940 2015 940 ACA Employer

E-Government Website Customer Satisfaction Surveys

2015 940 ACA Employer.xlsx

2015 939 ACA AIR Readiness - 2015 942 NIJ v3

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Welcome and Thank You Text
Model Qsts
Current CQs


Sheet 1: Welcome and Thank You Text






Welcome and Thank You Text















Welcome Text
Thank You Text




Thank you for visiting the Affordable Care Act (ACA) Tax Provisions section of the IRS.gov website. You have been selected at random to take part in a survey conducted by ForeSee on behalf of the Internal Revenue Service. Your opinions will help the IRS provide the types of information and services that you need and want.

Your participation is voluntary and your responses to the survey are strictly private and will remain anonymous, therefore we do not collect any information which would enable us to respond to any inquiries. The IRS receives only compiled data, which does not allow for the identification of any individual. The IRS is committed to protecting your privacy as you take this survey, and whenever you visit the IRS website.

Please do NOT provide any personal identification information such as your Name, Social Security Number, Taxpayer Identification Number, Telephone Number, E-Mail Address, or Street Address in the "comments" sections of this questionnaire. The IRS is NOT able to respond to tax or personal related inquiries that are submitted through this survey.

Thank you very much for completing this survey. All answers and comments will be used by the IRS to help serve you better.






























Welcome Text - Alternate
Thank You Text - Alternate




Thank you for visiting [Company/Site/Agency]. You have been randomly selected to take part in this survey that is being conducted by ForeSee on behalf of the [Company/Site/Agency]. Please take a few minutes to give us your feedback. All results are strictly confidential.
Thank you for taking our survey - and for helping us serve you better.

Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.
































































































Sheet 2: Model Qsts

Model Name ACA Employer Survey
Red & Strike-Through: Delete
Model ID
Underlined & Italicized: Re-order
Partitioned No
Pink: Addition
Date (9/2/2015)
Blue: Reword









Label Satisfaction Questions
Label Future Behaviors






Satisfaction

Return (1=Very Unlikely, 10=Very Likely)


Satisfaction - Overall What is your overall satisfaction with the Employer-Related ACA section of the IRS.gov website?
(1=Very Dissatisfied, 10=Very Satisfied)

Return How likely are you to return to the Employer-Related ACA section of the IRS.gov website?


Satisfaction - Expectations How well does the Employer-Related ACA section of the IRS.gov website meet your expectations?
(1=Falls Short, 10=Exceeds)


Recommend (1=Very Unlikely, 10=Very Likely)


Satisfaction - Ideal How does the Employer-Related ACA section of the IRS.gov compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)

Recommend Site How likely are you to recommend the Employer-Related ACA section of the IRS.gov website to someone else?






Primary Resource (1=Very Unlikely, 10=Very Likely)





Primary Resource How likely are you to use the IRS.gov website as your primary resource for all Employer-Related ACA information?








Sheet 3: Current CQs

Model Name ACA Employer Survey Red & Strike-Through: Delete




Model ID Underlined & Italicized: Re-order



Partitioned No Pink: Addition



Date (9/11/2015) Blue: Reword













QID QUESTION META TAG Skip From Question Text Answer Choices Skip To Required
Y/N
Type Special Instructions CQ Label

Role
Which category best describes you? Are you …? Employer with generally fewer than 50 FTE - includes tax-exempt employer
Y Radio button, one-up vertical Skip Logic Group* Role



Applicable Large Employer “ALE” (i.e., business/government agency with 50 or more FTE employees) A,B






Health Insurance Issuer/Carrier C






Government Sponsored Insurance D






Tax Return Preparer or Payroll or Other Service Provider







Software developer or Transmitter







Other E





A If ALE, are you: Local/State Government Employer
Y Radio button, one-up vertical Skip Logic Group* ALE



Indian Tribal Government Employer







Federal Government Employer







None of the above






B If ALE, are you also: Self-insured (i.e. sponsors self-insured group health plans)
Y Radio button, one-up vertical Skip Logic Group* ALE insured



Not self-insured






C If Health Care Insurance Issuer/Carrier, are you: Non-Profit
Y Radio button, one-up vertical Skip Logic Group* Health care



For-Profit






D If Government Sponsored Insurance, are you: State Medicaid/CHIP Agency
Y Radio button, one-up vertical Skip Logic Group* Gov Insurance



Medicare







Tricare






E Please specify what best describes you.

