Generic Social Marketing & Consumer Testing Research (CMS-10437)

ICR 201708-0938-025

OMB: 0938-1247

Federal Form Document

Forms and Documents
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Supporting Statement A
2017-12-21
Supplementary Document
2017-08-30
Supporting Statement B
2017-12-21
IC Document Collections
IC ID
Document
Title
Status
244633 New
243004 New
242273 New
242248 New
240055 New
234140 New
230136 New
230129 New
228104 New
228103 New
228102 New
228100 New
228099 New
228098 New
228096 New
228095 New
228094 New
ICR Details
0938-1247 201708-0938-025
Active 201307-0938-017
HHS/CMS 20138
Generic Social Marketing & Consumer Testing Research (CMS-10437)
Extension without change of a currently approved collection   No
Regular
Approved with change 12/22/2017
Retrieve Notice of Action (NOA) 08/30/2017
Previous Terms of Clearance/Comments: OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request. 5) collections approved under this Generic will not be used to make population estimates or to provide generalizable results.
  Inventory as of this Action Requested Previously Approved
12/31/2020 36 Months From Approved 12/31/2017
61,992 0 41,592
26,588 0 21,488
0 0 0

The purpose of this submission is to request an Information Collection Request (ICR) generic clearance for a program of consumer research aimed at a broad audience of those affected by CMS programs including Medicare, Medicaid, Children's Health Insurance Program (CHIP), and health insurance marketplace (a.k.a. "exchanges"). This program extends strategic efforts to reach and tailor communications to beneficiaries, caregivers, providers, stakeholders, and any other audiences that would support the Agency in improving the functioning of the health care system, improve patient care and outcomes, and reduce costs without sacrificing quality of care. With the clearance, CMS will create a proactive process for rapid collection of data to inform development of communications as well as providing rapid feedback on service delivery for continuous improvement of programs and communications aimed at diverse CMS target audiences.

PL: Pub.L. 111 - 148 1103 Name of Law: Affordable Care Act
   PL: Pub.L. 111 - 148 3021 Name of Law: Affordable Care Act
   PL: Pub.L. 111 - 148 2602 Name of Law: Affordable Care Act
   PL: Pub.L. 111 - 148 3001, 3209 Name of Law: Affordable Care Act
   PL: Pub.L. 111 - 148 Sec 3022, 2706, 2703 Name of Law: Affordable Care Act
   PL: Pub.L. 111 - 148 10303, 10327, 10331, 2701 Name of Law: Affordable Care Act
   PL: Pub.L. 111 - 148 4004 Name of Law: Affordable Care Act
   PL: Pub.L. 111 - 148 2001, 2101 Name of Law: Affordable Care Act
   PL: Pub.L. 111 - 148 1003 Name of Law: Affordable Care Act
  
PL: Pub.L. 111 - 148 2601, 2602 Name of Law: Affordable Care Act
PL: Pub.L. 111 - 148 3001, 3209 Name of Law: Affordable Care Act
PL: Pub.L. 111 - 148 1103 Name of Law: Affordable Car Act
PL: Pub.L. 111 - 148 4004 Name of Law: Affordable Care Act
PL: Pub.L. 111 - 148 2001 & 2101 Name of Law: Affordable Care Act
PL: Pub.L. 111 - 148 1003 Name of Law: Affordable Care Act
PL: Pub.L. 111 - 148 3022, 2706, 2703 Name of Law: Affordable Care Act
PL: Pub.L. 111 - 148 3021 Name of Law: Affordable Care Act

