Form 1087 2014 842 Careers State

E-Government Website Customer Satisfaction Surveys

2014 842 Careers State.xlsx

2014 842 Careers State

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Current Model Qsts
Current Custom Qst
Current Custom Qst (7-29-13)
Custom Qst (12-20-12)
Custom Qst (12-19-12)
Custom Qst (11-20-12)
Custom Qst (11-9-12)
Current Custom Qst (9-19-12)
Custom Qst (2-16-12)
Custom Qst (2-15-12)
Custom Qst (2-13-12)
Custom Qst (11-07-11)
Custom Qst (9-9-11)
Custom Qst (7-19-11)
Custom Qst 4-5-11
Custom Qst 4-4-11
Custom Qst 12-22-10
Custom Qst (4-30-10)
Custom Qst (4-22-10)
Custom Qst (3-30-10)


Sheet 1: Current Model Qsts

Model Instance Name:




Careers.State v2




MID: F4UZIQQdAYIh0goRocJk1g==



Date: 3/2/2010


Careers.State v2
Model questions utilize the ACSI methodology to determine scores and impacts

ELEMENTS (drivers of satisfaction)
CUSTOMER SATISFACTION
FUTURE BEHAVIORS

Functionality (1=Poor, 10=Excellent, Don't Know)
Satisfaction
Recommend (1=Very Unlikely, 10=Very Likely)
1 Please rate the usefulness of the features provided on Careers.State.gov. 17 What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)
20 How likely are you to recommend Careers.State.gov to someone else?
2 Please rate the convenience of the features on Careers.State.gov. 18 How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)

Return (1=Very Unlikely, 10=Very Likely)
3 Please rate the variety of features on this Careers.State.gov. 19 How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)
21 How likely are you to return to Careers.State.gov?

Career Information (1=Poor, 10=Excellent, Don't Know)


Primary Resource (1=Very Unlikely, 10=Very Likely)
4 Please rate how understandable career information is on Careers.State.gov.

22 How likely are you to use Careers.State.gov as a primary resource for information about careers at the Department of State?
5 Please rate the level of detail of career information on Careers.State.gov.


Online Participation (1=Very Unlikely, 10=Very Likely)
6 Please rate how well the career information provided answers to your questions.

23 How likely are you to participate in an online discussion with this agency using chat, wikis, discussion boards, or blogs?

Look and Feel (1=Poor, 10=Excellent, Don't Know)


Pursue a Career (1=Very Unlikely, 10=Very Likely)
7 Please rate the visual appeal of Careers.State.gov.

24 How likely are you to pursue a career or student program with the U.S. Department of State?
8 Please rate the balance of graphics and text on Careers.State.gov.

9 Please rate the readability of the pages on Careers.State.gov.

Navigation (1=Poor, 10=Excellent, Don't Know)
10 Please rate how well Careers.State.gov is organized.
11 Please rate the options available for navigating Careers.State.gov.



12 Please rate how well Careers.State.gov's layout helps you find what you are looking for.



13 Please rate the number of clicks to get where you want on Careers.State.gov.




Site Performance (1=Poor, 10=Excellent, Don't Know)



14 Please rate how quickly pages load on Careers.State.gov.



15 Please rate the consistency of speed from page to page on Careers.State.gov.



16 Please rate the ability to load pages without getting error messages on Careers.State.gov.











Sheet 2: Current Custom Qst

Model Instance Name:

red & strike-through: DELETE






Careers.State v2

underlined & italicized: RE-ORDER






MID: F4UZIQQdAYIh0goRocJk1g==
pink: ADDITION






Date: 9/18/2012 blue + -->: REWORDING

















Careers.State v2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
KFB07748
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Frequency



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






SAC3844
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1


Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC3845
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC3846
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

ACQOsl0000801
What best describes you? Current High school student
radio button, one-up vertical Single Y
Role



Current Undergraduate/Associates Degree student









Current Graduate student (Masters Degree/PhD)









Parent looking for info for my child(ren)









School/College/University counselor looking for info for my student(s)









Self-employed









Full time employee, entry level (less than 2 years of professional experience)









Full time employee, mid level (2-5 Years of professional experience)









Full time employee, management level (5+ years of professional experience)









Currently serving in the military









Retired









Currently unemployed, seeking a job









Veteran









None of the above






KFB07750
What information were you primarily looking for on the site today? Obtain general career information
Drop down, select one Single Y Skip Logic Looking For



Foreign Service Officer information A








Foreign Service Specialist information B








Civil Service employment information C








Student Programs D








Consular Adjudicator positions









Foreign Service Officer Test









Foreign Service Oral Assessment









Iraq Jobs









Just Curious (saw video, advertisement banner, etc.)









None of the above






KFB07751 A What were you looking for within the Foreign Service Officer section? (check all that apply) General information about becoming a Foreign Service Officer
Check box, one up vertical Multi Y Skip Logic FSO



Trying to decide which career track is right for me









I wanted to register/take the Foreign Service Officer test









Take the Oral Assessment









Get information about compensation and benefits









Get information about the Diplomacy Fellows Program









Information about other Foreign Service Officers









Other






KFB07752 B What were you looking for within the Foreign Service Specialist section? (check all that apply) General information about becoming a Foreign Service Specialist
Check box, one up vertical Multi Y Skip Logic FSS



Foreign Service Specialist employment opportunities









Trying to decide which career track is right for me









Determine if I qualify









Get information about compensation and benefits









Information about other Foreign Service Specialists









Other






KFB07753 C What were you looking for within the Civil Service Employment section? (check all that apply) General information about becoming a Civil Service employee
Check box, one up vertical Multi Y Skip Logic Civil Service



Civil Service employment opportunities









Information about career and development training









Determine if I qualify









Get information about compensation and benefits









Information about other Civil Service employees









Other






KFB07754 D What were you looking for within Student Programs? (check all that apply) General information about the Student Programs
Check box, one up vertical Multi Y Skip Logic Student Pgms



Find out which program is right for me









Get information about the Council of American Ambassadors Fellowship









Get information about Pathways Programs (Recent graduates)









Get information about Pathways Programs (Paid internships: ITEP and ICEP)









Get information about Pathways Programs (PMF)









Get information about the Department of State Internship Program: Spring/Summer/Fall (unpaid)









Get information about the Workforce Recruitment Program









Get information about fellowships specifically for Graduate and Post-Graduates









Looking for Pickering Fellowship information









Looking for Rangel Fellowship information









Look at profiles of students who participated in the Student Programs









Other






KFB07755
Did you find the information you were looking for today? Yes
Drop down, select one Single Y Skip Logic Did you find



No A





KFB07756 A Please tell us what you could not find on the Careers.State.gov site today?

Text area, no char limit
N Skip Logic OE_did not find
ACQOsl0004499
What did you interact with on the Careers.State site today? (select all that apply) Careers.State search tool A,B checkbox, one up vertical Multi Y Skip Logic Site Interaction


Careers.State homepage








Yellow navigation bar (Learn, Work, Engage)









About Us, Keep Me Informed, Share, or FAQs links









The grey highlights box (Register for the FSOT, Civil Service, Afghanistan Jobs, Iraq Jobs, Diplomats@work)









This is my life trip video rollover









Social media icons (Blog, Facebook, Linked in, Twitter, YouTube, Flickr)









Other








Not sure Not sure






ACQOsl0004500 A Please tell us about your experience with the site's search feature today. (Please select all that apply.) The search feature met my needs today.
checkbox, one up vertical Multi Y Skip Logic Search Experience


I had issues with the basic search process (how to use it, terms to enter).







I had issues with the visual display of the search results (text size, images).









I had issues with the search results I received.









I had issues with sorting, filtering, advanced search, or lack of these options.









I had technical issues with the search feature.









None of these






KFB07760 B Please tell us if there are any features that would have enhanced your experience with the search tool.

Text area, no char limit
N Skip Logic OE_Search
KFB07761
Please tell us what you experienced while looking for information on the Careers.State.gov site today. (check all that apply). It was not clear where to go to find the information I needed
Checkbox, one-up vertical Multi Y
Site Experience


Links did not take me where I expected







There were too many links to choose from









I often felt lost on the site









The language used on the site was too technical









There was too much text/content to sort through









I did not have enough time to read all of the information









I did not find a job opening that I qualify for









I found a position I qualified for, but DOS was not accepting applications









I experienced technical difficulties (e.g. broken links, error messages)









I could not navigate back to previous information









None of the above






ACQhar0018234
Do you ever access the Internet using a mobile phone or tablet? Yes A, B, D Radio button, one-up vertical Single Y
Access Mobile Internet



No






ACQhar0018235 A Which of the following devices do you have? A SmartPhone W Radio button, one-up vertical Multi Y
Phone or Tablet



A tablet X








None of these






ACQhar0018237 W Specifically, which type of mobile phone do you have? iPhone
Radio button, one-up vertical Single Y
Phone Type



Android









Blackberry









Another phone






ACQhar0018238 X Specifically, which type of tablet do you have? iPad
Radio button, one-up vertical Single Y
Tablet Type



Kindle









Android









Blackberry









Another tablet






ACQhar0018236 B Have you ever accessed ANY federal website using a mobile phone or tablet? Yes C Radio button, one-up vertical Single Y
Federal Mobile Site Usage



No, but I plan to do so









No, but I might in the future









No, and I don't plan to do so






ACQhar0018239 C Have you ever accessed the Careers.State.gov site using a mobile phone or tablet? Yes Y, Z Radio button, one-up vertical Single Y
Mobile Site Usage



No, but I plan to do so Z








No, but I might in the future Z








No, and I don't plan to do so






ACQinh0018956 D Have you ever accessed the Careers.State Social Media sites (e.g. Facebook, LinkedIn, etc.) using a mobile phone or tablet? Yes
Radio button, one-up vertical Single Y
Mobile Social Media


No, but I plan to do so








No, but I might in the future









No, and I don't plan to do so






ACQhar0018205 Y What was the main reason you last visited Careers.State.gov using a mobile phone or tablet?

Text area, no char limit Single N
Primary Reason
ACQhar0018206 Z What resources/additional resources might you want to access from Careers.State.gov using a mobile phone or tablet?

Text area, no char limit Single N
Desired Resources
CAS0034862
Do you currently have U.S. citizenship which would allow you to take a job within the Department of State? Yes, I have U.S. citizenship
dropdown Single N
Citizenship


No, but I am planning on becoming a U.S. citizen








No, I do not have/intend to have U.S. citizenship









Prefer not to answer






ACQOsl0000821
Please choose your age group: Under 21
dropdown Single N
Age



21 - 30









31 - 40









41 - 50









Over 50









Prefer not to answer






ACQinh0018957
Which of the following best describes your race or ethnic background? (Please select all that apply.) African American or Black 
Checkbox one-up vertical Multi N
Ethnicity


American Indian or Alaska Native 







Asian 








Hispanic or Latino 








Native Hawaiian or Other Pacific Islander 








White or Caucasian (Not Hispanic or Latino)








Other (Please specify)  A








Prefer not to answer 






ACQinh0018958 A What is your race or ethnic background?

Text area, no char limit Single N
OE_Ethnicity
KFB07778
Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.

Text area, no char limit
N
Improvement

Sheet 3: Current Custom Qst (7-29-13)

Model Instance Name:

red & strike-through: DELETE






Careers.State v2

underlined & italicized: RE-ORDER






MID: F4UZIQQdAYIh0goRocJk1g==
pink: ADDITION






Date: 9/18/2012 blue + -->: REWORDING

















Careers.State v2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
KFB07748
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Frequency



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






SAC3844
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1


Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC3845
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC3846
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

ACQOsl0000801
What best describes you? Current High school student
radio button, one-up vertical Single Y
Role



Current Undergraduate/Associates Degree student









Current Graduate student (Masters Degree/PhD)









Parent looking for info for my child(ren)









School/College/University counselor looking for info for my student(s)









Self-employed









Full time employee, entry level (less than 2 years of professional experience)









Full time employee, mid level (2-5 Years of professional experience)









Full time employee, management level (5+ years of professional experience)









Currently serving in the military









Retired









Currently unemployed, seeking a job









Veteran









None of the above






KFB07750
What information were you primarily looking for on the site today? Obtain general career information
Drop down, select one Single Y Skip Logic Looking For



Foreign Service Officer information A








Foreign Service Specialist information B








Civil Service employment information C








Student Programs D








Consular Adjudicator positions









Foreign Service Officer Test









Foreign Service Oral Assessment









Iraq Jobs









Just Curious (saw video, advertisement banner, etc.)









None of the above






KFB07751 A What were you looking for within the Foreign Service Officer section? (check all that apply) General information about becoming a Foreign Service Officer
Check box, one up vertical Multi Y Skip Logic FSO



Trying to decide which career track is right for me









I wanted to register/take the Foreign Service Officer test









Take the Oral Assessment









Get information about compensation and benefits









Get information about the Diplomacy Fellows Program









Information about other Foreign Service Officers









Other






KFB07752 B What were you looking for within the Foreign Service Specialist section? (check all that apply) General information about becoming a Foreign Service Specialist
Check box, one up vertical Multi Y Skip Logic FSS



Foreign Service Specialist employment opportunities









Trying to decide which career track is right for me









Determine if I qualify









Get information about compensation and benefits









Information about other Foreign Service Specialists









Other






KFB07753 C What were you looking for within the Civil Service Employment section? (check all that apply) General information about becoming a Civil Service employee
Check box, one up vertical Multi Y Skip Logic Civil Service



Civil Service employment opportunities









Information about career and development training









Determine if I qualify









Get information about compensation and benefits









Information about other Civil Service employees









Other






KFB07754 D What were you looking for within Student Programs? (check all that apply) General information about the Student Programs
Check box, one up vertical Multi Y Skip Logic Student Pgms



Find out which program is right for me









Get information about the Council of American Ambassadors Fellowship









Get information about Pathways Programs (Recent graduates)









Get information about Pathways Programs (Paid internships: ITEP and ICEP)









Get information about Pathways Programs (PMF)









Get information about the Department of State Internship Program: Spring/Summer/Fall (unpaid)









Get information about the Workforce Recruitment Program









Get information about fellowships specifically for Graduate and Post-Graduates









Looking for Pickering Fellowship information









Looking for Rangel Fellowship information









Look at profiles of students who participated in the Student Programs









Other






KFB07755
Did you find the information you were looking for today? Yes
Drop down, select one Single Y Skip Logic Did you find



No A





KFB07756 A Please tell us what you could not find on the Careers.State.gov site today?

Text area, no char limit
N Skip Logic OE_did not find
ACQOsl0004499
What did you interact with on the Careers.State site today? (select all that apply) Careers.State search tool A,B checkbox, one up vertical Multi Y Skip Logic Site Interaction


Careers.State homepage








Yellow navigation bar (Learn, Work, Engage)









About Us, Keep Me Informed, Share, or FAQs links









The grey highlights box (Register for the FSOT, Civil Service, Afghanistan Jobs, Iraq Jobs, Diplomats@work)









This is my life trip video rollover









Social media icons (Blog, Facebook, Linked in, Twitter, YouTube, Flickr)









Other








Not sure Not sure






ACQOsl0004500 A Please tell us about your experience with the site's search feature today. (Please select all that apply.) The search feature met my needs today.
checkbox, one up vertical Multi Y Skip Logic Search Experience


I had issues with the basic search process (how to use it, terms to enter).







I had issues with the visual display of the search results (text size, images).









I had issues with the search results I received.









I had issues with sorting, filtering, advanced search, or lack of these options.









I had technical issues with the search feature.









None of these






KFB07760 B Please tell us if there are any features that would have enhanced your experience with the search tool.

Text area, no char limit
N Skip Logic OE_Search
KFB07761
Please tell us what you experienced while looking for information on the Careers.State.gov site today. (check all that apply). It was not clear where to go to find the information I needed
Checkbox, one-up vertical Multi Y
Site Experience


Links did not take me where I expected







There were too many links to choose from









I often felt lost on the site









The language used on the site was too technical









There was too much text/content to sort through









I did not have enough time to read all of the information









I did not find a job opening that I qualify for









I found a position I qualified for, but DOS was not accepting applications









I experienced technical difficulties (e.g. broken links, error messages)









I could not navigate back to previous information









None of the above






ACQhar0018234
Do you ever access the Internet using a mobile phone or tablet? Yes A, B, D Radio button, one-up vertical Single Y
Access Mobile Internet



No






ACQhar0018235 A Which of the following devices do you have? A SmartPhone W Radio button, one-up vertical Multi Y
Phone or Tablet



A tablet X








None of these






ACQhar0018237 W Specifically, which type of mobile phone do you have? iPhone
Radio button, one-up vertical Single Y
Phone Type



Android









Blackberry









Another phone






ACQhar0018238 X Specifically, which type of tablet do you have? iPad
Radio button, one-up vertical Single Y
Tablet Type



Kindle









Android









Blackberry









Another tablet






ACQhar0018236 B Have you ever accessed ANY federal website using a mobile phone or tablet? Yes C Radio button, one-up vertical Single Y
Federal Mobile Site Usage



No, but I plan to do so









No, but I might in the future









No, and I don't plan to do so






ACQhar0018239 C Have you ever accessed the Careers.State.gov site using a mobile phone or tablet? Yes Y, Z Radio button, one-up vertical Single Y
Mobile Site Usage



No, but I plan to do so Z








No, but I might in the future Z








No, and I don't plan to do so






ACQinh0018956 D Have you ever accessed the Careers.State Social Media sites (e.g. Facebook, LinkedIn, etc.) using a mobile phone or tablet? Yes
Radio button, one-up vertical Single Y
Mobile Social Media


No, but I plan to do so








No, but I might in the future









No, and I don't plan to do so






ACQhar0018205 Y What was the main reason you last visited Careers.State.gov using a mobile phone or tablet?

Text area, no char limit Single N
Primary Reason
ACQhar0018206 Z What resources/additional resources might you want to access from Careers.State.gov using a mobile phone or tablet?

Text area, no char limit Single N
Desired Resources


Do you currently have U.S. citizenship which would allow you to take a job within the Department of State? Yes, I have U.S. citizenship
dropdown Single N
Citizenship


No, but I am planning on becoming a U.S. citizen








No, I do not have/intend to have U.S. citizenship









Prefer not to answer






ACQOsl0000821
Please choose your age group: Under 21
dropdown Single N
Age



21 - 30









31 - 40









41 - 50









Over 50









Prefer not to answer






ACQinh0018957
Which of the following best describes your race or ethnic background? (Please select all that apply.) African American or Black 
Checkbox one-up vertical Multi N
Ethnicity


American Indian or Alaska Native 







Asian 








Hispanic or Latino 








Native Hawaiian or Other Pacific Islander 








White or Caucasian (Not Hispanic or Latino)








Other (Please specify)  A








Prefer not to answer 






ACQinh0018958 A What is your race or ethnic background?

Text area, no char limit Single N
OE_Ethnicity
KFB07778
Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.

Text area, no char limit
N
Improvement

Sheet 4: Custom Qst (12-20-12)

Model Instance Name:

red & strike-through: DELETE






Careers.State v2

underlined & italicized: RE-ORDER






MID: F4UZIQQdAYIh0goRocJk1g==
pink: ADDITION






Date: 9/18/2012 blue + -->: REWORDING

















Careers.State v2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
KFB07748
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Frequency



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






SAC3844
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1


Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC3845
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC3846
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

ACQOsl0000801
What best describes you? Current High school student
radio button, one-up vertical Single Y
Role



Current Undergraduate/Associates Degree student









Current Graduate student (Masters Degree/PhD)









Parent looking for info for my child(ren)









School/College/University counselor looking for info for my student(s)









Self-employed









Full time employee, entry level (less than 2 years of professional experience)









Full time employee, mid level (2-5 Years of professional experience)









Full time employee, management level (5+ years of professional experience)









Currently serving in the military









Retired









Currently unemployed, seeking a job









Veteran









None of the above






KFB07750
What information were you primarily looking for on the site today? Obtain general career information
Drop down, select one Single Y Skip Logic Looking For



Foreign Service Officer information A








Foreign Service Specialist information B








Civil Service employment information C








Student Programs D








Consular Adjudicator positions









Foreign Service Officer Test









Foreign Service Oral Assessment









Iraq Jobs









Just Curious (saw video, advertisement banner, etc.)









