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		| OVC (OJP Program) | 
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		| MID: | 
 | gURAEh0hUhhE5F1F808MZQ== | 
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		| Partitioned = Y | 
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		| NOTE:  All non-partitioned surveys will NOT be imputed and the elements will be rotated as a default unless otherwise specified and approved by Research. | 
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		| Date: | 11/25/2012 | 
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		| OVC (OJP Program) | 
	
		| Model questions utilize the ACSI methodology to determine scores and impacts | 
	
		| 
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 | ELEMENTS (drivers of satisfaction) | 
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 | CUSTOMER SATISFACTION | 
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 | FUTURE BEHAVIORS | 
	
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 | Content (1=Poor, 10=Excellent, Don't Know) | 
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 | Satisfaction | 
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 | Primary Resource (1=Very Unlikely, 10=Very Likely) | 
	
		| 1 | Content - Accuracy | Please rate your perception of the accuracy of information on this site. | 17 | Satisfaction - Overall | What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)
 | 20 | Primary Resource | How likely are you to use this site as your primary resource for obtaining information about programs and services to support victims of crime? | 
	
		| 2 | Content - Quality | Please rate the quality of information on this site. | 18 | Satisfaction - Expectations | How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)
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 | Recommend (1=Very Unlikely, 10=Very Likely) | 
	
		| 3 | Content - Freshness | Please rate the freshness of content on this site. | 19 | Satisfaction - Ideal | How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)
 | 21 | Recommend | How likely are you to recommend this site to someone else? | 
	
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 | Functionality (1=Poor, 10=Excellent, Don't Know) | 
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 | Return (1=Very Unlikely, 10=Very Likely) | 
	
		| 4 | Functionality - Usefulness | Please rate the usefulness of the features provided on this site. | 
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 | 22 | Return | How likely are you to return to this site? | 
	
