IES Modernization Interviews and Focus Groups
OMB# 1880-0542
Attachment 1
Communication Materials
Submitted by
National Center for Education Statistics (NCES)
U.S. Department of Education
March 2020
The Paperwork Reduction Act and the NCES confidentiality statement are indicated below. The statements will be included in the materials used in the study.
According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays a valid OMB control number. The valid OMB control number for this voluntary information collection is 1880-0542. The time required to complete this information collection is estimated to average one hour. If you have any comments concerning the accuracy of the time estimate, suggestions for improving this collection, or any comments or concerns regarding the status of your individual submission of this form, please write to: Beth Greene, Institute of Education Sciences, U.S. Department of Education, 550 12th Street, SW, Washington, DC 20202.
This is a project of the Institute of Education Sciences, within the U.S. Department of Education.
Your participation is voluntary and all of the information you provide may be used only for statistical purposes and may not be disclosed, or used, in identifiable form for any other purpose except as required by law (20 U.S.C. §9573 and 6 U.S.C. §151).
OMB No. 1880-0542 Approval Expires 07/31/2022
Email introduction from IES, Subject Matter Experts, or Associations
Hi <<respondent>>,
I am reaching out regarding an initiative to modernize the Customer Experience at IES. The research team is looking for interviewees to help them understand how IES can better serve their mission and I thought you could help to answer some of their questions.
If you have time over the coming weeks to speak with them, I can introduce you to a member of the research team, <<INTERVIEWER NAME>>, who is working for McKinsey, as a part of the Team Grant Thornton, on behalf of IES.
Best,
<<REFERRER NAME>>
Response from research team – 1:1 interviews
Hi <<respondent>>,
We
are hosting a 1 hour conversation as a part of an initiative to
modernize the Customer Experience at IES. <<REFERRAL NAME>>
mentioned that you would be a good person to discuss what's working
well, what could be improved, and any ideas you have to help IES
better serve the mission.
Do
you have time for a meeting or call at any of the below times? If so,
please let us know in your response what time works well and your
preference to speak via video, phone call, or if in-person, the
address. If it is a feasible distance from our homebase in Washington
D.C., we can travel to you. Otherwise, we will suggest a remote
interview.
<<DATES
AND TIMES>>
Once
I hear back, I will send an invitation. Please let us know if we can
answer any additional questions.
Thank you,
<<INTERVIEW COORDINATOR>>
McKinsey, as a part of the Team Grant Thornton, on behalf of IES
Response from research team – focus groups
Hi <<respondent>>,
We
are hosting a 90 minute focus group as a part of an initiative to
modernize the Customer Experience at IES. <<REFERRAL NAME>>
mentioned that you would be a good person to discuss what's working
well, what could be improved, and any ideas you have to help IES
better serve the mission.
Do
you have time to attend a video focus group at the times below? If
so, please let us know in your response what time works well.
<<DATES
AND TIMES>>
Once
I hear back, I will send an invitation. Please let us know if we can
answer any additional questions.
Thank you,
<<INTERVIEW COORDINATOR>>
McKinsey, as a part of the Team Grant Thornton, on behalf of IES
Dear <<respondent>>,
We are looking forward to speaking with you as a part of the IES Customer Experience Initiative on <<DATE AND TIME>>. We will see you on the video dial in below (and included on your invitation) and will call you at <<NUMBER PROVIDED>> if we have any issues with the video conference.
Please find attached the interview consent form, which we will need to have returned and signed before the interview. If you choose to allow recording, the information will be used for internal purposes only. Our research team will use the recording to better help us analyze the responses. If there is any information you would not like included, we can exclude it at your request. If you have any questions about the consent form, please feel free to contact me at any time to discuss it.
Thank you again for your help in working to improve the education research experience! Please do not hesitate to reach out with any questions or concerns.
Thank you,
<<INTERVIEW COORDINATOR>>
McKinsey, as a part of the Team Grant Thornton, on behalf of IES
Dear <<respondent>>,
Thank you again for taking the time to participate in the IES Customer Experience interview. It was great spending time with you and learning from your thoughts and experience.
We are excited to use this information to help improve customer experience for IES!
Thank you,
<<INTERVIEW COORDINATOR>>
McKinsey, as a part of the Team Grant Thornton, on behalf of IES
Title of Research Study: Institute for Education Sciences (IES) Modernization Interviews and Focus Groups
Thank you for your interest in participating in the research study described below. This permission form explains the research study. Please read it carefully, and feel free to ask questions about anything you do not understand. If you do not have questions now, you may ask them when they occur to you later.
What is this study about?
On behalf the Institute for Education Sciences (IES), part of the U.S. Department of Education, Team Grant Thornton (Grant Thornton and subcontractor McKinsey & Company), a research company based in Washington, D.C., is conducting individual interviews and focus groups with Subject Matter Experts, current users, and potential future users and user groups of IES products. We are looking for people who might be interested in IES initiatives, programs, and data products to participate in interviews and focus groups to discuss what information is most useful to them so we can better achieve the mission of IES.
Where will the interview take place?
The interviews will take place online using video messaging software, or by telephone. If that is inappropriate, and if your location is a feasible distance from our homebase in Washington D.C., we can travel to you.
What will happen during the interview?
During the one-on-one interview, you will take part in an hour-long discussion with one of our researchers on topics related to your work and how IES can help you meet your needs.
Will information be kept confidential?
You will be assigned a unique identifier (ID), and your name will not be linked to your answers. All of the information provided may be used only for research purposes and may not be disclosed, or used, in identifiable form for any other purpose except as required by law (20 U.S.C. §9573 and 6 U.S.C. §151). Audio and video recordings of the interview will be recorded only for analysis, but no other personally identifying information will be recorded or retained.
