Model Instance Name: NOAA NGS Customer Satisfaction Survey V2 | ||||||
MID: Uws5sgEoxk9RZlhl5ZZkYA== | ||||||
Date: | 12/16/2010 | |||||
\ | ||||||
Model questions utilize the ACSI methodology to determine scores and impacts | ||||||
ELEMENTS (drivers of satisfaction) | CUSTOMER SATISFACTION | FUTURE BEHAVIORS | ||||
Content (1=Poor, 10=Excellent, Don't Know) | Satisfaction | Return (1=Very Unlikely, 10=Very Likely) | ||||
1 | Please rate the accuracy of information on this site. | 21 | What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied) | 24 | How likely are you to return to this site? | |
2 | Please rate the quality of information on this site. | 22 | How well does this site meet your expectations? (1=Falls Short, 10=Exceeds) | Recommend (1=Very Unlikely, 10=Very Likely) | ||
3 | Please rate the freshness of content on this site. | 23 | How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close) | 25 | How likely are you to recommend this site to someone else? | |
Look and Feel (1=Poor, 10=Excellent, Don't Know) | ||||||
4 | Please rate the visual appeal of this site. | |||||
5 | Please rate the balance of graphics and text on this site. | |||||
6 | Please rate the readability of the pages on this site. | |||||
Navigation (1=Poor, 10=Excellent, Don't Know) | ||||||
7 | Please rate how well the site is organized. | |||||
8 | Please rate the options available for navigating this site. | |||||
9 | Please rate how well the site layout helps you find what you are looking for. | |||||
10 | Please rate the number of clicks to get where you want on this site. | |||||
Online Transparency (1=Poor, 10=Excellent, Don't Know) | ||||||
11 | Please rate how thoroughly this site discloses information about what this agency is doing. | |||||
12 | Please rate how quickly agency information is made available on this site. | |||||
13 | Please rate how well information about this agency's actions can be accessed by the public on this site. | |||||
Search (1=Poor, 10=Excellent, Don't Know) | ||||||
14 | Please rate the relevance of search results on this site. | |||||
15 | Please rate the organization of search results on this site. | |||||
16 | Please rate how well the search results help you decide what to select. | |||||
17 | Please rate how well the search feature helps you to narrow the results to find what you want. | |||||
Site Performance (1=Poor, 10=Excellent, Don't Know) | ||||||
18 | Please rate how quickly pages load on this site. | |||||
19 | Please rate the consistency of speed from page to page on this site. | |||||
20 | Please rate the ability to load pages without getting error messages on this site. |
Model Instance Name: | ||||||||||
NGS NOAA Customer Satisfaction Survey V2 | underlined & italicized: RE-ORDER | |||||||||
MID: Uws5sgEoxk9RZlhl5ZZkYA== | pink: ADDITION | |||||||||
Date: | 1/3/2011 | blue + -->: REWORDING | ||||||||
NGS NOAA Customer Satisfaction Survey V2 CUSTOM QUESTION LIST | ||||||||||
QID (Group ID) |
Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | |
EDO08974 | Which term best describes your role? | Land Surveyor/Engineer | Radio button, one-up vertical | Single | Y | Skip Logic | Role | |||
Researcher/Educator/Student | ||||||||||
Geodesist/Cartographer | ||||||||||
GIS/Mapping User | ||||||||||
General Public | ||||||||||
Geocacher | ||||||||||
News Media | ||||||||||
Other, please specify | A | |||||||||
EDO08975 | A | Please specify your role in visiting this site. | Text field, <100 char | Single | N | Skip Logic | OE_Role | |||
EDO08976 | What were you primarily looking for on this visit to the NGS site? | Toolkit software | Radio button, one-up vertical | Single | Y | Skip Logic | Primarily Looking For | |||
Guidelines or specifications | ||||||||||
News | ||||||||||
CORS/OPUS | ||||||||||
Datasheets | ||||||||||
Aeronautical Data or imagery | ||||||||||
Other, please specify | B | |||||||||
EDO08979 | B | Please specify what you were primarily looking for today. | Text area, No Limit | Single | N | Skip Logic | OE_Primarily Looking For | |||
EDO08980 | Did you accomplish what you wanted to on the site today? | Yes | Radio button, one-up vertical | Single | Y | Skip Logic | Accomplish Task | |||
Partially | A | |||||||||
No | A | |||||||||
I wasn't planning to accomplish anything in particular | ||||||||||
EDO08981 | A | Please explain why you were not able to fully accomplish your task today. | Text area, No Limit | N | Skip Logic | OE_Accomplish Task | ||||
ACQinh0014042 | What is the primary reason passive survey control marks (e.g., bench marks) are important to your work? | Using these marks is required by federal, state, or local requirements | Radio button, one-up vertical | Single | Y | Skip Logic | Survey Controls Impt | |||
Using these marks is included in contract terms | ||||||||||
I can't depend on satellite systems being available in the areas where I work | ||||||||||
Not applicable – I am visiting this site for other reasons | ||||||||||
Other, please specify | A | |||||||||
ACQinh0014043 | A | Please specify why passive survey control marks are important to your work. | Text area, No Limit | Single | N | OE_Survey Controls impt | ||||
MAD0041242 | Which geospatial data types do you use? (select all that apply) | GPS or GNSS | Checkbox, one-up vertical | Multi | Y | Skip Logic | Geospatial data types | |||
Leveling | ||||||||||
Optical total station | ||||||||||
Lidar | ||||||||||
Laser scanners (terrestrial lidar) | ||||||||||
Aerial/ orthophotography | ||||||||||
Other (please specify) | A | |||||||||
Not applicable - I am visiting this site for other reasons | Mutually Exculsive | |||||||||
MAD0041262 | A | Please specify the geospatial data types you use. | Text area, No Limit | Single | N | Skip Logic | OE_Geospatial data types | |||
