Form 1058 2014 813 Grants.gov

E-Government Website Customer Satisfaction Surveys

2014 813 Grants.gov.xlsx

2014 813 Grants.gov

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Current Model Qsts
Current Custom Qsts
Custom Qsts (5-28-13)
Current Custom Qsts (12-09)
Custom Qsts (11-09-09)
Types


Sheet 1: Current Model Qsts

Model Instance Name:




HHS Grants




MID: Existing Measure - Please fill in; New Measure - DOT will fill in



Date: 12/28/2009


\
Model questions utilize the ACSI methodology to determine scores and impacts

ELEMENTS (drivers of satisfaction)
CUSTOMER SATISFACTION
FUTURE BEHAVIORS







Content (1=Poor, 10=Excellent, Don't Know)
Satisfaction (1=Poor, 10=Excellent)
Likelihood to Return (1=Not Very Likely, 10=Very Likely)
1 Please rate the accuracy of information on this site. 23 What is your overall satisfaction with this site? 26 How likely are you to return to this site?
2 Please rate the quality of information on this site. 24 How well does this site meet your expectations?
Recommend (1=Not Very Likely, 10=Very Likely)
3 Please rate the freshness of content on this site. 25 How does this site compare to your idea of an ideal website? 27 How likely are you to recommend this site to someone else?

Functionality (1=Poor, 10=Excellent, Don't Know)


Primary Resource (1=Not Very Likely, 10=Very Likely)
4 Please rate the usefulness of the services provided on this site.


How likely are you to use this site as your primary resource?
5 Please rate the convenience of the services on this site.



6 Please rate the ability to accomplish what you wanted to on this site.




Look and Feel (1=Poor, 10=Excellent, Don't Know)



7 Please rate the ease of reading this site.



8 Please rate the clarity of site organization.

9 Please rate the clean layout of this site.

Navigation (1=Poor, 10=Excellent, Don't Know)
10 Please rate the degree to which the number of steps to get where you want is acceptable.
11 Please rate the ability to find information you want on this site.



12 Please rate the clarity of site map/directory.



13 Please rate the ease of navigation on this site.




Site Performance (1=Poor, 10=Excellent, Don't Know)



14 Please rate the speed of loading the page on this site.



15 Please rate the consistency of speed on this site.



16 Please rate the reliability of site performance on this site.




Registration (1=Poor, 10=Excellent, Don't Know)



17 Please rate how easy it is to register on this site.



18 Please rate the clarity of the instructions for registration on this site.



19 Please rate the ease of choosing/modifying your password on this site.




Tasks and Transactions (1=Poor, 10=Excellent, Don't Know)



20 Please rate the ease of completing task(s) on this site.



21 Please rate the degree of privacy in completing tasks on this site.



22 Please rate the verification of task completion on this site.




Please rate the availability of help with questions or problems on this site.




Search (1=Poor, 10=Excellent, Don't Know)



23 Please rate the usefulness of search results on this site.



24 Please rate how this site provides comprehensive search results.



25 Please rate the organization of search results on this site.



26 Please rate how the search feature helps you to narrow the results to find the information you want.





Sheet 2: Current Custom Qsts

Model Instance Name:

red & strike-through: DELETE







HHS Grants

underlined & italicized: RE-ORDER







MID:
xgVRJAYcYNFtpp5Jkc1Jdg== pink: ADDITION







Date: 5/16/2013 blue + -->: REWORDING



















HHS Grants CUSTOM QUESTION LIST


QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label

C235
How frequently do you visit this site? First time
Drop down, select one Single Y
Frequency of Visit




More than once a day










Daily










About once a week










About once a month










Every 6 months or less







C6818
How would you classify the type of organization you represent? Individual seeking personal financial assistance (paying off debt, small business loan)
Drop down, select one S Y Skip Logic Group Organization Type




Individual seeking federal funding based on a Funding Opportunity Number (FON)










City government










County government










State government










Tribal organization










Research institution (non-academic)










Academic institution (such as a college or university)










Faith-based organization










Non-profit organization










Public housing authority










For profit organization










Other - Grant proposal writer, consultant, etc. (those who do not have authorization to submit grant applications via Grants.gov)










Federal grant-making agency (agencies who publish and post grant opportunities on Grants.gov)










Other, please specify A






C792 A Other organization type:

