60-Day Notice

Generic Clearance 60DY (77 FR 28893).pdf

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

60-Day Notice

OMB: 1652-0058

Document [pdf]
Download: pdf | pdf
Federal Register / Vol. 77, No. 95 / Wednesday, May 16, 2012 / Notices
is available in this Docket for
inspection. In December 2010, FEMA
conducted two public meetings and
opened a public comment period on
four alternatives for NFIP Reform. See
75 FR 69096, Nov. 10, 2010. Comments
received can be viewed at http://
www.regulations.gov/ under Docket ID
FEMA–2010–0065. These comments
will be considered part of the scoping
process for this EIS.
Authority: National Environmental Policy
Act (NEPA), as amended, 42 U.S.C. 4331 et
seq.; 40 CFR part 1500; 44 CFR part 10.
W. Craig Fugate,
Administrator, Federal Emergency
Management Agency.
[FR Doc. 2012–11841 Filed 5–15–12; 8:45 am]
BILLING CODE 9111–A6–P

DEPARTMENT OF HOMELAND
SECURITY
Transportation Security Administration
Intent To Request Approval From OMB
of One New Public Collection of
Information: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery
Transportation Security
Administration, DHS.

AGENCY:
ACTION:

60-day notice.

The Transportation Security
Administration (TSA) invites public
comment on a new Information
Collection Request (ICR) abstracted
below that we will submit to the Office
of Management and Budget (OMB) for
approval in compliance with the
Paperwork Reduction Act (PRA). The
ICR describes the nature of the
information collection and its expected
burden. The proposed information
collection activity provides a means to
gather qualitative customer and
stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery.

SUMMARY:

DATES:

Send your comments by July 16,

2012.
Comments may be emailed
to [email protected] or delivered to the
TSA PRA Officer, Office of Information
Technology (OIT), TSA–11,
Transportation Security Administration,
601 South 12th Street, Arlington, VA
20598–6011.

srobinson on DSK4SPTVN1PROD with NOTICES

ADDRESSES:

FOR FURTHER INFORMATION CONTACT:

Susan L. Perkins at the above address,
or by telephone (571) 227–3398.
SUPPLEMENTARY INFORMATION:

VerDate Mar<15>2010

18:41 May 15, 2012

Jkt 226001

Comments Invited
In accordance with the Paperwork
Reduction Act of 1995 (44 U.S.C. 3501
et seq.), an agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a valid OMB control
number. The ICR documentation is
available at http://www.reginfo.gov.
Therefore, in preparation for OMB
review and approval of the following
information collection, TSA is soliciting
comments to—
(1) Evaluate whether the proposed
information requirement is necessary for
the proper performance of the functions
of the agency, including whether the
information will have practical utility;
(2) Evaluate the accuracy of the
agency’s estimate of the burden;
(3) Enhance the quality, utility, and
clarity of the information to be
collected; and
(4) Minimize the burden of the
collection of information on those who
are to respond, including using
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology.
Information Collection Requirement
Purpose and Description of Data
Collection
The proposed information collection
activity provides a means to gather
qualitative customer and stakeholder
feedback in an efficient, timely manner,
in accordance with the Administration’s
commitment to improving service
delivery.
From the TSA perspective, qualitative
customer and stakeholder feedback is
information that provides useful
insights on perceptions and opinions; it
is different than the results of statistical
surveys, which yield quantitative results
that can be generalized to the
population of study. This qualitative
feedback will provide insights into
customer or stakeholder perceptions,
experiences, and expectations regarding
TSA products or services, provide TSA
with an early warning of issues with
service, and focus attention on areas
where improvement is needed regarding
communication, training, or changes in
operations that might improve delivery
of products or services. These
collections will allow for ongoing,
collaborative, and actionable
communications between the Agency
and its customers and stakeholders.
They will also allow feedback to
contribute directly to the improvement
of program management. The
solicitation of feedback will target areas
such as: Timeliness, appropriateness,