None of the above






KFB07751 A What were you looking for within the Foreign Service Officer section? (check all that apply) General information about becoming a Foreign Service Officer
Check box, one up vertical Multi Y Skip Logic FSO



Trying to decide which career track is right for me









I wanted to register/take the Foreign Service Officer test









Take the Oral Assessment









Get information about compensation and benefits









Get information about the Diplomacy Fellows Program









Information about other Foreign Service Officers









Other






KFB07752 B What were you looking for within the Foreign Service Specialist section? (check all that apply) General information about becoming a Foreign Service Specialist
Check box, one up vertical Multi Y Skip Logic FSS



Foreign Service Specialist employment opportunities









Trying to decide which career track is right for me









Determine if I qualify









Get information about compensation and benefits









Information about other Foreign Service Specialists









Other






KFB07753 C What were you looking for within the Civil Service Employment section? (check all that apply) General information about becoming a Civil Service employee
Check box, one up vertical Multi Y Skip Logic Civil Service



Civil Service employment opportunities









Information about career and development training









Determine if I qualify









Get information about compensation and benefits









Information about other Civil Service employees









Other






KFB07754 D What were you looking for within Student Programs? (check all that apply) General information about the Student Programs
Check box, one up vertical Multi Y Skip Logic Student Pgms



Find out which program is right for me









Get information about the Council of American Ambassadors Fellowship









Get information about Pathways Programs (Recent graduates)









Get information about Pathways Programs (Paid internships: ITEP and ICEP)









Get information about Pathways Programs (PMF)









Get information about the Department of State Internship Program: Spring/Summer/Fall (unpaid)









Get information about Student Internships









Get information about the Workforce Recruitment Program









Get information about fellowships specifically for Graduate and Post-Graduates









Looking for Pickering Fellowship information









Looking for Rangel Fellowship information









Look at profiles of students who participated in the Student Programs









Other






KFB07755
Did you find the information you were looking for today? Yes
Drop down, select one Single Y Skip Logic Did you find



No A





KFB07756 A Please tell us what you could not find on the Careers.State.gov site today?

Text area, no char limit
N Skip Logic OE_did not find
ACQOsl0004499
What did you interact with on the Careers.State site today? (select all that apply) Careers.State search tool A,B checkbox, one up vertical Multi Y Skip Logic Site Interaction


Careers.State homepage








Yellow navigation bar (Learn, Work, Engage)









About Us, Keep Me Informed, Share, or FAQs links









The grey highlights box (Register for the FSOT, Civil Service, Afghanistan Jobs, Iraq Jobs, Diplomats@work)









This is my life trip video rollover









Social media icons (Blog, Facebook, Linked in, Twitter, YouTube, Flickr)









Other








Not sure Not sure






ACQOsl0004500 A Please tell us about your experience with the site's search feature today. (Please select all that apply.) The search feature met my needs today.
checkbox, one up vertical Multi Y Skip Logic Search Experience


I had issues with the basic search process (how to use it, terms to enter).







I had issues with the visual display of the search results (text size, images).









I had issues with the search results I received.









I had issues with sorting, filtering, advanced search, or lack of these options.









I had technical issues with the search feature.









None of these






KFB07760 B Please tell us if there are any features that would have enhanced your experience with the search tool.

Text area, no char limit
N Skip Logic OE_Search
KFB07761
Please tell us what you experienced while looking for information on the Careers.State.gov site today. (check all that apply). It was not clear where to go to find the information I needed
Checkbox, one-up vertical Multi Y
Site Experience


Links did not take me where I expected







There were too many links to choose from









I often felt lost on the site









The language used on the site was too technical









There was too much text/content to sort through









I did not have enough time to read all of the information









I did not find a job opening that I qualify for









I found a position I qualified for, but DOS was not accepting applications









I experienced technical difficulties (e.g. broken links, error messages)









I could not navigate back to previous information









None of the above






ACQhar0018234
Do you ever access the Internet using a mobile phone or tablet? Yes A, B, D Radio button, one-up vertical Single Y
Access Mobile Internet



No






ACQhar0018235 A Which of the following devices do you have? A SmartPhone W Radio button, one-up vertical Multi Y
Phone or Tablet



A tablet X








None of these






ACQhar0018237 W Specifically, which type of mobile phone do you have? iPhone
Radio button, one-up vertical Single Y
Phone Type



Android









Blackberry









Another phone






ACQhar0018238 X Specifically, which type of tablet do you have? iPad
Radio button, one-up vertical Single Y
Tablet Type



Kindle









Android









Blackberry









Another tablet






ACQhar0018236 B Have you ever accessed ANY federal website using a mobile phone or tablet? Yes C Radio button, one-up vertical Single Y
Federal Mobile Site Usage



No, but I plan to do so









No, but I might in the future









No, and I don't plan to do so






ACQhar0018239 C Have you ever accessed the Careers.State.gov site using a mobile phone or tablet? Yes Y, Z Radio button, one-up vertical Single Y
Mobile Site Usage



No, but I plan to do so Z








No, but I might in the future Z








No, and I don't plan to do so






ACQinh0018956 D Have you ever accessed the Careers.State Social Media sites (e.g. Facebook, LinkedIn, etc.) using a mobile phone or tablet? Yes
Radio button, one-up vertical Single Y
Mobile Social Media


No, but I plan to do so








No, but I might in the future









No, and I don't plan to do so






ACQhar0018205 Y What was the main reason you last visited Careers.State.gov using a mobile phone or tablet?

Text area, no char limit Single N
Primary Reason
ACQhar0018206 Z What resources/additional resources might you want to access from Careers.State.gov using a mobile phone or tablet?

Text area, no char limit Single N
Desired Resources
ACQOsl0000821
Please choose your age group: Under 21
dropdown Single N
Age



21 - 30









31 - 40









41 - 50









Over 50









Prefer not to answer






ACQinh0018957
Which of the following best describes your race or ethnic background? (Please select all that apply.) African American or Black 
Checkbox one-up vertical Multi N
Ethnicity


American Indian or Alaska Native 







Asian 








Hispanic or Latino 








Native Hawaiian or Other Pacific Islander 








White or Caucasian (Not Hispanic or Latino)








Other (Please specify)  A








Prefer not to answer 






ACQinh0018958 A What is your race or ethnic background?

Text area, no char limit Single N
OE_Ethnicity
KFB07778
Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.

Text area, no char limit
N
Improvement

Sheet 5: Custom Qst (12-19-12)

Model Instance Name:


red & strike-through: DELETE






Careers.State v2


underlined & italicized: RE-ORDER






MID: F4UZIQQdAYIh0goRocJk1g==

pink: ADDITION






Date: 9/18/2012
blue + -->: REWORDING


















Careers.State v2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer IDs (DOT ONLY) Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
KFB07748
How frequently do you visit this site?
First time
Radio button, one-up vertical Single Y
Visit Frequency




More than once a day










Daily










About once a week










About once a month










Every 6 months or less






SAC3844
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
SAC3844A001 Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1


SAC3844A002 Video I saw on YouTube








SAC3844A003 Internet blogs or discussion forums



Adjust Template/Style Sheet




SAC3844A004 Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




SAC3844A005 Message directly from the agency on a social network









SAC3844A006 Mobile phone text messages or alerts









SAC3844A007 Instant Message from a friend or colleague









SAC3844A008 Familiarity with site









SAC3844A009 Email









SAC3844A010 Search engine results









SAC3844A011 USAJobs









SAC3844A012 Word of mouth recommendation from someone I know









SAC3844A013 TV, radio, newspaper, or magazine advertising









SAC3844A014 Internet advertising









SAC3844A015 Don't know



Anchor Answer Choice




SAC3844A016 Other



Anchor Answer Choice

SAC3845
Rank 2 (Optional) SAC3845A001 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



SAC3845A002 Video I saw on YouTube









SAC3845A003 Internet blogs or discussion forums



Adjust Template/Style Sheet




SAC3845A004 Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




SAC3845A005 Message directly from the agency on a social network









SAC3845A006 Mobile phone text messages or alerts









SAC3845A007 Instant Message from a friend or colleague









SAC3845A008 Familiarity with site









SAC3845A009 Email









SAC3845A010 Search engine results









SAC3845A011 USAJobs









SAC3845A012 Word of mouth recommendation from someone I know









SAC3845A013 TV, radio, newspaper, or magazine advertising









SAC3845A014 Internet advertising









SAC3845A015 Don't know



Anchor Answer Choice




SAC3845A016 Other



Anchor Answer Choice

SAC3846
Rank 3 (Optional) SAC3846A001 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



SAC3846A002 Video I saw on YouTube








SAC3846A003 Internet blogs or discussion forums



Adjust Template/Style Sheet




SAC3846A004 Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




SAC3846A005 Message directly from the agency on a social network









SAC3846A006 Mobile phone text messages or alerts









SAC3846A007 Instant Message from a friend or colleague









SAC3846A008 Familiarity with site









SAC3846A009 Email









SAC3846A010 Search engine results









SAC3846A011 USAJobs









SAC3846A012 Word of mouth recommendation from someone I know









SAC3846A013 TV, radio, newspaper, or magazine advertising









SAC3846A014 Internet advertising









SAC3846A015 Don't know



Anchor Answer Choice




SAC3846A016 Other



Anchor Answer Choice

ACQOsl0000801
What best describes you?
Current High school student
radio button, one-up vertical Single Y
Role




Current Undergraduate/Associates Degree student










Current Graduate student (Masters Degree/PhD)









ACQOsl0000801A12 Parent looking for info for my child(ren)









ACQOsl0000801A13 School/College/University counselor looking for info for my student(s)










Self-employed










Full time employee, entry level (less than 2 years of professional experience)










Full time employee, mid level (2-5 Years of professional experience)










Full time employee, management level (5+ years of professional experience)










Currently serving in the military










Retired










Currently unemployed, seeking a job










Veteran










None of the above






KFB07750
What information were you primarily looking for on the site today?
Obtain general career information
Drop down, select one Single Y Skip Logic Looking For




Foreign Service Officer information A









Foreign Service Specialist information B









Civil Service employment information C









Student Programs D








KFB07750A011 Consular Adjudicator positions










Foreign Service Officer Test










Foreign Service Oral Assessment










Iraq Jobs










Just Curious (saw video, advertisement banner, etc.)










None of the above






KFB07751 A What were you looking for within the Foreign Service Officer section? (check all that apply)
General information about becoming a Foreign Service Officer
Check box, one up vertical Multi Y Skip Logic FSO




Trying to decide which career track is right for me










I wanted to register/take the Foreign Service Officer test










Take the Oral Assessment










Get information about compensation and benefits










Get information about the Diplomacy Fellows Program










Information about other Foreign Service Officers










Other






KFB07752 B What were you looking for within the Foreign Service Specialist section? (check all that apply)
General information about becoming a Foreign Service Specialist
Check box, one up vertical Multi Y Skip Logic FSS




Foreign Service Specialist employment opportunities










Trying to decide which career track is right for me










Determine if I qualify










Get information about compensation and benefits










Information about other Foreign Service Specialists










Other






KFB07753 C What were you looking for within the Civil Service Employment section? (check all that apply)
General information about becoming a Civil Service employee
Check box, one up vertical Multi Y Skip Logic Civil Service




Civil Service employment opportunities










Information about career and development training










Determine if I qualify










Get information about compensation and benefits










Information about other Civil Service employees










Other






KFB07754 D What were you looking for within Student Programs? (check all that apply)
General information about the Student Programs
Check box, one up vertical Multi Y Skip Logic Student Pgms




Find out which program is right for me










Get information about the Student Career Experience Program (aka Cooperative Education Program)










Get information about the Council of American Ambassadors Fellowship










Get information about the Fascell Fellowship Program










Get information about the Student Temporary Employment program (aka Stay-in-School Program)










Get information about Pathways Programs (Recent graduates)










Get information about Pathways Programs (Paid internships: ITEP and ICEP)










Get information about Pathways Programs (PMF)










Get information about the Department of State Internship Program: Spring/Summer/Fall (unpaid)










Get information about Student Internships










Get information about the Summer Clerical Programs










Get information about the Workforce Recruitment Program










Get information about fellowships specifically for Graduate and Post-Graduates










Looking for Pickering Fellowship information










Looking for Rangel Fellowship information










Look at profiles of students who participated in the Student Programs










Other






KFB07755
Did you find the information you were looking for today?
Yes
Drop down, select one Single Y Skip Logic Did you find




No A





KFB07756 A Please tell us what you could not find on the Careers.State.gov site today?


Text area, no char limit
N Skip Logic OE_did not find
ACQOsl0004499
What did you interact with on the Careers.State site today? (select all that apply) ACQOsl0004499A01 Careers.State search tool A,B checkbox, one up vertical Multi Y Skip Logic Site Interaction


ACQOsl0004499A02 Careers.State homepage








ACQOsl0004499A03 Yellow navigation bar (Learn, Work, Engage)









ACQOsl0004499A04 About Us, Keep Me Informed, Share, or FAQs links









ACQOsl0004499A05 The grey highlights box (Register for the FSOT, Civil Service, Afghanistan Jobs, Iraq Jobs, Diplomats@work)









ACQOsl0004499A06 This is my life trip video rollover









ACQOsl0004499A08 Social media icons (Blog, Facebook, Linked in, Twitter, YouTube, Flickr)









ACQOsl0004499A09 Other








Not sure ACQOsl0004499A10 Not sure






ACQOsl0004500 A Please tell us about your experience with the site's search feature today. (Please select all that apply.) ACQOsl0004500A01 The search feature met my needs today.
checkbox, one up vertical Multi Y Skip Logic Search Experience


ACQOsl0004500A02 I had issues with the basic search process (how to use it, terms to enter).







ACQOsl0004500A03 I had issues with the visual display of the search results (text size, images).









ACQOsl0004500A04 I had issues with the search results I received.









ACQOsl0004500A05 I had issues with sorting, filtering, advanced search, or lack of these options.









ACQOsl0004500A06 I had technical issues with the search feature.









ACQOsl0004500A07 None of these






KFB07760 B Please tell us if there are any features that would have enhanced your experience with the search tool.


Text area, no char limit
N Skip Logic OE_Search
KFB07761
Please tell us what you experienced while looking for information on the Careers.State.gov site today. (check all that apply).
It was not clear where to go to find the information I needed
Checkbox, one-up vertical Multi Y
Site Experience



Links did not take me where I expected








There were too many links to choose from










I often felt lost on the site










The language used on the site was too technical










There was too much text/content to sort through










I did not have enough time to read all of the information









KFB07761A11 I did not find a job opening that I qualify for









KFB07761A12 I found a position I qualified for, but DOS was not accepting applications










I experienced technical difficulties (e.g. broken links, error messages)










I could not navigate back to previous information










None of the above






ACQhar0018234
Do you ever access the Internet using a mobile phone or tablet?
Yes A, B, D Radio button, one-up vertical Single Y
Access Mobile Internet




No






ACQhar0018235 A Which of the following devices do you have?
A SmartPhone W Radio button, one-up vertical Multi Y
Phone or Tablet




A tablet X









None of these






ACQhar0018237 W Specifically, which type of mobile phone do you have?
iPhone
Radio button, one-up vertical Single Y
Phone Type




Android










Blackberry










Another phone






ACQhar0018238 X Specifically, which type of tablet do you have?
iPad
Radio button, one-up vertical Single Y
Tablet Type




Kindle










Android










Blackberry










Another tablet






ACQhar0018236 B Have you ever accessed ANY federal website using a mobile phone or tablet?
Yes C Radio button, one-up vertical Single Y
Federal Mobile Site Usage




No, but I plan to do so










No, but I might in the future










No, and I don't plan to do so






ACQhar0018239 C Have you ever accessed the Careers.State.gov site using a mobile phone or tablet?
Yes Y, Z Radio button, one-up vertical Single Y
Mobile Site Usage




No, but I plan to do so Z









No, but I might in the future Z









No, and I don't plan to do so






ACQinh0018956 D Have you ever accessed the Careers.State Social Media sites (e.g. Facebook, LinkedIn, etc.) using a mobile phone or tablet?
Yes
Radio button, one-up vertical Single Y
Mobile Social Media



No, but I plan to do so









No, but I might in the future










No, and I don't plan to do so






ACQhar0018205 Y What was the main reason you last visited Careers.State.gov using a mobile phone or tablet?


Text area, no char limit Single N
Primary Reason
ACQhar0018206 Z What resources/additional resources might you want to access from Careers.State.gov using a mobile phone or tablet?


Text area, no char limit Single N
Desired Resources
ACQOsl0000821
Please choose your age group:
Under 21
dropdown Single N
Age




21 - 30










31 - 40










41 - 50










Over 50










Prefer not to answer






ACQinh0018957
Which of the following best describes your race or ethnic background? (Please select all that apply.)
African American or Black 
Checkbox one-up vertical Multi N
Ethnicity



American Indian or Alaska Native 








Asian 









Hispanic or Latino 









Native Hawaiian or Other Pacific Islander 









White or Caucasian (Not Hispanic or Latino)









Other (Please specify)  A









Prefer not to answer 






ACQinh0018958 A What is your race or ethnic background?


Text area, no char limit Single N
OE_Ethnicity
KFB07778
Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.


Text area, no char limit
N
Improvement

Sheet 6: Custom Qst (11-20-12)

Model Instance Name:

red & strike-through: DELETE






Careers.State v2

underlined & italicized: RE-ORDER






MID: F4UZIQQdAYIh0goRocJk1g==
pink: ADDITION






Date: 9/18/2012 blue + -->: REWORDING

















Careers.State v2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
KFB07748
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Frequency



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






SAC3844
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1


Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC3845
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC3846
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

ACQOsl0000801
What best describes you? Current High school student
radio button, one-up vertical Single Y
Role



Current Undergraduate/Associates Degree student









Current Graduate student (Masters Degree/PhD)









Parent looking for info for my child(ren)









School/College/University counselor looking for info for my student(s)









Self-employed









Full time employee, entry level (less than 2 years of professional experience)









Full time employee, mid level (2-5 Years of professional experience)









Full time employee, management level (5+ years of professional experience)









Currently serving in the military









Retired









Currently unemployed, seeking a job









Veteran









None of the above






KFB07750
What information were you primarily looking for on the site today? Obtain general career information
Drop down, select one Single Y Skip Logic Looking For



Foreign Service Officer information A








Foreign Service Specialist information B








Civil Service employment information C








Student Programs D








Consular Adjudicator positions









Foreign Service Officer Test









Foreign Service Oral Assessment









Iraq Jobs









Just Curious (saw video, advertisement banner, etc.)









None of the above






KFB07751 A What were you looking for within the Foreign Service Officer section? (check all that apply) General information about becoming a Foreign Service Officer
Check box, one up vertical Multi Y Skip Logic FSO



Trying to decide which career track is right for me









I wanted to register/take the Foreign Service Officer test









Take the Oral Assessment









Get information about compensation and benefits









Get information about the Diplomacy Fellows Program









Information about other Foreign Service Officers









Other






KFB07752 B What were you looking for within the Foreign Service Specialist section? (check all that apply) General information about becoming a Foreign Service Specialist
Check box, one up vertical Multi Y Skip Logic FSS



Foreign Service Specialist employment opportunities









Trying to decide which career track is right for me









Determine if I qualify









Get information about compensation and benefits









Information about other Foreign Service Specialists









Other






KFB07753 C What were you looking for within the Civil Service Employment section? (check all that apply) General information about becoming a Civil Service employee
Check box, one up vertical Multi Y Skip Logic Civil Service



Civil Service employment opportunities









Information about career and development training









Determine if I qualify









Get information about compensation and benefits









Information about other Civil Service employees









Other






KFB07754 D What were you looking for within Student Programs? (check all that apply) General information about the Student Programs
Check box, one up vertical Multi Y Skip Logic Student Pgms



Find out which program is right for me









Get information about the Student Career Experience Program (aka Cooperative Education Program)









Get information about the Council of American Ambassadors Fellowship









Get information about the Fascell Fellowship Program









Get information about the Student Temporary Employment program (aka Stay-in-School Program)









Get information about Student Internships









Get information about the Summer Clerical Programs









Get information about the Workforce Recruitment Program









Get information about fellowships specifically for Graduate and Post-Graduates









Looking for Pickering Fellowship information









Looking for Rangel Fellowship information









Look at profiles of students who participated in the Student Programs









Other






KFB07755
Did you find the information you were looking for today? Yes
Drop down, select one Single Y Skip Logic Did you find



No A





KFB07756 A Please tell us what you could not find on the Careers.State.gov site today?

