Form 1044 2014 799 USGS Renewal

E-Government Website Customer Satisfaction Surveys

2014 799 USGS Renewal.xlsx

2014 799 USGS Renewal

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Welcome and Thank You Text
Draft v3 Model Qsts 4.28.14
v3 Model Qsts 4.22.14
Current CQs
CQ edits 5.13.14 for DOT
CQs 4.28.14
CQs edits 4.22.14 for DOT
CQs 3.14.14
CQs edits 3.14.14
CQs edits 1.24.14
CQ edits 1.21.14
v3 CQs


Sheet 1: Welcome and Thank You Text

Model Instance Name:













USGS v3












MID: IEBooVxE0IdVR1Vdps45Uw==











Date: 4.22.14













Welcome and Thank You Text



























Directions:















This welcome text is shown at the top of the questionnaire window and the thank you text at the bottom. This is a good place to mention the site/company/agency name so the visitor knows whom they are taking the survey for. Feel free to modify the standard Welcome and Thank you text shown in the boxes below. Please read comments before using any of the text.














Examples







Welcome Text Example
























































Welcome Text



















Please help us to improve this website by taking a few minutes to answer the following questions about the pages you are now visiting.

Very few of our visitors are presented with this survey so your feedback is very important to us.

All responses are strictly confidential (USGS Privacy Policy).


























































































































































































Thank You Text Example




























DEFAULT Thank You Text






















Thank you for your time in completing this survey. If you have any questions about this survey please contact [email protected].


















































































































































ALTERNATE WEB Thank You Text





















Thank you for taking our survey - and for helping us serve you better.

Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our website.









































































































































































































































Sheet 2: Draft v3 Model Qsts 4.28.14

Model Instance Name:







USGS v3







MID:
IEBooVxE0IdVR1Vdps45Uw==




Partitioned (Y/N)? Y





NOTE: All non-partitioned surveys will NOT be imputed and the elements will be rotated as a default unless otherwise specified and approved by Research.



Date:
4/28/2014




USGS v3
Model questions utilize the ACSI methodology to determine scores and impacts


ELEMENTS (drivers of satisfaction)

CUSTOMER SATISFACTION

FUTURE BEHAVIORS

MQ Label

MQ Label

MQ Label


Content (1=Poor, 10=Excellent, Don't Know)




Likelihood to Return (1=Very Unlikely, 10=Very Likely)
1 Content - Accuracy Please rate your perception of the accuracy of information on this website. 21 Satisfaction - Overall What is your overall satisfaction with this website?
(1=Very Dissatisfied, 10=Very Satisfied)
24 Return How likely are you to return to this website?
2 Content - Quality Please rate the quality of information on this website. 22 Satisfaction - Expectations How well does this website meet your expectations?
(1=Falls Short, 10=Exceeds)


Recommend (1=Very Unlikely, 10=Very Likely)
3 Content - Freshness Please rate the freshness of content on this website. 23 Satisfaction - Ideal How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)
25 Recommend How likely are you to recommend this website to someone else?


Look and Feel (1=Poor, 10=Excellent, Don't Know)





4 Look and Feel - Appeal Please rate the visual appeal of this website.





5 Look and Feel - Balance Please rate the balance of graphics and text on this website.





6 Look and Feel - Readability Please rate the readability of the pages on this website.







Navigation (1=Poor, 10=Excellent, Don't Know)





7 Navigation - Organized Please rate how well the website is organized.





8 Navigation - Options Please rate the options available for navigating this website.

9 Navigation - Layout Please rate how well the website layout helps you find what you are looking for.
10 Navigation - Clicks Please rate the number of clicks to get where you want on this website.


Online Transparency (1=Poor, 10=Excellent, Don't Know)
11 Online Transparency - Disclose Please rate how thoroughly this website discloses information about what this agency is doing.





12 Online Transparency - Quick Please rate how quickly agency information is made available on this website.





13 Online Transparency - Access Please rate how well information about this agency's actions can be accessed by the public on this website.







Search (1=Poor, 10=Excellent, Don't Know)





14 Search - Results Relevance Please rate the relevance of search results on this website.





15 Search - Results Organization Please rate the organization of search results on this website.





16 Search - Results Help Please rate how well the search results help you decide what to select.





17 Search - Feature Narrow Please rate how well the search feature helps you to narrow the results to find what you want.







Plain Language (1=Poor, 10=Excellent, Don't Know)





18 Plain Language - Clear Please rate the clarity of the wording on this website.





19 Plain Language - Understandable Please rate how well you understand the wording on this website.





20 Plain Language - Concise Please rate this website on its use of short, clear sentences.





































































Sheet 3: v3 Model Qsts 4.22.14

Model Instance Name:







USGS v3







MID:
IEBooVxE0IdVR1Vdps45Uw==




Partitioned (Y/N)? Y





NOTE: All non-partitioned surveys will NOT be imputed and the elements will be rotated as a default unless otherwise specified and approved by Research.



Date:
Bonnie Richards: Client would like the word "website" to replace the word "site" 4/22/2014




USGS v3
Model questions utilize the ACSI methodology to determine scores and impacts


ELEMENTS (drivers of satisfaction)

CUSTOMER SATISFACTION

FUTURE BEHAVIORS

MQ Label

MQ Label

MQ Label


Content (1=Poor, 10=Excellent, Don't Know)




Likelihood to Return (1=Very Unlikely, 10=Very Likely)
1 Content - Accuracy Please rate your perception of the accuracy of information on this website. 21 Satisfaction - Overall What is your overall satisfaction with this website?
(1=Very Dissatisfied, 10=Very Satisfied)
24 Return How likely are you to return to this website?
2 Content - Quality Please rate the quality of information on this website. 22 Satisfaction - Expectations How well does this website meet your expectations?
(1=Falls Short, 10=Exceeds)


Recommend (1=Very Unlikely, 10=Very Likely)
3 Content - Freshness Please rate the freshness of content on this website. 23 Satisfaction - Ideal How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)
25 Recommend How likely are you to recommend this website to someone else?


Look and Feel (1=Poor, 10=Excellent, Don't Know)





4 Look and Feel - Appeal Please rate the visual appeal of this website.





5 Look and Feel - Balance Please rate the balance of graphics and text on this website.





6 Look and Feel - Readability Please rate the readability of the pages on this website.







Navigation (1=Poor, 10=Excellent, Don't Know)





7 Navigation - Organized Please rate how well the website is organized.





8 Navigation - Options Please rate the options available for navigating this website.

9 Navigation - Layout Please rate how well the website layout helps you find what you are looking for.
10 Navigation - Clicks Please rate the number of clicks to get where you want on this website.


Online Transparency (1=Poor, 10=Excellent, Don't Know)
11 Online Transparency - Disclose Please rate how thoroughly this website discloses information about what this agency is doing.





12 Online Transparency - Quick Please rate how quickly agency information is made available on this website.





13 Online Transparency - Access Please rate how well information about this agency's actions can be accessed by the public on this website.







Search (1=Poor, 10=Excellent, Don't Know)





14 Search - Results Relevance Please rate the relevance of search results on this website.





15 Search - Results Organization Please rate the organization of search results on this website.





16 Search - Results Help Please rate how well the search results help you decide what to select.





17 Search - Feature Narrow Please rate how well the search feature helps you to narrow the results to find what you want.