Text area, no char limit
N Skip Logic Group Other Org Type

AED10617
What is your main role for your organization when you visit Grants.gov? Search for grant opportunities
Drop down, select one s y
Main Role for Org




Assess the opportunities once identified










Gather necessary information and fill in grant application forms










Write grant proposals










Review the forms and applications for completion or authentication










Handle the budgeting and financial matters related to the grants process










Submit the application to the grant-making agency










Maintain IT systems related to grants (S2S)










Write grant application requests










Find grant applications










Other







AED10618
What best describes your primary reason for visiting the site today? Submit a grant application B, R, S, T, O, P, Q Drop down, select one S Y Skip Logic Group Primary Reason for Visit




Download a grant application package B, U, V, W









Search for grant opportunities D, Z, Y, X









Track a grant application package D









Browse the site to learn more about Grants.gov D









Other C,D






AED10620 B If you called the contact center, please rate your experience: 1 to 5 poor/excellent 1 = Poor D Radio button, scale, has don't know

Skip Logic Group App Process Rating




2










3










4










5 = Excellent










Don't Know







AED10621 C What other reason best describes your primary reason for visiting the site today? Sign-up to be notified via email about updated opportunity postings D Radio button, one-up vertical

Skip Logic Group Other Reason for Visit




Research information to learn about or train others about Grants.gov D









Find resources to train others about Grants.gov D









Publish grant opportunities D









Find examples of how other agencies use Grants.gov (Outreach Conducted, Forms Developed, Application Packages Published) D









Become an authorized organizational representative (AOR) D









Other D






AED10622 D How did you look for information today? (please select all that apply) Grants.gov Google Search
Checkbox, one-up vertical M Y Skip Logic Group Search Method




Basic Search (keyword)










Browse by category










Browse by agency










Advanced Search










I did not search for grants today







LON0030360 Z How would you rate your search for grant opportunities experience with grants.gov? 1 = Poor
Radio button, scale, has don't know S N Skip Logic Group Search Scale




2










3










4










5 = Excellent










Don't know







LON0030361 Y What challenges (if any) do you have with searching for grants opportunities on grants.gov?

Text area, no char limit
N Skip Logic Group OE_Search Challenges

LON0030362 X What improvements (if any) would you like to see with the grants.gov search capability?

Text area, no char limit
N Skip Logic Group OE_Search Improve

LON0030363 W How would you rate your experience with accessing, downloading, and filling out the application packages? 1 = Poor
Radio button, scale, has don't know S N Skip Logic Group App Pkg Scale




2










3










4










5 = Excellent










Don't know







LON0030364 V What challenges (if any) do you have with the grants.gov application packages?

Text area, no char limit
N Skip Logic Group OE_App Pkg Challenges

LON0030365 U What improvements (if any) would you like to see with the grants.gov application package?

Text area, no char limit
N Skip Logic Group OE_App Pkg Improve

LON0030366 R How would your rate your registration process to submit grant applications to grants.gov? 1 = Poor
Radio button, scale, has don't know S N Skip Logic Group Reg Proc Scale




2










3










4










5 = Excellent










Don't know







LON0030367 S What challenges (if any) do you have with the grants.gov registration process?

Text area, no char limit
N Skip Logic Group OE_Reg Proc Challenges

LON0030368 T What improvements (if any) would you like to see with the grants.gov registration process?

Text area, no char limit
N Skip Logic Group OE_Reg Proc Improve

LON0030369 O How would your rate your overall experience with submitting grant applications for grant opportunities with grants.gov? 1 = Poor
Radio button, scale, has don't know S N Skip Logic Group App Submit Scale




2










3










4










5 = Excellent










Don't know







LON0030370 P What challenges (if any) do you have with the grants.gov application process?

Text area, no char limit
N Skip Logic Group OE_App Submit Challenges

LON0030371 Q What improvements (if any) would you like to see with the grants.gov grant application process?

Text area, no char limit
N Skip Logic Group OE_App Submit Improve

C6885
Did you find what you were looking for? Yes
Drop down, select one S Y Skip Logic Group Found Information




No - please specify: A









Partially










I wasn't looking for anything in particular







CRJO00123 A What were you looking for?

