| Model Instance Name: |
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| NICHD_NCS |
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| MID: |
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sYc4JMoAssd1d8lIlxdU8Q== |
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| Partitioned Yes |
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| FPI Included(Y/N)? |
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| NOTE: All non-partitioned surveys will NOT be imputed and the elements will be rotated as a default unless otherwise specified and approved by Research. |
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| Date: |
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3/21/2013 |
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| NICHD_NCS |
| Model questions utilize the ACSI methodology to determine scores and impacts |
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ELEMENTS (drivers of satisfaction) |
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CUSTOMER SATISFACTION |
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FUTURE BEHAVIORS |
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MQ Label |
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MQ Label |
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MQ Label |
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Content (1=Poor, 10=Excellent, Don't Know) |
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Satisfaction |
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Return (1=Very Unlikely, 10=Very Likely) |
| 1 |
Content - Accuracy |
Please rate your perception of the accuracy of information on this site. |
21 |
Satisfaction - Overall |
What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied) |
24 |
Return |
How likely are you to return to this site? |
| 2 |
Content - Quality |
Please rate the quality of information on this site. |
22 |
Satisfaction - Expectations |
How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds) |
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Recommend (1=Very Unlikely, 10=Very Likely) |
| 3 |
Content - Freshness |
Please rate the freshness of content on this site. |
23 |
Satisfaction - Ideal |
How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close) |
25 |
Recommend |
How likely are you to recommend this site to someone else? |
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Look and Feel (1=Poor, 10=Excellent, Don't Know) |
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Primary Resource (1=Very Unlikely, 10=Very Likely) |
| 4 |
Look and Feel - Appeal |
Please rate the visual appeal of this site. |
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26 |
Primary Resource |
How likely are you to use this site as your primary resource for obtaining information from this organization? |
| 5 |
Look and Feel - Balance |
Please rate the balance of graphics and text on this site. |
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| 6 |
Look and Feel - Readability |
Please rate the readability of the pages on this site. |
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Navigation (1=Poor, 10=Excellent, Don't Know) |
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| 7 |
Navigation - Organized |
Please rate how well the site is organized. |
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| 8 |
Navigation - Options |
Please rate the options available for navigating this site. |
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| 9 |
Navigation - Layout |
Please rate how well the site layout helps you find what you are looking for. |
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| 10 |
Navigation - Clicks |
Please rate the number of clicks to get where you want on this site. |
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Online Transparency (1=Poor, 10=Excellent, Don't Know) |
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| 11 |
Online Transparency - Disclose |
Please rate how thoroughly this site discloses information about what this organization is doing. |
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| 12 |
Online Transparency - Quick |
Please rate how quickly information about this organization is made available on this site. |
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| 13 |
Online Transparency - Access |
Please rate how well information about this organization's actions can be accessed by the public on this site. |
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Search (1=Poor, 10=Excellent, Don't Know) |
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| 14 |
Search - Results Relevance |
Please rate the relevance of search results on this site. |
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| 15 |
Search - Results Organization |
Please rate the organization of search results on this site. |
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| 16 |
Search - Results Help |
Please rate how well the search results help you decide what to select. |
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| 17 |
Search - Feature Narrow |
Please rate how well the search feature helps you to narrow the results to find what you want. |
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Site Performance (1=Poor, 10=Excellent, Don't Know) |
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| 18 |
Site Performance - Loading |
Please rate how quickly pages load on this site. |
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| 19 |
Site Performance - Consistency |
Please rate the consistency of speed from page to page on this site. |
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| 20 |
Site Performance - Errors |
Please rate the ability to load pages without getting error messages on this site. |
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| Model Instance Name: |
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| NICHD_NCS |
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| MID: |
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Existing Measure - Please fill in; New Measure - DOT will fill in |
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| Partitioned Yes |
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| FPI Included(Y/N)? |
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| NOTE: All non-partitioned surveys will NOT be imputed and the elements will be rotated as a default unless otherwise specified and approved by Research. |
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| Date: |
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3/21/2013 |
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| NICHD_NCS |
| Model questions utilize the ACSI methodology to determine scores and impacts |
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ELEMENTS (drivers of satisfaction) |
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CUSTOMER SATISFACTION |
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FUTURE BEHAVIORS |
|
MQ Label |
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MQ Label |
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MQ Label |
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Contenido (1=Deficiente, 10=Excelente, No sabe) |
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Satisfacción |
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Retornar (1=Muy poco probable, 10=Muy probable) |
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1 |
Clasifique su percepción de la exactitud de la información en este sitio Web. |
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¿Cuál es su satisfacción en general con este sitio Web?
(1=Muy satisfecho, 10=Muy satisfecho) |
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¿Cuán probable es que usted vuelva a este sitio? |
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2 |
Clasifique la calidad de la información en este sitio. |
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¿Cuán bien este sitio ha cumplido con sus expectativas?
(1=No las alcanza, 10=Las supera) |
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Recomienda (1=Muy poco probable, 10=Muy probable) |
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3 |
Clasifique la actualidad de la información en este sitio. |
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¿Cómo se compara este sitio Web con su idea de uno ideal?
