Telecommunications Carriers' Use of Customer Proprietary Network Information (CPNI) and Other Customer Information, CC Docket No. 96-115

Forms and Documents

Document	Type	Status	Availability
CPNI PRA 3060-0715 Supporting Statement (Revised)_10.29.24.docx	Supporting Statement A	Uploaded 2024-10-29	Repair queued

IC Document Collections

IC ID	Collection	Type	Status	Form
30720	Business or other for-profit		Modified
228332	State, Local, or Tribal Government		Modified

ICR Details

OMB Control No: 3060-0715	ICR Reference No: 202408-3060-017
Status: Received in OIRA	Previous ICR Reference No: 202311-3060-015
Agency/Subagency: FCC	Agency Tracking No: WCB
Title: Telecommunications Carriers' Use of Customer Proprietary Network Information (CPNI) and Other Customer Information, CC Docket No. 96-115
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 10/29/2024

	Requested	Previously Approved
Expiration Date	36 Months From Approved	02/28/2027
Responses	91,735,200	94,434,733
Time Burden (Hours)	269,534	232,691
Cost Burden (Dollars)	0	4,000,000

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Abstract: This information collection implements the statutory obligations of section 222 of the Communications Act of 1934, as amended, 47 U.S.C. 222. These regulations impose safeguards to protect customers' CPNI against unauthorized access and disclosure. In November 2023, the FCC released the SIM Swap and Port-Out Fraud Order (88 FR 85794 (December 8, 2023)), which modifies the existing CPNI collection requirements to establish a framework to combat SIM swap fraud. In December 2023, the Commission released the Data Breach Report and Order (89 FR 9968 (February 12, 2024)), which modifies the scope of customer data and reportable breaches covered by the Commission’s rules, and also modifies the Commission’s data breach notification rules to require covered service providers to electronically notify the FCC of a reportable data breach, and adopts equivalent requirements for telecommunications relay services (TRS) providers.

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Authorizing Statute(s): US Code: 47 USC 201, 222 Name of Law: Communications Act of 1934, as amended
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	89 FR 53079	06/25/2024
30-day Notice:	Federal Register Citation:	Citation Date:
	89 FR 85965	10/29/2024
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 2

IC Title	Form No.	Form Name
Business or other for-profit
State, Local, or Tribal Government

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ICR Summary of Burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	91,735,200	94,434,733	0	91,712,431	-94,411,964	0
Annual Time Burden (Hours)	269,534	232,691	0	238,245	-201,402	0
Annual Cost Burden (Dollars)	0	4,000,000	0	-4,000,000	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Changing Regulations

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: The Commission made the following adjustments to these estimates: As noted above, the Commission has updated the estimate of the total number of respondents to these information collections, based on the total number of annual CPNI reports filed for calendar year 2023, the most recent year for which we have such data. This re-calculation brings the current estimated number of respondents to 2,935, up from the previous estimate of 2,800 (+135). As discussed in this Supporting Statement, we believe that most respondents have previously developed and currently use a digital internal system to manage and respond to many compliance obligations. Because of this, the burden for many compliance obligations is now limited to new entrants. As a result of these adjustments, the total responses went from 94,432,333 to 20,369, resulting in a change in responses of -94,411,964. Similarly, as a result of these adjustments, the burden hours went from 228,981 to 27,579, resulting in a change in burden hours of -201,402. However, implementation of program changes as a result of new obligations in the SIM Swap and Port-Out Fraud Order and the Data Breach Reporting Requirements Order will require additional hours to design, develop, test, and implement procedures, engage in recordkeeping, and provide notices to customers. The Commission has also removed the “cost study” and “certification” burdens. The Commission deleted the “cost study” section because it is not an information collection, but rather a procedure to help ensure rates for subscriber list information are reasonable. The Commission also deleted the “certification” section because this type of certification is not an information collection. These program changes have resulted in corresponding upward adjustments to the burden hours of +238,245 (241,955 - 3,710) and an upward adjustment to the responses of + 91,712,431 (91,714,831 - 2,400 responses). In addition, the total annualized cost estimate has decreased from $4,000,000 to $0 (-$4,000,000) as a result of the Commission’s determination that the “cost study” element of the collection is not a collection under the Paperwork Reduction Act. Taken together, the adjustments and program changes have resulted in downward adjustments to the total figures for the number of responses from (-2,699,533) and upward adjustments to the total burden hours from (+36,843) for the collections described in this supporting statement.

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Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 10/29/2024

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