60 Day Federal Register Notice

1040-0001 60 Day Notice.pdf

DOI Programmatic Clearance for Customer Satisfaction Surveys

60 Day Federal Register Notice

OMB: 1040-0001

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Federal Register / Vol. 80, No. 52 / Wednesday, March 18, 2015 / Notices

DEPARTMENT OF HOUSING AND
URBAN DEVELOPMENT
[Docket No. FR–5831–N–15]

30-Day Notice of Proposed Information
Collection: Standardized Form for
Collecting Information Regarding Race
and Ethnic Data
Office of the Chief Information
Officer, HUD.
ACTION: Notice.
AGENCY:

HUD has submitted the
proposed information collection
requirement described below to the
Office of Management and Budget
(OMB) for review, in accordance with
the Paperwork Reduction Act. The
purpose of this notice is to allow for an
additional 30 days of public comment.
DATES: Comments Due Date: April 17,
2015.
SUMMARY:

Interested persons are
invited to submit comments regarding
this proposal. Comments should refer to
the proposal by name and/or OMB
Control Number and should be sent to:
HUD Desk Officer, Office of
Management and Budget, New
Executive Office Building, Washington,
DC 20503; fax: 202–395–5806. Email:
[email protected].
FOR FURTHER INFORMATION CONTACT:
Anna Guido, Reports Management
Officer, QDAM, Department of Housing
and Urban Development, 451 7th Street
SW., Washington, DC 20410; email at
Anna [email protected] or telephone 202–
402–5535. Persons with hearing or
speech impairments may access this
number through TTY by calling the tollfree Federal Relay Service at (800) 877–
8339. This is not a toll-free number.
Copies of available documents
submitted to OMB may be obtained
from Ms. Guido.
SUPPLEMENTARY INFORMATION: This
notice informs the public that HUD has
submitted to OMB a request for
approval of the information collection
described in Section A.
The Federal Register notice that
solicited public comment on the
information collection for a period of 60
days was published on December 2,
2014 at 79 FR 71443.

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ADDRESSES:

A. Overview of Information Collection
Title of Information Collection:
Standardized Form for Collecting
Information Regarding Race and Ethnic
Data.
OMB Approval Number: 2535–0113.
Type of Request: Reinstatement with
change of a previously approved
collection.
Form Numbers: HUD–27061.

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Description of the need for the
information and proposed use: HUD’s
standardized form for the Collection of
Race and Ethnic Data complies with
OMB’s revised standards for Federal
Agencies issued, October 30, 1997.
These standards apply to HUD Program
Office and partners that collect,
maintain, and report Federal Data on
race and ethnicity for program
administrative reporting.
Members of Affected Public:
Individuals or Households, Business or
other-for-profit, Not-for-profit
institutions, State, Local or Tribal
Government.
Estimation of the total number of
hours needed to prepare the information
collection including number of
responses, frequency of responses, and
hours of responses: This proposal will
result in no significant increase in the
current information collection burden.
An estimation of the total number of
hours needed to provide the information
for each grant application is 1 hour;
however, the burden will be assessed
against each individual grant program
submission under the Paperwork
Reduction Act; number of respondents
is an estimated 11,000; 60% of
responses will be quarterly and 40%
annually.
Status of the Proposed Information
Collection: Extension of a currently
approved collection.
Solicitation of Public Comment
This notice is soliciting comments
from members of the public and affected
parties concerning the collection of
information described in Section A on
the following:
(1) Whether the proposed collection
of information is necessary for the
proper performance of the functions of
the agency, including whether the
information will have practical utility;
(2) The accuracy of the agency’s
estimate of the burden of the proposed
collection of information;
(3) Ways to enhance the quality,
utility, and clarity of the information to
be collected; and
(4) Ways to minimize the burden of
the collection of information on those
who are to respond; including through
the use of appropriate automated
collection techniques or other forms of
information technology, e.g., permitting
electronic submission of responses.
HUD encourages interested parties to
submit comment in response to these
questions.
Authority: Section 3507 of the Paperwork
Reduction Act of 1995, 44 U.S.C. Chapter 35.

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Dated: March 11, 2015.
Anna Guido,
Department Reports Management Officer,
Office of the Chief Information Officer.
[FR Doc. 2015–06199 Filed 3–17–15; 8:45 am]
BILLING CODE 4210–67–P

DEPARTMENT OF THE INTERIOR
Office of the Secretary
[156D0102DM DLSN00000.000000
DS61200000 DX61201]

Proposed Renewal of Information
Collection: OMB Control Number
1040–0001, DOI Programmatic
Clearance for Customer Satisfaction
Surveys
Department of the Interior.
Notice and request for
comments.