(1=Muy diferente, 10=Muy parecido) |
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¿Cuán probable es que usted recomiende este sitio Web a alguien más? |
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Aspecto (1=Deficiente, 10=Excelente, No sabe) |
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Recurso principal (1=Muy poco probable, 10=Muy probable) |
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4 |
Clasifique el atractivo visual de este sitio. |
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¿Cuán probable es que usted use este sitio Web como fuente principal para obtener información de esta organización? |
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5 |
Clasifique el balance de gráficos y texto en este sitio. |
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6 |
Clasifique la legibilidad de las páginas en este sitio. |
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Exploración (1=Deficiente, 10=Excelente, No sabe) |
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7 |
Clasifique lo bien que está organizado este sitio. |
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8 |
Clasifique las opciones personales para explorar este sitio. |
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9 |
Clasifique cuán bien el diseño de este sitio le ayuda a encontrar lo que está buscando. |
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10 |
Clasifique el número de clics para llegar a donde usted desea en este sitio. |
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Transparencia en línea (1=Deficiente, 10=Excelente, No sabe) |
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11 |
Clasifique cuán exhaustivamente este sitio divulga información sobre lo que esta organización hace. |
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12 |
Clasifique cuán rápidamente la información sobre esta organización es puesta a disponibilidad en este sitio. |
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13 |
Clasifique cuán bien la información sobre las acciones de esta empresa puede ser accedida por el público en este sitio. |
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Búsqueda (1=Deficiente, 10=Excelente, No sabe) |
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14 |
Clasifique la relevancia de los resultados de búsqueda en este sitio. |
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15 |
Clasifique la organización de los resultados de búsqueda en este sitio. |
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16 |
Clasifique cuán bien los resultados de búsqueda le ayudan a decidir qué seleccionar. |
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17 |
Clasifique cuán bien la función de búsqueda le permite limitar los resultados para encontrar lo que usted desea. |
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Rendimiento del sitio (1=Deficiente, 10=Excelente, No sabe) |
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18 |
Clasifique cuán rápido se cargan las páginas en este sitio. |
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19 |
Clasifique la consistencia de la velocidad de paso entre páginas del sitio. |
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20 |
Clasifique la capacidad de cargar páginas sin obtener mensajes de error en este sitio. |
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| #REF! |
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red & strike-through: DELETE |
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| NICHD_NCS |
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underlined & italicized: RE-ORDER |
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| MID: sYc4JMoAssd1d8lIlxdU8Q== |
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pink: ADDITION |
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| Date: |
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3/1/2008 |
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blue + -->: REWORDING |
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| NICHD_NCS CUSTOM QUESTION LIST |
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bharati.hulbanni:
Hide (DO NOT DELETE) this column before sending to a client.
QID |
FPI
Y? |
Skip Logic Label |
Question Text |
bharati.hulbanni:
Hide (DO NOT DELETE) this column before sending to a client.
AnswerIDs (DOT) |
Answer Choices
(limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required
Y/N |
Special Instructions |
CQ Label |
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| LNH4146 |
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How frequently do you visit the National Children's Study site? |
LNH4146A01 |
First time |
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Radio button, one-up vertical |
Single |
Y |
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Visit Frequency |
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LNH4146A02 |
Daily |
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LNH4146A03 |
Weekly |
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LNH4146A04 |
Monthly |
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LNH4146A05 |
Less than Once a Month |
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| LNH4147 |
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What information were you primarily looking for on the site today? |
LNH4147A01 |
General study information |
D,E |
Radio button, one-up vertical |
single |
Y |
Skip Logic Group* |
Infor Type Seeking |
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LNH4147A02 |
Information about a specific Vanguard study location |
