Categorization of GC Activities /w Totals
All Categories – All 3 Years’ Totals
Total 3 Year Responses |
Total 3 Year Hours |
Total 3 Year Costs |
28,709,620 |
4,042,212 |
$6,202,003 |
Category A - Mail Questionnaires Year 1 (Dec. 2015 – Nov. 2016)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
A-01 Report Card Surveys |
30,000 |
5 |
2,500 |
$134,000 |
A-02 Service Satisfaction Survey |
12,000 |
5 |
1,000 |
$125,000 |
A-03 Special Study Survey |
25,000 |
15 |
6,250 |
$200,000 |
A-04 Medicare Enrollment and Other Information Survey |
900,000 |
8 |
120,000 |
$200,000 |
Category A - Totals - Mail Questionnaires
Total Year 1 Responses |
Total Year 1 Hours |
Total Year 1 Costs |
967,000 |
129,750 |
$659,000 |
Category B – Mail-Internet Questionnaires Year 1 (Dec. 2015 – Nov. 2016)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
B-01 Customer Satisfaction Surveys (Ticket to Work) |
5,000 |
12 |
1,000 |
$120,000 |
B-01 Anti-Fraud Service Survey |
20,000 |
5 |
1,667 |
$200,000 |
Category B - Totals - Mail-Internet Questionnaires
Total Year 1 Responses |
Total Year 1 Hours |
Total Year 1 Costs |
25,000 |
2,667 |
$320,000 |
Category C – Telephone Questionnaires Year 1 (Dec. 2015 – Nov. 2016)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
C-01 Service Satisfaction Surveys (800#, FO Caller) |
8,000 |
15 |
2,000 |
$100,000 |
C-02 Special Study Survey |
12,000 |
15 |
3,000 |
$120,000 |
C-03 SSA Post Call Surveys |
5,270,000 |
5 |
439,167 |
$320,000 |
C-04 Field Office Network Enterprise Survey |
2,070,000 |
5 |
172,500 |
$160,000 |
Category C – Totals - Telephone Questionnaires
Total Year 1 Responses |
Total Year 1 Hours |
Total Year 1 Costs |
7,360,000 |
616,667 |
$700,000 |
Category D – Mail, Online, Telephone Option Questionnaires Year 1 (Dec. 2015 – Nov. 2016)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
D-01 Ticket to Work Employment Network Beneficiary Satisfaction Survey |
30,000 |
12 |
6,000 |
$335,000 |
Category D – Totals – Mail/Online/Telephone Questionnaires
Total Year 1 Responses |
Total Year 1 Hours |
Total Year 1 Costs |
30,000 |
6,000 |
$335,000 |
Category E – Other/Misc
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
E-01 Includes any possible future clearance SSA has not covered in the above categories |
1,182,240 |
30 |
591,220 |
$1 |
Category E – Totals - Other/Misc
Total Year 1 Responses |
Total Year 1 Hours |
Total Year 1 Costs |
1,182,240 |
591,220 |
$1 |
All Categories - Year 1 Totals (Dec. 2015 - Nov. 2016)
Total Year 1 Responses |
Total Year 1 Hours |
Total Year 1 Costs |
9,564,240 |
1,346,304 |
$2,014,001 |
Categorization of GC Activities /w Totals
Category A - Mail Questionnaires Year 2 (Dec. 2016 – Nov. 2017)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
A-01 Report Card Surveys |
30,000 |
5 |
2,500 |
$134,000 |
A-02 Service Satisfaction Survey |
12,000 |
5 |
1,000 |
$125,000 |
A-03 Special Study Survey |
25,000 |
15 |
6,250 |
$200,000 |
A-04 Medicare Customer Survey |
900,000 |
8 |
120,000 |
$200,000 |
Category A - Totals - Mail Questionnaires
Total Year 2 Responses |
Total Year 2 Hours |
Total Year 2 Costs |
967,000 |
129,750 |
$659,000 |
Category B – Mail-Internet Questionnaires Year 2 (Dec. 2016 – Nov. 2017)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
B-01 Customer Satisfaction Surveys (Ticket to Work) |
5,500 |
12 |
1,100 |
$110,000 |
B-02 Anti-Fraud Service Survey |
20,000 |
5 |
1,667 |
$200,000 |
Category B - Totals - Mail-Internet Questionnaires
Total Year 2 Responses |
Total Year 2 Hours |
Total Year 2 Costs |
25,500 |
2,767 |
$310,000 |
Category C – Telephone Questionnaires Year 2 (Dec. 2016 – Nov. 2017)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
C-01 Service Satisfaction Surveys (800#, FO Caller) |
8,000 |
15 |
2,000 |
$100,000 |
C-02 Special Study Survey |
12,000 |
15 |
3,000 |
$120,000 |
C-03 SSA Post Call Survey |
5,270,000 |
5 |
439,167 |
$320,000 |
C-04 Field Office Network Enterprise Survey |
2,070,000 |
5 |
172,500 |
$160,000 |
Category C – Totals - Telephone Questionnaires