Text area, no char limit

Skip Logic Group Information Seeking

AGGR901
Please describe your experience with navigation on this site today. I had no difficulty browsing on this site
Radio button, one-up vertical S Y
Experience with Navigation




Could not navigate back to previous information










Would often feel lost, not know where I was










Links did not take me where I expected










Links/labels are difficult to understand










Too many links or navigational choices










Had technical difficulties (e.g. broken link)







AGGR801
If you used the search feature of the site today to find your information, what was your experience with the search functionality? I did not encounter any difficulties
Radio button, one-up vertical S Y
Experience with Search




Search results were helpful










Search results were not helpful










Returned too many results










Returned not enough results










Returned no results










Returned results that were too similar/redundant










Results were not relevant to my search










I did not use the search feature today







LON0030376
How would your rate your overall experience with navigating the website and using the guides and instructions provided by grants.gov? 1 = Poor
Radio button, scale, has don't know S N
Nav Exp Scale




2










3










4










5 = Excellent










Don't know







LON0030377
What challenges (if any) do you have with the overall grants.gov website, user guides, and instructions?

Text area, no char limit
N
OE_Nav Exp Challenges

LON0030378
What improvements (if any) would you like to see with the grants.gov website, user guides, and instructions?

Text area, no char limit
N
OE_Nav Exp Improve

LON0030379
What kind of additional functions (if any), would you like to see on grants.gov that are currently not offered?

Text area, no char limit
N
OE_Add Functionality

LON0030380
General comments regarding grants.gov.

Text area, no char limit
N
OE_Gen Comments


Sheet 3: Custom Qsts (5-28-13)

Model Instance Name:

red & strike-through: DELETE







HHS Grants

underlined & italicized: RE-ORDER







MID:

pink: ADDITION







Date: 5/16/2013 blue + -->: REWORDING



















HHS Grants CUSTOM QUESTION LIST


QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label

C235
How frequently do you visit this site? First time
Drop down, select one Single Y
Frequency of Visit




More than once a day










Daily










About once a week










About once a month










Every 6 months or less







C6818
How would you classify the type of organization you represent? Individual seeking personal financial assistance (paying off debt, small business loan)
Drop down, select one S Y Skip Logic Group Organization Type




Individual seeking federal funding based on a Funding Opportunity Number (FON)










City government










County government










State government










Tribal organization










Research institution (non-academic)










Academic institution (such as a college or university)










Faith-based organization










Non-profit organization










Public housing authority










For profit organization










Other - Grant proposal writer, consultant, etc. (those who do not have authorization to submit grant applications via Grants.gov)










Federal grant-making agency (agencies who publish and post grant opportunities on Grants.gov)










Other, please specify A






C792 A Other organization type:

Text area, no char limit
N Skip Logic Group Other Org Type

AED10617
What is your main role for your organization when you visit Grants.gov? Search for grant opportunities
Drop down, select one s y
Main Role for Org




Assess the opportunities once identified










Gather necessary information and fill in grant application forms










Write grant proposals










Review the forms and applications for completion or authentication










Handle the budgeting and financial matters related to the grants process










Submit the application to the grant-making agency










Maintain IT systems related to grants (S2S)










Write grant application requests










Find grant applications










Other







AED10618
What best describes your primary reason for visiting the site today? Submit a grant application B, R, S, T, O, P, Q Drop down, select one S Y Skip Logic Group Primary Reason for Visit




Download a grant application package B, U, V, W









Search for grant opportunities D, Z, Y, X









Track a grant application package D









Browse the site to learn more about Grants.gov D









Other C,D







B What was your experience with the application process today? open end B Text area, no char limit

Skip Logic Group App Process Experience


B If you called the contact center, please rate your experience: 1 to 5 poor/excellent 1 = Poor D Radio button, one-up vertical

Skip Logic Group App Process Rating




2










3










4










5 = Excellent










Don't Know








C What other reason best describes your primary reason for visiting the site today? Sign-up to be notified via email about updated opportunity postings D


Skip Logic Group Other Reason for Visit




Research information to learn about or train others about Grants.gov D









Find resources to train others about Grants.gov D









Publish grant opportunities D









Find examples of how other agencies use Grants.gov (Outreach Conducted, Forms Developed, Application Packages Published) D









Become an authorized organizational representative (AOR) D









Other D







D How did you look for information today? (please select all that apply) Grants.gov Google Search
Checkbox, one-up vertical M Y Skip Logic Group Search Method




Basic Search (keyword)










Browse by category










Browse by agency










Advanced Search










I did not search for grants today








Z How would you rate your search for grant opportunities experience with grants.gov? 1 = Poor
Radio button, one-up vertical S N Skip Logic Group Search Scale




2










3










4










5 = Excellent










Don't know








Y What challenges (if any) do you have with searching for grants opportunities on grants.gov?