		| 5 | Functionality - Convenient | Please rate the convenient placement of the features on this site. | 
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		| 6 | Functionality - Variety | Please rate the variety of features on this site. | 
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 | Look and Feel (1=Poor, 10=Excellent, Don't Know) | 
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		| 7 | Look and Feel - Appeal | Please rate the visual appeal of this site. | 
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		| 8 | Look and Feel - Balance | Please rate the balance of graphics and text on this site. | 
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		| 9 | Look and Feel - Readability | Please rate the readability of the pages on this site. | 
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 | Navigation (1=Poor, 10=Excellent, Don't Know) | 
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		| 10 | Navigation - Organized | Please rate how well the site is organized. | 
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		| 11 | Navigation - Options | Please rate the options available for navigating this site. | 
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		| 12 | Navigation - Layout | Please rate how well the site layout helps you find what you are looking for. | 
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		| 13 | Navigation - Clicks | Please rate the number of clicks to get where you want on this site. | 
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 | Site Performance (1=Poor, 10=Excellent, Don't Know) | 
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		| 14 | Site Performance - Loading | Please rate how quickly pages load on this site. | 
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		| 15 | Site Performance - Consistency | Please rate the consistency of speed from page to page on this site. | 
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		| 16 | Site Performance - Errors | Please rate the ability to load pages without getting error messages on this site. | 
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		| Model Instance Name: | 
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 | red & strike-through:  DELETE | 
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		| OVC (OJP Program) | 
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 | underlined & italicized: RE-ORDER | 
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		| MID: gURAEh0hUhhE5F1F808MZQ== | 
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 | pink: ADDITION | 
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		| Date: | 11/25/2012 | 
 | blue + -->: REWORDING | 
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		| OVC (OJP Program) CUSTOM QUESTION LIST | 
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		| bharati.hulbanni:
Hide (DO NOT DELETE) this column before sending to a client.
		QID | Skip Logic Label | Question Text | bharati.hulbanni:
Hide (DO NOT DELETE) this column before sending to a client.
		AnswerIDs (DOT) | Answer Choices (limited to 50 characters)
 | Skip to | Type (select from list) | Single or Multi | Required Y/N
 | bharati.hulbanni:
Can not have more than one CQ GroupType (denoted by an *) within one colored group in 'Special Instructions' .  
		Special Instructions | CQ Label | 
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		| LNH2380 | 
 | How frequently do you visit this site? | LNH2380A01 | This is my first visit | 
 | Radio button,  one-up vertical | Single | Y | 
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 | LNH2380A02 | Daily/more than once a day | 
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 | LNH2380A03 | At least once a week | 
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 | LNH2380A04 | At least once a month | 
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 | LNH2380A05 | Every few months | 
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 | LNH2380A06 | Once every six months or less often | 
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		| LNH2381 | 
 | Which category best describes you? | LNH2381A01 | Victim of crime | 
 | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Role | 
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 | LNH2381A02 | Friend or family member of crime victim | 
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 | LNH2381A03 | Victim services provider/professional | 
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 | LNH2381A04 | Law enforcement officer or official | 
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 | LNH2381A05 | Educator or academic administration | 
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 | LNH2381A06 | Student | 
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 | LNH2381A07 | Medical/Nursing/Health service professional | 
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 | LNH2381A08 | Mental health professional | 
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 | LNH2381A09 | Social worker/counselor | 
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 | LNH2381A10 | Attorney/Legal Services professional | 
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 | LNH2381A12 | Corrections/Probation/Parole officer or official | 
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 | LNH2381A15 | General public | 
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 | LNH2381A16 | Other | A | 
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		| LNH2382 | A | Please briefly describe your other role category: | 
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 | Text field,  <100 char | 
 | N | Skip Logic Group* | Other role | 
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		| LNH2383 | 
 | What is your primary reason for visiting this site today? | LNH2383A01 | Find a victim services/assistance program | T | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Primary Reason | 
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 | LNH2383A02 | Obtain information on program grants or funding | 
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 | LNH2383A03 | Learn about crime victim rights or legal remedies | 
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 | LNH2383A04 | Find training/technical assistance for victim service providers |  | 
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 | LNH2383A05 | Learn about program information or best practices |  | 
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 | LNH2383A06 | Access OVC publications, videos, or other reference material. |  | 
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 | LNH2383A07 | Find events, forums or conferences | 
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 | LNH2383A08 | Conduct research or find statistics on a topic or issue | 
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 | LNH2383A013 | Find an evaluation about the victim assistance field | 
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 | LNH2383A11 | Just browsing | 
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 | LNH2383A12 | Other | B | 
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		| LNH2384 | B | Please briefly describe your primary reason for today's site visit: | 
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 | Text field,  <100 char | 
 | N | Skip Logic Group* | Other reason | 
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		| MAD0039339 | T | Did you search the OVC's online Directory of Crime Victim Services? | MAD0039339A001 | Yes | U, V, X, Y,Z | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Directory Usage | 
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 | MAD0039339A002 | No | 
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 | MAD0039339A003 | Not sure | 
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		| MAD0039340 | U | How often do you use the online Directory? | MAD0039340A001 | This was my first time | 
 | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Directory Frequency | 
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 | MAD0039340A002 | Monthly or more often | 
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 | MAD0039340A003 | Every few months | 
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 | MAD0039340A004 | Twice a year or less often | 
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		| MAD0039403 | V | What (geographical) search combination did you use today in the online Directory? | MAD0039403A001 | I searched by State only | W | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Directory First Step | 
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 | MAD0039403A002 | I searched by State and also checked National | W | 
