Form 006 2018 006 Q_EPA_Web_Browse_20180308

E-Government Website Customer Satisfaction Surveys

2018 006 Q_EPA_Web_Browse_20180308.xlsx

2018 006 Q_EPA_Web_Browse_20180308

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Welcome and Thank You Text
v6 Model Qstns
Custom Questions
CQs (11-27-17)
Custom Questions (7-19-17)
CQs (5-10-17)
CQs (2-17-17)
CQs (2-14-17)
CQs (11-7-16)
CQs (10-28-16)
CQs (2-10-16)
CQs (1-28-16)


Sheet 1: Welcome and Thank You Text






Welcome and Thank You Text

Welcome Text - Alternate
Thank You Text - Alternate




Thank you for visiting the Environmental Protection Agency (EPA). You have been randomly selected to take part in this survey that ForeSee is conducting on behalf of the EPA. Please take a few minutes to give us your feedback. The feedback you provide will help the EPA enhance its site and serve you better. All results are strictly confidential.
Thank you for your time in completing this survey. Your input is very valuable and will be taken into consideration.




































Sheet 2: v6 Model Qstns

Model Name
EPA v6



Red & Strike-Through: Delete
Model ID
F8NtUQ4hhMplQddBU11cxA4C



Underlined & Italicized: Re-order
Partitioned
2MQ



Pink: Addition
Date
(7/15/2015)



Blue: Reword











``` Label Element Questions
Label Satisfaction Questions
Label Future Behaviors








Look and Feel (1=Poor, 10=Excellent, Don't Know)

Satisfaction

Recommend Agency
(1=Very Unlikely, 10=Very Likely)


1 Look and Feel - Appeal Please rate the visual appeal of this site. 16 Satisfaction - Overall What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)
19 Recommend Company How likely are you to recommend this agency to someone else?

2 Look and Feel - Balance Please rate the balance of graphics and text on this site. 17 Satisfaction - Expectations How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)


Use Information (1=Very Unlikely, 10=Very Likely)

3 Look and Feel - Readability Please rate the readability of the pages on this site. 18 Satisfaction - Ideal How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)
20 Use Information How likely are you to use the information you found today?



Site Performance (1=Poor, 10=Excellent, Don't Know)







4 Site Performance - Loading Please rate how quickly pages load on this site.







5 Site Performance - Consistency Please rate the consistency of speed from page to page on this site.







6 Site Performance - Completeness Please rate how completely the page content loads on this site.









Navigation (1=Poor, 10=Excellent, Don't Know)







7 Navigation - Organized Please rate how well this site is organized.







8 Navigation - Options Please rate the options available for navigating this site.







9 Navigation - Layout Please rate how well the site layout helps you find what you need.









Information Browsing (1=Poor, 10=Excellent, Don't Know)







10 Information Browsing - Sort Please rate the ability to sort information by criteria that are important to you on this site.







11 Information Browsing - Narrow Please rate the ability to narrow choices to find the information you are looking for on this site.







12 Information Browsing - Features Please rate how well the features on the site help you find the information you need.









Site Information (1=Poor, 10=Excellent, Don't Know)







13 Site Information - Thoroughness Please rate the thoroughness of information provided on this site.







14 Site Information - Understandable Please rate how understandable this site’s information is.







15 Site Information - Answers Please rate how well the site’s information provides answers to your questions.








Sheet 3: Custom Questions

Model Name
EPA v6



Red & Strike-Through: Delete

Model ID
F8NtUQ4hhMplQddBU11cxA4C



Underlined & Italicized: Re-order
Partitioned
2MQ



Pink: Addition
Date
(7/15/2015)



Blue: Reword
QID Question Meta Tag Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Required
Y/N
Type (select from list) Special Instructions CQ Label
MHM6126Q001

For this visit to the EPA website, which of the following best describes you? Represent business (includes consultant)
Y Radio Button One Up Vertical Skip Logic Group Role




Concerned citizen or consumer








Educator (teacher, professor, librarian)








Student








Web/App Developer








Scientist








Parent or adult helping a child








Non-profit, community group








Government employee (non-EPA)








EPA employee








Other C



MHM6126Q002
C Please explain your role in visiting this website:

N Text area, no char limit Skip Logic Group Other Role
RUS0174706

Did you visit the EPA.gov site to obtain criminal case, civil or cleanup case information? Yes M Y Radio button, one-up vertical Skip Logic Group Criminal, civil or clean up case information




No




RUS0174707
M What specific criminal case, civil or cleanup case information were you looking for today? Consent decrees, orders, settlements and other legal documents
Y Radio button, one-up vertical Skip Logic Group Criminal, civil or clean up case information_specific info




News release








Summary of the case or settlement








Other N



RUS0174708
N What other civil, criminal, or cleanup information were you looking for today?

N Text area, no char limit Skip Logic Group OE_Criminal, civil or clean up case information
RUS0174709

Did you visit the EPA.gov site for a policy or guidance concerning air, water, waste/chemical, cleanup or criminal enforcement issues? Yes P,G Y Radio button, one-up vertical Skip Logic Group Policy or Guidance info




No




RUS0174710
P Did you find what you were looking for today? Yes
Y Radio button, one-up vertical Skip Logic Group Represent business-accomplish




No




RUS0174711
G Is the Enforcement information broken out by specific topic (Air, water, waste/chemical, criminal enforcement, etc.) organized in a way to help you find information? Yes
Y Radio button, one-up vertical Skip Logic Group Enforcement Information_useable format




No L



RUS0174712
L Please tell us how you would like to see the Enforcement information organized.

N Text area, no char limit Skip Logic Group OE_Enforecement Information_useable format
MHM6126Q003

How frequently do you use the EPA website? Daily
Y Radio Button One Up Vertical
Frequency




Weekly








Monthly








A few times a year








About once a year








This is my first time




MHM6126Q004

How did you get to the EPA website today? Search engine (Google, Yahoo, Bing, etc.)
Y Radio button, one-up vertical Skip Logic Group Acquisition Source




Direct visit to www.EPA.gov








Link on another government site








Other A



MHM6126Q005
A Please specify what other source brought you to the EPA website today.

N Text area, no char limit Skip Logic Group OE_AcquisitionSource
KAU0161739

Did you visit the Green Vehicle Guide at epa.gov today? Yes A, B, C, D, J, I Y Radio button, one-up vertical Skip Logic Group GVG Visit
No
Not sure
KAU0161740
A How did you first hear about the Green Vehicle Guide? From a browser (i.e. Google, Bing, etc.)
Y Radio button, one-up vertical Skip Logic Group GVG aquicition
Friend/colleague recommended it
I have visited EPA.gov in the past and was curious if I could find information about Green Vehicles here
I linked to it from another site
Don't recall
KAU0161741
B What was your primary reason for visiting the Green Vehicle Guide? Research Green Vehicles
Y Radio button, one-up vertical Skip Logic Group GVG Primarary reason

Search for a SmartWay Vehicle





Learn more about vehicle emissions





Learn about alternative fuels





Learn about electric vehicles





Learn about transportation and emissions





Get tips on driving more efficiently





Other




KAU0161742
C Did you visit any of the following sections in the Green Vehicle Guide today? (Select all that apply) Green Vehicle Guide Home
Y Checkbox, one-up vertical Skip Logic Group GVG Section visited




Learn About Green Vehicles







Help Make Transportation Greener








Vehicles and Greenhouse Gasses - EPA's Role








Find A SmartWay Vehicle








Don't recall


Mutually Exclusive
KAU0161743
D Were you able to find the information you needed today at the Green Vehicle Guide? Yes E Y Radio button, one-up vertical Skip Logic Group GVG Found info
No F
KAU0161745
F Please tell us what information you were looking for.

N Text area, no char limit Skip Logic Group OE_info not found
KAU0161746
E Was the information presented in a useful way? Yes G Y Radio button, one-up vertical Skip Logic Group GVG useful info



No H
KAU0161747
G Did the Green Vehicle Guide enhance your knowledge about vehicles, transportation, and emissions? Yes
Y Radio button, one-up vertical Skip Logic Group GVG enhance knowledge


No
KAU0161748
H Please tell us how you would like to see the information presented.

N Text area, no char limit Skip Logic Group OE_Info presentation
KAU0161749
I Will your car buying choices, now or in the future, be informed by the information you read on the Green Vehicle Guide? Yes
Y Radio button, one-up vertical Skip Logic Group GVG buuyig choices


No


Not sure
KAU0161750
J Will you share any of information you found on the Green Vehicle Guide today with others? Yes
Y Radio button, one-up vertical Skip Logic Group GVG Share info
No K
Not sure
KAU0161771
K Please tell us why you will not be sharing any of the information you found on the Green Vehicle Guide today with others.

N Text field, <100 char Skip Logic Group OE_info not shared
MHM6126Q006

Why did you visit the EPA website today? (Please check all that apply) Learn about/research: Z Y Checkbox, one-up vertical Skip Logic Group Why Visit




Find something specific: Y







Submit information to the EPA: X







Other A



MHM6126Q007
A Please tell us why you visited the EPA website today:

N Text area, no char limit Skip Logic Group Other Why
MHM6126Q008
Z What did you come to learn about or research? (Please check all that apply) One or more environmental issues
Y Checkbox, one-up vertical Skip Logic Group Research Topics




An environmental issue in my local area








A cleanup site, a facility or other specific property








What EPA is doing








What I can do








EPA’s organization








One or more EPA partnerships








EPA research J







One or more laws or regulations








How to comply with laws and regulations








Other




MHM6126Q009
Y What kind of information were you looking for today? (Please check all that apply) EPA contacts (phone numbers, names of staff)
Y Checkbox, one-up vertical Skip Logic Group Specific Info




A particular report, guidance document, booklet or other publication








Data, statistics, scientific methods or models








Forms








An EPA permit or registration number








Educational materials, lesson plans or projects for kids or students








Training materials, webinars or tutorials








Job or internship opportunities








Grants and contracts opportunities currently available








Other B



MHM6126Q010
B Please tell us what information were you looking for today that you did not find?

N Text area, no char limit Skip Logic Group OE_Specific Info
MHM6126Q011
X Please describe what information you came to submit (Please check all that apply) Comment on a regulation
Y Checkbox, one-up vertical Skip Logic Group Submitted Info




Comment on a report or document other than a regulation








Report a spill or other problem








Data or forms








Other




MHM6126Q012

Which of the following topics best describes the information you wanted today? Air pollution or air quality
Y Radio Button One Up Vertical Skip Logic Group Reason for Visit




Brownfields Program








Careers, jobs or internships at EPA








Chemicals








Cleanups, remediation or Superfund








Climate change, global warming, greenhouse gases or carbon footprint








EPA Region 3 (Washington D.C. and Mid-Atlantic States PA, VA, WV, MD, DE)








Energy or fuels








Green living








Hazardous waste or dumping








Lead, mercury, metals M, O







Mold








Pesticides








Radiation D,E,K,L







Radon








Risk Assessment Information








Recycling








Water pollution, water quality, watersheds or wetlands








Other C



JIB0140732
M Is the EPA site your primary resource for obtaining lead information? Yes
Y Radio button, one-up vertical Skip Logic Group Lead_Primary Source




No N



JIB0140733
N Please tell us your primary source for obtaining lead information.

N Text area, no char limit Skip Logic Group OE_Lead_Primary Source
JIB0140731
O Is the lead information presented in a format that you can use? Yes
Y Radio button, one-up vertical Skip Logic Group Leaed_Info Presentation




No P



JIB0140734
P Please tell us in what format you would like to see the lead information presented.

N Text area, no char limit Skip Logic Group OE_Leaed_Info Presentation
MHM6126Q013
C What other topic best describes the reason for your visit?

N Text area, no char limit Skip Logic Group Other Topic looking For
JAC0107795
D What led you to visit EPA.gov to find radiation information? I am familiar with EPA.gov and consider the site to be a trusted source of information for radiation concerns in my community
Y Radio button, one-up vertical Skip Logic Group Motivation for Radiation Info




I have visited EPA.gov in the past and was curious if I could find information about radiation here








It came up in a search








Other F



JAC0107796
F Please specify what else led you to visit EPA.gov to find radiation topics.

N Text area, no char limit Skip Logic Group OE_Motivation for Radiation Info
JAC0107793
E Which of the following radiation information topics did you view during your site visit today? (Please check all that apply) Basic radiation science G Y Checkbox, one-up vertical Skip Logic Group Radiation Visited




Health Effects G







Nuclear Power Issues G







Medical (x-ray, CT scans, cancer treatment, etc.) G







Electronic radiation (cell phones, smart meters, power lines, etc.) G







Regulations G







Report an environmental problem G







EPA emergency response capabilities G







Document library G







Other H



JAC0107794
H Please specify the radiation information that you viewed during your site visit today.

N Text area, no char limit Skip Logic Group OE_Radiation Visited
JAC0107792
G How would you describe the radiation information on EPA.gov? Clear, I understood the information
Y Radio button, one-up vertical Skip Logic Group Radiation Exp




The information was slightly unclear I







The information was often unclear I



JAC0107797
I Please describe what was unclear about the radiation information you viewed during your site visit today.

N Text area, no char limit Skip Logic Group OE_Radiation Exp
JAC0107791
K After visiting the site, do you have a better idea of EPA’s role in radiation protection? Yes
Y Radio button, one-up vertical Skip Logic Group Radiation Info Effective




No




JAC0107790
L After visiting the site, do you know who to contact to get more information or to report an incident? Yes
Y Radio button, one-up vertical Skip Logic Group Radiation Info Contact




No




JIB0149316

Did you visit the EPA.gov site to report a possible environmental violation? Yes H Y Radio button, one-up vertical Skip Logic Group Violation Report




No




JIB0149318
H Did you access the Environmental Violation Report form? Yes I Y Radio button, one-up vertical Skip Logic Group Violation Report _Form access




No








Not Sure




JIB0149319
I Were you able to submit the form? Yes
Y Radio button, one-up vertical Skip Logic Group Violation Report _Form submission




I attempted to submit the form and was unsuccessful J







No, I did not submit the form K



JIB0149321
J What prevented you from submitting the Environmental Violation Form?

N Text area, no char limit Skip Logic Group OE_Violation Report _unable to submit
JIB0149320
K Why did you not submit the Environmental Violation Form?

N Text area, no char limit Skip Logic Group OE_Violati+A133:J142on Report _Did not submit
MHM6126Q014

Did you find the information you were looking for today? Yes
Y Radio button, one-up vertical Skip Logic Group Find What Looking For




Partially A







No A



MHM6126Q015
A Please tell us what couldn't you find.

N Text area, no char limit Skip Logic Group Did Not Find
MHM6126Q016

Once you arrived on the site today, how did you look for information? (Please check all that apply) The EPA.gov basic search (search box in the upper right hand corner) A, Z Y Checkbox, one-up vertical Skip Logic Group Look for Info




The EPA.gov advanced search feature A, Z







Left navigation bar D







Clicked on links within the page D







A-Z Index D







Other B, D



MHM6126Q017
B The other way I looked for information was:

N Text area, no char limit Skip Logic Group OE_Look for Info
MHM6126Q018
A Which of the following best describes your experience with the search tools? (Please check all that apply) Search worked well
N Checkbox, one-up vertical Mutually Exclusive Search Tools




Returned too many results or required too many refinements


Skip Logic Group




Returned results that were not relevant








Returned results that were similar or redundant








I was not sure what words to use in my search








Search returned zero results








Other C



MHM6126Q019
C Please describe your experience with the search tool:

N Text area, no char limit Skip Logic Group Other Search Tool
MHM6126Q020
Z What search terms did you use?