Text area, no char limit
N Skip Logic OE_did not find
ACQOsl0004499
What did you interact with on the Careers.State site today? (select all that apply) Careers.State search tool A,B checkbox, one up vertical Multi Y Skip Logic Site Interaction


Careers.State homepage








Yellow navigation bar (Learn, Work, Engage)









About Us, Keep Me Informed, Share, or FAQs links









The grey highlights box (Register for the FSOT, Civil Service, Afghanistan Jobs, Iraq Jobs, Diplomats@work)









This is my life trip video rollover









Social media icons (Blog, Facebook, Linked in, Twitter, YouTube, Flickr)









Other








Not sure Not sure






ACQOsl0004500 A Please tell us about your experience with the site's search feature today. (Please select all that apply.) The search feature met my needs today.
checkbox, one up vertical Multi Y Skip Logic Search Experience


I had issues with the basic search process (how to use it, terms to enter).







I had issues with the visual display of the search results (text size, images).









I had issues with the search results I received.









I had issues with sorting, filtering, advanced search, or lack of these options.









I had technical issues with the search feature.









None of these






KFB07760 B Please tell us if there are any features that would have enhanced your experience with the search tool.

Text area, no char limit
N Skip Logic OE_Search
KFB07761
Please tell us what you experienced while looking for information on the Careers.State.gov site today. (check all that apply). It was not clear where to go to find the information I needed
Checkbox, one-up vertical Multi Y
Site Experience


Links did not take me where I expected







There were too many links to choose from









I often felt lost on the site









The language used on the site was too technical









There was too much text/content to sort through









I did not have enough time to read all of the information









I did not find a job opening that I qualify for









I found a position I qualified for, but DOS was not accepting applications









I experienced technical difficulties (e.g. broken links, error messages)









I could not navigate back to previous information









None of the above






KFB07777
The U.S. Dept of State is currently providing information through several social media channels. Please tells us which, if any, you have viewed/contributed to in the last 3 months? DipNote - Dept. of State Blog (http://dipnote.state.gov/)
Checkbox, one-up vertical Multi Y
SM interaction


Facebook (Careers In Foreign Affairs page)








Careers in Diplomacy Group on LinkedIn









Following DOScareers on Twitter








Dept. of State YouTube videos








None of the above A




ACQDom0008462 A Please tell us why you do not participate with Dept. of State through social media.





OE_No DOS SM Interaction
ACQhar0018234
Do you ever access the Internet using a mobile phone or tablet? Yes A, B, D Radio button, one-up vertical Single Y
Access Mobile Internet



No






ACQhar0018235 A Which of the following devices do you have? A SmartPhone W Radio button, one-up vertical Multi Y
Phone or Tablet



A tablet X








None of these






ACQhar0018237 W Specifically, which type of mobile phone do you have? iPhone
Radio button, one-up vertical Single Y
Phone Type



Android









Blackberry









Another phone






ACQhar0018238 X Specifically, which type of tablet do you have? iPad
Radio button, one-up vertical Single Y
Tablet Type



Kindle









Android









Blackberry









Another tablet






ACQhar0018236 B Have you ever accessed ANY federal website using a mobile phone or tablet? Yes C Radio button, one-up vertical Single Y
Federal Mobile Site Usage



No, but I plan to do so









No, but I might in the future









No, and I don't plan to do so






ACQhar0018239 C Have you ever accessed the Careers.State.gov site using a mobile phone or tablet? Yes Y, Z Radio button, one-up vertical Single Y
Mobile Site Usage



No, but I plan to do so Z








No, but I might in the future Z








No, and I don't plan to do so







D Have you ever accessed the Careers.State Social Media sites (e.g. Facebook, LinkedIn, etc.) using a mobile phone or tablet? Yes
Radio button, one-up vertical Single Y
Mobile Social Media


No, but I plan to do so








No, but I might in the future









No, and I don't plan to do so






ACQhar0018205 Y What was the main reason you last visited Careers.State.gov using a mobile phone or tablet?

Text area, no char limit Single N
Primary Reason
ACQhar0018206 Z What resources/additional resources might you want to access from Careers.State.gov using a mobile phone or tablet?

Text area, no char limit Single N
Desired Resources
ACQOsl0000821
Please choose your age group: Under 21
dropdown Single N
Age



21 - 30









31 - 40









41 - 50









Over 50









Prefer not to answer








Which of the following best describes your race or ethnic background? (Please select all that apply.) African American or Black 
Checkbox one-up vertical Multi N
Ethnicity


American Indian or Alaska Native 







Asian 








Hispanic or Latino 








Native Hawaiian or Other Pacific Islander 








White or Caucasian (Not Hispanic or Latino)








Other (Please specify)  A








Prefer not to answer 







A What is your race or ethnic background?

Text area, no char limit Single N
OE_Ethnicity
KFB07778
Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.

Text area, no char limit
N
Improvement

Sheet 7: Custom Qst (11-9-12)

Model Instance Name:

red & strike-through: DELETE






Careers.State v2

underlined & italicized: RE-ORDER






MID: F4UZIQQdAYIh0goRocJk1g==
pink: ADDITION






Date: 9/18/2012 blue + -->: REWORDING

















Careers.State v2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
ACQCol0010857
Please rate the clarity of the wording on this site. 1 = Poor
Radio button, scale, has don't know Single Y
PL_Clarity



2







3








4









5









6









7









8









9









10 = Excellent









Don't know






ACQCol0010858
Please rate how well you understand the wording on this site. 1 = Poor
Radio button, scale, has don't know Single Y
PL_Understand


2







3









4









5









6









7









8









9









10 = Excellent









Don't know






ACQCol0010859
Please rate this site on its use of short, clear sentences. 1 = Poor
Radio button, scale, has don't know Single Y
PL_Sentences


2








3








4









5









6









7









8









9









10 = Excellent









Don't know






KFB07748
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Frequency



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






SAC3844
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1


Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC3845
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC3846
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

ACQOsl0000801
What best describes you? Current High school student
radio button, one-up vertical Single Y
Role



Current Undergraduate/Associates Degree student









Current Graduate student (Masters Degree/PhD)









Parent looking for info for my child(ren)









School/College/University counselor looking for info for my student(s)









Self-employed









Full time employee, entry level (less than 2 years of professional experience)









Full time employee, mid level (2-5 Years of professional experience)









Full time employee, management level (5+ years of professional experience)









Currently serving in the military









Retired









Currently unemployed, seeking a job









Veteran









None of the above






KFB07750
What information were you primarily looking for on the site today? Obtain general career information
Drop down, select one Single Y Skip Logic Looking For



Foreign Service Officer information A








Foreign Service Specialist information B








Civil Service employment information C








Student Programs D








Consular Adjudicator positions









Foreign Service Officer Test









Foreign Service Oral Assessment









Iraq Jobs









Just Curious (saw video, advertisement banner, etc.)









None of the above






KFB07751 A What were you looking for within the Foreign Service Officer section? (check all that apply) General information about becoming a Foreign Service Officer
Check box, one up vertical Multi Y Skip Logic FSO



Trying to decide which career track is right for me









I wanted to register/take the Foreign Service Officer test









Take the Oral Assessment









Get information about compensation and benefits









Get information about the Diplomacy Fellows Program









Information about other Foreign Service Officers









Other






KFB07752 B What were you looking for within the Foreign Service Specialist section? (check all that apply) General information about becoming a Foreign Service Specialist
Check box, one up vertical Multi Y Skip Logic FSS



Foreign Service Specialist employment opportunities









Trying to decide which career track is right for me









Determine if I qualify









Get information about compensation and benefits









Information about other Foreign Service Specialists









Other






KFB07753 C What were you looking for within the Civil Service Employment section? (check all that apply) General information about becoming a Civil Service employee
Check box, one up vertical Multi Y Skip Logic Civil Service



Civil Service employment opportunities









Information about career and development training









Determine if I qualify









Get information about compensation and benefits









Information about other Civil Service employees









Other






KFB07754 D What were you looking for within Student Programs? (check all that apply) General information about the Student Programs
Check box, one up vertical Multi Y Skip Logic Student Pgms



Find out which program is right for me









Get information about the Student Career Experience Program (aka Cooperative Education Program)









Get information about the Council of American Ambassadors Fellowship









Get information about the Fascell Fellowship Program









Get information about the Student Temporary Employment program (aka Stay-in-School Program)









Get information about Student Internships









Get information about the Summer Clerical Programs









Get information about the Workforce Recruitment Program









Get information about fellowships specifically for Graduate and Post-Graduates









Looking for Pickering Fellowship information









Looking for Rangel Fellowship information









Look at profiles of students who participated in the Student Programs









Other






KFB07755
Did you find the information you were looking for today? Yes
Drop down, select one Single Y Skip Logic Did you find



No A





KFB07756 A Please tell us what you could not find on the Careers.State.gov site today?

Text area, no char limit
N Skip Logic OE_did not find
ACQOsl0004499
What did you interact with on the Careers.State site today? (select all that apply) Careers.State search tool A,B checkbox, one up vertical Multi Y Skip Logic Site Interaction


Careers.State homepage








Yellow navigation bar (Learn, Work, Engage)









About Us, Keep Me Informed, Share, or FAQs links









The grey highlights box (Register for the FSOT, Civil Service, Afghanistan Jobs, Iraq Jobs, Diplomats@work)









This is my life trip video rollover









Social media icons (Blog, Facebook, Linked in, Twitter, YouTube, Flickr)









Other








Not sure Not sure






ACQOsl0004500 A Please tell us about your experience with the site's search feature today. (Please select all that apply.) The search feature met my needs today.
checkbox, one up vertical Multi Y Skip Logic Search Experience


I had issues with the basic search process (how to use it, terms to enter).







I had issues with the visual display of the search results (text size, images).









I had issues with the search results I received.









I had issues with sorting, filtering, advanced search, or lack of these options.









I had technical issues with the search feature.









None of these






KFB07760 B Please tell us if there are any features that would have enhanced your experience with the search tool.

Text area, no char limit
N Skip Logic OE_Search
KFB07761
Please tell us what you experienced while looking for information on the Careers.State.gov site today. (check all that apply). It was not clear where to go to find the information I needed
Checkbox, one-up vertical Multi Y
Site Experience


Links did not take me where I expected







There were too many links to choose from









I often felt lost on the site









The language used on the site was too technical









There was too much text/content to sort through









I did not have enough time to read all of the information









I did not find a job opening that I qualify for









I found a position I qualified for, but DOS was not accepting applications









I experienced technical difficulties (e.g. broken links, error messages)









I could not navigate back to previous information









None of the above






ACQOsl0004504
Please tell us which, if any, of the forums and blogs you interacted with today on the careers.state.gov website? Did not interact with any forums or blogs
Checkbox, one-up vertical Multi Y Skip Logic Forums


Not sure







Chose one of the blog links A







[email protected] forum A








Diplomatic Security Recruitment forum A








Medical Specialists Recruitment forum A








Information Technology Specialists A








Foreign Service Mentors forum A








Family Life forum A








Veterans forum A








Student Programs forum A








Disability and Reasonable Accommodations forum A








Franklin Fellows forum A





ACQCol0010730 A Do you ever access the careers.state.gov website from a mobile device (e.g. Smartphone, Tablet)? Yes
Radio button one up vertical Single N Skip Logic Forum - Mobile Site



No





KFB07777
The U.S. Dept of State is currently providing information through several social media channels. Please tells us which, if any, you have viewed/contributed to in the last 3 months? DipNote - Dept. of State Blog (http://dipnote.state.gov/)
Checkbox, one-up vertical Multi Y
SM interaction


Facebook (Careers In Foreign Affairs page)








Careers in Diplomacy Group on LinkedIn









Following DOScareers on Twitter








Dept. of State YouTube videos








None of the above A




ACQDom0008462 A Please tell us why you do not participate with Dept. of State through social media.





OE_No DOS SM Interaction


Do you ever access the Internet using a mobile phone or tablet? Yes A, B, D Radio button, one-up vertical Single Y
Access Mobile Internet



No







A Which of the following devices do you have? A SmartPhone W Radio button, one-up vertical Multi Y
Phone or Tablet



A tablet X








None of these







W Specifically, which type of mobile phone do you have? iPhone
Radio button, one-up vertical Single Y
Phone Type



Android









Blackberry









Another phone







X Specifically, which type of tablet do you have? iPad
Radio button, one-up vertical Single Y
Tablet Type



Kindle









Android









Blackberry









Another tablet







B Have you ever accessed ANY federal website using a mobile phone or tablet? Yes C Radio button, one-up vertical Single Y
Federal Mobile Site Usage



No, but I plan to do so









No, but I might in the future









No, and I don't plan to do so







C Have you ever accessed the Careers.State.gov site using a mobile phone or tablet? Yes Y, Z Radio button, one-up vertical Single Y
Mobile Site Usage



No, but I plan to do so Z








No, but I might in the future Z








No, and I don't plan to do so







Y What was the main reason you last visited Careers.State.gov using a mobile phone or tablet?

Text area, no char limit Single N
Primary Reason

Z What resources/additional resources might you want to access from Careers.State.gov using a mobile phone or tablet?

Text area, no char limit Single N
Desired Resources
ACQOsl0000821
Please choose your age group: Under 21
dropdown Single N
Age



21 - 30









31 - 40









41 - 50









Over 50









Prefer not to answer






KFB07778
Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.

Text area, no char limit
N
Improvement

Sheet 8: Current Custom Qst (9-19-12)

Model Instance Name:

red & strike-through: DELETE






Careers.State v2

underlined & italicized: RE-ORDER






MID: F4UZIQQdAYIh0goRocJk1g==
pink: ADDITION






Date: 9/18/2012 blue + -->: REWORDING

















Careers.State v2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
ACQCol0010857
Please rate the clarity of the wording on this site. 1 = Poor
Radio button, scale, has don't know Single Y
PL_Clarity



2







3








4









5









6









7









8









9









10 = Excellent









Don't know






ACQCol0010858
Please rate how well you understand the wording on this site. 1 = Poor
Radio button, scale, has don't know Single Y
PL_Understand


2







3









4









5









6









7









8









9









10 = Excellent









Don't know






ACQCol0010859
Please rate this site on its use of short, clear sentences. 1 = Poor
Radio button, scale, has don't know Single Y
PL_Sentences


2








3








4









5









6









7









8









9









10 = Excellent









Don't know






KFB07748
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Frequency



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






SAC3844
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1


Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC3845
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC3846
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

ACQOsl0000801
What best describes you? Current High school student
radio button, one-up vertical Single Y
Role



Current Undergraduate/Associates Degree student









Current Graduate student (Masters Degree/PhD)









Parent looking for info for my child(ren)









School/College/University counselor looking for info for my student(s)









Self-employed









Full time employee, entry level (less than 2 years of professional experience)









Full time employee, mid level (2-5 Years of professional experience)









Full time employee, management level (5+ years of professional experience)









Currently serving in the military









Retired









Currently unemployed, seeking a job









Veteran









None of the above






KFB07750
What information were you primarily looking for on the site today? Obtain general career information
Drop down, select one Single Y Skip Logic Looking For



Foreign Service Officer information A








Foreign Service Specialist information B








Civil Service employment information C








Student Programs D








Consular Adjudicator positions









Foreign Service Officer Test









Foreign Service Oral Assessment









Iraq Jobs









Just Curious (saw video, advertisement banner, etc.)









None of the above






KFB07751 A What were you looking for within the Foreign Service Officer section? (check all that apply) General information about becoming a Foreign Service Officer
Check box, one up vertical Multi Y Skip Logic FSO



Trying to decide which career track is right for me









I wanted to register/take the Foreign Service Officer test









Take the Oral Assessment









Get information about compensation and benefits









Get information about the Diplomacy Fellows Program









Information about other Foreign Service Officers









Other






KFB07752 B What were you looking for within the Foreign Service Specialist section? (check all that apply) General information about becoming a Foreign Service Specialist
Check box, one up vertical Multi Y Skip Logic FSS



Foreign Service Specialist employment opportunities









Trying to decide which career track is right for me









Determine if I qualify









Get information about compensation and benefits









Information about other Foreign Service Specialists









Other






KFB07753 C What were you looking for within the Civil Service Employment section? (check all that apply) General information about becoming a Civil Service employee
Check box, one up vertical Multi Y Skip Logic Civil Service



Civil Service employment opportunities









Information about career and development training









Determine if I qualify









Get information about compensation and benefits









Information about other Civil Service employees









Other






KFB07754 D What were you looking for within Student Programs? (check all that apply) General information about the Student Programs
Check box, one up vertical Multi Y Skip Logic Student Pgms



Find out which program is right for me









Get information about the Student Career Experience Program (aka Cooperative Education Program)









Get information about the Council of American Ambassadors Fellowship









Get information about the Fascell Fellowship Program









Get information about the Student Temporary Employment program (aka Stay-in-School Program)









Get information about Student Internships









Get information about the Summer Clerical Programs









Get information about the Workforce Recruitment Program









Get information about fellowships specifically for Graduate and Post-Graduates









Looking for Pickering Fellowship information









Looking for Rangel Fellowship information









Look at profiles of students who participated in the Student Programs









Other






KFB07755
Did you find the information you were looking for today? Yes
Drop down, select one Single Y Skip Logic Did you find



No A





KFB07756 A Please tell us what you could not find on the Careers.State.gov site today?

Text area, no char limit
N Skip Logic OE_did not find
ACQOsl0004499
What did you interact with on the Careers.State site today? (select all that apply) Careers.State search tool A,B checkbox, one up vertical Multi Y Skip Logic Site Interaction


Careers.State homepage








Yellow navigation bar (Learn, Work, Engage) C








About Us, Keep Me Informed, Share, or FAQs links









The grey highlights box (Register for the FSOT, Civil Service, Afghanistan Jobs, Iraq Jobs, Diplomats@work)









This is my life trip video rollover









Social media icons (Blog, Facebook, Linked in, Twitter, YouTube, Flickr)









Other








Not sure Not sure






ACQOsl0004500 A Please tell us about your experience with the site's search feature today. (Please select all that apply.) The search feature met my needs today.
checkbox, one up vertical Multi Y Skip Logic Search Experience


I had issues with the basic search process (how to use it, terms to enter).







I had issues with the visual display of the search results (text size, images).









I had issues with the search results I received.









I had issues with sorting, filtering, advanced search, or lack of these options.









I had technical issues with the search feature.









None of these






KFB07760 B Please tell us if there are any features that would have enhanced your experience with the search tool.

