| Model Name |
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(BJS) |
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Red & Strike-Through: Delete |
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| Model ID |
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(dN1h5EEogct1wh4BU0lFcQ==) |
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Underlined & Italicized: Re-order |
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| Partitioned |
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(Yes - 2MQ) |
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Pink: Addition |
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| Date |
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3/7/2016) |
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Blue: Reword |
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| Model Questions |
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Label |
Element Questions |
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Label |
Satisfaction Questions |
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Label |
Future Behaviors |
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Look and Feel (1=Poor, 10=Excellent, Don't Know) |
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Satisfaction |
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Likelihood to Return (1=Very Unlikely, 10=Very Likely) |
| 1 |
Look and Feel - Appeal |
Please rate the visual appeal of this site. |
16 |
Satisfaction - Overall |
What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied) |
19 |
Return |
How likely are you to return to this site? |
| 2 |
Look and Feel - Balance |
Please rate the balance of graphics and text on this site. |
17 |
Satisfaction - Expectations |
How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds) |
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Recommend (1=Very Unlikely, 10=Very Likely) |
| 3 |
Look and Feel - Readability |
Please rate the readability of the pages on this site. |
18 |
Satisfaction - Ideal |
How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close) |
20 |
Recommend |
How likely are you to recommend this site to someone else? |
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Site Performance (1=Poor, 10=Excellent, Don't Know) |
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Primary Resource (1=Very Unlikely, 10=Very Likely) |
| 4 |
Site Performance - Loading |
Please rate how quickly pages load on this site. |
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21 |
Primay Resource |
How likely are you to use this site as your primary resource for obtaining information from this organization? |
| 5 |
Site Performance - Consistency |
Please rate the consistency of speed from page to page on this site. |
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Trust (1=Strongly Disagree, 10=Strongly Agree) |
| 6 |
Site Performance - Completeness |
Please rate how completely the page content loads on this site. |
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22 |
Follow on Social Media |
How likely are you to follow BJS on social media such as Twitter? |
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Navigation (1=Poor, 10=Excellent, Don't Know) |
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| 7 |
Navigation - Organized |
Please rate how well this site is organized. |
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| 8 |
Navigation - Options |
Please rate the options available for navigating this site. |
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| 9 |
Navigation - Layout |
Please rate how well the site layout helps you find what you need. |
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Information Browsing (1=Poor, 10=Excellent, Don't Know) |
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| 10 |
Information Browsing - Sort |
Please rate the ability to sort information by criteria that are important to you on this site. |
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| 11 |
Information Browsing - Narrow |
Please rate the ability to narrow choices to find the information you are looking for on this site. |
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| 12 |
Information Browsing - Features |
Please rate how well the features on the site help you find the information you need. |
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Site Information (1=Poor, 10=Excellent, Don't Know) |
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| 13 |
Site Information - Thoroughness |
Please rate the thoroughness of information provided on this site. |
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| 14 |
Site Information - Understandable |
Please rate how understandable this site’s information is. |
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| 15 |
Site Information - Answers |
Please rate how well the site’s information provides answers to your questions. |
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| Model Instance Name: |
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red & strike-through: DELETE |
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| BJS |
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underlined & italicized: RE-ORDER |
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| MID: dN1h5EEogct1wh4BU0lFcQ== |
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pink: ADDITION |
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| Date: 03/07/2016 |
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blue + -->: REWORDING |
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| BJS CUSTOM QUESTION LIST |
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QID
(Group ID) |
Skip Logic Label |
Question Text |
Answer Choices
(limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required
Y/N |
Special Instructions |
25 character limit. Leave blank if you want DOT to fill this part out.