N Text area, no char limit Skip Logic Group OE_Search Terms
MHM6126Q021
D Which of the following best describes your navigation experience during your visit to the site today? (Please check all that apply) I did not have difficulty navigating the site
Y Checkbox, one-up vertical Mutually Exclusive Navigation Difficulties




Could not navigate back to previous information


Skip Logic Group




Links did not take me where I expected








Links/labels are difficult to understand








Too many links or navigational choices








Would often feel lost, not know where I was








Had technical difficulties (e.g., broken links, error messages)








Other E



MHM6126Q022
E Excluding search, please describe the difficulty you had with navigating the site today:

N Text area, no char limit Skip Logic Group OE_Nav
MHM6126Q023

Did you interact with any of the following applications? AIRNOW B Y Checkbox, one-up vertical Skip Logic Group Applications




Envirofacts B, C, D







Toxic Release Inventory (TRI) Explorer B







MyEnvironment B







Enviromapper B







Enforcement and Compliance History Online (ECHO) B







Integrated Grants Management System (IGMS) B







Storage and Retrieval (STORET) for Water Quality Data B







Superfund Enterprise Management System (SEMS) B







I did not interact with any applications








Other A, B



MHM6126Q024
A What other application did you interact with on the website today?

N Text area, no char limit Skip Logic Group Other_Applications
MHM6126Q025
B Please describe your experience with the application(s) you used during your visit today? Please provide as much detail as possible.

N Text area, no char limit Skip Logic Group Applications_Experience
STE0106517
C How often do you use the Envirofacts tool? Weekly
Y Radio button, one-up vertical Skip Logic Group Envirofacts Usage Frequency




Monthly








A few times a year








About once a year








This is my first time




STE0106518
D Why did you use the Envirofacts tool during your visit to EPA.gov today? To research about environmental trends
Y Radio button, one-up vertical Skip Logic Group Why Use Envirofacts




To research on facilities to support loan decisions








To research about my health








To complete a school assignment








Other




MHM6126Q026

What is one change EPA could make to this site that would make it easier to use?

N Text area, no char limit
OE_Improvement

Sheet 4: CQs (11-27-17)

Model Name
EPA v6



Red & Strike-Through: Delete

Model ID
F8NtUQ4hhMplQddBU11cxA4C



Underlined & Italicized: Re-order
Partitioned
2MQ



Pink: Addition
Date
(7/15/2015)



Blue: Reword
QID Question Meta Tag Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Required
Y/N
Type (select from list) Special Instructions CQ Label
MHM6126Q001

For this visit to the EPA website, which of the following best describes you? Represent business (includes consultant)
Y Radio Button One Up Vertical Skip Logic Group Role




Concerned citizen or consumer








Educator (teacher, professor, librarian)








Student








Web/App Developer








Scientist








Parent or adult helping a child








Non-profit, community group








Government employee (non-EPA)








EPA employee








Other C



MHM6126Q002
C Please explain your role in visiting this website:

N Text area, no char limit Skip Logic Group Other Role
RUS0174706

Did you visit the EPA.gov site to obtain criminal case, civil or cleanup case information? Yes M Y Radio button, one-up vertical Skip Logic Group Criminal, civil or clean up case information




No




RUS0174707
M What specific criminal case, civil or cleanup case information were you looking for today? Consent decrees, orders, settlements and other legal documents
Y Radio button, one-up vertical Skip Logic Group Criminal, civil or clean up case information_specific info




News release








Summary of the case or settlement








Other N



RUS0174708
N What other civil, criminal, or cleanup information were you looking for today?

N Text area, no char limit Skip Logic Group OE_Criminal, civil or clean up case information
RUS0174709

Did you visit the EPA.gov site for a policy or guidance concerning air, water, waste/chemical, cleanup or criminal enforcement issues? Yes P,G Y Radio button, one-up vertical Skip Logic Group Policy or Guidance info




No




RUS0174710
P Did you find what you were looking for today? Yes
Y Radio button, one-up vertical Skip Logic Group Represent business-accomplish




No




RUS0174711
G Is the Enforcement information broken out by specific topic (Air, water, waste/chemical, criminal enforcement, etc.) organized in a way to help you find information? Yes
Y Radio button, one-up vertical Skip Logic Group Enforcement Information_useable format




No L



RUS0174712
L Please tell us how you would like to see the Enforcement information organized.

N Text area, no char limit Skip Logic Group OE_Enforecement Information_useable format
MHM6126Q003

How frequently do you use the EPA website? Daily
Y Radio Button One Up Vertical
Frequency




Weekly








Monthly








A few times a year








About once a year








This is my first time




MHM6126Q004

How did you get to the EPA website today? Search engine (Google, Yahoo, Bing, etc.)
Y Radio button, one-up vertical Skip Logic Group Acquisition Source




Direct visit to www.EPA.gov








Link on another government site








Other A



MHM6126Q005
A Please specify what other source brought you to the EPA website today.

N Text area, no char limit Skip Logic Group OE_AcquisitionSource
KAU0161739

Did you visit the Green Vehicle Guide at epa.gov today? Yes A, B, C, D, J, I Y Radio button, one-up vertical Skip Logic Group GVG Visit
No
Not sure
KAU0161740
A How did you first hear about the Green Vehicle Guide? From a browser (i.e. Google, Bing, etc.)
Y Radio button, one-up vertical Skip Logic Group GVG aquicition
Friend/colleague recommended it
I have visited EPA.gov in the past and was curious if I could find information about Green Vehicles here
I linked to it from another site
Don't recall
KAU0161741
B What was your primary reason for visiting the Green Vehicle Guide? Research Green Vehicles
Y Radio button, one-up vertical Skip Logic Group GVG Primarary reason

Search for a SmartWay Vehicle





Learn more about vehicle emissions





Learn about alternative fuels





Learn about electric vehicles





Learn about transportation and emissions





Get tips on driving more efficiently





Other




KAU0161742
C Did you visit any of the following sections in the Green Vehicle Guide today? (Select all that apply) Green Vehicle Guide Home
Y Checkbox, one-up vertical Skip Logic Group GVG Section visited




Learn About Green Vehicles







Help Make Transportation Greener








Vehicles and Greenhouse Gasses - EPA's Role








Find A SmartWay Vehicle








Don't recall


Mutually Exclusive
KAU0161743
D Were you able to find the information you needed today at the Green Vehicle Guide? Yes E Y Radio button, one-up vertical Skip Logic Group GVG Found info
No F
KAU0161745
F Please tell us what information you were looking for.

N Text area, no char limit Skip Logic Group OE_info not found
KAU0161746
E Was the information presented in a useful way? Yes G Y Radio button, one-up vertical Skip Logic Group GVG useful info



No H
KAU0161747
G Did the Green Vehicle Guide enhance your knowledge about vehicles, transportation, and emissions? Yes
Y Radio button, one-up vertical Skip Logic Group GVG enhance knowledge


No
KAU0161748
H Please tell us how you would like to see the information presented.

N Text area, no char limit Skip Logic Group OE_Info presentation
KAU0161749
I Will your car buying choices, now or in the future, be informed by the information you read on the Green Vehicle Guide? Yes
Y Radio button, one-up vertical Skip Logic Group GVG buuyig choices


No


Not sure
KAU0161750
J Will you share any of information you found on the Green Vehicle Guide today with others? Yes
Y Radio button, one-up vertical Skip Logic Group GVG Share info
No K
Not sure
KAU0161771
K Please tell us why you will not be sharing any of the information you found on the Green Vehicle Guide today with others.

N Text field, <100 char Skip Logic Group OE_info not shared
MHM6126Q006

Why did you visit the EPA website today? (Please check all that apply) Learn about/research: Z Y Checkbox, one-up vertical Skip Logic Group Why Visit




Find something specific: Y







Submit information to the EPA: X







Other A



MHM6126Q007
A Please tell us why you visited the EPA website today:

N Text area, no char limit Skip Logic Group Other Why
MHM6126Q008
Z What did you come to learn about or research? (Please check all that apply) One or more environmental issues
Y Checkbox, one-up vertical Skip Logic Group Research Topics




An environmental issue in my local area








A cleanup site, a facility or other specific property








What EPA is doing








What I can do








EPA’s organization








One or more EPA partnerships








EPA research








One or more laws or regulations








How to comply with laws and regulations








Other




MHM6126Q009
Y What kind of information were you looking for today? (Please check all that apply) EPA contacts (phone numbers, names of staff)
Y Checkbox, one-up vertical Skip Logic Group Specific Info




A particular report, guidance document, booklet or other publication








Data, statistics, scientific methods or models








Forms








An EPA permit or registration number








Educational materials, lesson plans or projects for kids or students








Training materials, webinars or tutorials








Job or internship opportunities








Grants and contracts opportunities currently available








Other B



MHM6126Q010
B Please tell us what information were you looking for today that you did not find?

N Text area, no char limit Skip Logic Group OE_Specific Info
MHM6126Q011
X Please describe what information you came to submit (Please check all that apply) Comment on a regulation
Y Checkbox, one-up vertical Skip Logic Group Submitted Info




Comment on a report or document other than a regulation








Report a spill or other problem








Data or forms








Other




MHM6126Q012

Which of the following topics best describes the information you wanted today? Air pollution or air quality
Y Radio Button One Up Vertical Skip Logic Group Reason for Visit




Asbestos








Brownfields Program








Careers, jobs or internships at EPA








Chemicals








Cleanups, remediation or Superfund








Climate change, global warming, greenhouse gases or carbon footprint








EPA Region 3 (Washington D.C. and Mid-Atlantic States PA, VA, WV, MD, DE)








Energy or fuels








Green living








Hazardous waste or dumping








Lead, mercury, metals M, O







Mold








Pesticides








Radiation D,E,K,L







Radon








Risk Assessment Information








Hydraulic fracturing, hydrofracking or fracking








Recycling








Endangered species or invasive species








Water pollution, water quality, watersheds or wetlands








Other C



JIB0140732
M Is the EPA site your primary resource for obtaining lead information? Yes
Y Radio button, one-up vertical Skip Logic Group Lead_Primary Source




No N



JIB0140733
N Please tell us your primary source for obtaining lead information.

N Text area, no char limit Skip Logic Group OE_Lead_Primary Source
JIB0140731
O Is the lead information presented in a format that you can use? Yes
Y Radio button, one-up vertical Skip Logic Group Leaed_Info Presentation




No P



JIB0140734
P Please tell us in what format you would like to see the lead information presented.

N Text area, no char limit Skip Logic Group OE_Leaed_Info Presentation
MHM6126Q013
C What other topic best describes the reason for your visit?

N Text area, no char limit Skip Logic Group Other Topic looking For
JAC0107795
D What led you to visit EPA.gov to find radiation information? I am familiar with EPA.gov and consider the site to be a trusted source of information for radiation concerns in my community
Y Radio button, one-up vertical Skip Logic Group Motivation for Radiation Info




I have visited EPA.gov in the past and was curious if I could find information about radiation here








It came up in a search








Other F



JAC0107796
F Please specify what else led you to visit EPA.gov to find radiation topics.

N Text area, no char limit Skip Logic Group OE_Motivation for Radiation Info
JAC0107793
E Which of the following radiation information topics did you view during your site visit today? (Please check all that apply) Basic radiation science G Y Checkbox, one-up vertical Skip Logic Group Radiation Visited




Health Effects G







Nuclear Power Issues G







Medical (x-ray, CT scans, cancer treatment, etc.) G







Electronic radiation (cell phones, smart meters, power lines, etc.) G







Regulations G







Report an environmental problem G







EPA emergency response capabilities G







Document library G







Other H



JAC0107794
H Please specify the radiation information that you viewed during your site visit today.

N Text area, no char limit Skip Logic Group OE_Radiation Visited
JAC0107792
G How would you describe the radiation information on EPA.gov? Clear, I understood the information
Y Radio button, one-up vertical Skip Logic Group Radiation Exp




The information was slightly unclear I







The information was often unclear I



JAC0107797
I Please describe what was unclear about the radiation information you viewed during your site visit today.

N Text area, no char limit Skip Logic Group OE_Radiation Exp
JAC0107791
K After visiting the site, do you have a better idea of EPA’s role in radiation protection? Yes
Y Radio button, one-up vertical Skip Logic Group Radiation Info Effective




No




JAC0107790
L After visiting the site, do you know who to contact to get more information or to report an incident? Yes
Y Radio button, one-up vertical Skip Logic Group Radiation Info Contact




No




JIB0149316

Did you visit the EPA.gov site to report a possible environmental violation? Yes H Y Radio button, one-up vertical Skip Logic Group Violation Report




No




JIB0149318
H Did you access the Environmental Violation Report form? Yes I Y Radio button, one-up vertical Skip Logic Group Violation Report _Form access




No








Not Sure




JIB0149319
I Were you able to submit the form? Yes
Y Radio button, one-up vertical Skip Logic Group Violation Report _Form submission




I attempted to submit the form and was unsuccessful J







No, I did not submit the form K



JIB0149321
J What prevented you from submitting the Environmental Violation Form?

N Text area, no char limit Skip Logic Group OE_Violation Report _unable to submit
JIB0149320
K Why did you not submit the Environmental Violation Form?

N Text area, no char limit Skip Logic Group OE_Violati+A133:J142on Report _Did not submit
MHM6126Q014

Did you find the information you were looking for today? Yes
Y Radio button, one-up vertical Skip Logic Group Find What Looking For




Partially A







No A



MHM6126Q015
A Please tell us what couldn't you find.

N Text area, no char limit Skip Logic Group Did Not Find
MHM6126Q016

Once you arrived on the site today, how did you look for information? (Please check all that apply) The EPA.gov basic search (search box in the upper right hand corner) A, Z Y Checkbox, one-up vertical Skip Logic Group Look for Info




The EPA.gov advanced search feature A, Z







Left navigation bar D







Clicked on links within the page D







A-Z Index D







Other B, D



MHM6126Q017
B The other way I looked for information was:

N Text area, no char limit Skip Logic Group OE_Look for Info
MHM6126Q018
A Which of the following best describes your experience with the search tools? (Please check all that apply) Search worked well
N Checkbox, one-up vertical Mutually Exclusive Search Tools




Returned too many results or required too many refinements


Skip Logic Group




Returned results that were not relevant








Returned results that were similar or redundant








I was not sure what words to use in my search








Search returned zero results








Other C



MHM6126Q019
C Please describe your experience with the search tool:

N Text area, no char limit Skip Logic Group Other Search Tool
MHM6126Q020
Z What search terms did you use?

N Text area, no char limit Skip Logic Group OE_Search Terms
MHM6126Q021
D Which of the following best describes your navigation experience during your visit to the site today? (Please check all that apply) I did not have difficulty navigating the site
Y Checkbox, one-up vertical Mutually Exclusive Navigation Difficulties




Could not navigate back to previous information


Skip Logic Group




Links did not take me where I expected








Links/labels are difficult to understand








Too many links or navigational choices








Would often feel lost, not know where I was








Had technical difficulties (e.g., broken links, error messages)








Other E



MHM6126Q022
E Excluding search, please describe the difficulty you had with navigating the site today:

N Text area, no char limit Skip Logic Group OE_Nav
MHM6126Q023

Did you interact with any of the following applications? AIRNOW B Y Checkbox, one-up vertical Skip Logic Group Applications




Envirofacts B, C, D







Toxic Release Inventory (TRI) Explorer B







MyEnvironment B







Enviromapper B







Enforcement and Compliance History Online (ECHO) B







Integrated Grants Management System (IGMS) B







Storage and Retrieval (STORET) for Water Quality Data B







Superfund Enterprise Management System (SEMS) B







I did not interact with any applications








Other A, B



MHM6126Q024
A What other application did you interact with on the website today?