Text area, no char limit
N Skip Logic Group OE_Search Challenges


X What improvements (if any) would you like to see with the grants.gov search capability?

Text area, no char limit
N Skip Logic Group OE_Search Improve


W How would you rate your experience with accessing, downloading, and filling out the application packages? 1 = Poor
Radio button, one-up vertical S N Skip Logic Group App Pkg Scale




2










3










4










5 = Excellent










Don't know








V What challenges (if any) do you have with the grants.gov application packages?

Text area, no char limit
N Skip Logic Group OE_App Pkg Challenges


U What improvements (if any) would you like to see with the grants.gov application package?

Text area, no char limit
N Skip Logic Group OE_App Pkg Improve


R How would your rate your registration process to submit grant applications to grants.gov? 1 = Poor
Radio button, one-up vertical S N Skip Logic Group Reg Proc Scale




2










3










4










5 = Excellent










Don't know








S What challenges (if any) do you have with the grants.gov registration process?

Text area, no char limit
N Skip Logic Group OE_Reg Proc Challenges


T What improvements (if any) would you like to see with the grants.gov registration process?

Text area, no char limit
N Skip Logic Group OE_Reg Proc Improve


O How would your rate your overall experience with submitting grant applications for grant opportunities with grants.gov? 1 = Poor
Radio button, one-up vertical S N Skip Logic Group App Submit Scale




2










3










4










5 = Excellent










Don't know








P What challenges (if any) do you have with the grants.gov application process?

Text area, no char limit
N Skip Logic Group OE_App Submit Challenges


Q What improvements (if any) would you like to see with the grants.gov grant application process?

Text area, no char limit
N Skip Logic Group OE_App Submit Improve

C6885
Did you find what you were looking for? Yes
Drop down, select one S Y Skip Logic Group Found Information




No - please specify: A









Partially










I wasn't looking for anything in particular







CRJO00123 A What were you looking for?

Text area, no char limit

Skip Logic Group Information Seeking

AGGR901
Please describe your experience with navigation on this site today. I had no difficulty browsing on this site
Radio button, one-up vertical S Y
Experience with Navigation




Could not navigate back to previous information










Would often feel lost, not know where I was










Links did not take me where I expected










Links/labels are difficult to understand










Too many links or navigational choices










Had technical difficulties (e.g. broken link)







AGGR801
If you used the search feature of the site today to find your information, what was your experience with the search functionality? I did not encounter any difficulties
Radio button, one-up vertical S Y
Experience with Search




Search results were helpful










Search results were not helpful










Returned too many results










Returned not enough results










Returned no results










Returned results that were too similar/redundant










Results were not relevant to my search










I did not use the search feature today









How would your rate your overall experience with navigating the website and using the guides and instructions provided by grants.gov? 1 = Poor
Radio button, one-up vertical S N
Nav Exp Scale




2










3










4










5 = Excellent










Don't know









What challenges (if any) do you have with the overall grants.gov website, user guides, and instructions?

Text area, no char limit
N
OE_Nav Exp Challenges



What improvements (if any) would you like to see with the grants.gov website, user guides, and instructions?

Text area, no char limit
N
OE_Nav Exp Improve



What kind of additional functions (if any), would you like to see on grants.gov that are currently not offered?

Text area, no char limit
N
OE_Add Functionality



General comments regarding grants.gov.

Text area, no char limit
N
OE_Gen Comments


Sheet 4: Current Custom Qsts (12-09)

Model Instance Name:

red & strike-through: DELETE









HHS Grants

underlined & italicized: RE-ORDER









MID:

pink: ADDITION









Date: 12/28/2009 blue + -->: REWORDING























HHS Grants CUSTOM QUESTION LIST




QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label



C235
How frequently do you visit this site? First time
Drop down, select one Single Y
Frequency of Visit






More than once a day












Daily












About once a week












About once a month












Every 6 months or less





































C6818
How would you classify the type of organization you represent? Individual seeking personal financial assistance (paying off debt, small business loan)
Drop down, select one S Y
Organization Type






