Telecommunications Carriers' Use of Customer Proprietary Network Information (CPNI) and Other Customer Information, CC Docket No. 96-115

ICR 201709-3060-013

OMB: 3060-0715

Federal Form Document

Forms and Documents
Document
Name
Status
Supporting Statement A
2017-09-14
ICR Details
3060-0715 201709-3060-013
Active 201404-3060-001
FCC WCB
Telecommunications Carriers' Use of Customer Proprietary Network Information (CPNI) and Other Customer Information, CC Docket No. 96-115
Extension without change of a currently approved collection   No
Regular
Approved without change 01/31/2018
Retrieve Notice of Action (NOA) 09/15/2017
Before the next three-year renewal FCC should reevaluate its current use of the information collections associated with 47 CFR 64.2009 section (c) and (e) and consider revising or removing them if they no longer provide practical utility.
  Inventory as of this Action Requested Previously Approved
01/31/2021 36 Months From Approved 01/31/2018
79,243,541 0 174,994,901
495,507 0 404,409
4,000,000 0 3,000,000

This information collection implements the statutory obligations of section 222 of the Communications Act of 1934, as amended, 47 U.S.C. 222. These regulations impose safeguards to protect customers' CPNI against unauthorized access and disclosure. In March 2007, the Commission adopted new rules, which focused on the efforts of communications service providers to prevent pretexting. These rules require providers of communications services to adopt additional privacy safeguards that, the Commission believes, will sharply limit pretexters' ability to obtain unauthorized access to the type of personal customer information from carriers that the Commission regulates. In addition, the Commission's rules help ensure that law enforcement will have necessary tools to investigate and enforce prohibitions on illegal access to customer records.

US Code: 47 USC 222 Name of Law: Communications Act of 1934, as amended
   US Code: 47 USC 303(r) Name of Law: Communications Act of 1934, as amended
   US Code: 47 USC 151 Name of Law: Communications Act of 1934, as amended
   US Code: 47 USC 201-205 Name of Law: Communications Act of 1934, as amended
   US Code: 47 USC 208 Name of Law: Communications Act of 1934, as amended
   US Code: 47 USC 403 Name of Law: Communications Act of 1934, as amended
   US Code: 47 USC 154(i) and 154(j) Name of Law: Communications Act of 1934, as amended
  
US Code: 47 USC 151 Name of Law: Communications Act of 1934, as amended
US Code: 47 USC 154(i) and 154(j) Name of Law: Communications Act of 1934, as amended
US Code: 47 USC 222 Name of Law: Communications Act of 1934, as amended
US Code: 47 USC 303(r) Name of Law: Communications Act of 1934, as amended

Not associated with rulemaking

  82 FR 21814 05/10/2017
82 FR 43364 09/15/2017
Yes

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 79,243,541 174,994,901 0 0 -95,751,360 0
Annual Time Burden (Hours) 495,507 404,409 0 0 91,098 0
Annual Cost Burden (Dollars) 4,000,000 3,000,000 0 0 1,000,000 0
No
No
For the Password and Back Up Authentication Methods collection, the total number of annual responses decreased from 87,479,280 to 39,603,600, a decrease of 47,875,680. The previous collection incorrectly calculated the total number of customers nationwide at 437,378,400 instead of the correct number of 198,000,000, based on the Voice Telephone Services Report (formerly Local Telephone Competition Report). Because the number of responses has been reduced, the total burden hours are also decreased in turn, from 178,551 to 82,800, a decrease of 95,751. For the same reason, the total number of responses for the Notification of Account Changes collection decreased from 87,476,040 to 39,600,360, a decrease of 47,875,680, and the burden hours decreased from 175,311 to 79,560, a decrease of 95,751 burden hours. Based upon comments received in response to the Federal Register notice on this collection asserting that the burden hour for this collection was too low, the burden hours for the Compliance Guidance Certification requirement increased from 10,800 total burden hours to 147,600 total burden hours, an increase of 136,800 hours. For the same reasons, the burden hours for the Event Histories Recordkeeping requirement increased from 1,800 total burden hours to 147,600 total burden hours, an increase of 145,800 hours. Based on these adjustments to this collection, the total annual responses decreased by -95,751,360 and the total annual burden hours increased by 91,098. Also, the total annual cost has increased from $3,000,000.00 to $4,000,000.00 (+$1,000,000.00) due to an increase in the salary per hour of employing outside consultants. There are no program changes.

$2,443
No
    No
    No
No
No
No
Uncollected
Melissa Kirkel 202 418-7958 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
09/15/2017


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