Form 1120 2014 875 NHWIC Girlshealth

E-Government Website Customer Satisfaction Surveys

2014 875 NHWIC Girlshealth.xlsx

2014 875 NHWIC Girlshealth

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Current Model Qsts
Current Custom Qsts
Custom Qsts (1-8-14)


Sheet 1: Current Model Qsts

Model Instance Name:








Girls Health V2








MID:
5RhJk5lpgxotMIk9FEJ9IQ4C





Partitioned (Y/N)? Y








FPI Included(Y/N)?N








NOTE: All non-partitioned surveys will NOT be imputed and the elements will be rotated as a default unless otherwise specified and approved by Research.





Date: 10-24-2013
Fill In Date





Girls Health V2
Model questions utilize the ACSI methodology to determine scores and impacts


ELEMENTS (drivers of satisfaction)

CUSTOMER SATISFACTION

FUTURE BEHAVIORS FPI

MQ Label

MQ Label

MQ Label
Y?


Site Information (1=Poor, 10=Excellent, Don't Know)

Satisfaction

Return (1=Very Unlikely, 10=Very Likely)

Site Information - Thoroughness Please rate the thoroughness of information provided on this site.
Satisfaction - Overall What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)

Return How likely are you to return to this site?

Site Information - Understandable Please rate how understandable this site’s information is.
Satisfaction - Expectations How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)


Recommend (1=Very Unlikely, 10=Very Likely)

Site Information - Answers Please rate how well the site’s information provides answers to your questions.
Satisfaction - Ideal How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)

Recommend How likely are you to say good things about this website in the next 30 days?


Site Performance (1=Poor, 10=Excellent, Don't Know)




Primary Resource (1=Very Unlikely, 10=Very Likely)

Site Performance - Loading Please rate how quickly pages load on this site.



Primary Resource How likely are you to use this website more than other websites for health information about girls in the next 30 days?

Site Performance - Consistency Please rate the consistency of speed from page to page on this site.




Visit Social Presence (1=Very Unlikely, 10=Very Likely)

Site Performance - Errors Please rate the ability to load pages without getting error messages on this site.



Visit Social Presence How likely are you to visit this agency's Facebook presence in the next 30 days?


Functionality (1=Poor, 10=Excellent, Don't Know)







Functionality - Usefulness Please rate the usefulness of the features provided on this site (Quizzes, Spotlight On, Free Stuff, Create a Journal).







Functionality - Convenient Please rate the convenient placement of the features on this site (Quizzes, Spotlight On, Free Stuff, Create a Journal).




Functionality - Variety Please rate the variety of features on this site (Quizzes, Spotlight On, Free Stuff, Create a Journal).




Look and Feel (1=Poor, 10=Excellent, Don't Know)



Look and Feel - Appeal Please rate the visual appeal of this site.



Look and Feel - Balance Please rate the balance of graphics and text on this site.







Look and Feel - Readability Please rate the readability of the pages on this site.








Navigation (1=Poor, 10=Excellent, Don't Know)







Navigation - Organized Please rate how well the site is organized.







Navigation - Options Please rate the options available for navigating this site.







Navigation - Layout Please rate how well the site layout helps you find what you are looking for.




















































































































































Sheet 2: Current Custom Qsts

#REF!

red & strike-through: DELETE










#REF!

underlined & italicized: RE-ORDER










#REF!

pink: ADDITION










Date: 3/1/2008 blue + -->: REWORDING

























#REF!




QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label




MHM0583
How often do you visit this site? Daily or almost daily
Drop down, select one Single Y
Frequency of Visit







Two to three times a week













About once a week













Two to three times a month













About once a month













Once every two or three months













Every 6 months or less













First time










MHM0585
What were you mostly looking for on this website? Learn about general girls’ health and the body
Radio button, one-up vertical S Y Randomize Reason for visit







Learn about fitness and nutrition













Learn about relationships













Learn about drugs, alcohol, and smoking













Games/quizzes/activities













Health terms glossary













Girls’ health publications to order or download and print













Just browsing/nothing specific













Other



Anchor Answer Choice





MHM0586
Did you find the information you were looking for today? Yes
Drop down, select one S Y Skip Logic Group* Found Info







Kind of/partially A












Not yet/still looking A












No A












I wasn't looking for anything in particular / I'm just browsing 










MHM0587 A In which topic areas did you have difficulty finding information? Menstrual cycle/period
Checkbox, one-up vertical M Y Skip Logic Group* Search Difficulty







Bullying













Body/body changes













Fitness/exercise



Randomize








Drugs, Alcohol and smoking













Friend relationships













Dating relationships













Puberty













Depression













Nutrition













Teen Survival Guide













Your Feelings













Safety













Illness and disability













Your Future













Environmental health













Topics/resources for educators













Topics/resources for parents/caregiver













Other



Anchor Answer Choice





MHM0588
If you have a question about health, where do you usually get your information? Parent
Radio button, one-up vertical S Y
Health Information Source







Teacher













School Counselor













Books



Randomize








Brochures













Friends and relatives













Doctor













Internet













Magazines













Newspapers













Professional journals













Television













Other



Anchor Answer Choice





MHM0584
Which of the following best describes you? Student 10 years old and under A, B Radio button, one-up vertical S Y Skip Logic Group* Age







Student 11 to 13 years old A, B












Student 14 to 16 years old A, B












Young adult 17 to 19 years old A, B












Young adult 20 years and older A, B












Parent/caregiver C, D












Teacher/educator C, D












Other C, D









MHM0589 A What do you like most about the site? Colors
Checkbox, one-up vertical M Y Skip Logic Group* Like Most







