Model Instance Name: |
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HHS Grants |
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MID: |
Existing Measure - Please fill in; New Measure - DOT will fill in |
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Date: |
12/28/2009 |
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Model questions utilize the ACSI methodology to determine scores and impacts |
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ELEMENTS (drivers of satisfaction) |
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CUSTOMER SATISFACTION |
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FUTURE BEHAVIORS |
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Content (1=Poor, 10=Excellent, Don't Know) |
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Satisfaction (1=Poor, 10=Excellent) |
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Likelihood to Return (1=Not Very Likely, 10=Very Likely) |
1 |
Please rate the accuracy of information on this site. |
23 |
What is your overall satisfaction with this site? |
26 |
How likely are you to return to this site? |
2 |
Please rate the quality of information on this site. |
24 |
How well does this site meet your expectations? |
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Recommend (1=Not Very Likely, 10=Very Likely) |
3 |
Please rate the freshness of content on this site. |
25 |
How does this site compare to your idea of an ideal website? |
27 |
How likely are you to recommend this site to someone else? |
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Functionality (1=Poor, 10=Excellent, Don't Know) |
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Primary Resource (1=Not Very Likely, 10=Very Likely) |
4 |
Please rate the usefulness of the services provided on this site. |
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How likely are you to use this site as your primary resource? |
5 |
Please rate the convenience of the services on this site. |
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6 |
Please rate the ability to accomplish what you wanted to on this site. |
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Look and Feel (1=Poor, 10=Excellent, Don't Know) |
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7 |
Please rate the ease of reading this site. |
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8 |
Please rate the clarity of site organization. |
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9 |
Please rate the clean layout of this site. |
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Navigation (1=Poor, 10=Excellent, Don't Know) |
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10 |
Please rate the degree to which the number of steps to get where you want is acceptable. |
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11 |
Please rate the ability to find information you want on this site. |
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12 |
Please rate the clarity of site map/directory. |
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13 |
Please rate the ease of navigation on this site. |
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Site Performance (1=Poor, 10=Excellent, Don't Know) |
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14 |
Please rate the speed of loading the page on this site. |
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15 |
Please rate the consistency of speed on this site. |
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16 |
Please rate the reliability of site performance on this site. |
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Registration (1=Poor, 10=Excellent, Don't Know) |
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17 |
Please rate how easy it is to register on this site. |
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18 |
Please rate the clarity of the instructions for registration on this site. |
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19 |
Please rate the ease of choosing/modifying your password on this site. |
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Tasks and Transactions (1=Poor, 10=Excellent, Don't Know) |
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20 |
Please rate the ease of completing task(s) on this site. |
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21 |
Please rate the degree of privacy in completing tasks on this site. |
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22 |
Please rate the verification of task completion on this site. |
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Please rate the availability of help with questions or problems on this site. |
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Search (1=Poor, 10=Excellent, Don't Know) |
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23 |
Please rate the usefulness of search results on this site. |
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24 |
Please rate how this site provides comprehensive search results. |
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25 |
Please rate the organization of search results on this site. |
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26 |
Please rate how the search feature helps you to narrow the results to find the information you want. |
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Model Instance Name: |
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red & strike-through: DELETE |
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HHS Grants |
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underlined & italicized: RE-ORDER |
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MID: |
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xgVRJAYcYNFtpp5Jkc1Jdg== |
pink: ADDITION |
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Date: |
5/16/2013 |
blue + -->: REWORDING |
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HHS Grants CUSTOM QUESTION LIST |
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QID (Group ID) |
Skip Logic Label |
Question Text |
Answer Choices (limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required Y/N |
Special Instructions |
25 character limit. Leave blank if you want DOT to fill this part out.
