Form 939 2015 939 ACA AIR Readiness

E-Government Website Customer Satisfaction Surveys

2015 939 ACA AIR Readiness.xlsx

2015 939 ACA AIR Readiness - 2015 942 NIJ v3

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Welcome and Thank You Text
Model Qsts
Current CQs


Sheet 1: Welcome and Thank You Text






Welcome and Thank You Text















Welcome Text
Thank You Text




Thank you for your willingness to provide feedback on the Affordable Care Act Information Returns (AIR) Program on the IRS website.

Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.

Thank you for taking our survey - and for helping us serve you better. We appreciate your input!






























Welcome Text - Alternate
Thank You Text - Alternate




Thank you for visiting [Company/Site/Agency]. You have been randomly selected to take part in this survey that is being conducted by ForeSee on behalf of the [Company/Site/Agency]. Please take a few minutes to give us your feedback. All results are strictly confidential.
Thank you for taking our survey - and for helping us serve you better.

Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.
































































































Sheet 2: Model Qsts

Model Name IRS ACA AIR Survey
Model ID
Partitioned NO
Date (9/2/2015)





Label Satisfaction Questions







Satisfaction - Overall What is your overall satisfaction with the Affordable Care Act Information Returns (AIR) Program as an information resource on IRS.gov?
(1=Very Dissatisfied, 10=Very Satisfied)


Satisfaction - Expectations How well does the Affordable Care Act Information Returns (AIR) Program as an information resource on IRS.gov meet your expectations?
(1=Falls Short, 10=Exceeds)


Satisfaction - Ideal How does the Affordable Care Act Information Returns (AIR) Program on IRS.gov compare to an ideal information resource?
(1=Not Very Close, 10=Very Close)






Sheet 3: Current CQs

Model Name IRS ACA AIR Survey Red & Strike-Through: Delete




Model ID Underlined & Italicized: Re-order



Partitioned NO Pink: Addition



Date (9/11/2015) Blue: Reword












QID Skip From Question Text Answer Choices Skip To Required
Y/N
Type Special Instructions CQ Label


Which category best describes you? Are you …? Applicable Large Employer “ALE” with 50 or more FTE employees (Non-Governmental) C1-C11 Y Radio button, one-up vertical Skip Logic Group* Role


Applicable Large Employer "ALE" (Governmental-federal, state, local, Indian tribal) C1-C11





Health Insurance Issuer (Non-Profit or For-Profit) B1-B11





Government Sponsored Insurance (Medicaid/CHIP, Medicare, Tricare, Veterans' Health Coverage) B1-B11





Software developer A1-A14





Transmitter A1-A14





Other X,C1-C11




X Please specify what best describes you.

N Text field, <100 char Skip Logic Group* Other role

A1 Thinking about the planning and preparation needed for the Affordable Care Act (ACA) requirements, please rate how ready your organization is to fulfill the technical requirements for transmitting information returns (Forms 1094-B/C, 1095-B/C) to the IRS. 1=Not at all ready
Y Drop down, select one
Software
Tech requirements


2= In process, partially ready





3=Completely ready





Don't know





N/A




A2 Which ACA Information Returns are you now (or will you be) transmitting? (Choose all that apply) 1095-B
Y Checkbox, one-up vertical
Software
Info returns


1095-C





Both





Unsure




A3-1 Please rank how helpful you found the following Publications or Guides for the ACA Information Return System (AIR):
Publication 5164
1=Not at all helpful
Y Drop down, select one Multiple Lists Group* Software
Pub 5164


2





3





4





5=Very helpful





N/A




A3-2 Publication 5165 1=Not at all helpful
Y Drop down, select one Multiple Lists Group* Software
Pub 5165


2





3





4





5=Very helpful





N/A




A3-3 Automated Enrollment for ACA Information Returns External User Guide 1=Not at all helpful
Y Drop down, select one Multiple Lists Group* Software
Auto enrollment


2





3





4





5=Very helpful





N/A




A3-4 AIR Submission Composition and Reference Guide 1=Not at all helpful
Y Drop down, select one Multiple Lists Group* Software
AIR submission


2





3





4





5=Very helpful





N/A




A4 What additional information should be included in IRS's Publications and Guides for AIR?