MAD0041263 | If you regularly have trouble getting geodetic control in the field, what is the primary issue? | I generally do not have trouble getting geodetic control | Radio button, one-up vertical | Single | Y | Skip Logic | Trouble Geodic in field | |||
No control marks are nearby, regardless of quality | ||||||||||
Nearby control marks do not have reliable positions or elevations (e.g., marks are unstable, marks are too old, marks are in an area of known subsidence or uplift) | ||||||||||
No internet access to get tools/data (e.g., NGS CORS, OPUS, datasheets) in the field | ||||||||||
Other (please specify) | A | |||||||||
Not applicable - I am visiting this site for other reasons | ||||||||||
MAD0041264 | A | Please specify the trouble you have getting geodetic control in the field. | Text area, No Limit | Single | N | Skip Logic | OE_Trouble Geodic in field | |||
MAD0041265 | Do you think NGS should include user-provided data in publically available products like “datasheets?” (Please select the answer you most agree with.) | NGS should NOT include user-provided data in publicly available products | Radio button, one-up vertical | Single | Y | Skip Logic | User Data in Products | |||
NGS should include user-provided data because I am required to have my data included in NGS products (e.g., datasheets). | ||||||||||
NGS should include user-provided data because it provides helpful archiving and distribution services. | ||||||||||
NGS should include user-provided data because it adds an implicit ‘stamp of approval’ to my work. | ||||||||||
I have no opinion | ||||||||||
Other (please specify) | A | |||||||||
Not applicable - I am visiting this site for other reasons | ||||||||||
MAD0041266 | A | Please specify your thoughts on if NGS should include user-provided data in available products like "datasheets". | Text area, No Limit | Single | N | Skip Logic | OE_User Data in Products | |||
MAD0041267 | Are you aware that NGS will replace NAD 83 and NAVD 88 with new geometric and vertical datums? I am... |
Very aware | Dropdown select one | S | Y | Replacing NAD83 NAVD87 | ||||
Somewhat aware | ||||||||||
Not at all aware | ||||||||||
Not applicable - I am visiting this site for other reasons | ||||||||||
MAD0041268 | What kind of training formats do you prefer? | Web accessible videos, slide shows (no interaction with instructor) | Radio Button, one-up vertical | S | Y | Skip Logic | Training Format | |||
Live Web conference (interactive with instructor) | ||||||||||
Workshops and conferences | ||||||||||
NGS’s training center in Corbin, VA | ||||||||||
Guidelines, user manuals, and published articles | ||||||||||
Other (please specify) | A | |||||||||
MAD0041269 | A | Please specify the other training formats you prefer. | Text area, No Limit | N | Skip Logic | OE_Training Format | ||||
LON0030184 | What is most important to you in how NGS responds to your information request? | Text area, No Limit | N | OE_Most Important Respond Rqst | ||||||
LON0045042 | If this website had a mobile version would you access it from your mobile device? | Yes | A | Radio Button, one-up vertical | S | Y | Skip Logic | Mobile Use | ||
No, I don't have a mobile device that allows me to access the web | ||||||||||
No, I would not use my mobile device to access this website | ||||||||||
Not Sure | ||||||||||
LON0045043 | A | What information would you like to see on the mobile website? | Text area, No Limit | N | Skip Logic | OE_Mobile Use | ||||
EDO08969 | What is one improvement you would make to the site? | Text area, No Limit | N | OE_Improvement | ||||||
Model Instance Name: | ||||||||||
NGS NOAA Customer Satisfaction Survey V2 | underlined & italicized: RE-ORDER | |||||||||
MID: Uws5sgEoxk9RZlhl5ZZkYA== | pink: ADDITION | |||||||||
Date: | 1/3/2011 | blue + -->: REWORDING | ||||||||
NGS NOAA Customer Satisfaction Survey V2 CUSTOM QUESTION LIST | ||||||||||
QID (Group ID) |
Skip Logic Label | Question Text | Answer IDs (DOT ONLY) | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label |
EDO08974 | Which term best describes your role? | Land Surveyor/Engineer | Radio button, one-up vertical | Single | Y | Skip Logic | Role | |||
Researcher/Educator/Student | ||||||||||
Geodesist/Cartographer | ||||||||||
GIS/Mapping User | ||||||||||
General Public | ||||||||||
Geocacher | ||||||||||
News Media | ||||||||||
Other, please specify | A | |||||||||
EDO08975 | A | Please specify your role in visiting this site. | Text field, <100 char | Single | N | Skip Logic | OE_Role | |||
EDO08976 | What were you primarily looking for on this visit to the NGS site? | Toolkit software | Radio button, one-up vertical | Single | Y | Skip Logic | Primarily Looking For | |||
Guidelines or specifications | ||||||||||
News | ||||||||||
CORS/OPUS | ||||||||||
Datasheets | ||||||||||
Aeronautical Data or imagery | ||||||||||
Other, please specify | B | |||||||||
EDO08979 | B | Please specify what you were primarily looking for today. | Text area, No Limit | Single | N | Skip Logic | OE_Primarily Looking For | |||
EDO08980 | Did you accomplish what you wanted to on the site today? | Yes | Radio button, one-up vertical | Single | Y | Skip Logic | Accomplish Task | |||
Partially | A | |||||||||
No | A | |||||||||
I wasn't planning to accomplish anything in particular | ||||||||||
EDO08981 | A | Please explain why you were not able to fully accomplish your task today. | Text area, No Limit | N | Skip Logic | OE_Accomplish Task | ||||
ACQinh0014042 | What is the primary reason passive survey control marks (e.g., bench marks) are important to your work? | Using these marks is required by federal, state, or local requirements | Radio button, one-up vertical | Single | Y | Skip Logic | Survey Controls Impt | |||
Using these marks is included in contract terms | ||||||||||