N Text area, no char limit Skip Logic Group Other_Applications
MHM6126Q025
B Please describe your experience with the application(s) you used during your visit today? Please provide as much detail as possible.

N Text area, no char limit Skip Logic Group Applications_Experience
STE0106517
C How often do you use the Envirofacts tool? Weekly
Y Radio button, one-up vertical Skip Logic Group Envirofacts Usage Frequency




Monthly








A few times a year








About once a year








This is my first time




STE0106518
D Why did you use the Envirofacts tool during your visit to EPA.gov today? To research about environmental trends
Y Radio button, one-up vertical Skip Logic Group Why Use Envirofacts




To research on facilities to support loan decisions








To research about my health








To complete a school assignment








Other




MHM6126Q026

What is one change EPA could make to this site that would make it easier to use?

N Text area, no char limit
OE_Improvement

Sheet 5: Custom Questions (7-19-17)

Model Name
EPA v6



Red & Strike-Through: Delete

Model ID
F8NtUQ4hhMplQddBU11cxA4C



Underlined & Italicized: Re-order
Partitioned
2MQ



Pink: Addition
Date
(7/15/2015)



Blue: Reword
QID Question Meta Tag Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Required
Y/N
Type (select from list) Special Instructions CQ Label
MHM6126Q001

For this visit to the EPA website, which of the following best describes you? Represent business (includes consultant) D,G,F,O Y Radio Button One Up Vertical Skip Logic Group Role




Concerned citizen or consumer








Educator (teacher, professor, librarian)








Student








Web/App Developer








Scientist








Parent or adult helping a child








Non-profit, community group








Government employee (non-EPA)








EPA employee








Other C



MHM6126Q002
C Please explain your role in visiting this website:

N Text area, no char limit Skip Logic Group Other Role
JIB0149317
D Which of the following best represents your role on the site today? Regulated Community
Y Radio button, one-up vertical Skip Logic Group Represent business_role




News/Press/Reporter








Law Firm








Other




JIB0149315
G Is the Enforcement information broken out by specific topic (Air, water, waste/chemical, criminal enforcement, etc.) organized in a way to help you find information? Yes
Y Radio button, one-up vertical Skip Logic Group Enforcement Information_useable format




No L



UNG0149799
L Please tell us how you would like to see the Enforcement information organized.

N Text area, no char limit Skip Logic Group OE_Enforecement Information_useable format
JIB0149314
F Did you visit the EPA.gov site to obtain criminal case, civil or cleanup case information? Yes M Y Radio button, one-up vertical Skip Logic Group Criminal, civil or clean up case information




No




JIB0149323
M What specific criminal case, civil or cleanup case information were you looking for today? Consent decrees, orders, settlements and other legal documents
Y Radio button, one-up vertical Skip Logic Group Criminal, civil or clean up case information_specific info




News release








Summary of the case or settlement








Other N



JIB0149324
N What other civil, criminal, or cleanup information were you looking for today?

N Text area, no char limit Skip Logic Group OE_Criminal, civil or clean up case information
JIB0149313
O Did you visit the EPA.gov site for a policy or guidance concerning air, water, waste/chemical, cleanup or criminal enforcement issues? Yes P Y Radio button, one-up vertical Skip Logic Group Policy or Guidance info




No




JIB0149325
P Did you find what you were looking for today? Yes
Y Radio button, one-up vertical Skip Logic Group Represent business-accomplish




No







Did you visit the EPA.gov site to obtain criminal case, civil or cleanup case information? Yes M Y Radio button, one-up vertical Skip Logic Group Criminal, civil or clean up case information




No






M What specific criminal case, civil or cleanup case information were you looking for today? Consent decrees, orders, settlements and other legal documents
Y Radio button, one-up vertical Skip Logic Group Criminal, civil or clean up case information_specific info




News release








Summary of the case or settlement








Other N





N What other civil, criminal, or cleanup information were you looking for today?

N Text area, no char limit Skip Logic Group OE_Criminal, civil or clean up case information



Did you visit the EPA.gov site for a policy or guidance concerning air, water, waste/chemical, cleanup or criminal enforcement issues? Yes P,G Y Radio button, one-up vertical Skip Logic Group Policy or Guidance info




No






P Did you find what you were looking for today? Yes
Y Radio button, one-up vertical Skip Logic Group Represent business-accomplish




No






G Is the Enforcement information broken out by specific topic (Air, water, waste/chemical, criminal enforcement, etc.) organized in a way to help you find information? Yes
Y Radio button, one-up vertical Skip Logic Group Enforcement Information_useable format




No L





L Please tell us how you would like to see the Enforcement information organized.

N Text area, no char limit Skip Logic Group OE_Enforecement Information_useable format
MHM6126Q003

How frequently do you use the EPA website? Daily
Y Radio Button One Up Vertical
Frequency




Weekly








Monthly








A few times a year








About once a year








This is my first time




MHM6126Q004

How did you get to the EPA website today? Search engine (Google, Yahoo, Bing, etc.)
Y Radio button, one-up vertical Skip Logic Group Acquisition Source




Direct visit to www.EPA.gov








Link on another government site








Other A



MHM6126Q005
A Please specify what other source brought you to the EPA website today.

N Text area, no char limit Skip Logic Group OE_AcquisitionSource
KAU0161739

Did you visit the Green Vehicle Guide at epa.gov today? Yes A, B, C, D, J, I Y Radio button, one-up vertical Skip Logic Group GVG Visit
No
Not sure
KAU0161740
A How did you first hear about the Green Vehicle Guide? From a browser (i.e. Google, Bing, etc.)
Y Radio button, one-up vertical Skip Logic Group GVG aquicition
Friend/colleague recommended it
I have visited EPA.gov in the past and was curious if I could find information about Green Vehicles here
I linked to it from another site
Don't recall
KAU0161741
B What was your primary reason for visiting the Green Vehicle Guide? Research Green Vehicles
Y Radio button, one-up vertical Skip Logic Group GVG Primarary reason

Search for a SmartWay Vehicle





Learn more about vehicle emissions





Learn about alternative fuels





Learn about electric vehicles





Learn about transportation and emissions





Get tips on driving more efficiently





Other




KAU0161742
C Did you visit any of the following sections in the Green Vehicle Guide today? (Select all that apply) Green Vehicle Guide Home
Y Checkbox, one-up vertical Skip Logic Group GVG Section visited




Learn About Green Vehicles







Help Make Transportation Greener








Vehicles and Greenhouse Gasses - EPA's Role








Find A SmartWay Vehicle








Don't recall


Mutually Exclusive
KAU0161743
D Were you able to find the information you needed today at the Green Vehicle Guide? Yes E Y Radio button, one-up vertical Skip Logic Group GVG Found info
No F
KAU0161745
F Please tell us what information you were looking for.

N Text area, no char limit Skip Logic Group OE_info not found
KAU0161746
E Was the information presented in a useful way? Yes G Y Radio button, one-up vertical Skip Logic Group GVG useful info



No H
KAU0161747
G Did the Green Vehicle Guide enhance your knowledge about vehicles, transportation, and emissions? Yes
Y Radio button, one-up vertical Skip Logic Group GVG enhance knowledge


No
KAU0161748
H Please tell us how you would like to see the information presented.

N Text area, no char limit Skip Logic Group OE_Info presentation
KAU0161749
I Will your car buying choices, now or in the future, be informed by the information you read on the Green Vehicle Guide? Yes
Y Radio button, one-up vertical Skip Logic Group GVG buuyig choices


No


Not sure
KAU0161750
J Will you share any of information you found on the Green Vehicle Guide today with others? Yes
Y Radio button, one-up vertical Skip Logic Group GVG Share info
No K
Not sure
KAU0161771
K Please tell us why you will not be sharing any of the information you found on the Green Vehicle Guide today with others.

N Text field, <100 char Skip Logic Group OE_info not shared
MHM6126Q006

Why did you visit the EPA website today? (Please check all that apply) Learn about/research: Z Y Checkbox, one-up vertical Skip Logic Group Why Visit




Find something specific: Y







Submit information to the EPA: X







Other A



MHM6126Q007
A Please tell us why you visited the EPA website today:

N Text area, no char limit Skip Logic Group Other Why
MHM6126Q008
Z What did you come to learn about or research? (Please check all that apply) One or more environmental issues
Y Checkbox, one-up vertical Skip Logic Group Research Topics




An environmental issue in my local area








A cleanup site, a facility or other specific property








What EPA is doing








What I can do








EPA’s organization








One or more EPA partnerships








EPA research








One or more laws or regulations








How to comply with laws and regulations








Other




MHM6126Q009
Y What kind of information were you looking for today? (Please check all that apply) EPA contacts (phone numbers, names of staff)
Y Checkbox, one-up vertical Skip Logic Group Specific Info




A particular report, guidance document, booklet or other publication








Data, statistics, scientific methods or models








Forms








An EPA permit or registration number








Educational materials, lesson plans or projects for kids or students








Training materials, webinars or tutorials








Job or internship opportunities








Grants and contracts opportunities currently available








Other B



MHM6126Q010
B Please tell us what information were you looking for today that you did not find?

N Text area, no char limit Skip Logic Group OE_Specific Info
MHM6126Q011
X Please describe what information you came to submit (Please check all that apply) Comment on a regulation
Y Checkbox, one-up vertical Skip Logic Group Submitted Info




Comment on a report or document other than a regulation








Report a spill or other problem








Data or forms








Other




MHM6126Q012

Which of the following topics best describes the information you wanted today? Air pollution or air quality
Y Radio Button One Up Vertical Skip Logic Group Reason for Visit




Asbestos








Careers, jobs or internships at EPA








Chemicals








Cleanups, remediation or Superfund








Climate change, global warming, greenhouse gases or carbon footprint








Energy or fuels








Green living








Hazardous waste or dumping








Lead, mercury, metals M, O







Mold








Pesticides








Radiation D,E,K,L







Radon








Hydraulic fracturing, hydrofracking or fracking








Recycling








Endangered species or invasive species








Water pollution, water quality, watersheds or wetlands








Other C



JIB0140732
M Is the EPA site your primary resource for obtaining lead information? Yes
Y Radio button, one-up vertical Skip Logic Group Lead_Primary Source




No N



JIB0140733
N Please tell us your primary source for obtaining lead information.

N Text area, no char limit Skip Logic Group OE_Lead_Primary Source
JIB0140731
O Is the lead information presented in a format that you can use? Yes
Y Radio button, one-up vertical Skip Logic Group Leaed_Info Presentation




No P



JIB0140734
P Please tell us in what format you would like to see the lead information presented.

N Text area, no char limit Skip Logic Group OE_Leaed_Info Presentation
MHM6126Q013
C What other topic best describes the reason for your visit?

N Text area, no char limit Skip Logic Group Other Topic looking For
JAC0107795
D What led you to visit EPA.gov to find radiation information? I am familiar with EPA.gov and consider the site to be a trusted source of information for radiation concerns in my community
Y Radio button, one-up vertical Skip Logic Group Motivation for Radiation Info




I have visited EPA.gov in the past and was curious if I could find information about radiation here








It came up in a search








Other F



JAC0107796
F Please specify what else led you to visit EPA.gov to find radiation topics.

N Text area, no char limit Skip Logic Group OE_Motivation for Radiation Info
JAC0107793
E Which of the following radiation information topics did you view during your site visit today? (Please check all that apply) Basic radiation science G Y Checkbox, one-up vertical Skip Logic Group Radiation Visited




Health Effects G







Nuclear Power Issues G







Medical (x-ray, CT scans, cancer treatment, etc.) G







Electronic radiation (cell phones, smart meters, power lines, etc.) G







Regulations G







Report an environmental problem G







EPA emergency response capabilities G







Document library G







Other H



JAC0107794
H Please specify the radiation information that you viewed during your site visit today.

N Text area, no char limit Skip Logic Group OE_Radiation Visited
JAC0107792
G How would you describe the radiation information on EPA.gov? Clear, I understood the information
Y Radio button, one-up vertical Skip Logic Group Radiation Exp




The information was slightly unclear I







The information was often unclear I



JAC0107797
I Please describe what was unclear about the radiation information you viewed during your site visit today.

N Text area, no char limit Skip Logic Group OE_Radiation Exp
JAC0107791
K After visiting the site, do you have a better idea of EPA’s role in radiation protection? Yes
Y Radio button, one-up vertical Skip Logic Group Radiation Info Effective




No




JAC0107790
L After visiting the site, do you know who to contact to get more information or to report an incident? Yes
Y Radio button, one-up vertical Skip Logic Group Radiation Info Contact




No




JIB0149316

Did you visit the EPA.gov site to report a possible environmental violation? Yes H Y Radio button, one-up vertical Skip Logic Group Violation Report




No




JIB0149318
H Did you access the Environmental Violation Report form? Yes I Y Radio button, one-up vertical Skip Logic Group Violation Report _Form access




No








Not Sure




JIB0149319
I Were you able to submit the form? Yes
Y Radio button, one-up vertical Skip Logic Group Violation Report _Form submission




I attempted to submit the form and was unsuccessful J







No, I did not submit the form K



JIB0149321
J What prevented you from submitting the Environmental Violation Form?

N Text area, no char limit Skip Logic Group OE_Violation Report _unable to submit
JIB0149320
K Why did you not submit the Environmental Violation Form?

N Text area, no char limit Skip Logic Group OE_Violati+A133:J142on Report _Did not submit
MHM6126Q014

Did you find the information you were looking for today? Yes
Y Radio button, one-up vertical Skip Logic Group Find What Looking For




Partially A







No A



MHM6126Q015
A Please tell us what couldn't you find.

N Text area, no char limit Skip Logic Group Did Not Find
MHM6126Q016

Once you arrived on the site today, how did you look for information? (Please check all that apply) The EPA.gov basic search (search box in the upper right hand corner) A, Z Y Checkbox, one-up vertical Skip Logic Group Look for Info




The EPA.gov advanced search feature A, Z







Left navigation bar D







Clicked on links within the page D







A-Z Index D







Other B, D



MHM6126Q017
B The other way I looked for information was:

N Text area, no char limit Skip Logic Group OE_Look for Info
MHM6126Q018
A Which of the following best describes your experience with the search tools? (Please check all that apply) Search worked well
N Checkbox, one-up vertical Mutually Exclusive Search Tools




Returned too many results or required too many refinements


Skip Logic Group




Returned results that were not relevant








Returned results that were similar or redundant








I was not sure what words to use in my search








Search returned zero results








Other C



MHM6126Q019
C Please describe your experience with the search tool:

N Text area, no char limit Skip Logic Group Other Search Tool
MHM6126Q020
Z What search terms did you use?