Text area, no char limit
N Skip Logic OE_Search
ACQOsl0004501 C Which of the Yellow Navigation Bar links did you choose? (select all that apply) Learn
checkbox, one up vertical Multi Y Skip Logic Yellow Navigation


Work








Engage









Not sure






KFB07761
Please tell us what you experienced while looking for information on the Careers.State.gov site today. (check all that apply). It was not clear where to go to find the information I needed
Checkbox, one-up vertical Multi Y
Site Experience


Links did not take me where I expected







There were too many links to choose from









I often felt lost on the site









The language used on the site was too technical









There was too much text/content to sort through









I did not have enough time to read all of the information









I did not find a job opening that I qualify for









I found a position I qualified for, but DOS was not accepting applications









I experienced technical difficulties (e.g. broken links, error messages)









I could not navigate back to previous information









None of the above






ACQOsl0004504
Please tell us which, if any, of the forums and blogs you interacted with today on the careers.state.gov website? Did not interact with any forums or blogs B Checkbox, one-up vertical Multi Y Skip Logic Forums


Not sure







Chose one of the blog links A







[email protected] forum A








Diplomatic Security Recruitment forum A








Medical Specialists Recruitment forum A








Information Technology Specialists A








Foreign Service Mentors forum A








Family Life forum A








Veterans forum A








Student Programs forum A








Disability and Reasonable Accommodations forum A








Franklin Fellows forum A





ACQCol0010730 A Do you ever access the careers.state.gov website from a mobile device (e.g. Smartphone, Tablet)? Yes
Radio button one up vertical Single N Skip Logic Forum - Mobile Site



No





ACQCol0010853 B Please tell us why you did not interact with the forums. I was not interested
Radio button one up vertical Single Y Skip Logic Forums - Did NOT interact



I did not know that the site had forums







I had technical issues accessing the forums









Other, please specify C





ACQCol0010854 C Please tell us the other reason you did not interact with the forums.

Text area, no char limit
N Skip Logic OE_No Forum Interaction
KFB07765
Which employee videos did you watch today? Foreign Service Officer
Checkbox, one-up vertical Multi Y Skip Logic Employee Video



Foreign Service Specialist








Civil Service









Student Programs









I'm not sure which employee videos I watched









I did not watch any employee videos today A





KFB07766 A Please tell us why you did not watch any employee videos. I did not see any of these videos
Drop down, select one Single Y Skip Logic Employee_why didn't watch


I had technical issues








I was not interested in watching









Other, please specify B





KFB07767 B Please specify your other reason for not watching any employee videos today.

Text area, no char limit
N Skip Logic OE_Employee Video
KFB07777
The U.S. Dept of State is currently providing information through several social media channels. Please tells us which, if any, you have viewed/contributed to in the last 3 months? DipNote - Dept. of State Blog (http://dipnote.state.gov/)
Checkbox, one-up vertical Multi Y
SM interaction


Facebook (Careers In Foreign Affairs page)








Careers in Diplomacy Group on LinkedIn









Following DOScareers on Twitter








Dept. of State YouTube videos








None of the above A




ACQDom0008462 A Please tell us why you do not participate with Dept. of State through social media.





OE_No DOS SM Interaction
ACQOsl0000821
Please choose your age group: Under 21
dropdown Single N
Age



21 - 30









31 - 40









41 - 50









Over 50









Prefer not to answer






KFB07778
Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.

Text area, no char limit
N
Improvement

Sheet 9: Custom Qst (2-16-12)

Model Instance Name:

red & strike-through: DELETE






Careers.State v2

underlined & italicized: RE-ORDER






MID: F4UZIQQdAYIh0goRocJk1g==
pink: ADDITION






Date: 2/16/2012 blue + -->: REWORDING

















Careers.State v2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label


Please rate the clarity of the wording on this site. 1 = Poor
Radio button, scale, has don't know Single Y
PL_Clarity



2







3







4








5








6








7








8








9









10 = Excellent









Don't know








Please rate how well you understand the wording on this site. 1 = Poor
Radio button, scale, has don't know Single Y
PL_Understand


2







3









4









5









6









7









8









9









10 = Excellent









Don't know








Please rate this site on its use of short, clear sentences. 1 = Poor
Radio button, scale, has don't know Single Y
PL_Sentences


2








3








4









5









6









7









8









9









10 = Excellent









Don't know






KFB07748
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Frequency



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






SAC3844
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1


Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC3845
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC3846
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

ACQOsl0000801
What best describes you? Current High school student
radio button, one-up vertical Single Y
Role



Current Undergraduate/Associates Degree student









Current Graduate student (Masters Degree/PhD)









Parent looking for info for my child(ren)









School/College/University counselor looking for info for my student(s)









Self-employed









Full time employee, entry level (less than 2 years of professional experience)









Full time employee, mid level (2-5 Years of professional experience)









Full time employee, management level (5+ years of professional experience)









Currently serving in the military









Retired









Currently unemployed, seeking a job









Veteran









None of the above






KFB07750
What information were you primarily looking for on the site today? Obtain general career information
Drop down, select one Single Y Skip Logic Looking For



Foreign Service Officer information A








Foreign Service Specialist information B








Civil Service employment information C








Student Programs D








Consular Adjudicator positions









Foreign Service Officer Test









Foreign Service Oral Assessment









Iraq Jobs









Just Curious (saw video, advertisement banner, etc.)









None of the above






KFB07751 A What were you looking for within the Foreign Service Officer section? (check all that apply) General information about becoming a Foreign Service Officer
Check box, one up vertical Multi Y Skip Logic FSO



Trying to decide which career track is right for me









I wanted to register/take the Foreign Service Officer test









Take the Oral Assessment









Get information about compensation and benefits









Get information about the Diplomacy Fellows Program









Information about other Foreign Service Officers









Other






KFB07752 B What were you looking for within the Foreign Service Specialist section? (check all that apply) General information about becoming a Foreign Service Specialist
Check box, one up vertical Multi Y Skip Logic FSS



Foreign Service Specialist employment opportunities









Trying to decide which career track is right for me









Determine if I qualify









Get information about compensation and benefits









Information about other Foreign Service Specialists









Other






KFB07753 C What were you looking for within the Civil Service Employment section? (check all that apply) General information about becoming a Civil Service employee
Check box, one up vertical Multi Y Skip Logic Civil Service



Civil Service employment opportunities









Information about career and development training









Determine if I qualify









Get information about compensation and benefits









Information about other Civil Service employees









Other






KFB07754 D What were you looking for within Student Programs? (check all that apply) General information about the Student Programs
Check box, one up vertical Multi Y Skip Logic Student Pgms



Find out which program is right for me









Get information about the Student Career Experience Program (aka Cooperative Education Program)









Get information about the Council of American Ambassadors Fellowship









Get information about the Fascell Fellowship Program









Get information about the Student Temporary Employment program (aka Stay-in-School Program)









Get information about Student Internships









Get information about the Summer Clerical Programs









Get information about the Workforce Recruitment Program









Get information about fellowships specifically for Graduate and Post-Graduates









Looking for Pickering Fellowship information









Looking for Rangel Fellowship information









Look at profiles of students who participated in the Student Programs









Other






KFB07755
Did you find the information you were looking for today? Yes
Drop down, select one Single Y Skip Logic Did you find



No A





KFB07756 A Please tell us what you could not find on the Careers.State.gov site today?

Text area, no char limit
N Skip Logic OE_did not find
ACQOsl0004499
What did you interact with on the Careers.State site today? (select all that apply) Careers.State search tool A,B checkbox, one up vertical Multi Y Skip Logic Site Interaction


Careers.State homepage








Yellow navigation bar (Learn, Work, Engage) C








About Us, Keep Me Informed, Share, or FAQs links









The grey highlights box (Register for the FSOT, Civil Service, Afghanistan Jobs, Iraq Jobs, Diplomats@work)









This is my life trip video rollover









Social media icons (Blog, Facebook, Linked in, Twitter, YouTube, Flickr)









Other








Not sure Not sure






ACQOsl0004500 A Please tell us about your experience with the site's search feature today. (Please select all that apply.) The search feature met my needs today.
checkbox, one up vertical Multi Y Skip Logic Search Experience


I had issues with the basic search process (how to use it, terms to enter).







I had issues with the visual display of the search results (text size, images).









I had issues with the search results I received.









I had issues with sorting, filtering, advanced search, or lack of these options.









I had technical issues with the search feature.









None of these






KFB07760 B Please tell us if there are any features that would have enhanced your experience with the search tool.

Text area, no char limit
N Skip Logic OE_Search
ACQOsl0004501 C Which of the Yellow Navigation Bar links did you choose? (select all that apply) Learn
checkbox, one up vertical Multi Y Skip Logic Yellow Navigation


Work








Engage









Not sure






KFB07761
Please tell us what you experienced while looking for information on the Careers.State.gov site today. (check all that apply). It was not clear where to go to find the information I needed
Checkbox, one-up vertical Multi Y
Site Experience


Links did not take me where I expected







There were too many links to choose from









I often felt lost on the site









The language used on the site was too technical









There was too much text/content to sort through









I did not have enough time to read all of the information









I did not find a job opening that I qualify for









I found a position I qualified for, but DOS was not accepting applications









I experienced technical difficulties (e.g. broken links, error messages)









I could not navigate back to previous information









None of the above






ACQOsl0004504
Please tell us which, if any, of the forums and blogs you interacted with today on the careers.state.gov website? Did not interact with any forums or blogs B Checkbox, one-up vertical Multi Y Skip Logic Forums


Not sure







Chose one of the blog links A







[email protected] forum A








Diplomatic Security Recruitment forum A








Medical Specialists Recruitment forum A








Information Technology Specialists A








Foreign Service Mentors forum A








Family Life forum A








Veterans forum A








Student Programs forum A








Disability and Reasonable Accommodations forum A








Franklin Fellows forum A





ACQCol0010730 A Do you ever access the careers.state.gov website from a mobile device (e.g. Smartphone, Tablet)? Yes
Radio button one up vertical Single N Skip Logic Forum - Mobile Site



No





ACQCol0010853 B Please tell us why you did not interact with the forums. I was not interested
Radio button one up vertical Single Y Skip Logic Forums - Did NOT interact



I did not know that the site had forums







I had technical issues accessing the forums









Other, please specify C





ACQCol0010854 C Please tell us the other reason you did not interact with the forums.

Text area, no char limit
N Skip Logic OE_No Forum Interaction
KFB07765
Which employee videos did you watch today? Foreign Service Officer
Checkbox, one-up vertical Multi Y Skip Logic Employee Video



Foreign Service Specialist








Civil Service









Student Programs









I'm not sure which employee videos I watched









I did not watch any employee videos today A





KFB07766 A Please tell us why you did not watch any employee videos. I did not see any of these videos
Drop down, select one Single Y Skip Logic Employee_why didn't watch


I had technical issues








I was not interested in watching









Other, please specify B





KFB07767 B Please specify your other reason for not watching any employee videos today.

Text area, no char limit
N Skip Logic OE_Employee Video
KFB07777
The U.S. Dept of State is currently providing information through several social media channels. Please tells us which, if any, you have viewed/contributed to in the last 3 months? DipNote - Dept. of State Blog (http://dipnote.state.gov/)
Checkbox, one-up vertical Multi Y
SM interaction


Facebook (Careers In Foreign Affairs page)








Careers in Diplomacy Group on LinkedIn









Following DOScareers on Twitter








Dept. of State YouTube videos








None of the above A




ACQDom0008462 A Please tell us why you do not participate with Dept. of State through social media.





OE_No DOS SM Interaction
ACQOsl0000821
Please choose your age group: Under 21
dropdown Single N
Age



21 - 30









31 - 40









41 - 50









Over 50









Prefer not to answer






KFB07778
Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.

Text area, no char limit
N
Improvement

Sheet 10: Custom Qst (2-15-12)

Model Instance Name:

red & strike-through: DELETE






Careers.State v2

underlined & italicized: RE-ORDER






MID: F4UZIQQdAYIh0goRocJk1g==
pink: ADDITION






Date: 9/8/2011 blue + -->: REWORDING

















Careers.State v2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
KFB07748
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Frequency



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






SAC3844
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1


Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC3845
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC3846
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

ACQOsl0000801
What best describes you? Current High school student
radio button, one-up vertical Single Y
Role



Current Undergraduate/Associates Degree student









Current Graduate student (Masters Degree/PhD)









Parent looking for info for my child(ren)









School/College/University counselor looking for info for my student(s)









Self-employed









Full time employee, entry level (less than 2 years of professional experience)









Full time employee, mid level (2-5 Years of professional experience)









Full time employee, management level (5+ years of professional experience)









Currently serving in the military









Retired









Currently unemployed, seeking a job









Veteran









None of the above






KFB07750
What information were you primarily looking for on the site today? Obtain general career information
Drop down, select one Single Y Skip Logic Looking For



Foreign Service Officer information A








Foreign Service Specialist information B








Civil Service employment information C








Student Programs D








Consular Adjudicator positions









Foreign Service Officer Test









Foreign Service Oral Assessment









Iraq Jobs









Just Curious (saw video, advertisement banner, etc.)









None of the above






KFB07751 A What were you looking for within the Foreign Service Officer section? (check all that apply) General information about becoming a Foreign Service Officer
Check box, one up vertical Multi Y Skip Logic FSO



Trying to decide which career track is right for me









I wanted to register/take the Foreign Service Officer test









Take the Oral Assessment









Get information about compensation and benefits









Get information about the Diplomacy Fellows Program









Information about other Foreign Service Officers









Other






KFB07752 B What were you looking for within the Foreign Service Specialist section? (check all that apply) General information about becoming a Foreign Service Specialist
Check box, one up vertical Multi Y Skip Logic FSS



Foreign Service Specialist employment opportunities









Trying to decide which career track is right for me









Determine if I qualify









Get information about compensation and benefits









Information about other Foreign Service Specialists









Other






KFB07753 C What were you looking for within the Civil Service Employment section? (check all that apply) General information about becoming a Civil Service employee
Check box, one up vertical Multi Y Skip Logic Civil Service



Civil Service employment opportunities









Information about career and development training









Determine if I qualify









Get information about compensation and benefits









Information about other Civil Service employees









Other






KFB07754 D What were you looking for within Student Programs? (check all that apply) General information about the Student Programs
Check box, one up vertical Multi Y Skip Logic Student Pgms



Find out which program is right for me









Get information about the Student Career Experience Program (aka Cooperative Education Program)









Get information about the Council of American Ambassadors Fellowship









Get information about the Fascell Fellowship Program









Get information about the Student Temporary Employment program (aka Stay-in-School Program)









Get information about Student Internships









Get information about the Summer Clerical Programs









Get information about the Workforce Recruitment Program









Get information about fellowships specifically for Graduate and Post-Graduates









Looking for Pickering Fellowship information









Looking for Rangel Fellowship information









Look at profiles of students who participated in the Student Programs









Other






KFB07755
Did you find the information you were looking for today? Yes
Drop down, select one Single Y Skip Logic Did you find



No A





KFB07756 A Please tell us what you could not find on the Careers.State.gov site today?

Text area, no char limit
N Skip Logic OE_did not find
ACQOsl0004499
What did you interact with on the Careers.State site today? (select all that apply) Careers.State search tool A,B checkbox, one up vertical Multi Y Skip Logic Site Interaction


Careers.State homepage








Yellow navigation bar (Learn, Work, Engage) C








About Us, Keep Me Informed, Share, or FAQs links









The grey highlights box (Register for the FSOT, Civil Service, Afghanistan Jobs, Iraq Jobs, Diplomats@work)









This is my life trip video rollover









Social media icons (Blog, Facebook, Linked in, Twitter, YouTube, Flickr)









Other








Not sure Not sure






ACQOsl0004500 A Please tell us about your experience with the site's search feature today. (Please select all that apply.) The search feature met my needs today.
checkbox, one up vertical Multi Y Skip Logic Search Experience


I had issues with the basic search process (how to use it, terms to enter).







I had issues with the visual display of the search results (text size, images).









I had issues with the search results I received.









I had issues with sorting, filtering, advanced search, or lack of these options.









I had technical issues with the search feature.









None of these






KFB07760 B Please tell us if there are any features that would have enhanced your experience with the search tool.

Text area, no char limit
N Skip Logic OE_Search
ACQOsl0004501 C Which of the Yellow Navigation Bar links did you choose? (select all that apply) Learn
checkbox, one up vertical Multi Y Skip Logic Yellow Navigation


Work








Engage









Not sure






KFB07761
Please tell us what you experienced while looking for information on the Careers.State.gov site today. (check all that apply). It was not clear where to go to find the information I needed
Checkbox, one-up vertical Multi Y
Site Experience


Links did not take me where I expected







There were too many links to choose from









I often felt lost on the site









The language used on the site was too technical









There was too much text/content to sort through









I did not have enough time to read all of the information









I did not find a job opening that I qualify for









I found a position I qualified for, but DOS was not accepting applications









I experienced technical difficulties (e.g. broken links, error messages)









I could not navigate back to previous information









None of the above






ACQOsl0004504
Please tell us which, if any, of the forums and blogs you interacted with today on the careers.state.gov website? Did not interact with any forums or blogs B Checkbox, one-up vertical Multi Y Skip Logic Forums


Not sure







Chose one of the blog links A







[email protected] forum A








Diplomatic Security Recruitment forum A








Medical Specialists Recruitment forum A








Information Technology Specialists A








Foreign Service Mentors forum A








Family Life forum A








Veterans forum A








Student Programs forum A








Disability and Reasonable Accommodations forum A








Franklin Fellows forum A





ACQCol0010730 A Do you ever access the careers.state.gov website from a mobile device (e.g. Smartphone, Tablet)? Yes
Radio button one up vertical Single N Skip Logic Forum - Mobile Site



No






B Please tell us why you did not interact with the forums. I was not interested
Radio button one up vertical Single Y Skip Logic Forums - Did NOT interact



I did not know that the site had forums







I had technical issues accessing the forums









Other, please specify C






C Please tell us the other reason you did not interact with the forums.

Text area, no char limit
N Skip Logic OE_No Forum Interaction
KFB07765
Which employee videos did you watch today? Foreign Service Officer
Checkbox, one-up vertical Multi Y Skip Logic Employee Video



Foreign Service Specialist








Civil Service









Student Programs









I'm not sure which employee videos I watched









I did not watch any employee videos today A





KFB07766 A Please tell us why you did not watch any employee videos. I did not see any of these videos
Drop down, select one Single Y Skip Logic Employee_why didn't watch


I had technical issues








I was not interested in watching









Other, please specify B





KFB07767 B Please specify your other reason for not watching any employee videos today.

Text area, no char limit
N Skip Logic OE_Employee Video
KFB07777
The U.S. Dept of State is currently providing information through several social media channels. Please tells us which, if any, you have viewed/contributed to in the last 3 months? DipNote - Dept. of State Blog (http://dipnote.state.gov/)
Checkbox, one-up vertical Multi Y
SM interaction


Facebook (Careers In Foreign Affairs page)








Careers in Diplomacy Group on LinkedIn









Following DOScareers on Twitter








Dept. of State YouTube videos








None of the above A




ACQDom0008462 A Please tell us why you do not participate with Dept. of State through social media.





OE_No DOS SM Interaction
ACQOsl0000821
Please choose your age group: Under 21
dropdown Single N
Age



21 - 30









31 - 40









41 - 50









Over 50









Prefer not to answer






KFB07778
Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.

Text area, no char limit
N
Improvement

Sheet 11: Custom Qst (2-13-12)

Model Instance Name:

red & strike-through: DELETE






Careers.State v2

underlined & italicized: RE-ORDER






MID: F4UZIQQdAYIh0goRocJk1g==
pink: ADDITION






Date: 9/8/2011 blue + -->: REWORDING

















Careers.State v2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
KFB07748
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Frequency



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






SAC3844
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1


Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC3845
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC3846
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

ACQOsl0000801
What best describes you? Current High school student
radio button, one-up vertical Single Y
Role



Current Undergraduate/Associates Degree student









Current Graduate student (Masters Degree/PhD)









Parent looking for info for my child(ren)









School/College/University counselor looking for info for my student(s)









Self-employed









Full time employee, entry level (less than 2 years of professional experience)









Full time employee, mid level (2-5 Years of professional experience)









Full time employee, management level (5+ years of professional experience)









Currently serving in the military









Retired









Currently unemployed, seeking a job









Veteran









None of the above






KFB07750
What information were you primarily looking for on the site today? Obtain general career information
Drop down, select one Single Y Skip Logic Looking For



Foreign Service Officer information A








Foreign Service Specialist information B








Civil Service employment information C








Student Programs D








Consular Adjudicator positions









Foreign Service Officer Test









Foreign Service Oral Assessment









Iraq Jobs









Just Curious (saw video, advertisement banner, etc.)