Individual seeking federal funding based on a Funding Opportunity Number (FON)












City government












County government












State government












Tribal organization












Research institution (non-academic)












Academic institution (such as a college or university)












Faith-based organization












Non-profit organization












Public housing authority












For profit organization












Other - Grant proposal writer, consultant, etc. (those who do not have authorization to submit grant applications via Grants.gov)












Federal grant-making agency (agencies who publish and post grant opportunities on Grants.gov)












Other, please specify A








C792 A Other organization type:

Text area, no char limit
N
Other Org Type



CRJO00001
What is your role in the granting process for your organization? Search for grant opportunities
Checkbox, one-up vertical M Y








Assess the opportunities once identified












Gather necessary information and fill in grant application forms












Write grant proposals












Review the forms and applications for completion or authentication












Handle the budgeting and financial matters related to the grants process












Submit the application to the granting agency












Maintain IT systems related to grants












Write grant application requests












Post or distribute grant application requests to potential applicants












Collect grant applications












Review grant applications












Participate in the selection of the awardee(s)












Oversee the grant function/set policy












Other, please specify: A








CRJO00002 A Other role in granting process:

Text area, no char limit
N







What is your main role for your organization when you visit Grants.gov? Search for grant opportunities
Drop down, select one s y
Main Role for Org






Assess the opportunities once identified












Gather necessary information and fill in grant application forms












Write grant proposals












Review the forms and applications for completion or authentication












Handle the budgeting and financial matters related to the grants process












Submit the application to the grant-making agency












Maintain IT systems related to grants (S2S)












Write grant application requests












Find grant applications












Other









CRJO00003
What best describes your primary reason for visiting the site today? Submit a grant application B Drop down, select one S Y
Primary Reason for Visit






Download a grant application package B











Search for grant opportunities D











Track a grant application package D











Browse the site to learn more about Grants.gov D











Other C,D











Become an authorized organizational representative (AOR)












Sign-up to be notified via email about updated opportunity postings












Research information to learn about or train others about Grants.gov












Find resources to train others about Grants.gov












Publish grant opportunities












Download submitted applications












Find examples of how other agencies use Grants.gov (Outreach Conducted, Forms Developed, Application Packages Published)












Track/followup on an opportunity already applied for












Other, please specify: A








CRJO00004 A Other primary reason for visit:

Text area, no char limit
N






B What was your experience with the application process today? open end B Text area, no char limit


App Process Experience




B If you called the contact center, please rate your experience: 1 to 5 poor/excellent 1 Poor D Radio button, one-up vertical


App Process Rating






2












3












4












5 Excellent












Don't Know










C What other reason best describes your primary reason for visiting the site today? Sign-up to be notified via email about updated opportunity postings D



Other Reason for Visit






Research information to learn about or train others about Grants.gov D











Find resources to train others about Grants.gov D











Publish grant opportunities D











Find examples of how other agencies use Grants.gov (Outreach Conducted, Forms Developed, Application Packages Published) D











Become an authorized organizational representative (AOR) D











Other D









D How did you look for information today? (please select all that apply) Grants.gov Google Search
Checkbox, one-up vertical M Y
Search Method






Basic Search (keyword)












Browse by category












Browse by agency












Advanced Search












I did not search for grants today









CAAGGR701
How did you look for information today? Basic search
Drop down, select one S Y








Advanced search












Used the links












Left navigation bar - under For Applicants












Browse by category












Browse by agency












All of the above












Other









C6885
Did you find what you were looking for? Yes
Drop down, select one S Y
Found Information






No - please specify: A











Partially












I wasn't looking for anything in particular









CRJO00123 A What were you looking for?

Text area, no char limit


Information Seeking



CAGGR901
Please describe your experience with navigation on this site today. I had no difficulty browsing on this site
Radio button, one-up vertical S Y
Experience with Navigation






Could not navigate back to previous information












Would often feel lost, not know where I was












Links did not take me where I expected












Links/labels are difficult to understand












Too many links or navigational choices












Had technical difficulties (e.g. broken link)









CAGGR801
If you used the search feature of the site today to find your information, what was your experience with the search functionality? I did not encounter any difficulties
Radio button, one-up vertical S Y
Experience with Search