N Text area, no char limit Skip Logic Group OE_Search Terms
MHM6126Q021
D Which of the following best describes your navigation experience during your visit to the site today? (Please check all that apply) I did not have difficulty navigating the site
Y Checkbox, one-up vertical Mutually Exclusive Navigation Difficulties




Could not navigate back to previous information


Skip Logic Group




Links did not take me where I expected








Links/labels are difficult to understand








Too many links or navigational choices








Would often feel lost, not know where I was








Had technical difficulties (e.g., broken links, error messages)








Other E



MHM6126Q022
E Excluding search, please describe the difficulty you had with navigating the site today:

N Text area, no char limit Skip Logic Group OE_Nav
MHM6126Q023

Did you interact with any of the following applications? AIRNOW B Y Checkbox, one-up vertical Skip Logic Group Applications




Envirofacts B, C, D







Toxic Release Inventory (TRI) Explorer B







MyEnvironment B







Enviromapper B







Enforcement and Compliance History Online (ECHO) B







Integrated Grants Management System (IGMS) B







Storage and Retrieval (STORET) for Water Quality Data B







Superfund Enterprise Management System (SEMS) B







I did not interact with any applications








Other A, B



MHM6126Q024
A What other application did you interact with on the website today?

N Text area, no char limit Skip Logic Group Other_Applications
MHM6126Q025
B Please describe your experience with the application(s) you used during your visit today? Please provide as much detail as possible.

N Text area, no char limit Skip Logic Group Applications_Experience
STE0106517
C How often do you use the Envirofacts tool? Weekly
Y Radio button, one-up vertical Skip Logic Group Envirofacts Usage Frequency




Monthly








A few times a year








About once a year








This is my first time




STE0106518
D Why did you use the Envirofacts tool during your visit to EPA.gov today? To research about environmental trends
Y Radio button, one-up vertical Skip Logic Group Why Use Envirofacts




To research on facilities to support loan decisions








To research about my health








To complete a school assignment








Other




MHM6126Q026

What is one change EPA could make to this site that would make it easier to use?

N Text area, no char limit
OE_Improvement

Sheet 6: CQs (5-10-17)

Model Name
EPA v6



Red & Strike-Through: Delete

Model ID
F8NtUQ4hhMplQddBU11cxA4C



Underlined & Italicized: Re-order
Partitioned
2MQ



Pink: Addition
Date
(7/15/2015)



Blue: Reword
QID Question Meta Tag Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Required
Y/N
Type (select from list) Special Instructions CQ Label
MHM6126Q001

For this visit to the EPA website, which of the following best describes you? Represent business (includes consultant) D,G,F,O Y Radio Button One Up Vertical Skip Logic Group Role




Concerned citizen or consumer








Educator (teacher, professor, librarian)








Student








Web/App Developer








Scientist








Parent or adult helping a child








Non-profit, community group








Government employee (non-EPA)








EPA employee








Other C



MHM6126Q002
C Please explain your role in visiting this website:

N Text area, no char limit Skip Logic Group Other Role
JIB0149317
D Which of the following best represents your role on the site today? Regulated Community
Y Radio button, one-up vertical Skip Logic Group Represent business_role




News/Press/Reporter








Law Firm








Other




JIB0149315
G Is the Enforcement information broken out by specific topic (Air, water, waste/chemical, criminal enforcement, etc.) organized in a way to help you find information? Yes
Y Radio button, one-up vertical Skip Logic Group Enforcement Information_useable format




No L



UNG0149799
L Please tell us how you would like to see the Enforcement information organized.

N Text area, no char limit Skip Logic Group OE_Enforecement Information_useable format
JIB0149314
F Did you visit the EPA.gov site to obtain criminal case, civil or cleanup case information? Yes M Y Radio button, one-up vertical Skip Logic Group Criminal, civil or clean up case information




No




JIB0149323
M What specific criminal case, civil or cleanup case information were you looking for today? Consent decrees, orders, settlements and other legal documents
Y Radio button, one-up vertical Skip Logic Group Criminal, civil or clean up case information_specific info




News release








Summary of the case or settlement








Other N



JIB0149324
N What other civil, criminal, or cleanup information were you looking for today?

N Text area, no char limit Skip Logic Group OE_Criminal, civil or clean up case information
JIB0149313
O Did you visit the EPA.gov site for a policy or guidance concerning air, water, waste/chemical, cleanup or criminal enforcement issues? Yes P Y Radio button, one-up vertical Skip Logic Group Policy or Guidance info




No




JIB0149325
P Did you find what you were looking for today? Yes
Y Radio button, one-up vertical Skip Logic Group Represent business-accomplish




No




MHM6126Q003

How frequently do you use the EPA website? Daily
Y Radio Button One Up Vertical
Frequency




Weekly








Monthly








A few times a year








About once a year








This is my first time




MHM6126Q004

How did you get to the EPA website today? Search engine (Google, Yahoo, Bing, etc.)
Y Radio button, one-up vertical Skip Logic Group Acquisition Source




Direct visit to www.EPA.gov








Link on another government site








Other A



MHM6126Q005
A Please specify what other source brought you to the EPA website today.

N Text area, no char limit Skip Logic Group OE_AcquisitionSource



Did you visit the Green Vehicle Guide at epa.gov today? Yes A, B, C, D, J, I Y Radio button, one-up vertical Skip Logic Group GVG Visit
No
Not sure


A How did you first hear about the Green Vehicle Guide? From a browser (i.e. Google, Bing, etc.)
Y Radio button, one-up vertical Skip Logic Group GVG aquicition
Friend/colleague recommended it
I have visited EPA.gov in the past and was curious if I could find information about Green Vehicles here
I linked to it from another site
Don't recall


B What was your primary reason for visiting the Green Vehicle Guide? Research Green Vehicles
Y Radio button, one-up vertical Skip Logic Group GVG Primarary reason

Search for a SmartWay Vehicle





Learn more about vehicle emissions





Learn about alternative fuels





Learn about electric vehicles





Learn about transportation and emissions





Get tips on driving more efficiently





Other






C Did you visit any of the following sections in the Green Vehicle Guide today? (Select all that apply) Green Vehicle Guide Home
Y Checkbox, one-up vertical Skip Logic Group GVG Section visited




Learn About Green Vehicles







Help Make Transportation Greener








Vehicles and Greenhouse Gasses - EPA's Role








Find A SmartWay Vehicle








Don't recall


Mutually Exclusive


D Were you able to find the information you needed today at the Green Vehicle Guide? Yes E Y Radio button, one-up vertical Skip Logic Group GVG Found info
No F


F Please tell us what information you were looking for.

N Text area, no char limit Skip Logic Group OE_info not found


E Was the information presented in a useful way? Yes G Y Radio button, one-up vertical Skip Logic Group GVG useful info



No H


G Did the Green Vehicle Guide enhance your knowledge about vehicles, transportation, and emissions? Yes
Y Radio button, one-up vertical Skip Logic Group GVG enhance knowledge


No


H Please tell us how you would like to see the information presented.

N Text area, no char limit Skip Logic Group OE_Info presentation


I Will your car buying choices, now or in the future, be informed by the information you read on the Green Vehicle Guide? Yes
Y Radio button, one-up vertical Skip Logic Group GVG buuyig choices


No


Not sure


J Will you share any of information you found on the Green Vehicle Guide today with others? Yes
Y Radio button, one-up vertical Skip Logic Group GVG Share info
No K
Not sure


K Please tell us why you will not be sharing any of the information you found on the Green Vehicle Guide today with others.

N Text field, <100 char Skip Logic Group OE_info not shared
MHM6126Q006

Why did you visit the EPA website today? (Please check all that apply) Learn about/research: Z Y Checkbox, one-up vertical Skip Logic Group Why Visit




Find something specific: Y







Submit information to the EPA: X







Other A



MHM6126Q007
A Please tell us why you visited the EPA website today:

N Text area, no char limit Skip Logic Group Other Why
MHM6126Q008
Z What did you come to learn about or research? (Please check all that apply) One or more environmental issues
Y Checkbox, one-up vertical Skip Logic Group Research Topics




An environmental issue in my local area








A cleanup site, a facility or other specific property








What EPA is doing








What I can do








EPA’s organization








One or more EPA partnerships








EPA research








One or more laws or regulations








How to comply with laws and regulations








Other




MHM6126Q009
Y What kind of information were you looking for today? (Please check all that apply) EPA contacts (phone numbers, names of staff)
Y Checkbox, one-up vertical Skip Logic Group Specific Info




A particular report, guidance document, booklet or other publication








Data, statistics, scientific methods or models








Forms








An EPA permit or registration number








Educational materials, lesson plans or projects for kids or students








Training materials, webinars or tutorials








Job or internship opportunities








Grants and contracts opportunities currently available








Other B



MHM6126Q010
B Please tell us what information were you looking for today that you did not find?

N Text area, no char limit Skip Logic Group OE_Specific Info
MHM6126Q011
X Please describe what information you came to submit (Please check all that apply) Comment on a regulation
Y Checkbox, one-up vertical Skip Logic Group Submitted Info




Comment on a report or document other than a regulation








Report a spill or other problem








Data or forms








Other




MHM6126Q012

Which of the following topics best describes the information you wanted today? Air pollution or air quality
Y Radio Button One Up Vertical Skip Logic Group Reason for Visit




Asbestos








Careers, jobs or internships at EPA








Chemicals








Cleanups, remediation or Superfund








Climate change, global warming, greenhouse gases or carbon footprint








Energy or fuels








Green living








Hazardous waste or dumping








Lead, mercury, metals M, O







Mold








Pesticides








Radiation D,E,K,L







Radon








Hydraulic fracturing, hydrofracking or fracking








Recycling








Endangered species or invasive species








Water pollution, water quality, watersheds or wetlands








Other C



JIB0140732
M Is the EPA site your primary resource for obtaining lead information? Yes
Y Radio button, one-up vertical Skip Logic Group Lead_Primary Source




No N



JIB0140733
N Please tell us your primary source for obtaining lead information.

N Text area, no char limit Skip Logic Group OE_Lead_Primary Source
JIB0140731
O Is the lead information presented in a format that you can use? Yes
Y Radio button, one-up vertical Skip Logic Group Leaed_Info Presentation




No P



JIB0140734
P Please tell us in what format you would like to see the lead information presented.

N Text area, no char limit Skip Logic Group OE_Leaed_Info Presentation
MHM6126Q013
C What other topic best describes the reason for your visit?

N Text area, no char limit Skip Logic Group Other Topic looking For
JAC0107795
D What led you to visit EPA.gov to find radiation information? I am familiar with EPA.gov and consider the site to be a trusted source of information for radiation concerns in my community
Y Radio button, one-up vertical Skip Logic Group Motivation for Radiation Info




I have visited EPA.gov in the past and was curious if I could find information about radiation here








It came up in a search








Other F



JAC0107796
F Please specify what else led you to visit EPA.gov to find radiation topics.

N Text area, no char limit Skip Logic Group OE_Motivation for Radiation Info
JAC0107793
E Which of the following radiation information topics did you view during your site visit today? (Please check all that apply) Basic radiation science G Y Checkbox, one-up vertical Skip Logic Group Radiation Visited




Health Effects G







Nuclear Power Issues G







Medical (x-ray, CT scans, cancer treatment, etc.) G







Electronic radiation (cell phones, smart meters, power lines, etc.) G







Regulations G







Report an environmental problem G







EPA emergency response capabilities G







Document library G







Other H



JAC0107794
H Please specify the radiation information that you viewed during your site visit today.

N Text area, no char limit Skip Logic Group OE_Radiation Visited
JAC0107792
G How would you describe the radiation information on EPA.gov? Clear, I understood the information
Y Radio button, one-up vertical Skip Logic Group Radiation Exp




The information was slightly unclear I







The information was often unclear I



JAC0107797
I Please describe what was unclear about the radiation information you viewed during your site visit today.

N Text area, no char limit Skip Logic Group OE_Radiation Exp
JAC0107791
K After visiting the site, do you have a better idea of EPA’s role in radiation protection? Yes
Y Radio button, one-up vertical Skip Logic Group Radiation Info Effective




No




JAC0107790
L After visiting the site, do you know who to contact to get more information or to report an incident? Yes
Y Radio button, one-up vertical Skip Logic Group Radiation Info Contact




No




JIB0149316

Did you visit the EPA.gov site to report a possible environmental violation? Yes H Y Radio button, one-up vertical Skip Logic Group Violation Report




No




JIB0149318
H Did you access the Environmental Violation Report form? Yes I Y Radio button, one-up vertical Skip Logic Group Violation Report _Form access




No








Not Sure




JIB0149319
I Were you able to submit the form? Yes
Y Radio button, one-up vertical Skip Logic Group Violation Report _Form submission




I attempted to submit the form and was unsuccessful J







No, I did not submit the form K



JIB0149321
J What prevented you from submitting the Environmental Violation Form?

N Text area, no char limit Skip Logic Group OE_Violation Report _unable to submit
JIB0149320
K Why did you not submit the Environmental Violation Form?

N Text area, no char limit Skip Logic Group OE_Violati+A133:J142on Report _Did not submit
MHM6126Q014

Did you find the information you were looking for today? Yes
Y Radio button, one-up vertical Skip Logic Group Find What Looking For




Partially A







No A



MHM6126Q015
A Please tell us what couldn't you find.

N Text area, no char limit Skip Logic Group Did Not Find
MHM6126Q016

Once you arrived on the site today, how did you look for information? (Please check all that apply) The EPA.gov basic search (search box in the upper right hand corner) A, Z Y Checkbox, one-up vertical Skip Logic Group Look for Info




The EPA.gov advanced search feature A, Z







Left navigation bar D







Clicked on links within the page D







A-Z Index D







Other B, D



MHM6126Q017
B The other way I looked for information was:

N Text area, no char limit Skip Logic Group OE_Look for Info
MHM6126Q018
A Which of the following best describes your experience with the search tools? (Please check all that apply) Search worked well
N Checkbox, one-up vertical Mutually Exclusive Search Tools




Returned too many results or required too many refinements


Skip Logic Group




Returned results that were not relevant








Returned results that were similar or redundant








I was not sure what words to use in my search








Search returned zero results








Other C



MHM6126Q019
C Please describe your experience with the search tool:

N Text area, no char limit Skip Logic Group Other Search Tool
MHM6126Q020
Z What search terms did you use?

N Text area, no char limit Skip Logic Group OE_Search Terms
MHM6126Q021
D Which of the following best describes your navigation experience during your visit to the site today? (Please check all that apply) I did not have difficulty navigating the site
Y Checkbox, one-up vertical Mutually Exclusive Navigation Difficulties




Could not navigate back to previous information


Skip Logic Group




Links did not take me where I expected








Links/labels are difficult to understand








Too many links or navigational choices








Would often feel lost, not know where I was








Had technical difficulties (e.g., broken links, error messages)








Other E



MHM6126Q022
E Excluding search, please describe the difficulty you had with navigating the site today:

N Text area, no char limit Skip Logic Group OE_Nav
MHM6126Q023

Did you interact with any of the following applications? AIRNOW B Y Checkbox, one-up vertical Skip Logic Group Applications




Envirofacts B, C, D







Toxic Release Inventory (TRI) Explorer B







MyEnvironment B







Enviromapper B







Enforcement and Compliance History Online (ECHO) B







Integrated Grants Management System (IGMS) B







Storage and Retrieval (STORET) for Water Quality Data B







Superfund Enterprise Management System (SEMS) B







I did not interact with any applications








Other A, B



MHM6126Q024
A What other application did you interact with on the website today?

N Text area, no char limit Skip Logic Group Other_Applications
MHM6126Q025
B Please describe your experience with the application(s) you used during your visit today? Please provide as much detail as possible.