AGENCY:
ACTION:

In compliance with the
Paperwork Reduction Act of 1995, we
(Department of the Interior, DOI) plan to
ask the Office of Management and
Budget (OMB) to extend the approval
for the information collection (IC)
described below. This IC is scheduled to
expire June 30, 2015. We invite the
general public and other Federal
agencies to take this opportunity to
comment on this IC.
DATES: Consideration will be given to all
comments received by May 18, 2015.
ADDRESSES: Mail or hand carry
comments to the Department of the
Interior; Office of Policy Analysis;
Attention: Don Bieniewicz; Mail Stop
3530; 1849 C Street NW., Washington,
DC 20240. If you wish to email
comments, the email address is:
[email protected].
Reference ‘‘DOI Programmatic Clearance
for Customer Satisfaction Surveys, OMB
Control Number: 1040–0001’’ in your
email subject line. Include your name
and return address in your email
message and mark your message for
return receipt.
FOR FURTHER INFORMATION CONTACT: To
request a copy of the information
collection request, any explanatory
information and related forms, see the
contact information provided in the
ADDRESSES section above.
SUPPLEMENTARY INFORMATION:
SUMMARY:

I. Abstract
This notice is for renewal of
information collection.
The Office of Management and Budget
(OMB) regulations at 5 CFR part 1320,
which implement the Paperwork
Reduction Act of 1995, 44 U.S.C. 3501
et seq., require that interested members

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Federal Register / Vol. 80, No. 52 / Wednesday, March 18, 2015 / Notices
of the public and affected agencies have
an opportunity to comment on
information collection and
recordkeeping activities (see 5 CFR
1320.8(d)).
The Government Performance and
Results Act of 1993 (GPRA) (Pub. L.
103–62) requires agencies to ‘‘improve
Federal program effectiveness and
public accountability by promoting a
new focus on results, service quality,
and customer satisfaction.’’ Executive
Order 13571 on ‘‘Streamlining Service
Delivery and Improving Customer
Service’’ requires Federal agencies to
establish ‘‘mechanisms to solicit
customer feedback on Government
services.’’ To fulfill this responsibility,
DOI bureaus and offices must collect
data from their respective user groups to
better understand the needs and desires
of the public and to respond
accordingly.
The proposed renewal covers all of
the organizational units and bureaus in
DOI. Bureaus and offices will
voluntarily obtain information from
their customers and stakeholders. No
one survey will cover all the topic areas;
rather, these topic areas serve as a guide
within which the agencies will develop
questions. Topic areas include:
(1) Communication/information/
education. Questions will focus on
customer satisfaction with aspects of
communication/information/products/
education offered. Respondents may be
asked for feedback regarding the
following attributes of the services
provided:
(a) Timeliness.
(b) Consistency.
(c) Ease of Use and Usefulness.
(d) Ease of Information Access.
(e) Helpfulness and Effectiveness.
(f) Quality.
(g) Value for fee paid for information/
product/service.
(h) Level of engagement in
communications process (i.e., whether
respondent feels he/she was asked for
input and whether or not that input was
considered).
(2) Disability accessibility. This area
will focus on customer satisfaction data
related to disability access to DOI
buildings, facilities, trails, etc.
(3) Management practices. This area
covers questions relating to how well
customers are satisfied with DOI
management practices and processes,
what improvements they might make to
specific processes, and whether or not
they feel specific issues were addressed
and reconciled in a timely, courteous,
and responsive manner.
(4) Resource management. We will
ask customers and partners to provide
satisfaction data related to DOI’s ability