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 | MAD0039403A003 | I searched by National only | W | 
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 | MAD0039403A004 | I searched by Country | 
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 | MAD0039403A005 | Not sure or not appplicable | 
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		| MAD0039404 | W | Did you also enter a city name, zip code, or agency name in the optional step two of the search? | MAD0039404A001 | Yes | 
 | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Directory Second Step | 
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 | MAD0039404A002 | No | 
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 | MAD0039404A003 | Not sure | 
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		| MAD0039405 | X | How did you select categories (Victimization, Service, Agency Type) in step three?  You may pick more than one: | MAD0039405A001 | I selected "All" for every category type (Victimization, Service, Agency type) | 
 | Checkbox,  one-up vertical | Multi | Y | Skip Logic Group* | Directory Third Step | 
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 | MAD0039405A002 | I only picked a single option (but not "All")  for all categories I selected | 
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 | MAD0039405A003 | I selected "All" for one or two categories, but not all three | 
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 | MAD0039405A004 | I picked multiple individual options in at least one category | 
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 | MAD0039405A006 | I picked a single option for one or two of the categories. | 
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 | MAD0039405A007 | I quit searching at this step | 
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 | MAD0039405A008 | Not sure or not appplicable | 
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		| MAD0039412 | Y | Please describe your experience using the Directory: | MAD0039412A001 | I found the directory to be very easy to use | 
 | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Directory Experience | 
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 | MAD0039412A002 | I found the directory to be somewhat easy to use | 
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 | MAD0039412A003 | My experience using the directory was fair | 
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 | MAD0039412A004 | I found the directory to be somewhat difficult to use | 
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 | MAD0039412A005 | I found the directory to be very difficult to use | 
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		| LNH2385 | 
 | What is the primary method you used to locate information on this site? | LNH2385A01 | I used the main navigation tabs/headings near the top of the home page | 
 | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Method of Looking | 
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 | LNH2385A02 | I opened the Topics A-Z tab first, then used the Browse by Topic links on the left side of the page | 
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 | LNH2385A03 | I used links in the center of the home page (News & Features/Tools/Current Resources, etc.) | 
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 | LNH2385A04 | I used the Site Search box at the top right of the screen | 
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 | LNH2385A05 | I used another search feature on the site (Publication search, Frequent questions, etc.) | 
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 | LNH2385A06 | I used a Web search engine, such as Google or Bing | 
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 | LNH2385A07 | I used the Site Map | 
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 | LNH2385A08 | Already knew area to land on or had specific page bookmarked | 
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 | LNH2385A09 | Not sure | 
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 | LNH2385A10 | Other | C | 
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		| LNH2386 | C | What other method did you use to look for the information you wanted / needed? | 
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 | Text area,  no char limit | 
 | N | Skip Logic Group* | Other Method | 
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		| LNH2387 |  | Were you able to find what you were looking for on the OVC website today? | LNH2387A01 | Yes |  | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Able to Accomplish | 
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 | LNH2387A02 | No | X, Y | 
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 | LNH2387A03 | Partially | X, Y | 
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 | LNH2387A04 | I wasn't looking for anything in particular | 
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		| LNH2388 | X | Please tell us specifically what were you unable to find or accomplish: | 
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 | Text area,  no char limit | 
 | N | Skip Logic Group* | Unable to Accomplish | 
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		| LNH2389 | Y | What will you do next? | LNH2389A01 | Continue looking on this site or try again later |  | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Do Next | 
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 | LNH2389A02 | Contact OVC by telephone | 
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 | LNH2389A03 | Contact OVC using AskOVC online question tool | 
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 | LNH2389A04 | Contact OVC Training or Resource center via email | 
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 | LNH2389A05 | Contact OVC via regular mail | 
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 | LNH2389A06 | Try another website or other resource | 
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 | LNH2389A07 | Nothing, although I did not find what I was looking for | 
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 | LNH2389A08 | Other | Z | 
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		| LNH2390 | Z | Please describe what you will do next: | 
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 | Text area,  no char limit | 
 | N | Skip Logic Group* | OE_Do Next | 
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		| LNH2391 | 
 | How would you describe your navigation experience on this site today? (Please select all that apply) | LNH2391A01 | I had no difficulty navigating/browsing on this site | 
 | Checkbox,  one-up vertical | Multi | Y | Skip Logic Group* | Navigation | 
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 | LNH2391A02 | Links often did not take me where I expected | 
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 | LNH2391A03 | Had difficulty finding relevant information | 
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 | LNH2391A04 | Links/labels are difficult to understand | 
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 | LNH2391A05 | Too many links/navigational options to choose from | 
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 | LNH2391A06 | Had technical difficulties (error messages, broken links, etc.) | E | 
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 | LNH2391A07 | Could not navigate back to previous information | 
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 | LNH2391A08 | I had a navigation difficulty not listed above: | F | 
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		| LNH2392 | E | Please describe which links were broken or had error messages: | 
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 | Text area,  no char limit | 
 | N | Skip Logic Group* | OE_Nav Link | 
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		| LNH2393 | F | Please briefly describe your additional navigation difficulty: | 
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 | Text area,  no char limit | 
 | N | Skip Logic Group* | OE_Navigate | 
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		| LNH2394 | 
 | Did you use any search features on this site today? | LNH2394A01 | Yes | G | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Search Usage | 
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 | LNH2394A02 | No | 
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		| LNH2395 | G | Please tell us about your experience with the site's search features today. (Please select the best description) | LNH2395A01 | Search results were helpful | 
 | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Search Experience | 
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 | LNH2395A02 | Results were not relevant/not what I wanted | 
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 | LNH2395A03 | Too many results/I needed to refine my search | 
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 | LNH2395A04 | Not enough results | 
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 | LNH2395A05 | Returned NO results | H | 
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 | LNH2395A06 | Received error message(s) | I | 
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 | LNH2395A07 | Search speed was too slow | 
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 | LNH2395A08 | I experienced a different search issue (please explain): | I | 
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		| LNH2396 | H | What search term(s) did you use? | 
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 | Text area,  no char limit | 
 | N | Skip Logic Group* | OE_Search Terms | 
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		| LNH2397 | I | Please describe the issues and/or errors you experienced with the search feature: | 
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 | Text area,  no char limit | 
 | N | Skip Logic Group* | OE_Search Issue | 
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		| LNH2398 | 
 | If you could make one change/improvement to this website, what would it be? | 
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 | Text area,  no char limit | 
 | N | 
 | Improvements | 
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		| LNH2399 | 
 | Have you ever shared information found on OVC with others? | LNH2399A01 | Yes | 
 | Radio button,  one-up vertical | Single | Y | 
 | Share Information | 
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 | LNH2399A02 | No | 
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		| LNH2400 | 
 | How did you learn about the OVC website? | LNH2400A01 | Search engine (Google, Bing, etc.) | 
 | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | How Found | 
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 | LNH2400A02 | Prior visit (or had bookmarked/saved as favorite) | 
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 | LNH2400A03 | Referred by another Dept. of Justice or OJP site | 
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 | LNH2400A04 | Referred by different website, other than DOJ or OJP sites | 
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 | LNH2400A05 | Social media (Twitter, Facebook, etc.) | 
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 | LNH2400A06 | News source (magazine/newspaper/radio/television) | 
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 | LNH2400A07 | Referred by a professional or academic acquaintance | 
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 | LNH2400A08 | As a victim, was referred by legal or law enforcement professional | 
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 | LNH2400A10 | Referred by a friend or family member | 
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 | LNH2400A11 | Other | D | 
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		| LNH2401 | D | Please specify how you learned about this website: | 
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 | Text area,  no char limit | 
 | N | Skip Logic Group* | OE-Found | 
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		| LNH2402 | 
 | Do you subscribe to any email updates or RSS feeds from OVC? | LNH2402A01 | I subscribe to both email updates and RSS feeds from OVC | 
 | Radio button,  one-up vertical | Single | Y | 
 | Subscribe | 
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 | LNH2402A02 | I subscribe only to email updates | 
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 | LNH2402A03 | I subscribe only to RSS feeds | 
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 | LNH2402A04 | No, I am not interested at this time | 
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 | LNH2402A05 | No, but I intend to use at least one of them in the future | 
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		| Model Instance Name: | 
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 | red & strike-through:  DELETE | 
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		| OVC (OJP Program) | 
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 | underlined & italicized: RE-ORDER | 
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		| MID: gURAEh0hUhhE5F1F808MZQ== | 
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 | pink: ADDITION | 
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		| Date: | 11/25/2012 | 
 | blue + -->: REWORDING | 
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		| OVC (OJP Program) CUSTOM QUESTION LIST | 
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		| bharati.hulbanni:
Hide (DO NOT DELETE) this column before sending to a client.
		QID | Skip Logic Label | Question Text | bharati.hulbanni:
Hide (DO NOT DELETE) this column before sending to a client.
		AnswerIDs (DOT) | Answer Choices (limited to 50 characters)
 | Skip to | Type (select from list) | Single or Multi | Required Y/N
 | bharati.hulbanni:
Can not have more than one CQ GroupType (denoted by an *) within one colored group in 'Special Instructions' .  
		Special Instructions | CQ Label | 
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		| LNH2380 | 
 | How frequently do you visit this site? | LNH2380A01 | This is my first visit | 
 | Radio button,  one-up vertical | Single | Y | 
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 | LNH2380A02 | Daily/more than once a day | 
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 | LNH2380A03 | At least once a week | 
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 | LNH2380A04 | At least once a month | 
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 | LNH2380A05 | Every few months | 
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 | LNH2380A06 | Once every six months or less often | 
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		| LNH2381 | 
 | Which category best describes you? | LNH2381A01 | Victim of crime | 
 | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Role | 
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 | LNH2381A02 | Friend or family member of crime victim | 
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 | LNH2381A03 | Victim services provider/advocateprofessional | 
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 | LNH2381A04 | Law enforcement officer or official | 
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 | LNH2381A05 | Educator or academic administration | 
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 | LNH2381A06 | Student | 
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 | LNH2381A07 | Medical/Nursing/Health service professional | 
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 | LNH2381A08 | Mental health professional | 
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 | LNH2381A09 | Social worker/counselor | 
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 | LNH2381A10 | Attorney/Legal Services professional | 
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 | LNH2381A11 | Courts/judicial system offical | 
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 | LNH2381A12 | Corrections/Probation/Parole officer or official | 
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 | LNH2381A13 | Community or faith-based organization associate | 
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 | LNH2381A14 | U.S. Dept. of Justice employee | 
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 | LNH2381A15 | General public | 
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 | LNH2381A16 | Other | A | 
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		| LNH2382 | A | Please briefly describe your other role category: | 
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 | Text field,  <100 char | 
 | N | Skip Logic Group* | Other role | 
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		| LNH2383 | 
 | What is your primary reason for visiting this site today? | LNH2383A01 | Find a victim services/assistance program | T | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Primary Reason | 
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 | LNH2383A02 | Obtain information on program grants or funding | 
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 | LNH2383A03 | Learn about crime victim rights or legal remedies | 
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 | LNH2383A04 | Find training/technical assistance for victim service providers |  | 