Search results were helpful












Search results were not helpful












Returned too many results












Returned not enough results












Returned no results












Returned results that were too similar/redundant












Results were not relevant to my search












I did not use the search feature today










Sheet 5: Custom Qsts (11-09-09)

Model Instance Name:

red & strike-through: DELETE









HHS Grants

underlined & italicized: RE-ORDER









MID:

pink: ADDITION









Date: 12/28/2009 blue + -->: REWORDING























HHS Grants CUSTOM QUESTION LIST




QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label



C235
How frequently do you visit this site? First time
Drop down, select one Single Y








More than once a day












Daily












About once a week












About once a month












Every 6 months or less









C6818
How would you classify the type of organization you represent? Individual
Radio button, one-up vertical S Y








City government












County government












State government












Tribal organization












Research institution (non-academic)












Academic institution (such as a college or university)












Faith-based organization












Non-profit organization












Public housing authority












For profit organization












Other, please specify A Text area, no char limit
N





C792 A Other organization type:










C6819
Which best describes you? Individual looking for personal financial assistance (paying off debt, small business loan)
Radio button, one-up vertical S Y








Individual looking for personal financial assistance (paying off debt, small business loan)












Individual representing an organization












Individual not representing an organization












Grant Community (i.e. grant applicant, grant writer, consultant)












Grantor Agency representative









CRJO00001
What is your role in the granting process for your organization? Search for grant opportunities
Checkbox, one-up vertical M Y








Assess the opportunities once identified












Gather necessary information and fill in grant application forms












Write grant proposals












Review the forms and applications for completion or authentication












Handle the budgeting and financial matters related to the grants process












Submit the application to the granting agency












Maintain IT systems related to grants












Write grant application requests












Post or distribute grant application requests to potential applicants












Collect grant applications












Review grant applications












Participate in the selection of the awardee(s)












Oversee the grant function/set policy












Other, please specify: A








CRJO00002 A Other role in granting process:

Text area, no char limit
N





CRJO00003
What is your primary reason for visiting the site today? Register to use Grants.gov
Drop down, select one S Y








Become an authorized organizational representative (AOR)












Search for grant opportunities












Sign-up to be notified via email about updated opportunity postings












Download a grant application package












Submit a grant application












Research information to learn about or train others about Grants.gov












Track a grant application package












Learn more about Grants.gov












Find resources to train others about Grants.gov












Publish grant opportunities












Download submitted applications












Find examples of how other agencies use Grants.gov (Outreach Conducted, Forms Developed, Application Packages Published)












Track/followup on an opportunity already applied for












Other, please specify: A








CRJO00004 A Other primary reason for visit:

Text area, no char limit
N





CAAGGR701
How did you look for information today? Google Search on Grants site
Drop down, select one S Y








Basic search












Advanced search












Used the links












Left navigation bar - under For Applicants












Browse by category












Browse by agency












All of the above












Other









C6885
Did you find what you were looking for? Yes
Drop down, select one S Y








No - please specify: A











Partially












I wasn't looking for anything in particular









CRJO00123 A What were you looking for?

Text area, no char limit







CAGGR901
Please describe your experience with navigation on this site today. I had no difficulty browsing on this site
Radio button, one-up vertical S Y








Could not navigate back to previous information












Would often feel lost, not know where I was












Links did not take me where I expected












Links/labels are difficult to understand












Too many links or navigational choices












Had technical difficulties (e.g. broken link)























CAGGR801
If you used the search feature of the site today to find your information, what was your experience with the search functionality? I did not encounter any difficulties
Radio button, one-up vertical S Y








Search results were helpful












Search results were not helpful












Returned too many results












Returned not enough results












Returned no results












Returned results that were too similar/redundant












Results were not relevant to my search












I did not use the search feature today










Sheet 6: Types

Types
Instructions
Text field, <100 char
Randomize
Text area, no char limit
Shared
Drop down, select one
OPS Group
Radio button, one-up vertical
Matrix Group
Radio button, two-up vertical
Rank Group
Radio button, three-up vertical
Comparative Matrix Group
Radio button, scale, has don't know
Skip Logic Group
Radio button, scale, no don't know
Multiple Lists Group
Checkbox, one-up vertical
Anchor Answer Choice
Checkbox, two-up vertical
Partitioned
Checkbox, three-up vertical
Adjust Template/Style Sheet
File Typeapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File Modified0000-00-00
File Created0000-00-00

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