I can't depend on satellite systems being available in the areas where I work | ||||||||||
Not applicable – I am visiting this site for other reasons | ||||||||||
Other, please specify | A | |||||||||
ACQinh0014043 | A | Please specify why passive survey control marks are important to your work. | Text area, No Limit | Single | N | OE_Survey Controls impt | ||||
MAD0041242 | Which geospatial data types do you use? (select all that apply) | MAD0041242A001 | GPS or GNSS | Checkbox, one-up vertical | Multi | Y | Skip Logic | Geospatial data types | ||
MAD0041242A002 | Leveling | |||||||||
MAD0041242A003 | Optical total station | |||||||||
MAD0041242A004 | Lidar | |||||||||
MAD0041242A005 | Laser scanners (terrestrial lidar) | |||||||||
MAD0041242A006 | Aerial/ orthophotography | |||||||||
MAD0041242A007 | Other (please specify) | A | ||||||||
MAD0041242A008 | Not applicable - I am visiting this site for other reasons | Mutually Exculsive | ||||||||
MAD0041262 | A | Please specify the geospatial data types you use. | Text area, No Limit | Single | N | Skip Logic | OE_Geospatial data types | |||
MAD0041263 | If you regularly have trouble getting geodetic control in the field, what is the primary issue? | MAD0041263A001 | I generally do not have trouble getting geodetic control | Radio button, one-up vertical | Single | Y | Skip Logic | Trouble Geodic in field | ||
MAD0041263A002 | No control marks are nearby, regardless of quality | |||||||||
MAD0041263A003 | Nearby control marks do not have reliable positions or elevations (e.g., marks are unstable, marks are too old, marks are in an area of known subsidence or uplift) | |||||||||
MAD0041263A004 | No internet access to get tools/data (e.g., NGS CORS, OPUS, datasheets) in the field | |||||||||
MAD0041263A005 | Other (please specify) | A | ||||||||
MAD0041263A006 | Not applicable - I am visiting this site for other reasons | |||||||||
MAD0041264 | A | Please specify the trouble you have getting geodetic control in the field. | Text area, No Limit | Single | N | Skip Logic | OE_Trouble Geodic in field | |||
MAD0041265 | Do you think NGS should include user-provided data in publically available products like “datasheets?” (Please select the answer you most agree with.) | MAD0041265A001 | NGS should NOT include user-provided data in publicly available products | Radio button, one-up vertical | Single | Y | Skip Logic | User Data in Products | ||
MAD0041265A002 | NGS should include user-provided data because I am required to have my data included in NGS products (e.g., datasheets). | |||||||||
MAD0041265A003 | NGS should include user-provided data because it provides helpful archiving and distribution services. | |||||||||
MAD0041265A004 | NGS should include user-provided data because it adds an implicit ‘stamp of approval’ to my work. | |||||||||
MAD0041265A005 | I have no opinion | |||||||||
MAD0041265A006 | Other (please specify) | A | ||||||||
MAD0041265A007 | Not applicable - I am visiting this site for other reasons | |||||||||
MAD0041266 | A | Please specify your thoughts on if NGS should include user-provided data in available products like "datasheets". | Text area, No Limit | Single | N | Skip Logic | OE_User Data in Products | |||
MAD0041267 | Are you aware that NGS will replace NAD 83 and NAVD 88 with new geometric and vertical datums? I am... |
MAD0041267A001 | Very aware | Dropdown select one | S | Y | Replacing NAD83 NAVD87 | |||
MAD0041267A002 | Somewhat aware | |||||||||
MAD0041267A003 | Not at all aware | |||||||||
MAD0041267A005 | Not applicable - I am visiting this site for other reasons | |||||||||
MAD0041268 | What kind of training formats do you prefer? | MAD0041268A001 | Web accessible videos, slide shows (no interaction with instructor) | Radio Button, one-up vertical | S | Y | Skip Logic | Training Format | ||
MAD0041268A002 | Live Web conference (interactive with instructor) | |||||||||
MAD0041268A003 | Workshops and conferences | |||||||||
MAD0041268A004 | NGS’s training center in Corbin, VA | |||||||||
MAD0041268A005 | Guidelines, user manuals, and published articles | |||||||||
MAD0041268A006 | Other (please specify) | A | ||||||||
MAD0041269 | A | Please specify the other training formats you prefer. | Text area, No Limit | N | Skip Logic | OE_Training Format | ||||
LON0030184 | What is most important to you in how NGS responds to your information request? | Text area, No Limit | N | OE_Most Important Respond Rqst | ||||||
NEW | If this website had a mobile version would you access it from your mobile device? | Yes | A | Radio Button, one-up vertical | S | Y | Skip Logic | Mobile Use | ||
No, I don't have a mobile device that allows me to access the web | ||||||||||
No, I would not use my mobile device to access this website | ||||||||||
Not Sure | ||||||||||
NEW | A | What information would you like to see on the mobile website? | Text area, No Limit | N | Skip Logic | OE_Mobile Use | ||||
EDO08969 | What is one improvement you would make to the site? | Text area, No Limit | N | OE_Improvement | ||||||
Model Instance Name: | ||||||||||
NGS NOAA Customer Satisfaction Survey V2 | underlined & italicized: RE-ORDER | |||||||||
MID: Uws5sgEoxk9RZlhl5ZZkYA== | pink: ADDITION | |||||||||
Date: | 1/3/2011 | blue + -->: REWORDING | ||||||||
NGS NOAA Customer Satisfaction Survey V2 CUSTOM QUESTION LIST | ||||||||||
QID (Group ID) |
Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | |
EDO08974 | Which term best describes your role? | Land Surveyor/Engineer | Radio button, one-up vertical | Single | Y | Skip Logic | Role | |||
Researcher/Educator/Student | ||||||||||
Geodesist/Cartographer | ||||||||||
GIS/Mapping User | ||||||||||
General Public | ||||||||||
Geocacher | ||||||||||
News Media | ||||||||||
Other, please specify | A | |||||||||
