Form 952 2015 952 NCI Main_Qnaire New Model & CQs Nov-2015

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Overview

Model Questions v2
Custom Questions v2

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Sheet 1: Model Questions v2

Model Name							Red & Strike-Through: Delete
Model ID							Underlined & Italicized: Re-order
Partitioned		No					Pink: Addition
Date		11/23/2015					Blue: Reword
Standard Web Model - Content Site providing Information
u	Label	Element Questions		Label	Satisfaction Questions		Label	Future Behaviors
		Look and Feel (1=Poor, 10=Excellent, Don't Know)			Satisfaction			Likelihood to Return (1=Very Unlikely, 10=Very Likely)
1	Look and Feel - Appeal	Please rate the visual appeal of this site.	19	Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)	22	Return	How likely are you to return to cancer.gov in the future?
2	Look and Feel - Balance	Please rate the balance of graphics and text on this site.	20	Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)			Recommend (1=Very Unlikely, 10=Very Likely)
3	Look and Feel - Readability	Please rate the readability of the pages on this site.	21	Satisfaction - Ideal	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)	23	Recommend	How likely are you to recommend the National Cancer Institute's website to someone else?
		Site Performance (1=Poor, 10=Excellent, Don't Know)						Primary Resource (1=Very Unlikely, 10=Very Likely)
4	Site Performance - Loading	Please rate how quickly pages load on this site.				24	Primary Resource	How likely are you to use the cancer.gov as your primary resource for information relating to cancer?
5	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.
6	Site Performance - Completeness	Please rate how completely the page content loads on this site.
		Navigation (1=Poor, 10=Excellent, Don't Know)
7	Navigation - Organized	Please rate how well this site is organized.
8	Navigation - Options	Please rate the options available for navigating this site.
9	Navigation - Layout	Please rate how well the site layout helps you find what you need.
		Information Browsing (1=Poor, 10=Excellent, Don't Know)
10	Information Browsing - Sort	Please rate the ability to sort information by criteria that are important to you on this site.
11	Information Browsing - Narrow	Please rate the ability to narrow choices to find the information you are looking for on this site.
12	Information Browsing - Features	Please rate how well the features on the site help you find the information you need.
		Site Information (1=Poor, 10=Excellent, Don't Know)
13	Site Information - Thoroughness	Please rate the thoroughness of information provided on this site.
14	Site Information - Understandable	Please rate how understandable this site’s information is.
15	Site Information - Answers	Please rate how well the site’s information provides answers to your questions.

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Sheet 2: Custom Questions v2