CQ Label |
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C235 |
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How frequently do you visit this site? |
First time |
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Drop down, select one |
Single |
Y |
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Frequency of Visit |
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More than once a day |
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Daily |
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About once a week |
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About once a month |
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Every 6 months or less |
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C6818 |
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How would you classify the type of organization you represent? |
Individual seeking personal financial assistance (paying off debt, small business loan) |
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Drop down, select one |
S |
Y |
Skip Logic Group |
Organization Type |
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Individual seeking federal funding based on a Funding Opportunity Number (FON) |
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City government |
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County government |
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State government |
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Tribal organization |
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Research institution (non-academic) |
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Academic institution (such as a college or university) |
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Faith-based organization |
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Non-profit organization |
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Public housing authority |
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For profit organization |
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Other - Grant proposal writer, consultant, etc. (those who do not have authorization to submit grant applications via Grants.gov) |
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Federal grant-making agency (agencies who publish and post grant opportunities on Grants.gov) |
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Other, please specify |
A |
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C792 |
A |
Other organization type: |
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Text area, no char limit |
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N |
Skip Logic Group |
Other Org Type |
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AED10617 |
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What is your main role for your organization when you visit Grants.gov? |
Search for grant opportunities |
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Drop down, select one |
s |
y |
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Main Role for Org |
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Assess the opportunities once identified |
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Gather necessary information and fill in grant application forms |
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Write grant proposals |
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Review the forms and applications for completion or authentication |
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Handle the budgeting and financial matters related to the grants process |
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Submit the application to the grant-making agency |
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Maintain IT systems related to grants (S2S) |
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Write grant application requests |
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Find grant applications |
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Other |
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AED10618 |
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What best describes your primary reason for visiting the site today? |
Submit a grant application |
B, R, S, T, O, P, Q |
Drop down, select one |
S |
Y |
Skip Logic Group |
Primary Reason for Visit |
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Download a grant application package |
B, U, V, W |
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Search for grant opportunities |
D, Z, Y, X |
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Track a grant application package |
D |
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Browse the site to learn more about Grants.gov |
D |
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Other |
C,D |
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AED10620 |
B |
If you called the contact center, please rate your experience: 1 to 5 poor/excellent |
1 = Poor |
D |
Radio button, scale, has don't know |
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Skip Logic Group |
App Process Rating |
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2 |
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3 |
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4 |
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5 = Excellent |
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Don't Know |
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AED10621 |
C |
What other reason best describes your primary reason for visiting the site today? |
Sign-up to be notified via email about updated opportunity postings |
D |
Radio button, one-up vertical |
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Skip Logic Group |
Other Reason for Visit |
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Research information to learn about or train others about Grants.gov |
D |
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Find resources to train others about Grants.gov |
D |
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Publish grant opportunities |
D |
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Find examples of how other agencies use Grants.gov (Outreach Conducted, Forms Developed, Application Packages Published) |
D |
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Become an authorized organizational representative (AOR) |
D |
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Other |
D |
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AED10622 |
D |
How did you look for information today? (please select all that apply) |
Grants.gov Google Search |
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Checkbox, one-up vertical |
M |
Y |
Skip Logic Group |
Search Method |
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Basic Search (keyword) |
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Browse by category |
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Browse by agency |
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Advanced Search |
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I did not search for grants today |
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LON0030360 |
Z |
How would you rate your search for grant opportunities experience with grants.gov? |
1 = Poor |
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Radio button, scale, has don't know |
S |
N |
Skip Logic Group |
Search Scale |
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2 |
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3 |
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4 |
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5 = Excellent |
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Don't know |
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LON0030361 |
Y |
What challenges (if any) do you have with searching for grants opportunities on grants.gov? |
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Text area, no char limit |
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N |
Skip Logic Group |
OE_Search Challenges |
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LON0030362 |
X |
What improvements (if any) would you like to see with the grants.gov search capability? |
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Text area, no char limit |
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N |
Skip Logic Group |
OE_Search Improve |
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LON0030363 |
W |
How would you rate your experience with accessing, downloading, and filling out the application packages? |
1 = Poor |
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Radio button, scale, has don't know |
S |
N |
Skip Logic Group |
App Pkg Scale |
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2 |
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3 |
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4 |
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5 = Excellent |
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Don't know |
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LON0030364 |
V |
What challenges (if any) do you have with the grants.gov application packages? |
