Telecommunications Carriers' Use of Customer Proprietary Network Information (CPNI) and Other Customer Information, CC Docket No. 96-115
Revision of a currently approved collection
No
Regular
Approved with change
01/15/2025
10/29/2024
Supporting statement updated during review.
table that charts list comparision
Inventory as of this Action
Requested
Previously Approved
01/31/2028
36 Months From Approved
02/28/2027
91,735,800
0
94,434,733
317,534
0
232,691
15,000,000
0
4,000,000
This information collection implements the statutory obligations of section 222 of the Communications Act of 1934, as amended, 47 U.S.C. 222. These regulations impose safeguards to protect customers' CPNI against unauthorized access and disclosure. In November 2023, the FCC released the SIM Swap and Port-Out Fraud Order (88 FR 85794 (December 8, 2023)), which modifies the existing CPNI collection requirements to establish a framework to combat SIM swap fraud. In December 2023, the Commission released the Data Breach Report and Order (89 FR 9968 (February 12, 2024)), which modifies the scope of customer data and reportable breaches covered by the Commissionâs rules, and also modifies the Commissionâs data breach notification rules to require covered service providers to electronically notify the FCC of a reportable data breach, and adopts equivalent requirements for telecommunications relay services (TRS) providers.
US Code:
47 USC 201, 222
Name of Law: Communications Act of 1934, as amended
Since the last submission to OMB, the Commission is reporting program changes due to the adoption of the information collection requirements adopted in the SIM Swap and Port-Out Fraud Order, FCC 23-95 and the Data Breach Reporting Requirements Order, FCC 23-111. These program changes are as follows: the total annual responses increased by +91,713,031, the total annual burden hours increased by +286,245 and the total annual costs increased by +11,000,000.
These program changes are attributed to the implementation of new obligations in the SIM Swap and Port-Out Fraud Order and the Data Breach Reporting Requirements Order will require additional hours to design, develop, test, and implement procedures, engage in recordkeeping, and provide notices to customers. The Commission has also removed the âcost studyâ and âcertificationâ burdens. The Commission deleted the âcost studyâ section because it is not an information collection but rather a procedure to help ensure rates for subscriber list information is reasonable. The Commission also deleted the âcertificationâ section because this type of certification is not an information collection.
The Commission is also reporting adjustments to this information collection. The total number of respondents increased by +135, whereas the total annual responses decreased by -94,411,964, and the total annual burden hours decreased by -201,402.
These adjustments to the total number of respondents to these information collections are based on the total number of annual CPNI reports filed for calendar year 2023, the most recent year for which we have such data.[1] As discussed in this Supporting Statement, we believe that most respondents have previously developed and currently use a digital internal system to manage and respond to many compliance obligations. Because of this, the burden for many compliance obligations is now limited to new entrants.
[1] See section 12.a., supra.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.