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 | LNH2383A05 | Learn about program information or best practices |  | 
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 | LNH2383A06 | Access OVC publications, videos, or other reference material. |  | 
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 | LNH2383A07 | Find events, forums or conferences | 
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 | LNH2383A08 | Conduct research or find statistics on a topic or issue | 
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 | Find an evaluation about the victim assistance field | 
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 | LNH2383A09 | Check on latest OVC news/announcements | 
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 | LNH2383A10 | Find information on careers/employment or fellowships | 
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 | LNH2383A11 | Just browsing | 
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 | LNH2383A12 | Other | B | 
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		| LNH2384 | B | Please briefly describe your primary reason for today's site visit: | 
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 | Text field,  <100 char | 
 | N | Skip Logic Group* | Other reason | 
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		| 
 | T | Did you search the OVC's online Directory of Crime Victim Services? | 
 | Yes | U, V, X, Y,Z | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Directory Usage | 
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 | No | 
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 | Not sure | 
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		| 
 | U | How often do you use the online Directory? | 
 | This was my first time | 
 | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Directory Frequency | 
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 | Monthly or more often | 
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 | Every few months | 
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 | Twice a year or less often | 
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		| 
 | V | What (geographical) search combination did you use today in the online Directory? | 
 | I searched by State only | W | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Directory First Step | 
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 | I searched by State and also checked National | W | 
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 | I searched by National only | W | 
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 | I searched by Country | 
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 | Not sure or not appplicable | 
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 | W | Did you also enter a city name, zip code, or agency name in the optional step two of the search? | 
 | Yes | 
 | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Directory Second Step | 
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 | No | 
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 | Not sure | 
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		| 
 | X | How did you select categories (Victimization, Service, Agency Type) in step three?  You may pick more than one: | 
 | I selected "All" for every category type (Victimization, Service, Agency type) | 
 | Checkbox,  one-up vertical | Multi | Y | Skip Logic Group* | Directory Third Step | 
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 | I only picked a single option (but not "All")  for all categories I selected | 
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 | I selected "All" for one or two categories, but not all three | 
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 | I picked multiple individual options in at least one category | 
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 | I picked a single option for one or two of the categories. | 
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 | I quit searching at this step | 
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 | Not sure or not appplicable | 
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		| 
 | Y | Please describe your experience using the Directory: | 
 | I found the directory to be very easy to use | 
 | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Directory Experience | 
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 | I found the directory to be somewhat easy to use | 
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 | My experience using the directory was fair | 
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 | I found the directory to be somewhat difficult to use | 
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 | I found the directory to be very difficult to use | 
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		| LNH2385 | 
 | What is the primary method you used to locate information on this site? | LNH2385A01 | I used the main navigation tabs/headings near the top of the home page | 
 | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Method of Looking | 
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 | LNH2385A02 | I opened the Topics A-Z tab first, then used the Browse by Topic links on the left side of the page | 
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 | LNH2385A03 | I used links in the center of the home page (News & Features/Tools/Current Resources, etc.) | 
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 | LNH2385A04 | I used the Site Search box at the top right of the screen | 
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 | LNH2385A05 | I used another search feature on the site (Publication search, Frequent questions, etc.) | 
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 | LNH2385A06 | I used a Web search engine, such as Google or Bing | 
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 | LNH2385A07 | I used the Site Map | 
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 | LNH2385A08 | Already knew area to land on or had specific page bookmarked | 
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 | LNH2385A09 | Not sure | 
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 | LNH2385A10 | Other | C | 
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		| LNH2386 | C | What other method did you use to look for the information you wanted / needed? | 
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 | Text area,  no char limit | 
 | N | Skip Logic Group* | Other Method | 
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		| LNH2387 |  | Were you able to find what you were looking for on the OVC website today? | LNH2387A01 | Yes |  | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Able to Accomplish | 
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		| 
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 | LNH2387A02 | No | X, Y | 
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 | LNH2387A03 | Partially | X, Y | 
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 | LNH2387A04 | I wasn't looking for anything in particular | 
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		| LNH2388 | X | Please tell us specifically what were you unable to find or accomplish: | 
 | 
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 | Text area,  no char limit | 
 | N | Skip Logic Group* | Unable to Accomplish | 
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		| LNH2389 | Y | What will you do next? | LNH2389A01 | Continue looking on this site or try again later |  | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Do Next | 
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		| 
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 | LNH2389A02 | Contact OVC by telephone | 
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		| 
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 | LNH2389A03 | Contact OVC using AskOVC online question tool | 
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 | LNH2389A04 | Contact OVC Training or Resource center via email | 
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 | LNH2389A05 | Contact OVC via regular mail | 
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 | LNH2389A06 | Try another website or other resource | 
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 | LNH2389A07 | Nothing, although I did not find what I was looking for | 
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 | LNH2389A08 | Other | Z | 
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		| LNH2390 | Z | Please describe what you will do next: | 
 | 
 | 
 | Text area,  no char limit | 
 | N | Skip Logic Group* | OE_Do Next | 
 | 
	