None of the above






KFB07751 A What were you looking for within the Foreign Service Officer section? (check all that apply) General information about becoming a Foreign Service Officer
Check box, one up vertical Multi Y Skip Logic FSO



Trying to decide which career track is right for me









I wanted to register/take the Foreign Service Officer test









Take the Oral Assessment









Get information about compensation and benefits









Get information about the Diplomacy Fellows Program









Information about other Foreign Service Officers









Other






KFB07752 B What were you looking for within the Foreign Service Specialist section? (check all that apply) General information about becoming a Foreign Service Specialist
Check box, one up vertical Multi Y Skip Logic FSS



Foreign Service Specialist employment opportunities









Trying to decide which career track is right for me









Determine if I qualify









Get information about compensation and benefits









Information about other Foreign Service Specialists









Other






KFB07753 C What were you looking for within the Civil Service Employment section? (check all that apply) General information about becoming a Civil Service employee
Check box, one up vertical Multi Y Skip Logic Civil Service



Civil Service employment opportunities









Information about career and development training









Determine if I qualify









Get information about compensation and benefits









Information about other Civil Service employees









Other






KFB07754 D What were you looking for within Student Programs? (check all that apply) General information about the Student Programs
Check box, one up vertical Multi Y Skip Logic Student Pgms



Find out which program is right for me









Get information about the Student Career Experience Program (aka Cooperative Education Program)









Get information about the Council of American Ambassadors Fellowship









Get information about the Fascell Fellowship Program









Get information about the Student Temporary Employment program (aka Stay-in-School Program)









Get information about Student Internships









Get information about the Summer Clerical Programs









Get information about the Workforce Recruitment Program









Get information about fellowships specifically for Graduate and Post-Graduates









Looking for Pickering Fellowship information









Looking for Rangel Fellowship information









Look at profiles of students who participated in the Student Programs









Other






KFB07755
Did you find the information you were looking for today? Yes
Drop down, select one Single Y Skip Logic Did you find



No A





KFB07756 A Please tell us what you could not find on the Careers.State.gov site today?

Text area, no char limit
N Skip Logic OE_did not find
ACQOsl0004499
What did you interact with on the Careers.State site today? (select all that apply) Careers.State search tool A,B checkbox, one up vertical Multi Y Skip Logic Site Interaction


Careers.State homepage








Yellow navigation bar (Learn, Work, Engage) C








About Us, Keep Me Informed, Share, or FAQs links









The grey highlights box (Register for the FSOT, Civil Service, Afghanistan Jobs, Iraq Jobs, Diplomats@work)









This is my life trip video rollover









Social media icons (Blog, Facebook, Linked in, Twitter, YouTube, Flickr)









Other








Not sure Not sure






ACQOsl0004500 A Please tell us about your experience with the site's search feature today. (Please select all that apply.) The search feature met my needs today.
checkbox, one up vertical Multi Y Skip Logic Search Experience


I had issues with the basic search process (how to use it, terms to enter).







I had issues with the visual display of the search results (text size, images).









I had issues with the search results I received.









I had issues with sorting, filtering, advanced search, or lack of these options.









I had technical issues with the search feature.









None of these






KFB07760 B Please tell us if there are any features that would have enhanced your experience with the search tool.

Text area, no char limit
N Skip Logic OE_Search
ACQOsl0004501 C Which of the Yellow Navigation Bar links did you choose? (select all that apply) Learn
checkbox, one up vertical Multi Y Skip Logic Yellow Navigation


Work








Engage









Not sure






KFB07761
Please tell us what you experienced while looking for information on the Careers.State.gov site today. (check all that apply). It was not clear where to go to find the information I needed
Checkbox, one-up vertical Multi Y
Site Experience


Links did not take me where I expected







There were too many links to choose from









I often felt lost on the site









The language used on the site was too technical









There was too much text/content to sort through









I did not have enough time to read all of the information









I did not find a job opening that I qualify for









I found a position I qualified for, but DOS was not accepting applications









I experienced technical difficulties (e.g. broken links, error messages)









I could not navigate back to previous information









None of the above






ACQOsl0004504
Please tell us which, if any, of the forums and blogs you interacted with today on the careers.state.gov website? Did not interact with any forums or blogs
Checkbox, one-up vertical Multi Y Skip Logic Forums


Not sure






Chose one of the blog links A





[email protected] forum A








Diplomatic Security Recruitment forum A








Medical Specialists Recruitment forum A








Information Technology Specialists A








Foreign Service Mentors forum A








Family Life forum A








Veterans forum A








Student Programs forum A








Disability and Reasonable Accommodations forum A








Franklin Fellows forum A





ACQCol0010730 A Do you ever access the careers.state.gov website from a mobile device (e.g. Smartphone, Tablet)? Yes
Radio button one up vertical Single N Skip Logic Forum - Mobile Site



No





KFB07765
Which employee videos did you watch today? Foreign Service Officer
Checkbox, one-up vertical Multi Y Skip Logic Employee Video



Foreign Service Specialist








Civil Service









Student Programs









I'm not sure which employee videos I watched









I did not watch any employee videos today A





KFB07766 A Please tell us why you did not watch any employee videos. I did not see any of these videos
Drop down, select one Single Y Skip Logic Employee_why didn't watch


I had technical issues








I was not interested in watching









Other, please specify B





KFB07767 B Please specify your other reason for not watching any employee videos today.

Text area, no char limit
N Skip Logic OE_Employee Video
KFB07777
The U.S. Dept of State is currently providing information through several social media channels. Please tells us which, if any, you have viewed/contributed to in the last 3 months? DipNote - Dept. of State Blog (http://dipnote.state.gov/)
Checkbox, one-up vertical Multi Y
SM interaction


Facebook (Careers In Foreign Affairs page)








Careers in Diplomacy Group on LinkedIn









Following DOScareers on Twitter








Dept. of State YouTube videos








None of the above A




ACQDom0008462 A Please tell us why you do not participate with Dept. of State through social media.





OE_No DOS SM Interaction
ACQOsl0000821
Please choose your age group: Under 21
dropdown Single N
Age



21 - 30









31 - 40









41 - 50









Over 50









Prefer not to answer






KFB07778
Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.

Text area, no char limit
N
Improvement

Sheet 12: Custom Qst (11-07-11)

Model Instance Name:

red & strike-through: DELETE






Careers.State v2

underlined & italicized: RE-ORDER






MID: F4UZIQQdAYIh0goRocJk1g==
pink: ADDITION






Date: 9/8/2011 blue + -->: REWORDING

















Careers.State v2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
KFB07748
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Frequency



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






SAC3844
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1


Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC3845
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC3846
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

ACQOsl0000801
What best describes you? High school student
radio button, one-up vertical Single Y
Role



Undergraduate/Associates Degree student









Graduate student (Masters Degree/PhD)









Parent looking for info for my child(ren)









School/College/University counselor looking for info for my student(s)









Self-employed









Full time employee, entry level (less than 2 years of professional experience)









Full time employee, mid level (2-5 Years of professional experience)









Full time employee, management level (5+ years of professional experience)









Currently serving in the military









Retired









Veteran









None of the above






KFB07750
What information were you primarily looking for on the site today? Obtain general career information
Drop down, select one Single Y Skip Logic Looking For



Foreign Service Officer information A








Foreign Service Specialist information B








Civil Service employment information C








Student Programs D








Foreign Service Officer Test









Foreign Service Oral Assessment









Iraq Jobs









Just Curious (saw video, advertisement banner, etc.)









None of the above






KFB07751 A What were you looking for within the Foreign Service Officer section? (check all that apply) General information about becoming a Foreign Service Officer
Check box, one up vertical Multi Y Skip Logic FSO



Trying to decide which career track is right for me









I wanted to register/take the Foreign Service Officer test









Take the Oral Assessment









Get information about compensation and benefits









Get information about the Diplomacy Fellows Program









Information about other Foreign Service Officers









Other






KFB07752 B What were you looking for within the Foreign Service Specialist section? (check all that apply) General information about becoming a Foreign Service Specialist
Check box, one up vertical Multi Y Skip Logic FSS



Foreign Service Specialist employment opportunities









Trying to decide which career track is right for me









Determine if I qualify









Get information about compensation and benefits









Information about other Foreign Service Specialists









Other






KFB07753 C What were you looking for within the Civil Service Employment section? (check all that apply) General information about becoming a Civil Service employee
Check box, one up vertical Multi Y Skip Logic Civil Service



Civil Service employment opportunities









Information about career and development training









Determine if I qualify









Get information about compensation and benefits









Information about other Civil Service employees









Other






KFB07754 D What were you looking for within Student Programs? (check all that apply) General information about the Student Programs
Check box, one up vertical Multi Y Skip Logic Student Pgms



Find out which program is right for me









Get information about the Student Career Experience Program (aka Cooperative Education Program)









Get information about the Council of American Ambassadors Fellowship









Get information about the Fascell Fellowship Program









Get information about the Student Temporary Employment program (aka Stay-in-School Program)









Get information about Student Internships









Get information about the Summer Clerical Programs









Get information about the Workforce Recruitment Program









Get information about fellowships specifically for Graduate and Post-Graduates









Looking for Pickering Fellowship information









Looking for Rangel Fellowship information









Look at profiles of students who participated in the Student Programs









Other






KFB07755
Did you find the information you were looking for today? Yes
Drop down, select one Single Y Skip Logic Did you find



No A





KFB07756 A Please tell us what you could not find on the Careers.State.gov site today?

Text area, no char limit
N Skip Logic OE_did not find
ACQOsl0004499
What did you interact with on the Careers.State site today? (select all that apply) Careers.State search tool A,B checkbox, one up vertical Multi Y Skip Logic Site Interaction


Careers.State homepage








Yellow navigation bar (Learn, Work, Engage) C








About Us, Keep Me Informed, Share, or FAQs links









The grey highlights box (Register for the FSOT, Civil Service, Afghanistan Jobs, Iraq Jobs, Diplomats@work)









This is my life trip video rollover









Social media icons (Blog, Facebook, Linked in, Twitter, YouTube, Flickr)









Other








Not sure Not sure






ACQOsl0004500 A Please tell us about your experience with the site's search feature today. (Please select all that apply.) The search feature met my needs today.
checkbox, one up vertical Multi Y Skip Logic Search Experience


I had issues with the basic search process (how to use it, terms to enter).







I had issues with the visual display of the search results (text size, images).









I had issues with the search results I received.









I had issues with sorting, filtering, advanced search, or lack of these options.









I had technical issues with the search feature.









None of these






KFB07760 B Please tell us if there are any features that would have enhanced your experience with the search tool.

Text area, no char limit
N Skip Logic OE_Search
ACQOsl0004501 C Which of the Yellow Navigation Bar links did you choose? (select all that apply) Learn
checkbox, one up vertical Multi Y Skip Logic Yellow Navigation


Work








Engage









Not sure






KFB07761
Please tell us what you experienced while looking for information on the Careers.State.gov site today. (check all that apply). It was not clear where to go to find the information I needed
Checkbox, one-up vertical Multi Y
Site Experience


Links did not take me where I expected







There were too many links to choose from









I often felt lost on the site









The language used on the site was too technical









There was too much text/content to sort through









I did not have enough time to read all of the information









I did not find a job opening that I qualify for









I found a position I qualified for, but DOS was not accepting applications









I experienced technical difficulties (e.g. broken links, error messages)









I could not navigate back to previous information









None of the above






ACQOsl0004504
Please tell us which, if any, of the forums and blogs you interacted with today on the careers.state.gov website? Did not interact with any forums or blogs
Checkbox, one-up vertical Multi Y
Forums


Not sure







Chose one of the blog links








[email protected] forum









Diplomatic Security Recruitment forum









Medical Specialists Recruitment forum









Information Technology Specialists









Foreign Service Mentors forum









Family Life forum









Veterans forum









Student Programs forum









Disability and Reasonable Accommodations forum









Franklin Fellows forum






KFB07765
Which employee videos did you watch today? Foreign Service Officer
Checkbox, one-up vertical Multi Y Skip Logic Employee Video



Foreign Service Specialist








Civil Service









Student Programs









I'm not sure which employee videos I watched









I did not watch any employee videos today A





KFB07766 A Please tell us why you did not watch any employee videos. I did not see any of these videos
Drop down, select one Single Y Skip Logic Employee_why didn't watch


I had technical issues








I was not interested in watching









Other, please specify B





KFB07767 B Please specify your other reason for not watching any employee videos today.

Text area, no char limit
N Skip Logic OE_Employee Video
KFB07777
The U.S. Dept of State is currently providing information through several social media channels. Please tells us which, if any, you have viewed/contributed to in the last 3 months? Dept. of State Blog --> DipNote - Dept. of State Blog (http://dipnote.state.gov/)
Checkbox, one-up vertical Multi Y
SM interaction


Facebook (Careers In Foreign Affairs page)








Careers in Diplomacy Group on LinkedIn


change to required question





Following DOScareers on Twitter








Dept. of State YouTube videos








None of the above A





A Please tell us why you do not participate with Dept. of State through social media.





OE_No DOS SM Interaction
ACQOsl0004544
If the Careers.State site had a mobile version would you access it from your mobile device? Yes A Radio button one up vertical Single Y Skip Logic Mobile Site


No, I don't have a mobile device that allows me to access the web








No, I would not use my mobile device to access the Careers.State website









Not Sure






ACQOsl0004545 A What information would you like to see on the mobile website?

Text area, no char limit
N Skip Logic OE_Mobile
ACQOsl0000821
Please choose your age group: Under 21
dropdown Single N
Age



21 - 30









31 - 40









41 - 50









Over 50









Prefer not to answer






KFB07778
Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.

Text area, no char limit
N
Improvement


Sheet 13: Custom Qst (9-9-11)

Model Instance Name:

red & strike-through: DELETE






Careers.State v2

underlined & italicized: RE-ORDER






MID: F4UZIQQdAYIh0goRocJk1g==
pink: ADDITION






Date: 9/8/2011 blue + -->: REWORDING

















Careers.State v2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
KFB07748
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Frequency



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






KFB07749
How did you find out about this site? (select one) Career Fairs
Radio button, two-up vertical Single Y
Find Out



Diplomats in Residence









Other Department of State Employee









Friends, family, co-workers









Professors, teachers, career counselors









Search engines









USAJobs









College websites (i.e. school sites, NACElink, MonsterTrak)









Recruiters









E-mail









Online banner advertising or job posting (not on Careers.State.gov)









Press (i.e. radio, newspaper, TV)









Talent Network









Other








Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1


Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice



Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice



Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site









Email









Search engine results









USAJobs









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

ACQOsl0000801
What best describes you? High school student
radio button, one-up vertical Single Y
Role



Undergraduate/Associates Degree student









Graduate student (Masters Degree/PhD)









Parent looking for info for my child(ren)









School/College/University counselor looking for info for my student(s)









Self-employed









Full time employee, entry level (less than 2 years of professional experience)









Full time employee, mid level (2-5 Years of professional experience)









Full time employee, management level (5+ years of professional experience)









Currently serving in the military









Retired









Veteran









None of the above






KFB07750
What information were you primarily looking for on the site today? Obtain general career information
Drop down, select one Single Y Skip Logic Looking For



Foreign Service Officer information A








Foreign Service Specialist information B








Civil Service employment information C








Student Programs D








Foreign Service Officer Test









Foreign Service Oral Assessment









Iraq Jobs









Just Curious (saw video, advertisement banner, etc.)









None of the above






KFB07751 A What were you looking for within the Foreign Service Officer section? (check all that apply) General information about becoming a Foreign Service Officer
Check box, one up vertical Multi Y Skip Logic FSO



Trying to decide which career track is right for me









I wanted to register/take the Foreign Service Officer test









Take the Oral Assessment









Get information about compensation and benefits









Get information about the Diplomacy Fellows Program









Information about other Foreign Service Officers









Other






KFB07752 B What were you looking for within the Foreign Service Specialist section? (check all that apply) General information about becoming a Foreign Service Specialist
Check box, one up vertical Multi Y Skip Logic FSS



Foreign Service Specialist employment opportunities









Trying to decide which career track is right for me









Determine if I qualify









Get information about compensation and benefits









Information about other Foreign Service Specialists









Other






KFB07753 C What were you looking for within the Civil Service Employment section? (check all that apply) General information about becoming a Civil Service employee
Check box, one up vertical Multi Y Skip Logic Civil Service



Civil Service employment opportunities









Information about career and development training









Determine if I qualify









Get information about compensation and benefits









Information about other Civil Service employees









Other






KFB07754 D What were you looking for within Student Programs? (check all that apply) General information about the Student Programs
Check box, one up vertical Multi Y Skip Logic Student Pgms



Find out which program is right for me









Get information about the Student Career Experience Program (aka Cooperative Education Program)









Get information about the Council of American Ambassadors Fellowship









Get information about the Fascell Fellowship Program









Get information about the Student Temporary Employment program (aka Stay-in-School Program)









Get information about Student Internships









Get information about the Summer Clerical Programs









Get information about the Workforce Recruitment Program









Get information about fellowships specifically for Graduate and Post-Graduates









Looking for Pickering Fellowship information









Looking for Rangel Fellowship information









Look at profiles of students who participated in the Student Programs









Other






KFB07755
Did you find the information you were looking for today? Yes
Drop down, select one Single Y Skip Logic Did you find



No A





KFB07756 A Please tell us what you could not find on the Careers.State.gov site today?

Text area, no char limit
N Skip Logic OE_did not find
ACQOsl0004499
What did you interact with on the Careers.State site today? (select all that apply) Careers.State search tool A,B checkbox, one up vertical Multi Y Skip Logic Site Interaction


Careers.State homepage








Yellow navigation bar (Learn, Work, Engage) C








About Us, Keep Me Informed, Share, or FAQs links









The grey highlights box (Register for the FSOT, Civil Service, Afghanistan Jobs, Iraq Jobs, Diplomats@work)









This is my life trip video rollover









Social media icons (Blog, Facebook, Linked in, Twitter, YouTube, Flickr)









Other








Not sure Not sure






ACQOsl0004500 A Please tell us about your experience with the site's search feature today. (Please select all that apply.) The search feature met my needs today.
checkbox, one up vertical Multi Y Skip Logic Search Experience


I had issues with the basic search process (how to use it, terms to enter).







I had issues with the visual display of the search results (text size, images).









I had issues with the search results I received.









I had issues with sorting, filtering, advanced search, or lack of these options.









I had technical issues with the search feature.









None of these






KFB07760 B Please tell us if there are any features that would have enhanced your experience with the search tool.

Text area, no char limit
N Skip Logic OE_Search
ACQOsl0004501 C Which of the Yellow Navigation Bar links did you choose? (select all that apply) Learn
checkbox, one up vertical Multi Y Skip Logic Yellow Navigation


Work








Engage









Not sure






KFB07761
Please tell us what you experienced while looking for information on the Careers.State.gov site today. (check all that apply). It was not clear where to go to find the information I needed
Checkbox, one-up vertical Multi Y
Site Experience


Links did not take me where I expected







There were too many links to choose from









I often felt lost on the site









The language used on the site was too technical









There was too much text/content to sort through









I did not have enough time to read all of the information









I did not find a job opening that I qualify for









I found a position I qualified for, but DOS was not accepting applications









I experienced technical difficulties (e.g. broken links, error messages)









I could not navigate back to previous information









None of the above






ACQOsl0004504
Please tell us which, if any, of the forums and blogs you interacted with today on the careers.state.gov website? Did not interact with any forums or blogs
Checkbox, one-up vertical Multi Y
Forums


Not sure







Chose one of the blog links








[email protected] forum









Diplomatic Security Recruitment forum









Medical Specialists Recruitment forum









Information Technology Specialists









Foreign Service Mentors forum









Family Life forum









Veterans forum









Student Programs forum









Disability and Reasonable Accommodations forum









Franklin Fellows forum






KFB07765
Which employee videos did you watch today? Foreign Service Officer
Checkbox, one-up vertical Multi Y Skip Logic Employee Video



Foreign Service Specialist








Civil Service









Student Programs









I'm not sure which employee videos I watched









I did not watch any employee videos today A





KFB07766 A Please tell us why you did not watch any employee videos. I did not see any of these videos
Drop down, select one Single Y Skip Logic Employee_why didn't watch


I had technical issues








I was not interested in watching









Other, please specify B





KFB07767 B Please specify your other reason for not watching any employee videos today.

