Greater Farallones User Satisfaction Survey

NOAA Customer Surveys

GFNMS Survey 951617

Greater Farallones User Satisfaction Survey

OMB: 0648-0342

Document [docx]
Download: docx | pdf

Greater Farallones User Satisfaction Survey


Your participation in this survey is voluntary. There are no penalties for not answering some or all of the questions. This study is being conducted by Greater Farallones National Marine Sanctuary and the National Oceanic and Atmospheric Administration. This information will be used to improve visitor satisfaction and education. At the end of the study any materials identifying you as an individual will be destroyed. We will not ask for your name, address, e-mail address, or phone number.



Public reporting burden for this collection of information is estimated to average 4 minutes including time for reviewing instructions and completing the survey. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Danielle Schwarzmann NOAA/NOS/Office of National Marine Sanctuaries 1305 East West Hwy., SSMC4, 11th floor. Notwithstanding any other provisions of the law, no person is required to respond to, nor shall any person be subject to penalty for failure to comply with, a collection of information subject to requirements of the Paperwork Reduction Act, unless that collection of information displays a currently valid OMB Control Number.




Greater Farallones User Satisfaction Survey



  1. Was recreation in this area your main purpose for coming here? Yes_______ No_______

  2. Of the activities, you participated in below; please rate your level of satisfaction. A number of “1” is very dissatisfied and “5” is very satisfied.

Very Dissatisfied Neutral Very Satisfied NA

    1. Beachgoing 1 2 3 4 5 NA

    2. Hiking 1 2 3 4 5 NA

    3. Surfing/Boogie Boarding 1 2 3 4 5 NA

    4. Whale Watching 1 2 3 4 5 NA

    5. Wildlife Viewing/Birdwatching 1 2 3 4 5 NA

    6. Glass Bottom Boat Tour 1 2 3 4 5 NA

    7. Kayaking 1 2 3 4 5 NA

    8. Paddleboarding 1 2 3 4 5 NA

    9. Boating 1 2 3 4 5 NA

    10. Charter Boat/Rental Boat Fishing 1 2 3 4 5 NA

    11. Shoreline Fishing 1 2 3 4 5 NA

    12. Snorkling/Diving 1 2 3 4 5 NA

    13. Tidepooling 1 2 3 4 5 NA

    14. Visitor centers 1 2 3 4 5 NA

    15. Other: __________________ 1 2 3 4 5 NA

  1. Which of the above was your primary recreational activity?_________________________



  1. How could your experience have been improved? ______________________________________ ______________________________________________________________________________



  1. On a scale of 1 to 5, how likely are you to return to this location? (1 being the least likely and 5 being the most likely)

1 2 3 4 5 I don’t know

6. Please explain your rating. ________________________________________________________





  1. How did you hear about this recreational activity in this location?

    1. Friends and Family

    2. Newspaper/Magazine

    3. Sanctuary/NOAA Webpage

    4. Visitor Center

    5. Travel/Recreation Blog

    6. Local Business _____________

    7. Other: ____________________



  1. Did you know that this area is part of a National Marine Sanctuary?

    1. Yes

      1. Did this affect your decision to come here?

        1. Yes

        2. No

    2. No



  1. What do you think is the purpose of a National Marine Sanctuary?

    1. To protect significant waters and secure habitat for aquatic species

    2. To shelter historically significant shipwrecks and other cultural resources

    3. To serve as a valuable spot for research, fishing, wildlife viewing, boating, and tourism

    4. All of the above

    5. None of these

    6. I don’t know



  1. Did you witness any visitors interacting with wildlife? Yes____ No_____

If yes,

    1. Briefly, explain what you saw? __________________________________

    2. Do you think the interaction disturbed the wildlife? Yes____ No_____

    3. Did this affect your experience here today? Yes____ No_____

If yes, how_______________________________________



  1. Are you from the United States?

    1. Yes – Zip code: ________________________

    2. No – Country: _________________________

To be filled out be the interviewer:

This survey contains the answers from one individual at _____________________________ _______________________________ in the Greater Farallones National Marine Sanctuary.

File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorDanielle Schwarzmann
File Modified0000-00-00
File Created2021-01-22

© 2024 OMB.report | Privacy Policy