Fiscal Year (FY) 2017 Office Visitor Survey (OVS)/

Generic Clearance of Customer Satisfaction Surveys

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0960-0526 can be found here:

Documents and Forms

Document Name Document Type
Office Visitor Survey Questionnaires and Coorespondence.pdf Other-Office Visitor Surrvey Questio
Hearing Process Report Card Survey Questionnaires and Correspondence.pdf Other-Hearing Process Report Card Su
Prospective Client Survey Correspondence for OMB.pdf Other-Prospective Client Survey Ques
Description FY 2017 Office Visitor Survey (OVS).docx Description of FY Office Vistor Survey IC Document
Description of FY 17 Hearing Process Report Card Survey (HPRC).docx Description of FY Hearing Process Report Card Survey IC Document
Description FY 2017 Prospective Client Survey for OMB.docx Description of FY 2017 Prospective Client Survey IC Document

Information Collection (IC) Details

IC Title:	Fiscal Year (FY) 2017 Office Visitor Survey (OVS)/	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Instrument File	Available Electronically?	Electronic Capability
Other-Office Visitor Surrvey Questionnaires and Coorespondence	Office Visitor Survey Questionnaires and Coorespondence.pdf	No	Paper Only
Other-Hearing Process Report Card Survey Questionnaires and Correspondence	Hearing Process Report Card Survey Questionnaires and Correspondence.pdf	No	Paper Only
Other-Prospective Client Survey Questionnaires and Correspondence	Prospective Client Survey Correspondence for OMB.pdf	No	Paper Only

Line of Business: Income Security

Subfunction: General Retirement and Disability

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 50,890	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	50,890	50,890
Annual IC Time Burden (Hours)	6,741	6,741
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Description of FY Office Vistor Survey	Description FY 2017 Office Visitor Survey (OVS).docx	10/11/2016
Description of FY Hearing Process Report Card Survey	Description of FY 17 Hearing Process Report Card Survey (HPRC).docx	09/27/2016
Description of FY 2017 Prospective Client Survey	Description FY 2017 Prospective Client Survey for OMB.docx	09/27/2016

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.