Text area, no char limit
N Skip Logic OE_Employee Video
KFB07777
The U.S. Dept of State is currently providing information through several social media channels. Please tells us which, if any, you have viewed/contributed to in the last 3 months? Dept. of State Blog
Checkbox, one-up vertical Multi N
SM interaction


Facebook (Careers In Foreign Affairs page)








Careers in Diplomacy Group on LinkedIn









Following DOScareers on Twitter









Dept. of State YouTube videos






ACQOsl0004544
If the Careers.State site had a mobile version would you access it from your mobile device? Yes A Radio button one up vertical Single Y Skip Logic Mobile Site


No, I don't have a mobile device that allows me to access the web








No, I would not use my mobile device to access the Careers.State website









Not Sure






ACQOsl0004545 A What information would you like to see on the mobile website?

Text area, no char limit
N Skip Logic OE_Mobile
ACQOsl0000821
Please choose your age group: Under 21
dropdown Single N
Age



21 - 30









31 - 40









41 - 50









Over 50









Prefer not to answer






KFB07778
Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.

Text area, no char limit
N
Improvement

Sheet 14: Custom Qst (7-19-11)

Model Instance Name:


red & strike-through: DELETE






Careers.State v2


underlined & italicized: RE-ORDER






MID: F4UZIQQdAYIh0goRocJk1g==

pink: ADDITION






Date: 7/15/2011
blue + -->: REWORDING


















Careers.State v2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer IDs (DOT ONLY) Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
KFB07748
How frequently do you visit this site?
First time
Radio button, one-up vertical Single Y
Visit Frequency




More than once a day










Daily










About once a week










About once a month










Every 6 months or less






KFB07749
How did you find out about this site? (select one)
Career Fairs
Radio button, two-up vertical Single Y
Find Out




Diplomats in Residence










Other Department of State Employee










Friends, family, co-workers










Professors, teachers, career counselors










Search engines










USAJobs










College websites (i.e. school sites, NACElink, MonsterTrak)










Recruiters










E-mail










Online banner advertising or job posting (not on Careers.State.gov)










Press (i.e. radio, newspaper, TV)










Talent Network










Other






ACQOsl0000801
What best describes you?
High school student
radio button, one-up vertical Single Y
Role




Undergraduate/Associates Degree student










Graduate student (Masters Degree/PhD)










Parent looking for info for my child(ren)










School/College/University counselor looking for info for my student(s)










Self-employed










Full time employee, entry level (less than 2 years of professional experience)










Full time employee, mid level (2-5 Years of professional experience)










Full time employee, management level (5+ years of professional experience)










Currently serving in the military










Retired










Veteran










None of the above






KFB07750
What information were you primarily looking for on the site today?
Obtain general career information
Drop down, select one Single Y Skip Logic Looking For




Foreign Service Officer information A









Foreign Service Specialist information B









Civil Service employment information C









Student Programs D









Foreign Service Officer Test










Foreign Service Oral Assessment










Iraq Jobs










Just Curious (saw video, advertisement banner, etc.)










None of the above






KFB07751 A What were you looking for within the Foreign Service Officer section? (check all that apply)
General information about becoming a Foreign Service Officer
Check box, one up vertical Multi Y Skip Logic FSO




Trying to decide which career track is right for me










I wanted to register/take the Foreign Service Officer test










Take the Oral Assessment










Get information about compensation and benefits










Get information about the Diplomacy Fellows Program










Information about other Foreign Service Officers










Other






KFB07752 B What were you looking for within the Foreign Service Specialist section? (check all that apply)
General information about becoming a Foreign Service Specialist
Check box, one up vertical Multi Y Skip Logic FSS




Foreign Service Specialist employment opportunities










Trying to decide which career track is right for me










Determine if I qualify










Get information about compensation and benefits










Information about other Foreign Service Specialists










Other






KFB07753 C What were you looking for within the Civil Service Employment section? (check all that apply)
General information about becoming a Civil Service employee
Check box, one up vertical Multi Y Skip Logic Civil Service




Civil Service employment opportunities










Information about career and development training










Determine if I qualify










Get information about compensation and benefits










Information about other Civil Service employees










Other






KFB07754 D What were you looking for within Student Programs? (check all that apply)
General information about the Student Programs
Check box, one up vertical Multi Y Skip Logic Student Pgms




Find out which program is right for me










Get information about the Student Career Experience Program (aka Cooperative Education Program)










Get information about the Council of American Ambassadors Fellowship










Get information about the Fascell Fellowship Program










Get information about the Student Temporary Employment program (aka Stay-in-School Program)










Get information about Student Internships










Get information about the Summer Clerical Programs










Get information about the Workforce Recruitment Program










Get information about fellowships specifically for Graduate and Post-Graduates










Looking for Pickering Fellowship information










Looking for Rangel Fellowship information










Look at profiles of students who participated in the Student Programs










Other






KFB07755
Did you find the information you were looking for today?
Yes
Drop down, select one Single Y Skip Logic Did you find




No A





KFB07756 A Please tell us what you could not find on the Careers.State.gov site today?


Text area, no char limit
N Skip Logic OE_did not find
ACQOsl0004499
What did you interact with on the Careers.State site today? (select all that apply) ACQOsl0004499A01 Careers.State search tool A,B checkbox, one up vertical Multi Y Skip Logic Site Interaction


ACQOsl0004499A02 Careers.State homepage








ACQOsl0004499A03 Yellow navigation bar (Learn, Work, Engage) C








ACQOsl0004499A04 About Us, Keep Me Informed, Share, or FAQs links









ACQOsl0004499A05 The grey highlights box (Register for the FSOT, Civil Service, Afghanistan Jobs, Iraq Jobs, Diplomats@work)









ACQOsl0004499A06 This is my life trip video rollover









ACQOsl0004499A08 Social media icons (Blog, Facebook, Linked in, Twitter, YouTube, Flickr)









ACQOsl0004499A09 Other








Not sure ACQOsl0004499A10 Not sure






ACQOsl0004500 A Please tell us about your experience with the site's search feature today. (Please select all that apply.) ACQOsl0004500A01 The search feature met my needs today.
checkbox, one up vertical Multi Y Skip Logic Search Experience


ACQOsl0004500A02 I had issues with the basic search process (how to use it, terms to enter).







ACQOsl0004500A03 I had issues with the visual display of the search results (text size, images).









ACQOsl0004500A04 I had issues with the search results I received.









ACQOsl0004500A05 I had issues with sorting, filtering, advanced search, or lack of these options.









ACQOsl0004500A06 I had technical issues with the search feature.









ACQOsl0004500A07 None of these






KFB07760 B Please tell us if there are any features that would have enhanced your experience with the search tool.


Text area, no char limit
N Skip Logic OE_Search
ACQOsl0004501 C Which of the Yellow Navigation Bar links did you choose? (select all that apply) ACQOsl0004501A01 Learn
checkbox, one up vertical Multi Y Skip Logic Yellow Navigation


ACQOsl0004501A02 Work








ACQOsl0004501A03 Engage









ACQOsl0004501A04 Not sure






KFB07761
Please tell us what you experienced while looking for information on the Careers.State.gov site today. (check all that apply).
It was not clear where to go to find the information I needed
Checkbox, one-up vertical Multi Y
Site Experience



Links did not take me where I expected








There were too many links to choose from










I often felt lost on the site










The language used on the site was too technical










There was too much text/content to sort through










I did not have enough time to read all of the information










I did not find a job opening that I qualify for










I found a position I qualified for, but DOS was not accepting applications










I experienced technical difficulties (e.g. broken links, error messages)










I could not navigate back to previous information










None of the above






ACQOsl0004502
We’d like to gather some feedback on what type of page structure appeals to you. Which of the following would be your preferred presentation style for content and information on the Careers.State site? ACQOsl0004502A01 Pages with mostly text, little to no graphics (see http://careers.state.gov/officer/benefits as an example)
Radio button one up vertical Single N Skip Logic Page Structure



ACQOsl0004502A02 Pages with a mixture of graphics and text (see http://careers.state.gov/officer/selection-process as an example)








ACQOsl0004502A03 Pages with lots of graphics and/or videos (see http://careers.state.gov/officer/employee-experiences as an example)









ACQOsl0004502A04 Not sure









ACQOsl0004502A05 Other, please specify A





ACQOsl0004503 A Please describe your preferred page layout.


Text area < 100 characters
N Skip Logic OE_Page Structure
ACQOsl0004504
Please tell us which, if any, of the forums and blogs you interacted with today on the careers.state.gov website? ACQOsl0004504A01 Did not interact with any forums or blogs
Checkbox, one-up vertical Multi Y
Forums


ACQOsl0004504A02 Not sure







ACQOsl0004504A03 Chose one of the blog links








ACQOsl0004504A04 [email protected] forum









ACQOsl0004504A05 Diplomatic Security Recruitment forum









ACQOsl0004504A06 Medical Specialists Recruitment forum










Information Technology Specialists









ACQOsl0004504A08 Foreign Service Mentors forum









ACQOsl0004504A09 Family Life forum









ACQOsl0004504A10 Veterans forum









ACQOsl0004504A11 Student Programs forum









ACQOsl0004504A12 Disability and Reasonable Accommodations forum









ACQOsl0004504A07 Franklin Fellows forum






KFB07765
Which employee videos did you watch today?
Foreign Service Officer
Checkbox, one-up vertical Multi Y Skip Logic Employee Video




Foreign Service Specialist









Civil Service










Student Programs










I'm not sure which employee videos I watched










I did not watch any employee videos today A





KFB07766 A Please tell us why you did not watch any employee videos.
I did not see any of these videos
Drop down, select one Single Y Skip Logic Employee_why didn't watch



I had technical issues









I was not interested in watching










Other, please specify B





KFB07767 B Please specify your other reason for not watching any employee videos today.


Text area, no char limit
N Skip Logic OE_Employee Video
KFB07777
The U.S. Dept of State is currently providing information through several social media channels. Please tells us which, if any, you have viewed/contributed to in the last 3 months?
Dept. of State Blog
Checkbox, one-up vertical Multi N
SM interaction



Facebook (Careers In Foreign Affairs page)









Careers in Diplomacy Group on LinkedIn










Following DOScareers on Twitter










Dept. of State YouTube videos






ACQOsl0004544
If the Careers.State site had a mobile version would you access it from your mobile device? ACQOsl0004544A01 Yes A Radio button one up vertical Single Y Skip Logic Mobile Site


ACQOsl0004544A02 No, I don't have a mobile device that allows me to access the web








ACQOsl0004544A03 No, I would not use my mobile device to access the Careers.State website









ACQOsl0004544A04 Not Sure






ACQOsl0004545 A What information would you like to see on the mobile website?


Text area, no char limit
N Skip Logic OE_Mobile
ACQOsl0000821
Please choose your age group:
Under 21
dropdown Single N
Age




21 - 30










31 - 40










41 - 50










Over 50










Prefer not to answer






ACQOsl0000841
Do you qualify for disability benefits?
Yes
dropdown Single N
Disability Benefits




No










Prefer not to answer






ACQOsl0004505
Are you a U.S. Military Veteran? ACQOsl0004505A01 Yes
dropdown Single N
Veteran



ACQOsl0004505A02 No









ACQOsl0004505A03 Prefer not to answer






KFB07778
Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.


Text area, no char limit
N
Improvement

Sheet 15: Custom Qst 4-5-11

Model Instance Name:

red & strike-through: DELETE






Careers.State v2

underlined & italicized: RE-ORDER






MID: F4UZIQQdAYIh0goRocJk1g==
pink: ADDITION






Date: 4/5/2011 blue + -->: REWORDING

















Careers.State v2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
KFB07748
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Frequency



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






KFB07749
How did you find out about this site? (select one) Career Fairs
Radio button, two-up vertical Single Y
Find Out



Diplomats in Residence









Other Department of State Employee









Friends, family, co-workers









Professors, teachers, career counselors









Search engines









USAJobs









College websites (i.e. school sites, NACElink, MonsterTrak)









Recruiters









E-mail









Online banner advertising or job posting (not on Careers.State.gov)









Press (i.e. radio, newspaper, TV)









Talent Network









Other






ACQOsl0000801
What best describes you? High school student
radio button, one-up vertical Single Y
Role



Undergraduate/Associates Degree student









Graduate student (Masters Degree/PhD)









Self-employed









Full time employee, entry level (less than 2 years of professional experience)









Full time employee, mid level (2-5 Years of professional experience)









Full time employee, management level (5+ years of professional experience)









Currently serving in the military









Retired









Veteran









None of the above






KFB07750
What information were you primarily looking for on the site today? Obtain general career information
Drop down, select one Single Y Skip Logic Looking For



Foreign Service Officer information A








Foreign Service Specialist information B








Civil Service employment information C








Student Programs D








Foreign Service Officer Test









Foreign Service Oral Assessment









Iraq Jobs









Just Curious (saw video, advertisement banner, etc.)









None of the above






KFB07751 A What were you looking for within the Foreign Service Officer section? (check all that apply) General information about becoming a Foreign Service Officer
Check box, one up vertical Multi Y Skip Logic FSO



Trying to decide which career track is right for me









I wanted to register/take the Foreign Service Officer test









Take the Oral Assessment









Get information about compensation and benefits









Get information about the Diplomacy Fellows Program









Information about other Foreign Service Officers









Other






KFB07752 B What were you looking for within the Foreign Service Specialist section? (check all that apply) General information about becoming a Foreign Service Specialist
Check box, one up vertical Multi Y Skip Logic FSS



Foreign Service Specialist employment opportunities









Trying to decide which career track is right for me









Determine if I qualify









Get information about compensation and benefits









Information about other Foreign Service Specialists









Other






KFB07753 C What were you looking for within the Civil Service Employment section? (check all that apply) General information about becoming a Civil Service employee
Check box, one up vertical Multi Y Skip Logic Civil Service



Civil Service employment opportunities









Information about career and development training









Determine if I qualify









Get information about compensation and benefits









Information about other Civil Service employees









Other






KFB07754 D What were you looking for within Student Programs? (check all that apply) General information about the Student Programs
Check box, one up vertical Multi Y Skip Logic Student Pgms



Find out which program is right for me









Get information about the Student Career Experience Program (aka Cooperative Education Program)









Get information about the Council of American Ambassadors Fellowship









Get information about the Fascell Fellowship Program









Get information about the Student Temporary Employment program (aka Stay-in-School Program)









Get information about Student Internships









Get information about the Summer Clerical Programs









Get information about the Workforce Recruitment Program









Get information about fellowships specifically for Graduate and Post-Graduates









Looking for Pickering Fellowship information









Looking for Rangel Fellowship information









Look at profiles of students who participated in the Student Programs









Other






KFB07755
Did you find the information you were looking for today? Yes
Drop down, select one Single Y Skip Logic Did you find



No A





KFB07756 A Please tell us what you could not find on the Careers.State.gov site today?

Text area, no char limit
N Skip Logic OE_did not find
ACQOsl0004499
What did you interact with on the Careers.State site today? (select all that apply) Careers.State search tool A,B checkbox, one up vertical Multi Y Skip Logic Site Interaction


Careers.State homepage








Yellow navigation bar (Learn, Work, Engage) C








About Us, Keep Me Informed, Share, or FAQs links









The grey highlights box (Register for the FSOT, Civil Service, Afghanistan Jobs, Iraq Jobs, Diplomats@work)









This is my life trip video rollover









Social media icons (Blog, Facebook, Linked in, Twitter, YouTube, Flickr)









Other








Not sure Not sure






ACQOsl0004500 A Please tell us about your experience with the site's search feature today. (Please select all that apply.) The search feature met my needs today.
checkbox, one up vertical Multi Y Skip Logic Search Experience


I had issues with the basic search process (how to use it, terms to enter).







I had issues with the visual display of the search results (text size, images).









I had issues with the search results I received.









I had issues with sorting, filtering, advanced search, or lack of these options.









I had technical issues with the search feature.









None of these






KFB07760 B Please tell us if there are any features that would have enhanced your experience with the search tool.

Text area, no char limit
N Skip Logic OE_Search
ACQOsl0004501 C Which of the Yellow Navigation Bar links did you choose? (select all that apply) Learn
checkbox, one up vertical Multi Y Skip Logic Yellow Navigation


Work








Engage









Not sure






KFB07761
Please tell us what you experienced while looking for information on the Careers.State.gov site today. (check all that apply). It was not clear where to go to find the information I needed
Checkbox, one-up vertical Multi Y
Site Experience


Links did not take me where I expected







There were too many links to choose from









I often felt lost on the site









The language used on the site was too technical









There was too much text/content to sort through









I did not have enough time to read all of the information









I experienced technical difficulties (e.g. broken links, error messages)









I could not navigate back to previous information









None of the above






ACQOsl0004502
We’d like to gather some feedback on what type of page structure appeals to you. Which of the following would be your preferred presentation style for content and information on the Careers.State site? Pages with mostly text, little to no graphics (see http://careers.state.gov/officer/benefits as an example)
Radio button one up vertical Single N Skip Logic Page Structure



Pages with a mixture of graphics and text (see http://careers.state.gov/officer/selection-process as an example)








Pages with lots of graphics and/or videos (see http://careers.state.gov/officer/employee-experiences as an example)









Not sure









Other, please specify A





ACQOsl0004503 A Please describe your preferred page layout.

Text area < 100 characters
N Skip Logic OE_Page Structure
ACQOsl0004504
Please tell us which, if any, of the forums and blogs you interacted with today on the careers.state.gov website? Did not interact with any forums or blogs
Checkbox, one-up vertical Multi Y
Forums


Not sure







Chose one of the blog links








[email protected] forum









Diplomatic Security Recruitment forum









Medical Specialists Recruitment forum









Information Technology Specialists









Foreign Service Mentors forum









Family Life forum









Veterans forum









Student Programs forum








Disability and Reasonable Accommodations forum









Franklin Fellows forum






KFB07765
Which employee videos did you watch today? Foreign Service Officer
Checkbox, one-up vertical Multi Y Skip Logic Employee Video



Foreign Service Specialist








Civil Service









Student Programs









I'm not sure which employee videos I watched









I did not watch any employee videos today A





KFB07766 A Please tell us why you did not watch any employee videos. I did not see any of these videos
Drop down, select one Single Y Skip Logic Employee_why didn't watch


I had technical issues








I was not interested in watching









Other, please specify B





KFB07767 B Please specify your other reason for not watching any employee videos today.

Text area, no char limit
N Skip Logic OE_Employee Video
KFB07777
The U.S. Dept of State is currently providing information through several social media channels. Please tells us which, if any, you have viewed/contributed to in the last 3 months? Dept. of State Blog
Checkbox, one-up vertical Multi N
SM interaction


Facebook (Careers In Foreign Affairs page)








Careers in Diplomacy Group on LinkedIn









Following DOScareers on Twitter









Dept. of State YouTube videos






ACQOsl0004544
If the Careers.State site had a mobile version would you access it from your mobile device? Yes A Radio button one up vertical Single Y Skip Logic Mobile Site


No, I don't have a mobile device that allows me to access the web








No, I would not use my mobile device to access the Careers.State website









Not Sure






ACQOsl0004545 A What information would you like to see on the mobile website?

Text area, no char limit
N Skip Logic OE_Mobile
ACQOsl0000821
Please choose your age group: Under 21
dropdown Single N
Age



21 - 30









31 - 40









41 - 50









Over 50









Prefer not to answer






ACQOsl0000841
Do you qualify for disability benefits? Yes
dropdown Single N
Disability Benefits



No









Prefer not to answer






ACQOsl0004505
Are you a U.S. Military Veteran? Yes
dropdown Single N
Veteran



No









Prefer not to answer






KFB07778
Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.