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Text area, no char limit |
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N |
Skip Logic Group |
OE_App Pkg Challenges |
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LON0030365 |
U |
What improvements (if any) would you like to see with the grants.gov application package? |
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Text area, no char limit |
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N |
Skip Logic Group |
OE_App Pkg Improve |
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LON0030366 |
R |
How would your rate your registration process to submit grant applications to grants.gov? |
1 = Poor |
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Radio button, scale, has don't know |
S |
N |
Skip Logic Group |
Reg Proc Scale |
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2 |
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3 |
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4 |
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5 = Excellent |
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Don't know |
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LON0030367 |
S |
What challenges (if any) do you have with the grants.gov registration process? |
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Text area, no char limit |
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N |
Skip Logic Group |
OE_Reg Proc Challenges |
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LON0030368 |
T |
What improvements (if any) would you like to see with the grants.gov registration process? |
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Text area, no char limit |
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N |
Skip Logic Group |
OE_Reg Proc Improve |
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LON0030369 |
O |
How would your rate your overall experience with submitting grant applications for grant opportunities with grants.gov? |
1 = Poor |
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Radio button, scale, has don't know |
S |
N |
Skip Logic Group |
App Submit Scale |
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2 |
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3 |
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5 = Excellent |
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Don't know |
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LON0030370 |
P |
What challenges (if any) do you have with the grants.gov application process? |
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Text area, no char limit |
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N |
Skip Logic Group |
OE_App Submit Challenges |
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LON0030371 |
Q |
What improvements (if any) would you like to see with the grants.gov grant application process? |
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Text area, no char limit |
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N |
Skip Logic Group |
OE_App Submit Improve |
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C6885 |
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Did you find what you were looking for? |
Yes |
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Drop down, select one |
S |
Y |
Skip Logic Group |
Found Information |
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No - please specify: |
A |
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Partially |
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I wasn't looking for anything in particular |
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CRJO00123 |
A |
What were you looking for? |
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Text area, no char limit |
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Skip Logic Group |
Information Seeking |
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AGGR901 |
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Please describe your experience with navigation on this site today. |
I had no difficulty browsing on this site |
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Radio button, one-up vertical |
S |
Y |
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Experience with Navigation |
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Could not navigate back to previous information |
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Would often feel lost, not know where I was |
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Links did not take me where I expected |
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Links/labels are difficult to understand |
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Too many links or navigational choices |
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Had technical difficulties (e.g. broken link) |
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AGGR801 |
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If you used the search feature of the site today to find your information, what was your experience with the search functionality? |
I did not encounter any difficulties |
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Radio button, one-up vertical |
S |
Y |
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Experience with Search |
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Search results were helpful |
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Search results were not helpful |
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Returned too many results |
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Returned not enough results |
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Returned no results |
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Returned results that were too similar/redundant |
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Results were not relevant to my search |
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I did not use the search feature today |
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LON0030376 |
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How would your rate your overall experience with navigating the website and using the guides and instructions provided by grants.gov? |
1 = Poor |
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Radio button, scale, has don't know |
S |
N |
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Nav Exp Scale |
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2 |
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5 = Excellent |
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Don't know |
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LON0030377 |
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What challenges (if any) do you have with the overall grants.gov website, user guides, and instructions? |
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Text area, no char limit |
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N |
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OE_Nav Exp Challenges |
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LON0030378 |
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What improvements (if any) would you like to see with the grants.gov website, user guides, and instructions? |
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Text area, no char limit |
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N |
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OE_Nav Exp Improve |
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LON0030379 |
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What kind of additional functions (if any), would you like to see on grants.gov that are currently not offered? |
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Text area, no char limit |
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N |
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OE_Add Functionality |
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LON0030380 |
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General comments regarding grants.gov. |
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Text area, no char limit |
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N |
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OE_Gen Comments |
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Model Instance Name: |
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red & strike-through: DELETE |
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HHS Grants |
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underlined & italicized: RE-ORDER |
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MID: |
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|
pink: ADDITION |
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Date: |
5/16/2013 |
blue + -->: REWORDING |
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|
HHS Grants CUSTOM QUESTION LIST |
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QID (Group ID) |
Skip Logic Label |
Question Text |
Answer Choices (limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required Y/N |
Special Instructions |
25 character limit. Leave blank if you want DOT to fill this part out.
