to answer





ENMMW0545
What is the highest level of education you have completed? High school or less
Radio Button One Up Vertical Single Y
Education



Some college








College degree








Advanced degree








Prefer not to answer





ENMMW0518
After using the healthfinder website today, how likely are you to do one of the following activities: [Please select all that apply] Bookmark this page for later use
Checkbox One Up Vertical Multi Y OPS Group After Visit Activities



Make a health decision for myself or someone I care for








Do additional research online








Download content to a portable device, like a mobile phone, PDA, or ipod








Email the information to a friend or family member








Join a health program, such as an exercise, weight loss or smoking cessation program








Make an appointment with a doctor or healthcare provider








Post Healthfinder content on your social networking profile, such as Facebook or MySpace








Print the information and share it








Send an e-card








Talk to a friend or family member about the information I found today








Watch an online video about this topic








Write in an online diary or blog








Other, please specify: A




ENMMW0519 A Other activity:

Text area, no char limit
N OPS Group Other Activity
ENMMW0548
If you could make one improvement to the healthfinder site what would it be?

Text area, no char limit Single Y
One Improvement

Sheet 13: Custom Qsts SP (5-29-12)

Healthfinder.gov

red & strike-through: DELETE






Healthfinder.gov

underlined & italicized: RE-ORDER FOR ALPHA






Qw9NQgI5tVw5s4ZM9pF4lA==


pink: ADDITION






Date: 12/1/2009 blue + -->: REWORDING

















Healthfinder.gov CUSTOM QUESTION LIST
QID Skip Logic Label Pregunta Respuestas posibles
(límite de 50 caracteres)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
SPACQLiv0010237
¿Con qué frecuencia visitas nuestro sitio? Esta es mi primera vez
Radio Button One Up Vertical Single Y
Visit Frequency



Una vez cada dos o tres meses, o menos









Cada mes









Cada semana









Varias veces a la semana









A diario/más de una vez al día






SPMMW0512
¿Cuál de las siguientes opciones describe mejor la razón por la que visitas este sitio hoy? Información sobre bienestar o prevención para mí
Radio Button One Up Vertical Single Y OPS Group Reason



Información sobre bienestar o prevención para otra persona (un ser querido, un familiar, un amigo)









Información sobre bienestar o prevención para un paciente o cliente









Información sobre bienestar o prevención para mi trabajo









Información sobre bienestar o prevención para un proyecto de la escuela









Otra razón, por favor especifica: A





SPMMW0513 A Otra razón para tu visita:

Text area, no char limit Single N OPS Group otro Reason
SPMMW0514
¿Cuál de las siguientes opciones describe mejor el tipo información que buscas hoy? Detección y prevención del cáncer
Radio button, one-up vertical Single Y OPS Group Type of Info



Noticias de salud









Salud del corazón









El VIH y las enfermedades de transmisión sexual









Nutrición y condición física









Embarazo























































































































Otro tipo de información, por favor especifica: A





SPMMW0515 A Otra información que estabas buscando:




OPS Group otro Type of Info
SPMMW0516
¿Pudiste encontrar lo que buscabas?
Radio Button Two Up Vertical Single Y OPS Group Find



No, por favor especifica: A








En parte






SPMMW0517 A No, por favor especifica:

Text area, no char limit Single N OPS Group Did Not Find
SPMMW0520
¿Cómo describirías tu capacidad para buscar información en este sitio el día de hoy? (Por favor selecciona todas las repuestas que aplican). Los enlaces a menudo no me llevaban a donde yo esperaba. A Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Problems



Tuve problemas para encontrar el tipo de información que buscaba.









Los enlaces o las etiquetas son difíciles de entender. B








Hay demasiados enlaces u opciones de navegación para elegir.









Tuve dificultades técnicas (mensajes de error, enlaces rotos, etc.)









No podía regresar a la información anterior. A








Tuve una dificultad para navegar diferente a las que aquí se mencionan: C








No tuve ninguna dificultad navegando por este sitio.






SPMMW0521 C Por favor describe qué problemas tuviste al navegar el sitio:

Text area, no char limit
N Skip Logic Group otro Nav Problems
SPMMW0522 A Por favor describe cualquier enlace o caminos de navegación específicos que no te llevaron a donde deberían haberte llevado.