Text area, no char limit
N
Improvement


Sheet 16: Custom Qst 4-4-11

Model Instance Name:

red & strike-through: DELETE






Careers.State v2

underlined & italicized: RE-ORDER






MID: F4UZIQQdAYIh0goRocJk1g==
pink: ADDITION






Date: 12/22/2010 blue + -->: REWORDING

















Careers.State v2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
KFB07748
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Frequency



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






KFB07749
How did you find out about this site? (select one) Career Fairs
Radio button, two-up vertical Single Y
Find Out



Diplomats in Residence









Other Department of State Employee









Friends, family, co-workers









Professors, teachers, career counselors









Search engines









USAJobs









College websites (i.e. school sites, NACElink, MonsterTrak)









Recruiters









E-mail









Online banner advertising or job posting (not on Careers.State.gov)









Press (i.e. radio, newspaper, TV)









Talent Network









Other






ACQOsl0000801
What best describes you? High school student
radio button, one-up vertical Single Y
Role



Undergraduate/Associates Degree student









Graduate student (Masters Degree/PhD)









Self-employed









Full time employee, entry level (less than 2 years of professional experience)









Full time employee, mid level (2-5 Years of professional experience)









Full time employee, management level (5+ years of professional experience)









Currently serving in the military









Retired









Veteran









None of the above






KFB07750
What information were you primarily looking for on the site today? Obtain general career information
Drop down, select one Single Y Skip Logic Looking For



Foreign Service Officer information A








Foreign Service Specialist information B








Civil Service employment information C








Student Programs D








Foreign Service Officer Test









Foreign Service Oral Assessment









Iraq Jobs









Just Curious (saw video, advertisement banner, etc.)









None of the above






KFB07751 A What were you looking for within the Foreign Service Officer section? (check all that apply) General information about becoming a Foreign Service Officer
Check box, one up vertical Multi Y Skip Logic FSO



Trying to decide which career track is right for me









I wanted to register/take the Foreign Service Officer test









Take the Oral Assessment









Get information about compensation and benefits









Get information about the Diplomacy Fellows Program









Information about other Foreign Service Officers









Other






KFB07752 B What were you looking for within the Foreign Service Specialist section? (check all that apply) General information about becoming a Foreign Service Specialist
Check box, one up vertical Multi Y Skip Logic FSS



Foreign Service Specialist employment opportunities









Trying to decide which career track is right for me









Determine if I qualify









Get information about compensation and benefits









Information about other Foreign Service Specialists









Other






KFB07753 C What were you looking for within the Civil Service Employment section? (check all that apply) General information about becoming a Civil Service employee
Check box, one up vertical Multi Y Skip Logic Civil Service



Civil Service employment opportunities









Information about career and development training









Determine if I qualify









Get information about compensation and benefits









Information about other Civil Service employees









Other






KFB07754 D What were you looking for within Student Programs? (check all that apply) General information about the Student Programs
Check box, one up vertical Multi Y Skip Logic Student Pgms



Find out which program is right for me









Get information about the Cooperative Education Program --> Student Career Experience Program (aka Cooperative Education Program)









Get information about the Council of American Ambassadors Fellowship









Get information about the Fascell Fellowship Program









Get information about the Stay-in-School Program --> Student Temporary Employment program (aka Stay-in-School Program)









Get information about Student Internships









Get information about the Summer Clerical Programs









Get information about the Workforce Recruitment Program









Get information about fellowships specifically for Graduate and Post-Graduates









Looking for Pickering Fellowship information









Looking for Rangel Fellowship information









Look at profiles of students who participated in the Student Programs









Other






KFB07755
Did you find the information you were looking for today? Yes
Drop down, select one Single Y Skip Logic Did you find



No A





KFB07756 A Please tell us what you could not find on the Careers.State.gov site today?

Text area, no char limit
N Skip Logic OE_did not find
KFB07757
What did you interact with on the Careers.State homepage today? Top navigation (About Us, Keep Me Informed, Share, FAQs)
checkbox, one up vertical Multi Y
Homepage



Search box









Yellow navigation bar (Learn, Work, Engage)









The grey highlights box (Spotlight link, Register for the FSOT, Afghanistan Jobs, Iraq Jobs etc)









This is my life trip video rollover









Bottom navigation (Sitemap, Privacy, Career Resources)









Social media icons (Blog, Facebook, Linked in, Twitter, Youtube, Flickr)









Did not visit the homepage today









Not sure









Other






ACQOsl0004499
What did you interact with on the Careers.State site today? (select all that apply) Careers.State search tool A,B checkbox, one up vertical Multi Y Skip Logic Site Interaction


Careers.State homepage








Yellow navigation bar (Learn, Work, Engage) C








About Us, Keep Me Informed, Share, or FAQs links









The grey highlights box (Register for the FSOT, Civil Service, Afghanistan Jobs, Iraq Jobs, Diplomats@work)









This is my life trip video rollover









About Us, Keep Me Informed, Share, FAQs links









Social media icons (Blog, Facebook, Linked in, Twitter, YouTube, Flickr)









Other








Not sure Not sure






KFB07758
Did you use the Careers.State search tool today? Yes A,B Drop down, select one Single Y Skip Logic Search Usage



No






KFB07759 A Please rate how relevant the search results were to your needs. 1=Not relevant at all
Radio button, scale, no don't know Multi Y Skip Logic Search Relevance



2









3









4









5









6









7









8









9









10=Very relevant






ACQOsl0004500 A Please tell us about your experience with the site's search feature today. (Please select all that apply.) The search feature met my needs today.
checkbox, one up vertical Multi Y Skip Logic Search Experience


I had issues with the basic search process (how to use it, terms to enter).







I had issues with the visual display of the search results (text size, images).









I had issues with the search results I received.









I had issues with sorting, filtering, advanced search, or lack of these options.









I had technical issues with the search feature.









None of these






KFB07760 B Please tell us if there are any features that would have enhanced your experience with the search tool.

Text area, no char limit
N Skip Logic OE_Search
ACQOsl0004501 C Which of the Yellow Navigation Bar links did you choose? (select all that apply) Learn
checkbox, one up vertical Multi Y Skip Logic Yellow Navigation


Work








Engage









Not sure






KFB07761
Please tell us what you experienced while looking for information on the Careers.State.gov site today. (check all that apply). It was not clear where to go to find the information I needed
Checkbox, one-up vertical Multi Y
Site Experience


Links did not take me where I expected







There were too many links to choose from









I often felt lost on the site









The language used on the site was too technical









There was too much text/content to sort through









I did not have enough time to read all of the information









I experienced technical difficulties (e.g. broken links, error messages)









I could not navigate back to previous information









None of the above






ACQOsl0004502
We’d like to gather some feedback on what type of page structure appeals to you. Which of the following would be your preferred presentation style for content and information on the Careers.State site? Pages with mostly text, little to no graphics (see http://careers.state.gov/officer/benefits as an example)
Radio button one up vertical Single N Skip Logic Page Structure



Pages with a mixture of graphics and text (see http://careers.state.gov/officer/selection-process as an example)








Pages with lots of graphics and/or videos (see http://careers.state.gov/officer/employee-experiences as an example)









Not sure









Other, please specify A





ACQOsl0004503 A Please describe your preferred page layout.

Text area < 100 characters
N Skip Logic OE_Page Structure
ACQOsl0004504
Please tell us which, if any, of the forums and blogs you interacted with today on the careers.state.gov website? Did not interact with any forums or blogs
Checkbox, one-up vertical Multi Y
Forums


Not sure







Chose one of the blog links








[email protected] forum









Diplomatic Security Recruitment forum









Medical Specialists Recruitment forum









Franklin Fellows forum









Foreign Service Mentors forum









Family Life forum









Veterans forum









Student Programs forum









Disability and Reasonable Accommodations forum






KFB07765
Which employee videos did you watch today? Foreign Service Officer
Checkbox, one-up vertical Multi Y Skip Logic Employee Video



Foreign Service Specialist








Civil Service









Student Programs









I'm not sure which employee videos I watched









I did not watch any employee videos today A





KFB07766 A Please tell us why you did not watch any employee videos. I did not see any of these videos
Drop down, select one Single Y Skip Logic Employee_why didn't watch


I had technical issues








I was not interested in watching









Other, please specify B





KFB07767 B Please specify your other reason for not watching any employee videos today.

Text area, no char limit
N Skip Logic OE_Employee Video
KFB07777
The U.S. Dept of State is currently providing information through several social media channels. Please tells us which, if any, you have viewed/contributed to in the last 3 months? Dept. of State Blog
Checkbox, one-up vertical Multi N
SM interaction



Facebook (Careers In Foreign Affairs page)









Careers in Diplomacy Group on LinkedIn









Following DOScareers on Twitter









Dept. of State YouTube videos






ACQOsl0000821
Please choose your age group: Under 21
dropdown Single N
Age



21 - 30









31 - 40









41 - 50









Over 50









Prefer not to answer






ACQOsl0000841
Do you qualify for disability benefits? Yes
dropdown Single N
Disability Benefits



No









Prefer not to answer






ACQOsl0004505
Are you a U.S. Military Veteran? Yes
dropdown Single N
Veteran



No









Prefer not to answer






KFB07778
Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.

Text area, no char limit
N
Improvement

Sheet 17: Custom Qst 12-22-10

Model Instance Name:

red & strike-through: DELETE






Careers.State v2

underlined & italicized: RE-ORDER






MID: F4UZIQQdAYIh0goRocJk1g==
pink: ADDITION






Date: 12/22/2010 blue + -->: REWORDING

















Careers.State v2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
KFB07748
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Frequency



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






KFB07749
How did you find out about this site? (select one) Career Fairs
Radio button, two-up vertical Single Y
Find Out



Diplomats in Residence








Other Department of State Employee









Friends, family, co-workers









Professors, teachers, career counselors









Search engines









USAJobs









College websites (i.e. school sites, NACElink, MonsterTrak)









Recruiters









E-mail









Online banner advertising or job posting (not on Careers.State.gov)









Press (i.e. radio, newspaper, TV)









Talent Network









Other






ACQOsl0000801
What best describes you? High school student
radio button, one-up vertical Single Y
Role



Undergraduate/Associates Degree student








Graduate student (Masters Degree/PhD)









Self-employed









Full time employee, entry level (less than 2 years of professional experience)









Full time employee, mid level (2-5 Years of professional experience)









Full time employee, management level (5+ years of professional experience)









Currently serving in the military









Retired









Veteran









None of the above






KFB07750
What information were you primarily looking for on the site today? Obtain general career information
Drop down, select one Single Y Skip Logic Looking For


Foreign Service Officer information A








Foreign Service Specialist information B








Civil Service employment information C








Student Programs D








Foreign Service Officer Test









Foreign Service Oral Assessment









Iraq Jobs









Just Curious (saw video, advertisement banner, etc.)









None of the above






KFB07751 A What were you looking for within the Foreign Service Officer section? (check all that apply) General information about becoming a Foreign Service Officer
Check box, one up vertical Multi Y Skip Logic FSO


Trying to decide which career track is right for me









I wanted to register/take the Foreign Service Officer test









Take the Oral Assessment









Get information about compensation and benefits









Get information about the Diplomacy Fellows Program









Information about other Foreign Service Officers









Other






KFB07752 B What were you looking for within the Foreign Service Specialist section? (check all that apply) General information about becoming a Foreign Service Specialist
Check box, one up vertical Multi Y Skip Logic FSS


Foreign Service Specialist employment opportunities








Trying to decide which career track is right for me









Determine if I qualify









Get information about compensation and benefits









Information about other Foreign Service Specialists









Other






KFB07753 C What were you looking for within the Civil Service Employment section? (check all that apply) General information about becoming a Civil Service employee
Check box, one up vertical Multi Y Skip Logic Civil Service


Civil Service employment opportunities








Information about career and development training








Determine if I qualify








Get information about compensation and benefits








Information about other Civil Service employees









Other






KFB07754 D What were you looking for within Student Programs? (check all that apply) General information about the Student Programs
Check box, one up vertical Multi Y Skip Logic Student Pgms


Find out which program is right for me








Get information about the Cooperative Education Program








Get information about the Council of American Ambassadors Fellowship








Get information about the Fascell Fellowship Program








Get information about the Stay-in-School Program








Get information about Student Internships








Get information about the Summer Clerical Programs








Get information about the Workforce Recruitment Program








Look at profiles of students who participated in the Student Programs









Other






KFB07755
Did you find the information you were looking for today? Yes
Drop down, select one Single Y Skip Logic Did you find



No A





KFB07756 A Please tell us what you could not find on the Careers.State.gov site today?

Text area, no char limit
N Skip Logic OE_did not find
KFB07757
What did you interact with on the Careers.State homepage today? Top navigation bar
checkbox, one up vertical Multi Y
Homepage


Top navigation (About Us, Keep Me Informed, Share, FAQs)








Search box








Yellow navigation bar (Learn, Work, Engage)








The grey highlights box (Spotlight link, Register for the FSOT, Afghanistan Jobs, Iraq Jobs etc)








This is my life trip video rollover








Bottom navigation (Sitemap, Privacy, Career Resources)








Social media icons (Blog, Facebook, Linked in, Twitter, Youtube, Flickr)








The "Help Me Get Started" dropdowns









Vertical career option links on the right









Did not visit the homepage today









Not sure









Other






KFB07758
Did you use the Careers.State search tool today? Yes A,B Drop down, select one Single Y Skip Logic Search Usage



No






KFB07759 A Please rate how relevant the search results were to your needs. 1=Not relevant at all
Radio button, scale, no don't know Multi Y Skip Logic Search Relevance


2








3








4








5








6








7








8









9









10=Very relevant






KFB07760 B Please tell us if there are any features that would have enhanced your experience with the search tool.

Text area, no char limit
N Skip Logic OE_Search
KFB07761
Please tell us what you experienced while looking for information on the Careers.State.gov site today. (check all that apply). It was not clear where to go to find the information I needed
Checkbox, one-up vertical Multi Y
Site Experience


Links did not take me where I expected








There were too many links to choose from








I often felt lost on the site








The language used on the site was too technical








There was too much text/content to sort through








I did not have enough time to read all of the information









I experienced technical difficulties (e.g. broken links, error messages)









I could not navigate back to previous information









None of the above






KFB07765
Which employee videos did you watch today? Foreign Service Officer
Checkbox, one-up vertical Multi Y Skip Logic Employee Video


Foreign Service Specialist








Civil Service








Student Programs








I'm not sure which employee videos I watched








I did not watch any employee videos today A





KFB07766 A Please tell us why you did not watch any employee videos. I did not see any of these videos
Drop down, select one Single Y Skip Logic Employee_why didn't watch


I had technical issues









I was not interested in watching









Other, please specify B





KFB07767 B Please specify your other reason for not watching any employee videos today.

Text area, no char limit
N Skip Logic OE_Employee Video
KFB07768
How would you rate your familiarity with social media on the web?
Bookmark or tag website (i.e. Digg or Del.icio.us)
View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Tag



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07769
Online social networks (i.e. Facebook, LinkedIn) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Social Networks



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07770
Comments, ratings, or reviews (i.e. Epinions) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Comments



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07771
Blogs or wikis View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Blogs



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07772
Vodcasts or videos on the web (i.e. YouTube) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Videos



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07773
RSS feeds/Listservs View and contribute often
Dropdown (Select-one) Single N Multiple List SM_RSS



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07774
Microblog (i.e. Twitter) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Micro



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07775
How would you most like to interact with this site? (Please select all that apply) Through discussion boards with recruiters or a DIR
Checkbox, one-up vertical Multi N OPS Group SM_Preferred


Through discussion boards with current employees/interns









Live chats/webinars/discussions on the Careers.State.gov site









In social networks









Watching Vodcasts or video









Receiving newsletters/email updates









Subscribing to RSS feeds









Tag pages









Reading blogs









Adding a widget or gadget to my personalized page









Following a microblog









Other (please specify) A





KFB07776 A Other social media interaction

Text field, <100 char Single N OPS Group OE_Preferred SM
KFB07777
The U.S. Dept of State is currently providing information through several social media channels. Please tells us which, if any, you have viewed/contributed to in the last 3 months? Dept. of State Blog
Checkbox, one-up vertical Multi N
SM interaction


Facebook (Careers In Foreign Affairs page)








Careers in Diplomacy Group on LinkedIn








Following DOScareers on Twitter








Dept. of State YouTube videos






ACQOsl0000821
Please choose your age group: Under 21
dropdown Single N
Age


21 - 30








31 - 40








41 - 50








Over 50








Prefer not to answer






ACQOsl0000841
Do you qualify for disability benefits? Yes
dropdown Single N
Disability Benefits


No







Prefer not to answer






KFB07778
Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.

Text area, no char limit
N
Improvement

Sheet 18: Custom Qst (4-30-10)

Model Instance Name:

red & strike-through: DELETE






Careers.State v2

underlined & italicized: RE-ORDER






MID: F4UZIQQdAYIh0goRocJk1g==
pink: ADDITION






Date: 4/30/2010 blue + -->: REWORDING

















Careers.State v2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
KFB07748
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Frequency



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






KFB07749
How did you find out about this site? (select one) Career Fairs
Radio button, two-up vertical Single Y
Find Out



Diplomats in Residence








Other Department of State Employee









Friends, family, co-workers









Professors, teachers, career counselors









Search engines









USAJobs









College websites (i.e. school sites, NACElink, MonsterTrak)









Recruiters









E-mail









Online banner advertising or job posting (not on Careers.State.gov)









Press (i.e. radio, newspaper, TV)









Talent Network









Other






ACQOsl0000801
What best describes you? High school student
radio button, one-up vertical Single Y
Role



Undergraduate/Associates Degree student








Graduate student (Masters Degree/PhD)









Self-employed









Full time employee, entry level (less than 2 years of professional experience)









Full time employee, mid level (2-5 Years of professional experience)









Full time employee, management level (5+ years of professional experience)









Currently serving in the military









Retired









Veteran









None of the above






KFB07750
What information were you primarily looking for on the site today? Obtain general career information
Drop down, select one Single Y Skip Logic Looking For


Foreign Service Officer information A








Foreign Service Specialist information B








Civil Service employment information C








Student Programs D








Foreign Service Officer Test









Foreign Service Oral Assessment









Iraq Jobs









Just Curious (saw video, advertisement banner, etc.)









None of the above






KFB07751 A What were you looking for within the Foreign Service Officer section? (check all that apply) General information about becoming a Foreign Service Officer
Check box, one up vertical Multi Y Skip Logic FSO


Trying to decide which career track is right for me









I wanted to register/take the Foreign Service Officer test









Take the Oral Assessment









Get information about compensation and benefits









Get information about the Diplomacy Fellows Program









Information about other Foreign Service Officers









Other






KFB07752 B What were you looking for within the Foreign Service Specialist section? (check all that apply) General information about becoming a Foreign Service Specialist
Check box, one up vertical Multi Y Skip Logic FSS


Foreign Service Specialist employment opportunities








Trying to decide which career track is right for me









Determine if I qualify









Get information about compensation and benefits









Information about other Foreign Service Specialists









Other






KFB07753 C What were you looking for within the Civil Service Employment section? (check all that apply) General information about becoming a Civil Service employee
Check box, one up vertical Multi Y Skip Logic Civil Service


Civil Service employment opportunities








Information about career and development training








Determine if I qualify








Get information about compensation and benefits








Information about other Civil Service employees









Other






KFB07754 D What were you looking for within Student Programs? (check all that apply) General information about the Student Programs
Check box, one up vertical Multi Y Skip Logic Student Pgms


Find out which program is right for me








Get information about the Cooperative Education Program








Get information about the Council of American Ambassadors Fellowship








Get information about the Fascell Fellowship Program








Get information about the Stay-in-School Program








Get information about Student Internships








Get information about the Summer Clerical Programs








Get information about the Workforce Recruitment Program








Look at profiles of students who participated in the Student Programs









Other






KFB07755
Did you find the information you were looking for today? Yes
Drop down, select one Single Y Skip Logic Did you find



No A





KFB07756 A Please tell us what you could not find on the Careers.State.gov site today?