CQ Label |
|
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C235 |
|
How frequently do you visit this site? |
First time |
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Drop down, select one |
Single |
Y |
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Frequency of Visit |
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More than once a day |
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Daily |
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About once a month |
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Every 6 months or less |
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C6818 |
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How would you classify the type of organization you represent? |
Individual seeking personal financial assistance (paying off debt, small business loan) |
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Drop down, select one |
S |
Y |
Skip Logic Group |
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Individual seeking federal funding based on a Funding Opportunity Number (FON) |
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City government |
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County government |
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Research institution (non-academic) |
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Other - Grant proposal writer, consultant, etc. (those who do not have authorization to submit grant applications via Grants.gov) |
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Federal grant-making agency (agencies who publish and post grant opportunities on Grants.gov) |
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Other, please specify |
A |
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C792 |
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Other organization type: |
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Other Org Type |
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AED10617 |
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What is your main role for your organization when you visit Grants.gov? |
Search for grant opportunities |
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Drop down, select one |
s |
y |
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Main Role for Org |
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Assess the opportunities once identified |
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Gather necessary information and fill in grant application forms |
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Write grant proposals |
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Review the forms and applications for completion or authentication |
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Handle the budgeting and financial matters related to the grants process |
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Submit the application to the grant-making agency |
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Maintain IT systems related to grants (S2S) |
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Write grant application requests |
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Find grant applications |
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Other |
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AED10618 |
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What best describes your primary reason for visiting the site today? |
Submit a grant application |
B, R, S, T, O, P, Q |
Drop down, select one |
S |
Y |
Skip Logic Group |
Primary Reason for Visit |
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Download a grant application package |
B, U, V, W |
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Search for grant opportunities |
D, Z, Y, X |
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Track a grant application package |
D |
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Browse the site to learn more about Grants.gov |
D |
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Other |
C,D |
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B |
What was your experience with the application process today? |
open end |
B |
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App Process Experience |
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B |
If you called the contact center, please rate your experience: 1 to 5 poor/excellent |
1 = Poor |
D |
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5 = Excellent |
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Don't Know |
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C |
What other reason best describes your primary reason for visiting the site today? |
Sign-up to be notified via email about updated opportunity postings |
D |
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Skip Logic Group |
Other Reason for Visit |
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Research information to learn about or train others about Grants.gov |
D |
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Find resources to train others about Grants.gov |
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Publish grant opportunities |
D |
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Find examples of how other agencies use Grants.gov (Outreach Conducted, Forms Developed, Application Packages Published) |
D |
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Become an authorized organizational representative (AOR) |
D |
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Other |
D |
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D |
How did you look for information today? (please select all that apply) |
Grants.gov Google Search |
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Checkbox, one-up vertical |
M |
Y |
Skip Logic Group |
Search Method |
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Basic Search (keyword) |
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Browse by category |
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Browse by agency |
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Advanced Search |
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I did not search for grants today |
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Z |
How would you rate your search for grant opportunities experience with grants.gov? |
1 = Poor |
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Radio button, one-up vertical |
S |
N |
Skip Logic Group |
Search Scale |
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5 = Excellent |
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Don't know |
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Y |
What challenges (if any) do you have with searching for grants opportunities on grants.gov? |
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Text area, no char limit |
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N |
Skip Logic Group |
OE_Search Challenges |
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X |
What improvements (if any) would you like to see with the grants.gov search capability? |
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Text area, no char limit |
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N |
Skip Logic Group |
OE_Search Improve |
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W |
How would you rate your experience with accessing, downloading, and filling out the application packages? |
1 = Poor |
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Radio button, one-up vertical |
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N |
Skip Logic Group |
App Pkg Scale |
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5 = Excellent |
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Don't know |
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V |
What challenges (if any) do you have with the grants.gov application packages? |
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Text area, no char limit |
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N |
Skip Logic Group |
OE_App Pkg Challenges |
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U |
