Information Collection

NPPD IT Operations and Services Management Division Customer Satisfaction Survey

IC 227293 under ICR 201608-1670-001 · OMB 1670-0027.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1670-0027 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
NPPD IT Operations and Services Management Division Customer Satisfaction Survey	Form and Instruction
ITOSM CustSatSurvey - screenshots with updated PAS.pptx	Form and Instruction
1670-0027_Generic Clearance Submission_ITOSM Survey_6-29-17.docx Generic Submission Form	IC Document
SORN-OPM-GOVT2.pdf SORN	IC Document

IC Title:

NPPD IT Operations and Services Management Division Customer Satisfaction Survey

Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	n/a	n/a	ITOSM CustSatSurvey - screenshots with updated PAS.pptx		Yes	Yes	Fillable Fileable

Line of Business: Homeland Security

Subfunction: Key Asset and Critical Infrastructure Protection

Privacy Act System of Records

Title: OPM/GOVT-2

FR Citation: 71 FR 35342

Number of Respondents: 500

Number of Respondents for Small Entity: 0

Affected Public: Private Sector

Private Sector: Businesses or other for-profits

Percentage of Respondents Reporting Electronically: 100 %

table that charts list of burden
	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	500	500
Annual IC Time Burden (Hours)	25	25
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
Generic Submission Form	1670-0027_Generic Clearance Submission_ITOSM Survey_6-29-17.docx	07/05/2017
SORN	SORN-OPM-GOVT2.pdf	06/26/2017

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.