TSA Customer Experience Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1652-0058 can be found here:

Documents and Forms

Document Name Document Type
1652-0058 GC_TSACustExpSurvey_Svy.docx Other-Survey
1652-0058 GC_TSACustExpSurvey_App_.docx Generic Application: TSA Customer Experience Survey. IC Document

Information Collection (IC) Details

IC Title:	TSA Customer Experience Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Survey			1652-0058 GC_TSACustExpSurvey_Svy.docx		Yes	Yes	Fillable Fileable

Line of Business: Homeland Security

Subfunction: Border and Transportation Security

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 5,500	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	5,500	5,500
Annual IC Time Burden (Hours)	458	458
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Generic Application: TSA Customer Experience Survey.	1652-0058 GC_TSACustExpSurvey_App_.docx	03/15/2019

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.