What improvements (if any) would you like to see with the grants.gov application package? |
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Text area, no char limit |
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N |
Skip Logic Group |
OE_App Pkg Improve |
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R |
How would your rate your registration process to submit grant applications to grants.gov? |
1 = Poor |
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Radio button, one-up vertical |
S |
N |
Skip Logic Group |
Reg Proc Scale |
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5 = Excellent |
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Don't know |
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S |
What challenges (if any) do you have with the grants.gov registration process? |
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Text area, no char limit |
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N |
Skip Logic Group |
OE_Reg Proc Challenges |
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T |
What improvements (if any) would you like to see with the grants.gov registration process? |
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Text area, no char limit |
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N |
Skip Logic Group |
OE_Reg Proc Improve |
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O |
How would your rate your overall experience with submitting grant applications for grant opportunities with grants.gov? |
1 = Poor |
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Radio button, one-up vertical |
S |
N |
Skip Logic Group |
App Submit Scale |
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5 = Excellent |
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Don't know |
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P |
What challenges (if any) do you have with the grants.gov application process? |
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Text area, no char limit |
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N |
Skip Logic Group |
OE_App Submit Challenges |
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Q |
What improvements (if any) would you like to see with the grants.gov grant application process? |
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Text area, no char limit |
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N |
Skip Logic Group |
OE_App Submit Improve |
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C6885 |
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Did you find what you were looking for? |
Yes |
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Drop down, select one |
S |
Y |
Skip Logic Group |
Found Information |
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No - please specify: |
A |
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Partially |
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I wasn't looking for anything in particular |
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CRJO00123 |
A |
What were you looking for? |
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Text area, no char limit |
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Skip Logic Group |
Information Seeking |
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AGGR901 |
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Please describe your experience with navigation on this site today. |
I had no difficulty browsing on this site |
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Radio button, one-up vertical |
S |
Y |
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Experience with Navigation |
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Could not navigate back to previous information |
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Would often feel lost, not know where I was |
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Links did not take me where I expected |
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Links/labels are difficult to understand |
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Too many links or navigational choices |
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Had technical difficulties (e.g. broken link) |
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AGGR801 |
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If you used the search feature of the site today to find your information, what was your experience with the search functionality? |
I did not encounter any difficulties |
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Radio button, one-up vertical |
S |
Y |
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Experience with Search |
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Search results were helpful |
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Search results were not helpful |
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Returned too many results |
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Returned not enough results |
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Returned no results |
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Returned results that were too similar/redundant |
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Results were not relevant to my search |
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I did not use the search feature today |
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How would your rate your overall experience with navigating the website and using the guides and instructions provided by grants.gov? |
1 = Poor |
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Radio button, one-up vertical |
S |
N |
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Nav Exp Scale |
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5 = Excellent |
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Don't know |
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What challenges (if any) do you have with the overall grants.gov website, user guides, and instructions? |
|
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Text area, no char limit |
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N |
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OE_Nav Exp Challenges |
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What improvements (if any) would you like to see with the grants.gov website, user guides, and instructions? |
|
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Text area, no char limit |
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N |
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OE_Nav Exp Improve |
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What kind of additional functions (if any), would you like to see on grants.gov that are currently not offered? |
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Text area, no char limit |
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N |
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OE_Add Functionality |
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General comments regarding grants.gov. |
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Text area, no char limit |
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N |
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OE_Gen Comments |
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Model Instance Name: |
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red & strike-through: DELETE |
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HHS Grants |
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underlined & italicized: RE-ORDER |
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MID: |
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pink: ADDITION |
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Date: |
12/28/2009 |
blue + -->: REWORDING |
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HHS Grants CUSTOM QUESTION LIST |
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QID (Group ID) |
Skip Logic Label |
Question Text |
Answer Choices (limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required Y/N |
Special Instructions |
25 character limit. Leave blank if you want DOT to fill this part out.