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to protect, conserve, provide access to,
and preserve natural resources that we
manage.
(5) Rules, regulations, policies. This
area focuses on obtaining feedback from
customers regarding fairness, adequacy,
and consistency in enforcing rules,
regulations, and policies for which DOI
is responsible. It will also help us
understand public awareness of rules
and regulations and whether or not they
are explained in a clear and
understandable manner.
(6) Service delivery. We will seek
feedback from customers regarding the
manner in which DOI delivers services.
Attributes will range from the courtesy
of staff to timeliness of service delivery
and staff knowledge of the services
being delivered.
(7) Technical assistance. Questions
developed within this topic area will
focus on obtaining customer feedback
regarding attributes of technical
assistance, including timeliness, quality,
usefulness, and the skill level of staff
providing this assistance.
(8) Program-specific. Questions for
this area will reflect the specific details
of a program that pertain to its customer
respondents. The questions will address
very specific and/or technical issues
related to the program. The questions
will be geared toward gaining a better
understanding about how to provide
specific products and services and the
public’s attitude toward their
usefulness.
(9) General demographics. Some
general demographics may be used to
augment satisfaction questions so that
we can better understand the customer
and improve how we serve that
customer. We may ask customers how
many times they have used a service,
visited a facility within a specific
timeframe, their ethnic group, or their
race.
II. Data
(1) Title: DOI Programmatic Clearance
for Customer Satisfaction Surveys.
OMB Control Number: 1040–0001.
Current Expiration Date: June 30,
2015.
Type of Review: Information
Collection Renewal.
Affected Entities: DOI customers. We
define customers as anyone who uses
DOI resources, products, or services.
This includes internal customers
(anyone within DOI) as well as external
customers (e.g., the American public,
representatives of the private sector,
academia, and other government
agencies). Depending upon their role in
specific situations and interactions,
citizens and DOI stakeholders and
partners may also be considered

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customers. We define stakeholders to
mean groups or individuals who have
an expressed interest in and who seek
to influence the present and future state
of DOI’s resources, products, and
services. Partners are those groups,
individuals, and agencies who are
formally engaged in helping DOI
accomplish its mission.
Estimated annual number of
respondents: 120,000. We estimate
approximately 60,000 respondents will
submit DOI customer satisfaction
surveys and 60,000 will submit
comment cards.
Frequency of responses: On occasion.
(2) Annual reporting and
recordkeeping burden:
Total time per response: 15 minutes
for a customer survey; 3 minutes for a
comment card.
Total number of estimated responses:
120,000.
Total annual reporting: 18,000 hours.
(3) Description of the need and use of
the information: We use customer
satisfaction surveys to help us fulfill our
responsibilities to provide excellence in
government by proactively consulting
with those we serve. This programmatic
clearance provides an expedited
approval process for DOI bureaus and
offices to conduct customer research
through external surveys such as
questionnaires and comment cards. We
anticipate that the information obtained
could lead to reallocation of resources,
revisions in certain agency processes
and policies, development of guidance
related to customer services, and
improvement in the way we serve the
American public.
III. Request for Comments
The Department invites comments on:
(a) Whether the collection of
information is necessary for the proper
performance of the functions of the
agencies, including whether the
information will have practical utility;
(b) The accuracy of the agency’s
estimate of the burden of the collection
of information and the validity of the
methodology and assumptions used;
(c) Ways to enhance the quality,
utility, and clarity of the information to
be collected; and
(d) Ways to minimize the burden of
the collection of information on
respondents, including through the use
of appropriate automated, electronic,
mechanical, or other collection
techniques or other forms of information
technology.
‘‘Burden’’ means the total time, effort,
and financial resources expended by
persons to generate, maintain, retain,
disclose, or provide information to or
for a Federal agency. This includes the

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Federal Register / Vol. 80, No. 52 / Wednesday, March 18, 2015 / Notices

time needed to review instructions; to
develop, acquire, install, and use
technology and systems for the purposes
of collecting, validating, and verifying
information, processing and
maintaining information, and disclosing
and providing information; to train
personnel and to be able to respond to
a collection of information, to search
data sources, and to complete and
review the collection of information;
and to transmit or otherwise disclose
the information.
All written comments, with names
and addresses, will be available for
public inspection. If you wish us to
withhold your personal information,
you must prominently state at the
beginning of your comment what
personal information you want us to
withhold. We will honor your request to
the extent allowable by law. If you wish
to view any comments received, you
may do so by scheduling an
appointment with the Department of the
Interior; Office of Policy Analysis as
indicated in the ADDRESSES section
above. A valid picture identification is
required for entry into the Department
of the Interior.
Comments submitted in response to
this notice will be summarized and/or
included in the request for OMB
approval of this information collection;
they also will become a matter of public
record.
An agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a currently valid
Office of Management and Budget
control number.
Dated: March 12, 2015.
Benjamin Simon,
Assistant Director, Office of Policy Analysis,
U.S. Department of the Interior.
[FR Doc. 2015–06229 Filed 3–17–15; 8:45 am]
BILLING CODE 4334–63–P

DEPARTMENT OF THE INTERIOR
Fish and Wildlife Service
[FWS–R8–ES–2015–N050];
[FXES11130800000–154–FF08E00000]

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Fish and Wildlife Service,

Interior.
Notice of receipt of permit
applications; request for comment.