PO 00000

Frm 00043

Fmt 4703

Sfmt 4703

28893

accuracy of information, courtesy,
efficiency of service delivery, and
resolution of issues with service
delivery. Responses will be assessed to
plan and inform efforts to improve or
maintain the quality of service offered
by TSA. If this information is not
collected, vital feedback from customers
and stakeholders on the Agency’s
services will be unavailable.
The Agency will only submit a
collection for approval under this
generic clearance if it meets the
following conditions:
• The collections are voluntary.
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government.
• The collections are
noncontroversial and do not raise issues
of concern to other Federal agencies.
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future.
• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained.
As a general matter, information
collections will not result in any new
system of records containing privacy
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.
Preliminary estimates of the aggregate
burden are based on a review of past
behavior of participating program
offices and several individual office
estimates. The likely respondents to this
proposed information request are State,
Local or Tribal Government and Law
Enforcement, traveling public,
Individuals and Households, Businesses
and Organizations. TSA estimates an
average of 10 annual activities with
approximately 12,500 respondents per
activity for a total of 125,000 responses.
TSA further estimates a frequency of
one response per request with an
average response time of 30 minutes
resulting in an estimated 62,500 burden
hours. Program offices will provide
more refined individual estimates of
burden in their subsequent notices.
Use of Results
Information gathered is intended to be
used only internally for general service
improvement and program management
purposes and is not intended for release
outside of the agency (if released, the
agency must indicate the qualitative

E:\FR\FM\16MYN1.SGM

16MYN1

28894

Federal Register / Vol. 77, No. 95 / Wednesday, May 16, 2012 / Notices

nature of the information). While the
information gathered might be used to
improve delivery of products or
services, it will not be used for the
purpose of substantially informing
influential policy decisions.
Feedback collected under this generic
clearance provides useful qualitative
information, but it does not yield data
that can be generalized to the overall
population; it is not designed or
expected to yield statistically reliable or
actionable results. The information
gathered will yield qualitative
information. This type of generic
clearance for qualitative information
will not be used for quantitative
information collections, such as
monitoring trends over time or
documenting program performance.
Unlike this generic collection,
quantitative data uses require more
rigorous designs that address: The target
population to which generalizations
will be made, the sampling frame, the
sample design (including stratification
and clustering), the precision
requirements or power calculations that
justify the proposed sample size, the
expected response rate, methods for
assessing potential non response bias,
the protocols for data collection, and
any testing procedures that were or will
be undertaken prior to fielding the
study. Depending on the degree of
influence the results are likely to have,
there may be future information
collection submissions for other generic
mechanisms that are designed to yield
quantitative results.
Dated: Issued in Arlington, Virginia, on
May 11, 2012.
Susan L. Perkins,
TSA Paperwork Reduction Act Officer, Office
of Information Technology.
[FR Doc. 2012–11855 Filed 5–15–12; 8:45 am]
BILLING CODE 9110–05–P

DEPARTMENT OF HOMELAND
SECURITY
Transportation Security Administration
Maritime Vulnerability SelfAssessment Tool

pursuant to the Maritime Transportation
Security Act (MTSA) of 2002, will no
longer be available. Since the TMSARM
became available, other tools for
conducting vulnerability assessments
became available and usage of the
TMSARM has dropped off considerably.
FOR FURTHER INFORMATION CONTACT:

