Form 1068 2014 822 DOTREAS-CDFI Fund

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Overview

v5 Current Model Qstns
Custom Questions
Custom Questions (7-22-14 B)
Custom Questions (7-22-14)
Types

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Sheet 1: v5 Current Model Qstns

Model Instance Name:
EPA v5
MID:	NUYIJoZgFVRpJVwM91YhEg4C
Partitioned (Y/N)?	YES
NOTE: All non-partitioned surveys will NOT be imputed and the elements will be rotated as a default unless otherwise specified and approved by Research.
Date:	6/13/2014
EPA v4
Model questions utilize the ACSI methodology to determine scores and impacts
	ELEMENTS (drivers of satisfaction)		CUSTOMER SATISFACTION		FUTURE BEHAVIORS
	Content (1=Poor, 10=Excellent, Don't Know)		Satisfaction		Likelihood to Return (1=Very Unlikely, 10=Very Likely)
1	Please rate your perception of the accuracy of information on this site.	27	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)	30	How likely are you to return to this site?
2	Please rate the quality of information on this site.	28	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)		Recommend (1=Very Unlikely, 10=Very Likely)
	Please rate the freshness of content on this site.	29	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)	31	How likely are you to recommend this site to someone else?
	Look and Feel (1=Poor, 10=Excellent, Don't Know)				Primary Resource (1=Very Unlikely, 10=Very Likely)
4	Please rate the visual appeal of this site.			32	How likely are you to use this site as your primary resource for obtaining information from this agency?
5	Please rate the balance of graphics and text on this site.				Trust (1=Strongly Disagree, 10=Strongly Agree)
6	Please rate the readability of the pages on this site.			33	I can count on this company to act in my best interests.
	Navigation (1=Poor, 10=Excellent, Don't Know)			34	I consider this company to be trustworthy.
7	Please rate how well the site is organized.			35	This company can be trusted to do what is right.
8	Please rate the options available for navigating this site.				Future Participation (1=Very Unlikely, 10=Very Likely)
9	Please rate how well the site layout helps you find what you are looking for.			36	How likely are you to express your thoughts or ideas to this agency in the next 90 days?
	Online Transparency (1=Poor, 10=Excellent, Don't Know)
11	Please rate how thoroughly this website discloses information about what this agency is doing.
12	Please rate how quickly agency information is made available on this website.
13	Please rate how well information about this agency's actions can be accessed by the public on this website.
	Plain Language (1=Poor, 10=Excellent, Don't Know)
14	Please rate the clarity of the wording on this site.
15	Please rate how well you understand the wording on this site.
16	Please rate this site on its use of short, clear sentences.
	Search (1=Poor, 10=Excellent, Don't Know)
17	Please rate the relevance of search results on this site.
18	Please rate the organization of search results on this site.
19	Please rate how well the search results help you decide what to select.
20	Please rate how well the search feature helps you to narrow the results to find what you want.
	Site Performance (1=Poor, 10=Excellent, Don't Know)
24	Please rate how quickly pages load on this site.
25	Please rate the consistency of speed from page to page on this site.
26	Please rate the ability to load pages without getting error messages on this site.