Plain Language (1=Poor, 10=Excellent, Don't Know)





18 Plain Language - Clear Please rate the clarity of the wording on this website.





19 Plain Language - Understandable Please rate how well you understand the wording on this website.





20 Plain Language - Concise Please rate this website on its use of short, clear sentences.





































































Sheet 4: Current CQs

USGS v3


red & strike-through: DELETE






USGS v3


underlined & italicized: RE-ORDER






MID: IEBooVxE0IdVR1Vdps45Uw==


pink: ADDITION






Date: 4.22.14
blue + -->: REWORDING


















USGS v3 CUSTOM QUESTION LIST
QID Skip Logic Label Question Text bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. AnswerIDs (DOT) Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
LNH1322
Which role best describes your visit to the website today? LNH1322A010 General public
Radio button, one-up vertical Single Y OPS Group Role



LNH1322A03 Property owner









LNH1322A02 Recreationalist/vacationer (e.g. fisherman)









LNH1322A04 Educator









LNH1322A011 Student









LNH1322A012 Government or non-profit (researcher or professional)









LNH1322A013 Corporate (researcher or professional)









LNH1322A014 Media









LNH1322A015 Job seeker









LNH1322A016 USGS employee









LNH1322A09 Other (please specify): A





LNH1323 A



Text field, <100 char
N
OE_Role
LNH1327
How frequently do you visit this website? LNH1327A01 First time visitor
Radio button, one-up vertical Single Y Skip Logic Group Frequency



LNH1327A02 Every 6 months or less









LNH1327A03 About once a month









LNH1327A04 About once a week









LNH1327A05 Daily









LNH1327A06 More than once a day






LNH1328
What is the main reason for your visit today? LNH1328A011 Get real time water data (e.g. water levels or flows)
Radio button, one-up vertical Single Y OPS Group Primary Reason



LNH1328A01 Find earthquake information









LNH1328A02 Find other natural hazard information (e.g. volcanoes, floods, tornadoes, hurricanes, tsunami, landslides, avalanches, etc.)









LNH1328A04 Find maps









LNH1328A05 Find publications or products









LNH1328A012 Find data for research









LNH1328A013 Find information about natural resources, energy









LNH1328A014 Find information about ecosystems, climate change









LNH1328A015 View webcams









LNH1328A016 Join RSS feed, subscription, or real time alerts









LNH1328A08 Purchase an annual park pass









LNH1328A017 Look for job opportunities









LNH1328A09 Find a USGS office or employee









LNH1328A018 No specific visit reason today, I'm just browsing









LNH1328A10 Other (please specify): A





LNH1329 A



Text field, <100 char
N
OE_ Primary Reason
LNH1324
Were you able to accomplish the main reason for your visit today? LNH1324A01 Yes
Radio button, one-up vertical Single Y Skip Logic Group Ability to Accomplish



LNH1324A02 Yes, but it could have been easier A








LNH1324A03 No B





LNH1325 A What could we improve to make it easier?


Text area, no char limit
N
OE_How Make Easier
LNH1326 B If not, please let us know what it was.


Text area, no char limit
N
OE_Not Accomp
CAS0047673
How did you look for information on the website today? CAS0047673A001 Search feature A
Multi Y Skip Logic Group How Look for Info



CAS0047673A002 Navigation tabs or menus B








CAS0047673A003 Page links within the website C








CAS0047673A004 Other, please specify: D





CAS0047674 A How could we make the search feature more useful to you?


Text area, no char limit

N Skip Logic Group OE_How Look, Search
CAS0047675 B How could we make the navigation tabs or menus more useful to you?


Text area, no char limit
N Skip Logic Group OE_How Look, Nav
CAS0047676 C How could we make the page links more useful to you?


Text area, no char limit
N Skip Logic Group OE_How Look, Page Links
CAS0047677 D What "other" way did you look for information?


Text area, no char limit
N Skip Logic Group OE_ How Look, Other
CAS0047678
Do you interact with the USGS through any of the following social media? CAS0047678A001 Facebook A Checkbox, one-up vertical
Y
SM Interaction



CAS0047678A002 Twitter A








CAS0047678A003 YouTube A








CAS0047678A004 Google+ A








CAS0047678A005 LinkedIn A








CAS0047678A006 Blogs A








CAS0047678A007 Audio/video podcasts A








CAS0047678A008 Webchat A








CAS0047678A009 StumbleUpon A








CAS0047678A010 Pinterest A








CAS0047678A011 Tumblr A








CAS0047678A012 Other A








CAS0047678A013 I do not interact with the USGS through social media A


exclusive

CAS0047679 A About how often do you interact with the USGS through social media? CAS0047679A001 Every few months or less
Checkbox, one-up vertical
N
SM Interaction Frequency



CAS0047679A002 Monthly









CAS0047679A003 Weekly









CAS0047679A004 Daily






LNH1336
If you could make one improvement to this website, what would it be?


Text area, no char limit Open N
OE_Improvement
LNH1330
Have you accessed USGS web pages from a mobile device? LNH1330A01 Yes A,B Radio button, one-up vertical Single Y Skip Logic Group Mobile -Access USGS



LNH1330A02 No






LNH1331 A What USGS information did you seek using your mobile device?


Text field, <100 char
N
OE_Mobile info sought
LNH1332 B Did you find the information you were seeking with your mobile device? LNH1332A01 Yes
Radio button, one-up vertical Single N
Mobile- Did you find



LNH1332A02 No







Sheet 5: CQ edits 5.13.14 for DOT

USGS v3


red & strike-through: DELETE






USGS v3


underlined & italicized: RE-ORDER






MID: IEBooVxE0IdVR1Vdps45Uw==


pink: ADDITION






Date: 4.22.14
blue + -->: REWORDING


















USGS v3 CUSTOM QUESTION LIST
QID Skip Logic Label Question Text bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. AnswerIDs (DOT) Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
LNH1322
Which role best describes your visit to the website today? LNH1322A010 General public
Radio button, one-up vertical Single Y OPS Group Role



LNH1322A03 Property owner









LNH1322A02 Recreationalist/vacationer (e.g. fisherman)









LNH1322A04 Educator









LNH1322A011 Student









LNH1322A012 Government or non-profit (researcher or professional)









LNH1322A013 Corporate (researcher or professional)









LNH1322A014 Media









LNH1322A015 Job seeker









LNH1322A016 USGS employee









LNH1322A09 Other (please specify): A





LNH1323 A



Text field, <100 char
N
OE_Role
LNH1327
How frequently do you visit this website? LNH1327A01 First time visitor
Radio button, one-up vertical Single Y Skip Logic Group Frequency



LNH1327A02 Every 6 months or less M








LNH1327A03 About once a month M








LNH1327A04 About once a week M








LNH1327A05 Daily M








LNH1327A06 More than once a day M





CAS0050231 M Did you notice any changes to the website during your visit today?
Yes A, B, C Radio button, one-up vertical Single Y Skip Logic Group Changes- Noticed?




No






CAS0050232 A Overall, which best describes the changes you noticed?
Positive Z Radio button, one-up vertical Single Y Skip Logic Group Changes- Opinion




Neutral










Negative Y





CAS0050233 Z Please tell us why the changes are positive


Text area, no char limit
N Skip Logic Group Changes -Why Positive
CAS0050234 Y Please tell us why the changes are negative


Text area, no char limit
N Skip Logic Group Changes - Why Negative
CAS0050235 B How would you rate the website navigation?
More user friendly X Radio button, one-up vertical Single N Skip Logic Group Changes- Nav




About the same










Less user friendly W





CAS0050236 X Please explain how the navigation is more user friendly


Text area, no char limit
N Skip Logic Group Changes, Nav- Why Better
CAS0050237 W Please explain how the navigation is less user friendly


Text area, no char limit
N Skip Logic Group Changes, Nav - Why Worse
CAS0050238 C How would you rate the organization of the website?
Better organized - it's easier to find information V Radio button, one-up vertical Single N Skip Logic Group Changes- Org




About the same










Not as well organized - it's harder to find information U





CAS0050239 V Please explain why it is easier to find information


Text area, no char limit
N Skip Logic Group Changes, Org - Why Better
CAS0050240 U Please explain why it is harder to find information


Text area, no char limit
N Skip Logic Group Changes, Org - Why Worse
LNH1328
What is the main reason for your visit today? LNH1328A011 Get real time water data (e.g. water levels or flows)
Radio button, one-up vertical Single Y OPS Group Primary Reason



LNH1328A01 Find earthquake information









LNH1328A02 Find other natural hazard information (e.g. volcanoes, floods, tornadoes, hurricanes, tsunami, landslides, avalanches, etc.)









