Fiscal Year (FY) 2017 800 Number Caller Survey and FY Field Office Caller Survey

Generic Clearance of Customer Satisfaction Surveys

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0960-0526 can be found here:

Documents and Forms

Document Name Document Type
800 Number Caller Survey Questionnaire for OMB.docx Other-FY 17 800 Number Caller Survey
Field Office Caller Survey Questionnaire for OMB.docx Other-FY 17 Field Office Caller Surv
Description of FY 2017 National 800 Number Caller Survey (revised).docx Description of FY 2017 800 Number Survey IC Document
Description of FY 2017 FO Caller Survey (revised).docx Description of FY 2017 FO Caller Survey IC Document

Information Collection (IC) Details

IC Title:	Fiscal Year (FY) 2017 800 Number Caller Survey and FY Field Office Caller Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-FY 17 800 Number Caller Survey Questionnaire			800 Number Caller Survey Questionnaire for OMB.docx		No		Paper Only
Other-FY 17 Field Office Caller Survey Questionnaire			Field Office Caller Survey Questionnaire for OMB.docx		No		Paper Only

Line of Business: Income Security

Subfunction: General Retirement and Disability

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 8,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	8,000	8,000
Annual IC Time Burden (Hours)	2,000	2,000
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Description of FY 2017 800 Number Survey	Description of FY 2017 National 800 Number Caller Survey (revised).docx	11/21/2016
Description of FY 2017 FO Caller Survey	Description of FY 2017 FO Caller Survey (revised).docx	11/21/2016

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.