N Text area, no char limit Skip Logic Group Applications_Experience
STE0106517
C How often do you use the Envirofacts tool? Weekly
Y Radio button, one-up vertical Skip Logic Group Envirofacts Usage Frequency




Monthly








A few times a year








About once a year








This is my first time




STE0106518
D Why did you use the Envirofacts tool during your visit to EPA.gov today? To research about environmental trends
Y Radio button, one-up vertical Skip Logic Group Why Use Envirofacts




To research on facilities to support loan decisions








To research about my health








To complete a school assignment








Other




MHM6126Q026

What is one change EPA could make to this site that would make it easier to use?

N Text area, no char limit
OE_Improvement

Sheet 7: CQs (2-17-17)

Model Name
EPA v6



Red & Strike-Through: Delete


Model ID
F8NtUQ4hhMplQddBU11cxA4C



Underlined & Italicized: Re-order

Partitioned
2MQ



Pink: Addition

Date
(7/15/2015)



Blue: Reword

QID Question Meta Tag Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Required
Y/N
Type (select from list) Special Instructions CQ Label
MHM6126Q001

For this visit to the EPA website, which of the following best describes you? Represent business (includes consultant) D, E, F, G, O Y Radio Button One Up Vertical Skip Logic Group Role




Concerned citizen or consumer









Educator (teacher, professor, librarian)









Student









Web/App Developer









Scientist









Parent or adult helping a child









Non-profit, community group









Government employee (non-EPA)









EPA employee









Other C




MHM6126Q002
C Please explain your role in visiting this website:

N Text area, no char limit Skip Logic Group Other Role
JIB0149317
D Which of the following best represents your role on the site today? Regulated Community
Y Radio button, one-up vertical Skip Logic Group Represent business_role




News/Press/Reporter









Law Firm









Other





JIB0149315
G Is the Enforcement information broken out by specific topic (Air, water, waste/chemical, criminal enforcement, etc.) organized in a way to help you find information? Yes
Y Radio button, one-up vertical Skip Logic Group Enforcement Information_useable format




No L




UNG0149799
L Please tell us how you would like to see the Enforcement information organized.

N Text area, no char limit Skip Logic Group OE_Enforecement Information_useable format
JIB0149314
F Did you visit the EPA.gov site to obtain criminal case, civil or cleanup case information? Yes M Y Radio button, one-up vertical Skip Logic Group Criminal, civil or clean up case information




No





JIB0149323
M What specific criminal case, civil or cleanup case information were you looking for today? Consent decrees, orders, settlements and other legal documents
Y Radio button, one-up vertical Skip Logic Group Criminal, civil or clean up case information_specific info




News release









Summary of the case or settlement









Other N




JIB0149324
N What other civil, criminal, or cleanup information were you looking for today?

N Text area, no char limit Skip Logic Group OE_Criminal, civil or clean up case information
JIB0149313
O Did you visit the EPA.gov site for a policy or guidance concerning air, water, waste/chemical, cleanup or criminal enforcement issues? Yes P Y Radio button, one-up vertical Skip Logic Group Policy or Guidance info




No





JIB0149325
P Did you find what you were looking for today? Yes
Y Radio button, one-up vertical Skip Logic Group Represent business-accomplish




No





MHM6126Q003

How frequently do you use the EPA website? Daily
Y Radio Button One Up Vertical
Frequency




Weekly









Monthly









A few times a year









About once a year









This is my first time





MHM6126Q004

How did you get to the EPA website today? Search engine (Google, Yahoo, Bing, etc.)
Y Radio button, one-up vertical Skip Logic Group Acquisition Source




Direct visit to www.EPA.gov









Link on another government site









Other A




MHM6126Q005
A Please specify what other source brought you to the EPA website today.

N Text area, no char limit Skip Logic Group OE_AcquisitionSource
MHM6126Q006

Why did you visit the EPA website today? (Please check all that apply) Learn about/research: Z Y Checkbox, one-up vertical Skip Logic Group Why Visit




Find something specific: Y








Submit information to the EPA: X








Other A




MHM6126Q007
A Please tell us why you visited the EPA website today:

N Text area, no char limit Skip Logic Group Other Why
MHM6126Q008
Z What did you come to learn about or research? (Please check all that apply) One or more environmental issues
Y Checkbox, one-up vertical Skip Logic Group Research Topics




An environmental issue in my local area









A cleanup site, a facility or other specific property









What EPA is doing









What I can do









EPA’s organization









One or more EPA partnerships









EPA research









One or more laws or regulations









How to comply with laws and regulations









Other





MHM6126Q009
Y What kind of information were you looking for today? (Please check all that apply) EPA contacts (phone numbers, names of staff)
Y Checkbox, one-up vertical Skip Logic Group Specific Info




A particular report, guidance document, booklet or other publication









Data, statistics, scientific methods or models









Forms









An EPA permit or registration number









Educational materials, lesson plans or projects for kids or students









Training materials, webinars or tutorials









Job or internship opportunities









Grants and contracts opportunities currently available









Other B




MHM6126Q010
B Please tell us what information were you looking for today that you did not find?

N Text area, no char limit Skip Logic Group OE_Specific Info
MHM6126Q011
X Please describe what information you came to submit (Please check all that apply) Comment on a regulation
Y Checkbox, one-up vertical Skip Logic Group Submitted Info




Comment on a report or document other than a regulation









Report a spill or other problem









Data or forms









Other





MHM6126Q012

Which of the following topics best describes the information you wanted today? Air pollution or air quality
Y Radio Button One Up Vertical Skip Logic Group Reason for Visit




Asbestos









Careers, jobs or internships at EPA









Chemicals









Cleanups, remediation or Superfund









Climate change, global warming, greenhouse gases or carbon footprint









Energy or fuels









Green living









Hazardous waste or dumping









Lead, mercury, metals M, O








Mold









Pesticides









Radiation D,E,K,L








Radon









Hydraulic fracturing, hydrofracking or fracking









Recycling









Endangered species or invasive species









Water pollution, water quality, watersheds or wetlands









Other C




JIB0140732
M Is the EPA site your primary resource for obtaining lead information? Yes
Y Radio button, one-up vertical Skip Logic Group Lead_Primary Source




No N




JIB0140733
N Please tell us your primary source for obtaining lead information.

N Text area, no char limit Skip Logic Group OE_Lead_Primary Source
JIB0140731
O Is the lead information presented in a format that you can use? Yes
Y Radio button, one-up vertical Skip Logic Group Leaed_Info Presentation




No P




JIB0140734
P Please tell us in what format you would like to see the lead information presented.

N Text area, no char limit Skip Logic Group OE_Leaed_Info Presentation
MHM6126Q013
C What other topic best describes the reason for your visit?

N Text area, no char limit Skip Logic Group Other Topic looking For
JAC0107795
D What led you to visit EPA.gov to find radiation information? I am familiar with EPA.gov and consider the site to be a trusted source of information for radiation concerns in my community
Y Radio button, one-up vertical Skip Logic Group Motivation for Radiation Info




I have visited EPA.gov in the past and was curious if I could find information about radiation here









It came up in a search









Other F




JAC0107796
F Please specify what else led you to visit EPA.gov to find radiation topics.

N Text area, no char limit Skip Logic Group OE_Motivation for Radiation Info
JAC0107793
E Which of the following radiation information topics did you view during your site visit today? (Please check all that apply) Basic radiation science G Y Checkbox, one-up vertical Skip Logic Group Radiation Visited




Health Effects G








Nuclear Power Issues G








Medical (x-ray, CT scans, cancer treatment, etc.) G








Electronic radiation (cell phones, smart meters, power lines, etc.) G








Regulations G








Report an environmental problem G








EPA emergency response capabilities G








Document library G








Other H




JAC0107794
H Please specify the radiation information that you viewed during your site visit today.

N Text area, no char limit Skip Logic Group OE_Radiation Visited
JAC0107792
G How would you describe the radiation information on EPA.gov? Clear, I understood the information
Y Radio button, one-up vertical Skip Logic Group Radiation Exp




The information was slightly unclear I








The information was often unclear I




JAC0107797
I Please describe what was unclear about the radiation information you viewed during your site visit today.

N Text area, no char limit Skip Logic Group OE_Radiation Exp
JAC0107791
K After visiting the site, do you have a better idea of EPA’s role in radiation protection? Yes
Y Radio button, one-up vertical Skip Logic Group Radiation Info Effective




No





JAC0107790
L After visiting the site, do you know who to contact to get more information or to report an incident? Yes
Y Radio button, one-up vertical Skip Logic Group Radiation Info Contact




No





JIB0149316 E,
Did you visit the EPA.gov site to report a possible environmental violation? Yes H Y Radio button, one-up vertical Skip Logic Group Violation Report




No





JIB0149318
H Did you access the Environmental Violation Report form? Yes I Y Radio button, one-up vertical Skip Logic Group Violation Report _Form access




No









Not Sure





JIB0149319
I Were you able to submit the form? Yes
Y Radio button, one-up vertical Skip Logic Group Violation Report _Form submission




I attempted to submit the form and was unsuccessful J








No, I did not submit the form K




JIB0149321
J What prevented you from submitting the Environmental Violation Form?

N Text area, no char limit Skip Logic Group OE_Violation Report _unable to submit
JIB0149320
K Why did you not submit the Environmental Violation Form?

N Text area, no char limit Skip Logic Group OE_Violation Report _Did not submit
MHM6126Q014

Did you find the information you were looking for today? Yes
Y Radio button, one-up vertical Skip Logic Group Find What Looking For




Partially A








No A




MHM6126Q015
A Please tell us what couldn't you find.

N Text area, no char limit Skip Logic Group Did Not Find
MHM6126Q016

Once you arrived on the site today, how did you look for information? (Please check all that apply) The EPA.gov basic search (search box in the upper right hand corner) A, Z Y Checkbox, one-up vertical Skip Logic Group Look for Info




The EPA.gov advanced search feature A, Z








Left navigation bar D








Clicked on links within the page D








A-Z Index D








Other B, D




MHM6126Q017
B The other way I looked for information was:

N Text area, no char limit Skip Logic Group OE_Look for Info
MHM6126Q018
A Which of the following best describes your experience with the search tools? (Please check all that apply) Search worked well
N Checkbox, one-up vertical Mutually Exclusive Search Tools




Returned too many results or required too many refinements


Skip Logic Group





Returned results that were not relevant









Returned results that were similar or redundant









I was not sure what words to use in my search









Search returned zero results









Other C




MHM6126Q019
C Please describe your experience with the search tool:

N Text area, no char limit Skip Logic Group Other Search Tool
MHM6126Q020
Z What search terms did you use?

N Text area, no char limit Skip Logic Group OE_Search Terms
MHM6126Q021
D Which of the following best describes your navigation experience during your visit to the site today? (Please check all that apply) I did not have difficulty navigating the site
Y Checkbox, one-up vertical Mutually Exclusive Navigation Difficulties




Could not navigate back to previous information


Skip Logic Group





Links did not take me where I expected









Links/labels are difficult to understand









Too many links or navigational choices









Would often feel lost, not know where I was









Had technical difficulties (e.g., broken links, error messages)









Other E




MHM6126Q022
E Excluding search, please describe the difficulty you had with navigating the site today:

N Text area, no char limit Skip Logic Group OE_Nav
MHM6126Q023

Did you interact with any of the following applications? AIRNOW B Y Checkbox, one-up vertical Skip Logic Group Applications




Envirofacts B, C, D








Toxic Release Inventory (TRI) Explorer B








MyEnvironment B








Enviromapper B








Enforcement and Compliance History Online (ECHO) B








Integrated Grants Management System (IGMS) B








Storage and Retrieval (STORET) for Water Quality Data B








Superfund Enterprise Management System (SEMS) B








I did not interact with any applications









Other A, B




MHM6126Q024
A What other application did you interact with on the website today?

N Text area, no char limit Skip Logic Group Other_Applications
MHM6126Q025
B Please describe your experience with the application(s) you used during your visit today? Please provide as much detail as possible.

N Text area, no char limit Skip Logic Group Applications_Experience
STE0106517
C How often do you use the Envirofacts tool? Weekly
Y Radio button, one-up vertical Skip Logic Group Envirofacts Usage Frequency




Monthly









A few times a year









About once a year









This is my first time





STE0106518
D Why did you use the Envirofacts tool during your visit to EPA.gov today? To research about environmental trends
Y Radio button, one-up vertical Skip Logic Group Why Use Envirofacts




To research on facilities to support loan decisions









To research about my health









To complete a school assignment









Other





MHM6126Q026

What is one change EPA could make to this site that would make it easier to use?

N Text area, no char limit
OE_Improvement

Sheet 8: CQs (2-14-17)

Model Name
EPA v6



Red & Strike-Through: Delete


Model ID
F8NtUQ4hhMplQddBU11cxA4C



Underlined & Italicized: Re-order

Partitioned
2MQ



Pink: Addition

Date
(7/15/2015)



Blue: Reword

QID Question Meta Tag Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Required
Y/N
Type (select from list) Special Instructions CQ Label
MHM6126Q001

For this visit to the EPA website, which of the following best describes you? Represent business (includes consultant) D, E, F, G, O Y Radio Button One Up Vertical Skip Logic Group Role




Concerned citizen or consumer









Educator (teacher, professor, librarian)









Student









Web/App Developer









Scientist









Parent or adult helping a child









Non-profit, community group









Government employee (non-EPA)









EPA employee









Other C




MHM6126Q002
C Please explain your role in visiting this website:

N Text area, no char limit Skip Logic Group Other Role


D Which of the following best represents your role on the site today? Regulated Community
Y Radio button, one-up vertical Skip Logic Group Represent business_role




News/Press/Reporter









Law Firm









Other







E Did you visit the EPA.gov site to report a possible environmental violation? Yes H Y Radio button, one-up vertical Skip Logic Group Violation Report




No







H Did you access the Environmental Violation Report form? Yes I Y Radio button, one-up vertical Skip Logic Group Violation Report _Form access




No









Not Sure







I Were you able to submit the form? Yes
Y Radio button, one-up vertical Skip Logic Group Violation Report _Form submission




I attempted to submit the form and was unsuccessful J








No, I did not submit the form K






J What prevented you from submitting the Environmental Violation Form?

N Text area, no char limit Skip Logic Group OE_Violation Report _unable to submit


K Why did you not submit the Environmental Violation Form?

N Text area, no char limit Skip Logic Group OE_Violation Report _Did not submit


G Is the Enforcement information broken out by specific topic (Air, water, waste/chemical, criminal enforcement, etc.) organized in a way to help you find information? Yes
Y Radio button, one-up vertical Skip Logic Group Enforcement Information_useable format




No L






L Please tell us how you would like to see the Enforcement information organized.