LNH1328A04 Find maps









LNH1328A05 Find publications or products









LNH1328A012 Find data for research









LNH1328A013 Find information about natural resources, energy









LNH1328A014 Find information about ecosystems, climate change









LNH1328A015 View webcams









LNH1328A016 Join RSS feed, subscription, or real time alerts









LNH1328A08 Purchase an annual park pass









LNH1328A017 Look for job opportunities









LNH1328A09 Find a USGS office or employee









LNH1328A018 No specific visit reason today, I'm just browsing









LNH1328A10 Other (please specify): A





LNH1329 A



Text field, <100 char
N
OE_ Primary Reason
LNH1324
Were you able to accomplish the main reason for your visit today? LNH1324A01 Yes
Radio button, one-up vertical Single Y Skip Logic Group Ability to Accomplish



LNH1324A02 Yes, but it could have been easier A








LNH1324A03 No B





LNH1325 A What could we improve to make it easier?


Text area, no char limit
N
OE_How Make Easier
LNH1326 B If not, please let us know what it was.


Text area, no char limit
N
OE_Not Accomp
CAS0047673
How did you look for information on the website today? CAS0047673A001 Search feature A
Multi Y Skip Logic Group How Look for Info



CAS0047673A002 Navigation tabs or menus B








CAS0047673A003 Page links within the website C








CAS0047673A004 Other, please specify: D





CAS0047674 A How could we make the search feature more useful to you?


Text area, no char limit

N Skip Logic Group OE_How Look, Search
CAS0047675 B How could we make the navigation tabs or menus more useful to you?


Text area, no char limit
N Skip Logic Group OE_How Look, Nav
CAS0047676 C How could we make the page links more useful to you?


Text area, no char limit
N Skip Logic Group OE_How Look, Page Links
CAS0047677 D What "other" way did you look for information?


Text area, no char limit
N Skip Logic Group OE_ How Look, Other
CAS0047678
Do you interact with the USGS through any of the following social media? CAS0047678A001 Facebook A Checkbox, one-up vertical
Y
SM Interaction



CAS0047678A002 Twitter A








CAS0047678A003 YouTube A








CAS0047678A004 Google+ A








CAS0047678A005 LinkedIn A








CAS0047678A006 Blogs A








CAS0047678A007 Audio/video podcasts A








CAS0047678A008 Webchat A








CAS0047678A009 StumbleUpon A








CAS0047678A010 Pinterest A








CAS0047678A011 Tumblr A








CAS0047678A012 Other A








CAS0047678A013 I do not interact with the USGS through social media A


exclusive

CAS0047679 A About how often do you interact with the USGS through social media? CAS0047679A001 Every few months or less
Checkbox, one-up vertical
N
SM Interaction Frequency



CAS0047679A002 Monthly









CAS0047679A003 Weekly









CAS0047679A004 Daily






LNH1336
If you could make one improvement to this website, what would it be?


Text area, no char limit Open N
OE_Improvement
LNH1330
Have you accessed USGS web pages from a mobile device? LNH1330A01 Yes A,B Radio button, one-up vertical Single Y Skip Logic Group Mobile -Access USGS



LNH1330A02 No






LNH1331 A What USGS information did you seek using your mobile device?


Text field, <100 char
N
OE_Mobile info sought
LNH1332 B Did you find the information you were seeking with your mobile device? LNH1332A01 Yes
Radio button, one-up vertical Single N
Mobile- Did you find



LNH1332A02 No







Sheet 6: CQs 4.28.14

USGS v3


red & strike-through: DELETE






USGS v3


underlined & italicized: RE-ORDER






MID: IEBooVxE0IdVR1Vdps45Uw==


pink: ADDITION






Date: 4.28.14
blue + -->: REWORDING


















USGS v3 CUSTOM QUESTION LIST
QID Skip Logic Label Question Text bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. AnswerIDs (DOT) Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
LNH1322
Which role best describes your visit to the website today? LNH1322A010 General public
Radio button, one-up vertical Single Y OPS Group Role



LNH1322A03 Property owner









LNH1322A02 Recreationalist/vacationer (e.g. fisherman)









LNH1322A04 Educator









LNH1322A011 Student









LNH1322A012 Government or non-profit (researcher or professional)









LNH1322A013 Corporate (researcher or professional)









LNH1322A014 Media









LNH1322A015 Job seeker









LNH1322A016 USGS employee









LNH1322A09 Other (please specify): A





LNH1323 A



Text field, <100 char
N
OE_Role
LNH1327
How frequently do you visit this website? LNH1327A01 First time visitor
Radio button, one-up vertical Single Y Skip Logic Group Frequency



LNH1327A02 Every 6 months or less M








LNH1327A03 About once a month M








LNH1327A04 About once a week M








LNH1327A05 Daily M








LNH1327A06 More than once a day M





CAS0050231 M Did you notice any changes to the website during your visit today?
Yes A, B, C Radio button, one-up vertical Single Y Skip Logic Group Changes- Noticed?




No






CAS0050232 A Overall, which best describes the changes you noticed?
Positive Z Radio button, one-up vertical Single Y Skip Logic Group Changes- Opinion




Neutral










Negative Y





CAS0050233 Z Please tell us why the changes are positive


Text area, no char limit
N Skip Logic Group Changes -Why Positive
CAS0050234 Y Please tell us why the changes are negative


Text area, no char limit
N Skip Logic Group Changes - Why Negative
CAS0050235 B How would you rate the website navigation?
More user friendly X Radio button, one-up vertical Single N Skip Logic Group Changes- Nav




About the same










Less user friendly W





CAS0050236 X Please explain how the navigation is more user friendly


Text area, no char limit
N Skip Logic Group Changes, Nav- Why Better
CAS0050237 W Please explain how the navigation is less user friendly


Text area, no char limit
N Skip Logic Group Changes, Nav - Why Worse
CAS0050238 C How would you rate the organization of the website?
Better organized - it's easier to find information V Radio button, one-up vertical Single N Skip Logic Group Changes- Org




About the same










Not as well organized - it's harder to find information U





CAS0050239 V Please explain why it is easier to find information


Text area, no char limit
N Skip Logic Group Changes, Org - Why Better
CAS0050240 U Please explain why it is harder to find information


Text area, no char limit
N Skip Logic Group Changes, Org - Why Worse
LNH1328
What is the main reason for your visit today? LNH1328A011 Get real time water data (e.g. water levels or flows)
Radio button, one-up vertical Single Y OPS Group Primary Reason



LNH1328A01 Find earthquake information









LNH1328A02 Find other natural hazard information (e.g. volcanoes, floods, tornadoes, hurricanes, tsunami, landslides, avalanches, etc.)