D,E |
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LNH4147A03 |
General information about participating in the Study |
D,E |
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LNH4147A04 |
Workshops and other Events |
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LNH4147A05 |
Researcher-focused resources, like study design and methods development |
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LNH4147A06 |
Study funding information |
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LNH4147A07 |
Announcements and Public Notices |
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LNH4147A08 |
Job or Business Opportunities |
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LNH4147A09 |
Other, please specify |
A |
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| LNH4148 |
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A |
what other type of information you were looking for |
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Text area, no char limit |
|
N |
Skip Logic Group* |
OPS_Info Seeking |
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| LNH4149 |
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D |
Who is this information for? |
LNH4149A01 |
Myself |
|
Radio button, one-up vertical |
single |
Y |
Skip Logic Group* |
Info for Whom |
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LNH4149A02 |
My child |
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LNH4149A03 |
A friend or other family member |
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LNH4149A04 |
Research or researcher |
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LNH4149A05 |
Someone I provide care for |
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LNH4149A06 |
Other |
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| LNH4150 |
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E |
How do you plan to use the information you found on the site today? |
LNH4150A01 |
For research purposes |
|
Radio button, one-up vertical |
single |
Y |
Skip Logic Group* |
Info Use (Health) |
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LNH4150A02 |
Give information to a family member or friend |
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LNH4150A03 |
Use for myself |
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LNH4150A04 |
I'm not sure yet |
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LNH4150A05 |
I didn't find what I was looking for |
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LNH4150A06 |
Other |
F |
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| LNH4151 |
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F |
Other use for the information you found on the site today: |
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Open-ended |
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Text area, no char limit |
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Skip Logic Group* |
OPS_Info Use (Health) |
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| LNH4152 |
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Did you find the information you were looking for? |
LNH4152A01 |
Yes |
|
Radio button, one-up vertical |
single |
Y |
Skip Logic Group* |
Find Info |
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LNH4152A02 |
Partially |
A |
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LNH4152A03 |
No |
A |
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| LNH4153 |
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A |
What specifically were you looking for that you were unable to find? |
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Text area, no char limit |
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N |
Skip Logic Group* |
OE_Unable to Find |
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| LNH4154 |
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Which of the following best describes you? |
LNH4154A01 |
Health consumer/ general public |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group* |
Role |
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LNH4154A02 |
Health Care Provider/Health Professional |
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LNH4154A03 |
Scientist/Researcher |
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LNH4154A04 |
Media/Journalist/Science Writer |
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LNH4154A05 |
Policy Maker |
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LNH4154A06 |
Representative of an Existing Study Partner |
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LNH4154A07 |
Student/Teacher/Educator |
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LNH4154A08 |
Other, please specify |
A |
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| LNH4155 |
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A |
Other role that best describes you: |
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Text area, no char limit |
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N |
Skip Logic Group* |
OPS_Role |
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| LNH4156 |
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What was your primary method of locating information on the NCS site today? |
LNH4156A01 |
Top navigation menu |
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Single |
Y |
Skip Logic Group* |
Navigation Method |
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LNH4156A02 |
Left navigation bar |
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LNH4156A03 |
Used an external search engine such as Google, Bing, or Yahoo |