N Text area, no char limit Skip Logic Group OE_Enforecement Information_useable format


F Did you visit the EPA.gov site to obtain criminal case, civil or cleanup case information? Yes M Y Radio button, one-up vertical Skip Logic Group Criminal, civil or clean up case information




No







M What specific criminal case, civil or cleanup case information were you looking for today? Consent decrees, orders, settlements and other legal documents
Y Radio button, one-up vertical Skip Logic Group Criminal, civil or clean up case information_specific info




News release









Summary of the case or settlement









Other N






N What other civil, criminal, or cleanup information were you looking for today?

N Text area, no char limit Skip Logic Group OE_Criminal, civil or clean up case information


O Did you visit the EPA.gov site for a policy or guidance concerning air, water, waste/chemical, cleanup or criminal enforcement issues? Yes P Y Radio button, one-up vertical Skip Logic Group Policy or Guidance info




No







P Did you find what you were looking for today? Yes
Y Radio button, one-up vertical Skip Logic Group Represent business-accomplish




No





MHM6126Q003

How frequently do you use the EPA website? Daily
Y Radio Button One Up Vertical
Frequency




Weekly









Monthly









A few times a year









About once a year









This is my first time





MHM6126Q004

How did you get to the EPA website today? Search engine (Google, Yahoo, Bing, etc.)
Y Radio button, one-up vertical Skip Logic Group Acquisition Source




Direct visit to www.EPA.gov









Link on another government site









Other A




MHM6126Q005
A Please specify what other source brought you to the EPA website today.

N Text area, no char limit Skip Logic Group OE_AcquisitionSource
MHM6126Q006

Why did you visit the EPA website today? (Please check all that apply) Learn about/research: Z Y Checkbox, one-up vertical Skip Logic Group Why Visit




Find something specific: Y








Submit information to the EPA: X








Other A




MHM6126Q007
A Please tell us why you visited the EPA website today:

N Text area, no char limit Skip Logic Group Other Why
MHM6126Q008
Z What did you come to learn about or research? (Please check all that apply) One or more environmental issues
Y Checkbox, one-up vertical Skip Logic Group Research Topics




An environmental issue in my local area









A cleanup site, a facility or other specific property









What EPA is doing









What I can do









EPA’s organization









One or more EPA partnerships









EPA research









One or more laws or regulations









How to comply with laws and regulations









Other





MHM6126Q009
Y What kind of information were you looking for today? (Please check all that apply) EPA contacts (phone numbers, names of staff)
Y Checkbox, one-up vertical Skip Logic Group Specific Info




A particular report, guidance document, booklet or other publication









Data, statistics, scientific methods or models









Forms









An EPA permit or registration number









Educational materials, lesson plans or projects for kids or students









Training materials, webinars or tutorials









Job or internship opportunities









Grants and contracts opportunities currently available









Other B




MHM6126Q010
B Please tell us what information were you looking for today that you did not find?

N Text area, no char limit Skip Logic Group OE_Specific Info
MHM6126Q011
X Please describe what information you came to submit (Please check all that apply) Comment on a regulation
Y Checkbox, one-up vertical Skip Logic Group Submitted Info




Comment on a report or document other than a regulation









Report a spill or other problem









Data or forms









Other

















































MHM6126Q012

Which of the following topics best describes the information you wanted today? Air pollution or air quality
Y Radio Button One Up Vertical Skip Logic Group Reason for Visit




Asbestos









Careers, jobs or internships at EPA









Chemicals









Cleanups, remediation or Superfund









Climate change, global warming, greenhouse gases or carbon footprint









Energy or fuels









Green living









Hazardous waste or dumping









Lead, mercury, metals M, O








Mold









Pesticides









Radiation D,E,K,L








Radon









Hydraulic fracturing, hydrofracking or fracking









Recycling









Endangered species or invasive species









Water pollution, water quality, watersheds or wetlands









Other C




JIB0140732
M Is the EPA site your primary resource for obtaining lead information? Yes
Y Radio button, one-up vertical Skip Logic Group Lead_Primary Source




No N




JIB0140733
N Please tell us your primary source for obtaining lead information.

N Text area, no char limit Skip Logic Group OE_Lead_Primary Source
JIB0140731
O Is the lead information presented in a format that you can use? Yes
Y Radio button, one-up vertical Skip Logic Group Leaed_Info Presentation




No P




JIB0140734
P Please tell us in what format you would like to see the lead information presented.

N Text area, no char limit Skip Logic Group OE_Leaed_Info Presentation
MHM6126Q013
C What other topic best describes the reason for your visit?

N Text area, no char limit Skip Logic Group Other Topic looking For
JAC0107795
D What led you to visit EPA.gov to find radiation information? I am familiar with EPA.gov and consider the site to be a trusted source of information for radiation concerns in my community
Y Radio button, one-up vertical Skip Logic Group Motivation for Radiation Info




I have visited EPA.gov in the past and was curious if I could find information about radiation here









It came up in a search









Other F




JAC0107796
F Please specify what else led you to visit EPA.gov to find radiation topics.

N Text area, no char limit Skip Logic Group OE_Motivation for Radiation Info
JAC0107793
E Which of the following radiation information topics did you view during your site visit today? (Please check all that apply) Basic radiation science G Y Checkbox, one-up vertical Skip Logic Group Radiation Visited




Health Effects G








Nuclear Power Issues G








Medical (x-ray, CT scans, cancer treatment, etc.) G








Electronic radiation (cell phones, smart meters, power lines, etc.) G








Regulations G








Report an environmental problem G








EPA emergency response capabilities G








Document library G








Other H




JAC0107794
H Please specify the radiation information that you viewed during your site visit today.

N Text area, no char limit Skip Logic Group OE_Radiation Visited
JAC0107792
G How would you describe the radiation information on EPA.gov? Clear, I understood the information
Y Radio button, one-up vertical Skip Logic Group Radiation Exp




The information was slightly unclear I








The information was often unclear I




JAC0107797
I Please describe what was unclear about the radiation information you viewed during your site visit today.

N Text area, no char limit Skip Logic Group OE_Radiation Exp
JAC0107791
K After visiting the site, do you have a better idea of EPA’s role in radiation protection? Yes
Y Radio button, one-up vertical Skip Logic Group Radiation Info Effective




No





JAC0107790
L After visiting the site, do you know who to contact to get more information or to report an incident? Yes
Y Radio button, one-up vertical Skip Logic Group Radiation Info Contact




No





MHM6126Q014

Did you find the information you were looking for today? Yes
Y Radio button, one-up vertical Skip Logic Group Find What Looking For




Partially A








No A




MHM6126Q015
A Please tell us what couldn't you find.

N Text area, no char limit Skip Logic Group Did Not Find
MHM6126Q016

Once you arrived on the site today, how did you look for information? (Please check all that apply) The EPA.gov basic search (search box in the upper right hand corner) A, Z Y Checkbox, one-up vertical Skip Logic Group Look for Info




The EPA.gov advanced search feature A, Z








Left navigation bar D








Clicked on links within the page D








A-Z Index D








Other B, D




MHM6126Q017
B The other way I looked for information was:

N Text area, no char limit Skip Logic Group OE_Look for Info
MHM6126Q018
A Which of the following best describes your experience with the search tools? (Please check all that apply) Search worked well
N Checkbox, one-up vertical Mutually Exclusive Search Tools




Returned too many results or required too many refinements


Skip Logic Group





Returned results that were not relevant









Returned results that were similar or redundant









I was not sure what words to use in my search









Search returned zero results









Other C




MHM6126Q019
C Please describe your experience with the search tool:

N Text area, no char limit Skip Logic Group Other Search Tool
MHM6126Q020
Z What search terms did you use?

N Text area, no char limit Skip Logic Group OE_Search Terms
MHM6126Q021
D Which of the following best describes your navigation experience during your visit to the site today? (Please check all that apply) I did not have difficulty navigating the site
Y Checkbox, one-up vertical Mutually Exclusive Navigation Difficulties




Could not navigate back to previous information


Skip Logic Group





Links did not take me where I expected









Links/labels are difficult to understand









Too many links or navigational choices









Would often feel lost, not know where I was









Had technical difficulties (e.g., broken links, error messages)









Other E




MHM6126Q022
E Excluding search, please describe the difficulty you had with navigating the site today:

N Text area, no char limit Skip Logic Group OE_Nav
MHM6126Q023

Did you interact with any of the following applications? AIRNOW B Y Checkbox, one-up vertical Skip Logic Group Applications




Envirofacts B, C, D








Toxic Release Inventory (TRI) Explorer B








MyEnvironment B








Enviromapper B








Enforcement and Compliance History Online (ECHO) B








Integrated Grants Management System (IGMS) B








Storage and Retrieval (STORET) for Water Quality Data B








Superfund Enterprise Management System (SEMS) B








I did not interact with any applications









Other A, B




MHM6126Q024
A What other application did you interact with on the website today?

N Text area, no char limit Skip Logic Group Other_Applications
MHM6126Q025
B Please describe your experience with the application(s) you used during your visit today? Please provide as much detail as possible.

N Text area, no char limit Skip Logic Group Applications_Experience
STE0106517
C How often do you use the Envirofacts tool? Weekly
Y Radio button, one-up vertical Skip Logic Group Envirofacts Usage Frequency




Monthly









A few times a year









About once a year









This is my first time





STE0106518
D Why did you use the Envirofacts tool during your visit to EPA.gov today? To research about environmental trends
Y Radio button, one-up vertical Skip Logic Group Why Use Envirofacts




To research on facilities to support loan decisions









To research about my health









To complete a school assignment









Other





MHM6126Q026

What is one change EPA could make to this site that would make it easier to use?

N Text area, no char limit
OE_Improvement

Sheet 9: CQs (11-7-16)

QID Question Meta Tag Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Required
Y/N
Type (select from list) Special Instructions CQ Label
MHM6126Q001

For this visit to the EPA website, which of the following best describes you? Represent business (includes consultant)
Y Radio Button One Up Vertical Skip Logic Group Role




Concerned citizen or consumer









Educator (teacher, professor, librarian)









Student









Web/App Developer









Scientist









Parent or adult helping a child









Non-profit, community group









Government employee (non-EPA)









EPA employee









Other C




MHM6126Q002
C Please explain your role in visiting this website:

N Text area, no char limit Skip Logic Group Other Role
MHM6126Q003

How frequently do you use the EPA website? Daily
Y Radio Button One Up Vertical
Frequency




Weekly









Monthly









A few times a year









About once a year









This is my first time





MHM6126Q004

How did you get to the EPA website today? Search engine (Google, Yahoo, Bing, etc.)
Y Radio button, one-up vertical Skip Logic Group Acquisition Source




Direct visit to www.EPA.gov









Link on another government site









Other A




MHM6126Q005
A Please specify what other source brought you to the EPA website today.

N Text area, no char limit Skip Logic Group OE_AcquisitionSource
MHM6126Q006

Why did you visit the EPA website today? (Please check all that apply) Learn about/research: Z Y Checkbox, one-up vertical Skip Logic Group Why Visit




Find something specific: Y








Submit information to the EPA: X








Other A




MHM6126Q007
A Please tell us why you visited the EPA website today:

N Text area, no char limit Skip Logic Group Other Why
MHM6126Q008
Z What did you come to learn about or research? (Please check all that apply) One or more environmental issues
Y Checkbox, one-up vertical Skip Logic Group Research Topics




An environmental issue in my local area









A cleanup site, a facility or other specific property









What EPA is doing









What I can do









EPA’s organization









One or more EPA partnerships









EPA research









One or more laws or regulations









How to comply with laws and regulations









Other





MHM6126Q009
Y What kind of information were you looking for today? (Please check all that apply) EPA contacts (phone numbers, names of staff)
Y Checkbox, one-up vertical Skip Logic Group Specific Info




A particular report, guidance document, booklet or other publication









Data, statistics, scientific methods or models









Forms









An EPA permit or registration number









Educational materials, lesson plans or projects for kids or students









Training materials, webinars or tutorials









Job or internship opportunities









Grants and contracts opportunities currently available









Other B




MHM6126Q010
B Please tell us what information were you looking for today that you did not find?

N Text area, no char limit Skip Logic Group OE_Specific Info
MHM6126Q011
X Please describe what information you came to submit (Please check all that apply) Comment on a regulation
Y Checkbox, one-up vertical Skip Logic Group Submitted Info




Comment on a report or document other than a regulation









Report a spill or other problem









Data or forms









Other





MHM6126Q012

Which of the following topics best describes the information you wanted today? Air pollution or air quality
Y Radio Button One Up Vertical Skip Logic Group Reason for Visit




Asbestos









Careers, jobs or internships at EPA









Chemicals









Cleanups, remediation or Superfund









Climate change, global warming, greenhouse gases or carbon footprint









Energy or fuels









Green living









Hazardous waste or dumping









Lead, mercury, metals M, O








Mold









Pesticides









Radiation D,E,K,L








Radon









Hydraulic fracturing, hydrofracking or fracking









Recycling









Endangered species or invasive species









Water pollution, water quality, watersheds or wetlands









Other C






M Is the EPA site your primary resource for obtaining lead information? Yes
Y Radio button, one-up vertical Skip Logic Group Lead_Primary Source




No N






N Please tell us your primary source for obtaining lead information.

N Text area, no char limit Skip Logic Group OE_Lead_Primary Source


O Is the lead information presented in a format that you can use? Yes
Y Radio button, one-up vertical Skip Logic Group Leaed_Info Presentation




No P






P Please tell us in what format you would like to see the lead information presented.

N Text area, no char limit Skip Logic Group OE_Leaed_Info Presentation
MHM6126Q013
C What other topic best describes the reason for your visit?

N Text area, no char limit Skip Logic Group Other Topic looking For
JAC0107795
D What led you to visit EPA.gov to find radiation information? I am familiar with EPA.gov and consider the site to be a trusted source of information for radiation concerns in my community
Y Radio button, one-up vertical Skip Logic Group Motivation for Radiation Info




I have visited EPA.gov in the past and was curious if I could find information about radiation here









It came up in a search









Other F




JAC0107796
F Please specify what else led you to visit EPA.gov to find radiation topics.