Text area, no char limit
N Skip Logic Group Links/Paths Difficulty
SPMMW0523 B ¿Qué enlaces/etiquetas específicos te parecieron difíciles de entender?

Text area, no char limit
N Skip Logic Group Links/Labels Difficulty
SPACQLiv0010238
¿Cuáles de los siguientes recursos utilizaste para encontrar información en este sitio? (Por favor selecciona todas las respuestas que aplican). miBuscador de salud (Consejos sobre temas de salud según la edad y el sexo) C, D, E, F Checkbox, one-up vertical Multi Y Skip Logic Group Navigation Method



La función de "Buscar" (al escribir en el cuadro de búsqueda) C


Randomize




Recursos de salud (Lista de temas de salud en orden alfabético) C








Tu guía de salud C








Noticias de salud C








Ninguna de estas opciones



Anchor Answer Choice

SPACQLiv0010256 C ¿Cuál de los siguientes recursos usaste principalmente para encontrar información en este sitio? (Selecciona sólo una respuesta).
miBuscador de salud (Consejos sobre temas de salud según la edad y el sexo)
Radio button, one-up vertical Single Y Skip Logic Group Primary Nav Method



La función de "Buscar"



Randomize




Recursos de salud (Lista de temas de salud en orden alfabético)









Tu guía de salud









Noticias de salud







D ¿Usaste la herramienta de miBuscador de salud para obtener información para ti o para otra persona? Para mí
Radio button, one-up vertical Single Y Randomize Myhealthfinder Tool Use



Para otra persona







E ¿Cuáles de las siguientes cosas harás como resultado de la información que recibiste de la herramienta de miBuscador de salud? (Selecciona todas las respuestas que aplican). Hablar con un profesional de la salud/programar una visita médica
Checkbox, one-up vertical Multi Y Randomize Myhealthfinder Result



Hacerme una prueba médica recomendada









Ponerme una vacuna









Cambiar mis hábitos de alimentación









Cambiar mis hábitos de ejercicio









Nada



Anchor Answer Choice




Otro, por favor especifica:



Anchor Answer Choice


E1 ¿Qué otra cosa harías como resultado de la información que recibiste de la herramienta de miBuscador de salud?

Text area, no char limit
N
Other Result

F Si pudieras hacer una mejora a la herramienta de miBuscador de salud, ¿qué harías?

Text area, no char limit Single Y
Myhealthfinder improve
SPMMW0524
¿Usaste la función de "Buscar" (el cuadro de búsqueda) en tu visita de hoy? A Radio button, one-up vertical Single Y
Search Usage



No









No me acuerdo






SPMMW0525 A Por favor déjanos saber cuál fue tu experiencia de hoy con la función de "Buscar" (cuadro de búsqueda). (Selecciona todas las respuestas que aplican). Tuve problemas con el proceso de búsqueda (cómo usarlo, qué ingresar). B Checkbox, one-up vertical Multi Y
Search Experience



Tuve problemas con el diseño y la presentación de los resultados de la búsqueda (tamaño del texto, colores). C








Tuve problemas con los resultados de la búsqueda. D








La función de "Buscar" logró los resultados que yo buscaba.









Ninguna de estas opciones






SPMMW0526 B ¿Qué problemas tuviste con el proceso de la búsqueda? (Selecciona todas las respuestas que aplican). No me era claro cómo usar la función de búsqueda.
Checkbox, one-up vertical Multi N
Search Process



No sabía qué términos usar para obtener los resultados que yo quería.









Quería la capacidad para hacer búsquedas más avanzadas (excluir ciertos términos, limitar el alcance de la búsqueda).









Tuve un problema diferente con el proceso de búsqueda: E





SPMMW0527 E Mi problema fue:

Text area, no char limit


otro Search Process
SPMMW0528 C ¿Qué problemas tuviste con el diseño y la presentación de los resultados de la búsqueda? (Selecciona todas las respuestas que aplican). Los colores del enlace dificultaban su lectura.
Checkbox, one-up vertical Multi N
Search Design



No podía ver suficiente sobre las descripciones para decidir qué enlace escoger.









