Form 1050 2017 1050 Q_BLS_Web_Browse_20171207

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Overview

Welcome and Thank You Text (2)
New Model Questions
Custom Questions

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Sheet 1: Welcome and Thank You Text (2)

	The text you see here will appear at the top and bottom of your survey, examples below.
	Default text is included and you may modify this text as needed.
	Welcome and Thank You Text
		Welcome Text		Welcome Text - Tablet / Phone
		Thank you for visiting BLS.gov. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Participation in this survey is completely voluntary. Please take a minute or two to give us your opinions. The feedback you provide will help us serve you better in the future. Your responses will only be used internally to make improvements to the website and customer experience.
		Thank You Text		Thank You Text - Tablet / Phone
		Thank you for taking our survey - and for helping us serve you better.
		Example Desktop		Example Mobile

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Sheet 2: New Model Questions

Model Name		BL Full Site Measure v2					Red & Strike-Through: Delete
Model ID							Underlined & Italicized: Re-order
Partitioned		Yes - 2MQ					Pink: Addition
Date							Blue: Reword
Model Version		17.2.G
	Label	Element Questions		Label	Satisfaction Questions		Label	Future Behaviors
		Look and Feel (1=Poor, 10=Excellent, Don't Know)			Satisfaction			Confidence (1=Not At All Confident, 10=Very Confident)
1	Look and Feel - Appeal	Please rate the visual appeal of this site.	19	Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)	22	Confidence	Please rate your level of confidence in BLS.gov.
2	Look and Feel - Balance	Please rate the balance of graphics and text on this site.	20	Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)			Return (1=Very Unlikely, 10=Very Likely)
3	Look and Feel - Readability	Please rate the readability of the pages on this site.	21	Satisfaction - Ideal	How does this site compare to an ideal website? (1=Not Very Close, 10=Very Close)	23	Return	How likely are you to return to BLS.gov in the future?
		Site Performance (1=Poor, 10=Excellent, Don't Know)						Recommend (1=Very Unlikely, 10=Very Likely)
4	Site Performance - Loading	Please rate how quickly pages load on this site.				24	Recommend	How likely are you to recommend BLS.gov to someone else?
5	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.
6	Site Performance - Completeness	Please rate how completely the page content loads on this site.
		Navigation (1=Poor, 10=Excellent, Don't Know)
7	Navigation - Organized	Please rate how well this site is organized.
8	Navigation - Options	Please rate the options available for navigating this site.
9	Navigation - Layout	Please rate how well the site layout helps you find what you need.
		Information Browsing (1=Poor, 10=Excellent, Don't Know)
10	Information Browsing - Sort	Please rate the ability to sort information by criteria that are important to you on this site.
11	Information Browsing - Narrow	Please rate the ability to narrow choices to find the information you are looking for on this site.
12	Information Browsing - Features	Please rate how well the features on the site help you find the information you need.
		Site Information (1=Poor, 10=Excellent, Don't Know)
13	Site Information - Thoroughness	Please rate the thoroughness of information provided on this site.
14	Site Information - Understandable	Please rate how understandable this site’s information is.
15	Site Information - Answers	Please rate how well the site’s information provides answers to your questions.