N Text field, <100 char Skip Logic Group* Other role

Visit Frequency
How frequently do you visit the Employer-Related ACA section of the IRS.gov website? This is my first time
Y Drop down, select one
Frequency



Daily







Weekly







Monthly







Every couple of months







How many Full Time or FTE equivalent employees does your business have? 0-49
Y Drop down, select one
# of employees



Between 50-499







Between 500-1,999







Between 2,000-4,999







Between 5,000-9,999







10,000 or more







Please indicate how many states your business operates in? One
Y Drop down, select one
# of states



Between 2-5







Between 6-10







Between 11-20







Over 20 states





Primary Reason: Federal Government or Informational Non-Profit
What are the main topics you were looking for on the Employer-Related ACA section of the IRS.gov website today? (Choose all that apply) Determining ALE status
Y Checkbox, one-up vertical Skip Logic Group* Main topics


Health care coverage questions (i.e., determining eligibility and affordability)






Transition relief from Tax Year 2015 filing requirements/penalties






Filing requirements, instructions, or publications






ACA Information reporting requirements






Calculating Full Time Employee status






Employer Shared Responsibility Payment FAQs






How to contact the IRS about my Employer Shared Responsibility Payment Assessment (Preliminary Letter)






Legal guidance, ACA Regulations, and other resources






Small Business Health Care Tax Credit/Small Business Health Options Program (SHOP)






Other





Accomplish
Did you find the information you were looking for? Yes
Y Radio button, one-up vertical Skip Logic Group* Find info



No A






Partially A




OE_Accomplish A Please tell us in as much detail as possible what specifically were you trying to find today?




No info found



Based on the guidance you have received from the Employer-Related ACA website, please rate how confident you are in knowing what to do for each of the following requirements.
Requirements for Information Reporting (1095-B or 1095-C) to the IRS
1=Not at all confident
Y Drop down, select one Multiple Lists Group* Confidence Reporting



2







3=Somewhat confident







4







5=Extremely confident







Unsure







The Quality of the employee data you will be reporting to IRS on your 1094/1095 forms 1=Not at all confident
Y Drop down, select one Multiple Lists Group* Confidence Quality



2







3=Somewhat confident







4







5=Extremely confident







Unsure







Calculating Full Time Employee status 1=Not at all confident
Y Drop down, select one Multiple Lists Group* Confidence Calculating



2







3=Somewhat confident







4







5=Extremely confident







Unsure







Thinking about the planning and preparation needed for the ACA employer requirements, please rate how ready your organization is to fulfill each of the following.
Requirements for Information Reporting (1095b or 1095c) to the IRS
1=Not at all ready
Y Drop down, select one Multiple Lists Group* Readiness Reporting



2= In process, partially ready







3=Completely ready







Don't know







The Quality of the employee data you will be reporting to IRS on your 1094/1095 forms 1=Not at all ready
Y Drop down, select one Multiple Lists Group* Readiness Quality



2= In process, partially ready







3=Completely ready







Don't know







Calculating Full Time Employee status 1=Not at all ready
Y Drop down, select one Multiple Lists Group* Readiness Calculating



2= In process, partially ready







3=Completely ready







Don't know





OE_Improve Experience
What could IRS do to improve the Employer-Related ACA section to better meet your needs?

N Text area, no char limit
Improve Employer ACA
File Typeapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File Modified0000-00-00
File Created0000-00-00

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