Customer Satisfaction Measurement FY19

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1505-0231 can be found here:

Documents and Forms

Document Name Document Type
1505-0231 FY2019_CSM Survey Instrument.docx Other-Survey
1505-0231 Generic CSM FY19 - Justification.docx Justification IC Document

Information Collection (IC) Details

IC Title:	Customer Satisfaction Measurement FY19	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Survey			1505-0231 FY2019_CSM Survey Instrument.docx		Yes	Yes	Fillable Fileable

Line of Business: General Government

Subfunction: Central Fiscal Operations

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 3,600	Number of Respondents for Small Entity: 3,600

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	3,600	3,600
Annual IC Time Burden (Hours)	900	900
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Justification	1505-0231 Generic CSM FY19 - Justification.docx	07/17/2018

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.