Text area, no char limit
N Skip Logic OE_did not find
KFB07757
What did you interact with on the Careers.State homepage today? Top navigation bar
checkbox, one up vertical Multi Y
Homepage


The "Help Me Get Started" dropdowns









Vertical career option links on the right









Did not visit the homepage today









Not sure









Other






KFB07758
Did you use the Careers.State search tool today? Yes A,B Drop down, select one Single Y Skip Logic Search Usage



No






KFB07759 A Please rate how relevant the search results were to your needs. 1=Not relevant at all
Radio button, scale, no don't know Multi Y Skip Logic Search Relevance


2








3








4








5








6








7








8









9









10=Very relevant






KFB07760 B Please tell us if there are any features that would have enhanced your experience with the search tool.

Text area, no char limit
N Skip Logic OE_Search
KFB07761
Please tell us what you experienced while looking for information on the Careers.State.gov site today. (check all that apply). It was not clear where to go to find the information I needed
Checkbox, one-up vertical Multi Y
Site Experience


Links did not take me where I expected








There were too many links to choose from








I often felt lost on the site








The language used on the site was too technical








There was too much text/content to sort through








I did not have enough time to read all of the information









I experienced technical difficulties (e.g. broken links, error messages)









I could not navigate back to previous information









None of the above






KFB07762
Did you watch Secretary Clinton's popup video on the homepage? Yes
Drop down, select one Single Y Skip Logic Clinton Video


No A





KFB07763 A Please tell us why you did not watch Secretary Clinton's video. I did not see this video
Drop down, select one Single Y Skip Logic Clinton_why didn't watch


Video did not pop-up








I had technical issues









I was not interested in watching it









Other, please specify B





KFB07764 B Please specify your other reason for not watching Secretary Clinton's video.

Text area, no char limit
N Skip Logic OE_Clinton Video
KFB07765
Which employee videos did you watch today? Foreign Service Officer
Checkbox, one-up vertical Multi Y Skip Logic Employee Video


Foreign Service Specialist








Civil Service








Student Programs








I'm not sure which employee videos I watched








I did not watch any employee videos today A





KFB07766 A Please tell us why you did not watch any employee videos. I did not see any of these videos
Drop down, select one Single Y Skip Logic Employee_why didn't watch


I had technical issues









I was not interested in watching









Other, please specify B





KFB07767 B Please specify your other reason for not watching any employee videos today.

Text area, no char limit
N Skip Logic OE_Employee Video
KFB07768
How would you rate your familiarity with social media on the web?
Bookmark or tag website (i.e. Digg or Del.icio.us)
View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Tag



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07769
Online social networks (i.e. Facebook, LinkedIn) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Social Networks



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07770
Comments, ratings, or reviews (i.e. Epinions) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Comments



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07771
Blogs or wikis View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Blogs



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07772
Vodcasts or videos on the web (i.e. YouTube) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Videos



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07773
RSS feeds/Listservs View and contribute often
Dropdown (Select-one) Single N Multiple List SM_RSS



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07774
Microblog (i.e. Twitter) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Micro



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07775
How would you most like to interact with this site? (Please select all that apply) Through discussion boards with recruiters or a DIR
Checkbox, one-up vertical Multi N OPS Group SM_Preferred


Through discussion boards with current employees/interns









Live chats/webinars/discussions on the Careers.State.gov site









In social networks









Watching Vodcasts or video









Receiving newsletters/email updates









Subscribing to RSS feeds









Tag pages









Reading blogs









Adding a widget or gadget to my personalized page









Following a microblog









Other (please specify) A





KFB07776 A Other social media interaction

Text field, <100 char Single N OPS Group OE_Preferred SM
KFB07777
The U.S. Dept of State is currently providing information through several social media channels. Please tells us which, if any, you have viewed/contributed to in the last 3 months? Dept. of State Blog
Checkbox, one-up vertical Multi N
SM interaction


Facebook (Careers In Foreign Affairs page)








Careers in Diplomacy Group on LinkedIn








Following DOScareers on Twitter








Dept. of State YouTube videos






ACQOsl0000821
Please choose your age group: Under 21
dropdown Single N
Age


21 - 30








31 - 40








41 - 50








Over 50








Prefer not to answer






ACQOsl0000841
Do you qualify for disability benefits? Yes
dropdown Single N
Disability Benefits


No







Prefer not to answer






KFB07778
Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.

Text area, no char limit
N
Improvement

Sheet 19: Custom Qst (4-22-10)

Model Instance Name:

red & strike-through: DELETE






Careers.State v2

underlined & italicized: RE-ORDER






MID: F4UZIQQdAYIh0goRocJk1g==
pink: ADDITION






Date: 4/22/2010 blue + -->: REWORDING

















Careers.State v2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
KFB07748
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Frequency



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






KFB07749
How did you find out about this site? (select one) Career Fairs
Radio button, two-up vertical Single Y
Find Out



Diplomats in Residence








Other Department of State Employee









Friends, family, co-workers









Professors, teachers, career counselors









Search engines









USAJobs









College websites (i.e. school sites, NACElink, MonsterTrak)









Recruiters









E-mail









Online banner advertising or job posting (not on Careers.State.gov)









Press (i.e. radio, newspaper, TV)









Talent Network









Other






ACQOsl0000801
What best describes you? High school student
radio button, one-up vertical Single Y
Role



Undergraduate/Associates Degree student








Graduate student (Masters Degree/PhD)









Self-employed









Full time employee, entry level (less than 2 years of professional experience)









Full time employee, mid level (2-5 Years of professional experience)









Full time employee, management level (5+ years of professional experience)









Currently serving in the military









Retired









Veteran









None of the above






KFB07750
What information were you primarily looking for on the site today? Obtain general career information
Drop down, select one Single Y Skip Logic Looking For


Foreign Service Officer information A








Foreign Service Specialist information B








Civil Service employment information C








Student Programs D








Foreign Service Officer Test









Foreign Service Oral Assessment









Iraq Jobs









Just Curious (saw video, advertisement banner, etc.)









None of the above






KFB07751 A What were you looking for within the Foreign Service Officer section? (check all that apply) General information about becoming a Foreign Service Officer
Check box, one up vertical Multi Y Skip Logic FSO


Trying to decide which career track is right for me









I wanted to register/take the Foreign Service Officer test









Take the Oral Assessment









Get information about compensation and benefits









Get information about the Diplomacy Fellows Program









Information about other Foreign Service Officers









Other






KFB07752 B What were you looking for within the Foreign Service Specialist section? (check all that apply) General information about becoming a Foreign Service Specialist
Check box, one up vertical Multi Y Skip Logic FSS


Trying to decide which career track is right for me









Determine if I qualify









Get information about compensation and benefits









Information about other Foreign Service Specialists









Other






KFB07753 C What were you looking for within the Civil Service Employment section? (check all that apply) General information about becoming a Civil Service employee
Check box, one up vertical Multi Y Skip Logic Civil Service


Civil Service employment opportunities








Information about career and development training








Determine if I qualify








Get information about compensation and benefits








Information about other Civil Service employees









Other






KFB07754 D What were you looking for within Student Programs? (check all that apply) General information about the Student Programs
Check box, one up vertical Multi Y Skip Logic Student Pgms


Find out which program is right for me








Get information about the Cooperative Education Program








Get information about the Council of American Ambassadors Fellowship








Get information about the Fascell Fellowship Program








Get information about the Stay-in-School Program








Get information about Student Internships








Get information about the Summer Clerical Programs








Get information about the Workforce Recruitment Program








Look at profiles of students who participated in the Student Programs









Other






KFB07755
Did you find the information you were looking for today? Yes
Drop down, select one Single Y Skip Logic Did you find



No A





KFB07756 A Please tell us what you could not find on the Careers.State.gov site today?

Text area, no char limit
N Skip Logic OE_did not find
KFB07757
What did you interact with on the Careers.State homepage today? Top navigation bar
checkbox, one up vertical Multi Y
Homepage


The "Help Me Get Started" dropdowns









Vertical career option links on the right









Did not visit the homepage today









Not sure









Other






KFB07758
Did you use the Careers.State search tool today? Yes A,B Drop down, select one Single Y Skip Logic Search Usage



No






KFB07759 A Please rate how relevant the search results were to your needs. 1=Not relevant at all
Radio button, scale, no don't know Multi Y Skip Logic Search Relevance


2








3








4








5








6








7








8









9









10=Very relevant






KFB07760 B Please tell us if there are any features that would have enhanced your experience with the search tool.

Text area, no char limit
N Skip Logic OE_Search
KFB07761
Please tell us what you experienced while looking for information on the Careers.State.gov site today. (check all that apply). It was not clear where to go to find the information I needed
Checkbox, one-up vertical Multi Y
Site Experience


Links did not take me where I expected








There were too many links to choose from








I often felt lost on the site








The language used on the site was too technical








There was too much text/content to sort through








I did not have enough time to read all of the information









I experienced technical difficulties (e.g. broken links, error messages)









I could not navigate back to previous information









None of the above






KFB07762
Did you watch Secretary Clinton's popup video on the homepage? Yes
Drop down, select one Single Y Skip Logic Clinton Video


No A





KFB07763 A Please tell us why you did not watch Secretary Clinton's video. I did not see this video
Drop down, select one Single Y Skip Logic Clinton_why didn't watch


Video did not pop-up








I had technical issues









I was not interested in watching it









Other, please specify B





KFB07764 B Please specify your other reason for not watching Secretary Clinton's video.

Text area, no char limit
N Skip Logic OE_Clinton Video
KFB07765
Which employee videos did you watch today? Foreign Service Officer
Checkbox, one-up vertical Multi Y Skip Logic Employee Video


Foreign Service Specialist








Civil Service








Student Programs








I'm not sure which employee videos I watched








I did not watch any employee videos today A





KFB07766 A Please tell us why you did not watch any employee videos. I did not see any of these videos
Drop down, select one Single Y Skip Logic Employee_why didn't watch


I had technical issues









I was not interested in watching









Other, please specify B





KFB07767 B Please specify your other reason for not watching any employee videos today.

Text area, no char limit
N Skip Logic OE_Employee Video
KFB07768
How would you rate your familiarity with social media on the web?
Bookmark or tag website (i.e. Digg or Del.icio.us)
View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Tag



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07769
Online social networks (i.e. FaceBook --> Facebook, LinkedIn) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Social Networks



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07770
Comments, ratings, or reviews (i.e. Epinions) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Comments



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07771
Blogs or wikis View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Blogs



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07772
Vodcasts or videos on the web (i.e. YouTube) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Videos



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07773
RSS feeds/Listservs View and contribute often
Dropdown (Select-one) Single N Multiple List SM_RSS



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07774
Microblog (i.e. Twitter) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Micro



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07775
How would you most like to interact with this site? (Please select all that apply) Through discussion boards with recruiters or a DIR
Checkbox, one-up vertical Multi N OPS Group SM_Preferred


Through discussion boards with current employees/interns









Live chats/webinars/discussions on the Careers.State.gov site









In social networks









Watching Vodcasts or video









Receiving newsletters/email updates









Subscribing to RSS feeds









Tag pages









Reading blogs









Adding a widget or gadget to my personalized page









Following a microblog









Other (please specify) A





KFB07776 A Other social media interaction

Text field, <100 char Single N OPS Group OE_Preferred SM
KFB07777
The U.S. Dept of State is currently providing information through several social media channels. Please tells us which, if any, you have viewed/contributed to in the last 3 months? Dept. of State Blog
Checkbox, one-up vertical Multi N
SM interaction


Facebook (Careers In Foreign Affairs page)








Careers in Diplomacy Group on LinkedIn








Following DOScareers on Twitter








Dept. of State YouTube videos






ACQOsl0000821
Please choose your age group: Under 21
dropdown Single N
Age


21 - 30








31 - 40








41 - 50








Over 50








Prefer not to answer






ACQOsl0000841
Do you qualify for disability benefits? Yes
dropdown Single N
Disability Benefits


No







Prefer not to answer






KFB07778
Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.

Text area, no char limit
N
Improvement












Sheet 20: Custom Qst (3-30-10)

Model Instance Name:

red & strike-through: DELETE






Careers.State v2

underlined & italicized: RE-ORDER






MID: F4UZIQQdAYIh0goRocJk1g==
pink: ADDITION






Date: 3/2/2010 blue + -->: REWORDING

















Careers.State v2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
KFB07748
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Frequency



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






KFB07749
How did you find out about this site? (select one) Career Fairs
Radio button, two-up vertical Single Y
Find Out



Diplomats in Residence








Other Department of State Employee









Friends, family, co-workers









Professors, teachers, career counselors









Search engines









USAJobs









College websites (i.e. school sites, NACElink, MonsterTrak)









Recruiters









E-mail









Online banner advertising or job posting (not on Careers.State.gov)









Press (i.e. radio, newspaper, TV)









Talent Network









Other






ACQOsl0000801
What best describes you? High school student
radio button, one-up vertical Single Y
Role



Undergraduate/Associates Degree student








Graduate student (Masters Degree/PhD)









Self-employed









Full time employee, entry level (less than 2 years of professional experience)









Full time employee, mid level (2-5 Years of professional experience)









Full time employee, management level (5+ years of professional experience)









Currently serving in the military









Retired









Veteran









None of the above






KFB07750
What information were you primarily looking for on the site today? Obtain general career information
Drop down, select one Single Y Skip Logic Looking For


Foreign Service Officer information A








Foreign Service Specialist information B








Civil Service employment information C








Student Programs D








Foreign Service Officer Test









Foreign Service Oral Assessment









Iraq Jobs









Just Curious (saw video, advertisement banner, etc.)









None of the above






KFB07751 A What were you looking for within the Foreign Service Officer section? (check all that apply) General information about becoming a Foreign Service Officer
Check box, one up vertical Multi Y Skip Logic FSO


Trying to decide which career track is right for me









I wanted to register/take the Foreign Service Officer test









Take the Oral Assessment









Get information about compensation and benefits









Get information about the Diplomacy Fellows Program









Information about other Foreign Service Officers









Other






KFB07752 B What were you looking for within the Foreign Service Specialist section? (check all that apply) General information about becoming a Foreign Service Specialist
Check box, one up vertical Multi Y Skip Logic FSS


Trying to decide which career track is right for me









Determine if I qualify









Get information about compensation and benefits









Information about other Foreign Service Specialists









Other






KFB07753 C What were you looking for within the Civil Service Employment section? (check all that apply) General information about becoming a Civil Service employee
Check box, one up vertical Multi Y Skip Logic Civil Service


Civil Service employment opportunities








Information about career and development training








Determine if I qualify








Get information about compensation and benefits








Information about other Civil Service employees









Other






KFB07754 D What were you looking for within Student Programs? (check all that apply) General information about the Student Programs
Check box, one up vertical Multi Y Skip Logic Student Pgms


Find out which program is right for me








Get information about the Cooperative Education Program








Get information about the Council of American Ambassadors Fellowship








Get information about the Fascell Fellowship Program








Get information about the Stay-in-School Program








Get information about Student Internships








Get information about the Summer Clerical Programs








Get information about the Workforce Recruitment Program








Look at profiles of students who participated in the Student Programs









Other






KFB07755
Did you find the information you were looking for today? Yes
Drop down, select one Single Y Skip Logic Did you find



No A





KFB07756 A Please tell us what you could not find on the Careers.State.gov site today?

Text area, no char limit
N Skip Logic OE_did not find
KFB07757
What did you interact with on the Careers.State homepage today? Top navigation bar
checkbox, one up vertical Multi Y
Homepage


The "Help Me Get Started" dropdowns









Vertical career option links on the right









Did not visit the homepage today









Not sure









Other






KFB07758
Did you use the Careers.State search tool today? Yes A,B Drop down, select one Single Y Skip Logic Search Usage



No






KFB07759 A Please rate how relevant the search results were to your needs. 1=Not relevant at all
Radio button, scale, no don't know Multi Y Skip Logic Search Relevance


2








3








4








5








6








7








8









9









10=Very relevant






KFB07760 B Please tell us if there are any features that would have enhanced your experience with the search tool.

Text area, no char limit
N Skip Logic OE_Search
KFB07761
Please tell us what you experienced while looking for information on the Careers.State.gov site today. (check all that apply). It was not clear where to go to find the information I needed
Checkbox, one-up vertical Multi Y
Site Experience


Links did not take me where I expected








There were too many links to choose from








I often felt lost on the site








The language used on the site was too technical








There was too much text/content to sort through








I did not have enough time to read all of the information









I experienced technical difficulties (e.g. broken links, error messages)









I could not navigate back to previous information









None of the above






KFB07762
Did you watch Secretary Clinton's popup video on the homepage? Yes
Drop down, select one Single Y Skip Logic Clinton Video


No A





KFB07763 A Please tell us why you did not watch Secretary Clinton's video. I did not see this video
Drop down, select one Single Y Skip Logic Clinton_why didn't watch


Video did not pop-up








I had technical issues









I was not interested in watching it









Other, please specify B





KFB07764 B Please specify your other reason for not watching Secretary Clinton's video.

Text area, no char limit
N Skip Logic OE_Clinton Video
KFB07765
Which employee videos did you watch today? Foreign Service Officer
Checkbox, one-up vertical Multi Y Skip Logic Employee Video


Foreign Service Specialist








Civil Service








Student Programs








I'm not sure which employee videos I watched








I did not watch any employee videos today A





KFB07766 A Please tell us why you did not watch any employee videos. I did not see any of these videos
Drop down, select one Single Y Skip Logic Employee_why didn't watch


I had technical issues









I was not interested in watching









Other, please specify B





KFB07767 B Please specify your other reason for not watching any employee videos today.

Text area, no char limit
N Skip Logic OE_Employee Video
KFB07768
How would you rate your familiarity with social media on the web?
Bookmark or tag website (i.e. Digg or Del.icio.us)
View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Tag



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07769
Online social networks (i.e. FaceBook, LinkedIn) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Social Networks



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07770
Comments, ratings, or reviews (i.e. Epinions) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Comments



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07771
Blogs or wikis View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Blogs



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07772
Vodcasts or videos on the web (i.e. YouTube) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Videos



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07773
RSS feeds/Listservs View and contribute often
Dropdown (Select-one) Single N Multiple List SM_RSS



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07774
Microblog (i.e. Twitter) View and contribute often
Dropdown (Select-one) Single N Multiple List SM_Micro



View often and contribute occasionally









View often but don’t contribute









View and contribute occasionally









View occasionally but don’t contribute









No familiarity






KFB07775
How would you most like to interact with this site? (Please select all that apply) Through discussion boards with recruiters or a DIR
Checkbox, one-up vertical Multi N OPS Group SM_Preferred


Through discussion boards with current employees/interns









Live chats/webinars/discussions on the Careers.State.gov site









In social networks









Watching Vodcasts or video









Receiving newsletters/email updates









Subscribing to RSS feeds









Tag pages









Reading blogs









Adding a widget or gadget to my personalized page









Following a microblog









Other (please specify) A





KFB07776 A Other social media interaction

Text field, <100 char Single N OPS Group OE_Preferred SM
KFB07777
The U.S. Dept of State is currently providing information through several social media channels. Please tells us which, if any, you have viewed/contributed to in the last 3 months? Dept. of State Blog
Checkbox, one-up vertical Multi N
SM interaction


Facebook (Careers In Foreign Affairs page)








Careers in Diplomacy Group on LinkedIn








Following DOScareers on Twitter








Dept. of State YouTube videos






ACQOsl0000821
Please choose your age group: Under 21
dropdown Single N
Age


21 - 30








31 - 40








41 - 50








Over 50








Prefer not to answer






ACQOsl0000841
Do you qualify for disability benefits? Yes
dropdown Single N
Disability Benefits


No







Prefer not to answer






KFB07778
Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.

Text area, no char limit
N
Improvement











File Typeapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File Modified0000-00-00
File Created0000-00-00

© 2024 OMB.report | Privacy Policy