		| LNH2391 | 
 | How would you describe your navigation experience on this site today? (Please select all that apply) | LNH2391A01 | I had no difficulty navigating/browsing on this site | 
 | Checkbox,  one-up vertical | Multi | Y | Skip Logic Group* | Navigation | 
 | 
	
		| 
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 | LNH2391A02 | Links often did not take me where I expected | 
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		| 
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 | LNH2391A03 | Had difficulty finding relevant information | 
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		| 
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 | LNH2391A04 | Links/labels are difficult to understand | 
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 | LNH2391A05 | Too many links/navigational options to choose from | 
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 | LNH2391A06 | Had technical difficulties (error messages, broken links, etc.) | E | 
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 | LNH2391A07 | Could not navigate back to previous information | 
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 | LNH2391A08 | I had a navigation difficulty not listed above: | F | 
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		| LNH2392 | E | Please describe which links were broken or had error messages: | 
 | 
 | 
 | Text area,  no char limit | 
 | N | Skip Logic Group* | OE_Nav Link | 
 | 
	
		| LNH2393 | F | Please briefly describe your additional navigation difficulty: | 
 | 
 | 
 | Text area,  no char limit | 
 | N | Skip Logic Group* | OE_Navigate | 
 | 
	
		| LNH2394 | 
 | Did you use any search features on this site today? | LNH2394A01 | Yes | G | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Search Usage | 
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		| 
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 | LNH2394A02 | No | 
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		| LNH2395 | G | Please tell us about your experience with the site's search features today. (Please select the best description) | LNH2395A01 | Search results were helpful | 
 | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | Search Experience | 
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		| 
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 | LNH2395A02 | Results were not relevant/not what I wanted | 
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 | LNH2395A03 | Too many results/I needed to refine my search | 
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 | LNH2395A04 | Not enough results | 
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		| 
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 | LNH2395A05 | Returned NO results | H | 
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 | LNH2395A06 | Received error message(s) | I | 
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 | LNH2395A07 | Search speed was too slow | 
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 | LNH2395A08 | I experienced a different search issue (please explain): | I | 
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		| LNH2396 | H | What search term(s) did you use? | 
 | 
 | 
 | Text area,  no char limit | 
 | N | Skip Logic Group* | OE_Search Terms | 
 | 
	