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LNH4156A04 |
Used a Bookmark or Favorite |
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LNH4156A05 |
Followed a link into the NCS site from another site |
B |
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LNH4156A06 |
Followed a link from a page on the National Institutes of Health (NIH) Web site |
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LNH4156A07 |
Site-wide search box (open text box in upper right corner) |
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LNH4156A08 |
Other, please specify |
A |
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| LNH4157 |
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A |
Other method of locating information: |
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Text area, no char limit |
|
N |
Skip Logic Group* |
OPS_Nav Method |
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| LNH4158 |
|
B |
Specifically, which site did you arrive from? |
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Text area, no char limit |
|
N |
Skip Logic Group* |
OE_Site Arrived From |
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| LNH4159 |
|
|
How would you describe your navigation experience on this site today? (Please select all that apply.) |
LNH4159A01 |
I had no difficulty navigating/browsing on this site |
|
Checkbox, one-up vertical |
Multi |
Y |
OPS Group |
Navigation Exp. |
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LNH4159A02 |
Links often did not take me where I expected |
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LNH4159A03 |
Had difficulty finding relevant information/products |
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LNH4159A04 |
Links/labels are difficult to understand |
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LNH4159A05 |
Too many links/navigational options to choose from |
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LNH4159A06 |
Had technical difficulties (error messages, broken links, etc.) |
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LNH4159A07 |
Could not navigate back to previous information |
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LNH4159A08 |
I had a navigation difficulty not listed above: |
A |
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| LNH4160 |
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A |
Other difficulty with navigation: |
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Text area, no char limit |
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N |
OPS Group |
OPS_Navigation Diff. |
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| LNH4161 |
|
|
Did you use the site-wide search feature during your visit today? |
LNH4161A01 |
Yes |
A |
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group* |
Search Use |
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LNH4161A02 |
No |
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LNH4161A03 |
Don't remember |
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| LNH4162 |
|
A |
Please tell us about your experience with the site's search feature today. (Please select all that apply.) |
LNH4162A01 |
The search feature met my needs today |
|
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group* |
Search Exp. |
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LNH4162A02 |
I had issues with the basic search process (how to use it, terms to enter) |
B |
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|
LNH4162A03 |
I had issues with the visual display of the search results (text size, images) |
|
|
|
|
|
|
|
|
|
|
|
LNH4162A04 |
I had issues with the search results I received |
F |
|
|
|
|
|
|
|
|
|
|
LNH4162A05 |
I had issues with sorting, filtering, advanced search, or lack of these options |
|
|
|
|
|
|
|
| LNH4163 |
|
B |
What were your issues with the basic search process? (Please select all that apply.) |
LNH4163A01 |
It was not clear to me how to use the search feature |
|
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group* |
Search_Basic Issues |
|
|
|
|
|
LNH4163A02 |
I did not know what terms to use to get the results I wanted |
|
|
|
|
|
|
|
|
|
|
|
LNH4163A03 |
There were too many steps or refinements to get to what I wanted |
|
|
|
|
|
|
|
|
|
|
|
LNH4163A04 |
I had a different issue with the basic search process: |
C |
|
|
|
|
|
|
| LNH4164 |
|
C |
Other issue with the basic search process: |
|
Open-ended |
|
Text area, no char limit |
|
N |
Skip Logic Group* |
OPS_Search Basic Issues |
|
| LNH4165 |
|
F |
What were your issues with the search results? (Please select all that apply.) |
LNH4165A01 |
Results were not relevant/not what I wanted |
|
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group* |
Search_Results Issues |
|
|
|
|
|
LNH4165A02 |
There were not enough results |
|
|
|
|
|
|
|
|
|
|
|
LNH4165A03 |
There were NO results |
|
|
|
|
|
|
|
|
|
|
|
LNH4165A04 |
There was too little information in the results to decide what to choose |
|
|
|
|
|
|
|
|
|
|
|
LNH4165A05 |
Many of the search results looked the same |
|
|
|
|
|
|
|
|
|
|
|
LNH4165A06 |
Couldn't find item from the catalog/store |
|
|
|
|
|
|
|
|
|
|
|
LNH4165A07 |
I had a different issue with the search results: |
G |
|
|
|
|
|
|
| LNH4166 |
|
G |
Other issue with the search results: |
|
Open-ended |
|
Text area, no char limit |
|
N |
Skip Logic Group* |
OPS_Search Results Issues |
|
| LNH4167 |
|
|
Is the design of the website pleasing and appropriate? |
LNH4167A01 |
Yes |
|
Radio button, one-up vertical |
single |
Y |
Skip Logic Group* |
Opinion of Site |
|
|
|