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Sheet 2: Custom Questions

Model Instance Name:			red & strike-through: DELETE
EPA v5			underlined & italicized: RE-ORDER
MID: NUYIJoZgFVRpJVwM91YhEg4C			pink: ADDITION
Date:	7/17/2014		blue + -->: REWORDING
EPA v5 CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Label
MAC5331Q001		For this visit to the EPA Web site, which of the following best describes you?	Represent business (includes consultant)		Radio Button One Up Vertical	Single	Y	Skip Logic Group	Role
			Concerned citizen/consumer
			Educator (teacher, professor, librarian)
			Student
			Scientist
			Parent/adult helping a child
			Non-profit, community group
			Government employee (non-EPA)
			EPA employee
			Other, please specify:	C
MAC5331Q002	C	Please specify your role in visiting this website:			Text area, no char limit	Single	N	Skip Logic Group	Other Role
MAC5331Q003		How frequently do you use the EPA.gov Web site?	Daily		Radio Button One Up Vertical	Single	Y		Frequency
			Weekly
			Monthly
			A few times a year
			About once a year
			This is my first time
MAC5331Q004		Once you arrived on the site today, how did you look for information? (Please select all that apply.)	The EPA.gov search box (basic search box in the upper right hand corner of the homepage)	A, Z	Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Look for Info
			The EPA.gov advanced search feature	A, Z
			Left navigation bar	D
			Clicked on links within the page	D
			A-Z Index	D
			Other, please specify:	B, D
MAC5331Q005	B	The other way I looked for information was:			Text area, no char limit	Single	N	Skip Logic Group	OE_Look for Info
MAC5331Q006	A	Which of the following best describes your experience with the Search Tools?	I did not encounter any difficulties/search worked well		Checkbox, one-up vertical	Multi	N	Skip Logic Group	Search Tools
			Returned too many results or required too many refinements
			Returned results that were not relevant to my topic
			Returned results that were similar/redundant
			I was not sure what words to use in my search
			Search returned zero results
			Other, please specify:	C
MAC5331Q007	C	Please describe your experience with the search tool:			Text area, no char limit	Single	N	Skip Logic Group	Other Search Tool
MAC5331Q008	Z	What search terms did you use?			Text area, no char limit		N	Skip Logic Group	OE_Search Terms
MAC5331Q009	D	Excluding search, did you have any of following navigation difficulties:	I did not have difficulty navigating the page		Checkbox, one-up vertical	Multi	N	Skip Logic Group	Navigation Difficulties
			Could not navigate back to previous information
			Would often feel lost, not know where I was
			Links did not take me where I expected
			Links/labels are difficult to understand
			Too many links or navigational choices
			Had technical difficulties (e.g. broken links, error messages)
			Other (excluding search difficulties)	E
MAC5331Q010	E	Excluding search, please describe the difficulty you had with navigating the site today:			Text area, no char limit	Single	N	Skip Logic Group	OE_Nav
MAC5331Q011		Why did you visit the EPA.gov site today? (Please check all that apply):	Learn about/research:		Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Why Visit
			Find something specific:	Y
			Submit information to the EPA:	X
			Other, please specify:	A
MAC5331Q012	A	Please specify why you visited the EPA.gov site today:			Text area, no char limit	Single	N	Skip Logic Group	Other Why
MAC5331Q013	Z	Please specify what you came to learn about/research:	One or more environmental issues		Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Research Topics
			An environmental issue in my local area
			A cleanup site, a facility or other specific property
			What EPA is doing
			What I can do
			EPA’s organization
			One or more EPA partnerships
			EPA research
			One or more laws or regulations
			How to comply with laws and regulations
			Other
MAC5331Q014	Y	Please specify what specific information you were looking for today:	EPA contacts (phone numbers, names of staffers)		Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Specific Info
			A particular report, guidance document, booklet or other publication
			Data/statistics/scientific methods/models
			Forms
			An EPA permit or registration number
			Educational materials/lesson plans/projects for kids or students
			Training materials/webinars/tutorials
			Job opportunities currently available
			Grants and contracts opportunities currently available
			Other
MAC5331Q015	X	Please specify what information you came to submit:	Comment on a regulation		Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Submitted Info
			Comment on a report or document other than a regulation
			Report a spill or other problem
			Data or forms
			Other
MAC5331Q016		Which of the following topics best describes the information you wanted today?	Air pollution		Radio Button One Up Vertical	Single	Y	Skip Logic Group	Reason for Visit
			Asbestos
			Careers/jobs/internships at EPA
			Chemicals
			Cleanups/remediation/Superfund
			Climate change/global warming/greenhouse gases/carbon footprint
			Energy/fuels
			Green living
			Hazardous waste
			Lead, mercury, metals
			Mold
			Pesticides
			Radiation
			Radon
			Recycling
			Water quality/water pollution/watersheds/wetlands
			Other, please specify:	A
MAC5331Q017	A	Please specify the other topic that best describes the reason for your visit.			Text area, no char limit	Single	N	Skip Logic Group	Other Topic looking For
MAC5331Q018		Did you find the information you were looking for today?	Yes		Radio button, one-up vertical	Single	Y	Skip Logic Group	Find What Looking For
			Partially	A
			No	A
MAC5331Q019	A	What couldn't you find?			Text area, no char limit	Single	N	Skip Logic Group	Did Not Find
MAC5331Q020		Did you interact with any of the following applications?	AIRNOW	B	Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Applications
			Envirofacts	B
			Toxic Release Inventory (TRI) Explorer	B
			MyEnvironment	B
			Enviromapper	B
			Online Tracking Information System (OTIS)	B
			Enforcement and Compliance History Online	B
			Integrated Grants Management System (IGMS)	B
			Storage and Retrieval (STORET) for Water Quality Data	B
			I did not interact with any applications
			Other	A, B
MAC5331Q021	A	What other application did you interact with on the website today?			Text area, no char limit		N	Skip Logic Group	Other_Applicatiosn
MAC5331Q022	B	What was your experience like with the application(s)? Please provide as much detail as possible.			Text area, no char limit		N	Skip Logic Group	Other_Applicatiosn
MAC5331Q023		If you could make one improvement to EPA.gov, what would it be?			Text area, no char limit	Single	N		OE_Improvement