Total Year 2 Responses |
Total Year 2 Hours |
Total Year 2 Costs |
7,360,000 |
616,667 |
$700,000 |
Category D – Mail, Online, Telephone Option Questionnaires Year 2 (Dec. 2016 – Nov. 2017)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
D-01 Ticket to Work Employment Network Beneficiary Satisfaction Survey |
35,000 |
12 |
7,000 |
$410,000 |
Category D – Totals – Mail, Online, Telephone Option Questionnaires
Total Year 2 Responses |
Total Year 2 Hours |
Total Year 2 Costs |
35,000 |
7,000 |
$410,000 |
Category E – Other/Misc Year 2 (Dec. 2016 – Nov. 2017)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
E-01 Includes any possible future clearance SSA has not covered in the above categories |
1,182,440 |
30 |
591,220 |
$1 |
Category E – Totals - Other/Misc
Total Year 2 Responses |
Total Year 2 Hours |
Total Year 2 Costs |
1,182,440 |
591,220 |
$1 |
All Categories - Year 2 Totals
Total Year 2 Responses |
Total Year 2 Hours |
Total Year 2 Costs |
9,569,940 |
1,347,404 |
$2,079,001 |
Categorization of GC Activities /w Totals
Category A - Mail Questionnaires Year 3 (Dec. 2017 – Dec. 2018)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
A-01 Report Card Surveys
|
30,000 |
5 |
2,500 |
$134,000 |
A-02 Service Satisfaction Survey |
12,000 |
5 |
1,000 |
$125,000 |
A-03 Special Study Survey |
25,000 |
15 |
6,250 |
$200,000 |
A-04 Medicare Customer Survey |
900,000 |
8 |
120,000 |
$200,000 |
Category A - Totals - Mail Questionnaires
Total Year 3 Responses |
Total Year 3 Hours |
Total Year 3 Costs |
967,000 |
129,750 |
$659,000 |
Category B – Mail-Internet Questionnaires Year 3 (Dec. 2017 – Dec. 2018)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
B-01 Customer Satisfaction Surveys (Ticket to Work) |
6,000 |
12 |
1,200 |
$120,000 |
B-02 Anti-Fraud Service Survey |
20,000 |
5 |
1,667 |
$200,000 |
Category B - Totals - Mail-Internet Questionnaires
Total Year 3 Responses |
Total Year 3 Hours |
Total Year 3 Costs |
26,000 |
2,867 |
$320,000 |
Category C – Telephone Questionnaires Year 3 (Dec. 2017 – Dec. 2018)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
C-01 Service Satisfaction Surveys (800#, FO Caller) |
8,000 |
15 |
2,000 |
$100,000 |
C-02 Special Study Survey |
12,000 |
15 |
3,000 |
$120,000 |
C-03 SSA Post Call Survey |
5,270,000 |
5 |
439,167 |
$320,000 |
C-04 Field Office Network Enterprise Survey |
2,070,000 |
5 |
172,500 |
$160,000 |
Category C – Totals - Telephone Questionnaires
Total Year 3 Responses |
Total Year 3 Hours |
Total Year 3 Costs |
7,360,000 |
616,667 |
$700,000 |
Category D – Mail, Online, Telephone Option Questionnaires Year 3 (Dec. 2017 – Dec. 2018)
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
D-01 Ticket to Work Employment Network Beneficiary Satisfaction Survey |
40,000 |
12 |
8,000 |
$430,000 |
Category D – Totals – Comment Cards
Total Year 3 Responses |
Total Year 3 Hours |
Total Year 3 Costs |
40,000 |
8,000 |
$430,000 |
Category E – Other/Misc Year 3 (Dec. 2017 – Dec. 2018))
Category/Title
|
Number of Responses |
Completion Time |
Burden Hours |
Cost |
E-01 Includes any possible future clearance SSA has not covered in the above categories |
1,182,440 |
30 |
591,220 |
$1 |
Category E – Totals - Other/Misc
Total Year 3 Responses |
Total Year 3 Hours |
Total Year 3 Costs |
1,182,440 |
591,220 |
$1 |
All Categories - Year 3 Totals
Total Year 3 Responses |
Total Year 3 Hours |
Total Year 3 Costs |
9,575,440 |
1,348,504 |
$2,109,001 |
Three-Year Grand Burden Total for All Requested Generic Clearance Activities:
GC Plan Year |
Total Year 3 Responses |
Total Year 3 Hours |
Total Year 3 Costs |
Year 1 |
9,564,240 |
1,346,304 |
$2,014,001 |
Year 2 |
9,569,940 |
1,347,404 |
$2,079,001 |
Year 3 |
9,575,440 |
1,348,504 |
$2,109,001 |
3-YEAR TOTAL |
28,709,620 |
4,042,212 |
$6,202,003 |
Generic Clearance List of Proposed Activities with Totals
December 2015 through December 2018
| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
| Author | 889123 |
| File Modified | 0000-00-00 |
| File Created | 2021-01-24 |