Not associated with rulemaking

  82 FR 26804 06/09/2017
82 FR 39440 08/19/2017
No

17
IC Title Form No. Form Name
CMS-10437.GenIC#7 - Formative Research on Communications and Decision Support in Marketplace 2017 CMS-10437.GenIC#7 Marketplace 2017 Focus Group Guide
CMS-10437.GenIC#10 - Quality Payment Program Provider Awareness Tracking Survey CMS-10437.GenIC#10 Quality Payment Program Provider Awareness Tracking Survey
CMS-10437.GenIC#14 - Medicare Beneficiary Consumer Survey CMS-10437.GenIC#14 Medicare Beneficiary Consumer Survey
CMS-10437.GenIC#11 - CMS Consumer Research on Websites and Tools CMS-10437.GenIC#11 CMS Consumer Research on Websites and Tools
CMS-10437.GenIC#13 - Qualitative Research on Communications and Decision Support for Provider Initiatives 2017 CMS-10437.GenIC#13 Qualitative Research on Communications and Decision Support for Provider Initiatives 2017
CMS-10437.GenIC#17 - Formative Research and Materials Testing for Medicare CMS-10437.GenIC#17 Formative Research and Materials Testing for Medicare Focus Group Guide
CMS-10437.GenIc#19 - Marketplace Consumer Persona Research CMS-10437.GenIC#19.HIM pre-group workbook uninsure, CMS-10437.GenIC#19, CMS-10437.GenIC#19, CMS-10437.GenIC#19. HIM pre-group workbook insured CMS-10437.GenIC#19. HIM pre-group workbook insured ,   CMS-10437.GenIC#19. HIM pre-group workbook uninsured ,   CMS-10437.GenIC#19.Marketplace Persona Focus Group Guide-Insured ,   CMS-10437.GenIC#19.Marketplace Persona Focus Group Guide-Uninsured
CMS-10437.GenIC#3 - Medicare Open Enrollment Survey CMS-10437.GenIC#3, CMS-10437.GenIC#3 OMB OE PRE CAMPAIGN SURVEY.docx ,   OMB OE POSTCAMPAIGN SURVEY.docx
GenIC#16 Qualitative Testing of Creative Materials for Medicare CMS-10437.GenIC#16 GenIC#16 - MedicareCreativeTesting_FGguide_FINAL.docx
GenIC#20 - Medicare Online Qualitative Panel Monthly Survey CMS-10437.GenIC#20 CMS-10437.GenIC#20 -Qualitative Panel Survey (final)
CMS-10437.GenIC#23 - OE Marketplace Customer Service Survey CMS-10437.GenIC#23 - MarketplaceOESurveyInstrument CMS-10437.GenIC#23 - MarketplaceOESurveyInstrument
CMS-10437.GenIC#21 - Testing Form 500 CMS-10437.GenIC#21 - Guide for Testing Form500 (fi CMS-10437.GenIC#21 - Guide for Testing Form500 (final 11-24-20)
CMS-10437.GenIC#5 - Consumer Survey of Marketplace Disenrollees CMS-10437.GenIC#5 Consumer Survey of Marketplace Disenrollees
GenIC#22 - Medicare Telehealth Beneficiary Survey CMS--10437.GenIC#22 Beneficiary Telemedicine Survey- Questionnaire
CMS-10437.GenIC#8 - Qualitative Testing of Creative Materials CMS-10437.GenIC#8 Qualitative Testing Creative Materials Focus Group Guide
GenIC#18 - Medicare Advantage Regional Outreach Experiment Survey CMS-10437- GenIC#18, CMS-1037 GenIC#18 Medicare Advantage Regional Outreach Experiment Survey (Online Version) ,   CMS-10437#18.Medicare Advantage Survey (Telephone Version)
CMS-10437.GenIC #12 - Web Intercept Survey of HealthCare.gov Visitors CMS-10437.GenIC#12 Web Intercept Survey

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 61,992 41,592 0 0 20,400 0
Annual Time Burden (Hours) 26,588 21,488 0 0 5,100 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
We have adjusted our estimates, requesting an additional 5,100 hours for total of 26,588, save for the hours we would like to rollover from the last approval. The total rollover amount is 8,630 hours, leaving 17,958 for the current submission.

$2,000,000
Yes Part B of Supporting Statement
    No
    No
Yes
No
No
Uncollected
William Parham 4107864669

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
08/30/2017


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