LNH1328A04 Find maps









LNH1328A05 Find publications or products









LNH1328A012 Find data for research









LNH1328A013 Find information about natural resources, energy









LNH1328A014 Find information about ecosystems, climate change









LNH1328A015 View webcams









LNH1328A016 Join RSS feed, subscription, or real time alerts









LNH1328A08 Purchase an annual park pass









LNH1328A017 Look for job opportunities









LNH1328A09 Find a USGS office or employee









LNH1328A018 No specific visit reason today, I'm just browsing









LNH1328A10 Other (please specify): A





LNH1329 A



Text field, <100 char
N
OE_ Primary Reason
LNH1324
Were you able to accomplish the main reason for your visit today? LNH1324A01 Yes
Radio button, one-up vertical Single Y Skip Logic Group Ability to Accomplish



LNH1324A02 Yes, but it could have been easier A








LNH1324A03 No B





LNH1325 A What could we improve to make it easier?


Text area, no char limit
N
OE_How Make Easier
LNH1326 B If not, please let us know what it was.


Text area, no char limit
N
OE_Not Accomp
CAS0047673
How did you look for information on the website today? CAS0047673A001 Search feature A
Multi Y Skip Logic Group How Look for Info



CAS0047673A002 Navigation tabs or menus B








CAS0047673A003 Page links within the website C








CAS0047673A004 Other, please specify: D





CAS0047674 A How could we make the search feature more useful to you?


Text area, no char limit

N Skip Logic Group OE_How Look, Search
CAS0047675 B How could we make the navigation tabs or menus more useful to you?


Text area, no char limit
N Skip Logic Group OE_How Look, Nav
CAS0047676 C How could we make the page links more useful to you?


Text area, no char limit
N Skip Logic Group OE_How Look, Page Links
CAS0047677 D What "other" way did you look for information?


Text area, no char limit
N Skip Logic Group OE_ How Look, Other
CAS0047678
Do you interact with the USGS through any of the following social media? CAS0047678A001 Facebook A Checkbox, one-up vertical
Y
SM Interaction



CAS0047678A002 Twitter A








CAS0047678A003 YouTube A








CAS0047678A004 Google+ A








CAS0047678A005 LinkedIn A








CAS0047678A006 Blogs A








CAS0047678A007 Audio/video podcasts A








CAS0047678A008 Webchat A








CAS0047678A009 StumbleUpon A








CAS0047678A010 Pinterest A








CAS0047678A011 Tumblr A








CAS0047678A012 Other A








CAS0047678A013 I do not interact with the USGS through social media A


exclusive

CAS0047679 A About how often do you interact with the USGS through social media? CAS0047679A001 Every few months or less
Checkbox, one-up vertical
N
SM Interaction Frequency



CAS0047679A002 Monthly









CAS0047679A003 Weekly









CAS0047679A004 Daily






LNH1336
If you could make one improvement to this website, what would it be?


Text area, no char limit Open N
OE_Improvement
LNH1330
Have you accessed USGS web pages from a mobile device? LNH1330A01 Yes A,B Radio button, one-up vertical Single Y Skip Logic Group Mobile -Access USGS



LNH1330A02 No






LNH1331 A What USGS information did you seek using your mobile device?


Text field, <100 char
N
OE_Mobile info sought
LNH1332 B Did you find the information you were seeking with your mobile device? LNH1332A01 Yes
Radio button, one-up vertical Single N
Mobile- Did you find



LNH1332A02 No







Sheet 7: CQs edits 4.22.14 for DOT

USGS v3


red & strike-through: DELETE






USGS v3


underlined & italicized: RE-ORDER






MID: IEBooVxE0IdVR1Vdps45Uw==


pink: ADDITION






Date: 4.22.14
blue + -->: REWORDING


















USGS v3 CUSTOM QUESTION LIST
QID Skip Logic Label Question Text bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. AnswerIDs (DOT) Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
LNH1322
Which role best describes your visit to the website today? LNH1322A010 General public
Radio button, one-up vertical Single Y OPS Group Role



LNH1322A03 Property owner









LNH1322A02 Recreationalist/vacationer (e.g. fisherman)









LNH1322A04 Educator









LNH1322A011 Student









LNH1322A012 Government or non-profit (researcher or professional)









LNH1322A013 Corporate (researcher or professional)









LNH1322A014 Media









LNH1322A015 Job seeker









LNH1322A016 USGS employee









LNH1322A09 Other (please specify): A





LNH1323 A



Text field, <100 char
N
OE_Role
LNH1327
How frequently do you visit this website? LNH1327A01 First time visitor
Radio button, one-up vertical Single Bonnie Richards: This was "N", should be "Y" Y Skip Logic Group Frequency



LNH1327A02 Every 6 months or less M








LNH1327A03 About once a month M








LNH1327A04 About once a week M








LNH1327A05 Daily M








LNH1327A06 More than once a day M





CAS0050231 M Did you notice any changes to the website during your visit today?
Yes A, B, C Radio button, one-up vertical Single Y Skip Logic Group Changes- Noticed?




No






CAS0050232 A Overall, which best describes the changes you noticed?
Positive Z Radio button, one-up vertical Single Y Skip Logic Group Changes- Opinion




Neutral










Negative Y





CAS0050233 Z Please tell us why the changes are positive


Text area, no char limit
N Skip Logic Group Changes -Why Positive
CAS0050234 Y Please tell us why the changes are negative


Text area, no char limit
N Skip Logic Group Changes - Why Negative
CAS0050235 B How would you rate the website navigation?
More user friendly X Radio button, one-up vertical Single N Skip Logic Group Changes- Nav




About the same










Less user friendly W





CAS0050236 X Please explain how the navigation is more user friendly


Text area, no char limit
N Skip Logic Group Changes, Nav- Why Better
CAS0050237 W Please explain how the navigation is less user friendly


Text area, no char limit
N Skip Logic Group Changes, Nav - Why Worse
CAS0050238 C How would you rate the organization of the website?
Better organized - it's easier to find information V Radio button, one-up vertical Single N Skip Logic Group Changes- Org




About the same










Not as well organized - it's harder to find information U





CAS0050239 V Please explain why it is easier to find information


Text area, no char limit
N Skip Logic Group Changes, Org - Why Better
CAS0050240 U Please explain why it is harder to find information


Text area, no char limit
N Skip Logic Group Changes, Org - Why Worse
LNH1328
What is the main reason for your visit today? LNH1328A011 Get real time water data (e.g. water levels or flows)
Radio button, one-up vertical Single Y OPS Group Primary Reason



LNH1328A01 Find earthquake information









LNH1328A02 Find other natural hazard information (e.g. volcanoes, floods, tornadoes, hurricanes, tsunami, landslides, avalanches, etc.)









LNH1328A04 Find maps









LNH1328A05 Find publications or products









LNH1328A012 Find data for research









LNH1328A013 Find information about natural resources, energy









LNH1328A014 Find information about ecosystems, climate change









LNH1328A015 View webcams









LNH1328A016 Join RSS feed, subscription, or real time alerts









LNH1328A08 Purchase an annual park pass









LNH1328A017 Look for job opportunities









LNH1328A09 Find a USGS office or employee









LNH1328A018 No specific visit reason today, I'm just browsing









LNH1328A10 Other (please specify): A





LNH1329 A



Text field, <100 char
N
OE_ Primary Reason
LNH1324
Were you able to accomplish the main reason for your visit today? LNH1324A01 Yes
Radio button, one-up vertical Single Y Skip Logic Group Ability to Accomplish



LNH1324A02 Yes, but it could have been easier A








LNH1324A03 No B





LNH1325 A What could we improve to make it easier?


Text area, no char limit
N
OE_How Make Easier
LNH1326 B If not, please let us know what it was.


