Information Collection

ITSO Customer Satisfaction Survey

IC 225380 under ICR 201605-0920-001 · OMB 0920-1050.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0920-1050 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
ITSO Customer Satisfaction Survey	Form and Instruction
2017 ITSO Customer Satisfaction Survey - Domestic CDC 2017 ITSO Customer Satisfaction Survey - Domestic.pdf	Form and Instruction
2017 ITSO Customer Satisfaction Survey - Global CDC 2017 ITSO Customer Satisfaction Survey - Global.pdf	Form and Instruction
CDC 2017 ITSO ITCS Page 1 with OMB Note - Domestic.pdf 2017 ITSO Customer Satisfaction Survey - Domestic Page 1	IC Document
CDC 2017 ITSO ITCS Page 1 with OMB Note - Global.pdf 2017 ITSO Customer Satisfaction Survey - Global Page 1	IC Document
2010 IT Cust Sat Analysis PWS.doc Customer Satisfaction Analysis - Performance Work Statement	IC Document
Fast Track GenIC Request ITSO ITCSA 2017.docx GenIC Request	IC Document

IC Title:

ITSO Customer Satisfaction Survey

Agency IC Tracking Number:

0920-1050-17OL

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	NA	2017 ITSO Customer Satisfaction Survey - Domestic	CDC 2017 ITSO Customer Satisfaction Survey - Domestic.pdf	NA	Yes	Yes	Fillable Fileable
Form and Instruction	NA	2017 ITSO Customer Satisfaction Survey - Global	CDC 2017 ITSO Customer Satisfaction Survey - Global.pdf	NA	Yes	Yes	Fillable Fileable

Line of Business: Health

Subfunction: Consumer Health and Safety

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 2,400

Number of Respondents for Small Entity: 0

Affected Public: Federal Government

Percentage of Respondents Reporting Electronically: 100 %

table that charts list of burden
	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	2,400	2,400
Annual IC Time Burden (Hours)	600	600
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
2017 ITSO Customer Satisfaction Survey - Domestic Page 1	CDC 2017 ITSO ITCS Page 1 with OMB Note - Domestic.pdf	01/27/2017
2017 ITSO Customer Satisfaction Survey - Global Page 1	CDC 2017 ITSO ITCS Page 1 with OMB Note - Global.pdf	01/27/2017
Customer Satisfaction Analysis - Performance Work Statement	2010 IT Cust Sat Analysis PWS.doc	01/27/2017
GenIC Request	Fast Track GenIC Request ITSO ITCSA 2017.docx	01/27/2017

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.