El texto era demasiado pequeño.









La página tenía demasiadas cosas.









Tuve un problema diferente con el diseño y la presentación de los resultados: F





SPMMW0529 F Mi problema fue:

Text area, no char limit


otro Search Design
SPMMW0530 D ¿Qué problemas tuviste con los resultados de tu búsqueda? (Selecciona todas las respuestas que aplican). Los resultados no eran pertinentes con lo que yo buscaba o no eran lo que yo quería.
Checkbox, one-up vertical Multi N
Search Results



El orden de los resultados no era el que yo esperaba.









No hubo resultados o hubo muy pocos resultados.









Los títulos no ayudaron.









Las descripciones no fueron útiles.









No pude restringir los resultados de mi búsqueda.









Tuve un problema diferente con los resultados de la búsqueda. G





SPMMW0531 G Mi problema fue:

Text area, no char limit


otro Search Results
SPACQLiv0010257 H ¿Intentaste hacer clic en los enlaces (navegar por el sitio) antes de usar la función de búsqueda para encontrar información el día de hoy? Sí, primero navegué e hice clic en los enlaces
Radio button, one-up vertical Single Y Skip Logic Group Search or Nav First



No, fui directamente a la función de búsqueda









No recuerdo






SPACQLiv0010258 I Por favor indícanos qué palabra(s) usaste en tu búsqueda.

Text area, no char limit Single N Skip Logic Group Search Term
SPACQLiv0010259
El objetivo de healthfinder.gov es la de ayudar a que tú y tus seres queridos se mantengan saludables al ofrecerles la información de salud más confiable en el Internet. Antes de leer esta afirmación, ¿sabías que éste era el objetivo del sitio healthfinder.gov?
Radio button, one-up vertical Single Y
Healthfinder Purpose



No









No estoy seguro








¿Cómo llegaste hoy al sitio de healthfinder.gov?: Llegué a este sitio desde la página de resultados de un buscador (Google, Bing, Yahoo, etc.)
Radio button, one-up vertical Single Y
Brought to Site



Estuve anteriormente en el sitio de Healthcare.gov









Estuve anteriormente en el sitio de Health.gov









Conozco el sitio, por lo que escribí el URL en mi navegador









Mensaje o recomendación de un amigo en una red social









Blog o foro de discusión en el Internet









Hice clic en un enlace desde Facebook









Hice clic en un enlace desde Twitter









Mensaje de texto o alerta por celular









Mercadeo electrónico de healthfinder (por ejemplo, boletín noticiero electrónico)









Tarjeta electrónica de healthfinder









Recomendación verbal de alguien que conozco









Publicidad (anuncios) en la televisión, radio, periódicos o revistas









Publicidad (anuncios) en el Internet









Conferencia/presentación









No lo sé









Otro






SPMMW0537
Por favor indica cuáles fueron los 3 factores principales que te trajeron a este sitio web hoy día. (Puesto No. 1 = Factor más importante)
Puesto No. 1
Mensaje o recomendación de un amigo en una red social
Drop down, select one Single Y Rank Group SV - Rank 1



Video que vi en YouTube









Blog o foro de discusión en el Internet



Adjust Template/Style Sheet




Aviso o anuncio en una red social (Facebook, My Space, Twitter)



Randomize




Mensaje directamente de healthfinder en una red social









Mensajes de texto o alertas por celular









Mensajes instantáneos de un amigo o colega









Familiaridad con el sitio









Email o tarjeta electrónica









Resultados de un buscador









Recomendación en persona de alguien que conozco









Avisos o anuncios en la TV, radio, periódicos o revistas









Publicidad (anuncios) en el Internet









Conferencia/presentación









No lo sé



Anchor Answer Choice




Otro



Anchor Answer Choice

SPMMW0538
Puesto No. 2 Mensaje o recomendación de un amigo en una red social
Drop down, select one Single N Rank Group SV - Rank 2



Video que vi en YouTube









Blog o foro de discusión en el Internet



Adjust Template/Style Sheet




Aviso o anuncio en una red social (Facebook, My Space, Twitter)