EDO08975 | A | Please specify your role in visiting this site. | Text field, <100 char | Single | N | Skip Logic | OE_Role | |||
EDO08976 | What were you primarily looking for on this visit to the NGS site? | Toolkit software | Radio button, one-up vertical | Single | Y | Skip Logic | Primarily Looking For | |||
Guidelines or specifications | ||||||||||
News | ||||||||||
CORS/OPUS | ||||||||||
Datasheets | ||||||||||
Aeronautical Data or imagery | ||||||||||
Other, please specify | B | |||||||||
EDO08979 | B | Please specify what you were primarily looking for today. | Text area, No Limit | Single | N | Skip Logic | OE_Primarily Looking For | |||
EDO08980 | Did you accomplish what you wanted to on the site today? | Yes | Radio button, one-up vertical | Single | Y | Skip Logic | Accomplish Task | |||
Partially | A | |||||||||
No | A | |||||||||
I wasn't planning to accomplish anything in particular | ||||||||||
EDO08981 | A | Please explain why you were not able to fully accomplish your task today. | Text area, No Limit | N | Skip Logic | OE_Accomplish Task | ||||
ACQinh0014042 | What is the primary reason passive survey control marks (e.g., bench marks) are important to your work? | Using these marks is required by federal, state, or local requirements | Radio button, one-up vertical | Single | Y | Skip Logic | Survey Controls Impt | |||
Using these marks is included in contract terms | ||||||||||
I can't depend on satellite systems being available in the areas where I work | ||||||||||
Not applicable – I am visiting this site for other reasons | ||||||||||
Other, please specify | A | |||||||||
ACQinh0014043 | A | Please specify why passive survey control marks are important to your work. | Text area, No Limit | Single | N | OE_Survey Controls impt | ||||
NEW | Which geospatial data types do you use? (select all that apply) | GPS or GNSS | Checkbox, one-up vertical | Multi | Y | Skip Logic | Geospatial data types | |||
Leveling | ||||||||||
Optical total station | ||||||||||
Lidar | ||||||||||
Laser scanners (terrestrial lidar) | ||||||||||
Aerial/ orthophotography | ||||||||||
Other (please specify) | A | |||||||||
Not applicable - I am visiting this site for other reasons | ||||||||||
NEW | A | Please specify the geospatial data types you use. | Text area, No Limit | Single | N | Skip Logic | OE_Geospatial data types | |||
NEW | If you regularly have trouble getting geodetic control in the field, what is the primary issue? | I generally do not have trouble getting geodetic control | Radio button, one-up vertical | Single | Y | Skip Logic | Trouble Geodic in field | |||
No control marks are nearby, regardless of quality | ||||||||||
Nearby control marks do not have reliable positions or elevations (e.g., marks are unstable, marks are too old, marks are in an area of known subsidence or uplift) | ||||||||||
No internet access to get tools/data (e.g., NGS CORS, OPUS, datasheets) in the field | ||||||||||
Other (please specify) | A | |||||||||
Not applicable - I am visiting this site for other reasons | ||||||||||
NEW | A | Please specify the trouble you have getting geodetic control in the field. | Text area, No Limit | Single | N | Skip Logic | OE_Trouble Geodic in field | |||
NEW | Do you think NGS should include user-provided data in publically available products like “datasheets?” (Please select the answer you most agree with.) | NGS should NOT include user-provided data in publicly available products | Radio button, one-up vertical | Single | Y | Skip Logic | User Data in Products | |||
NGS should include user-provided data because I am required to have my data included in NGS products (e.g., datasheets). | ||||||||||
NGS should include user-provided data because it provides helpful archiving and distribution services. | ||||||||||
NGS should include user-provided data because it adds an implicit ‘stamp of approval’ to my work. | ||||||||||
I have no opinion | ||||||||||
Other (please specify) | A | |||||||||
Not applicable - I am visiting this site for other reasons | ||||||||||
NEW | A | Please specify your thoughts on if NGS should include user-provided data in available products like "datasheets". | Text area, No Limit | Single | N | Skip Logic | OE_User Data in Products | |||
NEW | Are you aware that NGS will replace NAD 83 and NAVD 88 with new geometric and vertical datums? I am... |
Very aware | Dropdown select one | S | Y | Replacing NAD83 NAVD87 | ||||
Somewhat aware | ||||||||||
Not at all aware | ||||||||||
Other (please specify) | ||||||||||
Not applicable - I am visiting this site for other reasons | ||||||||||
NEW | What kind of training formats do you prefer? | Web accessible videos, slide shows (no interaction with instructor) | Radio Button, one-up vertical | S | Y | Skip Logic | Training Format | |||
Live Web conference (interactive with instructor) | ||||||||||
Workshops and conferences | ||||||||||
NGS’s training center in Corbin, VA | ||||||||||
Guidelines, user manuals, and published articles | ||||||||||
Other (please specify) | A | |||||||||
NEW | A | Please specify the other training formats you prefer. | Text area, No Limit | Single | N | Skip Logic | OE_Training Format | |||
LON0030184 | What is most important to you in how NGS responds to your information request? | Text area, No Limit | N | OE_Most Important Respond Rqst | ||||||
EDO08969 | What is one improvement you would make to the site? | Text area, No Limit | N | OE_Improvement | ||||||
Model Instance Name: | ||||||||||
NGS NOAA Customer Satisfaction Survey V2 | underlined & italicized: RE-ORDER | |||||||||
MID: Uws5sgEoxk9RZlhl5ZZkYA== | pink: ADDITION | |||||||||
Date: | 1/3/2011 | blue + -->: REWORDING | ||||||||
NGS NOAA Customer Satisfaction Survey V2 CUSTOM QUESTION LIST | ||||||||||
QID (Group ID) |
Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | |
EDO08974 | Which term best describes your role? | Land Surveyor/Engineer | Radio button, one-up vertical | Single | Y | Skip Logic | Role | |||
Researcher/Educator/Student | ||||||||||
Geodesist/Cartographer | ||||||||||
GIS/Mapping User | ||||||||||
General Public | ||||||||||
Geocacher | ||||||||||
News Media | ||||||||||
Other, please specify | A | |||||||||
EDO08975 | A | Please specify your role in visiting this site. | Text field, <100 char | Single | N | Skip Logic | OE_Role | |||
EDO08976 | What were you primarily looking for on this visit to the NGS site? | Toolkit software | Radio button, one-up vertical | Single | Y | Skip Logic | Primarily Looking For | |||
Guidelines or specifications | ||||||||||
News | ||||||||||
CORS/OPUS | ||||||||||
Datasheets | ||||||||||
Aeronautical Data or imagery | ||||||||||
Other, please specify | B | |||||||||
EDO08979 | B | Please specify what you were primarily looking for today. | Text area, No Limit | Single | N | Skip Logic | OE_Primarily Looking For | |||
ACQinh0014040 | Regarding accurate positioning, what is the most important issue or challenge in your profession? | Obtaining geodetic control in the field | Radio button, one-up vertical | Single | Y | Skip Logic | Accurate pos issue | |||
Identifying land subsidence or uplift | ||||||||||
Identifying shoreline or sea-level changes | ||||||||||
Defining the relationship between land elevations and water levels | ||||||||||
Not applicable – I am visiting this site for other reasons | ||||||||||
Other, please specify | A | |||||||||
ACQinh0014041 | A | Please specify the most important accurate positioning issue or challenge in your profession. | Text area, No Limit | Single | N | OE_Accurate Pos Issue | ||||
ACQinh0014042 | What is the primary reason passive survey control marks (e.g., bench marks) are important to your work? | Using these marks is required by federal, state, or local requirements | Radio button, one-up vertical | Single | Y | Skip Logic | Survey Controls Impt | |||
Using these marks is included in contract terms | ||||||||||
I can't depend on satellite systems being available in the areas where I work | ||||||||||
Not applicable – I am visiting this site for other reasons | ||||||||||
Other, please specify | A | |||||||||
ACQinh0014043 | A | Please specify why passive survey control marks are important to your work. | Text area, No Limit | Single | N | OE_Survey Controls impt | ||||
EDO08980 | Did you accomplish what you wanted to on the site today? | Yes | Radio button, one-up vertical | Single | Y | Skip Logic | Accomplish Task | |||
Partially | A | |||||||||
No | A | |||||||||
I wasn't planning to accomplish anything in particular | ||||||||||
EDO08981 | A | Please explain why you were not able to fully accomplish your task today. | Text area, No Limit | N | Skip Logic | OE_Accomplish Task | ||||
EDO08970 | How did you look for information on the site today? (Please select all that apply.) | Search feature | A | Checkbox, one-up vertical | Multi | Y | Skip Logic | Method for Looking | ||
Top navigation bar | ||||||||||
Left navigation bar | ||||||||||
Links in the center of the page | ||||||||||
Other, please specify | B | |||||||||
EDO08971 | B | Other way I looked for information: | Text field, <100 char | N | Skip Logic | OE_Method for Looking | ||||
EDO08972 | A | Please select your primary experience with the site's search feature today. |
The search feature met my needs today. | Radio button, one-up vertical | Single | Y | Skip Logic | Search | ||
I had issues with the search process (how to use it, terms to enter). | ||||||||||
I had issues with the search results I received. | ||||||||||
Other, please specify | C | |||||||||
EDO08973 | C | Please specify your experience with the search feature today. | Text area, No Limit | N | Skip Logic | OE_Search | ||||
NEW | When looking for information which of the following do you primarily prefer? | Frequently Asked Questions | Radio button, one-up vertical | Single | Y | Skip Logic | Look For Information | |||
Glossary | ||||||||||
Community-of-users message board | ||||||||||
Technical reference documents/publications | ||||||||||
Instructional video | ||||||||||
Social media | ||||||||||
Other (please specify) | A | |||||||||
NEW | A | Please specify how you primarily prefer to look for information. | Text area, No Limit | N | Skip Logic | OE_Look For Information | ||||
NEW | What is your preferred method of contacting NGS? | Radio button, one-up vertical | Single | Y | Skip Logic | Preferred Contact Method | ||||
Online chat | ||||||||||
In person (e.g., at a meeting) | ||||||||||
Phone | ||||||||||
Fax | ||||||||||
Other (please specify) | A | |||||||||
NEW | A | Please specify your preferred method of contacting NGS. | Text area, No Limit | N | Skip Logic | OE_Preferred Contact method | ||||
NEW | Typically, how often do you send an inquiry to an NGS employee? | Less than once per year | Radio button, one-up vertical | Single | Y | Skip Logic | Inquiry NGS employee | |||
1 - 3 times per year | ||||||||||
4 - 10 times per year | ||||||||||
Greater than 10 times per year | ||||||||||
Other (please specify) | A | |||||||||
NEW | A | Please specify how often you send an inquiry to an NGS employee. | Text area, No Limit | N | Skip Logic | OE_Inquiry NGS employee | ||||
NEW | What is most important to you in how NGS responds to your information request? | Text area, No Limit | N | OE_Most Important Respond Rqst | ||||||
EDO08969 | What is one improvement you would make to the site? | Text area, No Limit | N | OE_Improvement | ||||||
Model Instance Name: | ||||||||||
NGS NOAA Customer Satisfaction Survey V2 | underlined & italicized: RE-ORDER | |||||||||
MID: Uws5sgEoxk9RZlhl5ZZkYA== | pink: ADDITION | |||||||||
Date: | 1/3/2011 | blue + -->: REWORDING | ||||||||
