Telecommunications Carriers' Use of Customer Proprietary Network Information (CPNI) and Other Customer Information, CC Docket No. 96-115

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
0715 Supporting Statement Sept 2017 (Final Version).docx	Supporting Statement A	Uploaded 2017-09-14	Available

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
30720	Telecommunications Carriers' Use of Customer Proprietary Network Information (CPNI) and Other Customer Information, CC Docket No. 96-115		Modified
228332	elecommunications Carriers' Use of Customer Proprietary Network Information (CPNI) and Other Customer Information, CC Docket No. 96-115		New

ICR Details

OMB Control No: 3060-0715	ICR Reference No: 201709-3060-013
Status: Active	Previous ICR Reference No: 201404-3060-001
Agency/Subagency: FCC	Agency Tracking No: WCB
Title: Telecommunications Carriers' Use of Customer Proprietary Network Information (CPNI) and Other Customer Information, CC Docket No. 96-115
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 01/31/2018
	Date Received in OIRA: 09/15/2017
Terms of Clearance: Before the next three-year renewal FCC should reevaluate its current use of the information collections associated with 47 CFR 64.2009 section (c) and (e) and consider revising or removing them if they no longer provide practical utility.

table that charts list comparision

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	01/31/2021	36 Months From Approved	01/31/2018
Responses	79,243,541	0	174,994,901
Time Burden (Hours)	495,507	0	404,409
Cost Burden (Dollars)	4,000,000	0	3,000,000

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Abstract: This information collection implements the statutory obligations of section 222 of the Communications Act of 1934, as amended, 47 U.S.C. 222. These regulations impose safeguards to protect customers' CPNI against unauthorized access and disclosure. In March 2007, the Commission adopted new rules, which focused on the efforts of communications service providers to prevent pretexting. These rules require providers of communications services to adopt additional privacy safeguards that, the Commission believes, will sharply limit pretexters' ability to obtain unauthorized access to the type of personal customer information from carriers that the Commission regulates. In addition, the Commission's rules help ensure that law enforcement will have necessary tools to investigate and enforce prohibitions on illegal access to customer records.

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Authorizing Statute(s): US Code: 47 USC 222 Name of Law: Communications Act of 1934, as amended
   US Code: 47 USC 303(r) Name of Law: Communications Act of 1934, as amended
   US Code: 47 USC 151 Name of Law: Communications Act of 1934, as amended
   US Code: 47 USC 201-205 Name of Law: Communications Act of 1934, as amended
   US Code: 47 USC 208 Name of Law: Communications Act of 1934, as amended
   US Code: 47 USC 403 Name of Law: Communications Act of 1934, as amended
   US Code: 47 USC 154(i) and 154(j) Name of Law: Communications Act of 1934, as amended
  

Citations for New Statutory Requirements: US Code: 47 USC 151 Name of Law: Communications Act of 1934, as amended
US Code: 47 USC 154(i) and 154(j) Name of Law: Communications Act of 1934, as amended
US Code: 47 USC 222 Name of Law: Communications Act of 1934, as amended
US Code: 47 USC 303(r) Name of Law: Communications Act of 1934, as amended

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	82 FR 21814	05/10/2017
30-day Notice:	Federal Register Citation:	Citation Date:
	82 FR 43364	09/15/2017
Did the Agency receive public comments on this ICR? Yes

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Number of Information Collection (IC) in this ICR: 2

table that charts list of burden

IC Title	Form No.	Form Name
Telecommunications Carriers' Use of Customer Proprietary Network Information (CPNI) and Other Customer Information, CC Docket No. 96-115
elecommunications Carriers' Use of Customer Proprietary Network Information (CPNI) and Other Customer Information, CC Docket No. 96-115

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ICR Summary of Burden

table that charts list of burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	79,243,541	174,994,901	0	0	-95,751,360	0
Annual Time Burden (Hours)	495,507	404,409	0	0	91,098	0
Annual Cost Burden (Dollars)	4,000,000	3,000,000	0	0	1,000,000	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: For the Password and Back Up Authentication Methods collection, the total number of annual responses decreased from 87,479,280 to 39,603,600, a decrease of 47,875,680. The previous collection incorrectly calculated the total number of customers nationwide at 437,378,400 instead of the correct number of 198,000,000, based on the Voice Telephone Services Report (formerly Local Telephone Competition Report). Because the number of responses has been reduced, the total burden hours are also decreased in turn, from 178,551 to 82,800, a decrease of 95,751. For the same reason, the total number of responses for the Notification of Account Changes collection decreased from 87,476,040 to 39,600,360, a decrease of 47,875,680, and the burden hours decreased from 175,311 to 79,560, a decrease of 95,751 burden hours. Based upon comments received in response to the Federal Register notice on this collection asserting that the burden hour for this collection was too low, the burden hours for the Compliance Guidance Certification requirement increased from 10,800 total burden hours to 147,600 total burden hours, an increase of 136,800 hours. For the same reasons, the burden hours for the Event Histories Recordkeeping requirement increased from 1,800 total burden hours to 147,600 total burden hours, an increase of 145,800 hours. Based on these adjustments to this collection, the total annual responses decreased by -95,751,360 and the total annual burden hours increased by 91,098. Also, the total annual cost has increased from $3,000,000.00 to $4,000,000.00 (+$1,000,000.00) due to an increase in the salary per hour of employing outside consultants. There are no program changes.

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Annual Cost to Federal Government: $2,443

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 09/15/2017

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