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Sheet 3: Custom Questions (7-22-14 B)

Model Instance Name:			red & strike-through: DELETE
EPA v5			underlined & italicized: RE-ORDER
MID: NUYIJoZgFVRpJVwM91YhEg4C			pink: ADDITION
Date:	7/17/2014		blue + -->: REWORDING
EPA v5 CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Label
MAC5331Q001		For this visit to the EPA Web site, which of the following best describes you?	Represent business (includes consultant)		Radio Button One Up Vertical	Single	Y	Skip Logic Group	Role
			Concerned citizen/consumer
			Educator (teacher, professor, librarian)
			Student
			Scientist
			Parent/adult helping a child
			Non-profit, community group
			Government employee (non-EPA)
			EPA employee
			Other, please specify:	C
MAC5331Q002	C	Please specify your role in visiting this website:			Text area, no char limit	Single	N	Skip Logic Group	Other Role
MAC5331Q003		How frequently do you use the EPA.gov Web site?	Daily		Radio Button One Up Vertical	Single	Y		Frequency
			Weekly
			Monthly
			A few times a year
			About once a year
			This is my first time
MAC5331Q004		Once you arrived on the site today, how did you look for information? (Please select all that apply.)	The EPA.gov search box (basic search box in the upper right hand corner of the homepage)	A, Z	Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Look for Info
			The EPA.gov advanced search feature	A, Z
			Left navigation bar	D
			Clicked on links within the page	D
			A-Z Index	D
			Other, please specify:	B, D
MAC5331Q005	B	The other way I looked for information was:			Text area, no char limit	Single	N	Skip Logic Group	OE_Look for Info
MAC5331Q006	A	Which of the following best describes your experience with the Search Tools?	I did not encounter any difficulties/search worked well		Checkbox, one-up vertical	Multi	N	Skip Logic Group	Search Tools
			Returned too many results or required too many refinements
			Returned results that were not relevant to my topic
			Returned results that were similar/redundant
			I was not sure what words to use in my search
			Search returned zero results at all
			Other, please specify:	C
MAC5331Q007	C	Please describe your experience with the search tool:			Text area, no char limit	Single	N	Skip Logic Group	Other Search Tool
MAC5331Q008	Z	What search terms did you use?			Text area, no char limit		N	Skip Logic Group	OE_Search Terms
MAC5331Q009	D	Excluding search, did you have any of following navigation difficulties:	I did not have difficulty navigating the page		Checkbox, one-up vertical	Multi	N	Skip Logic Group	Navigation Difficulties
			Could not navigate back to previous information
			Would often feel lost, not know where I was
			Links did not take me where I expected
			Links/labels are difficult to understand
			Too many links or navigational choices
			Had technical difficulties (e.g. broken links, error messages)
			Other (excluding search difficulties)	E
MAC5331Q010	E	Excluding search, please describe the difficulty you had with navigating the site today:			Text area, no char limit	Single	N	Skip Logic Group	OE_Nav
MAC5331Q011		Why did you visit the EPA.gov site today? (Please check all that apply):	Learn about/research:		Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Why Visit
			Find something specific:	Y
			Submit information to the EPA:	X
			Other, please specify:	A
MAC5331Q012	A	Please specify why you visited the EPA.gov site today:			Text area, no char limit	Single	N	Skip Logic Group	Other Why
MAC5331Q013	Z	Please specify what you came to learn about/research:	One or more environmental issues		Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Research Topics
			An environmental issue in my local area
			A cleanup site, a facility or other specific property
			What EPA is doing
			What I can do
			EPA’s organization
			One or more EPA partnerships
			EPA research
			One or more laws or regulations
			How to comply with laws and regulations
			Other
MAC5331Q014	Y	Please specify what specific information you were looking for today:	EPA contacts (phone numbers, names of staffers)		Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Specific Info
			A particular report, guidance document, booklet or other publication
			Data/statistics/scientific methods/models
			Forms
			An EPA permit or registration number
			Educational materials/lesson plans/projects for kids or students
			Training materials/webinars/tutorials
			Job opportunities currently available
			Grants and contracts opportunities currently available
			Other
MAC5331Q015	X	Please specify what information you came to submit:	Comment on a regulation		Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Submitted Info
			Comment on a report or document other than a regulation
			Report a spill or other problem
			Data or forms
			Other
MAC5331Q016		Which of the following topics best describes the information you wanted today?	Air pollution		Radio Button One Up Vertical	Single	Y	Skip Logic Group	Reason for Visit
			Asbestos
			Careers/jobs/internships at EPA
			Chemicals
			Cleanups/remediation/Superfund
			Climate change/global warming/greenhouse gases/carbon footprint
			Energy/fuels
			Green living
			Hazardous waste
			Lead, mercury, metals
			Mold
			Pesticides
			Radiation
			Radon
			Recycling
			Water quality/water pollution/watersheds/wetlands
			Other, please specify:	A
MAC5331Q017	A	Please specify the other topic that best describes the reason for your visit.			Text area, no char limit	Single	N	Skip Logic Group	Other Topic looking For
MAC5331Q018		Did you find the information you were looking for today?	Yes		Radio button, one-up vertical	Single	Y	Skip Logic Group	Find What Looking For
			Partially	A
			No	A
MAC5331Q019	A	What couldn't you find?			Text area, no char limit	Single	N	Skip Logic Group	Did Not Find
MAC5331Q020		Did you interact with any of the following applications?	AIRNOW	B	Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Applications
			Envirofacts	B
			Toxic Release Inventory (TRI) Explorer	B
			MyEnvironment	B
			Enviromapper	B
			Online Tracking Information System (OTIS)	B
			Enforcement and Compliance History Online	B
			Integrated Grants Management System (IGMS)	B
			Storage and Retrieval (STORET) for Water Quality Data	B
			I did not interact with any applications
			Other	A, B
MAC5331Q021	A	What other application did you interact with on the website today?			Text area, no char limit		N	Skip Logic Group	Other_Applicatiosn
MAC5331Q022	B	What was your experience like with the application(s)? Please provide as much detail as possible.			Text area, no char limit		N	Skip Logic Group	Other_Applicatiosn
MAC5331Q023		If you could make one improvement to EPA.gov, what would it be?			Text area, no char limit	Single	N		OE_Improvement