|
|
LNH4167A02 |
No |
A |
|
|
|
|
|
|
| LNH4168 |
|
A |
What aspects of the website design would you change? |
|
Open-ended |
|
Text area, no char limit |
|
N |
Skip Logic Group* |
OE_Change Site Design |
|
| LNH4169 |
|
|
If you could make one change to the NCS site, what would it be? |
|
|
|
Text area, no char limit |
|
N |
|
OE_One Change |
|
| LNH4170 |
|
|
What additional information or resources would you like to see included on our site? |
|
|
|
Text area, no char limit |
|
N |
|
OE_Add'l Info |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| #REF! |
|
|
|
|
red & strike-through: DELETE |
|
|
|
|
|
|
|
| NICHD_NCS |
|
|
|
|
underlined & italicized: RE-ORDER |
|
|
|
|
|
|
|
| MID: sYc4JMoAssd1d8lIlxdU8Q== |
|
|
|
|
pink: ADDITION |
|
|
|
|
|
|
|
| Date: |
|
3/1/2008 |
|
blue + -->: REWORDING |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| NICHD_NCS CUSTOM QUESTION LIST |
|
|
bharati.hulbanni:
Hide (DO NOT DELETE) this column before sending to a client.
QID |
FPI
Y? |
Skip Logic Label |
Question Text |
bharati.hulbanni:
Hide (DO NOT DELETE) this column before sending to a client.
AnswerIDs (DOT) |
Answer Choices
(limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required
Y/N |
Special Instructions |
CQ Label |
|
| LNH4146 |
|
|
How frequently do you visit the National Children's Study site? |
LNH4146A01 |
First time |
|
Radio button, one-up vertical |
Single |
Y |
|
Visit Frequency |
|
|
|
|
|
LNH4146A02 |
Daily |
|
|
|
|
|
|
|
|
|
|
|
LNH4146A03 |
Weekly |
|
|
|
|
|
|
|
|
|
|
|
LNH4146A04 |
Monthly |
|
|
|
|
|
|
|
|
|
|
|
LNH4146A05 |
Less than Once a Month |
|
|
|
|
|
|
|
| LNH4147 |
|
|
What information were you primarily looking for on the site today? |
LNH4147A01 |
General study information |
D,E |
Radio button, one-up vertical |
single |
Y |
Skip Logic Group* |
Infor Type Seeking |
|
|
|
|
|
LNH4147A02 |
Information about a specific Vanguard study location |
D,E |
|
|
|
|
|
|
|
|
|
|
LNH4147A03 |
General information about participating in the Study |
D,E |
|
|
|
|
|
|
|
|
|
|
LNH4147A04 |
Workshops and other Events |
|
|
|
|
|
|
|
|
|
|
|
LNH4147A05 |
Researcher-focused resources, like study design and methods development |
|
|
|
|
|
|
|
|
|
|
|
LNH4147A06 |
Study funding information |
|
|
|
|
|
|
|
|
|
|
|
LNH4147A07 |
Announcements and Public Notices |
|
|
|
|
|
|
|
|
|
|
|
LNH4147A08 |
Job or Business Opportunities |
|
|
|
|
|
|
|
|
|
|
|
LNH4147A09 |
Other, please specify |
A |
|
|
|
|
|
|
| LNH4148 |
|
A |
what other type of information you were looking for |
|
|
|
Text area, no char limit |
|
N |
Skip Logic Group* |
OPS_Info Seeking |
|
| LNH4149 |
|
D |
Who is this information for? |
LNH4149A01 |
Myself |
|
Radio button, one-up vertical |
single |
Y |
Skip Logic Group* |
Info for Whom |
|
|
|
|
|
LNH4149A02 |
My child |
|
|
|
|
|
|
|
|
|
|
|
LNH4149A03 |
A friend or other family member |
|
|
|
|
|
|
|
|
|
|
|
LNH4149A04 |
Research or researcher |
|
|
|
|
|
|
|
|
|
|
|
LNH4149A05 |
Someone I provide care for |
|
|
|
|
|
|
|
|
|
|
|
LNH4149A06 |
Other |
|
|
|
|
|
|
|
| LNH4150 |
|
E |
How do you plan to use the information you found on the site today? |
LNH4150A01 |
For research purposes |
|
Radio button, one-up vertical |
single |
Y |
Skip Logic Group* |
Info Use (Health) |
|
|
|
|
|
LNH4150A02 |
Give information to a family member or friend |
|
|
|
|
|
|
|
|
|
|
|
LNH4150A03 |
Use for myself |
|
|
|
|
|
|
|
|
|
|
|
LNH4150A04 |
I'm not sure yet |
|
|
|
|
|
|
|
|
|
|
|
LNH4150A05 |
I didn't find what I was looking for |
|
|
|
|
|
|
|
|
|
|
|
LNH4150A06 |
Other |
F |
|
|
|
|
|
|
| LNH4151 |
|
F |
Other use for the information you found on the site today: |
|
Open-ended |
|
Text area, no char limit |
|
|
Skip Logic Group* |
OPS_Info Use (Health) |
|
| LNH4152 |
|
|
Did you find the information you were looking for? |
LNH4152A01 |
Yes |
|
Radio button, one-up vertical |
single |
Y |
Skip Logic Group* |
Find Info |
|
|
|
|
|
LNH4152A02 |
Partially |
A |
|
|
|
|
|
|
|
|
|
|
LNH4152A03 |
No |
A |
|
|
|
|
|
|
| LNH4153 |
|
A |
What specifically were you looking for that you were unable to find? |
|
|
|
Text area, no char limit |
|
N |
Skip Logic Group* |
OE_Unable to Find |
|
| LNH4154 |
|
|
Which of the following best describes you? |
LNH4154A01 |
Health consumer/ general public |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group* |
Role |
|
|
|
|
|
LNH4154A02 |
Health Care Provider/Health Professional |
|
|
|
|
|
|
|
|
|
|
|
LNH4154A03 |
Scientist/Researcher |
|
|
|
|
|
|
|
|
|
|
|
LNH4154A04 |
Media/Journalist/Science Writer |
|
|
|
|
|
|
|
|
|
|
|
LNH4154A05 |
Policy Maker |
|
|
|
|
|
|
|
|
|
|
|
LNH4154A06 |
Representative of an Existing Study Partner |
|
|
|
|
|
|
|
|
|
|
|
LNH4154A07 |
Student/Teacher/Educator |
|
|
|
|
|
|
|
|
|
|
|
LNH4154A08 |
Other, please specify |
A |
|
|
|
|
|
|
| LNH4155 |
|
A |
Other role that best describes you: |
|
|
|
Text area, no char limit |
|
N |
Skip Logic Group* |
OPS_Role |
|
| LNH4156 |
|
|
What was your primary method of locating information on the NCS site today? |
LNH4156A01 |
Top navigation menu |
|
|
Single |
Y |
Skip Logic Group* |
Navigation Method |
|
|
|
|
|
LNH4156A02 |
Left navigation bar |
|
|
|
|
|
|
|
|
|
|
|
LNH4156A03 |
Used an external search engine such as Google, Bing, or Yahoo |
|
|
|
|
|
|
|
|
|
|
|
LNH4156A04 |
Used a Bookmark or Favorite |
|
|
|
|
|
|
|
|
|
|
|
LNH4156A05 |
Followed a link into the NCS site from another site |
B |
|
|
|
|
|
|
|
|
|
|
LNH4156A06 |
Followed a link from a page on the National Institutes of Health (NIH) Web site |
|
|
|
|
|
|
|
|
|
|
|
LNH4156A07 |