CQ Label |
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C235 |
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How frequently do you visit this site? |
First time |
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Drop down, select one |
Single |
Y |
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Frequency of Visit |
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More than once a day |
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Daily |
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About once a week |
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About once a month |
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Every 6 months or less |
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C6818 |
|
How would you classify the type of organization you represent? |
Individual seeking personal financial assistance (paying off debt, small business loan) |
|
Drop down, select one |
S |
Y |
|
Organization Type |
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Individual seeking federal funding based on a Funding Opportunity Number (FON) |
|
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City government |
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County government |
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State government |
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Tribal organization |
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Research institution (non-academic) |
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Academic institution (such as a college or university) |
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Faith-based organization |
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Non-profit organization |
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Public housing authority |
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For profit organization |
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Other - Grant proposal writer, consultant, etc. (those who do not have authorization to submit grant applications via Grants.gov) |
|
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Federal grant-making agency (agencies who publish and post grant opportunities on Grants.gov) |
|
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Other, please specify |
A |
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C792 |
A |
Other organization type: |
|
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Text area, no char limit |
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N |
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Other Org Type |
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CRJO00001 |
|
What is your role in the granting process for your organization? |
Search for grant opportunities |
|
Checkbox, one-up vertical |
M |
Y |
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|
Assess the opportunities once identified |
|
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Gather necessary information and fill in grant application forms |
|
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Write grant proposals |
|
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Review the forms and applications for completion or authentication |
|
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Handle the budgeting and financial matters related to the grants process |
|
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Submit the application to the granting agency |
|
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Maintain IT systems related to grants |
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Write grant application requests |
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Post or distribute grant application requests to potential applicants |
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Collect grant applications |
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Review grant applications |
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Participate in the selection of the awardee(s) |
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Oversee the grant function/set policy |
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Other, please specify: |
A |
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CRJO00002 |
A |
Other role in granting process: |
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Text area, no char limit |
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N |
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What is your main role for your organization when you visit Grants.gov? |
Search for grant opportunities |
|
Drop down, select one |
s |
y |
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Main Role for Org |
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Assess the opportunities once identified |
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Gather necessary information and fill in grant application forms |
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Write grant proposals |
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Review the forms and applications for completion or authentication |
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Handle the budgeting and financial matters related to the grants process |
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Submit the application to the grant-making agency |
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Maintain IT systems related to grants (S2S) |
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Write grant application requests |
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Find grant applications |
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Other |
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CRJO00003 |
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What best describes your primary reason for visiting the site today? |
Submit a grant application |
B |
Drop down, select one |
S |
Y |
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Primary Reason for Visit |
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Download a grant application package |
B |
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Search for grant opportunities |
D |
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Track a grant application package |
D |
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Browse the site to learn more about Grants.gov |
D |
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Other |
C,D |
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Become an authorized organizational representative (AOR) |
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Sign-up to be notified via email about updated opportunity postings |
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Research information to learn about or train others about Grants.gov |
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Find resources to train others about Grants.gov |
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Publish grant opportunities |
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Download submitted applications |
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Find examples of how other agencies use Grants.gov (Outreach Conducted, Forms Developed, Application Packages Published) |
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Track/followup on an opportunity already applied for |
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Other, please specify: |
A |
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CRJO00004 |
A |
Other primary reason for visit: |
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Text area, no char limit |
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N |
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B |