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Sheet 4: Custom Questions (7-22-14)

Model Instance Name:			red & strike-through: DELETE
EPA v5			underlined & italicized: RE-ORDER
MID: NUYIJoZgFVRpJVwM91YhEg4C			pink: ADDITION
Date:	7/17/2014		blue + -->: REWORDING
EPA v5 CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Label
MAC5331Q001		For this visit to the EPA Web site, which of the following best describes you?	Represent business (includes consultant)		Radio Button One Up Vertical	Single	Y	Skip Logic Group	Role
			Concerned citizen/consumer
			Educator (teacher, professor, librarian)
			Student
			Scientist
			Parent/adult helping a child
			Non-profit, community group
			Government employee (non-EPA)
			EPA employee
			Other, please specify:	C
MAC5331Q002	C	Please specify your role in visiting this website:			Text area, no char limit	Single	N	Skip Logic Group	Other Role
MAC5331Q003		How frequently do you use the EPA.gov Web site?	Daily		Radio Button One Up Vertical	Single	Y		Frequency
			Weekly
			Monthly
			A few times a year
			About once a year
			This is my first time
MAC5331Q004		Once you arrived on the site today, how did you look for information? (Please select all that apply.)	The EPA.gov search box (basic search box in the upper right hand corner of the homepage)	A, Z	Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Look for Info
			The EPA.gov advanced search feature	A, Z
			Left navigation bar	D
			Clicked on links within the page	D
			A-Z Index	D
			Other, please specify:	B, D
MAC5331Q005	B	The other way I looked for information was:			Text area, no char limit	Single	N	Skip Logic Group	OE_Look for Info
MAC5331Q006	A	Which of the following best describes your experience with the Search Tools?	I did not encounter any difficulties/search worked well		Checkbox, one-up vertical	Multi	N	Skip Logic Group	Search Tools
			Returned too many results or required too many refinements
			Returned results that were not relevant to my topic
			Returned results that were similar/redundant
			I was not sure what words to use in my search
			Search returned no zero results at all
			Other, please specify:	C
MAC5331Q007	C	Please describe your experience with the search tool:			Text area, no char limit	Single	N	Skip Logic Group	Other Search Tool
MAC5331Q008	Z	What search terms did you use?			Text area, no char limit		N	Skip Logic Group	OE_Search Terms
MAC5331Q009	D	Excluding search, did you have any of following navigation difficulties:	I did not have difficulty navigating the page		Checkbox, one-up vertical	Multi	N	Skip Logic Group	Navigation Difficulties
			Could not navigate back to previous information
			Would often feel lost, not know where I was
			Links did not take me where I expected
			Links/labels are difficult to understand
			Too many links or navigational choices
			Had technical difficulties (e.g. broken links, error messages)
			Other (excluding search difficulties)	E
MAC5331Q010	E	Excluding search, please describe the difficulty you had with navigating the site today:			Text area, no char limit	Single	N	Skip Logic Group	OE_Nav
MAC5331Q011		Why did you visit the EPA.gov site today? (Please check all that apply):	Learn about/research:		Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Why Visit
			Find something specific:	Y
			Submit information to the EPA:	X
			Other, please specify:	A
MAC5331Q012	A	Please specify why you visited the EPA.gov site today:			Text area, no char limit	Single	N	Skip Logic Group	Other Why
MAC5331Q013	Z	Please specify what you came to learn about/research:	One or more environmental issues		Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Research Topics