Site-wide search box (open text box in upper right corner) |
|
|
|
|
|
|
|
|
|
|
|
LNH4156A08 |
Other, please specify |
A |
|
|
|
|
|
|
| LNH4157 |
|
A |
Other method of locating information: |
|
|
|
Text area, no char limit |
|
N |
Skip Logic Group* |
OPS_Nav Method |
|
| LNH4158 |
|
B |
Specifically, which site did you arrive from? |
|
|
|
Text area, no char limit |
|
N |
Skip Logic Group* |
OE_Site Arrived From |
|
| LNH4159 |
|
|
How would you describe your navigation experience on this site today? (Please select all that apply.) |
LNH4159A01 |
I had no difficulty navigating/browsing on this site |
|
Checkbox, one-up vertical |
Multi |
Y |
OPS Group |
Navigation Exp. |
|
|
|
|
|
LNH4159A02 |
Links often did not take me where I expected |
|
|
|
|
|
|
|
|
|
|
|
LNH4159A03 |
Had difficulty finding relevant information/products |
|
|
|
|
|
|
|
|
|
|
|
LNH4159A04 |
Links/labels are difficult to understand |
|
|
|
|
|
|
|
|
|
|
|
LNH4159A05 |
Too many links/navigational options to choose from |
|
|
|
|
|
|
|
|
|
|
|
LNH4159A06 |
Had technical difficulties (error messages, broken links, etc.) |
|
|
|
|
|
|
|
|
|
|
|
LNH4159A07 |
Could not navigate back to previous information |
|
|
|
|
|
|
|
|
|
|
|
LNH4159A08 |
I had a navigation difficulty not listed above: |
A |
|
|
|
|
|
|
| LNH4160 |
|
A |
Other difficulty with navigation: |
|
|
|
Text area, no char limit |
|
N |
OPS Group |
OPS_Navigation Diff. |
|
| LNH4161 |
|
|
Did you use the site-wide search feature during your visit today? |
LNH4161A01 |
Yes |
A |
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group* |
Search Use |
|
|
|
|
|
LNH4161A02 |
No |
|
|
|
|
|
|
|
|
|
|
|
LNH4161A03 |
Don't remember |
|
|
|
|
|
|
|
| LNH4162 |
|
A |
Please tell us about your experience with the site's search feature today. (Please select all that apply.) |
LNH4162A01 |
The search feature met my needs today |
|
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group* |
Search Exp. |
|
|
|
|
|
LNH4162A02 |
I had issues with the basic search process (how to use it, terms to enter) |
B |
|
|
|
|
|
|
|
|
|
|
LNH4162A03 |
I had issues with the visual display of the search results (text size, images) |
|
|
|
|
|
|
|
|
|
|
|
LNH4162A04 |
I had issues with the search results I received |
F |
|
|
|
|
|
|
|
|
|
|
LNH4162A05 |
I had issues with sorting, filtering, advanced search, or lack of these options |
|
|
|
|
|
|
|
| LNH4163 |
|
B |
What were your issues with the basic search process? (Please select all that apply.) |
LNH4163A01 |
It was not clear to me how to use the search feature |
|
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group* |
Search_Basic Issues |
|
|
|
|
|
LNH4163A02 |
I did not know what terms to use to get the results I wanted |
|
|
|
|
|
|
|
|
|
|
|
LNH4163A03 |
There were too many steps or refinements to get to what I wanted |
|
|
|
|
|
|
|
|
|
|
|
LNH4163A04 |
I had a different issue with the basic search process: |
C |
|
|
|
|
|
|
| LNH4164 |
|
C |
Other issue with the basic search process: |
|
Open-ended |
|
Text area, no char limit |
|
N |
Skip Logic Group* |
OPS_Search Basic Issues |
|
| LNH4165 |
|
F |
What were your issues with the search results? (Please select all that apply.) |
LNH4165A01 |
Results were not relevant/not what I wanted |
|
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group* |
Search_Results Issues |
|
|
|
|
|
LNH4165A02 |
There were not enough results |
|
|
|
|
|
|
|
|
|
|
|
LNH4165A03 |
There were NO results |
|
|
|
|
|
|
|
|
|
|
|
LNH4165A04 |
There was too little information in the results to decide what to choose |
|
|
|
|
|
|
|
|
|
|
|
LNH4165A05 |
Many of the search results looked the same |
|
|
|
|
|
|
|
|
|
|
|
LNH4165A06 |
Couldn't find item from the catalog/store |
|
|
|
|
|
|
|
|
|
|
|
LNH4165A07 |
I had a different issue with the search results: |
G |
|
|
|
|
|
|
| LNH4166 |
|
G |
Other issue with the search results: |
|
Open-ended |
|
Text area, no char limit |
|
N |
Skip Logic Group* |
OPS_Search Results Issues |
|
| LNH4167 |
|
|
Is the design of the website pleasing and appropriate? |
LNH4167A01 |
Yes |
|
Radio button, one-up vertical |
single |
Y |
Skip Logic Group* |
Opinion of Site |
|
|
|
|
|
LNH4167A02 |
No |
A |
|
|
|
|
|
|
| LNH4168 |
|
A |
What aspects of the website design would you change? |
|
Open-ended |
|
Text area, no char limit |
|
N |
Skip Logic Group* |
OE_Change Site Design |
|
| LNH4169 |
|
|
If you could make one change to the NCS site, what would it be? |
|
|
|
Text area, no char limit |
|
N |
|
OE_One Change |
|
| LNH4170 |
|
|
What additional information or resources would you like to see included on our site? |
|
|
|
Text area, no char limit |
|
N |
|
OE_Add'l Info |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| #REF! |
|
|
|
|
red & strike-through: DELETE |
|
|
|
|
|
|
|
| NICHD_NCS |
|
|
|
|
underlined & italicized: RE-ORDER |
|
|
|
|
|
|
|
| MID: sYc4JMoAssd1d8lIlxdU8Q== |
|
|
|
|
pink: ADDITION |
|
|
|
|
|
|
|
| Date: |
|
3/1/2008 |
|
blue + -->: REWORDING |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| NICHD_NCS CUSTOM QUESTION LIST |
|
|
bharati.hulbanni:
Hide (DO NOT DELETE) this column before sending to a client.
QID |
FPI
Y? |
bharati.hulbanni:
there should be NO MORE THAN ONE LETTER IN HERE (Skip Logic Label)
Skip Logic Label |
Question Text |
bharati.hulbanni:
Hide (DO NOT DELETE) this column before sending to a client.
AnswerIDs (DOT) |
Answer Choices
(limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required
Y/N |
bharati.hulbanni:
Can not have more than one CQ GroupType (denoted by an *) within one colored group in 'Special Instructions' .