How long will the research interview last and when will it take place?
The interview will last no more than one hour. The discussion will take place online, by telephone, or at a location convenient to you.
Will the results go to my job?
Your answers will not be disclosed to your employer and will not be linked to any personally identifiable information.
Is there an incentive for participating?
No, there is no incentive for participation.
What are the possible risks of being in the study?
There are no known risks to participating in this voluntary study.
Who can I contact with questions or for further information?
If you have any questions about the study, you can call <NAME>, the <TITLE> at <CONTACT PHONE>.
Can participation end early?
Participation in this interview is completely voluntary. You have the right to refuse to answer particular questions. You may elect to withdraw from this discussion at any time and can leave the interview early if you wish.
__ Yes, I agree to participate in this study and I give consent for researchers to audio and/or video record my participation.
__ Yes, I agree to participate in this study. I DO NOT give consent for researchers to audio and/or video record my participation.
__ No, I do not agree to participate in this study
By signing below, you agree that you will participate in this research study and that you have read and understood the information provided above. We thank you for your voluntary participation and ask you to sign the form below.
Print Name: ________________________________________
Signature:______________________________________________ Date:________________________
According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays a valid OMB control number. The valid OMB control number for this voluntary information collection is 1880-0542. The time required to complete this information collection is estimated to average one hour. If you have any comments concerning the accuracy of the time estimate, suggestions for improving this collection, or any comments or concerns regarding the status of your individual submission of this form, please write to: Beth Greene, Institute of Education Sciences, U.S. Department of Education, 550 12th Street, SW, Washington, DC 20202.
This is a project of the Institute of Education Sciences, within the U.S. Department of Education.
Your participation is voluntary and all of the information you provide may be used only for statistical purposes and may not be disclosed, or used, in identifiable form for any other purpose except as required by law (20 U.S.C. §9573 and 6 U.S.C. §151).
OMB No. 1880-0542 Approval Expires 07/31/2022
Title of Research Study: Institute for Education Sciences (IES) Modernization Interviews and Focus Groups
Thank you for your interest in participating in the research study described below. This permission form explains the research study. Please read it carefully, and feel free to ask questions about anything you do not understand. If you do not have questions now, you may ask them when they occur to you later.
What is this study about?
On behalf the Institute for Education Sciences (IES), part of the U.S. Department of Education, Team Grant Thornton (Grant Thornton and subcontractor McKinsey & Company), a research company based in Washington, D.C., is conducting individual interviews and focus groups with Subject Matter Experts, current users, and potential future users and user groups of IES products. We are looking for people who might be interested in IES initiatives, programs, and data products to participate in interviews and focus groups to discuss what information is most useful to them so we can better achieve the mission of IES.
Where will the focus group take place?
The focus group will take place online using video messaging software, or by telephone. If that is inappropriate, and if your location is a feasible distance from our homebase in Washington D.C., we can travel to you.
What will happen during the focus group?
During the focus group, you will take part in an hour and a half group discussion with some of your colleagues on the topics related to your work and how IES can help you meet your needs.
Will information be kept confidential?
You will be assigned a unique identifier (ID), and your name will not be linked to your answers. All of the information provided may be used only for research purposes and may not be disclosed, or used, in identifiable form for any other purpose except as required by law (20 U.S.C. §9573 and 6 U.S.C. §151). Audio and video recordings of the session will be recorded only for analysis, but no other personally identifying information will be recorded or retained.
How long will the research focus group last and when will it take place?
The focus group will last no more than an hour and a half. The discussion will take place online, by telephone, or at a location convenient to you.
Will the results go to my job?
Your answers will not be disclosed to your employer and will not be linked to any personally identifiable information.
Is there an incentive for participating?
No, there is no incentive for participation.
What are the possible risks of being in the study?
There are no known risks to participating in this voluntary study.
Who can I contact with questions or for further information?
If you have any questions about the study, you can call <NAME>, the <TITLE> at <CONTACT PHONE>.
Can participation end early?
Participation in these focus groups is completely voluntary. You have the right to refuse to answer particular questions. You may elect to withdraw from this focus group at any time and can leave the focus group early if you wish.
__ Yes, I agree to participate in this study and I give consent for researchers to audio and/or video record my participation.
__ Yes, I agree to participate in this study. I DO NOT give consent for researchers to audio and/or video record my participation.
__ No, I do not agree to participate in this study
By signing below, you agree that you will participate in this research study and that you have read and understood the information provided above. We thank you for your voluntary participation and ask you to sign the form below.
Print Name: ________________________________________
Signature:______________________________________________ Date:________________________
According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays a valid OMB control number. The valid OMB control number for this voluntary information collection is 1880-0542. The time required to complete this information collection is estimated to average one and a half hours. If you have any comments concerning the accuracy of the time estimate, suggestions for improving this collection, or any comments or concerns regarding the status of your individual submission of this form, please write to: Beth Greene, Institute of Education Sciences, U.S. Department of Education, 550 12th Street, SW, Washington, DC 20202.
This is a project of the Institute of Education Sciences, within the U.S. Department of Education.
Your participation is voluntary and all of the information you provide may be used only for statistical purposes and may not be disclosed, or used, in identifiable form for any other purpose except as required by law (20 U.S.C. §9573 and 6 U.S.C. §151).
OMB No. 1880-0542 Approval Expires 07/31/2022
| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
| Author | Molin, Ed C |
| File Modified | 0000-00-00 |
| File Created | 2021-01-14 |