Text area, no char limit
N
OE_Not Accomp
CAS0047673
How did you look for information on the website today? CAS0047673A001 Search feature A
Multi Y Skip Logic Group How Look for Info



CAS0047673A002 Navigation tabs or menus B








CAS0047673A003 Page links within the website C








CAS0047673A004 Other, please specify: D





CAS0047674 A How could we make the search feature more useful to you?


Text area, no char limit

N Skip Logic Group OE_How Look, Search
CAS0047675 B How could we make the navigation tabs or menus more useful to you?


Text area, no char limit
N Skip Logic Group OE_How Look, Nav
CAS0047676 C How could we make the page links more useful to you?


Text area, no char limit
N Skip Logic Group OE_How Look, Page Links
CAS0047677 D What "other" way did you look for information?


Text area, no char limit
N Skip Logic Group OE_ How Look, Other
CAS0047678
Do you interact with the USGS through any of the following social media? CAS0047678A001 Facebook A Checkbox, one-up vertical
Y
SM Interaction



CAS0047678A002 Twitter A








CAS0047678A003 YouTube A








CAS0047678A004 Google+ A








CAS0047678A005 LinkedIn A








CAS0047678A006 Blogs A








CAS0047678A007 Audio/video podcasts A








CAS0047678A008 Webchat A








CAS0047678A009 StumbleUpon A








CAS0047678A010 Pinterest A








CAS0047678A011 Tumblr A








CAS0047678A012 Other A








CAS0047678A013 I do not interact with the USGS through social media A


exclusive

CAS0047679 A About how often do you interact with the USGS through social media? CAS0047679A001 Every few months or less
Checkbox, one-up vertical
N
SM Interaction Frequency



CAS0047679A002 Monthly









CAS0047679A003 Weekly









CAS0047679A004 Daily






LNH1336
If you could make one improvement to this website, what would it be?


Text area, no char limit Open N
OE_Improvement
LNH1330
Have you accessed USGS web pages from a mobile device? LNH1330A01 Yes A,B Radio button, one-up vertical Single Y Skip Logic Group Mobile -Access USGS



LNH1330A02 No






LNH1331 A What USGS information did you seek using your mobile device?


Text field, <100 char
N
OE_Mobile info sought
LNH1332 B Did you find the information you were seeking with your mobile device? LNH1332A01 Yes
Radio button, one-up vertical Single N
Mobile- Did you find



LNH1332A02 No







Sheet 8: CQs 3.14.14

USGS v3


red & strike-through: DELETE






USGS v3


underlined & italicized: RE-ORDER






MID: IEBooVxE0IdVR1Vdps45Uw==


pink: ADDITION






Date: Updated 3.14.14
blue + -->: REWORDING


















USGS v3 CUSTOM QUESTION LIST
QID Skip Logic Label Question Text bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. AnswerIDs (DOT) Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
LNH1322
Which role best describes your visit to the site today? LNH1322A010 General public
Radio button, one-up vertical Single Y OPS Group Role



LNH1322A03 Property owner









LNH1322A02 Recreationalist/vacationer (e.g. fisherman)









LNH1322A04 Educator









LNH1322A011 Student









LNH1322A012 Government or non-profit (researcher or professional)









LNH1322A013 Corporate (researcher or professional)









LNH1322A014 Media









LNH1322A015 Job seeker









LNH1322A016 USGS employee









LNH1322A09 Other (please specify): A





LNH1323 A



Text field, <100 char
N
OE_Role
LNH1327
How frequently do you visit this web site? LNH1327A01 First time visitor
Radio button, one-up vertical Single Bonnie Richards: This was "N", should be "Y" Y Skip Logic Group Frequency



LNH1327A02 Every 6 months or less M








LNH1327A03 About once a month M








LNH1327A04 About once a week M








LNH1327A05 Daily M








LNH1327A06 More than once a day M





CAS0050231 M Did you notice any changes to the website during your visit today?
Yes A, B, C Radio button, one-up vertical Single Y Skip Logic Group Changes- Noticed?




No






CAS0050232 A Overall, which best describes the changes you noticed?
Positive Z Radio button, one-up vertical Single Y Skip Logic Group Changes- Opinion




Neutral










Negative Y





CAS0050233 Z Please tell us why the changes are positive


Text area, no char limit
N Skip Logic Group Changes -Why Positive
CAS0050234 Y Please tell us why the changes are negative


Text area, no char limit
N Skip Logic Group Changes - Why Negative
CAS0050235 B How would you rate the site navigation?
More user friendly X Radio button, one-up vertical Single N Skip Logic Group Changes- Nav




About the same










Less user friendly W





CAS0050236 X Please explain how the navigation is more user friendly


Text area, no char limit
N Skip Logic Group Changes, Nav- Why Better
CAS0050237 W Please explain how the navigation is less user friendly


Text area, no char limit
N Skip Logic Group Changes, Nav - Why Worse
CAS0050238 C How would you rate the organization of the site?
Better organized - it's easier to find information V Radio button, one-up vertical Single N Skip Logic Group Changes- Org




About the same










Not as well organized - it's harder to find information U





CAS0050239 V Please explain why it is easier to find information


Text area, no char limit
N Skip Logic Group Changes, Org - Why Better
CAS0050240 U Please explain why it is harder to find information


Text area, no char limit
N Skip Logic Group Changes, Org - Why Worse
LNH1328
What is the main reason for your visit today? LNH1328A011 Get real time water data (e.g. water levels or flows)
Radio button, one-up vertical Single Y OPS Group Primary Reason



LNH1328A01 Find earthquake information









LNH1328A02 Find other natural hazard information (e.g. volcanoes, floods, tornadoes, hurricanes, tsunami, landslides, avalanches, etc.)









LNH1328A04 Find maps









LNH1328A05 Find publications or products









LNH1328A012 Find data for research









LNH1328A013 Find information about natural resources, energy









LNH1328A014 Find information about ecosystems, climate change









LNH1328A015 View webcams









LNH1328A016 Join RSS feed, subscription, or real time alerts









LNH1328A08 Purchase an annual park pass









LNH1328A017 Look for job opportunities









LNH1328A09 Find a USGS office or employee









LNH1328A018 No specific visit reason today, I'm just browsing









LNH1328A10 Other (please specify): A





LNH1329 A



Text field, <100 char
N
OE_ Primary Reason
LNH1324
Were you able to accomplish the main reason for your visit today? LNH1324A01 Yes
Radio button, one-up vertical Single Y Skip Logic Group Ability to Accomplish



LNH1324A02 Yes, but it could have been easier A








LNH1324A03 No B





LNH1325 A What could we improve to make it easier?


Text area, no char limit
N
OE_How Make Easier
LNH1326 B If not, please let us know what it was.


Text area, no char limit
N
OE_Not Accomp
CAS0047673
How did you look for information on the site today? CAS0047673A001 Search feature A
Multi Y Skip Logic Group How Look for Info



CAS0047673A002 Navigation tabs or menus B








CAS0047673A003 Page links within the website C








CAS0047673A004 Other, please specify: D





CAS0047674 A How could we make the search feature more useful to you?


Text area, no char limit

N Skip Logic Group OE_How Look, Search
CAS0047675 B How could we make the navigation tabs or menus more useful to you?


Text area, no char limit
N Skip Logic Group OE_How Look, Nav
CAS0047676 C How could we make the page links more useful to you?


Text area, no char limit
N Skip Logic Group OE_How Look, Page Links
CAS0047677 D What "other" way did you look for information?