Special Instructions |
CQ Label |
|
| SPLNH4146 |
|
|
¿Con cuánta frecuencia visita usted el sitio de National Children's Study? |
SPLNH4146A01 |
Primera vez |
|
Radio button, one-up vertical |
Single |
Y |
|
Frequency of Visit |
|
|
|
|
|
SPLNH4146A02 |
Diariamente |
|
|
|
|
|
|
|
|
|
|
|
SPLNH4146A03 |
Semanalmente |
|
|
|
|
|
|
|
|
|
|
|
SPLNH4146A04 |
Mensualmente |
|
|
|
|
|
|
|
|
|
|
|
SPLNH4146A05 |
Menos de una vez al mes |
|
|
|
|
|
|
|
| SPLNH4147 |
|
|
¿Qué información estaba usted buscando principalmente en el sitio hoy? |
SPLNH4147A01 |
Información de estudio general |
D,E |
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
Info Type Seeking |
|
|
|
|
|
SPLNH4147A02 |
Información sobre una ubicación específica de estudio Vanguard |
D,E |
|
|
|
|
|
|
|
|
|
|
SPLNH4147A03 |
Información general sobre la participación en el estudio |
D,E |
|
|
|
|
|
|
|
|
|
|
SPLNH4147A04 |
Talleres y otros eventos |
|
|
|
|
|
|
|
|
|
|
|
SPLNH4147A05 |
Recursos enfocados en el investigador, como diseños de estudio y desarrollo de métodos |
|
|
|
|
|
|
|
|
|
|
|
SPLNH4147A06 |
Información de financiación de estudios |
|
|
|
|
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|
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SPLNH4147A07 |
Anuncios y notificaciones públicas |
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SPLNH4147A08 |
Oportunidades de trabajo o negocios |
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SPLNH4147A09 |
Otro, por favor especifique |
A |
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| SPLNH4148 |
|
A |
Qué otro tipo de información estaba buscando |
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Text area, no char limit |
|
N |
Skip Logic Group |
OPS_Info Seeking |
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| SPLNH4149 |
|
D |
¿Para quién es esta información? |
SPLNH4149A01 |
Para mí mismo |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
Info for Whom |
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SPLNH4149A02 |
Mi hijo/a |
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SPLNH4149A03 |
Un amigo u otro familiar |
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SPLNH4149A04 |
Investigación o investigador |
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SPLNH4149A05 |
Alguien a quien presto servicios de salud |
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SPLNH4149A06 |
Otro |
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| SPLNH4150 |
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E |
¿Cómo planea usar la información que usted encontró en el sitio hoy? |
SPLNH4150A01 |
Para propósitos de investigación |
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Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
Info Use (Health) |
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SPLNH4150A02 |
Dar información a un familiar o amigo |
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SPLNH4150A03 |
Uso personal |
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SPLNH4150A04 |
No estoy seguro/a |
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SPLNH4150A05 |
No encontré lo que estaba buscando |
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SPLNH4150A06 |
Otro |
F |
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| SPLNH4151 |
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F |
Otro uso de la información que usted encontró en el sitio hoy: |
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Text area, no char limit |
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N |
Skip Logic Group |
OPS_Info Use (Health) |
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| SPLNH4152 |
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¿Encontró la información que estaba buscando? |
SPLNH4152A01 |
Sí |
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Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
Find Info |
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SPLNH4152A02 |
Parcialmente |
A |
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SPLNH4152A03 |
No |
A |
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| SPLNH4153 |
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A |
¿Qué era lo que específicamente estaba buscando y no pudo encontrar? |
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Text area, no char limit |
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N |
Skip Logic Group |
OE_Unable to Find |
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| SPLNH4154 |
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¿Qué de lo siguiente lo describe mejor a usted? |
SPLNH4154A01 |
Cliente de salud/ público en general |
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Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
Role |
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SPLNH4154A02 |
Proveedor de servicios de salud/ profesional de la salud |
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SPLNH4154A03 |
Científico/ investigador |
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SPLNH4154A04 |
Medios/ periodista/ escritor científico |
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SPLNH4154A05 |
Legislador |
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SPLNH4154A06 |
Representante de un compañero de estudio actual |
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SPLNH4154A07 |
Estudiante/ profesor/ educador |
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SPLNH4154A08 |
Otro, por favor especifique |
A |
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| SPLNH4155 |
|
A |
Otro título que lo describa mejor: |
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Text area, no char limit |
|
N |
Skip Logic Group |
OPS_Role |
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| SPLNH4156 |
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|
¿Cuál fue su método principal de búsqueda de información en el sitio de NCS hoy? |
SPLNH4156A01 |
Menú de navegación superior |
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Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
Navigation Method |
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SPLNH4156A02 |
Barra de navegación izquierda |
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SPLNH4156A03 |
Usé un motor externo de búsqueda como Google, Bing o Yahoo |
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SPLNH4156A04 |
Usado como marcador o favorito |
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SPLNH4156A05 |
Hice clic en un enlace al sitio NCS desde otro sitio |
B |