			An environmental issue in my local area
			A cleanup site, a facility or other specific property
			What EPA is doing
			What I can do
			EPA’s organization
			One or more EPA partnerships
			EPA research
			One or more laws or regulations
			How to comply with laws and regulations
			Other
MAC5331Q014	Y	Please specify what specific information you were looking for today:	EPA contacts (phone numbers, names of staffers)		Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Specific Info
			A particular report, guidance document, booklet or other publication
			Data/statistics/scientific methods/models
			Forms
			An EPA permit or registration number
			Educational materials/lesson plans/projects for kids or students
			Training materials/webinars/tutorials
			Job opportunities currently available
			Grants and contracts opportunities currently available
			Other
MAC5331Q015	X	Please specify what information you came to submit:	Comment on a regulation		Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Submitted Info
			Comment on a report or document other than a regulation
			Report a spill or other problem
			Data or forms
			Other
MAC5331Q016		Which of the following topics best describes the information you wanted today?	Air pollution		Radio Button One Up Vertical	Single	Y	Skip Logic Group	Reason for Visit
			Asbestos
			Careers/jobs/internships at EPA
			Chemicals
			Cleanups/remediation/Superfund
			Climate change/global warming/greenhouse gases/carbon footprint
			Energy/fuels
			Green living
			Hazardous waste
			Lead, mercury, metals
			Mold
			Pesticides
			Radiation
			Radon
			Recycling
			Water quality/water pollution/watersheds/wetlands
			Other, please specify:	A
MAC5331Q017	A	Please specify the other topic that best describes the reason for your visit.			Text area, no char limit	Single	N	Skip Logic Group	Other Topic looking For
MAC5331Q018		Did you find the information you were looking for today?	Yes		Radio button, one-up vertical	Single	Y	Skip Logic Group	Find What Looking For
			Partially	A
			No	A
MAC5331Q019	A	What couldn't you find?			Text area, no char limit	Single	N	Skip Logic Group	Did Not Find
MAC5331Q020		Did you interact with any of the following applications?	AIRNOW	B	Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Applications
			Envirofacts	B
			Toxic Release Inventory (TRI) Explorer	B
			MyEnvironment	B
			Enviromapper	B
			Online Tracking Information System (OTIS)	B
			Enforcement and Compliance History Online	B
			Integrated Grants Management System (IGMS)	B
			Storage and Retrieval (STORET) for Water Quality Data	B
			I did not interact with any applications
			Other	A, B
MAC5331Q021	A	What other application did you interact with on the website today?			Text area, no char limit		N	Skip Logic Group	Other_Applicatiosn
MAC5331Q022	B	What was your experience like with the application(s)? Please provide as much detail as possible.			Text area, no char limit		N	Skip Logic Group	Other_Applicatiosn
MAC5331Q023		If you could make one improvement to EPA.gov, what would it be?			Text area, no char limit	Single	N		OE_Improvement

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Sheet 5: Types

Types		Instructions
Text field, <100 char		Randomize
Text area, no char limit		Shared
Drop down, select one		OPS Group
Radio button, one-up vertical		Matrix Group
Radio button, two-up vertical		Rank Group
Radio button, three-up vertical		Comparative Matrix Group
Radio button, scale, has don't know		Skip Logic Group
Radio button, scale, no don't know		Multiple Lists Group
Checkbox, one-up vertical		Anchor Answer Choice
Checkbox, two-up vertical		Partitioned
Checkbox, three-up vertical		Adjust Template/Style Sheet