Text area, no char limit
N Skip Logic Group OE_ How Look, Other
CAS0047678
Do you interact with the USGS through any of the following social media? CAS0047678A001 Facebook A Checkbox, one-up vertical
Y
SM Interaction



CAS0047678A002 Twitter A








CAS0047678A003 YouTube A








CAS0047678A004 Google+ A








CAS0047678A005 LinkedIn A








CAS0047678A006 Blogs A








CAS0047678A007 Audio/video podcasts A








CAS0047678A008 Webchat A








CAS0047678A009 StumbleUpon A








CAS0047678A010 Pinterest A








CAS0047678A011 Tumblr A








CAS0047678A012 Other A








CAS0047678A013 I do not interact with the USGS through social media A


exclusive

CAS0047679 A About how often do you interact with the USGS through social media? CAS0047679A001 Every few months or less
Checkbox, one-up vertical
N
SM Interaction Frequency



CAS0047679A002 Monthly









CAS0047679A003 Weekly









CAS0047679A004 Daily






LNH1336
If you could make one improvement to this site, what would it be?


Text area, no char limit Open N
OE_Improvement
LNH1330
Have you accessed USGS web pages from a mobile device? LNH1330A01 Yes A,B Radio button, one-up vertical Single Y Skip Logic Group Mobile -Access USGS



LNH1330A02 No






LNH1331 A What USGS information did you seek using your mobile device?


Text field, <100 char
N
OE_Mobile info sought
LNH1332 B Did you find the information you were seeking with your mobile device? LNH1332A01 Yes
Radio button, one-up vertical Single N
Mobile- Did you find



LNH1332A02 No







Sheet 9: CQs edits 3.14.14

USGS v3


red & strike-through: DELETE






USGS v3


underlined & italicized: RE-ORDER






MID: IEBooVxE0IdVR1Vdps45Uw==


pink: ADDITION






Date: Updated 3.14.14
blue + -->: REWORDING


















USGS v3 CUSTOM QUESTION LIST
QID Skip Logic Label Question Text bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. AnswerIDs (DOT) Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
LNH1322
Which role best describes your visit to the site today? LNH1322A010 General public
Radio button, one-up vertical Single Y OPS Group Role



LNH1322A03 Property owner









LNH1322A02 Recreationalist/vacationer (e.g. fisherman)









LNH1322A04 Educator









LNH1322A011 Student









LNH1322A012 Government or non-profit (researcher or professional)









LNH1322A013 Corporate (researcher or professional)









LNH1322A014 Media









LNH1322A015 Job seeker









LNH1322A016 USGS employee









LNH1322A09 Other (please specify): A





LNH1323 A



Text field, <100 char
N
OE_Role
LNH1327
How frequently do you visit this web site? LNH1327A01 First time visitor
Radio button, one-up vertical Single Bonnie Richards: This was "N", should be "Y" Y Skip Logic Group Frequency



LNH1327A02 Every 6 months or less M








LNH1327A03 About once a month M








LNH1327A04 About once a week M








LNH1327A05 Daily M








LNH1327A06 More than once a day M






M Did you notice any changes to the website during your visit today?
Yes A, B, C Radio button, one-up vertical Single Y Skip Logic Group Changes- Noticed?




No







A Overall, which best describes the changes you noticed?
Positive Z Radio button, one-up vertical Single Y Skip Logic Group Changes- Opinion




Neutral










Negative Y






Z Please tell us why the changes are positive


Text area, no char limit
N Skip Logic Group Changes -Why Positive

Y Please tell us why the changes are negative


Text area, no char limit
N Skip Logic Group Changes - Why Negative

B How would you rate the site navigation?
More user friendly X Radio button, one-up vertical Single N Skip Logic Group Changes- Nav




About the same










Less user friendly W






X Please explain how the navigation is more user friendly


Text area, no char limit
N Skip Logic Group Changes, Nav- Why Better

W Please explain how the navigation is less user friendly


Text area, no char limit
N Skip Logic Group Changes, Nav - Why Worse

C How would you rate the organization of the site?
Better organized - it's easier to find information V Radio button, one-up vertical Single N Skip Logic Group Changes- Org




About the same










Not as well organized - it's harder to find information U






V Please explain why it is easier to find information


Text area, no char limit
N Skip Logic Group Changes, Org - Why Better

U Please explain why it is harder to find information


Text area, no char limit
N Skip Logic Group Changes, Org - Why Worse
LNH1328
What is the main reason for your visit today? LNH1328A011 Get real time water data (e.g. water levels or flows)
Radio button, one-up vertical Single Y OPS Group Primary Reason



LNH1328A01 Find earthquake information









LNH1328A02 Find other natural hazard information (e.g. volcanoes, floods, tornadoes, hurricanes, tsunami, landslides, avalanches, etc.)









LNH1328A04 Find maps









LNH1328A05 Find publications or products









LNH1328A012 Find data for research









LNH1328A013 Find information about natural resources, energy









LNH1328A014 Find information about ecosystems, climate change









LNH1328A015 View webcams









LNH1328A016 Join RSS feed, subscription, or real time alerts









LNH1328A08 Purchase an annual park pass









LNH1328A017 Look for job opportunities









LNH1328A09 Find a USGS office or employee









LNH1328A018 No specific visit reason today, I'm just browsing









LNH1328A10 Other (please specify): A





LNH1329 A



Text field, <100 char
N
OE_ Primary Reason
LNH1324
Were you able to accomplish the main reason for your visit today? LNH1324A01 Yes
Radio button, one-up vertical Single Y Skip Logic Group Ability to Accomplish



LNH1324A02 Yes, but it could have been easier A








LNH1324A03 No B





LNH1325 A What could we improve to make it easier?


Text area, no char limit
N
OE_How Make Easier
LNH1326 B If not, please let us know what it was.


Text area, no char limit
N
OE_Not Accomp
CAS0047673
How did you look for information on the site today? CAS0047673A001 Search feature A
Multi Y Skip Logic Group How Look for Info



CAS0047673A002 Navigation tabs or menus B








CAS0047673A003 Page links within the website C








CAS0047673A004 Other, please specify: D





CAS0047674 A How could we make the search feature more useful to you?


Text area, no char limit

N Skip Logic Group OE_How Look, Search
CAS0047675 B How could we make the navigation tabs or menus more useful to you?


Text area, no char limit
N Skip Logic Group OE_How Look, Nav
CAS0047676 C How could we make the page links more useful to you?


Text area, no char limit
N Skip Logic Group OE_How Look, Page Links
CAS0047677 D What "other" way did you look for information?


Text area, no char limit
N Skip Logic Group OE_ How Look, Other
CAS0047678
Do you interact with the USGS through any of the following social media? CAS0047678A001 Facebook A Checkbox, one-up vertical
Y
SM Interaction



CAS0047678A002 Twitter A








CAS0047678A003 YouTube A








CAS0047678A004 Google+ A








CAS0047678A005 LinkedIn A








CAS0047678A006 Blogs A








CAS0047678A007 Audio/video podcasts A








CAS0047678A008 Webchat A








CAS0047678A009 StumbleUpon A








CAS0047678A010 Pinterest A








CAS0047678A011 Tumblr A








CAS0047678A012 Other A








CAS0047678A013 I do not interact with the USGS through social media A


exclusive

CAS0047679 A About how often do you interact with the USGS through social media? CAS0047679A001 Every few months or less
Checkbox, one-up vertical
N
SM Interaction Frequency



CAS0047679A002 Monthly









CAS0047679A003 Weekly









CAS0047679A004 Daily






LNH1336
If you could make one improvement to this site, what would it be?


Text area, no char limit Open N
OE_Improvement
LNH1330
Have you accessed USGS web pages from a mobile device? LNH1330A01 Yes A,B Radio button, one-up vertical Single Y Skip Logic Group Mobile -Access USGS



LNH1330A02 No






LNH1331 A What USGS information did you seek using your mobile device?