Useful information













Topics













Gives you facts that you need



Randomize








Dedicated to girls













Range of health information













The look and feel














Appropriate for girls my age













Other



Anchor Answer Choice





MHM0590 B What do you like least about the site? Colors
Checkbox, one-up vertical M Y Skip Logic Group* Like Least







Does not give you useful information



Randomize








Topics













Does not give you facts that you need













Dedicated to girls













Range of health information













The look and feel













Not appropriate for girls my age













Other



Anchor Answer Choice





MAD0046565 C What do you like most about the site? Colors
Checkbox, one-up vertical M Y Skip Logic Group* Like Most_Non-Girl







Useful information













Topics













Gives you facts that you need



Randomize








Dedicated to girls













Range of health information













The look and feel













Appropriate for girls I care for or work with













Other



Anchor Answer Choice





MAD0046564 D What do you like least about the site? Colors
Checkbox, one-up vertical M Y Skip Logic Group* Like Least_Non-Girl







Does not give you useful information



Randomize








Topics













Does not give you facts that you need













Dedicated to girls













Range of health information













The look and feel













Not appropriate for girls I care for or work with













Other



Anchor Answer Choice





MAD0046566
What would you like to see more of on the site? Quizzes
Checkbox, one-up vertical M Y Randomize More Site Features







Videos













Games













Connection with social media













Downloadable apps













Printable handouts













Polls/surveys













Message boards/forums













Other



Anchor Answer Choice






Sheet 3: Custom Qsts (1-8-14)

#REF!

red & strike-through: DELETE












#REF!

underlined & italicized: RE-ORDER












#REF!

pink: ADDITION












Date: 3/1/2008 blue + -->: REWORDING





























#REF!






QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label






MHM0583
How often do you visit this site? Daily or almost daily
Drop down, select one Single Y
Frequency of Visit









Two to three times a week















About once a week















Two to three times a month















About once a month















Once every two or three months















Every 6 months or less















First time












MHM0585
What were you mostly looking for on this website? Learn about general girls’ health and the body
Radio button, one-up vertical S Y Randomize Reason for visit









Learn about fitness and nutrition















Learn about relationships















Learn about drugs, alcohol, and smoking















Games/quizzes/activities















Health terms glossary















Girls’ health publications to order or download and print















Just browsing/nothing specific















Other



Anchor Answer Choice







MHM0586
Did you find the information you were looking for today? Yes
Drop down, select one S Y Skip Logic Group* Found Info









Kind of/partially A














Not yet/still looking A














No A














I wasn't looking for anything in particular / I'm just browsing 












MHM0587 A In which topic areas did you have difficulty finding information? Menstrual cycle/period
Checkbox, one-up vertical M Y Skip Logic Group* Search Difficulty









Bullying















Body/body changes















Fitness/exercise



Randomize










Drugs, Alcohol and smoking















Friend relationships















Dating relationships















Puberty















Depression















Nutrition















Teen Survival Guide















Your Feelings















Safety















Illness and disability















Your Future















Environmental health















Topics/resources for educators















Topics/resources for parents/caregiver















Other



Anchor Answer Choice







MHM0588
If you have a question about health, where do you usually get your information? Parent
Radio button, one-up vertical S Y
Health Information Source









Teacher















School Counselor















Books



Randomize










Brochures















Friends and relatives















Doctor















Internet















Magazines















Newspapers















Professional journals















Television















Other



Anchor Answer Choice







MHM0584
Which of the following best describes you? Student 10 years old and under A, B Radio button, one-up vertical S Y Skip Logic Group* Age









Student 11 to 13 years old A, B














Student 14 to 16 years old A, B














Young adult 17 to 19 years old A, B














Young adult 20 years and older A, B














Parent/caregiver C, D














Teacher/educator C, D














Other C, D











MHM0589 A What do you like most about the site? Colors
Checkbox, one-up vertical M Y Skip Logic Group* Like Most









Useful information















Topics















Gives you facts that you need



Randomize










Dedicated to girls















Range of health information















The look and feel
















Appropriate for girls my age















Other



Anchor Answer Choice







MHM0590 B What do you like least about the site? Colors
Checkbox, one-up vertical M Y Skip Logic Group* Like Least









Does not give you useful information



Randomize










Topics















Does not give you facts that you need















Dedicated to girls















Range of health information















The look and feel















Not appropriate for girls my age















Other



Anchor Answer Choice








C What do you like most about the site? Colors
Checkbox, one-up vertical M Y Skip Logic Group* Like Most_Non-Girl









Useful information















Topics















Gives you facts that you need



Randomize










Dedicated to girls















Range of health information















The look and feel















Appropriate for girls I care for or work with















Other



Anchor Answer Choice








D What do you like least about the site? Colors
Checkbox, one-up vertical M Y Skip Logic Group* Like Least_Non-Girl









Does not give you useful information



Randomize










Topics















Does not give you facts that you need















Dedicated to girls















Range of health information















The look and feel















Not appropriate for girls I care for or work with















Other



Anchor Answer Choice









What would you like to see more of on the site? Quizzes
Checkbox, one-up vertical M Y Randomize More Site Features









Videos















Games















Connection with social media















Downloadable apps















Printable handouts















Polls/surveys















Message boards/forums















Other



Anchor Answer Choice







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File Modified0000-00-00
File Created0000-00-00

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