What was your experience with the application process today? |
open end |
B |
Text area, no char limit |
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App Process Experience |
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B |
If you called the contact center, please rate your experience: 1 to 5 poor/excellent |
1 Poor |
D |
Radio button, one-up vertical |
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App Process Rating |
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2 |
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3 |
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4 |
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5 Excellent |
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Don't Know |
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C |
What other reason best describes your primary reason for visiting the site today? |
Sign-up to be notified via email about updated opportunity postings |
D |
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Other Reason for Visit |
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Research information to learn about or train others about Grants.gov |
D |
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Find resources to train others about Grants.gov |
D |
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Publish grant opportunities |
D |
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Find examples of how other agencies use Grants.gov (Outreach Conducted, Forms Developed, Application Packages Published) |
D |
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Become an authorized organizational representative (AOR) |
D |
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Other |
D |
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D |
How did you look for information today? (please select all that apply) |
Grants.gov Google Search |
|
Checkbox, one-up vertical |
M |
Y |
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Search Method |
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Basic Search (keyword) |
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Browse by category |
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Browse by agency |
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Advanced Search |
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I did not search for grants today |
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CAAGGR701 |
|
How did you look for information today? |
Basic search |
|
Drop down, select one |
S |
Y |
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Advanced search |
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Used the links |
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Left navigation bar - under For Applicants |
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Browse by category |
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Browse by agency |
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All of the above |
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Other |
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C6885 |
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Did you find what you were looking for? |
Yes |
|
Drop down, select one |
S |
Y |
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Found Information |
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No - please specify: |
A |
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Partially |
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I wasn't looking for anything in particular |
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CRJO00123 |
A |
What were you looking for? |
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|
Text area, no char limit |
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Information Seeking |
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|
CAGGR901 |
|
Please describe your experience with navigation on this site today. |
I had no difficulty browsing on this site |
|
Radio button, one-up vertical |
S |
Y |
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Experience with Navigation |
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Could not navigate back to previous information |
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Would often feel lost, not know where I was |
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Links did not take me where I expected |
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Links/labels are difficult to understand |
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Too many links or navigational choices |
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Had technical difficulties (e.g. broken link) |
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CAGGR801 |
|
If you used the search feature of the site today to find your information, what was your experience with the search functionality? |
I did not encounter any difficulties |
|
Radio button, one-up vertical |
S |
Y |
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Experience with Search |
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Search results were helpful |
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Search results were not helpful |
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Returned too many results |
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Returned not enough results |
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Returned no results |
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Returned results that were too similar/redundant |
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Results were not relevant to my search |
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I did not use the search feature today |
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Model Instance Name: |
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|
red & strike-through: DELETE |
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HHS Grants |
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underlined & italicized: RE-ORDER |
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MID: |
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pink: ADDITION |
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Date: |
12/28/2009 |
blue + -->: REWORDING |
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HHS Grants CUSTOM QUESTION LIST |
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QID (Group ID) |
Skip Logic Label |
Question Text |
Answer Choices (limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required Y/N |
Special Instructions |
25 character limit. Leave blank if you want DOT to fill this part out.
CQ Label |
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C235 |
|
How frequently do you visit this site? |
First time |
|
Drop down, select one |
Single |
Y |
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More than once a day |
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Daily |
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About once a week |
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About once a month |
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Every 6 months or less |
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C6818 |
|
How would you classify the type of organization you represent? |
Individual |
|
Radio button, one-up vertical |
S |
Y |
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City government |
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County government |
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State government |
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Tribal organization |
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Research institution (non-academic) |
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Academic institution (such as a college or university) |