N Text area, no char limit
Software
Add info pubs

A5 Is there technical guidance you need that you could not find on the AIR web pages? Yes A6 Y Radio button, one-up vertical Skip Logic Group* Software
Tech guidance


No




A6 Please describe the technical guidance you were unable to find.

N Text area, no char limit Skip Logic Group* Software
Unable tech guidance

A7 Have you subscribed to the QuickAlerts Affordable Care Act Information Return (AIR) category? Yes
Y Radio button, one-up vertical Skip Logic Group* Software
QuickAlerts


No





Unsure





N/A




A8 Have you participated in the ACA Assurance Testing System (AATS) for the voluntary year (Tax Year 2014)? Yes
Y Drop down, select one
Software
Participate AATS


No





N/A




A9 Will you be ready to complete the ACA Assurance Testing System (AATS) for the mandatory year (Tax Year 2015)? Yes A12 Y Radio button, one-up vertical Skip Logic Group* Software
Ready to complete


No A10




Testing already completed for mandatory year (Tax Year 2015) A12




N/A A12



A10 What best describes the reason why you are not ready to complete ACA Assurance Testing System (AATS) ? (Select one answer from the list below) Unable to complete the scenario(s) and associated forms required for the test
Y Radio button, one-up vertical Skip Logic Group* Software
Why not ready


Unable to split submissions to meet 100MB form data file constraint





Unable to complete the AIR TCC (Transmitter Control Code) application process





Unable to obtain strong authentication certificate/credential to use A2A (Application to Application)





Insufficient business rules to build programming





Insufficient schemas to build programming





Did not receive the WSDLs (Web Services Description Languages) in sufficient time to complete programming





Other A11



A11 Please describe what is keeping you from being ready to complete AATS testing for the mandatory year (Tax Year 2015)?

N Text area, no char limit Skip Logic Group* Software
Other not ready

A12 What could we do to improve the AATS testing process?

N Text area, no char limit
Software
Improve AATS

A13 Have you participated in the AIR Working Group Meetings (webinars)? Yes A14 Y Radio button, one-up vertical Skip Logic Group* Software
Working group


No




A14 How helpful are the AIR Working Group Meetings (webinars)? 1=Not at all helpful
Y Radio button, one-up vertical Skip Logic Group* Software
Helpful working group


2





3





4





5=Very helpful





N/A




B1 How many individuals do you provide coverage for? 0-49
Y Drop down, select one
Issuer
# of individuals


Between 50-499





Between 500-1999





Between 2,000-4,999





Between 5,000-9,999





10,000 or more




B2 Please indicate how many states your business operates in? One
Y Drop down, select one
Issuer
# of states


Between 2-5





Between 6-10





Between 11-20





Over 20 states




B3 What best describes how you plan to handle your Affordable Care Act (ACA) reporting requirements? Not yet decided
Y Radio button, one-up vertical Skip Logic Group* Issuer
Reporting requirements


I will be outsourcing the reporting requirements B4




I plan to handle the reporting requirements in-house





I have already outsourced the reporting requirements B4




I have already handled the reporting requirements in-house





Other




B4 If you stated that you were planning on outsourcing or have already outsourced your reporting for ACA, which of the following types of vendors are you using? Benefits administrator or Tax/accounting provider
Y Checkbox, one-up vertical Skip Logic Group* Issuer Vendors


Tax information reporting firm






Payroll vendor






Human Resources provider






Dedicated ACA compliance vendor






Other






Unknown/undecided





B5-1 Thinking about the planning and preparation needed for the ACA requirements, please rate how ready your organization is to fulfill the requirements for transmitting information returns (Form 1094-B and 1095-B) to the IRS. 1=Not at all ready
Y Drop down, select one Multiple Lists Group* Issuer
Requirements


2= In process, partially ready





3=Completely ready





Don't know





N/A




B5-2 Collecting and updating insured individuals' monthly data for Form 1095-B reporting 1=Not at all ready
Y Drop down, select one Multiple Lists Group* Issuer
Collecting updating