Text field, <100 char
N
OE_Mobile info sought
LNH1332 B Did you find the information you were seeking with your mobile device? LNH1332A01 Yes
Radio button, one-up vertical Single N
Mobile- Did you find



LNH1332A02 No







Sheet 10: CQs edits 1.24.14

USGS v3


red & strike-through: DELETE






USGS v3


underlined & italicized: RE-ORDER






MID: IEBooVxE0IdVR1Vdps45Uw==


pink: ADDITION






Date: Updated 1.21.14
blue + -->: REWORDING


















USGS v3 CUSTOM QUESTION LIST
QID Skip Logic Label Question Text bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. AnswerIDs (DOT) Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Bonnie Richards: Some edits have been made to update CQ labels CQ Label
LNH1322
Which role best describes your visit to the site today? LNH1322A010 General public
Radio button, one-up vertical Single Y OPS Group Role



LNH1322A03 Property owner









LNH1322A02 Recreationalist/vacationer (e.g. fisherman)









LNH1322A04 Educator









LNH1322A011 Student









LNH1322A012 Government or non-profit (researcher or professional)









LNH1322A013 Corporate (researcher or professional)









LNH1322A014 Media









LNH1322A015 Job seeker









LNH1322A016 USGS employee









LNH1322A09 Other (please specify): A





LNH1323 A



Text field, <100 char
N
OE_Role
LNH1327
How frequently do you visit this web site? LNH1327A01 First time visitor
Radio button, one-up vertical Single N
Frequency



LNH1327A02 Every 6 months or less









LNH1327A03 About once a month









LNH1327A04 About once a week









LNH1327A05 Daily









LNH1327A06 More than once a day






LNH1328
What is the main reason for your visit today? LNH1328A011 Get real time water data (e.g. water levels or flows)
Radio button, one-up vertical Single Y OPS Group Primary Reason



LNH1328A01 Find earthquake information









LNH1328A02 Find other natural hazard information (e.g. volcanoes, floods, tornadoes, hurricanes, tsunami, landslides, avalanches, etc.)









LNH1328A04 Find maps









LNH1328A05 Find publications or products









LNH1328A012 Find data for research









LNH1328A013 Find information about natural resources, energy









LNH1328A014 Find information about ecosystems, climate change









LNH1328A015 View webcams









LNH1328A016 Join RSS feed, subscription, or real time alerts









LNH1328A08 Purchase an annual park pass









LNH1328A017 Look for job opportunities









LNH1328A09 Find a USGS office or employee









LNH1328A018 No specific visit reason today, I'm just browsing









LNH1328A10 Other (please specify): A





LNH1329 A



Text field, <100 char
N
OE_ Primary Reason
LNH1324
Were you able to accomplish the main reason for your visit today? LNH1324A01 Yes
Radio button, one-up vertical Single Y Skip Logic Group Ability to Accomplish



LNH1324A02 Yes, but it could have been easier A








LNH1324A03 No B





LNH1325 A What could we improve to make it easier?


Text area, no char limit
N
OE_How Make Easier
LNH1326 B If not, please let us know what it was.


Text area, no char limit
N
OE_Not Accomp
CAS0047673
How did you look for information on the site today? CAS0047673A001 Search feature A
Multi Y Skip Logic Group How Look for Info



CAS0047673A002 Navigation tabs or menus B








CAS0047673A003 Page links within the website C








CAS0047673A004 Other, please specify: D





CAS0047674 A How could we make the search feature more useful to you?


Text area, no char limit

N Skip Logic Group OE_How Look, Search
CAS0047675 B How could we make the navigation tabs or menus more useful to you?


Text area, no char limit
N Skip Logic Group OE_How Look, Nav
CAS0047676 C How could we make the page links more useful to you?


Text area, no char limit
N Skip Logic Group OE_How Look, Page Links
CAS0047677 D What "other" way did you look for information?


Text area, no char limit
N Skip Logic Group OE_ How Look, Other
CAS0047678
Do you interact with the USGS through any of the following social media? CAS0047678A001 Facebook A Checkbox, one-up vertical
Y
SM Interaction



CAS0047678A002 Twitter A








CAS0047678A003 YouTube A








CAS0047678A004 Google+ A








CAS0047678A005 LinkedIn A








CAS0047678A006 Blogs A








CAS0047678A007 Audio/video podcasts A








CAS0047678A008 Webchat A








CAS0047678A009 StumbleUpon A








CAS0047678A010 Pinterest A








CAS0047678A011 Tumblr A








CAS0047678A012 Other A








CAS0047678A013 I do not interact with the USGS through social media A


exclusive

CAS0047679 A About how often do you interact with the USGS through social media? CAS0047679A001 Every few months or less
Checkbox, one-up vertical
N
SM Interaction Frequency



CAS0047679A002 Monthly









CAS0047679A003 Weekly









CAS0047679A004 Daily






LNH1336
If you could make one improvement to this site, what would it be?


Text area, no char limit Open N
OE_Improvement
LNH1330
Have you accessed USGS web pages from a mobile device? LNH1330A01 Yes A,B Radio button, one-up vertical Single Y Skip Logic Group Mobile -Access USGS



LNH1330A02 No






LNH1331 A What USGS information did you seek using your mobile device?


Text field, <100 char
N
OE_Mobile info sought
LNH1332 B Did you find the information you were seeking with your mobile device? LNH1332A01 Yes
Radio button, one-up vertical Single N
Mobile- Did you find



LNH1332A02 No

































































































































































































































































































































Sheet 11: CQ edits 1.21.14

USGS v3


red & strike-through: DELETE






USGS v3


underlined & italicized: RE-ORDER






MID: IEBooVxE0IdVR1Vdps45Uw==


pink: ADDITION






Date: Updated 1.21.14
blue + -->: REWORDING


















USGS v3 CUSTOM QUESTION LIST
QID Skip Logic Label Question Text bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. AnswerIDs (DOT) Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions Bonnie Richards: Some edits have been made to update CQ labels CQ Label
LNH1322
Which role best describes your visit to the site today? LNH1322A01 Interested in science
Radio button, one-up vertical Single Y OPS Group Role




General public










Property owner









LNH1322A02 Recreationalist/vacationer (e.g. fisherman)









LNH1322A04 Educator, including Homeschoolers










Student










Government or non-profit (researcher or professional)










Corporate (researcher or professional)










Media










Job seeker










USGS employee










Student (K-12)









LNH1322A06 Student (College +)









LNH1322A07 Professional Scientist/Engineer









LNH1322A08 Federal/ State/ Local Natural Resource Manager









LNH1322A09 Other (please specify): A





LNH1323 A



Text field, <100 char
N
OE_Role
LNH1327
How frequently do you visit this web site? LNH1327A01 First time visitor
Radio button, one-up vertical Single N
Frequency



LNH1327A02 Every 6 months or less









LNH1327A03 About once a month









LNH1327A04 About once a week









LNH1327A05 Daily









LNH1327A06 More than once a day






LNH1328
What is the main reason for your visit today? LNH1328A01 Get real time water data (e.g. water levels or flows)
Radio button, one-up vertical Single Y OPS Group Primary Reason




Find earthquake information or research









LNH1328A02 Find other natural hazard information (e.g. volcanoes, floods, tornadoes, hurricanes, tsunami, landslides, avalanches, etc.)