		| LNH2397 | I | Please describe the issues and/or errors you experienced with the search feature: | 
 | 
 | 
 | Text area,  no char limit | 
 | N | Skip Logic Group* | OE_Search Issue | 
 | 
	
		| LNH2398 | 
 | If you could make one change/improvement to this website, what would it be? | 
 | 
 | 
 | Text area,  no char limit | 
 | N | 
 | Improvements | 
 | 
	
		| LNH2399 | 
 | Have you ever shared information found on OVC with others? | LNH2399A01 | Yes | 
 | Radio button,  one-up vertical | Single | Y | 
 | Share Information | 
 | 
	
		| 
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 | LNH2399A02 | No | 
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		| LNH2400 | 
 | How did you learn about the OVC website? | LNH2400A01 | Search engine (Google, Bing, etc.) | 
 | Radio button,  one-up vertical | Single | Y | Skip Logic Group* | How Found | 
 | 
	
		| 
 | 
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 | LNH2400A02 | Prior visit (or had bookmarked/saved as favorite) | 
 | 
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		| 
 | 
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 | LNH2400A03 | Referred by another Dept. of Justice or OJP site | 
 | 
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		| 
 | 
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 | LNH2400A04 | Referred by different website, other than DOJ or OJP sites | 
 | 
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		| 
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 | LNH2400A05 | Social media (Twitter, Facebook, etc.) | 
 | 
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		| 
 | 
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 | LNH2400A06 | News source (magazine/newspaper/radio/television) | 
 | 
 | 
 | 
 | 
 | 
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 | 
	
		| 
 | 
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 | LNH2400A07 | Referred by a professional or academic acquaintance | 
 | 
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 | 
	
