One Pager - Stakeholders Boating Survey

Request for Approval under the “Generic Clearance for the Collection of Routine Customer Feedback” (OMB Control Number: 0704-0553)

T ITLE OF INFORMATION COLLECTION:

Stakeholder Survey to Determine Perceptions of Boating Conditions on Peak Use Days.

PURPOSE:

USACE, Fort Worth District, has an important outdoor recreation and public safety mission at its 25 operational lakes. Many of these lakes provide very popular boating opportunities and are heavily used by boaters during the peak recreation season of approximately May through August. The purpose of the survey is to better understand the perceptions, opinions and needs of key recreational boating stakeholders including marina operators, park managers, and officials responsible for law enforcement and emergency response related to recreational boating safety and enjoyment. The results of the survey will be contrasted with the results of the Boat Ramp Exit Survey, Marina Tenant Survey and boating related counts described below. This information will result in better decision making regarding proposals that would increase or decrease direct access to the water such as additional boat ramps and parking lots, or wet or dry boat storage slips at marina concessions and private docks. The survey is lake specific and will be conducted as part of a larger effort to revise the master plan or shoreline management plan of a given lake. Concurrent with the survey will be counts to determine the number of boats on the water surface, number of empty wet slips at marinas and number of empty boat trailers parked at boat ramps and in campgrounds on peak use days. Having these counts will enable USACE to draw a correlation between boaters’ perceptions and the amount of boat traffic on the lake, as well as a reliable estimate of where the boat traffic is originating from (i.e. ramps, marinas, or private docks). Fort Worth District has a need to conduct the Stakeholder Survey and the related Marina Tenant Survey and Boat Ramp Exit Survey at five lakes during the period 2016-2019.

DESCRIPTION OF RESPONDENTS:

Boating Activity Stakeholders:

Responding stakeholders will be marina owner/operators, and city, county, and state officials having a role in recreation area management, law enforcement and emergency services.

TYPE OF COLLECTION: (Check one)

[ ] Customer Comment Card/Complaint Form [X] Customer Satisfaction Survey

[ ] Usability Testing (e.g., Website or Software [ ] Small Discussion Group

[ ] Focus Group [ ] Other: ____________________

CERTIFICATION:

I certify the following to be true:

1. The collection is voluntary.

2. The collection is low-burden for respondents and low-cost for the Federal Government.

3. The collection is non-controversial and does not raise issues of concern to other federal agencies.

4. The results are not intended to be disseminated to the public.

5. Information gathered will not be used for the purpose of substantially informing influential policy decisions.

6. The collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the future.

Name: Michael S. McInnis, Chief, Natural Resources and Recreation Management Branch, Operations Division, Fort Worth District

To assist review, please provide answers to the following question:

Personally Identifiable Information:

1. Is personally identifiable information (PII) collected? [ ] Yes [X] No

2. If Yes, will any information that is collected be included in records that are subject to the Privacy Act of 1974? [ ] Yes [ ] No

3. If Yes, has an up-to-date System of Records Notice (SORN) been published? [ ] Yes [ ] No

Gifts or Payments:

Is an incentive (e.g., money or reimbursement of expenses, token of appreciation) provided to participants? [ ] Yes [X] No

BURDEN HOURS

Category of Respondent	No. of Respondents	Participation Time	Burden
Private Sector	10	10 minutes each	2 hours
Local and State Government	50	10 minutes each	8 hours
Totals	60	10 minutes	10 hours

FEDERAL COST:

Assuming the survey will be conducted at two lakes each year, and that USACE personnel will perform all tasks associated with this survey. Total annual hired labor cost is estimated to be $20,000.

If you are conducting a focus group, survey, or plan to employ statistical methods, please provide answers to the following questions:

The selection of your targeted respondents

1. Do you have a customer list or something similar that defines the universe of potential respondents and do you have a sampling plan for selecting from this universe? [X] Yes [ ] No

If the answer is yes, please provide a description of both below (or attach the sampling plan)? If the answer is no, please provide a description of how you plan to identify your potential group of respondents and how you will select them?

Answer: Each USACE lake office maintains a list of stakeholders that includes marina operators, park managers, elected officials, and supervisory law enforcement and emergency management personnel having a role in recreational boating safety and enjoyment will be selected. All stakeholders on the list will be contacted via e-mail to inform them of the survey, where survey forms can be found, and how to complete and return the survey. A sample e-mail message has been furnished.

Administration of the Instrument

1. How will you collect the information? (Check all that apply)

[ ] Web-based or other forms of Social Media

[ ] Telephone

[ ] In-person

[X] Mail (to include e-mail)

[ ] Other, Explain

2. Will interviewers or facilitators be used? [ ] Yes [ X ] No

Please make sure that all instruments, instructions, and scripts are submitted with the request.

Instructions for completing Request for Approval under the “Generic Clearance for the Collection of Routine Customer Feedback”

TITLE OF INFORMATION COLLECTION: Provide the name of the collection that is the subject of the request. (e.g. Comment card for soliciting feedback on xxxx)

PURPOSE: Provide a brief description of the purpose of this collection and how it will be used. If this is part of a larger study or effort, please include this in your explanation.

DESCRIPTION OF RESPONDENTS: Provide a brief description of the targeted group or groups for this collection of information. These groups must have experience with the program.

TYPE OF COLLECTION: Check one box. If you are requesting approval of other instruments under the generic, you must complete a form for each instrument.

CERTIFICATION: Please read the certification carefully. If you incorrectly certify, the collection will be returned as improperly submitted or it will be disapproved.

Personally Identifiable Information: Provide answers to the questions. Note: Agencies should only collect PII to the extent necessary, and they should only retain PII for the period of time that is necessary to achieve a specific objective.

Gifts or Payments: If you answer yes to the question, please describe the incentive and provide a justification for the amount.

BURDEN HOURS:

Category of Respondents: Identify who you expect the respondents to be in terms of the following categories: (1) Individuals or Households;(2) Private Sector; (3) State, local, or tribal governments; or (4) Federal Government. Only one type of respondent can be selected per row.

No. of Respondents: Provide an estimate of the Number of respondents.

Participation Time: Provide an estimate of the amount of time required for a respondent to participate (e.g. fill out a survey or participate in a focus group)

Burden: Provide the Annual burden hours: Multiply the Number of responses and the participation time and divide by 60.

FEDERAL COST: Provide an estimate of the annual cost to the Federal government.

If you are conducting a focus group, survey, or plan to employ statistical methods, please provide answers to the following questions:

The selection of your targeted respondents. Please provide a description of how you plan to identify your potential group of respondents and how you will select them. If the answer is yes, to the first question, you may provide the sampling plan in an attachment.

Administration of the Instrument: Identify how the information will be collected. More than one box may be checked. Indicate whether there will be interviewers (e.g. for surveys) or facilitators (e.g., for focus groups) used.

Submit all instruments, instructions, and scripts with the Request for Approval.

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