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SPLNH4156A06 |
Hice clic en un enlace desde una página del sitio Web de los Institutos Nacionales de la Salud (NIH) |
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SPLNH4156A07 |
Casilla de búsqueda para todo el sitio (casilla de texto abierta en la esquina superior derecha) |
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SPLNH4156A08 |
Otro, por favor especifique |
A |
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| SPLNH4157 |
|
A |
Otro método de ubicación de la información: |
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Text area, no char limit |
|
N |
Skip Logic Group |
OPS_Nav Method |
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| SPLNH4158 |
|
B |
Específicamente, ¿desde qué sitio llegó usted? |
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Text area, no char limit |
|
N |
Skip Logic Group |
OE_Site Arrived From |
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| SPLNH4159 |
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|
¿Cómo describiría su experiencia de exploración en este sitio hoy? (Seleccione todas las opciones que correspondan). |
SPLNH4159A01 |
No tuve problemas navegando/explorando este sitio |
|
Checkbox, one-up vertical |
Multi |
Y |
OPS Group |
Navigation Exp. |
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SPLNH4159A02 |
Los enlaces a menudo no me llevaban a donde esperaba |
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SPLNH4159A03 |
Tuve difilcultad al encontrar información/productos relevantes |
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SPLNH4159A04 |
Los enlaces/etiquetas son difíciles de entender |
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SPLNH4159A05 |
Demasiados enlaces/opciones de navegación para elegir |
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SPLNH4159A06 |
Tuve dificultades técnicas (mensajes de error, enlaces rotos, etc.) |
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SPLNH4159A07 |
No se pudo navegar de regreso a la información previa |
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SPLNH4159A08 |
Tuve un problema de navegación que no se incluye en la lista: |
A |
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| SPLNH4160 |
|
A |
Otros problemas con la navegación: |
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Text area, no char limit |
|
N |
OPS Group |
OPS_Navigation Diff. |
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| SPLNH4161 |
|
|
¿Usó la función de búsqueda para todo el sitio durante su visita hoy? |
SPLNH4161A01 |
Sí |
A |
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
Search Use |
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SPLNH4161A02 |
No |
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SPLNH4161A03 |
No recuerdo |
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| SPLNH4162 |
|
A |
Cuéntenos sobre su experiencia con la función de búsqueda del sitio hoy. (Seleccione todas las opciones que correspondan). |
SPLNH4162A01 |
La función de búsqueda satisfizo mis necesidades hoy |
|
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group |
Search Exp. |
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SPLNH4162A02 |
Tuve problemas con el proceso de búsqueda básico (cómo usarlo, términos a ingresar) |
B |
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SPLNH4162A03 |
Tuve problemas con la visualización de los resultados de búsqueda (tamaño de texto, imágenes) |
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SPLNH4162A04 |
Tuve problemas con los resultados de búsqueda que obtuve |
F |
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SPLNH4162A05 |
Tuve problemas con el ordenamiento, filtrado, búsqueda avanzada, o falta de estas opciones |
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| SPLNH4163 |
|
B |
¿Cuáles fueron sus problemas con el proceso de búsqueda básico? (Seleccione todas las opciones que correspondan). |
SPLNH4163A01 |
No me fue claro el cómo usar la función de búsqueda |
|
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group |
Search_Basic Issues |
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SPLNH4163A02 |
No supe qué términos usar para obtener los resultados que quería |
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SPLNH4163A03 |
Habían demasiados pasos o ajustes para obtener lo que quería |
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SPLNH4163A04 |
Tuve un problema diferente con el proceso de búsqueda básica: |
C |
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| SPLNH4164 |
|
C |
Otro problema con el proceso de búsqueda básica: |
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|
Text area, no char limit |
|
N |
Skip Logic Group |
OPS_Search Basic Issues |
|
| SPLNH4165 |
|
F |
¿Cuáles fueron sus problemas con los resultados de búsqueda? (Seleccione todas las opciones que correspondan). |
SPLNH4165A01 |
Los resultados no fueron relevantes/ no eran los que quería |
|
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group |
Search_Results Issues |
|
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SPLNH4165A02 |
No hubieron suficientes resultados |
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SPLNH4165A03 |
NO HUBIERON resultados |
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SPLNH4165A04 |
Hubo muy poca información en los resultados para decidir qué elegir |
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SPLNH4165A05 |
Muchos de los resultados se veían igual |
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SPLNH4165A06 |
No pude encontrar el artículo en el catálogo/ tienda |
|
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SPLNH4165A07 |
Tuve un problema diferente con los resultados de búsqueda: |
G |
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| SPLNH4166 |
|
G |
Otro problema con los resultados de búsqueda: |
|
|
|
Text area, no char limit |
|
N |
Skip Logic Group |
OPS_Search Results Issues |
|
| SPLNH4167 |
|
|
¿Es el diseño del sitio web agradable y apropiado? |
SPLNH4167A01 |
Sí |
|
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|
SPLNH4167A02 |
No |
A |
|
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| SPLNH4168 |
|
A |
¿Qué aspectos del diseño del sitio Web usted cambiaría? |
|
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| SPLNH4169 |
|
|
Si pudiera hacer un cambio al sitio de NCS, ¿cuál sería? |
|
|
|
Text area, no char limit |
|
N |
|
OE_One Change |
|
| SPLNH4170 |
|
|
¿Qué información adicional o recursos le gustaría ver incluidos en nuestro sitio? |
|
|
|
Text area, no char limit |
|
N |
|
OE_Add'l Info |
|