		| 
 | 
 | 
 | LNH2400A08 | As a victim, was referred by legal or law enforcement professional | 
 | 
 | 
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		| 
 | 
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 | LNH2400A09 | As a victim, was referred by doctor, nurse, therapist, counselor, etc. | 
 | 
 | 
 | 
 | 
 | 
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 | 
	
		| 
 | 
 | 
 | LNH2400A10 | Referred by a friend or family member | 
 | 
 | 
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 | 
 | 
	
		| 
 | 
 | 
 | LNH2400A11 | Other | D | 
 | 
 | 
 | 
 | 
 | 
 | 
	
		| LNH2401 | D | Please specify how you learned about this website: | 
 | 
 | 
 | Text area,  no char limit | 
 | N | Skip Logic Group* | OE-Found | 
 | 
	
		| LNH2402 | 
 | Do you subscribe to any email updates or RSS feeds from OVC? | LNH2402A01 | I subscribe to both email updates and RSS feeds from OVC | 
 | Radio button,  one-up vertical | Single | Y | 
 | Subscribe | 
 | 
	
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 | LNH2402A02 | I subscribe only to email updates | 
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 | LNH2402A03 | I subscribe only to RSS feeds | 
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 | LNH2402A04 | No, I am not interested at this time | 
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 | LNH2402A05 | No, but I intend to use at least one of them in the future | 
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		| LNH2403 | 
 | Do you ever access the Internet using a mobile phone or tablet? | LNH2403A01 | Yes | A, B | Radio button,  one-up vertical | Single | Y | Skip Logic Group | Access Mobile Internet | 
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 | LNH2403A02 | No | 
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		| LNH2404 | A | Which of the following devices do you have? | LNH2404A01 | A SmartPhone | W | Check-box, one-up vertical | Multi | Y | Skip Logic Group | Phone or Tablet | 
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 | LNH2404A02 | A tablet | X | 
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 | LNH2404A03 | None of these | 
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		| LNH2405 | W | Specifically, which type of mobile phone do you have? | LNH2405A01 | iPhone | 
 | Radio button,  one-up vertical | Single | Y | Skip Logic Group | Phone Type | 
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 | LNH2405A02 | Android | 
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 | LNH2405A03 | Blackberry | 
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 | LNH2405A04 | Another phone | 
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		| LNH2406 | X | Specifically, which type of tablet do you have? | LNH2406A01 | iPad | 
 | Radio button,  one-up vertical | Single | Y | Skip Logic Group | Tablet Type | 
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 | LNH2406A02 | Kindle | 
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 | LNH2406A03 | Android | 
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 | LNH2406A04 | Blackberry | 
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 | LNH2406A05 | Another tablet | 
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		| LNH2407 | B | Have you ever accessed ANY federal website using a mobile phone or tablet? | LNH2407A01 | Yes | C | Radio button,  one-up vertical | Single | Y | Skip Logic Group | Federal Mobile Site Usage | 
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 | LNH2407A02 | No, but I plan to do so | 
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 | LNH2407A03 | No, but I might in the future | 
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 | LNH2407A04 | No, and I don't plan to do so | 
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		| LNH2408 | C | Have you ever accessed the OVC site using a mobile phone or tablet? | LNH2408A01 | Yes | Y, Z | Radio button,  one-up vertical | Single | Y | Skip Logic Group | Mobile Site Usage | 
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 | LNH2408A02 | No, but I plan to do so | Z | 
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 | LNH2408A03 | No, but I might in the future | Z | 
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 | LNH2408A04 | No, and I don't plan to do so | 
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		| LNH2409 | Y | What was the main reason you last visited OVC using a mobile phone or tablet? | 
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 | Text area,  no char limit | Single | N | Skip Logic Group | Primary Mobile Reason | 
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		| LNH2410 | Z | What resources/additional resources might you want to access from OVC using a mobile phone or tablet? | 
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 | Text area,  no char limit | Single | N | Skip Logic Group | Desired Resources | 
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