N Text area, no char limit Skip Logic Group OE_Motivation for Radiation Info
JAC0107793
E Which of the following radiation information topics did you view during your site visit today? (Please check all that apply) Basic radiation science G Y Checkbox, one-up vertical Skip Logic Group Radiation Visited




Health Effects G








Nuclear Power Issues G








Medical (x-ray, CT scans, cancer treatment, etc.) G








Electronic radiation (cell phones, smart meters, power lines, etc.) G








Regulations G








Report an environmental problem G








EPA emergency response capabilities G








Document library G








Other H




JAC0107794
H Please specify the radiation information that you viewed during your site visit today.

N Text area, no char limit Skip Logic Group OE_Radiation Visited
JAC0107792
G How would you describe the radiation information on EPA.gov? Clear, I understood the information
Y Radio button, one-up vertical Skip Logic Group Radiation Exp




The information was slightly unclear I








The information was often unclear I




JAC0107797
I Please describe what was unclear about the radiation information you viewed during your site visit today.

N Text area, no char limit Skip Logic Group OE_Radiation Exp
JAC0107791
K After visiting the site, do you have a better idea of EPA’s role in radiation protection? Yes
Y Radio button, one-up vertical Skip Logic Group Radiation Info Effective




No





JAC0107790
L After visiting the site, do you know who to contact to get more information or to report an incident? Yes
Y Radio button, one-up vertical Skip Logic Group Radiation Info Contact




No





MHM6126Q014

Did you find the information you were looking for today? Yes
Y Radio button, one-up vertical Skip Logic Group Find What Looking For




Partially A








No A




MHM6126Q015
A Please tell us what couldn't you find.

N Text area, no char limit Skip Logic Group Did Not Find
MHM6126Q016

Once you arrived on the site today, how did you look for information? (Please check all that apply) The EPA.gov basic search (search box in the upper right hand corner) A, Z Y Checkbox, one-up vertical Skip Logic Group Look for Info




The EPA.gov advanced search feature A, Z








Left navigation bar D








Clicked on links within the page D








A-Z Index D








Other B, D




MHM6126Q017
B The other way I looked for information was:

N Text area, no char limit Skip Logic Group OE_Look for Info
MHM6126Q018
A Which of the following best describes your experience with the search tools? (Please check all that apply) Search worked well
N Checkbox, one-up vertical Mutually Exclusive Search Tools




Returned too many results or required too many refinements


Skip Logic Group





Returned results that were not relevant









Returned results that were similar or redundant









I was not sure what words to use in my search









Search returned zero results









Other C




MHM6126Q019
C Please describe your experience with the search tool:

N Text area, no char limit Skip Logic Group Other Search Tool
MHM6126Q020
Z What search terms did you use?

N Text area, no char limit Skip Logic Group OE_Search Terms
MHM6126Q021
D Which of the following best describes your navigation experience during your visit to the site today? (Please check all that apply) I did not have difficulty navigating the site
Y Checkbox, one-up vertical Mutually Exclusive Navigation Difficulties




Could not navigate back to previous information


Skip Logic Group





Links did not take me where I expected









Links/labels are difficult to understand









Too many links or navigational choices









Would often feel lost, not know where I was









Had technical difficulties (e.g., broken links, error messages)









Other E




MHM6126Q022
E Excluding search, please describe the difficulty you had with navigating the site today:

N Text area, no char limit Skip Logic Group OE_Nav
MHM6126Q023

Did you interact with any of the following applications? AIRNOW B Y Checkbox, one-up vertical Skip Logic Group Applications




Envirofacts B, C, D








Toxic Release Inventory (TRI) Explorer B








MyEnvironment B








Enviromapper B








Enforcement and Compliance History Online (ECHO) B








Integrated Grants Management System (IGMS) B








Storage and Retrieval (STORET) for Water Quality Data B








Superfund Enterprise Management System (SEMS) B








I did not interact with any applications









Other A, B




MHM6126Q024
A What other application did you interact with on the website today?

N Text area, no char limit Skip Logic Group Other_Applications
MHM6126Q025
B Please describe your experience with the application(s) you used during your visit today? Please provide as much detail as possible.

N Text area, no char limit Skip Logic Group Applications_Experience
STE0106517
C How often do you use the Envirofacts tool? Weekly
Y Radio button, one-up vertical Skip Logic Group Envirofacts Usage Frequency




Monthly









A few times a year









About once a year









This is my first time





STE0106518
D Why did you use the Envirofacts tool during your visit to EPA.gov today? To research about environmental trends
Y Radio button, one-up vertical Skip Logic Group Why Use Envirofacts




To research on facilities to support loan decisions









To research about my health









To complete a school assignment









Other





MHM6126Q026

What is one change EPA could make to this site that would make it easier to use?

N Text area, no char limit
OE_Improvement

Sheet 10: CQs (10-28-16)

QID Question Meta Tag Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Required
Y/N
Type (select from list) Special Instructions CQ Label
MHM6126Q001

For this visit to the EPA website, which of the following best describes you? Represent business (includes consultant)
Y Radio Button One Up Vertical Skip Logic Group Role




Concerned citizen or consumer









Educator (teacher, professor, librarian)









Student









Web/App Developer









Scientist









Parent or adult helping a child









Non-profit, community group









Government employee (non-EPA)









EPA employee









Other C




MHM6126Q002
C Please explain your role in visiting this website:

N Text area, no char limit Skip Logic Group Other Role
MHM6126Q003

How frequently do you use the EPA website? Daily
Y Radio Button One Up Vertical
Frequency




Weekly









Monthly









A few times a year









About once a year









This is my first time





MHM6126Q004

How did you get to the EPA website today? Search engine (Google, Yahoo, Bing, etc.)
Y Radio button, one-up vertical Skip Logic Group Acquisition Source




Direct visit to www.EPA.gov









Link on another government site









Other A




MHM6126Q005
A Please specify what other source brought you to the EPA website today.

N Text area, no char limit Skip Logic Group OE_AcquisitionSource
MHM6126Q006

Why did you visit the EPA website today? (Please check all that apply) Learn about/research: Z Y Checkbox, one-up vertical Skip Logic Group Why Visit




Find something specific: Y








Submit information to the EPA: X








Other A




MHM6126Q007
A Please tell us why you visited the EPA website today:

N Text area, no char limit Skip Logic Group Other Why
MHM6126Q008
Z What did you come to learn about or research? (Please check all that apply) One or more environmental issues
Y Checkbox, one-up vertical Skip Logic Group Research Topics




An environmental issue in my local area









A cleanup site, a facility or other specific property









What EPA is doing









What I can do









EPA’s organization









One or more EPA partnerships









EPA research









One or more laws or regulations









How to comply with laws and regulations









Other





MHM6126Q009
Y What kind of information were you looking for today? (Please check all that apply) EPA contacts (phone numbers, names of staff)
Y Checkbox, one-up vertical Skip Logic Group Specific Info




A particular report, guidance document, booklet or other publication









Data, statistics, scientific methods or models









Forms









An EPA permit or registration number









Educational materials, lesson plans or projects for kids or students









Training materials, webinars or tutorials









Job or internship opportunities









Grants and contracts opportunities currently available









Other B




MHM6126Q010
B Please tell us what information were you looking for today that you did not find?

N Text area, no char limit Skip Logic Group OE_Specific Info
MHM6126Q011
X Please describe what information you came to submit (Please check all that apply) Comment on a regulation
Y Checkbox, one-up vertical Skip Logic Group Submitted Info




Comment on a report or document other than a regulation









Report a spill or other problem









Data or forms









Other





MHM6126Q012

Which of the following topics best describes the information you wanted today? Air pollution or air quality
Y Radio Button One Up Vertical Skip Logic Group Reason for Visit




Asbestos









Careers, jobs or internships at EPA









Chemicals









Cleanups, remediation or Superfund









Climate change, global warming, greenhouse gases or carbon footprint









Energy or fuels









Green living









Hazardous waste or dumping









Lead, mercury, metals









Mold









Pesticides









Radiation D,E,K,L








Radon









Hydraulic fracturing, hydrofracking or fracking









Recycling









Endangered species or invasive species









Water pollution, water quality, watersheds or wetlands









Other C




MHM6126Q013
C What other topic best describes the reason for your visit?

N Text area, no char limit Skip Logic Group Other Topic looking For
JAC0107795
D What led you to visit EPA.gov to find radiation information? I am familiar with EPA.gov and consider the site to be a trusted source of information for radiation concerns in my community
Y Radio button, one-up vertical Skip Logic Group Motivation for Radiation Info




I have visited EPA.gov in the past and was curious if I could find information about radiation here









It came up in a search









Other F




JAC0107796
F Please specify what else led you to visit EPA.gov to find radiation topics.

N Text area, no char limit Skip Logic Group OE_Motivation for Radiation Info
JAC0107793
E Which of the following radiation information topics did you view during your site visit today? (Please check all that apply) Basic radiation science G Y Checkbox, one-up vertical Skip Logic Group Radiation Visited




Health Effects G








Nuclear Power Issues G








Medical (x-ray, CT scans, cancer treatment, etc.) G








Electronic radiation (cell phones, smart meters, power lines, etc.) G








Regulations G








Report an environmental problem G








EPA emergency response capabilities G








Document library G








Other H




JAC0107794
H Please specify the radiation information that you viewed during your site visit today.

N Text area, no char limit Skip Logic Group OE_Radiation Visited
JAC0107792
G How would you describe the radiation information on EPA.gov? Clear, I understood the information
Y Radio button, one-up vertical Skip Logic Group Radiation Exp




The information was slightly unclear I








The information was often unclear I




JAC0107797
I Please describe what was unclear about the radiation information you viewed during your site visit today.

N Text area, no char limit Skip Logic Group OE_Radiation Exp
JAC0107791
K After visiting the site, do you have a better idea of EPA’s role in radiation protection? Yes
Y Radio button, one-up vertical Skip Logic Group Radiation Info Effective




No





JAC0107790
L After visiting the site, do you know who to contact to get more information or to report an incident? Yes
Y Radio button, one-up vertical Skip Logic Group Radiation Info Contact




No





MHM6126Q014

Did you find the information you were looking for today? Yes
Y Radio button, one-up vertical Skip Logic Group Find What Looking For




Partially A








No A




MHM6126Q015
A Please tell us what couldn't you find.

N Text area, no char limit Skip Logic Group Did Not Find
MHM6126Q016

Once you arrived on the site today, how did you look for information? (Please check all that apply) The EPA.gov basic search (search box in the upper right hand corner) A, Z Y Checkbox, one-up vertical Skip Logic Group Look for Info




The EPA.gov advanced search feature A, Z








Left navigation bar D








Clicked on links within the page D








A-Z Index D








Other B, D




MHM6126Q017
B The other way I looked for information was:

N Text area, no char limit Skip Logic Group OE_Look for Info
MHM6126Q018
A Which of the following best describes your experience with the search tools? (Please check all that apply) Search worked well
N Checkbox, one-up vertical Mutually Exclusive Search Tools




Returned too many results or required too many refinements


Skip Logic Group





Returned results that were not relevant









Returned results that were similar or redundant









I was not sure what words to use in my search









Search returned zero results









Other C




MHM6126Q019
C Please describe your experience with the search tool:

N Text area, no char limit Skip Logic Group Other Search Tool
MHM6126Q020
Z What search terms did you use?

N Text area, no char limit Skip Logic Group OE_Search Terms
MHM6126Q021
D Which of the following best describes your navigation experience during your visit to the site today? (Please check all that apply) I did not have difficulty navigating the site
Y Checkbox, one-up vertical Mutually Exclusive Navigation Difficulties




Could not navigate back to previous information


Skip Logic Group





Links did not take me where I expected









Links/labels are difficult to understand









Too many links or navigational choices









Would often feel lost, not know where I was









Had technical difficulties (e.g., broken links, error messages)









Other E




MHM6126Q022
E Excluding search, please describe the difficulty you had with navigating the site today:

N Text area, no char limit Skip Logic Group OE_Nav
MHM6126Q023

Did you interact with any of the following applications? AIRNOW B Y Checkbox, one-up vertical Skip Logic Group Applications




Envirofacts B, C, D








Toxic Release Inventory (TRI) Explorer B








MyEnvironment B








Enviromapper B








Enforcement and Compliance History Online (ECHO) B








Integrated Grants Management System (IGMS) B








Storage and Retrieval (STORET) for Water Quality Data B








Superfund Enterprise Management System (SEMS) B








I did not interact with any applications









Other A, B




MHM6126Q024
A What other application did you interact with on the website today?

N Text area, no char limit Skip Logic Group Other_Applications
MHM6126Q025
B Please describe your experience with the application(s) you used during your visit today? Please provide as much detail as possible.

N Text area, no char limit Skip Logic Group Applications_Experience
STE0106517
C How often do you use the Envirofacts tool? Weekly
Y Radio button, one-up vertical Skip Logic Group Envirofacts Usage Frequency




Monthly









A few times a year









About once a year









This is my first time





STE0106518
D Why did you use the Envirofacts tool during your visit to EPA.gov today? To research about environmental trends
Y Radio button, one-up vertical Skip Logic Group Why Use Envirofacts




To research on facilities to support loan decisions









To research about my health









To complete a school assignment









Other





MHM6126Q026

What is one change EPA could make to this site that would make it easier to use?

N Text area, no char limit
OE_Improvement

Sheet 11: CQs (2-10-16)

QID Question Meta Tag Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Required
Y/N
Type (select from list) Special Instructions CQ Label
MHM6126Q001

For this visit to the EPA website, which of the following best describes you? Represent business (includes consultant)
Y Radio Button One Up Vertical Skip Logic Group Role




Concerned citizen or consumer









Educator (teacher, professor, librarian)









Student









Web/App Developer









Scientist









Parent or adult helping a child









Non-profit, community group









Government employee (non-EPA)









EPA employee









Other C




MHM6126Q002
C Please explain your role in visiting this website:

N Text area, no char limit Skip Logic Group Other Role
MHM6126Q003

How frequently do you use the EPA website? Daily
Y Radio Button One Up Vertical
Frequency




Weekly









Monthly









A few times a year









About once a year









This is my first time





MHM6126Q004

How did you get to the EPA website today? Search engine (Google, Yahoo, Bing, etc.)
Y Radio button, one-up vertical Skip Logic Group Acquisition Source




Direct visit to www.EPA.gov









Link on another government site









Other A




MHM6126Q005
A Please specify what other source brought you to the EPA website today.