NGS NOAA Customer Satisfaction Survey V2 CUSTOM QUESTION LIST | ||||||||||
QID (Group ID) |
Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | |
EDO08974 | Which term best describes your role? | Land Surveyor/Engineer | Radio button, one-up vertical | Single | Y | Skip Logic | Role | |||
Researcher/Educator/Student | ||||||||||
Geodesist/Cartographer | ||||||||||
GIS/Mapping User | ||||||||||
General Public | ||||||||||
Geocacher | ||||||||||
News Media | ||||||||||
Other, please specify | A | |||||||||
EDO08975 | A | Please specify your role in visiting this site. | Text field, <100 char | Single | N | Skip Logic | OE_Role | |||
EDO08976 | What were you primarily looking for on this visit to the NGS site? | Toolkit software | Radio button, one-up vertical | Single | Y | Skip Logic | Primarily Looking For | |||
Guidelines or specifications | ||||||||||
News | ||||||||||
CORS/OPUS | ||||||||||
Datasheets | ||||||||||
Aeronautical Data or imagery | ||||||||||
Other, please specify | B | |||||||||
EDO08979 | B | Please specify what you were primarily looking for today. | Text area, No Limit | Single | N | Skip Logic | OE_Primarily Looking For | |||
New | Which of the following professional groups should NGS engage with, in addition to the surveying community? | Emergency responders | Radio button, one-up vertical | Single | Y | Skip Logic | Professional Groups | |||
Energy producers | ||||||||||
Agriculture | ||||||||||
Coastal management | ||||||||||
Other, please specify | A | |||||||||
New | A | Please specify any other professional groups NGS should engage with. | Text area, No Limit | Single | N | OE_Professional Groups | ||||
New | Which geodesy / remote sensing topics should NGS explain better, or provide tutorials on? | Shoreline; the role of geodesy and remote sensing in ensuring safe navigation | Radio button, one-up vertical | Single | Y | Skip Logic | Geodesy or Sensing Topics | |||
Crustal and land movement; the role of geodesy and remote sensing in updating positions where significant crustal and land movement occurs | ||||||||||
Geographic Information Systems (GIS); the role of geodetic control in GIS | ||||||||||
Other, please specify | A | |||||||||
New | A | Please specify the topics NGS should explain better. | Text area, No Limit | Single | N | OE_Geodesy or Sensing Topics | ||||
New | Regarding accurate positioning, what is the most important issue or challenge in your profession? | Obtaining geodetic control in the field | Radio button, one-up vertical | Single | Y | Skip Logic | Accurate pos issue | |||
Identifying land subsidence or uplift sea-level changes | ||||||||||
identifying shoreline ore sea-level changes | ||||||||||
Defining the relationship between land elevations and water levels | ||||||||||
Other, please specify | A | |||||||||
New | A | Please specify the most important accurate positioning issue or challenge in your profession. | Text area, No Limit | Single | N | OE_Accurate Pos Issue | ||||
New | What is the primary reason passive survey control marks (e.g., bench marks) are important to your work? | Using these marks is required by federal, state, or local requirements | Radio button, one-up vertical | Single | Y | Skip Logic | Survey Controls Impt | |||
Using these marks is included in contract terms | ||||||||||
I can't depend on satellite systems being available in the areas where I work | ||||||||||
Other, please specify | A | |||||||||
New | A | Please specify why passive survey control marks are important to your work. | Text area, No Limit | Single | N | OE_Survey Controls impt | ||||
New | Which of the following primarily drives your accuracy needs? | Legal requirements | Radio button, one-up vertical | Single | Y | Skip Logic | Drives Accuracy Needs | |||
Scale of what I am measuring requires high accuracy | ||||||||||
I want the highest accuracy possible | ||||||||||
I don’t have high accuracy requirements; within a few feet is good enough. | ||||||||||
not applicable – I am visiting this site for other reasons | ||||||||||
Other, please specify | A | |||||||||
New | A | Please specify what primarily drives your accuracy needs. | Text area, No Limit | Single | N | OE_Drives Accuracy Needs | ||||
New | Which of the following best describes the datum realization you are most likely to use? | I use whatever datum realization my original dataset is in. | Radio button, one-up vertical | Single | Y | Skip Logic | Datum Realization | |||
I use the most recent datum realization. | ||||||||||
I use the datum realization I am most comfortable with. | ||||||||||
I do not make a distinction between datum realizations. | ||||||||||
not applicable – I am visiting this site for other reasons | ||||||||||
Other, please specify | A | |||||||||
New | A | Please specify the datum realization you are most likely to use. | Text area, No Limit | Single | N | OE_Datum Realization | ||||
EDO08980 | Did you accomplish what you wanted to on the site today? | Yes | Radio button, one-up vertical | Single | Y | Skip Logic | Accomplish Task | |||
Partially | A | |||||||||
No | A | |||||||||
I wasn't planning to accomplish anything in particular | ||||||||||
EDO08981 | A | Please explain why you were not able to fully accomplish your task today. | Text area, No Limit | N | Skip Logic | OE_Accomplish Task | ||||
EDO08970 | How did you look for information on the site today? (Please select all that apply.) | Search feature | A | Checkbox, one-up vertical | Multi | Y | Skip Logic | Method for Looking | ||
Top navigation bar | ||||||||||
Left navigation bar | ||||||||||
Links in the center of the page | ||||||||||
Other, please specify | B | |||||||||
EDO08971 | B | Other way I looked for information: | Text field, <100 char | N | Skip Logic | OE_Method for Looking | ||||
