Customer Satisfaction Survey for the NSF Electronic Research Administration Forum, September 26, 2018

NSF ERA Forum Webinar Survey

Thank you for participating in the September 2018 ERA Forum Webinar! Your feedback is very important to us. Please complete the following survey based on your participation in the webinar. Please answer each question to the best of your ability.

Survey Questions and Answers
	Questions	Answers
1.	In what capacity do you primarily interact with NSF?	Sponsored Projects Office (SPO) staff Authorized Organizational Representative (AOR) Principal Investigator (PI) / co-Principal Investigator (co-PI) Other Authorized User (OAU) Other (Please specify) (text box)
2.	Which of the following best describes your current organizational affiliation?	Large research university Primarily undergraduate institution Minority serving institution Community college Other non-profit organization For-profit organization Other (Please specify) (text box)

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Section Title: Research.gov/FastLane Branding Consolidation Options

Based on the ERA Forum Webinar presentation, please answer the following questions regarding the branding options for a fully consolidated Research.gov/FastLane platform.

Survey Questions and Answers
	Questions	Answers
3.	Based on the 3 branding options listed below, please rank them in the order of your preference for consolidating Research.gov and FastLane into one proposal preparation and submission and post-award platform.	Please Rank 1-3 Option 1: Transfer all relevant FastLane functionality (e.g., Notifications and Requests; Graduate Research Fellowship Program (GRFP); etc.) to Research.gov confirming it as the replacement for FastLane. Option 2: Rebrand Research.gov and all its functionality as FastLane, or a totally new brand. Option 3: Consolidate both FastLane and Research.gov to NSF.gov brand/website.
4.	Please provide any additional feedback or comment(s) regarding the branding options for a fully consolidated Research.gov/FastLane platform.	[Open ended text box]

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Section Title: Collaborative Proposals

Based on the ERA Forum Webinar presentation on Collaborative Proposals and options for Collaborative Proposal preparation and submission, please answer the following questions.

Survey Questions and Answers
	Questions	Answers
5.	Have you used the new Proposal Preparation and Submission system in Research.gov to prepare or submit an NSF proposal?	Yes No
If “yes” to #5	How many proposals have you prepared or submitted through the new Research.gov system?	1 2-5 6-10 >10
If “no” to #5	If you have not submitted, why have you chosen not to submit?	Select all that apply/Choose only one/or completely open-ended? Proposal Submission Type Not Currently Available in Research.gov I prefer FastLane I have not had time to learn the new Research.gov Proposal Preparation & Submission system Other: [TEXT BOX]
6.	Please indicate how often you have used Fastlane for proposal preparation in the last 5 years.	Never 1 to 4 times 5 to 10 times More than 10 times
7.	Which NSF collaborative proposal type do you have prior experience with? (Check all that apply)	Collaborative Proposals with Subawards Separately Submitted Collaborative Proposals Neither
8.	How often do you prepare and submit collaborative proposals to NSF?	Never 1 to 4 times per year 5 to 10 times per year More than 10 times per year
9.	What terminology do you typically use to refer to the primary person from the Subaward Organization?	Subaward PI Subaward co-PI Other: ______________________
10.	What terminology do you typically use to refer to the main organization on a collaborative proposal with subawards?	Awardee Prime Lead Other: ______________________
11.	What would you typically enter first for a collaborative proposal with subawards?	Subaward Organization Subaward Personnel Other: ________________________
12.	When entering the Subaward Organization, would you prefer to specify the Subaward PI at the same time, or later in the process?	Same time Later in the process No Preference
13.	Would you prefer to have all personnel displayed on the same screen, or should the subawards each have a separate personnel screen?	Personnel from different subaward organization should all display on the same screen Each subaward organization should have a separate personnel screen
14.	Would you prefer to add personnel to the budget yourself, or do you prefer having personnel pre-populated in the budget (if possible)?	Prefer to add personnel to budget myself Prefer to have personnel pre-populated in the budget (along with the ability to remove any I don’t need in the budget)
15.	On the Awardee Organization budget, is the subawardee line helpful to include or not?	Helpful to include Not helpful to include No preference
16.	Of the two design options presented, which option fits best with the way your organization works with collaborative proposals? (Refer to the ERA Forum presentation to review design options for collaborative proposals with subawardees).	Version 1 (slides 19 – 23) Version 2 (slides 24 – 28)
17.	Please explain your choice from question #16.	(Open ended text box)
18.	How else can NSF’s collaborative proposal with subawards be improved for you and your organization?	(Open ended text box)
19.	Of the options listed below, which is the most important feature NSF should add to the new Research.gov proposal preparation and submission system? (Select one)	Excel upload for the budget SPO or AOR lock during proposal review Ability to invite users to join proposals rather than adding the users OAU (Other Authorized User) proposal creation enablement Other: _________________________

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Section Title: Survey Wrap-up

Based on the overall ERA Forum Webinar presentations, please answer the following questions.

Survey Questions and Answers
	Questions	Answers
20.	Your comments, questions, and feedback are very important to NSF. Based on the ERA Forum Webinar on PSM Collaborative Proposals, Branding Consolidation Options, and the new Award Notice, please include any additional feedback in the space provided. (text box)	Open ended (text box)
21.	Please share any topics of interest you would like to focus on at future NSF ERA Forums.	Open ended (text box)
22.	OPTIONAL: If you would like to be added to NSF’s list of volunteers who participate in future application usability studies, surveys, and webinars, please enter your contact information below.	Your Name: ______________________________ Your Organization: ________________________ Your Email: ______________________________
23.	Did you find today's Forum informative?	Yes No Neutral
If answer to #23 is “No”	You indicated that you did not find today’s NSF ERA Forum informative. Could you please share any suggestions for improvement?	Open ended (text box)

Thank you for participating in this survey!

September 2018

NSF ERA Forum Webinar Fall 2018 Survey DIAS Research.gov Business Office

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