Information Collection

Call Center Satisfaction Survey

IC 227337 under ICR 201509-3170-002 · OMB 3170-0024.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 3170-0024 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
Consumer Guide Performance Survey_OMB.pdf	Other-Survey Instrument
Call Center Survey IC Template_OMB.pdf IC Submission Template	IC Document

IC Title:

Call Center Satisfaction Survey

Agency IC Tracking Number:

DI 00520

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Survey Instrument			Consumer Guide Performance Survey_OMB.pdf		Yes	Yes	Fillable Fileable

Line of Business: Economic Development

Subfunction: Financial Sector Oversight

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 1,500

Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

table that charts list of burden
	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	1,500	1,500
Annual IC Time Burden (Hours)	75	75
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
IC Submission Template	Call Center Survey IC Template_OMB.pdf	06/29/2017

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.