SSA supplies a designated telephone
number allowing Social Security applicants, beneficiaries,
recipients, and representative payees who are blind or
visually-impaired to tell SSA which of the following seven methods
of communication they want SSA to use when it sends them benefit
notices and other related communications: (1) standard print notice
by first class mail, (2) standard print mail with a follow-up
telephone call, (3) certified mail, (4) Braille, (5) Microsoft Word
file on data compact disk (CD), (6) large print (18-point font) or
(7) audio CD. However, respondents who want to receive notices from
SSA through a communication method other than the seven methods
listed above use Form SSA-9000 to: (1) describe the type of
accommodation they want, (2) disclose their condition necessitating
the need for a different type of accommodation, and (3) explain why
none of the seven methods described above are sufficient for their
needs. SSA uses Form SSA-9000 to determine, based on applicable law
and regulation, whether to grant an individual's request for an
accommodation based on their blindness, other visual impairment,
and as applicable, another disabling condition. SSA collects this
information electronically through either an in-person interview or
a telephone interview during which the SSA employee keys in the
information on Intranet screens. The respondents are Social
Security applicants, beneficiaries, recipients, and representative
payees who are blind or visually impaired and who ask SSA to send
notices and other communications in an alternative method besides
the seven modalities we described above.
US Code:
29
USC 794 Name of Law: Section 504 of the Rehabilitation Act
We decreased the public
reporting burden based on actual usage for fiscal year 2015. In
addition, we combined the ICs for the two electronic versions (iSNO
and iAccommodate) as they have the same respondent base and take
the same amount of time to complete. Therefore, we show this as a
program change to the information collection, even though we are
not truly changing our current practice. In addition, in September
of 2015, SSA enhanced the iAccommodate intranet application,
removing the “One-Time” checkbox, adding the functionality to
record each every instance of the provision of accommodation with a
“Provided” checkbox. The iAccommodate automated application tracks
accommodation requests (including standard Special Notice Options);
retains accommodation information for future contacts from
individuals; provide SSA an electronic means of maintaining and
processing non-standard accommodation requests; streamlined by
interfacing with other SSA systems; and provides SSA robust
Management Information (MI). See Addendum for further
information.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.
Addendum - 0777.docx
iAccommodate Intranet Application (replacing the 504 SharePoint Tracker)