Find maps










Find publications or products










Find data for research










Find information about natural resources, energy










Find information about ecosystems, climate change










View webcams










Join RSS feed, subscription, or real time alerts









LNH1328A07 Purchase an annual park pass










Look for job opportunities









LNH1328A08 Find a USGS office or employee









LNH1328A09 No specific visit reason today, I'm just browsing










Recent news story










Researching for a specific project










Curiosity- Educating Myself









LNH1328A10 Other (please specify): A





LNH1329 A



Text field, <100 char
N
OE_ Primary Reason
LNH1324
Were you able to accomplish the main reason for your visit today? LNH1324A01 Yes
Radio button, one-up vertical Single Y Skip Logic Group Ability to Accomplish



LNH1324A02 Yes, but it could have been easier A








LNH1324A03 No B





LNH1325 A What could we improve to make it easier?


Text area, no char limit
N
OE_How Make Easier
LNH1326 B If not, please let us know what it was.


Text area, no char limit
N
OE_Not Accomp


How did you look for information on the site today? LNH1330A01 Search feature A
Multi Y Skip Logic Group How Look for Info




Navigation tabs or menus B









Page links within the website C









Other, please specify: D






A How could we make the search feature more useful to you?


Text area, no char limit

N Skip Logic Group OE_How Look, Search

B How could we make the navigation tabs or menus more useful to you?


Text area, no char limit
N Skip Logic Group OE_How Look, Nav

C How could we make the page links more useful to you?


Text area, no char limit
N Skip Logic Group OE_How Look, Page Links

D What "other" way did you look for information?


Text area, no char limit
N Skip Logic Group OE_ How Look, Other


Do you interact with the USGS through any of the following social media? LNH1334A01 Facebook A Checkbox, one-up vertical
Y
SM Interaction



LNH1334A02 Twitter A








LNH1334A03 YouTube A








LNH1334A04 Google+ A








LNH1334A05 LinkedIn A









Blogs A








LNH1334A08 Audio/video podcasts A









Webchat A









StumbleUpon A









Pinterest A









Tumblr A








LNH1334A10 Other A








LNH1334A09 I do not interact with the USGS through social media A


exclusive


A About how often do you interact with the USGS through social media? LNH1334A01 Every few months or less
Checkbox, one-up vertical
N
SM Interaction Frequency



LNH1334A02 Monthly









LNH1334A03 Weekly









LNH1334A04 Daily






LNH1336
If you could make one improvement to this site, what would it be?


Text area, no char limit Open N
OE_Improvement
LNH1333
Do you use social media at least once a month? LNH1333A01 Yes A Radio button, one-up vertical single N Skip Logic Group SM Use



LNH1333A02 No









LNH1333A03 I prefer not to answer






LNH1334 A Which social media platforms would you prefer to use to interact with the USGS? (please select all that apply) LNH1334A01 Facebook
Checkbox, one-up vertical
N
SM like to Interact Type



LNH1334A02 Twitter









LNH1334A03 YouTube









LNH1334A04 Google+









LNH1334A05 LinkedIn









LNH1334A06 Internet Forums









LNH1334A07 Blogs









LNH1334A08 Audio/video podcasts









LNH1334A09 I'd prefer not to interact with this site through social media









LNH1334A10 Other, (please specify): AA





LNH1335 AA Please tell us another way you would like to use social media to interact with us:


Text field, <100 char
N
OE_SM Other Ways to interact
LNH1330
Have you accessed USGS web pages from a mobile device? LNH1330A01 Yes A,B Radio button, one-up vertical Single Y Skip Logic Group Mobile -Access USGS



LNH1330A02 No






LNH1331 A What USGS information did you seek using your mobile device?


Text field, <100 char
N
OE_Mobile info sought
LNH1332 B Did you find the information you were seeking with your mobile device? LNH1332A01 Yes
Radio button, one-up vertical Single N
Mobile- Did you find



LNH1332A02 No

































































































































































































































































































































Sheet 12: v3 CQs

USGS v3


red & strike-through: DELETE






USGS v3


underlined & italicized: RE-ORDER






MID: IEBooVxE0IdVR1Vdps45Uw==


pink: ADDITION






Date: 3/1/2008
blue + -->: REWORDING


















USGS v3 CUSTOM QUESTION LIST
QID Skip Logic Label Question Text bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. AnswerIDs (DOT) Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
LNH1322
In the context of your current visit, please select the category that best describes you. LNH1322A01 Interested in science
Radio button, one-up vertical Single Y OPS Group Role



LNH1322A02 Recreationalist or Vacationer









LNH1322A03 Property owner









LNH1322A04 Educator, including Homeschoolers









LNH1322A05 Student (K-12)









LNH1322A06 Student (College +)









LNH1322A07 Professional Scientist/Engineer









LNH1322A08 Federal/ State/ Local Natural Resource Manager









LNH1322A09 Other category (please specify): A





LNH1323 A If you answered "Other" to what best describes you, please specify (optional):


Text field, <100 char
N
OE_Other Role
LNH1324
Did you find what you were looking for today? LNH1324A01 Yes
Radio button, one-up vertical Single Y Skip Logic Group Ability to Find



LNH1324A02 Yes, but it could have been eaiser A








LNH1324A03 No B





LNH1325 A What could we improve to make it easier?


Text area, no char limit
N
OE_Find Eaiser
LNH1326 B If not, please let us know what it was.


Text area, no char limit
N
OE_Did Not Find
LNH1327
How frequently do you visit this web site? LNH1327A01 First time
Radio button, one-up vertical Single N
Frequency



LNH1327A02 More than once a day









LNH1327A03 Daily









LNH1327A04 About once a week









LNH1327A05 About once a month









LNH1327A06 Every 6 months or less






LNH1328
What is the main reason for your current visit to the site? LNH1328A01 Earthquake news or research
Radio button, one-up vertical Single Y OPS Group Primary Reason



LNH1328A02 Other natural hazard (such as volcanoes, floods, tornadoes, hurricanes, tsunami, landslides, avalanches, etc.)









LNH1328A03 Recent news story









LNH1328A04 Maps









LNH1328A05 Publications









LNH1328A06 Researching for a specific project









LNH1328A07 Curiosity- Educating Myself









LNH1328A08 Find a USGS office or employee









LNH1328A09 Purchase an annual park pass









LNH1328A10 Other, (please specify): A





LNH1329 A Other - main reason for visit


Text field, <100 char
N
Other Reason
LNH1330
Have you accessed USGS web pages from a mobile device? LNH1330A01 Yes A,B Radio button, one-up vertical Single N Skip Logic Group Mobile Device Use



LNH1330A02 No






LNH1331 A What USGS information did you seek using your mobile device?


Text field, <100 char
N
OE_Mobile Info Success
LNH1332 B Did you find the information you were seeking with your mobile device? LNH1332A01 Yes
Radio button, one-up vertical Single N
Mobile Success



LNH1332A02 No






LNH1333
Do you use social media at least once a month? LNH1333A01 Yes A Radio button, one-up vertical single N Skip Logic Group SM Use



LNH1333A02 No









LNH1333A03 I prefer not to answer






LNH1334 A Which social media platforms would you prefer to use to interact with the USGS? (please select all that apply) LNH1334A01 Facebook
Checkbox, one-up vertical
N
SM like to Interact Type



LNH1334A02 Twitter









LNH1334A03 YouTube









LNH1334A04 Google+









LNH1334A05 LinkedIn









LNH1334A06 Internet Forums









LNH1334A07 Blogs









LNH1334A08 Audio/video podcasts









LNH1334A09 I'd prefer not to interact with this site through social media









LNH1334A10 Other, (please specify): AA





LNH1335 AA Please tell us another way you would like to use social media to interact with us:


Text field, <100 char
N
OE_SM Other Ways to interact
LNH1336
If you could make one improvement to this site, what would it be?


Text area, no char limit Open N
Improvement
File Typeapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File Modified0000-00-00
File Created0000-00-00

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