Form 1024 2014 779 Application Manager_3-31-14

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Overview

Welcome and Thank You
Model Qsts
Custom Qsts

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Sheet 1: Welcome and Thank You

Model Instance Name:
Application Manager
MID:	NEW
Date:	11/04/2013
Welcome and Thank You Text
	Directions:
	This welcome text is shown at the top of the questionnaire window and the thank you text at the bottom. This is a good place to mention the site/company/agency name so the visitor knows whom they are taking the survey for. Feel free to modify the standard Welcome and Thank you text shown in the boxes below. Please read comments before using any of the text.
					Examples
					Welcome Text Example
	Welcome Text
	Thank you for using Application Manager. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.
					Thank You Text Example
	Thank You Text
	Thank you for taking our survey - and for helping us serve you better.

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Sheet 2: Model Qsts

Model Instance Name:
Application Manager
MID:		NEW
Partitioned?		No
NOTE: All non-partitioned surveys will NOT be imputed and the elements will be rotated as a default unless otherwise specified and approved by Research.
Date:		11/04/2013
Application Manager
	MQ Label	SATISFACTION		MQ Label	FUTURE BEHAVIORS
	Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)			Recommend (1=Very Unlikely, 10=Very Likely)
	Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)		Recommend	How likely are you to recommend this site to someone else who needs to apply for a federal job?
	Satisfaction - Ideal	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)			Primary Resource (1=Very Unlikely, 10=Very Likely)
				Primary Resource	How likely are you to use this site as your primary resource to find a job?

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Sheet 3: Custom Qsts

Model Instance Name:
Application Manager
MID: NEW
Date:	3/28/2014
Application Manager CUSTOM QUESTION LIST
CQID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Label
NEW		Were you able to complete your application in one visit?	Yes		Radio button, one-up vertical	Single	Yes	Skip Logic Group*	Complete In One Visit
			No	A
NEW	A	Which of the following best describes what prevented you from completing your application in one visit?	Not enough time to complete before I had to end my session		Radio button, one-up vertical	Single	Yes	Skip Logic Group*	What Prevented Completing
			Exceeded maximum time (site timed out)
			Did not have the required information or supporting documents
			Site was unavailable
			Other	B
NEW	B	Please explain			Text box, 100 character limit		No	Skip Logic Group*	Other What Prevented Completing
NEW		Please indicate which of the following best describes your experience with the site performance of the application today.	No problem with site performance		Check boxes, one-up vertical	Multi	Yes	Skip Logic Group*	Site Performance
			Pages loaded slowly
			Pages loaded incompletely
			Error messages
			Documents would not upload	C
			Other	D
NEW	D	Please explain.			Text box, 100 character limit		No	Skip Logic Group*	Other Site Performance
NEW	C	What prevented the document from uploading?	Document too large (exceeding 3 MB limitation)		Radio button, one-up vertical	Single	No	Skip Logic Group*	What Prevented Uploading
			Unacceptable file type
			Document certified or encrypted
			Other error
			I'm not sure
NEW		Please indicate which of the following best describes your experience with navigating the application today.	No problem with navigation		Check boxes, one-up vertical	Multi	Yes	Skip Logic Group*	Navigating
			Navigation was unclear
			I was unable to return to previous section
			I was unable to move ahead to the next section
			Other	E
NEW	E	Please explain.			Text box, 100 character limit		No	OPS group	Other Navigating
NEW		Please indicate which of the following best describes your experience with the visual components of the application.	No problem with the visual components		Check boxes, one-up vertical	Multi	Yes	Skip Logic Group*	Visual Components
			Difficult to read because the font was small
			Difficult to read because of multiple fonts or bad formatting
			Other	F
NEW	F	Please explain.			Text box, 100 character limit		No	OPS group	Other Visual Components
NEW		Please indicate which of the following is true of the information provided on this site.	Information is thorough		Check boxes, one-up vertical	Multi	Yes	Skip Logic Group*	Information Is
			Information is understandable
			Information answers your questions
			None of the above					If this is selected, cannot select the other chocies
			Other	G
NEW	G	Please explain.			Text box, 100 character limit		No	OPS group	Other Information Is
NEW		Was the order of steps within the application logical?	Yes		Radio button, one-up vertical	Single	Yes	Skip Logic Group*	Order Logical
			No	H
NEW	H	What step(s) seemed to be out of order?			Text area, no char limit		No	Skip Logic Group*	What Out Of Order
NEW		Were the instructions within the application sufficient?	Yes		Radio button, one-up vertical	Single	Yes	Skip Logic Group*	Instructions Sufficient
			No	I
NEW	I	Please indicate in what section of the application the instructions need improvement.			Text area, no char limit		No	Skip Logic Group*	Where Improve Instruction
NEW		Were the questions within the application relevant to you and the position you're applying to?	Yes		Radio button, one-up vertical	Single	Yes	Skip Logic Group*	Questions Relevant
			No	J
NEW	J	In what way?	Not relevant to the position for which I'm applying		Radio button, one-up vertical	Single	Yes	Skip Logic Group*	Why Questions Not Relevant
			Not relevant to my experience and/or education
			Other
NEW		Is there any other aspect of the application process itself that might be improved?	Yes		Radio button, one-up vertical	Single	Yes	Skip Logic Group*	Improvement Needed
			No	K
NEW	K	Please explain.			Text area, no char limit		No	Skip Logic Group*	Improvements
Customer Passed Parameters From Application Manager
		Grade
		Series
		Location
		Agency
		Position
		CPDF
Customer Passed Parameters Collected Automatically
		Browser
		Operating System
		Pages viewed
		Flash version
		Referring URL