Model Name						red & strike-through: DELETE
Model ID						underlined & italicized: RE-ORDER
Partitioned		No				pink: ADDITION
Date		11/23/2015				blue + -->: REWORDING
						violet (bold): SKIP-LOGIC
CQID	Skip From	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Label
		Please rate the quality of information on this site.	1=Poor		Radio button, scale, has don't know	Single	Y		Content Quality
			2
			3
			4
			5
			6
			7
			8
			9
			10=Excellent
		Please rate your perception of how current the information is on this site.	1=Poor		Radio button, scale, has don't know	Single	Y		Content Freshness
			2
			3
			4
			5
			6
			7
			8
			9
			10=Excellent
		How often do you visit this site?	First time		Radio buttons	Single	Required		Visit Frequency
			Daily
			Weekly
			Monthly
			Once every few months
			Once every 6 months or less
		In what role were you visiting the NCI website today?	Patient with Cancer or a Related Disease/Condition	A	Radio buttons	Single	Required	Skip Logic Group	Role
			Family Member or Friend of a Patient
			Health Care Provider/Health Professional	B1,B2,C
			Scientist/Researcher	D1,D2,C
			General Health Consumer
			Advocate
			Media/Journalist
			Student	C
			Educator/Teacher	C
			Librarian or Information Professional
			Other	E
	E	Please specify the role in which you were visiting the NCI website today.			Text field, <100 char	Open	Optional	Skip Logic Group	OE_Role
	A	Which best describes your current status as a patient?	Patient diagnosed with cancer		Radio buttons	Single	Required	Skip Logic Group	Specific Role_Patient
			Patient in treatment for cancer
			Patient post treatment/cancer survivor
			Patient with cancer that has come back
			Person concerned about being at risk for cancer
			Other	A1
	A1	Please specify your current status as a patient.			Text field, <100 char	Open	Optional	Skip Logic Group	OE_Specific Role_Patient
	B1	Which best describes your specific role as a health professional?	Physician/Nurse Practitioner		Radio buttons	Single	Required	Skip Logic Group	Specific Role_Health Professional
			Nurse
			Care coordinator/Case manager/Patient navigator
			Pharmacist
			Counselor/Clinical social worker
			Other	B1A
	B1A	Please specify your role as a health professional.			Text field, <100 char	Open	Optional	Skip Logic Group	OE_Specific Role_Health Professional
	B2	Do you specialize in the care of patients with cancer?	Yes		Radio buttons	Single	Required	Skip Logic Group	Cancer Specialist YN
			No
	D1	Which best describes your specific role as a scientist/researcher?	Post doctoral fellow		Radio buttons	Single	Required	Skip Logic Group	Specific Role_Scientist
			Prospective or First time researcher
			New Principal Investigator (PI)
			Long-time/Experienced researcher
			Research manager/Administrator
			Other	D1A
	D1A	Please specify your role as a scientist/researcher.			Text field, <100 char	Open	Optional	Skip Logic Group	OE_Specific Role_Scientist
	D2	What type of research are you involved in?	Clinical research		Radio buttons	Single	Required	Skip Logic Group	Research Type
			Basic research
			Both
			Neither
	C	Did you look for information regarding grants or research training opportunities during this visit to cancer.gov?	Yes	C1	Radio buttons	Single	Required	Skip Logic Group	Opportunities Sought YN
			No
	C1	What information did you look for regarding grants or research training opportunities during this visit to cancer.gov? (Please select all that apply.)	Research grants		Checkbox, one-up vertical	Multi	Required	Skip Logic Group	Opportunities
			NCI grants process					Randomize
			NCI grants management
			Other NCI funding opportunities
			Research training opportunities	C2
			Research partnership or business collaboration
			Other	C1A				Anchor
	C1A	Please specify what information you looked for regarding grants or research training opportunities during this visit to cancer.gov.			Text field, <100 char	Open	Optional	Skip Logic Group	OE_Research Opportunities
	C2	Which training opportunities were you interested in? (Please select all that apply.)	Training opportunities at NCI's campus in Maryland		Checkbox, one-up vertical	Multi	Required	Skip Logic Group	Training Opportunities
			Training opportunities funded by NCI
			Diversity training programs
			Other	C2A				Anchor
	C2A	Please specify the training opportunity you were interested in.			Text field, <100 char	Open	Optional	Skip Logic Group	OE_Training Opportunities
		Please complete this sentence: My primary reason for visiting the NCI website today was to find information on or relating to _____ .	Cancer treatment or managing side effects		Radio buttons	Single	Required	Skip Logic Group/Randomize	Primary Reason
			Cancer symptoms, diagnosis or prognosis					Randomize
			Cancer screening and detection
			Clinical trials
			Causes or prevention of cancer
			Cancer statistics
			Coping with cancer or managing care
			News related to cancer or research results
			Treatment facilities or cancer specialists
			Grants or training opportunities
			The National Cancer Institute					Anchor
			Other	A1				Anchor
	A1	Please specify the information you were looking for during this visit.			Text field, <100 char	Open	Optional	Skip Logic Group	OE_Primary Reason
		How do you plan to use the information you were seeking during this visit? (Please select all that apply.)	Keep myself up-to-date		Check boxes	Multi	Required	Skip Logic Group	Use Info
			Plan or verify cancer treatment					Randomize
			Provide cancer information to a patient, family member or caregiver
			Provide information to colleagues
			Provide information to students
			Improve my understanding of NCI research priorities
			Share cancer information with my physician
			Prepare a research grant application
			For my personal use					Anchor
			Didn't find or wasn't looking for new information					Anchor
			Other	A1				Anchor
	A1	Please specify how you plan to use the information you were seeking during this visit.			Text field, <100 char	Open	Optional	Skip Logic Group	OE_Use Info