ACTION:

We, the U.S. Fish and
Wildlife Service, invite the public to
comment on the following applications
to conduct certain activities with
endangered species. With some

SUMMARY:

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Comments on these permit
applications must be received on or
before April 17, 2015.

DATES:

Written data or comments
should be submitted to the Endangered
Species Program Manager, U.S. Fish and
Wildlife Service, Region 8, 2800 Cottage
Way, Room W–2606, Sacramento, CA
95825 (telephone: 916–414–6464; fax:
916–414–6486). Please refer to the
respective permit number for each
application when submitting comments.

ADDRESSES:

FOR FURTHER INFORMATION CONTACT:

Daniel Marquez, Fish and Wildlife
Biologist; see ADDRESSES (telephone:
760–431–9440; fax: 760–431–9624).
The
following applicants have applied for
scientific research permits to conduct
certain activities with endangered
species under section 10(a)(1)(A) of the
Act (16 U.S.C. 1531 et seq.). We seek
review and comment from local, State,
and Federal agencies and the public on
the following permit requests.

SUPPLEMENTARY INFORMATION:

Applicants
Permit No. TE–59536B
Applicant: Eric Drake, Sacramento,
California
The applicant requests a permit to
take (harass by survey, capture, handle,
and release) the California tiger
salamander (Santa Barbara County
Distinct Population Segment (DPS) and
Sonoma County DPS) (Ambystoma
californiense) in conjunction with
survey activities throughout the range of
the species in California for the purpose
of enhancing the species’ survival.
Permit No. TE–59573B

Endangered Species Recovery Permit
Applications
AGENCY:

exceptions, the Endangered Species Act
(Act) prohibits activities with
endangered and threatened species
unless a Federal permit allows such
activity. The Act also requires that we
invite public comment before issuing
recovery permits to conduct certain
activities with endangered species.

Applicant: Andrew Krause, Lebec,
California
The applicant requests a permit to
take (harass by survey, capture, handle,
and release) the giant kangaroo rat
(Dipodomys ingens) and Tipton
kangaroo rat (Dipodomys nitratoides
nitratoides) in conjunction with survey
activities throughout the range of the
species in California for the purpose of
enhancing the species’ survival.

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Permit No. TE–59587B
Applicant: California Department of
Water Resources, Sacramento, California
The applicant requests a permit to
remove/reduce to possession the
Oenothera deltoides subsp. howellii
(Antioch Dunes evening-primrose) and
Erysimum capitatum subsp. angustatum
(Contra Costa wallflower) in
conjunction with restoration activities
throughout the range of the species in
California for the purpose of enhancing
the species’ survival.
Permit No. TE–59592B
Applicant: Angela Johnson, Wauconda,
California
The applicant requests a permit to
take (locate and monitor nests) the least
Bell’s vireo (Vireo bellii pusillus), and
take (harass by survey, locate, and
monitor nests) the southwestern willow
flycatcher (Empidonax traillii extimus)
in conjunction with survey and
population monitoring throughout the
range of the species in California,
Nevada, Oregon, and Arizona, for the
purpose of enhancing the species’
survival.
Permit No. TE–833230
Applicant: Robert Aramayo, Albany,
California
The applicant requests a permit to
take (capture, collect, and collect
vouchers) the Conservancy fairy shrimp
(Branchinecta conservatio), longhorn
fairy shrimp (Branchinecta
longiantenna), San Diego fairy shrimp
(Branchinecta sandiegonensis),
Riverside fairy shrimp (Streptocephalus
woottoni), and vernal pool tadpole
shrimp (Lepidurus packardi) in
conjunction with survey activities
throughout the range of the species in
California for the purpose of enhancing
the species’ survival.
Permit No. TE–30659A
Applicant: Creekside Center for Earth
Observation, Menlo Park, California
The applicant requests a permit to
take (harass by survey, collect, and
translocate) the mission blue butterfly
(Icaricia icarioides missionensis) in
conjunction with surveys and
reintroduction programs throughout the
range of the species in California for the
purpose of enhancing the species
survival.
Permit No. TE–817397
Applicant: John Storrer, Santa Barbara,
California
The applicant requests a permit
amendment to take (harass by survey,

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