EDO08972 | A | Please select your primary experience with the site's search feature today. |
The search feature met my needs today. | Radio button, one-up vertical | Single | Y | Skip Logic | Search | ||
I had issues with the search process (how to use it, terms to enter). | ||||||||||
I had issues with the search results I received. | ||||||||||
Other, please specify | C | |||||||||
EDO08973 | C | Please specify your experience with the search feature today. | Text area, No Limit | N | Skip Logic | OE_Search | ||||
EDO08969 | What is one improvement you would make to the site? | Text area, No Limit | N | OE_Improvement | ||||||
Model Instance Name: | ||||||||||
NGS NOAA Customer Satisfaction Survey V2 | underlined & italicized: RE-ORDER | |||||||||
MID: Uws5sgEoxk9RZlhl5ZZkYA== | pink: ADDITION | |||||||||
Date: | 1/3/2011 | blue + -->: REWORDING | ||||||||
NGS NOAA Customer Satisfaction Survey V2 CUSTOM QUESTION LIST | ||||||||||
QID (Group ID) |
Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | |
EDO08974 | Which term best describes your role? | Land Surveyor/Engineer | Radio button, one-up vertical | Single | Y | Skip Logic | Role | |||
Researcher/Educator/Student | ||||||||||
Geodesist/Cartographer | ||||||||||
GIS/Mapping User | ||||||||||
General Public | ||||||||||
Geocacher | ||||||||||
News Media | ||||||||||
Other, please specify | A | |||||||||
EDO08975 | A | Please specify your role in visiting this site. | Text field, <100 char | Single | N | Skip Logic | OE_Role | |||
EDO08976 | What were you primarily looking for on this visit to the NGS site? | Radio button, one-up vertical | Single | Y | Skip Logic | Primarily Looking For | ||||
Geodetic Tool Kit/software Toolkit software | ||||||||||
Publications, Guidelines or specifications | ||||||||||
News | ||||||||||
CORS/OPUS - GPS Data | ||||||||||
Datasheets | ||||||||||
Aeronautical Data or imagery | ||||||||||
Other, please specify | B | |||||||||
EDO08979 | B | Please specify what you were primarily looking for today. | Text area, No Limit | Single | N | Skip Logic | OE_Primarily Looking For | |||
New | What spatial accuracy for survey control meets your horizontal positioning needs? | < 1 cm (0.03 ft.) horizontal | Radio button, one-up vertical | Single | Y | Skip Logic | Horizontal Pos | |||
1−3 cm (0.03−0.1 ft.) horizontal | ||||||||||
3−5 cm (0.1−0.2 ft.) horizontal | ||||||||||
5−15 cm (0.2−0.5 ft.) horizontal | ||||||||||
Other – please specify | A | |||||||||
Not sure/ Don't know | ||||||||||
New | A | Please specify the spatial accuracy for survey control meeting your horizontal positioning needs. | Text area, No Limit | N | Skip Logic | OE_Horiz Pos | ||||
New | What vertical accuracy meets your needs for determining elevations (i.e., orthometric and/or dynamic heights)? | < 1 cm (0.03 ft.) vertical | Radio button, one-up vertical | Single | Y | Skip Logic | Vertical Acc | |||
1−3 cm (0.03−0.1 ft.) vertical | ||||||||||
3−5 cm (0.1−0.2 ft.) vertical | ||||||||||
5−10 cm (0.2−0.3 ft.) vertical | ||||||||||
10−30 cm (0.3−1 ft.) vertical | ||||||||||
Other – please specify | A | |||||||||
Not sure/ Don't know | ||||||||||
New | A | Please specify the vertical accuracy to determine elevation. | Text area, No Limit | N | Skip Logic | OE_Vert Acc | ||||
New | How well aligned should passive survey control marks (e.g., bench marks) be with NGS Continuously Operating Reference Stations (CORS)? (Note: that the CORS network is the basis for latitude, longitude, and ellipsoid height in the National Spatial Reference System (NSRS).) | < 1 cm (0.03 ft.) horizontal and/or < 2 cm (0.07 ft.) ellipsoid height | Radio button, one-up vertical | Single | Y | Skip Logic | Align to CORS | |||
1−3 cm (0.03−0.1 ft.) horizontal and/or 2−5 cm (0.07−0.2 ft.) ellipsoid height | ||||||||||
3−5 cm (0.1−0.2 ft.) horizontal and/or 5−10 cm (0.2−0.3 ft.) ellipsoid height | ||||||||||
5−15 cm (0.2−0.5 ft.) horizontal and/or 10−30 cm (0.3−1 ft.) ellipsoid height | ||||||||||
Other – please specify | A | |||||||||
Not sure/ Don't know | ||||||||||
New | A | Please specify how well aligned passive survey control marks should be to NGS CORS. | Text area, No Limit | N | Skip Logic | OE_Align to CORS | ||||
New | What minimum change should determine whether NGS updates published coordinates for passive survey control marks (e.g., bench marks)? | Any change | Radio button, one-up vertical | Single | Y | Skip Logic | Min Change Update | |||
1−3 cm (0.03−0.1 ft..) horizontal and/or 2−5 cm (0.07−0.2 ft.) vertically | ||||||||||
3−5 cm (0.1−0.2 ft..) horizontal and/or 5−10 cm (0.2−0.3 ft.) vertically | ||||||||||
5−15 cm (0.2−0.5 ft..) horizontal and/or 10−30 cm (0.3−1 ft.) vertically | ||||||||||
Other – please specify | A | |||||||||
Not sure/ Don't know | ||||||||||
New | A | Please specify the minimum change required to determine when NGS updates published coordinates for passive survey control marks. | Text area, No Limit | N | Skip Logic | OE_Min Change Update | ||||
New | How often should NGS update published horizontal and/or vertical control coordinates? | As often as necessary; update of coordinates should be based on positional change rather than a schedule | Radio button, one-up vertical | Single | Y | Skip Logic | How Often Update | |||
No more than once per year | ||||||||||
No more than once every 2-4 years | ||||||||||
No more than once every 5-10 year | ||||||||||
Other – please specify | A | |||||||||
Not sure/ Don't know | ||||||||||
New | A | Please specify how often NGS should update their published control coordinates. | Text area, No Limit | N | Skip Logic | OE_How Often Update | ||||
EDO08980 | Did you accomplish what you wanted to on the site today? | Yes | Radio button, one-up vertical | Single | Y | Skip Logic | Accomplish Task | |||
Partially | A | |||||||||
