Measure Name |
MOCK Post-Completer Survey V4 |
|
|
|
|
MID: |
VVMxVkYI5htZdZBw885dNw== |
|
|
|
Model questions utilize the ACSI methodology to determine scores and impacts |
|
ELEMENTS (drivers of satisfaction) |
|
CUSTOMER SATISFACTION |
|
FUTURE BEHAVIORS |
|
|
|
|
|
|
|
Hiring Process (1=Poor, 10=Excellent, Don't Know) |
|
Satisfaction |
|
Apply Next Time (1=Not Very Likely, 10=Very Likely) |
1 |
Please rate the speed of the Federal hiring process. |
10 |
What is your overall satisfaction with the Federal hiring process experience? |
13 |
How likely are you to apply for a position at this agency next time you look for a job? |
2 |
Please rate your opportunity to present a good representation of your qualifications for this position. |
11 |
How well does this Federal hiring process experience meet your expectations? |
|
Likelihood to Recommend (1=Not Very Likely, 10=Very Likely) |
|
Application Status Notifications (1=Poor, 10=Excellent, Don't Know) |
12 |
How does this experience compare to your idea of an ideal Federal hiring process? |
|
How likely are you to recommend applying to this agency to someone else? |
7 |
Please rate the simplicity of tracking your job application online. |
|
|
|
Likelihood to Consider Employment with the Federal government (1=Not Very Likely, 10=Very Likely) |
8 |
Please rate the timeliness of the application status notifications you may have received during the Federal hiring process. |
|
|
|
How likely are you to consider employment with the Federal government in the future? |
9 |
Please rate how well the application status notifications answered your questions. |
|
|
|
|
Measure Name |
MOCK Post-Completer Survey V4 |
|
|
|
|
|
|
MID: |
VVMxVkYI5htZdZBw885dNw== |
|
|
|
|
|
|
|
Skip Logic Label |
Question Text |
Answer Choices (limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required Y/N |
|
AED11952 |
|
Do you know how to check the current status of your application? |
Yes |
|
Drop down, select one |
Single |
Y |
|
|
|
|
No |
|
|
|
|
|
AED11953 |
|
What notification did you receive regarding the status of your application? |
I was notified that my application was received |
|
Checkbox, one-up vertical |
Multi |
Y |
|
|
|
|
I was notified my application was being assessed for qualifications |
|
|
|
|
|
|
|
|
I was notified that I was not being considered for the position |
|
|
|
|
|
|
|
|
I was eligible for the position but was not selected |
|
|
|
|
|
|
|
|
I was contacted for a job interview for that position |
|
|
|
|
|
|
|
|
I was never notified regarding my status as an applicant |
|
|
|
|
|
|
|
|
Other, please specify |
A |
|
|
|
|
AED11954 |
A |
Other_notification on final application status |
|
|
Text area, no char limit |
|
N |
|
AED11955 |
|
How does this job application notification compare with the communication/notification you have received when applying for private sector jobs? |
Better--I was notified of my status more consistently than when applying for jobs with private companies |
|
Radio button, one-up vertical |
Single |
Y |
|
|
|
|
Comparable--My experience was similar to applying with private companies |
|
|
|
|
|
|
|
|
Worse--I was notified of my status more consistently when applying for jobs with private companies |
|
|
|
|
|
|
|
|
Not applicable--I have not applied for positions with private companies |
|
|
|
|
|
AED11956 |
|
How does this job application notification compare with communication/notification you have received when applying for previous Federal positions? |
Better--I was notified sooner of my status this time |
|
Radio button, one-up vertical |
Single |
Y |
|
|
|
|
Comparable--My experience was similar to the past |
|
|
|
|
|
|
|
|
Worse--I was notified of my status sooner in the past |
|
|
|
|
NOTE wording change |
|
|
|
Other, please specify |
A |
|
|
|
|
AED11957 |
A |
Other_communication Federal positions |
|
|
Text area, no char limit |
|
N |
|
AED11974 |
|
Would you recommend others to apply for a Federal position? |
Yes |
|
Drop down, select one |
Single |
Y |
|
|
|
|
No |
N |
|
|
|
|
|
|
|
Not sure |
N |
|
|
|
|
AED11975 |
N |