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Faith-based organization |
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Non-profit organization |
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Public housing authority |
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For profit organization |
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Other, please specify |
A |
Text area, no char limit |
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N |
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C792 |
A |
Other organization type: |
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C6819 |
|
Which best describes you? |
Individual looking for personal financial assistance (paying off debt, small business loan) |
|
Radio button, one-up vertical |
S |
Y |
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Individual looking for personal financial assistance (paying off debt, small business loan) |
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Individual representing an organization |
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Individual not representing an organization |
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Grant Community (i.e. grant applicant, grant writer, consultant) |
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Grantor Agency representative |
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CRJO00001 |
|
What is your role in the granting process for your organization? |
Search for grant opportunities |
|
Checkbox, one-up vertical |
M |
Y |
|
|
|
|
|
|
|
|
|
Assess the opportunities once identified |
|
|
|
|
|
|
|
|
|
|
|
|
|
Gather necessary information and fill in grant application forms |
|
|
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|
|
|
|
|
Write grant proposals |
|
|
|
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|
|
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|
|
|
|
Review the forms and applications for completion or authentication |
|
|
|
|
|
|
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|
|
|
Handle the budgeting and financial matters related to the grants process |
|
|
|
|
|
|
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|
|
|
|
Submit the application to the granting agency |
|
|
|
|
|
|
|
|
|
|
|
|
|
Maintain IT systems related to grants |
|
|
|
|
|
|
|
|
|
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|
|
|
Write grant application requests |
|
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Post or distribute grant application requests to potential applicants |
|
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Collect grant applications |
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Review grant applications |
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Participate in the selection of the awardee(s) |
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Oversee the grant function/set policy |
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Other, please specify: |
A |
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|
CRJO00002 |
A |
Other role in granting process: |
|
|
Text area, no char limit |
|
N |
|
|
|
|
|
|
CRJO00003 |
|
What is your primary reason for visiting the site today? |
Register to use Grants.gov |
|
Drop down, select one |
S |
Y |
|
|
|
|
|
|
|
|
|
Become an authorized organizational representative (AOR) |
|
|
|
|
|
|
|
|
|
|
|
|
|
Search for grant opportunities |
|
|
|
|
|
|
|
|
|
|
|
|
|
Sign-up to be notified via email about updated opportunity postings |
|
|
|
|
|
|
|
|
|
|
|
|
|
Download a grant application package |
|
|
|
|
|
|
|
|
|
|
|
|
|
Submit a grant application |
|
|
|
|
|
|
|
|
|
|
|
|
|
Research information to learn about or train others about Grants.gov |
|
|
|
|
|
|
|
|
|
|
|
|
|
Track a grant application package |
|
|
|
|
|
|
|
|
|
|
|
|
|
Learn more about Grants.gov |
|
|
|
|
|
|
|
|
|
|
|
|
|
Find resources to train others about Grants.gov |
|
|
|
|
|
|
|
|
|
|
|
|
|
Publish grant opportunities |
|
|
|
|
|
|
|
|
|
|
|
|
|
Download submitted applications |
|
|
|
|
|
|
|
|
|
|
|
|
|
Find examples of how other agencies use Grants.gov (Outreach Conducted, Forms Developed, Application Packages Published) |
|
|
|
|
|
|
|
|
|
|
|
|
|
Track/followup on an opportunity already applied for |
|
|
|
|
|
|
|
|
|
|
|
|
|
Other, please specify: |
A |
|
|
|
|
|
|
|
|
|
CRJO00004 |
A |
Other primary reason for visit: |
|
|
Text area, no char limit |
|
N |
|
|
|
|
|
|
CAAGGR701 |
|
How did you look for information today? |
Google Search on Grants site |
|
Drop down, select one |
S |
Y |
|
|
|
|
|
|
|
|
|
Basic search |
|
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|
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|
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|
|
Advanced search |
|
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|
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|
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|
|
Used the links |
|
|
|
|
|
|
|
|
|
|
|
|
|
Left navigation bar - under For Applicants |
|
|
|
|
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|
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|
|
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|
|
Browse by category |
|
|
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|
Browse by agency |
|
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|
All of the above |
|
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Other |
|
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|
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|
C6885 |
|
Did you find what you were looking for? |
Yes |
|
Drop down, select one |
S |
Y |
|
|
|
|
|
|
|
|
|
No - please specify: |
A |
|
|
|
|
|
|
|
|
|
|
|
|
Partially |
|
|
|
|
|
|
|
|
|
|
|
|
|
I wasn't looking for anything in particular |
|
|
|
|
|
|
|
|
|
|
CRJO00123 |
A |
What were you looking for? |
|
|
Text area, no char limit |
|
|
|
|
|
|
|
|
CAGGR901 |
|
Please describe your experience with navigation on this site today. |
I had no difficulty browsing on this site |
|
Radio button, one-up vertical |
S |
Y |
|
|
|
|
|
|
|
|
|
Could not navigate back to previous information |
|
|
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Would often feel lost, not know where I was |
|
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Links did not take me where I expected |
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Links/labels are difficult to understand |
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Too many links or navigational choices |
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Had technical difficulties (e.g. broken link) |
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CAGGR801 |
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If you used the search feature of the site today to find your information, what was your experience with the search functionality? |
I did not encounter any difficulties |
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Radio button, one-up vertical |
S |
Y |
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Search results were helpful |
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Search results were not helpful |
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Returned too many results |
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Returned not enough results |
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Returned no results |
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Returned results that were too similar/redundant |
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Results were not relevant to my search |
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I did not use the search feature today |
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