No | A | |||||||||
I wasn't planning to accomplish anything in particular | ||||||||||
EDO08981 | A | Please explain why you were not able to fully accomplish your task today. | Text area, No Limit | N | Skip Logic | OE_Accomplish Task | ||||
EDO08970 | How did you look for information on the site today? (Please select all that apply.) | Search feature | A | Checkbox, one-up vertical | Multi | Y | Skip Logic | Method for Looking | ||
Top navigation bar | ||||||||||
Left navigation bar | ||||||||||
Links in the center of the page | ||||||||||
Other, please specify | B | |||||||||
EDO08971 | B | Other way I looked for information: | Text field, <100 char | N | Skip Logic | OE_Method for Looking | ||||
EDO08972 | A | Please select your primary experience with the site's search feature today. |
The search feature met my needs today. | Radio button, one-up vertical | Single | Y | Skip Logic | Search | ||
I had issues with the search process (how to use it, terms to enter). | ||||||||||
I had issues with the search results I received. | ||||||||||
Other, please specify | C | |||||||||
EDO08973 | C | Please specify your experience with the search feature today. | Text area, No Limit | N | Skip Logic | OE_Search | ||||
EDO08969 | What is one improvement you would make to the site? | Text area, No Limit | N | OE_Improvement | ||||||
Model Instance Name: | ||||||||||
NGS NOAA Customer Satisfaction Survey V2 | underlined & italicized: RE-ORDER | |||||||||
MID: Uws5sgEoxk9RZlhl5ZZkYA== | pink: ADDITION | |||||||||
Date: | 1/3/2011 | blue + -->: REWORDING | ||||||||
NGS NOAA Customer Satisfaction Survey V2 CUSTOM QUESTION LIST | ||||||||||
QID (Group ID) |
Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | |
EDO08969 | What is one improvement you would make to the site? | Text field unlimited characters | N | OE_Improvement | ||||||
EDO08970 | How did you look for information on the site today? (Please select all that apply.) | Search feature | A | Checkbox, one-up vertical | Multi | Y | Skip Logic | Method for Looking | ||
Top navigation bar | ||||||||||
Left navigation bar | ||||||||||
Links in the center of the page | ||||||||||
Other, please specify | B | |||||||||
EDO08971 | B | Other way I looked for information: | Text field, <100 char | N | Skip Logic | OE_Method for Looking | ||||
EDO08972 | A | Please select your [b]primary[/b] experience with the site's search feature today. |
The search feature met my needs today. | Radio button, one-up vertical | Single | Y | Skip Logic | Search | ||
I had issues with the search process (how to use it, terms to enter). | ||||||||||
I had issues with the search results I received. | ||||||||||
Other, please specify | C | |||||||||
EDO08973 | C | Please specify your experience with the search feature today. | Text field unlimited characters | N | Skip Logic | OE_Search | ||||
EDO08974 | Which term best describes your role? | General Public | Radio button, one-up vertical | Single | Y | Skip Logic | Role | |||
Geocacher | ||||||||||
Geodesist/Cartographer | ||||||||||
GIS/Mapping User | ||||||||||
Land Surveyor/Engineer | ||||||||||
News Media | ||||||||||
Researcher/Educator/Student | ||||||||||
Other, please specify | A | |||||||||
EDO08975 | A | Please specify your role in visiting this site. | Text field, <100 char | Single | N | Skip Logic | OE_Role | |||
EDO08976 | What were you primarily looking for on this visit to the NGS site? | Data | A | Radio button, one-up vertical | Single | Y | Skip Logic | Primarily Looking For | ||
Geodetic Tool Kit/software | ||||||||||
Imagery | ||||||||||
News | ||||||||||
Publications, Guidelines or specs | ||||||||||
Other, please specify | B | |||||||||
EDO08977 | A | What type of data were you looking for? | Aeronautical Data | Radio button, one-up vertical | Single | Y | Skip Logic | Type of Data | ||
CORS/OPUS - GPS Data | ||||||||||
Datasheets | ||||||||||
Other, please specify | C | |||||||||
EDO08978 | C | Other data: | Text field, <100 char | Single | N | Skip Logic | OE_Data | |||
EDO08979 | B | Please specify what you were primarily looking for today. | Text field unlimited characters | Single | N | Skip Logic | OE_Primarily Looking For | |||
EDO08980 | Did you accomplish what you wanted to on the site today? | Yes | Radio button, one-up vertical | Single | Y | Skip Logic | Accomplish Task | |||
Partially | A | |||||||||
No | A | |||||||||
I wasn't planning to accomplish anything in particular | ||||||||||
EDO08981 | A | Please explain why you were not able to fully accomplish your task today. | Text field unlimited characters | N | Skip Logic | OE_Accomplish Task | ||||
EDO08982 | Which positioning product should NGS emphasize? | High-accuracy GPS data streamed via the Internet | Radio button, one-up vertical | Single | Y | OPS Group | Positioning Products | |||
Expanded tools for processing positioning data online | ||||||||||
Enhanced standards and guidelines for various positioning uses | ||||||||||
None | ||||||||||
Other, please specify | A | |||||||||
EDO08983 | A | Other - positioning product: | Text field, <100 char | Single | N | OPS Group | OE_Positioning Products | |||
EDO08984 | Which training workshop would be most useful to you? | Using CORS/OPUS | Radio button, one-up vertical | Single | Y | OPS Group | Training Workshop | |||
Blue booking | ||||||||||
GPS processing | ||||||||||
Datum transformation | ||||||||||
Developing an accurate GIS/LIS | ||||||||||
Developments in height modernization | ||||||||||
Not interested in a training workshop | ||||||||||
Other, please specify | A | |||||||||
EDO08985 | A | Other - training workshop: | Text field, <100 char | Single | N | OPS Group | OE_Training Workshop | |||
File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
File Modified | 0000-00-00 |
File Created | 0000-00-00 |