If no or not sure, why not? |
|
|
Text area, no char limit |
|
N |
|
AED11958 |
|
Were you contacted for an interview regarding this job application? |
Yes |
B |
Drop down, select one |
Single |
Y |
|
|
|
|
No |
|
|
|
|
|
AED11959 |
B |
If yes, how long after you applied were you contacted? |
Less than 30 days |
|
Radio button, one-up vertical |
Single |
Y |
|
|
|
|
31-60 days |
|
|
|
|
|
|
|
|
61 to 90 days |
|
|
|
|
|
|
|
|
over 90 days |
|
|
|
|
|
AED11960 |
B |
Was the hiring manager involved in recruiting activities for this position (i.e. job fairs, etc.) |
Yes |
C |
Radio button, one-up vertical |
Single |
Y |
|
|
|
|
No |
|
|
|
|
|
|
|
|
I don't know |
|
|
|
|
|
AED11961 |
C |
Did his/her involvement influence your decision to apply for the position? |
Yes |
|
Radio button, one-up vertical |
Single |
Y |
|
|
|
|
No |
|
|
|
|
|
|
|
|
Other, please specify |
A |
|
|
|
|
AED11962 |
A |
Other_hiring manager involvement |
|
|
Text area, no char limit |
|
N |
|
AED11963 |
B |
Were you offered a position in the Federal government? |
Yes |
E, G |
Drop down, select one |
Single |
Y |
|
|
|
|
No |
|
|
|
|
|
AED11964 |
E |
If yes, how long after you interviewed were you offered the position? |
Less than 30 days |
|
Radio button, one-up vertical |
Single |
Y |
|
|
|
|
31-60 days |
|
|
|
|
|
|
|
|
61 to 90 days |
|
|
|
|
|
|
|
|
Over 90 days |
|
|
|
|
|
|
|
|
Other, please specify |
F |
|
|
|
|
AED11965 |
F |
Other_how long after applied were you interviewed |
|
|
Text area, no char limit |
|
N |
|
AED11966 |
G |
Did you accept or decline the position? |
Accept |
J, L |
Drop down, select one |
Single |
Y |
|
|
|
|
Decline |
H |
|
|
|
NOTE: After answering H, should go to Z |
AED11967 |
H |
If you declined the position, please tell us why: |
Compensation/Benefits |
|
Checkbox, one-up vertical |
Multi |
Y |
|
|
|
|
Location |
|
|
|
|
|
|
|
|
Actual duties and/or conditions of employment did not match job announcement |
|
|
|
|
|
|
|
|
Poorly conducted interview |
|
|
|
|
|
|
|
|
Working conditions |
|
|
|
|
|
|
|
|
Actual duties did not interest me |
|
|
|
|
|
|
|
|
Accepted another position within the Federal government |
|
|
|
|
|
|
|
|
Accepted another position in the private sector |
|
|
|
|
|
|
|
|
Accepted another position with a non-profit |
|
|
|
|
|
|
|
|
Other, please specify |
I |
|
|
|
|
AED11968 |
I |
Other_declined the position |
|
|
Text area, no char limit |
|
N |
|
AED11969 |
J |
If you accepted the position, how long have you worked at your new job? |
Less than 30 days |
|
Radio button, one-up vertical |
Single |
Y |
|
|
|
|
31-60 days |
|
|
|
|
|
|
|
|
61 to 90 days |
|
|
|
|
|
|
|
|
Over 90 days |
|
|
|
|
|
|
|
|
Other, please specify |
K |
|
|
|
|
AED11970 |
K |
Other_accepted the position |
|
|
Text area, no char limit |
|
N |
|
AED11971 |
L |
If you accepted the position, how similar are the actual job duties of the position to those described in the job announcement and interview process? |
Very similar |
|
Radio button, one-up vertical |
Single |
Y |
|
|
|
|
Somewhat similar |
|
|
|
|
|
|
|
|
Not similar |
|
|
|
|
|
|
|
|
Other, please specify |
M |
|
|
|
|
AED11972 |
M |
Other_how similar are job duties to announcement |
|
|
Text area, no char limit |
|
N |
|
AED12740 |
Z |
If you could make one improvement to the Federal Hiring Process, what would it be? |
Better communication throughout the process |
|
Radio button, one-up vertical |
Single |
Y |
|
|
|
|
More timely status notifications |
|
|
|
|
|
|
|
|
More frequent status notification updates |
|
|
|
|
|
|
|
|
Easier to understand job opportunity announcements |
|
|
|
|
|
|
|
|
Faster time to reach a hiring decision |
|
|
|
|
|
|
|
|
Integrate all hiring systems so applicants only have to input their resume/information one time |
|
|
|
|
|
|
|
|
No written essays |
|
|
|
|
|
|
|
|
Better information on how I will be evaluated |
|
|
|
|
|
|
|
|
Better explanation of why I did not qualify for the position |
|
|
|
|
|
|
|
|
Other, please specify |
A |
|
|
|
|
AED11976 |
A |
Other_improvements to hiring process |
|
|
Text area, no char limit |
|
N |
|