Thomas Roman Reilly, Office of
Security Capabilities, TSA–16,
Transportation Security Administration,
601 South 12th Street, Arlington, VA
20598–6016; telephone (571) 227–2990;
facsimile (571) 227–1933, email TSA–
[email protected].
On
December 5, 2003 (68 FR 68096), TSA
published a notice in the Federal
Register announcing the availability of
the Maritime Self-Assessment Risk
Module (TMSARM). The TMSARM was
developed to support the USCG
regulatory efforts promulgated pursuant
to the Maritime Transportation Security
Act (MTSA) of 2002 (Pub. L. 107–295,
116 Stat. 2064, Nov. 25, 2002). One of
these MTSA requirements is that any
facility or vessel that might be involved
in a transportation security incident
(TSI)1 must conduct a vulnerability
assessment and submit a security plan
to the USCG. TSA, in coordination with
other Federal agencies, developed
TMSARM specifically to meet the
security assessment requirements
mandated by MTSA.
Since the TMSARM was made
available in 2003, hundreds of maritime
owner/operators have used it to support
their vulnerability assessments.
However, usage has fallen off
significantly, in part, due to the fact that
other tools have become available, and
TSA has determined that it is not
necessary to continue to support it.
SUPPLEMENTARY INFORMATION:

Issued in Arlington, Virginia, on May 10,
2012.
Kelly Hoggan,
Assistant Administrator, Office of Security
Capabilities.
[FR Doc. 2012–11857 Filed 5–15–12; 8:45 am]
BILLING CODE 9110–05–P

Transportation Security
Administration, DHS.
ACTION: Notice of removal of TSA’s
maritime vulnerability self-assessment
tool.

srobinson on DSK4SPTVN1PROD with NOTICES

AGENCY:

The Transportation Security
Administration (TSA) announces that
the TSA Maritime Self-Assessment Risk
Module (TMSARM), developed to
support the United States Coast Guard’s
(USCG) regulatory efforts promulgated

SUMMARY:

VerDate Mar<15>2010

18:41 May 15, 2012

Jkt 226001

1 The MTSA defines a TSI as ‘‘a security incident
that results in a significant loss of life,
environmental damage, transportation system
disruption, or economic disruption in a particular
area.’’

PO 00000

Frm 00044

Fmt 4703

Sfmt 4703

DEPARTMENT OF HOMELAND
SECURITY
U.S. Citizenship and Immigration
Services
Agency Information Collection
Activities: Collection of Qualitative
Feedback Through Focus Groups
30-Day Notice of Information
Collection for Office of Management and
Budget Review and Request for
Comments.

ACTION:

The Department of Homeland
Security, U.S. Citizenship and
Immigration Services (USCIS) will be
submitting the following information
collection request to the Office of
Management and Budget (OMB) for
review and clearance in accordance
with the Paperwork Reduction Act of
1995. The information collection notice
was previously published in the Federal
Register on February 8, 2012, at 77 FR
6573, allowing for a 60-day public
comment period. USCIS/did not receive
any comments in connection with the
60-day notice.
DATES: The purpose of this notice is to
allow an additional 30 days for public
comments. Comments are encouraged
and will be accepted until June 15,
2012. This process is conducted in
accordance with 5 CFR 1320.10.
ADDRESSES: Written comments and/or
suggestions regarding the item(s)
contained in this notice, especially
regarding the estimated public burden
and associated response time, should be
directed to the Department of Homeland
Security (DHS), and to the Office of
Management and Budget (OMB) USCIS
Desk Officer. Comments may be
submitted to: USCIS, Chief Regulatory
Coordinator, Regulatory Coordination
Division, Office of Policy and Strategy,
20 Massachusetts Avenue, Washington,
DC 20529–2020. Comments may also be
submitted to DHS via facsimile to 202–
272–0997 or via email at
[email protected], and to the
OMB USCIS Desk Officer via facsimile
at 202–395–5806 or via email at
[email protected]. When
submitting comments by email, please
make sure to add ‘‘1615–NEW,
Collection of Qualitative Feedback
through Focus Groups’’ in the subject
box.
SUMMARY:

Note: The address listed in this notice
should only be used to submit comments
concerning this information collection.
Please do not submit requests for individual
case status inquiries to this address. If you
are seeking information about the status of
your individual case, please check ‘‘My Case
Status’’ online at: https://egov.uscis.gov/cris/

E:\FR\FM\16MYN1.SGM

16MYN1


File Typeapplication/pdf
File Modified2012-05-16
File Created2012-05-16

© 2024 OMB.report | Privacy Policy