Randomize




Mensaje directamente de healthfinder en una red social









Mensajes de texto o alertas por celular









Mensajes instantáneos de un amigo o colega









Familiaridad con el sitio









Email o tarjeta electrónica









Resultados de un buscador









Recomendación en persona de alguien que conozco









Avisos o anuncios en la TV, radio, periódicos o revistas









Publicidad (anuncios) en el Internet









Conferencia/presentación









No lo sé



Anchor Answer Choice




Otro



Anchor Answer Choice

SPMMW0539
Puesto No. 3 Mensaje o recomendación de un amigo en una red social
Drop down, select one Single N Rank Group SV - Rank 3



Video que vi en YouTube









Blog o foro de discusión en el Internet



Adjust Template/Style Sheet




Aviso o anuncio en una red social (Facebook, My Space, Twitter)



Randomize




Mensaje directamente de healthfinder en una red social.









Mensajes de texto o alertas por celular









Mensajes instantáneos de un amigo o colega









Familiaridad con el sitio









Email o tarjeta electrónica









Resultados de un buscador









Recomendación en persona de alguien que conozco









Avisos o anuncios en la TV, radio, periódicos o revistas









Publicidad (anuncios) en el Internet









Conferencia/presentación









No lo sé



Anchor Answer Choice




Otro



Anchor Answer Choice

SPMMW0540
Si escuchaste de este sitio web a través de una red social, por favor especifica cuál (por ejemplo, Facebook, Twitter)

Text area, no char limit
N
SV - otro Social Network
SPMMW0541
¿Cuál de las siguientes categorías mejor describe tu función? Cuidador de alguien enfermo o con discapacidad
Radio button, one-up vertical Single Y OPS Group Role



Doctor/Enfermera









Empleado del gobierno









Público en general









Bibliotecaria









Profesional de salud pública









Investigador









Estudiante









Maestro/educador









Otro, por favor especifica A





SPMMW0542 A Otra función:

Text area, no char limit Single N OPS Group otro Role
SPMMW0543
¿Cuántos años tienes? Menos de 20 años
Dropdown (Select-one) Single Y
Age



de 20 a 34 años









de 35 a 49 años









de 50 a 64 años









65 años o mayor









Prefiero no contestar esta pregunta






SPMMW0544
¿Cómo te describirías? Hispano o latino
Checkbox, one-up vertical Multi Y
Ethnicity



Negro o afroamericano









Blanco









Asiático









Indio americano o nativo de Alaska









Nativo de Hawaii o de las islas del Pacífico









Prefiero no contestar esta pregunta






SPMMW0545
¿Cuál es el nivel más alto de educación que has completado? La secundaria (bachillerato) o menos
Radio Button One Up Vertical Single Y
Education



Un poco de universidad









Título universitario









Título de posgrado









Prefiero no contestar esta pregunta






SPMMW0518
Después de haber usado el sitio web de healthfinder hoy, ¿qué probabilidad hay de que hagas una de las siguientes cosas?: [Por favor selecciona todas las respuestas que aplican] Marcar esta página para volver a usar más adelante.









Tomar una decisión de salud para mí o para un ser querido.
Text area, no char limit Single Y
One Improvement



Hacer más búsquedas en el internet.









Descargar el contenido a un aparato portátil como un celular, PDA (asistente digital personal) o un ipod.









Enviar la información por correo electrónico a un amigo o miembro de la familia.









Hacerte miembro de un programa de salud, como un programa de ejercicio, pérdida de peso o para dejar de fumar.









Hacer una cita con el doctor u otro proveedor de cuidados de la salud.









Poner contenido de healthfinder en tu perfil de redes sociales, como Facebook o MySpace.









Imprimir la información y compartirla.









Enviar una tarjeta electrónica.









Hablar con un amigo o miembro de la familia sobre la información que encontraste hoy.









Ver un video en línea sobre este tema.









Escribir en un diario o blog en línea.









Otro, por favor especifica:






SPMMW0519 A Otra actividad:







SPMMW0548
Si pudieras hacer una mejora al sitio de healthfinder, ¿qué harías?







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