CQ Label |
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How frequently do you visit this site? |
First time |
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Radio button, one-up vertical |
Single |
Y |
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Visit Frequency |
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More than once a day |
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Daily |
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About once a week |
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About once a month |
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Every 6 months or less |
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Which best describes you? |
Academia |
|
Drop down, select one |
Single |
Y |
Skip Logic Group |
Role |
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Education/training |
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Elected/Appointed Office |
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General Public |
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Government |
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Law enforcement, corrections, parole, or probation |
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Research |
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Student |
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Other |
A |
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A |
Please tell us your role. |
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Text area, no char limit |
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N |
Skip Logic Group |
OE_Role |
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What is your primary reason for visiting the site today? |
Research a specific topic or issue |
|
Drop down, select one |
Single |
Y |
Skip Logic Group |
Reason |
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Access or download a publication |
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Obtain funding information |
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Look up a key statistic or definition |
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Materials for a course I'm teaching |
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Materials for a course I'm taking |
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Background information on a topic |
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Just browsing |
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Other |
A |
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A |
Please tell us why you were visiting today. |
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Text area, no char limit |
Single |
N |
Skip Logic Group |
OE_Reason |
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How did you find the BJS website? |
Search Engine (Google, Yahoo, Bing, etc.) |
|
Drop down, select one |
Single |
Y |
Skip Logic Group |
Acquisition Source |
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Email |
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Social Media (Twitter, Facebook) |
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Other |
A |
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A |
Please tell us how you found the BJS website. |
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N |
Skip Logic Group |
OE_Acq Source |
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Did you accomplish what you wanted to do today on this site? |
Yes |
B |
Drop down, select one |
Single |
Y |
Skip Logic Group* |
Accomplish |
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No |
A,B,C |
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Partially |
A,B,C |
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A |
Please tell us why you were unable or partially unable to accomplish your task today: |
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Text area, no char limit |
Single |
N |
Skip Logic Group* |
OE_Not Accomplish |
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B |
How would you best describe the information on this site? |
Very difficult to understand |
|
Drop down, select one |
Single |
Y |
Skip Logic Group |
Ease of Use |
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Somewhat difficult to understand |
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Somewhat easy to understand |
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Very easy to understand |
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C |
What do you plan to do next? |
Continue looking on this site |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
Do Next |
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Try another website |
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Call for assistance |
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Email for assistance |
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Subscribe to RSS/JUSTSTATS/GovDelivery for notification of updates |
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Other |
D |
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D |
What will you do next? |
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Text area, no char limit |
Single |
N |
Skip Logic Group |
OE_Do Next |
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Please tell us about your navigation experience. |
I had no difficulty navigating this site |
|
Checkbox, one-up vertical |
Multi |
Y |
Skip Logic Group |
Navigation |
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I was able to navigate to the general area, but could not find the specific content I needed |
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Site has too many links |
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Site has too few links |
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Links/labels are difficult to understand |
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Links did not take me where I expected |
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Could not get started or did not know where to begin |
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Had technical difficulties (e.g. broken links, error messages) |
B |
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Other |
A |
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A |
Please describe your experience navigating the site. |
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Text area, no char limit |
Single |
N |
Skip Logic Group |
OE_Navigation |
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B |
Please tell us what links were broken or the errors received. |
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Text area, no char limit |
Single |
N |
Skip Logic Group |
OE_Nav Errors |
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What tools did you use today? Please select all that apply. |
Data Analysis Tools |
A |
Checkbox, one-up vertical |
Single |
Y |
Skip Logic Group |
Tools |
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Key Statistics |
A |
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Data Collections |
A |
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Did not use any tools |
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Mutually Exclusive |
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A |
Were these tools helpful? |
Yes |
B |
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
Tools_Useful |
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No |
B |
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Partially |
B |
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B |
Please tell us your experience with the tools on the BJS website. |
|
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Text area, no char limit |
Single |
N |
Skip Logic Group |
Tools_OE |
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What form of data is the most useful to you? |
PDF |
|
Checkbox, two-up vertical |
Multi |
N |
Skip Logic Group |
Data Pref |
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.xlsx (Excel) |
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Csv |
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API |
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None of these |
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Mutually Exclusive |
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Other |
A |
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A |
Please tell us what form of data is useful to you. |
|
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Text area, no char limit |
Single |
N |
Skip Logic Group |
OE_Data Pref |
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Did you use the search feature today? |
Yes |
A,B,C |
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
Search |
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No |
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A |
What specific search terms did you use to try to find the information/product? |
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Text area, no char limit |
Single |
N |
Skip Logic Group |
OE_Search Terms |
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B |
Were the search results helpful? |
Yes |
|
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
Search results |
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No |
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C |
Did you encounter any difficulty with the search feature? |
Yes |
D |
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
Difficulty with Search |
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No |
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D |
What type of difficulty did you primarily encounter? |
It returned no results. |
|
Drop down, select one |
Single |
Y |
Skip Logic Group |
What Difficulties |
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It returned too many results. |
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It returned too few results. |
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Results links were broken. |
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Results were not relevant to my search terms or needs. |
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Results were too similar/redundant. |
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Search required too many attempts. |
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I was not sure what words to use in my search. |
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Search speed was too slow. |
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Search results were not organized well. |
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Other |
E |
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E |
Please describe the search difficulties you experienced. |
|
|
Text area, no char limit |
|
N |
Skip Logic Group |
OE_ Difficulties |
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Please select your age |
13-15 |
|
Drop down, select one |
Single |
Y |
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Age |
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16-17 |
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18 - 24 |
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25 - 34 |
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35 - 44 |
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45 - 54 |
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55 - 64 |
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65 or older |
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Prefer not to answer |
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Please select your gender |
Male |
|
Radio button, one-up vertical |
Single |
Y |
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Gender |
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Female |
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Prefer not to answer |
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If you could improve one thing about this website, what would it be? |
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Text area, no char limit |
Single |
N |
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Improvements |
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Would you be interested in being contacted for our focus group? This would be for additional research only. |
Yes |
A |
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
Focus Group |
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No |
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A |
Please provide your email address so we can contact you about the focus group |
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Text area, no char limit |
Single |
N |
Skip Logic Group |
OE_Focus Group Email |
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