		Were you able to find the information you were looking for during this visit?	Yes		Radio buttons	Single	Required	Skip Logic Group	Accomplish
			Partially	P
			Not yet, still looking	P
			No	P
	P	Please tell us exactly what you were unable to find on this site today.			Text area, no char limit	Single	Optional	Skip Logic Group	OE_Accomplish
		What was the primary source that referred you to the NCI website today?	Social media (e.g., Facebook, Twitter)		Radio buttons	Single	Required	Skip Logic Group	Acquisition Source
			Familiarity with the National Cancer Institute (NCI) website					Randomize
			Email(s) from the National Cancer Institute (NCI)
			Link from another website or blog
			Search engine results (e.g., Google, Bing)
			Referred by someone I know
			Don't know					Anchor Answer Choice
			Other	A				Anchor Answer Choice
	A	Please specify the primary source that referred you to the NCI website today.			Text area, no char limit	Open	Optional	Skip Logic Group	OE_Acquisition Source
		How did you navigate the site today? (Please select all that apply.)	Top navigation and menus		Checkbox, one-up vertical	Multi	Required	Skip Logic Group	Navigation Used
			Search bar on the site	A
			Clinical trials search tool	D
			Links within the page
			Navigation on the left side of the page
			Site map
			None of these					Anchor
	A	Did the search bar on the site (not the clinical trials search tool) produce the results you expected?	Yes	C	Radio buttons	Single	Required	Skip Logic Group	Search Results Expected YN
			No	B,C
			Not sure	C
	B	What is the primary reason the search functionality did not produce the results you expected?	Returned too many results or results were too broad		Radio buttons	Single	Required	Skip Logic Group	Unexpected Search Results
			Returned too few results or results were too narrow
			Returned incorrect or irrelevant results
			Returned no results
			Encountered an error message or technical difficulty while using search	B1
			Other	B2
	B1	Please provide more detail regarding the error message or technical difficulty you encountered while using the search functionality.			Text area, no char limit	Open	Optional	Skip Logic Group	OE_Search Error
	B2	Please specify the primary reason the search functionality did not produce the results you expected.			Text area, no char limit	Open	Optional	Skip Logic Group	OE_Unexpected Search Results
	C	If you could make one improvement to the search functionality of this site, what would it be?			Text area, no char limit	Open	Optional	Skip Logic Group	OE_Search Improvement
	D	Did the clinical trials search functionality produce the results you expected?	Yes	F	Radio buttons	Single	Required	Skip Logic Group	Search Results Expected YN_CT
			No	E,F
			Not sure	F
	E	What is the primary reason the clinical trials search functionality did not produce the results you expected?	Returned too many results or results were too broad		Radio buttons	Single	Required	Skip Logic Group	Unexpected Search Results_CT
			Returned too few results or results were too narrow
			Returned incorrect or irrelevant results
			Returned no results
			Encountered an error message or technical difficulty while using search	E1
			Other	E2
	E1	Please provide more detail regarding the error message or technical difficulty you encountered while using the clinical trials search functionality.			Text area, no char limit	Open	Optional	Skip Logic Group	OE_Search Error_CT
	E2	Please specify the primary reason the clinical trials search functionality did not produce the results you expected.			Text area, no char limit	Open	Optional	Skip Logic Group	OE_Unexpected Search Results_CT
	F	If you could make one improvement to the clinical trials search functionality of this site, what would it be?			Text area, no char limit	Open	Optional	Skip Logic Group	OE_Search Improvement_CT
		How would you describe your navigation experience on this site today? (Please select all that apply.)	I had no difficulty navigating/browsing on this site	MUTUALLY EXCLUSIVE	Checkbox, one-up vertical	Multi	Required	Skip Logic Group	Navigation Experience
			Links often did not take me where I expected	A				Randomize
			Organization of the site did not match my expectations	A
			Links/labels are not clear or did not make sense	A
			Too many links/navigational options to choose from	A
			Had technical difficulties (error messages, broken links, etc.)	A
			Could not navigate back to previous information	A
			Other	A				Anchor
	A	Please provide more detail about the navigation problem(s) you experienced.			Text area, no char limit	Open	Optional	Skip Logic Group	OE_Navigation Experience
		What is your gender?	Female		Radio buttons (single)	Single	Required		Demographics: Gender
			Male
			Prefer not to answer
		Please select the category that includes your age.	Under 18		Radio buttons (single)	Single	Required		Demographics: Age
			18 - 24
			25 - 34
			35 - 44
			45 - 54
			55 - 64
			65 or older
			Prefer not to answer
		Which of the following best describes the highest level of education you have completed?	Current middle or high school student		Radio buttons	Single	Yes		Demographics: Education
			Some high school
			High school graduate
			Some college/vocational school
			College graduate
			Some postgraduate school
			Graduate/professional degree
			Prefer not to answer
		From where are you accessing this site?	United States		Radio buttons	Single	Required	Skip Logic Group	Country/Region
			Caribbean
			Europe, including United Kingdom
			Canada
			Mexico
			South America
			Central America
			Australia
			New Zealand
			Asia
			Africa
			Other	A
	A	Please specify where you are accessing this site from.			Text area, no char limit	Single	Optional	Skip Logic Group	OE_Country/Region
		If you could make one improvement to this site, what would it be?			Text area, no char limit	Single	Optional		OE_Improvement
		Would you like to contact the National Cancer institute?	Yes		Radio buttons	Single	Required	Smart Thank You Page	Contact YN
			No