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Sheet 3: Custom Questions

Model Name		BL Full Site Measure v2				Red & Strike-Through: Delete
Model ID						Underlined & Italicized: Re-order
Partitioned		Yes - 2MQ				Pink: Addition
Date		1/12/2017				Blue: Reword
QID	QUESTION META TAG	Skip From	Question Text	Answer Choices	Skip To	Required Y/N	Type	Special Instructions	CQ Label
			What information were you looking for on this website when our survey appeared?	The Occupational Outlook Handbook		Y	Radio button, one-up vertical	Skip Logic Group	Primary Info Seeking
				Inflation or Price Information
				Pay or Benefits Information
				Employment or Unemployment Information
				Productivity Information
				Workplace Health or Safety Information
				Looking for job opportunities/Job hunting
				Asked to complete BLS survey, so looking for information about that survey
				Nothing Specific
				Something Else	A
		A	Please tell us what you were looking for.			N	Text field, <100 char	Skip Logic Group	Other_Primary Info
			Did you find the information you were looking for?	Yes, all of it		Y	Radio button, one-up vertical	Skip Logic Group	Found Info
				Yes, some of it
				No	X
				Not yet but still looking on the BLS website
				Not looking for anything specific/Just browsing
		X	You indicated you could not find the information you were looking for. If you are willing to provide your e-mail address, someone from BLS will contact you to help you with your request.			N	Text field, <100 char	Skip Logic Group	Email_cannot find
			How did you look for information or navigate the BLS site today? (Please select all that apply.)	Top navigation bar		Y	Checkbox, one-up vertical	Skip logic group*	How found info
				Clicked on links on the page				Randomize
				Search box on web page
				Page bookmark or favorite link
				Google or other search engine
				A-Z Index
				Other (please specify):	A			Anchor Answer Choice
		A	Please tell us how you looked for information.			N	Text area, no char limit	Skip Logic Group	OE_How found info
			How would you describe your experience moving around (navigating) on this website today? (Please select all that apply.)	I had no difficulty navigating this site		Y	Checkbox, one-up vertical	Mutually Exclusive	Navigation Experience
				Links often did not take me where I expected				Skip Logic Group
				Had difficulty finding relevant information
				Links/labels were difficult to understand
				Too many links/navigational options to choose from
				Had technical difficulties (error messages, broken links, etc.)
				Could not navigate back to previous information
				I had a navigation difficulty not listed above:	A
		A	What other navigation difficulty did you experience?			N	Text area, no char limit	Skip Logic Group	OPS_Navigation Experience
			Did you use one of the search boxes provided on the BLS website during your visit today (not a search engine like Google or Bing)?	Yes	A	Y	Radio button, one-up vertical	Skip Logic Group	Use Search
				No
		A	How well did the search box work?	Very well		Y	Radio button, one-up vertical	Skip Logic Group	Search Experience
				Well
				Fairly	B
				Poorly	B
		B	What did you dislike about the search results?	The most important results did not appear at the top of the list		Y	Radio button, one-up vertical	Skip Logic Group	Issues with search results
				The results were filled with jargon that was difficult to understand				Randomize
				Too many irrelevant results were shown
				The search got me lost in the website
				There were too few results
				The results were too general
				The results were out of date
				Other (please specify):	C			Anchor Answer Choice
		C	What else did you dislike about the search results?			N	Text area, no char limit	Skip Logic Group	OE_ Issues with search results
			How satisfied are you with the products and information provided by the Bureau of Labor Statistics?	Very satisfied		Y	Drop down, select one		Sat with BLS Products and Info
				Somewhat satisfied
				Neither satisfied nor dissatisfied
				Somewhat dissatisfied
				Very dissatisfied
			How easy or difficult was it to understand the information you found on this website?	Very easy		Y	Radio button, one-up vertical		Info Understandable
				Easy
				Neither easy nor difficult
				Difficult
				Very difficult
			How often do you visit the BLS website?	First time visitor		Y	Drop down, select one		Visit Frequency
				1 to 6 times a year or fewer
				7 to 12 times a year
				13 or more times a year
			Which one of the following BEST describes you?	Student	A	Y	Radio buttion, one-up vertical	Skip Logic Group	Best Describes_New
				Educator (e.g. professor, librarian )	B			Randomize
				Academic (e.g. social Scientist, researcher)	C
				Businessperson/professional (e.g. consultant, employer)	D
				Private citizen	E
				Government employee
				Other (please specify):	P			Anchor Answer Choice
		A	Which type of student best describes you?	Elementary, middle or high school student		Y	Radio buttion, one-up vertical	Skip Logic Group	Describes Student
				College or graduate level student
				Other Student
		B	Which type of educator best describes you?	College or university level professor		Y	Radio buttion, one-up vertical	Skip Logic Group	Describes Educator
				Elementary, middle or high school teacher
				Librarian
				Other school/university faculty
		C	Which type of academic best describes you?	Economist		Y	Radio buttion, one-up vertical	Skip Logic Group	Describes Academic
				Social scientist
				Statistician
				Researcher in another field
		D	Which type of businessperson/professional best describes you?	Employer/business owner		Y	Radio buttion, one-up vertical	Skip Logic Group	Describes Professional
				Human resources professional
				Consultant
				Analyst
				Other businessperson/professional
		E	Which type of private citizen best describes you?	Jobseeker		Y	Radio buttion, one-up vertical	Skip Logic Group	Describes Citizen
				Parent assisting children
				Private citizen seeking information (visit is not career-related)
				Other private citizen
		P	Please tell us what best describes your occupation.			N	Text field <100 characters	Skip Logic Group	OE_Best Describes
		Q	Do you have any suggestions for improving this site? If so, please share them here:			N	Text area, no char limit		OE_Suggestion