2= In process, partially ready





3=Completely ready





Don't know





N/A




B6 Have you participated in the AIR Working Group Meetings (webinars)? Yes B7 Y Radio button, one-up vertical Skip Logic Group* Issuer
Working group


No




B7 How helpful are the AIR Working Group Meetings (webinars)? 1=Not at all helpful B8 Y Radio button, one-up vertical Skip Logic Group* Issuer
Helpful working group


2 B8




3 B8




4





5=Very helpful





N/A




B8 What suggestions do you have to improve AIR Working Group Meetings (webinars)?

N Text area, no char limit Skip Logic Group* Issuer
Improve working group

B9 Are you planning on filing an extension for the 2016 mandatory filing deadline? Yes
Y Drop down, select one
Issuer
Filing extension


No





Unsure





N/A




B10 How do you plan to deliver the information forms to covered individuals for their own ACA tax reporting/filing? Electronically
Y Drop down, select one
Issuer
Deliver forms


In paper format





Both




B11 What could IRS do to help you satisfy the ACA information reporting requirements?

N Text area, no char limit
Issuer
Improve reporting

C1 How many employees do you have? 0-49
Y Drop down, select one
Employer
# of individuals


Between 50-499





Between 500-1,999





Between 2,000-4,999





Between 5,000-9,999





10,000 or more




C2 What best describes how you plan to handle your company’s Affordable Care Act (ACA) reporting requirements? Not yet decided
Y Radio button, one-up vertical Skip Logic Group* Employer
Reporting requirements


I will be outsourcing the reporting requirements C3




I plan to handle the reporting requirements in-house





I have already outsourced the reporting requirements C3




I have already handled the reporting requirements in-house





Other




C3 If you stated that you were planning on outsourcing or have already outsourced your reporting for ACA, which of the following types of vendors are you using? Benefits administrator or Tax/accounting provider
Y Checkbox, one-up vertical Skip Logic Group* Employer Vendors


Tax information reporting firm






Payroll vendor






Human Resources provider






Dedicated ACA compliance vendor






Other






Unknown/undecided





C4 How do you plan to deliver the information forms to your employees for their own ACA tax reporting/filing? Electronically
Y Drop down, select one
Employer
Deliver forms


In paper format





Both




C5 Please select the option that best describes your preparations for ACA's information reporting requirements: I have begun tracking employee hours for ACA
Y Radio button, one-up vertical
Employer
Preparation


I have not yet begun tracking employee hours for ACA, but I am working on it





I have not yet begun tracking employee hours for ACA, and I have not started working on it





None of the above




C6-1 Thinking about the planning and preparation needed for the ACA requirements, please rate how ready your organization is to fulfill the requirements for transmitting information returns (Forms 1094-C, 1095-C) to the IRS. 1=Not at all ready
Y Drop down, select one Multiple Lists Group* Employer
Requirements


2= In process, partially ready





3=Completely ready





Don't know





N/A




C6-2 Collecting and updating full-time employees' monthly data for Form 1095-C reporting 1=Not at all ready
Y Drop down, select one Multiple Lists Group* Employer
Collecting updating


2= In process, partially ready





3=Completely ready





Don't know





N/A




C7 Have you participated in the AIR Working Group Meetings (webinars)? Yes C8 Y Radio button, one-up vertical Skip Logic Group* Employer
Working group


No




C8 How helpful are the AIR Working Group Meetings (webinars)? 1=Not at all helpful C9 Y Radio button, one-up vertical Skip Logic Group* Employer
Helpful working group


2 C9




3 C9




4





5=Very helpful





N/A




C9 What suggestions do you have to improve AIR Working Group Meetings (webinars)?

N Text area, no char limit Skip Logic Group* Employer
Improve working group

C10 Are you planning on filing an extension for the 2016 mandatory filing deadline? Yes
Y Drop down, select one
Employer
Filing extension


No





Unsure





N/A




C11 What could IRS do to help you satisfy the ACA information reporting requirements?

N Text area, no char limit
Employer
Improve reporting
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