User Feedback of the Technical Resources Assistance Center Information Exchange (TRACIE) Website

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

0990-0379 TRACIE Website Instrument 4.7.15

User Feedback of the Technical Resources Assistance Center Information Exchange (TRACIE) Website

OMB: 0990-0379

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Form Approved

OMB No. 0990-0379

Exp. Date 08/31/2017


TRACIE Website User Feedback Survey


  1. What was the purpose of your most recent visit to the TRACIE website? ________________________________________________________


  1. Using the following scale, how satisfied were you with your most recent visit?

1

Very Dissatisfied

2

Dissatisfied

3

Neither Dissatisfied nor Satisfied

4

Satisfied

5

Very Satisfied


  1. If you were looking for specific information during your most recent visit, did you find it?

Yes

Partially

No

I was just browsing


  1. If you found all or some of the information you were looking for, was it helpful?

Yes

No

I’m not sure


  1. Please explain your answer to let us know why this information was/was not helpful.


  1. Using the following scale, please indicate how much you agree or disagree with the following statements:


1

Very Dissatisfied



2

Dissatisfied



3

Neither Dissatisfied nor Satisfied



4

Satisfied



5

Very Satisfied





How satisfied are you with the TRACIE website’s organization?

1

2

3

4

5

How satisfied are you with your ability to navigate the TRACIE website?

1

2

3

4

5

How satisfied are you with the TRACIE website’s search engine?

1

2

3

4

5

How satisfied are you with the Assistance Center component of the website?

1

2

3

4

5

How satisfied are you with the Information Exchange component of the website?

1

2

3

4

5

Overall, how satisfied are you with the TRACIE website?

1

2

3

4

5



  1. Please explain your response to the question above. _____________________________________________________________



  1. Would you recommend the TRACIE website to a colleague?

Definitely

Probably

I’m not sure

Probably Not

Definitely Not


  1. How can the TRACIE website be improved? _____________________________________________________________




According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays a valid OMB control number. The valid OMB control number for this information collection is 0990-0379 . The time required to complete this information collection is estimated to average 5 minutes per response, including the time to review instructions, search existing data resources, gather the data needed, and complete and review the information collection. If you have comments concerning the accuracy of the time estimate(s) or suggestions for improving this form, please write to: U.S. Department of Health & Human Services, OS/OCIO/PRA, 200 Independence Ave., S.W., Suite 336-E, Washington D.C. 20201, Attention: PRA Reports Clearance Officer


File Typeapplication/msword
File TitleAccording to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it di
AuthorDHHS
Last Modified ByBonny Bloodgood
File Modified2015-04-07
File Created2015-04-07

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