N Text area, no char limit Skip Logic Group OE_AcquisitionSource
MHM6126Q006

Why did you visit the EPA website today? (Please check all that apply) Learn about/research: Z Y Checkbox, one-up vertical Skip Logic Group Why Visit




Find something specific: Y








Submit information to the EPA: X








Other A




MHM6126Q007
A Please tell us why you visited the EPA website today:

N Text area, no char limit Skip Logic Group Other Why
MHM6126Q008
Z What did you come to learn about or research? (Please check all that apply) One or more environmental issues
Y Checkbox, one-up vertical Skip Logic Group Research Topics




An environmental issue in my local area









A cleanup site, a facility or other specific property









What EPA is doing









What I can do









EPA’s organization









One or more EPA partnerships









EPA research









One or more laws or regulations









How to comply with laws and regulations









Other





MHM6126Q009
Y What kind of information were you looking for today? (Please check all that apply) EPA contacts (phone numbers, names of staff)
Y Checkbox, one-up vertical Skip Logic Group Specific Info




A particular report, guidance document, booklet or other publication









Data, statistics, scientific methods or models









Forms









An EPA permit or registration number









Educational materials, lesson plans or projects for kids or students









Training materials, webinars or tutorials









Job or internship opportunities









Grants and contracts opportunities currently available









Other B




MHM6126Q010
B Please tell us what information were you looking for today that you did not find?

N Text area, no char limit Skip Logic Group OE_Specific Info
MHM6126Q011
X Please describe what information you came to submit (Please check all that apply) Comment on a regulation
Y Checkbox, one-up vertical Skip Logic Group Submitted Info




Comment on a report or document other than a regulation









Report a spill or other problem









Data or forms









Other





MHM6126Q012

Which of the following topics best describes the information you wanted today? Air pollution or air quality
Y Radio Button One Up Vertical Skip Logic Group Reason for Visit




Asbestos









Careers, jobs or internships at EPA









Chemicals









Cleanups, remediation or Superfund









Climate change, global warming, greenhouse gases or carbon footprint









Energy or fuels









Green living









Hazardous waste or dumping









Lead, mercury, metals









Mold









Pesticides









Radiation D,E,K,L








Radon









Hydraulic fracturing, hydrofracking or fracking









Recycling









Endangered species or invasive species









Water pollution, water quality, watersheds or wetlands









Other C




MHM6126Q013
C What other topic best describes the reason for your visit?

N Text area, no char limit Skip Logic Group Other Topic looking For


D What led you to visit EPA.gov to find radiation information? I am familiar with EPA.gov and consider the site to be a trusted source of information for radiation concerns in my community.
Y Radio button, one-up vertical Skip Logic Group Motivation for Radiation Info




I have visited EPA.gov in the past and was curious if I could find information about radiation here.









It came up in search.









Other,please specify. F






F Please specify what else led you to visit EPA.gov to find radiation topics.

N Text area, no char limit Skip Logic Group OE_Motivation for Radiation Info


E Which of the following radiation information topics did you view during your site visit today? (Please select all that apply) Basic radiation science G Y Radio button, one-up vertical Skip Logic Group Radiation Visited




Health Effects G








Nuclear Power Issues G








Medical (x-ray, CT scans, cancer treatment, etc.) G








Electronic radiation (cell phones, smart meters, power lines, etc.) G








Regulations G








Report an environmental problem G








EPA emergency response capabilities G








Document library G








Other, please specify. H






H Please specify the radiation information that you viewed during your site visit today.

N Text area, no char limit Skip Logic Group OE_Radiation Visited


G How would you describe the radiation information on EPA.gov? Clear, I understood the information
N Text area, no char limit Skip Logic Group Radiation Exp




The information was slightly unclear I








The information was often unclear I






I Please describe what was unclear about the radiation information you viewed during your site visit today.

N Text area, no char limit Skip Logic Group OE_Radiation Exp


K After visiting the site, do you have a better idea of EPA’s role in radiation protection? Yes
Y Radio button, one-up vertical Skip Logic Group Radiation Info Effective




No







L After visiting the site, do you know who to contact to get more information or to report an incident? Yes
Y Radio button, one-up vertical Skip Logic Group Radiation Info Contact




No





MHM6126Q014

Did you find the information you were looking for today? Yes
Y Radio button, one-up vertical Skip Logic Group Find What Looking For




Partially A








No A




MHM6126Q015
A Please tell us what couldn't you find.

N Text area, no char limit Skip Logic Group Did Not Find
MHM6126Q016

Once you arrived on the site today, how did you look for information? (Please check all that apply) The EPA.gov basic search (search box in the upper right hand corner) A, Z Y Checkbox, one-up vertical Skip Logic Group Look for Info




The EPA.gov advanced search feature A, Z








Left navigation bar D








Clicked on links within the page D








A-Z Index D








Other B, D




MHM6126Q017
B The other way I looked for information was:

N Text area, no char limit Skip Logic Group OE_Look for Info
MHM6126Q018
A Which of the following best describes your experience with the search tools? (Please check all that apply) Search worked well
N Checkbox, one-up vertical Mutually Exclusive Search Tools




Returned too many results or required too many refinements


Skip Logic Group





Returned results that were not relevant









Returned results that were similar or redundant









I was not sure what words to use in my search









Search returned zero results









Other C




MHM6126Q019
C Please describe your experience with the search tool:

N Text area, no char limit Skip Logic Group Other Search Tool
MHM6126Q020
Z What search terms did you use?

N Text area, no char limit Skip Logic Group OE_Search Terms
MHM6126Q021
D Which of the following best describes your navigation experience during your visit to the site today? (Please check all that apply) I did not have difficulty navigating the site
Y Checkbox, one-up vertical Mutually Exclusive Navigation Difficulties




Could not navigate back to previous information


Skip Logic Group





Links did not take me where I expected









Links/labels are difficult to understand









Too many links or navigational choices









Would often feel lost, not know where I was









Had technical difficulties (e.g., broken links, error messages)









Other E




MHM6126Q022
E Excluding search, please describe the difficulty you had with navigating the site today:

N Text area, no char limit Skip Logic Group OE_Nav
MHM6126Q023

Did you interact with any of the following applications? AIRNOW B Y Checkbox, one-up vertical Skip Logic Group Applications




Envirofacts B, C, D








Toxic Release Inventory (TRI) Explorer B








MyEnvironment B








Enviromapper B








Enforcement and Compliance History Online B








Integrated Grants Management System (IGMS) B








Storage and Retrieval (STORET) for Water Quality Data B








Superfund Enterprise Management System (SEMS) B








I did not interact with any applications









Other A, B




MHM6126Q024
A What other application did you interact with on the website today?

N Text area, no char limit Skip Logic Group Other_Applications
MHM6126Q025
B Please describe your experience with the application(s) you used during your visit today? Please provide as much detail as possible.

N Text area, no char limit Skip Logic Group Applications_Experience
STE0106517
C How often do you use the Envirofacts tool? Weekly
Y Radio button, one-up vertical Skip Logic Group Envirofacts Usage Frequency




Monthly









A few times a year









About once a year









This is my first time





STE0106518
D Why did you use the Envirofacts tool during your visit to EPA.gov today? To research about environmental trends
Y Radio button, one-up vertical Skip Logic Group Why Use Envirofacts




To research on facilities to support loan decisions









To research about my health









To complete a school assignment









Other





MHM6126Q026

What is one change EPA could make to this site that would make it easier to use?

N Text area, no char limit
OE_Improvement

Sheet 12: CQs (1-28-16)

QID Question Meta Tag Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Required
Y/N
Type (select from list) Special Instructions CQ Label
MHM6126Q001

For this visit to the EPA website, which of the following best describes you? Represent business (includes consultant)
Y Radio Button One Up Vertical Skip Logic Group Role




Concerned citizen or consumer









Educator (teacher, professor, librarian)









Student









Web/App Developer









Scientist









Parent or adult helping a child









Non-profit, community group









Government employee (non-EPA)









EPA employee









Other C




MHM6126Q002
C Please explain your role in visiting this website:

N Text area, no char limit Skip Logic Group Other Role
MHM6126Q003

How frequently do you use the EPA website? Daily
Y Radio Button One Up Vertical
Frequency




Weekly









Monthly









A few times a year









About once a year









This is my first time





MHM6126Q004

How did you get to the EPA website today? Search engine (Google, Yahoo, Bing, etc.)
Y Radio button, one-up vertical Skip Logic Group Acquisition Source




Direct visit to www.EPA.gov









Link on another government site









Other A




MHM6126Q005
A Please specify what other source brought you to the EPA website today.

N Text area, no char limit Skip Logic Group OE_AcquisitionSource
MHM6126Q006

Why did you visit the EPA website today? (Please check all that apply) Learn about/research: Z Y Checkbox, one-up vertical Skip Logic Group Why Visit




Find something specific: Y








Submit information to the EPA: X








Other A




MHM6126Q007
A Please tell us why you visited the EPA website today:

N Text area, no char limit Skip Logic Group Other Why
MHM6126Q008
Z What did you come to learn about or research? (Please check all that apply) One or more environmental issues
Y Checkbox, one-up vertical Skip Logic Group Research Topics




An environmental issue in my local area









A cleanup site, a facility or other specific property









What EPA is doing









What I can do









EPA’s organization









One or more EPA partnerships









EPA research









One or more laws or regulations









How to comply with laws and regulations









Other





MHM6126Q009
Y What kind of information were you looking for today? (Please check all that apply) EPA contacts (phone numbers, names of staff)
Y Checkbox, one-up vertical Skip Logic Group Specific Info




A particular report, guidance document, booklet or other publication









Data, statistics, scientific methods or models









Forms









An EPA permit or registration number









Educational materials, lesson plans or projects for kids or students









Training materials, webinars or tutorials









Job or internship opportunities









Grants and contracts opportunities currently available









Other B




MHM6126Q010
B Please tell us what information were you looking for today that you did not find?

N Text area, no char limit Skip Logic Group OE_Specific Info
MHM6126Q011
X Please describe what information you came to submit (Please check all that apply) Comment on a regulation
Y Checkbox, one-up vertical Skip Logic Group Submitted Info




Comment on a report or document other than a regulation









Report a spill or other problem









Data or forms









Other





MHM6126Q012

Which of the following topics best describes the information you wanted today? Air pollution or air quality
Y Radio Button One Up Vertical Skip Logic Group Reason for Visit




Asbestos









Careers, jobs or internships at EPA









Chemicals









Cleanups, remediation or Superfund









Climate change, global warming, greenhouse gases or carbon footprint









Energy or fuels









Green living









Hazardous waste or dumping









Lead, mercury, metals









Mold









Pesticides









Radiation









Radon









Hydraulic fracturing, hydrofracking or fracking









Recycling









Endangered species or invasive species









Water pollution, water quality, watersheds or wetlands









Other C




MHM6126Q013
C What other topic best describes the reason for your visit?

N Text area, no char limit Skip Logic Group Other Topic looking For
MHM6126Q014

Did you find the information you were looking for today? Yes
Y Radio button, one-up vertical Skip Logic Group Find What Looking For




Partially A








No A




MHM6126Q015
A Please tell us what couldn't you find.

N Text area, no char limit Skip Logic Group Did Not Find
MHM6126Q016

Once you arrived on the site today, how did you look for information? (Please select all that apply) The EPA.gov basic search (search box in the upper right hand corner) A, Z Y Checkbox, one-up vertical Skip Logic Group Look for Info




The EPA.gov advanced search feature A, Z








Left navigation bar D








Clicked on links within the page D








A-Z Index D








Other B, D




MHM6126Q017
B The other way I looked for information was:

N Text area, no char limit Skip Logic Group OE_Look for Info
MHM6126Q018
A Which of the following best describes your experience with the search tools? (Please select all that apply) Search worked well
N Checkbox, one-up vertical Mutually Exclusive Search Tools




Returned too many results or required too many refinements


Skip Logic Group





Returned results that were not relevant









Returned results that were similar or redundant









I was not sure what words to use in my search









Search returned zero results









Other C




MHM6126Q019
C Please describe your experience with the search tool:

N Text area, no char limit Skip Logic Group Other Search Tool
MHM6126Q020
Z What search terms did you use?

N Text area, no char limit Skip Logic Group OE_Search Terms
MHM6126Q021
D Which of the following best describes your navigation experience during your visit to the site today? (Please select all that apply) I did not have difficulty navigating the site
Y Checkbox, one-up vertical Mutually Exclusive Navigation Difficulties




Could not navigate back to previous information


Skip Logic Group





Links did not take me where I expected









Links/labels are difficult to understand









Too many links or navigational choices









Would often feel lost, not know where I was









Had technical difficulties (e.g., broken links, error messages)









Other E




MHM6126Q022
E Excluding search, please describe the difficulty you had with navigating the site today:

N Text area, no char limit Skip Logic Group OE_Nav
MHM6126Q023

Did you interact with any of the following applications? AIRNOW B Y Checkbox, one-up vertical Skip Logic Group Applications




Envirofacts B, C, D








Toxic Release Inventory (TRI) Explorer B








MyEnvironment B








Enviromapper B








Enforcement and Compliance History Online B








Integrated Grants Management System (IGMS) B








Storage and Retrieval (STORET) for Water Quality Data B








Superfund Enterprise Management System (SEMS) B








I did not interact with any applications









Other A, B




MHM6126Q024
A What other application did you interact with on the website today?

N Text area, no char limit Skip Logic Group Other_Applications
MHM6126Q025
B Please describe your experience with the application(s) you used during your visit today? Please provide as much detail as possible.

N Text area, no char limit Skip Logic Group Applications_Experience


C How often do you use the Envirofacts tool? Weekly
Y Radio button, one-up vertical Skip Logic Group Envirofacts Usage Frequency




Monthly









A few times a year









About once a year









This is my first time







D Why did you use the Envirofacts tool during your visit to EPA.gov today? To research about environmental trends
Y Radio button, one-up vertical Skip Logic Group Why Use Envirofacts




To research on facilities to support loan decisions









To research about my health









To complete a school assignment









Other





MHM6126Q026

What is one change EPA could make to this site that would make it easier to use?

N Text area, no char limit
OE_Improvement
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File Modified0000-00-00
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